Page 10 of 28 · complaints 451–500 of 1,352

2003 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Aug 1, 2014111,181 milesTX

A RECENT RECALL WAS DONE TO THE 2003 JEEP LIBERTY IN MARCH 2014 AND IT ALL WENT FINE. A FEW DAYS LATER THE AIR BAG LIGHT RANDOMLY TURNS ON AND OFF. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THE AIRBAG MODULE NEEDS TO BE REPLACED AND IT WILL RUN ABOUT 570.00. NOW AFTER READING THE FORUMS ALL CHRYSLER DID WAS ADD A HARNESS TO PREVENT THE AIRBAGS FROM DEPLOYING INSTEAD OF REPLACING THE MODULE. I AM ALSO TOLD THAT IN THE DALLAS AREA THERE IS NO MODULE AVAILABLE FOR REPLACEMENT. THE DEALERSHIP TOLD ME THAT THE LIGHT BEING ON WOULD NOT AFFECT THE ACTIVATION OF THE AIRBAG IN A ACCIDENT. THERE WAS NO PREVIOUS PROBLEMS BEFORE THE M35 RECALL WAS DONE. *TR

Fuel System, Gasoline
Filed Jul 31, 2014IL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 30, 2014ME

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 29, 2014OH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

Fuel System, Gasoline
Filed Jul 29, 2014AZ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility › Power Window Devices and Controls
Filed Jul 28, 2014119,188 milesAZ

PASSENGER REAR WINDOW FELL INTO THE DOOR. THE DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM IN THE JEEP LIBERTY. THE REGULATOR ASSEMBLY HAD TO BE REPLACE. IS THERE A RECALL ON THIS PART? UPDATED 4/24/2015 *JS

Electrical System › Ignition › Switch
Filed Jul 23, 2014191,000 milesIL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS STARTED. THE FAILURE OCCURRED FOR SIX MONTHS. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 191,000. UPDATED 10/09/14*LJ THE CONSUMER STATED THE KEY WOULD ALSO NOT TURN WHEN ATTEMPTING TO START THE VEHICLE. UPDATED 3/26/2015 *JS

Fuel System, Gasoline
Filed Jul 23, 2014IL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT CALLED THE LOCAL DEALER FOR MONTHS, BUT WAS UNABLE TO SCHEDULE A REPAIR. THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 23, 2014GA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 23, 2014133,000 milesOH

MORE THAN A YEAR AFTER THIS VEHICLE WAS RECALLED, JEEP/CHRYSLER HAS STILL NOT MADE PARTS AVAILABLE TO CORRECT THE PROBLEM WITH MY VEHICLE - CALLS TO THE MANUFACTURER AND LOCAL DEALERSHIP AND MANUFACTURER HAVE NOT YIELDED ANY CONCRETE ACTIONS BEYOND "PARTS SHOULD BE AVAILABLE" IN AUGUST 2014. THIS DEFECT IS LISTED AS A "SAFETY" ISSUE BY THE MANUFACTURER AND YET HAS BEEN ALLOWED TO GO UNCORRECTED FOR AN EXTENDED PERIOD OF TIME - THIS SITUATION IS SHAMEFUL AND PLACES DRIVERS AT RISK. *TR

Fuel System, Gasoline
Filed Jul 17, 2014FL

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT PARTS TO COMPLETE RECALL. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER BEGAN CALLING THE DEALER IN JANUARY 2014. RECALL # 13V252000. JB

Fuel System, Gasoline
Filed Jul 16, 2014PA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS MADE AWARE THAT THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jul 15, 2014TX

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 8/27/14*CN

Structure › Body
Filed Jul 15, 2014CA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jul 8, 2014NC

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 3, 2014MA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 12V527000 (AIR BAGS). THE DEALER AND MANUFACTURER STATED THAT THEY DID NOT KNOW WHEN THE PARTS FOR EITHER RECALL WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 2, 2014FL

I RECEIVED THE RECALL NOTIFICATION IN 2013. NO DEALER HAS THE PARTS TO FIX THE PROBLEM. HOW MUCH LONGER DO I HAVE TO WAIT? *TR

Structure › Frame and Members
Filed Jul 2, 201491,000 milesNY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE ATTEMPTING TO EXIT A RESIDENTIAL DRIVEWAY, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE'S FRAME WAS CORRODED AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE TECHNICIAN CONFIRMED THE FAILURE AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000.

Fuel/Propulsion System
Filed Jul 1, 2014NM

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/14/14*CN UPDATED 09/3/2014 *JS THE CONSUMER STATED HE WAS ADVISED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR. UPDATED 09/3/2014 *JS

Fuel System, Gasoline
Filed Jun 30, 2014IL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS CONCERNED OF HER SAFETY SINCE THE PARTS WERE NOT AVAILABLE IN ORDER TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jun 30, 2014PA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jun 26, 2014MA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 25, 2014HI

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE AIRBAG SYSTEM AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER STATED THERE WERE NO DEALERSHIPS, IN HER IMMEDIATE AREA AND SHE WOULD HAVE TO PAY $1,000 TO HAVE THE VEHICLE SHIPPED OFF THE ISLAND WHERE SHE RESIDES. *JB

Electrical System
Filed Jun 20, 2014GA

WE HAVE MADE SEVERAL ATTEMPTS TO HAVE THE RECALL REPAIRED WITH UNION CITY, GEORGIA AT (770) 969-7229. WE SPOKE WITH DON JACKSON. EACH TIME, WE WERE TOLD THE PARTS WERE NOT IN AND WE WOULD RECEIVE A CALL AS SOON AS THE PARTS COME IN. WE NEVER RECEIVED A CALL BACK. WE CALLED AGAIN AND AGAIN. EACH TIME, WE ARE TOLD THE PART IS NOT IN AND WE ARE PROMISED A CALL BACK. WOULD YOU KINDLY HELP. *TR

Fuel System, Gasoline
Filed Jun 19, 2014NY

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL ISSUES. *SMD THE CONSUMER STATED IT HAS BEEN MONTHS, SINCE HE RECEIVED THE RECALL NOTICE. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

Fuel System, Gasoline
Filed Jun 18, 2014TX

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE, AND THEY COULD NOT GIVE THE CONSUMER A SPECIFIC DATE, AS TO WHEN THE PART WOULD BE AVAILABLE. *JB

Exterior Lighting › Headlights
Filed Jun 16, 201497,000 milesWI

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE HEADLIGHTS FAILED TO FUNCTION PROPERLY AND THE ROOF WAS RUSTED. THE DEALER STATED THAT WAS A COMMON FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Fuel System, Gasoline
Filed Jun 16, 2014FL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED TIME FOR WHEN THEY WOULD BE RECEIVING THE PARTS. THERE WERE NO FAILURES AT THIS TIME. UPDATED 8/19/14*CN UPDATED 8/28/2014 *JS

Fuel/Propulsion System
Filed Jun 15, 2014SC

THE 2003 JEEP LIBERTY WAS BUILT WITH A DANGER TO FUEL TANK. IT IS 6-14-2014 AND THEY STILL HAVE NOT FIXED THIS. I HAVE THREE GRAND KIDS THAT RIDE WITH ME. WHEN WILL THEY FIX THIS? I'M TOLD THEY ARE WORKING ON IT. WHAT DO I DO IF MY GRAND CHILDREN ARE HURT FROM THIS? *JS

Fuel System, Gasoline
Filed Jun 11, 2014PR

DEALER IS UNABLE TO RESOLVE SAFETY RECALL N46 / NHTSA 13V-252. *TR

Air Bags1 injured
Filed Jun 11, 2014120,000 milesTX

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE STARTING THE IGNITION, THE AIR BAG INADVERTENTLY DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE MOUTH AND RIGHT WRIST. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

EngineCrash1 injured
Filed Jun 10, 2014150,000 milesKS

ENGINE SHUT OFF WHILE DRIVING. WE FLIPPED AND WRECKED. WE JUST GOT MAJOR ENGINE WORK DONE, BEFORE THE ACCIDENT, DUE TO THE ENGINE SHUTTING OFF TWICE BEFORE. *TR

Fuel System, Gasoline
Filed Jun 7, 2014PA

RECEIVED JEEP RECALL N46/NHTSA 13V-252 FOR FUEL TANK ISSUES ON THIS VEHICLE ON 7 MAY14. WHEN I CONTACTED THE DEALER, I WAS TOLD CHRYSLER HAD NOT RELEASED THE PARTS TO MAKE THE REPAIR. I THINK A MONTH IS OUTSIDE THE REASONABLE TIME LIMIT TO CORRECT THIS PROBLEM. *TR

Air Bags
Filed Jun 3, 2014121,000 milesTX

ON MY WAY TO WORK THE AIR BAG LIGHT INDICATOR WOULD TURN AND OFF. I AM NOW IN THE PROCESS OF TAKING IT TO A JEEP DEALERSHIP. I UNDERSTAND THAT THERE IS A RECALL FOR THIS ISSUE. *TR

Fuel/Propulsion System
Filed Jun 3, 2014OH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed May 30, 2014LA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN DECEMBER OF 2013. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE DEALER WAS CONTACTED SEVERAL TIMES AND THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. DR

Fuel System, Gasoline
Filed May 27, 2014NJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WERE TO BECOME AVAILABLE. ALSO, THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

Fuel System, Gasoline
Filed May 22, 2014DE

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE STRUCTURE), HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed May 20, 2014IL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY 4X4. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

Latches/Locks/Linkages
Filed May 19, 2014TN

THE SWING GATE WILL NO LONGER OPEN. IVE SEEN NUMEROUS ONLINE COMPLAINTS ABOUT THE SWING GATE LOCK MALFUNCTIONING. WHEN PULLING ON THE SWING GATE HANDLE, ONLY THE WINDOW UNLOCKS AND OPENS. BOTH LOCKS USED TO OPERATE BUT NOW ONLY THE WINDOW LOCK IS FUNCTIONAL. PLEASE HELP. THIS SEEMS TO BE A VERY POPULAR ISSUE FOR JEEP LIBERTY 2003. *JS

Structure
Filed May 16, 201445,000 milesMO

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, STRUCTURE). THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed May 16, 2014NY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT PROVIDE AN EXPECTED DATE FOR PART AVAILABILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 15, 2014GA

EITHER BEGINNING OF THE THIS YEAR OR LAST MONTH OF LAST YEAR, I RECEIVED A LETTER FROM CHRYSLER ABOUT A RECALL ON MY VEHICLE FOR THE AIR BAG, SO BEFORE I TURN IN THE MY TRUCK FOR SERVICE THE AIR BAG LIGHT DON'T COME ON AT ALL, BUT AFTER THEY FIXED THE RECALL ISSUES, FEW MONTHS LATER MY AIR BAG LIGHT KEEP COMING ON AND STAY ON, SO I CALL THE CHRYSLER DEALER WHO FIXED MY TRUCK AND THERE REPLY IS THAT IS NOT OUR PROBLEM THAT THE AIRBAG LIGHT COME ON WHEN YOU DRIVE. SO HERE MY QUESTION IF THE RECALL WAS CALL FOR THE AIRBAGS IN MY TRUCK WHY MY AIRBAG LIGHT NOW IS COMING ON WHEN I DRIVE MY TRUCK, ARE THEY SUPPOSE TO FIXED THE AIRBAG OR WHAT, DON'T UNDERSTAND ABOUT THE RECALL FOR THE AIRBAG BUT MY LIGHT FOR THE AIRBAG IS ON.. SO PLEASE HELP ME TO UNDERSTAND WHAT SHOULD I DO, NOW I AFRAID TO DRIVE MY TRUCK WHEN I GO TO WORK.. SO NOW EVERY TIME I TURN ON MY SIGNAL MY DOME LIGHT COMES ON AND STAY ON FOR GOOD 5 MINS.. *TR

Fuel System, Gasoline
Filed May 13, 2014100,000 milesWI

THE PROBLEM OF THE VEHICLE IS : THE FUEL TANK ON THE VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPE OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN UNDERBODY FIRE. CHRYSLER SENT SAFETY RECALL TO ME IN JANUARY 2014 AND THEY SAID THEY INTENDS TO INSPECT MY VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURE TRAILER HITCH WHERE APPROPRIATE AT NO COST AND I BEEN WAITING TILL MID MAY 2014 AND FINALLY MADE A CALL TO CHRYSLER GROUP BECAUSE I NEVER HEAR ANYTHING BACK FROM THEM SINCE THE 1ST RECALL NOTICE. AND I JUST FOUND OUT THAT THEY DIDN'T MAKE A PART YET. I DON'T KNOW HOW LONG THEY WANT ME TO WAIT ? I DON'T THINK THEY REALLY CONCERN ABOUT CUSTOMER SAFETY. *TR

Fuel/Propulsion System
Filed May 13, 2014KS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 12V52700 (AIRBAGS) AND NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 8, 2014130,403 milesIN

COMPLAINT AGAINST OXMORE CHRYSLER DODGE JEEP LOUISVILLE KY COMPLAINT LETTER: NO SHARE WITH MEDIA: YES COMPLAINT DESCRIPTION MY 2003 JEEP LIBERTY WAS RECALLED DUE TO A DEFECTIVE AIR BAG MODULE , AFTER THEY REPLACED IT THE LIGHT CAME RIGHT BACK ON. THEY SAID THAT IF I WANTED IT FIXED I WOULD NEED TO PAY $110.00 PLUS PARTS. I BELIEVE THAT THE DEFECTIVE PART MAY HAVE CAUSED OTHER PARTS TO FAIL. WE ARE NOT ABLE TO DRIVE A UNSAFE CAR AND WILL NEED TO RENT ONE UNTIL THIS IS RESOLVED.CAN YOU PLEASE ADVISE HOW I SHOULD PROCEED AND THANKS. *TR

Structure › Body
Filed May 7, 2014177,000 milesGA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE BALL BEARINGS BECAME DETACHED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: ()13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO AND HAD ATTEMPTED TO GET THE VEHICLE REPAIRED BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.

Visibility › Power Window Devices and Controls
Filed May 6, 2014GA

THIS IS THE SECOND JEEP LIBERTY I HAVE OWNED AND IN THE PAST 2 YEARS I HAVE HAD TO REPLACE EVERY WINDOW REGULATOR IN BOTH OF THEM. FROM WHAT I HAVE READ ONLINE, THIS IS AN ON-GOING SITUATION. ONE WINDOW REGULATOR I HAD FIXED A YEAR AGO JUST BROKE AGAIN YESTERDAY. I WORK AT A PRISON AND MY VEHICLE MUST REMAIN LOCKED AND SECURE AT ALL TIMES OR I CANNOT DRIVE IT TO WORK, AND IT IS A HEADACHE WONDERING IF THE TEMPORARILY TAPED UP WINDOW (UNTIL THE PART COMES IN) WILL FALL DOWN INTO THE DOOR AND I CANNOT DRIVE IT UNTIL IT IS FIXED. PLEASE RECALL THESE THINGS. *TR

Engine
Filed May 5, 201489,000 milesNV

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE SHE DROVE AT APPROXIMATELY 30 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 111,000.

Structure › Body
Filed May 2, 2014MD

MY DEALER HAS FAILED TO REMEDY A SAFETY DEFECT (RECALL) WITHIN A REASONABLE TIME. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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