Page 13 of 23 · complaints 601–650 of 1,118

2005 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Fuel/Propulsion System
Filed Nov 13, 201245,000 milesAZ

I CAN'T PUT MORE THAN $1 WORTH OF GAS IN AT A TIME. FUEL CONTINUES TO BACK UP ONTO ME AND THE GROUND. VERY HARMFUL TO MY FAMILY AND THE ENVIRONMENT. UPON DOING SOME RESEARCH IT SEEMS TO BE A MAJOR PROBLEM THAT SHOWS UP HERE AND ON MANY WEBSITES. JEEP HAS ALREADY PUT OUT A SERVICE BULLETIN, BUT THERE NEEDS TO BE A RECALL. *TR

Fuel/Propulsion System
Filed Nov 9, 201298,000 milesTX

ALONG WITH MANY OTHERS, MY 2005 JEEP LIBERTY OVERFLOWS WITH FUEL ABOUT 80% OF THE TIME WHEN I GO TO FILL IT. I HAVE TO FILL IT HALFWAY AND THEN SLOWLY TOP IT OFF THE REST OF THE WAY OR RISK AN OVERFLOW OF UP TO A LITER OF FUEL ALL OVER THE SIDE OF THE JEEP AND ONTO THE GROUND. IT DOES NOT MATTER WHETHER I AM HOLDING THE PUMP HANDLE OR IF I SET IT TO AUTOMATICALLY SHUT OFF. THIS IS AT THE LEAST A VERY MESSY AND ENVIRONMENTAL POLLUTION, AND AT WORST IT IS A VERY DANGEROUS FIRE AND EXPLOSION HAZARD. THIS IS ALSO ADDING TO THE COST OF OWNERSHIP AS I LOSE AN EXTRA DOLLAR OR SO OF GAS ALMOST EVERY TIME I FILL UP. I REALIZE THIS MAY BE AN EXPENSIVE FIX, BUT CHRYSLER / GM NEED TO DETERMINE HOW TO FIX THIS PROBLEM BEFORE PEOPLE GET HURT. PLEASE INVESTIGATE THIS PROBLEM! THANK YOU FOR YOUR TIME. *TR

Suspension
Filed Nov 6, 2012100,000 milesKY

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY THE REAR DRIVER SIDE CONTROL ARM BROKE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE CONTROL ARM BEING COMPLETELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION REAR. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO THE DEALER TO SEE IF THE FAILURE WAS IN FACT CONSISITENT WITH THE RECALL AND THE DEALER STATED IT WAS, BUT THE MANUFACTURER REFUSED TO PAY FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

Visibility › Power Window Devices and Controls
Filed Oct 25, 201243,000 milesFL

FIRST THE DRIVERS REAR REGULATOR FAILED, CAUSING THE WINDOW TO FALL AND BREAK INSIDE THE DOOR. I REPLACED BOTH THE WINDOW AND THE REGULATOR. SIX MONTHS LATER THE PASSENGER REAR REGULATOR FAILED AND THE WINDOW DROPPED IN THE DOOR. THIS TIME IT DID NOT BREAK THE GLASS. JUST A MONTH AFTER THE WARRANTY ON THE DRIVER REAR EXPIRED, IT FAILED AGAIN. NOW I HAVE NO WORKING BACK WINDOWS. THE SERVICE MANAGER AT THE LOCAL DEALERSHIP ACKNOWLEDGED THIS AS AN ISSUE BUT STATED THERE IS NO RECALL. HE RECOMMENDED THAT I TAKE IT UP WITH CHRYSLER. THEY CLAIM IT THE PROBLEM EXISTS BUT NOT WITH THIS YEAR. THEY TOLD ME BECAUSE I DID NOT BUY IT NEW NOR USE THE DEALERSHIP FOR MY SERVICE THEY WOULD NOT HELP. WITH THE GLASS BREAKING THIS IS MORE THAN AN INCONVENIENCE, IT IS DANGEROUS. CHRYSLER KNOWS THIS IS AN ISSUE AND IS RIPPING PEOPLE OFF BY CHARGING THEM OVER $400.00 TO REPLACE THESE WITH PARTS THAT WILL FAIL AGAIN. *TR

Fuel/Propulsion System
Filed Oct 21, 201255,000 milesFL

GASOLINE SPILLS OUT OF JEEP WHEN BEING FILLED. THE GAS HANDLE STOPS AUTOMATICALLY AND THEN GAS POURS OUT. I HAVE TO HAVE THE ATTENDANT POUR THE LITTER ON THE SPILL. OFTEN TIMES IT GETS ON ME. THIS HAPPENS OVERTIME I FILL UP REGARDLESS OF WHAT STATION! I AM UPSET TO SEE THAT THIS IS A PROBLEM FOR MANY OTHER OWNERS. THIS SHOULD'VE A RECALL. *TR

EngineFire
Filed Oct 19, 201265,000 milesMI

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE WENT OUT TO START HIS VEHICLE. AFTER 50 SECONDS OF TRYING, HE NOTICED THAT THERE WAS BLACK SMOKE COMING FROM UNDER THE HOOD. A POLICE OFFICER DROVE PASS AND EXTINGUISHED THE FLAMES FOR THE CONTACT. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT IT MIGHT NOT BE POSSIBLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 65,000.

Power Train
Filed Oct 9, 201243,000 milesFL

THE PLASTIC BUSHING IN THE TRANSFER CASE SHIFTER CABLE BROKE AND THE TRANSFER CASE COULD NOT BE SHIFTED (4WD, NEUTRAL, 2WD). OURS GOT STUCK IN 2WD SO WE ABLE TO DRIVE IT. THIS COULD HAPPEN WITHOUT WARNING AND APPARENTLY OFTEN DOES. THIS IS A PROBLEM IF THE UNIT GETS STUCK IN NEUTRAL THE VEHICLE COULD NOT BE MOVED OUT OF THE WAY OF ONCOMING OBJECTS OR IF 4WD IS NEEDED IT MAY NOT BE ABLE TO BE SHIFTED INTO 4WD. APPARENTLY THIS SAME PLASTIC BUSHING IS AT BOTH ENDS OF THE SHIFTER CABLE AND IS USED IN MOST OTHER 4WD JEEPS. THE PROBLEM IS COMMON ENOUGH THAT AT LEST ONE AFTER MARKET COMPANY IS MARKETING A REDESIGNED SHIFTER CABLE THAT DOES NOT USE THE PLASTIC BUSHINGS. *TR

Suspension
Filed Oct 2, 2012MO

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS TOLD THAT THERE WAS A WAITING LIST FOR RECALL REPAIRS. THE CONTACT MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED AND WAS TOLD THAT THE MANUFACTURER WAS ONLY SHIPPING THE NECESSARY PARTS ONE AT A TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Visibility › Power Window Devices and Controls
Filed Oct 1, 2012FL

THREE OUT OF FOUR WINDOWS- LOOSE AND DISCONNECTED FROM WINDOW ASSEMBLY. POSSIBLE DANGERS FROM TOSSED/FLAILING GLASS. ONE WOULD THINK CHRYSLER WOULD BE CONCERNED WITH THIS SAFETY ISSUE WITH INFERIOR PARTS AND POST RECALLS ON DEFECTIVE WINDOW REGULATORS AND ASSIST THEIR CLIENTS FOR REPAIRS OF THESE PART IN ORDER TO AVOID A POSSIBLE DISASTROUS SITUATION.

Suspension › Rear
Filed Oct 1, 2012PA

2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING REAR SUSPENSION LOWER CONTROL ARMS *TGW THE CONSUMER STATED HE HAS BEEN TRYING TO GET THE RECALL DONE WITH NO SUCCESS. THE DEALER INFORMED HIM, THAT HE WOULD BE PLACED ON A LIST, DUE TO THE LIMITED AVAILABILITY OF PARTS. *JB

Structure › Body
Filed Oct 1, 201264,000 milesNY

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN IT RAINED WATER PENETRATED THE DRIVER SIDE FLOOR BOARD CAUSING THE CARPET TO MILDEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 73,000.

Fuel/Propulsion System
Filed Oct 1, 2012110,000 milesMA

WHEN PUMPING GAS I CAN ONLY PUT IN LESS THAN A GALLON AT A TIME OR IT WILL ALL SPIT BACK OUT OF THE TANK. I HAVE BEEN TO 3 MECHANICS AND THEY ALL SAID ITS A COMMON PROBLEM WITH JEEP LIBERTY'S AND THEY NEED TO REPLACE THE TANK... THINK I'LL WAIT AND SEE IF CHRYSLER DOES THE RIGHT THING AND RECALLS THE PROBLEM SEEING HOW HUNDREDS OF OTHER OWNERS HAVE THE SAME PROBLEM. *TR

Suspension
Filed Sep 28, 2012100,698 milesVA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER:12V085000(SUSPENSION:REAR). SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, THE CONTACT ENCOUNTERED DIFFICULTY STEERING AND MAINTAINING CONTROL OVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE DRIVER'S SIDE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,698. ...UPDATED 10/17/12 *BF UPDATED 11/27/12*LJ THE CONSUMER STATED ANOTHER BALL JOINT FELL OFF. UPDATED 11/28/2012 *JS UPDATED 12/04/12 *LJ

Suspension
Filed Sep 13, 201280,000 milesPA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE BEGAN TO SWAY ACROSS THE ROAD. THE CONTACT WAS ABLE TO GAIN CONTROL AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE REAR UPPER CONTROL ARM WAS SEVERELY DAMAGED DUE TO RUST CORROSION AND WOULD NEED TO BE REPLACED . THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED A CASE MANAGER WOULD FOLLOW UP WITH A CALL TO ASSIST WITH THE SUSPENSION DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Exterior LightingFire
Filed Aug 22, 2012125,000 milesCT

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS OVERHEATED CAUSING THE PLASTIC INSIDE TO MELT. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.

Suspension
Filed Aug 7, 201268,000 milesPA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATINO OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) HE CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE MANUFACTURER HAD NOT SHIPPED THEM THE PARTS NEEDED IN ORDER TO REMEDY THE RECALL PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO ADVISED THE CONTACT TO LOCATE ANOTHER DEALER. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 68,000.

Fuel System, Gasoline
Filed Jul 26, 2012NH

FUEL OVERFLOWS - EVERY TIME FUELING UP GAS SHUTS OFF AND FLOWS BACKUP AND OUT SPILLING OUT OVER WHOEVER IS FILLING IT. SHUT OFF (BAFFLE IS NOT CLOSING) TO KEEP THE FUEL FROM COMING BACK OUT. EXTREME SAFETY HAZARD. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED. PAST DUE FOR RECALL !!!! *TR

Fuel/Propulsion System
Filed Jul 21, 201296,000 milesFL

FUEL ERUPTS OUT AT END OF FILL UP FOR QUITE SOME TIME BUT IN THIS INCIDENT THE FUEL ERUPTED OUT BEFORE 1 GALLON AND RIGHT AFTER 1 GALLON. A LARGE AMOUNT CAME OUT AND WOULD HAVE GOTTEN ON ME BUT I RECOGNIZED THE SOUND AND MOVED. I NOW HAVE TO SLOWLY TRICKLE THE FUEL IN OR IT ERUPTS OUT. *TR

Fuel/Propulsion System
Filed Jul 20, 201278,150 milesTN

THE AUTOMATIC SHUT OFF FOR THE GAS TANK STOPPED WORKING AND HAS NOT WORKED FOR 6 MONTHS. WHEN I REFILL THE GAS TANK - NO MATTER WHICH SERVICE STATION I FILL IT UP AT - IT OVERFLOWS, SPILLING ONTO THE JEEP, MY CLOTHES, MY SHOES, ETC. I TRY TO GUESS WHEN TO STOP FILLING IT AND SOMETIME I GUESS CORRECTLY...SOMETIMES NOT. THIS IS A SERIOUS SAFETY ISSUE - GOOGLING IT REVEALS IT IS HAPPENING TO MANY, MANY JEEP LIBERTY 2005 AND 2006 OWNERS BUT CHRYSLER WON'T DO ANYTHING ABOUT IT. *TR

Exterior LightingFire
Filed Jul 13, 201255,000 milesWV

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE TAILLIGHT BULB WAS BURNED. THE CONTACT REPLACED THE BULB BUT THE FAILURE CONTINUED. THE DRIVER SIDE TAIL LIGHT ALSO BURNED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE TAILLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED DUE TO OVERHEATING, WHICH HAD MELTED THE ASSEMBLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Seat Belts
Filed Jul 5, 2012100,000 milesKY

DRIVERS SIDE SEAT BELT UNLATCHES ITSELF WHILE DRIVING, SEEMS TO INITIALY LOCK, BUT WILL UNLATCH ANYTIME WHILE DRIVING. *TR

Suspension › Rear
Filed Jun 29, 2012NY

2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL L27/ NHTSA 12V-085 *TGW THE CONSUMER STATED WHEN SHE CALLED THE DEALER TO MAKE AN APPOINTMENT, SHE WAS INFORMED THERE WAS A PARTS SHORTAGE AND THEY WERE TAKING NAMES, VEHICLE IDENTIFICATION NUMBERS, AND PHONE NUMBERS AND SHE WOULD BE CONTACTED WHEN THE PARTS ARRIVED. THE CONSUMER STATED IT HAS BEEN TWO MONTHS AND THE PARTS WERE STILL NOT AVAILABLE. *JB

Steering
Filed Jun 28, 2012107,989 milesIL

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN DRIVING OVER 45 MPH, THE VEHICLE WOULD START TO WOBBLE UNCONTROLLABLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,989. UPDATED 08-03-12 *BF UPDATED 8/31/2012 *JS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 26, 201243,000 milesWV

WHEN GOING TO THE GAS PUMP TO GET FUEL AND PLACING IT ON AUTOMATIC, WHEN FULL THE PUMP SHUTS OFF AND THEN IT "BURPS" BACK AT ME. SPILLING GASOLINE ON ME AND EVERYTHING AROUND ME. IT IS ALSO RUINING THE PAINT ON MY VEHICLE, SPILLING ALL OVER IT EVERY TIME THIS HAPPENS. I HAVE OWNED THE JEEP SINCE 2006 AND IT JUST STARTED DOING IT ABOUT FOUR MONTHS AGO. MY TECH SAID IT MUST BE A FAULTY FUEL TANK FILLER NECK. IT WAS REPLACED AT THE COST OF $443.50. AND THAT DID NOT SOLVE THE PROBLEM. HE THOUGHT SOMEONE HAD TRIED TO STEAL MY GAS AND DAMAGED IT. IT STILL BURPS EVERY TIME I FILL IT UP. I CONSIDER THIS VERY DANGEROUS, BESIDES BEING A NUISANCE AND DAMAGING OTHER THINGS. I HAVE CHECKED THIS OUT ON THE INTERNET AND FIND THAT THIS IS HAPPENING TO SEVERAL OTHERS WHO ARE OWNERS OF JEEP LIBERTY'S. THERE IS A DEMO ON YOU TUBE . *JB

Suspension
Filed Jun 26, 201297,000 milesNY

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS AND THEY DETECTED THAT THE FRONT UPPER CONTROL ARM, LOWER AND UPPER BALL JOINTS WOULD NEED TO BE REPLACED. THE FAILURE RESULTED IN THE INNER TREAD BELTS ON BOTH FRONT TIRES WEARING PREMATURELY. THE VEHICLE WAS REPAIRED WITH THE REPLACEMENT OF FOUR TIRES. SIX MONTHS LATER, THE TIRES EXHIBITED THE IDENTICAL TREAD WEAR FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT); HOWEVER THE PART WAS ON NATIONAL BACK ORDER AND THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATION ON WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Air BagsCrash1 injured
Filed Jun 25, 201220,000 milesMD

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THE CONTACT WAS INVOLVED IN THREE CRASHES AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, MOUTH, AND CLAVICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 20,000.

Vehicle Speed ControlFire
Filed Jun 25, 2012MA

I WANTED TO INCLUDE MY VEHICLE INCIDENT IN REGARDS TO THE COMPLAINTS ON THE JEEP SUV FIRES. I THOUGHT IT WAS NECESSARY TO INCLUDE MY ENTRY, BECAUSE UNLIKE OTHER INCIDENTS MENTIONED IN THE INVESTIGATION, MY VEHICLE SPONTANEOUSLY CAUGHT FIRE WHILE I WAS DRIVING IT AND WAS NOT THE RESULT OF IMPACT FROM A CRASH. IT WAS A FRIDAY EVENING AND I WAS TRAVELING HOME ON THE HIGHWAY DURING RUSH HOUR TRAVELING WITH THE FLOW OF TRAFFIC AT ABOUT 65 MPH. ALL OF THE SUDDEN, AND WITHOUT WARNING, MY VEHICLE STARTED LOSING SPEED AT A RAPID PACE. THANKFULLY, I WAS IN THE FIRST LANE AND WAS ABLE TO PULL IMMEDIATELY INTO THE BREAKDOWN LANE. ALL OF MY DASHBOARD LIGHTS CAME ON AND WHILE I WAS LEANING OVER TO INSPECT WHAT COULD POSSIBLY BE THE PROBLEM, THE HOOD OF THE VEHICLE SUDDENLY BURST INTO FLAMES. I EXITED THE VEHICLE SWIFTLY AND LUCKILY A TOW TRUCK DRIVER WHO HAD SAW THE SMOKE IMMEDIATELY CALLED 911. THE CAR WAS ENGULFED IN FLAMES IN LESS THEN 5 MINUTES. HAD I NOT BEEN ABLE TO EXIT THE VEHICLE OR HAD CHILDREN RESTRAINED IN THE BACK SEAT, THERE COULD HAVE BEEN SERIOUS INJURIES OR POSSIBLY A FATALITY. I REPORTED THE INCIDENT TO CHRYSLER AFTER GOING THROUGH MY INSURANCE. THERE RESPONSE WAS A POLITE LETTER TELLING ME THEY WERE SORRY FOR THE INCIDENT, BUT WERE NOT RESPONSIBLE. THE VEHICLE WAS LESS THAN 2 YEARS OLD AT THE TIME AND SERVICED REGULARLY. THE FINDING OF THE FIRE DEPT.'S INSPECTION WAS INCONCLUSIVE, BUT I WAS TOLD IN CONFIDENCE THAT IT SEEMED MORE THAN LIKELY IT WAS A FAULTY ISSUE WITH THE

Fuel/Propulsion System
Filed Jun 19, 201262,324 milesPA

WHEN FILLING UP MY JEEP FOR THE FIRST TIME (I HAD JUST BOUGHT IT THE PREVIOUS DAY), THE PUMP KICKED OFF, AND BEFORE I HAD TIME TO PUT MY HAND ON THE PUMP HANDLE, GAS CAME SPEWING BACK OUT AT ME. ABOUT 1 - 2 GALLONS CAME OUT. I ENDED UP GETTING GAS ALL OVER MY SHOES AND THE BOTTOM OF MY PANTS, AND ALL OVER THE SIDE OF MY VEHICLE AND THE TIRE. *JS

Visibility › Power Window Devices and Controls
Filed Jun 17, 201240,000 milesTX

WINDOW REGULATOR ON REAR DRIVER'S SIDE DOOR FAILED. REGULATOR FAILURE PREVENTED THE REAR DRIVER'S SIDE DOOR FROM OPENING AND MADE THE DOOR INOPERABLE AS AN EXIT. *TR

Suspension
Filed Jun 14, 2012110,000 milesGA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT HAD NOT EXPERIENCED ANY FAILURE ON THE VEHICLE OR IN RELATION TO THE RECALL BUT STATED THAT THE RECALL WAS ISSUED FOR VEHICLES IN THE SALT BELT STATES. THE CONTACT STATED THAT THE VEHICLE WAS MOVED TO A LOCATION IN A SALT BELT STATE FROM GEORGIA TO CHICAGO, ILLINOIS AND WAS CONCERNED THAT THE VEHICLE COULD BE AFFECTED BY THE RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WERE NOT RESPONSIBLE SINCE THE VEHICLE WAS PURCHASED AND REGISTERED IN GEORGIA, WHICH IS NOT PART OF THE STATES LISTED ON RECALL. THE VIN WAS UNAVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 110,000.

Visibility/Wiper
Filed Jun 13, 201250,000 milesTX

THIS IS THE FOURTH TIME THAT I HAVE HAD A WINDOW REGULATOR PROBLEM. THE SECOND TIME ON THE SAME WINDOW. I HAVE HEARD THAT IT IS CAUSED FROM OVERUSE BUT THE ONLY WINDOW REGULATOR THAT HAS NOT YET NEEDED TO BE REPLACED IS MY DRIVER WINDOW WHICH IS THE ONE I USE THE MOST! THIS OBVIOUSLY HAS NOTHING TO DO WITH IT. IT IS SIMPLY A FAULTY PART THAT THEY DO NOT FEEL IS SIGNIFICANT ENOUGH TO FIND A PERMANENT SOLUTION FOR. I FEAR THAT IT WILL HAPPEN WHEN I AM ON VACATION OR SOMETHING AND A STORM WILL RUIN MY CAR WITHOUT MY KNOWING OR MY CAR WILL BE "BROKEN" INTO OR EVEN STOLEN. I KNOW THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUES HAPPENING MULTIPLE TIMES BUT NOT EVERYONE KNOWS TO REPORT IT. I HOPE THAT ENOUGH PEOPLE COMPLAINING ABOUT THE SAME FAULTY PART WILL MAKE THEM DO SOMETHING ABOUT IT. *TR

Suspension › Rear
Filed Jun 12, 201298,298 milesKY

NHTSA CAMPAIGN ID NUMBER: 12V085000 NHTSA ACTION NUMBER: EA11013 COMPONENT: SUSPENSION:REAR REAR CORROSION ON REAR LOWER CONTROL ARM. CATASTROPHIC FAILURE OF LEFT REAR LOWER CONTROL ARM. CHRYSLER STATES THAT BECAUSE I DON'T LIVE IN LISTED STATES IN THIS RECALL, THAT I AM NOT COVERED. INCIDENTALLY, I LIVE IN KENTUCKY, LESS THAN 10 MILES FROM OHIO BORDER, WHICH IS COVERED. I OWNED THIS VEHICLE SINCE NEW AND ALWAYS GARAGED KEPT. I CAN PROVIDE PICTURES, ETC. OF VEHICLE. IT IS EVIDENT THAT THE UNDER CARRIAGE OF VEHICLE IS RUST FREE EXCEPT THESE CONTROL ARMS. PLEASE EXPAND CURRENT RECALL AS THIS IS A KNOWN PROBLEM, BUT REACHING FURTHER THAN SUSPECTED. *TR

Fuel/Propulsion System
Filed Jun 10, 201284,000 milesVA

INTAKE VALVE IS NOT WORKING PROPERLY. GAS SPILLS DURING REFUELING. *TR

Suspension › Rear
Filed May 24, 201254,000 milesMI

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR) AND AN AUTHORIZED DEALER WAS NOTIFIED TO SECURE AN APPOINTMENT FOR RECALL REPAIRS. THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS THEN NOTIFIED AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000. UPDATED 06/25/12 *CN

Fuel/Propulsion System
Filed May 23, 201258,192 milesIA

WHEN FILLING THE FUEL TANK, AS THE FUEL LEVEL NEARS THE FUEL TANK CAPACITY THE GASOLINE SPLASHES OUT OF THE FILLER NECK AND SPREADS DOWN THE SIDE OF THE JEEP LIBERTY AND FORMS A LARGE PUDDLE ON THE PAVEMENT OF THE GAS STATION. THIS LARGE PUDDLE OF GAS COULD CAUSE A FIRE/EXPLOSION IF IGNITED, THEREBY KILLING THE OCCUPANT OF THIS JEEP LIBERTY AND OTHER CUSTOMERS AT THE GAS STATION. IN ADDITION TO THIS IF THE LARGE PUDDLE OF GASOLINE IS NOT IGNITED, AFTER ABOUT 10 MINUTES THE SPILLED FUEL HAS ALL EVAPORATED INTO THE ATMOSPHERE CAUSING POLLUTION TO OUR ATMOSPHERE. I AM CONCERNED THAT I AM VIOLATING EPA EMISSION LAWS. *TT

Fuel/Propulsion System
Filed May 13, 2012CO

WHEN FUELING THE CAR AT THE GAS PUMP, IT OVERFLOWS. SHUT OFF MECHANISM IS NOT WORKING PROPERLY. JEEP DEALER SAID THAT IT NEEDS TO REPLACE THE GAS TANK. THIS IS A PROBLEM WITH MANY JEEP LIBERTY'S. *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 3, 2012130,000 milesFL

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS TRAVELING 25 MPH WHEN THE LEFT FRONT BALL JOINT FAILED AND CAUSED THE ENGINE TO FALL. THE CONTACT HAD THE VEHICLE TOWED TO A MECHANIC AND WAS TOLD THAT THE BALL JOINT FAILED AND AS A RESULT, THE UPPER CONTROL ARM ALSO FAILED. IN ADDITION, THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE BALL JOINTS. THE MECHANIC REPLACED THE LEFT FRONT BALL JOINS AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER THE MANUFACTURER'S RECALL. THE DEALER ADVISED THAT THE DRIVER SIDE BALL JOINTS WOULD BE REPLACED UNDER THE RECALL, BUT NOT THE UPPER CONTROL ARMS. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. CHRYSLER DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT, BY STATING THE WORK WAS NOT PERFORMED BY AN AUTHORIZED JEEP DEALER. UPDATED 05/17/12 UPDATED 05/21/12 UPDATED 05/31/12*LJ

Suspension
Filed Apr 26, 2012199,802 milesMI

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BECAME UNCONTROLLABLE HAD TO BE TOWED TO THE DEALER. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE TO DETERMINE WHAT REPAIRS WERE NEEDED. THE MANUFACTURER WAS MADED AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 199,802.

Suspension
Filed Apr 25, 2012168,000 milesVA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A LOUD METAL TO METAL NOISE EMITTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO TRAVEL UNCONTROLLABLY; HOWEVER THE CONTACT WAS ABLE TO REGAIN CONTROL AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE RECALL PART WAS ON A MASSIVE BACK ORDER AND THE TECHNICIAN WAS UNABLE TO PROVIDE AN ARRIVAL DATE. THE CONTACT HAD SIGNIFICANT CONCERN OF A POTENTIAL SAFETY HAZARD WHILE WAITING ON THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

Fuel System, Gasoline
Filed Apr 25, 201272,000 milesIL

GAS TANK WOULD NOT TAKE FUEL. FOR 177.00 THE DEALER TOLD ME THE SAFTY VALVE WAS STUCK IN THE FILL TUBE AND I NEEDED 1400.00 FOR A NEW TANK. ONLY 72,000 MILES AND ALL NEW VALVES ,2 RECALLS AND NOW THIS. NEVER AGAIN. *TR

Structure › Frame and Members
Filed Apr 23, 201280,300 milesCA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHERE THE MECHANIC FOUND RUST AND CORROSION ON THE UNDER CARRIAGE OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,300.

Suspension
Filed Apr 21, 2012SC

RECEIVED NOTICE ABOUT THE RECALL OF REAR SUSPENSION LOWER CONTROL ARM AND THE DETAILS OF APPROXIMATELY HOW LONG IT WOULD TAKE TO FIX GIVEN AN APPOINTMENT HAS BEEN MADE AND PART WAS ORDERED. MADE AN APPT. WITH DEALER TWO WEEKS IN ADVANCE AND ACCORDING TO THE RECALL STATEMENT THE WORK WOULD TAKE APPROXIMATELY AN HOUR BUT GIVE IT MORE TIME IN CASE OF A CONGESTED SCHEDULE OAT DEALER. AT NO POINT WAS I MADE AWARE THAT THE WORK WOULD APPARENTLY TAKE HALF OF THE DAY. THIS DEALERSHIP IS APPROXIMATELY AN HOUR FROM MY HOME AND WAS NOT PREPARED TO SPEND HALF OF THE DAY SITTING IN THE DEALERSHIP, NOR WAS I MADE AWARE THAT I SHOULD BE PREPARED TO SPEND HALF THE DAY THERE WHEN THE RECALL NOTICE SAYS THE WORK ONLY TAKES AN HOUR. THEREFORE, MY CAR IS STILL NOT FIXED AND I WILL HAVE TO FIND ANOTHER JEEP DEALER THAT WILL BETTER ADHERE TO THE APPOINTMENT TIME THEY HAD ME MAKE. *JS

Suspension
Filed Apr 20, 2012CT

NO PARTS MAY FIX BY END OF MAY AND IT IS NOW THE MID OF APRIL I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER FOR MY JEEP LIBERTY 2005. "SAFETY RECALL L27/NHTSA 12V-085" REAR SUSPENSION LOWER CONTROL ARMS" INFORMING ME THAT REAR SUSPENSION LOWER CONTROL ARM MAY BE CORRODED AND COULD BREAK WITHOUT WARNING AND IT COULD CAUSE A LOSS OF CONTROL AND CAUSE A CRASH. THE LOCAL JEEP DEALERS INFORM ME THAT THEY HAVE NO PARTS AND CHRYSLER SEND THEM FEW AND WILL NOT FIX MY CAR BY THE END OF MAY AND IT IS NOW THE MIDDLE OF APRIL. *JS

Steering › Column
Filed Apr 19, 2012127,784 milesCA

MY JEEP RECENTLY WAS UNABLE TO START THE ENGINE. IT WAS FINE JUST THE NIGHT BEFORE WITH NO INDICATION OF A PROBLEM, BUT IN THE MORNING I TURNED THE KEY AND ALL I GOT WAS A CLICK AT THE RELAY; THE STARTER NEVER ENGAGED AND THE ENGINE WOULD NOT TURN OVER. AFTER MUCH DIAGNOSIS IT WAS DISCOVERED THE PROBLEM WAS DUE TO THE END BREAKING OFF OF A SMALL METAL CYLINDER WHICH ROTATES TO ENGAGE THE STARTER; THE CYLINDER IS LOCATED ON THE LEFT UNDERSIDE OF THE STEERING COLUMN. I WAS INFORMED BY THE MECHANIC THAT THE CYLINDER, NOR THE HOUSING CONTAINING THE CYLINDER, IS SOLD AS A SEPARATE PART... I WAS FORCED TO REPLACE THE ENTIRE STEERING COLUMN ASSEMBLY TO THE TUNE OF $300 (THE LABOR WAS ANOTHER $200, AND A NEW IGNITION CYLINDER AN ADDITIONAL $30), TO FIX THIS ONE SMALL PART THAT PROBABLY COST ABOUT $5 TO MAKE. IN MY RESEARCH ONLINE, I FOUND THAT THIS IS A COMMON, WELL-KNOWN PROBLEM WITH JEEPS, WITH MANY PEOPLE COMPLAINING ON FORUMS ABOUT THE SAME ISSUE. THE ONLY ACTION I KNEW TO TAKE WAS TO FILE A COMPLAINT HERE TO HOPEFULLY INITIATE A RECALL OF THIS PART SO THAT IT EITHER A) IS REPLACED WITH A PART MADE OF BETTER MATERIAL SO AS TO STOP SO MANY FROM BREAKING, AND B) STOPS LEAVING PEOPLE STRANDED WITH A NON-WORKING VEHICLE WITH NO WARNING WHATSOEVER. *JS

Fuel System, GasolineFire
Filed Apr 15, 201270,000 milesPA

MY 2005 JEEP LIBERTY SUDDENLY TURNED OFF COMPLETELY AND MINUTES LATER IN THE PARKING LOT OF A BANKING ESTABLISHMENT WENT UP IN FLAMES. THE FIRE STARTED IN THE ENGINE BAY AND QUICKLY MOVED THROUGH THE REST OF THE CAR. THE FIRE DESTROYED THE VEHICLE AND ALL OF MY PERSONAL BELONGINGS. THERE WERE NO PRIOR SIGNS TO INFORM ME THAT A FIRE WAS SOON TO COME OTHERWISE I WOULDN'T HAVE DRIVEN IT. *TR

Exterior Lighting
Filed Apr 14, 2012OH

1) WIRING HARNESS FAILED--REAR LIGHTS NOT OPERABLE/FUNCTIONAL. VEHICLE CRASH POSSIBLE BECAUSE CAR NOT VISIBLE BY OTHER DRIVERS AT NIGHT. 2) GEAR SHIFT STICKS CAUSING INABILITY TO PUT CAR IN PARK. ROLL-AWAY IMMINENT. CAUSING CRASH. *TR

Fuel System, Gasoline
Filed Apr 12, 201255,000 milesAZ

GASOLINE PUMP FAILS TO SHUT OFF WHEN FILLING THE FUEL TANK. ONE PINT TO ONE QUART SPILLS OUT OF THE TANK ONTO THE FILLER AND THE GROUND. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. HAPPENS ALMOST EVERY TIME THE CAR IS FILLED. *TR

Power Train › Driveline › Driveshaft
Filed Apr 12, 201282,000 milesWV

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD RUMBLE AS THE VEHICLE ABNORMALLY TILTED TOWARD THE PASSENGER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME FOR INSPECTION BY AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FRONT DRIVESHAFT WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Air BagsCrash
Filed Apr 12, 2012OH

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED AND NO WARNING LIGHTS WERE ILLUMINATED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.

Fuel System, Gasoline
Filed Apr 9, 20126,000 milesMN

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE FUELING THE VEHICLE THE CONTACT NOTICED FUEL BEGAN TO SPRAY OUT ONCE THE FUEL TANK WAS FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 05/11/12 *BF

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Jeep Liberty → · Every Liberty year → · How the figures are calculated →