2022 Jeep Grand Cherokee complaints

The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while his stepdaughter was driving at 40 MPH during rainy conditions, the railroad track poles were lowered. The contact's daughter crashed the front of the vehicle into the railroad poles. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. The vehicle came to a stop when the railroad poles landed in the middle of the vehicle. There was property damage to the railroad poles. A police report was filed. The contact and the passenger did not suffer any injuries. The vehicle was towed to an impound lot. The contact believed the vehicle would be deemed a total loss however, it was not confirmed yet. The contact mentioned that about six months ago the fender and bumper were placed due to his stepdaughter having an accident. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was 30,000.

Power lift gate will open and close by its self. I have had it looked at and the dealer said to report it as it’s a known issue and no recalls have been issued yet for this year. Have not had a fire yet on this vehicle. But was told it was leaking around the power liftgate control module.

My driver side electrical seat will not recline to the forward position.... I reclined it back but now it won't recline forward.... Everything else works .... All other components of the seat except for the seat recliner back to the upward position.... My vehicle is only at 50, 000 miles...

The vehicle in September of 2024 after a software update randomly changed the settings. The forward collision off warning light remains on (in settings the forward collision is "on", the language changed to Italian, the paddle shifters stopped working, the units changed, and the grid for the backup camera was turned off). I had it serviced at Jeep. They reset the vehicle which temporarily fixed the issue, however, 3 weeks later it happened again. There is a known MOPAR/star case number S2108000249. This is also reported in Jeep Forum. My safety is at risk due to the failure of the forward collision warning light/software malfunction. I feel that I am at risk for a forward collision. Also the paddle shifters don't work.

I was parking in my sister's driveway and car just accelerated in to her house!

We opened a warranty service case #92312434 yesterdday because case #91655707 was closed prematurely while our vehicle is still in disrepair. Our 2022 Grand Cherokee has been to Lithia Jeep of Reno for warranty service on seven occasions since October 29th, spanning 89 days, for a vibration issue which remains unresolved as of today. The manufacturer is in material breach of 49 U.S. Code § 30120 and refuses to offer a replacement or repurchase despite prima facie evidence of failure to repair within a reasonable time (defined as 60 days).

I have some major safety concerns with my 2022 Jeep Grand Cherokee, specifically with the AEB. Today was the SECOND time that my automatic emergency braking came on while I’m driving down the highway at 60 mph. The first time was in November. The roads were dry, no other cars coming toward me, driving on a straight stretch, with one car a safe distance behind. My jeep went from 60 to 0 slamming on the brakes so hard and flashing the AEB lights and dinging on the dash. Seat belts locked up tight and gave you a hard fast whip lash forward. Very terrifying like what is even happening?! The car behind me thank goodness had enough time to slam on their brakes and not rear end me! As fast as you could even comprehend what was happening, the lights and dinging stop and you can drive again. I was like maybe a leaf or something blew over the sensor and kind of wrote it off because nothing came up on my Jeep app. Fast forward to today, February 25th. Again roads are dry, no one is coming towards me, driving 60 mph in a straight stretch and wham the auto emergency brakes slam on again! Hard brake from 60-0 mph. AEB lights flashing and dinging, locking seat belts and whiplashing your head forward as you screech to an uncontrolled stop. I had absolutely no control over my brakes or gas! This time I’m livid bc my children were in the car with me! Thank goodness everyone was properly wearing seatbelts and in car seats, and I had both hands on the steering wheel, and it was not on a bend in

The Adaptive Cruise Control and Automatic Emergency Braking have not worked properly for over a year. Sometimes I get a message that the AEB/ACC is not working and to see the Dealer other times i have a light lit showing it is not working. On some occasions there are no signs of it not working but ate ACC works like the regular cruise control and does not slow the car down unless you apply the brake. The car has been to the dealer 2 pervious times with no long term fix it is now there again out of warrantee waiting to be fixed. last time was 05/06/24

One my navigation is lost second my stop and start button light is on and most importantly the sensors seem off changing lanes beeps at wrong time I feel these things seem wrong a few times now

See attached document for complaint

The front passenger door is unable to be opened from the inside or the outside. The handle from the inside feels like it has no tension, like something snapped inside. Two local mechanics suggested taking to the dealer as this seems like a potential safety issue with no means of egress from the passenger side if needed. Dealer said they have never seen this problem and deem that a fix will be very difficult as they are unable to open the door to remove the interior panel. The only way to access the latch mechanism is to remove the exterior door panel, a major task. Two safety issues- impossible to exit door inside, what if this happens to another door and I am unable to escape my vehicle? Or unable to get my child from inside? And because the mechanism cannot be inspected, is the door safely locked, or will it open while driving? Contacted Chrysler and they are unwilling to cover repair since vehicle is at 39,000 miles and warranty ended at 36,000. Chrysler rep also said never seen this issue before. Should be covered as manufacturing defect and potential major safety issue.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the forward warning collision light illuminated. The vehicle was taken to the dealer, who determined that a system reset was needed following an over the air software update. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance instead advising the the contact to take the vehicle back to the dealer. The failure mileage was 41,000.

My Jeep, when using adaptive cruise control, will occasionally apply emergency breaking when a vehicle passes alongside me in an adjacent lane in the same direction of travel. I’ve had other cars directly behind me when this happens and it appears to other drivers like I’m “break checking” them. Usually it’s triggered when the passing adjacent vehicle is a tractor trailer or a truck pulling a trailer. Furthermore, the actual early warning forward crash detection does not work at all. I have no warning lights alerting me of a malfunction.

See attached document for complaint.

Vehicle has a knocking noise coming from around the engine. There has been a TSB posted regarding the issue described as, "Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear". This is a frequent issue among dealers around my area that are having to replace vehicles outside of the warrant window. Engine mounts in most vehicles last at least 5-6 years before having to be replaced. This is causing a huge distraction with the noise that is a result.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at various speeds on several occasions, the vehicle leaned to the right and then to the left intermittently. The contact observed an audible warning chime and a message to "Service Air Suspension Soon" was displayed. Additionally, the Electronic Stability Control (ESC) warning light was illuminated. The vehicle was taken to a dealer where it as diagnosed that three software updates needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 - 70 MPH, there was a message that the driver’s side front headlight sensor had failed. The vehicle was taken to a body shop where the contact was informed that the driver’s and passenger’s side bumper bracket clips had slightly detached and was protruding outwardly at high speeds. The contact was able to push the clips and bumpers inwardly; however, the bumper and the clips failed to remain secured. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure. The failure mileage was 58,900.

While traveling/driving with the ADAS on, the brakes slam on detecting a front end impact. The dash board disappears and the word BRAKE in all red capital lettering with a very loud beeping coming through the speakers happens. The first time it happened was in Oct of 2023 and has happened every time I travel using the ADAS. I have made an appt every time I’ve gotten back to town after traveling to have it looked at. #1 I’ve been told they can’t find a problem with it, #2 It’s been recalibrated 3 times and the service manager even asked for my permission to take my vehicle to his personal home for the weekend so that he could follow the FCA guidelines after it was recalibrated because it had to sit for a time period before it was drove. My Jeep App can show the history of its location. While traveling home the weekend of April 26, 2024 the brakes slammed on 3 times simultaneously causing all traffic behind me to lock up their brakes. Had I gotten hit I would’ve become a human pin ball across 3 lanes of Interstate 80/90. When I pulled off on the side of road so did the vehicle who almost hit me, I was so shook up I was in tears #3 I got told to not use the feature since I knew there was a problem, #4 I asked if there was something they could install to record what’s going on #5 they finally installed an “In flight recording module” the time before I drove home but upon return saying it recorded information but that they don’t know the reason why it’s doing it or how to fix it.

Engine making thwomping sound on passenger side, only after 30 miles of driving. Must be in gear - D or R. 27k miles Jeep Grand Cherokee L Engine mounts suspected. No inspection yet because it's near impossible to recreate in a 'shop' environment. My dealer requires leaving the car for a week and they drive it for five minutes. That is not enough to get this to happen. We believe it has to do with TSB - 09-015-22 On the Jeep Forums [XXX] ), a LOT of people have this same problem.The issue is, you have to drive the vehicle about 30 miles before it appears. This is consistent with all users on the forum as well. Of course this makes it VERY difficult to pin down and near impossible to get a warranty fix since they cannot recreate it. In the TSB it mentions "If the symptom/condition is present and the mounts are not NIK AG or newer, proceed..." This means they know the old mounts are faulty by admission, yet no recall. Clearly everyone is running into this or will. Poor design, should be a recall on these parts - Engine mount. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A service was scheduled to repair the rear view camera visibility in which the dealership failed to complete. The recall repair performed did not fix the situation. The rear view camera still shows up as a blue screen as well as the parksense sensors not working at all. This is a huge safety issue as nothing is shown when backing up and no sensors work. This problem occurred randomly while starting the vehicle and has not worked since then.

While driving my car on the interstate and main highways, it started wobbling back and forth worsening as it was driven further. The main body of the car began swaying left to right while still driving in a straight line. As we noticed it, luckily there was a Jeep dealership at the next exit on the interstate, so we took it straight to them and the senior mechanic stated he had "never seen anything like it" how there were multiple breaks in the metal connecting the passenger side rear knuckle joints without a known impact to the site of damage on the car, he stated "something like that should have never broken by itself without you hitting something". Nothing was or has ever been hit in this car, this piece of equipment failed on its own and put several people's life in danger, the wheel could have very well come off and caused a crash at interstate speeds of up to 75mph (the local speed limit) and surely would have caused multiple fatalities as there were multiple passengers. The vehicle has been inspected by the team at Blue Ribbon Chrysler Jeep Dodge Ram in Sallisaw, Oklahoma and is being repaired there, and the available broken parts will be returned to me when the repairs are completed as evidence. There were no notices or warnings from the system alerting us of any issue with the suspension or any other malfunction in the car. This is a very dangerous issue if there are multiple other cars that have had this issue.

We have reported to the dealer multiple instances of noises (crunching and low thuds) and 'thumping' felt through floor boards coming from what appears to be front passenger side. Dealer installed right from sway bar end link as well as subsequently perform NHTSA mandatory recall repairs on Front Upper Control Arm to Steering Knuckle Pinch Bolt. After each 'repair' the problem appears to be getting worse (additionally we had the experience of the 'Sway Bar Disconnect Unavailable' light coming on while driving on a paved surface without having depressed the Sway-Bar button). We brought the vehicle into the Dealer again and one of the Service Managers came for a ride and confirmed our complaints. After a day of looking the Dealer stated that they are going to replace parts previously installed as they may have been defective. Parts are on order but we are concerned for our safety in continuing to drive the vehicle, due not only the sounds we are hearing / feeling but after having researched complaints online (as there are many folks having similar experiences, it appears that Chrysler / Jeep still have more work to do on the safe operation of the vehicle . thank you

While defrosting my windshield, only the passenger side was defrosting. Both sides were set to the same temperature. I spoke to a manager at a Jeep dealer and he said his wife has the same vehicle and it also does this.

While passing through an intersection the AEB brought the vehicle to a full stop despite no forward traffic or obstructions. Warning system lights lights for other systems (traction control, airbags, etc.) lit up in the dash. A vehicle traveling behind nearly collided in light of the unwarranted braking. After coming to a complete stop the vehicle released the brake on its own and shut off the other system warning lights. Normal operation ensued.

Bought vehicle from Joe Machens Chrysler, Columbia, MO. [XXX]. The net day after a long drive out of town, the owner put vehicle in reverse to leave home and there was an issue. The vehicle sounded like it had “run over a metal garbage can.” It vibrated the floorboard as well. It happens only when the car is in reverse. It happens immediately when you try to back up. It is available for inspection on request. Safety is not an issue, the dealer could not reproduce the sound (owner left vehicle at dealer overnight. It was only inspected by the car dealer. There were no warning signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicles electrical system has completely stopped working due to a software update that Jeep is applying to their vehicles. For some reason my vehicle is not up for recall for this issue.

The contact's wife owns a 2022 Jeep Grand Cherokee. The contact's wife received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the part to do the recall repair was not available. The local dealer was made aware of the issue but stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Glass sunroof panel shattered while driving on empty highway at 60 MPH. No explainable cause, e.g. no driving range nearby. The sunroof was rarely opened and was closed during the incident. There was no prior indication of failure. Noise resembled a LOUD bang. Shade prevented glass from raining down onto occupants. The noise was sudden and startled driver. Since road was empty, the incident did not cause the driver to loose control. No car behind, when chunks of glass blew off. After driving 15 miles, examination showed about 1/3 of the glass was missing. The much of the remaining glass was removed to reduce occupant risk. Shattered glass was vacuumed and can be examined but not as a pane. Next car will be driven to dealer. And possibly to insurance agent.

Sunroof Exploded outward while driving on a smooth road. This percussion of an explosion would have caused serious problems had anyone been around me. The sound alone was damaging to my ears. The sunshade was closed and kept glass from raining down on me. No objects were able to fall on my vehicle nor were there any visible vehicles in front of me nor behind me.

I called our dealership to schedule the repair for this recall; they indicated that parts have been back ordered and they are only getting one part per week to accomplish repairs. They have a waiting list established on which I am number 62, which at the current rate of receipt of parts, I would be waiting for about 15 months to get the recall repair completed. For a recall that could potentially cause a crash without warning, this seems like something that should be addressed more quickly than 15 months.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

[XXX] I was backing out of a parking spot on the 4th floor of the parking garage at work when my car displayed an SOS on the radio monitor and then my Jeep Grand Cherokee shut off and would not restart. I then had to call parking for my job to redirect traffic because I was preventing other vehicles from exiting the garage because my vehicle was unable to restart and I had to have it towed back to the dealership in Waynesboro GA and pay $120 to have this done. i waited over an hour for a tow truck to come and it is still unclear why this keeps happening. I am afraid that the next time it happens I may loss my life. I also called the dealership and Jeep wave to see if there was a way to restart the Jeep but no one was able to assist with the request. The vehicle is really becoming a problem for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My safety is at risk driving this vehicle. There is an open recall stating you may lose steering without prior warning. This has been going on for over 1 month and still there is no remedy to fix this issue. This is out of control and needs to be fixed now before somebody gets hurt! (I'm not currently driving this vehicle because the risk is so high yet no dealer or Chrysler themselves will help me. They both told me I should continue to drive the vehicle.)

I am writing to provide feedback and express my concerns about the safety and reliability of my 2022 Jeep Grand Cherokee L. Over the last 12 months, my vehicle has been subject to three recalls, including a severe safety recall involving the potential for the Upper Control Arm (UCA) to separate from the knuckle, and a failed rear differential. The most recent recall, announced on February 28, has been particularly troubling, as it has rendered my vehicle unsafe to drive or rent out, directly impacting my livelihood as I use this vehicle exclusively for Turo rentals. It has been over 30 days since the announcement of the recall, and I have received no indication of when the necessary repairs will be made available. A timeline for resolution exceeding 30 days for such a significant safety recall and the absence of interim support measures from the manufacturer has left me in a precarious position, both financially and in terms of vehicle safety. I am concerned about the frequency of recalls and the severity of the issues identified in such a new vehicle. Additionally, the extended period without a resolution or clear communication from the manufacturer exacerbates these concerns. I kindly request that NHTSA investigate the handling of this and previous recalls for the 2022 Jeep Grand Cherokee L to ensure that consumer safety and communication are adequately prioritized. Thank you for your attention to these matters. I trust that the NHTSA will take the necessary steps to addres

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed will fall suddenly and then back up. The vehicle will shake badly, which can cause improper reaction and improper operation of the vehicle speed. The passenger seat squeezes the center console on the right side and the plastic panel comes off, which exposes a sharp edge to the passenger's lower body. After the dealer's inspection, there is no obvious cause for this defect, passenger and center console are all in their places. The rear quarter window on the passenger side water leak. Metal rattling noise from the left front side (driver side) of the cabin when the vehicle is running on a bumpy road, especially in hot weather. Noise comes from the rear left suspension when the vehicle is decelerating.

Windows fog up out of nowhere. Side windows and front wind shield. Will go away and come back. Happening without adjusting the defrost settings or anything. Dealership said that my vin isn’t affected.

I took car to dealership on 3/8/24 for maintenance. After the maintenance was completed i picked up the car, paid, took the report and went home. In reviewing the report, I noticed an outstanding recall 10B pending. The service advisor never mentioned this to me, not did I receive notification from Jeep. I proceeded to call the dealer and they simply advised me to call Jeep because they did not have parts and did not know when they would be available. I called Jeep and opened a case. I expressed I had reviewed this vehicle had a stop sale issues as per the recall, yet no parts available. They mentioned parts would not be available until after the 2nd quarter of this year. I asked that my call be escalated. Today, 3/14/23, I finally received a call from an agent mentioning my request for buy-back was denied. I expressed that this was not a buy back, but a lemon, because this car has had 2 recalls already and it took them amount over 5 months to fix it. I mentioned this was a critical safety issued as stated by them on the recall notification as it says ": A loss of clamp load may result in the UCA separating from the knuckle and the wheel falling outboard, which can cause a vehicle crash without prior warning." I drive my car with two small children and cannot afford to have a possible crash without warning. The agent told me he could put me on a recall list but it would be after the 2nd quarter that Jeep would start fixing these issues. The agent mentioned he could not see th

I am writing to express my deep concern regarding the safety risk highlighted in the open recall 24V-132. Upon reviewing the details provided, particularly the issue involving the damaged pinch bolt which may break and lead to a loss of clamp load between the UCA ball joint and the knuckle, I am gravely concerned about the potential consequences. As someone who prioritizes the safety of myself, my loved ones, and others on the road, it is distressing to contemplate the possible ramifications of such a failure. The prospect of the UCA separating from the knuckle and the wheel subsequently falling outboard poses a significant threat not only to the occupants of the vehicle but also to other road users. In particular, the thought of being in a situation where the safety of my three children, or anyone else for that matter, is compromised due to this issue is deeply unsettling. The absence of prior warning exacerbates the seriousness of the situation, as it leaves little room for proactive measures to mitigate the risk. Given these circumstances, I implore you to take immediate action to address this safety concern and ensure the prompt implementation of necessary repairs or replacements as outlined in the recall. The well-being of everyone involved is paramount, and it is crucial that swift and decisive steps are taken to minimize the likelihood of any potential accidents or injuries. I appreciate your attention to this matter and trust that you will prioritize the safety of all

I have had water leaking into the vehicle from the sunroof, down the driver side B pillar and filling the battery compartment under the driver seat and leaving the carpeting wet. I discovered this in early 2023 only because i placed my hand on the floor behind the driver seat and felt it was wet. In April of 2023 the Jeep dealer cleaned the sunroof drains but it kept leaking. In October of 2023 I took it back again and they said the sunroof was damaged from the manufacturer and it had to be replaced. I dropped of the vehicle on 12/22/2023 so they could install a new sunroof and picked it up on 1/3/2024. I then dropped it off again on 1/10/2024 as it was still leaking. I picked it up again on 1/23/2024 and they said the new sunroof is also damaged and needs to be replaced. As of 2/16/2024 the part has not arrived and water still come into the vehicle, soaking the carpet under the driver seat and driver side passenger floor, there is a wire harness that comes from the B pillar and towards the driver seat that is also wet and the batter compartment fills with water. Also since October the auto stop start feature which used to activate during every drive has not activated once, dealer keeps saying it is working as it should. If so why has it not activated in 4 months? Has the water intrusion caused this issue? Is the water intrusion going to cause mold, rust or electrical issues?

[XXX], I was driving down [XXX] toward Waynesboro GA, when the radio and dashboard lights started flashing. I assumed that maybe the truck system was resetting when all of a sudden the truck turned off, so I coasted into the middle turn lane on a two lane highway and then the truck filled with smoke from the air conditioning vent and underneath the dash so I attempted to exit the vehicle on the driver side. The truck would not start. Hazard lights would not work. Semi- trucks passing in both directions. My truck was then hit by debris from passing truck while truck was disabled in the middle of the road. The remaining 3 doors on the truck would not open. I had to have the car towed to the nearest Jeep dealership in Waynesboro GA. The dealership can't seem to figure out what's wrong with the truck but want to charge $900 to do a six hour diagnostic. I called Chrysler who is now sending out a third party to do a fire inspection but in the meantime I am out of a vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway with the adaptive cruise control set to 77mph, the forward collision alert went off and tapped the brakes while passing a vehicle towing a trailer in the lane to the right. looking back at video on my dash cam, there was nothing in the road that should have set off the warning and the other vehicle was within their lane the entire time. I have had several false warnings in the past but this was the first time it applied the brakes.

In August 2023 a recall was issued for my vehicle (Recall 56A) for an issue with the Central Vision Park Assist Module. My CVPAM software was updated per the recall. As soon as this software was completed, my backup and forward facing camera has not functioned properly. Initially my backup camera guidelines disappeared and my forward facing camera guidelines would not turn off. My opened a "Star" case with Chrysler and worked on this issue for 3 months, replacing the camera, updating software, replacing two different camera modules and nothing would correct the issue. In November Chrysler told the dealer not to replace any more hardware and they acknowledged there was an issue with the software update that caused the problem. They informed my dealer that an update would come out to correct the issue in either a recall or a dealer notice. On [XXX] my backup camera and my front facing camera stopped working completely. I took my vehicle back to the dealer and they performed a diagnostic on the system. The same error codes were given to them as was before when only the guidelines were missing. My dealer opened another star case with Chrysler on 1/29/24 to look into the issue but as i write this complaint on 2/7/24 I have not received any additional info from my dealer or Chrysler as to when this issue will be corrected. I have been without a backup camera since [XXX] and I feel this is becoming a greater safety concern with all of the children in my neighborhood. INFORMATION RED

While driving going about 40mph, I pressed cruise control to 75. Once my car picked up speed, no other cars around, no overpass, etc. my moon roof exploded out of no where. My 8 month old was in the backseat right under where it busted.

The vehicle suffered complete loss of power steering function. The wheel could not be turned and the vehicle would not respond. Cycled the vehicle on and off multiple times with no restoration of power steering. Vehicle was towed to dealership. Vehicle spent 18 days in service with no fix other than to clear code U0131 "Loss of Comm with power steering" and to do a EPS Flash. Vehicle power steering issue may come again and no fix offered by Jeep. Phone call to Jeep fielded no help and offered no assistance.

Received recall letter for my car. I took the car to the dealership for an oil change and recall check. They mentioned they had to order the part for the recall. I also complained about a noise I was hearing when the car was stopped at a light, etc. They mentioned it was the motor mount and would need to be replaced too. I have been trying to obtain updates from the dealership since October 2023, and I keep getting the run around. They were supposed to call me last week to coordinate loaner as supposedly they had received my parts, but never heard back from them. I feel this car is a lemon and I would like to file an official complaint to see what options I have.

-The sunroof shattered while driving.No one else on the road in front of vehicle while driving. -This covered the occupants (Driver, front Passenger, and two passangers in the middle row) with glass. -Dealer not aware of any issue, plenty of online forms from the public having same issue. -Reached out to Insurance to file claim and have repaired. -Glass was in perfect condition prior to exploding.

The first occurrence was upon starting the vehicle in a parking lot. The death cluster lit up with power steering unavailable, airbags unavailable, autobrake disengaged, and the the battery warning. The dealership towed the vehicle and replaced the batteries. In April of ‘22 While driving the vehicle the power steering became unavailable, forcing a difficult left turn off a major roadway. The same warning lights came on and the vehicle was not drivable. The vehicle was towed and a new power steering rack and steering gear were installed. Third occurrence was in the driveway recently when again upon starting the same warning lights were on and there was no power steering available. The vehicle is at the dealership now being inspected.

Started engine and had no power steering plus all warning lights on dash

- Due to the use of soy-based wire insulation, a rodents nest was formed and found in the engine compartment. Wires were severely damaged from being chewed. The Electrical system failed with multiple open circuits. Evidently, the car has a design flaw. - Open circuits (exposed wires) pose a risk to the vehicle due to fire. Engine performance was rough due to the loss of some of the engine controls and the TIPM (Totally Integrated Power Module). - Vehicle was inspected by a dealer of the OEM - There was a check engine light, and loss of control electronics (Stop start system control, park assist control, etc. ). Problem first appeared on 11-27-2023.

About two weeks ago, I was driving my Grand Cherokee on highway with my wife and our two-year-old. The power steering light was on and the service light was on. There's also a message saying "power steering lost" popping up at the control panel. The steering was extremely heavy that I lost control of it and could not turn left or right. I pushed brake and turned on emergency light until the vehicle slowed down and eventually stopped on the road shoulder. It was very dangerous. At that point I did not even know there was a recall about power steering on this model - although later I found out my vehicle was not included in that recall it. I took my vehicle to local dealership (Opelika Ford Chrysler Jeep). I also contacted Jeep service line. The staff from Jeep created a case for me (case #: [XXX]) but was not helpful as he refused to give local dealership authorization to repair it - even though the service light was on when I brought it in. The dealership also had some communication with Jeep service. And they were denied authorization to repair it with recall exception or under warranty as they could not duplicate the issue. I was outraged by the lack of responsibility from Jeep as they knew I had a serious incident while they denied authorization to repair it accordingly only because my vehicle was not included in the recall list. I also requested to speak to the supervisor of the Jeep service staff but was told my case was officially closed. Just unbelievable!! I wonder wh