2013 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO START AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE REVVING NOISES, BUT THE VEHICLE WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO SALERNO DUANE CHRYSLER DODGE JEEP RAM OF SUMMIT (267 BROAD ST, SUMMIT, NJ 07901, (908) 277-6700) WHERE THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,600.

HAVING ISSUES WITH PREVIOUS RECALL R09. THE PROBLEM HAS RESURFACE AGAIN. JUST TOOK THE VEHICLE FOR REPAIRS. ARE OTHERS HAVING SIMILAR ISSUES WITH THIS REPAIR

THE JEEP HAS BEEN LOCKING ON ITS OWN WHEN IN PARK, WHILE STILL RUNNING OR TURNED OFF WITH THE KEYS STILL INSIDE THE VEHICLE. WHEN I PARK, TURN OFF THE CAR, GET OUT OF THE DRIVER SEAT, CLOSE THE DRIVER DOOR, IT LOCKED BEFORE I COULD OPEN THE REAR DOOR TO GET MY TWO KIDS OUT!!!

ETANT ABSENT PENDANT PLUSIEURS MOIS ET LAISSANT AINSI MON VHICULE IMMOBILIS, J'AI SOUVENT DES PROBLMES DE BATTERIE MON RETOUR, POUR REMDIER CELA J'AI ACHET DBUT JUILLET 1 APPAREIL DE MAINTENANCE DE BATTERIE SPCIALEMENT PRVU POUR CE GENRE DE SITUATION;JE SUIS PARTI DE CHEZ MOI LE DIMANCHE 8 JUILLET ET J'AI POS L'APPAREIL EN FIN DE MATINE SUR LA VOITURE STATIONNE DANS LE GARAGE. MON BEAU-FRRE A VERIFI PLUSIEURS FOIS L'TAT DE L'APPAREIL GENIUS SUR LA JEEP, JUSQU'AU MERCREDI 11 JUILLET DANS L'APRS-MIDI, AUCUN SIGNE DE D'ANOMALIE CONSTAT LORS DE CES VISITES. IL N'EST PAS RETOURN JUSQU'AU 17 JUILLET DANS L'APRS-MIDI, MOMENT O IL A DCOUVERT LA VOITURE COMPLTEMENT BRULE SUR LA PARTIE AVANT MOTEUR, CAPOT JUSQU'AU PARE-BRISE, MAIS TOUT TAIT DJ FROID.

BELOW IS THE READ OUT FOR A RECALL THAT IS ON A FEW OTHER GRAND CHEROKEE'S. MY VEHICLE STALLED THE OTHER DAY WHEN MY WIFE WAS DRIVING AND THE ENGINE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. THE PROBLEM: THE ALTERNATOR MAY SUDDENLY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING AND INCREASING THE RISK OF A CRASH. THE ALTERNATOR ALSO MAY SHORT CIRCUIT, INCREASING THE RISK OF A FIRE.

KEY REMOTE WITH REMOTE START. HAS ISSUES WITH LOCATING THE REMOTE KEY LOCK AND UNLOCK/REMOTE START. REFUSES TO START (PUSH BUTTON) BECAUSE IT CANNOT LOCATE KEY. FRESH BATTERIES AND IT WILL LOCK AND UNLOCK DOORS (WHILE SITTING IN DRIVERS SEAT) AND IT STILL CAN NOT LOCATE THE KEY IN ORDER TO START. IT HAS EVEN FLASHED THE "NO KEY" WARNING WHILE DRIVING. I HAVE HAD TO PULL OVER AND START AND STOP THE VEHICLE DUE TO THE FEAR OF THIS VEHICLE SHUTTING DOWN WHILE DRIVING DOWN THE ROAD. IT DOES EVENTUALLY LOCATE THE KEY AND RESUME NORMAL OPERATION. THIS IS HAPPENING EVERY COUPLE OF DAYS.

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES WITH REGARDS TO DEFECTIVE REAR BRAKES. *AS NHTSA CC'D WITH REGARDS TO PREMATURE WEAR OF REAR BRAKES. NO ANSWER REQUIRED. *EA *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHILE TURNING INTO A PARKING LOT, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT NOTICED LIGHT SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO CABRERA AUTO (CARR #2KM 82.2 SALIDA EXPRESO HATILLO, PR 2, 006,14, PR, (787) 333-8410), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES AFTER IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING), AND 15V115000 (ELECTRICAL SYSTEM). THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE RAM, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) PERFORMED THE RECALL REPAIRS. THE CONTACT FELT THAT MANUFACTURER CAMPAIGN NUMBER: T-36 AND NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) REGARDING THE ALTERNATOR ASSEMBLY FAILED TO PROVIDE A PERMANENT SOLUTION. THE CONTACT HEARD A TICKING NOISE AND A FIRE OCCURRED WITHIN MONTHS OF THE DEALER'S RECALL REPAIRS. WHILE PULLING INTO A PARKING AREA, THERE WAS A STRONG BURNING ODOR AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT PARKED AND EXITED THE VEHICLE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED FLAMES NEAR THE ALTERNATOR ASSEMBLY. THE FIRE EXTINGUISHED ON ITS OWN. AFTERWARDS, THE VEHICLE WAS UNABLE TO BE LOCKED ELECTRONICALLY, START UP, AND BE DRIVEN. THE VEHICLE WAS TOWED TO HUNTINGTON JEEP CHRYSLER DODGE RAM (1220 E JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 673-0270), BUT THEY DID NOT INSPECT THE VEHICLE TO DETERMINE IF THE FAILURES WERE RELATED TO ANY OF THE RECALL CAMPAIGNS. THE VEHICLE WAS STILL AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE PLASTIC RETAINING BRACKETS IN THE HEADREST'S ACTIVE RESTRAINT SYSTEM FAILED WHILE DRIVING DOWN THE ROAD, CAUSING THE HEADREST TO FLY INTO THE BACK OF MY HEAD. THIS CAUSED SOME TEMPORARY DISORIENTATION AND I THOUGHT SOMEONE HAD REAR-ENDED ME. LUCKILY I DID NOT LOSE CONTROL OF THE VEHICLE AND CONTINUED ON MY WAY.

LEAKING POWER STEERING FLUID, ONCE REPLACED INSTANTLY DRAINED RESULTING IN NEEDING FULL RACK AND PION REPLACEMENT PER DEALER

VEHICLE WILL RANDOMLY NOT START. WHEN ATTEMPTING TO START IT WILL CLICK LIKE IT IS TRYING TO TURN OVER AND DOES THIS MULTIPLE TIMES, BUT WILL NOT START. THIS HAPPENS WITH USING PUSH BUTTON OR KEY TO START. THIS HAS HAPPENED 6 TIMES IN THE PAST MONTH. . ONCE AFTER STARTING THE CAR WITH NO ISSUE AND PULLING OUT OF DRIVEWAY VEHICLE JUST DIED AND WOULD NOT RESTART. SINCE THIS HAS STARTED WHILE VEHICLE IS GOING OVER 40 MPH IT HAS A WHINING SOUND COMING FROM THE FRONT END. VEHICLE WAS BROUGHT IN TO DEALER WHO STATES THAT THE BATTERY, STARTER AND ALTERNATOR APPEAR FINE

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CONTACT POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS NOT HOLDING PRESSURE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I WAS DRIVING MY JEEP GRAND CHEROKEE ON THE STREET, TURNING THE CORNER AT AN INTERSECTION, THE ENGINE LOST ALL POWER, TURNED OFF, AND I LOST CONTROL OF THE POWER STEERING AND VEHICLE IN GENERAL. I ALMOST HIT A PEDESTRIAN THAT WAS WALKING ON THE SIDEWALK. THIS WAS A CITY STREET, THE VEHICLE WAS IN MOTION, AND I WAS TURNING LEFT. I HAVE CALLED THE JEEP DEALERSHIP REPEATEDLY TELLING THEM ABOUT THIS SYMPTOM OF MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE VEHICLE NOT STARTING WHEN TRY TO TURN IT ON, THE ENGINE WILL TURN OVER REPEATEDLY BUT NOT FIRE UP. AFTER SEVERAL ATTEMPTS, IT SOMETIMES WILL START. IT IS AN INTERMITTENT ISSUE. OTHER TIMES I NEED TO CALL A TOW TRUCK. I FEEL THIS IS DIRECTLY RELATED TO RECALL R09, EVEN THOUGH THIS RECALL WAS PERFORMED ON MY VEHICLE, THESE ARE THE SAME SYMPTOMS DESCRIBED, SO I THINK THE PROBLEM IS BACK EVEN AFTER THE RECALL. IT IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY CHRYSLER/JEEP. I HAVE CONTACTED THE DEALERSHIP AT RIVER OAKS JEEP/CHRYSLER ON 4807 KIRBY DRIVE IN HOUSTON TX, 77098, AND PAID FOR A DIAGNOSTIC. THEY INITIALLY WERE NOT ABLE TO IDENTIFY THE PROBLEM. AFTER A COUPLE DAYS THEY SAID THE FUEL PUMP WAS NOT HOLDING PRESSURE AND WOULD COST $2000 TO REPLACE. I CAN NOT AFFORD THAT RIGHT NOW, AND I DECLINED REPAIRS. I CALLED THE HEADQUARTERS FOR CHRYSLER/JEEP DEALERSHIP AND ASKED FOR THEM TO PAY FOR THE REPAIRS AS THIS IS A SAFETY ISSUE AND A MALFUNCTIONING PART RELATED TO A RECALL, AND THEY REFUSED. THIS IS DOCUMENTED UNDER CASE #34923344. I

ENGINE STALLS WITHOUT WARNING WHILE DRIVING. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS ARE PRESENT. CAR REFUSES TO START IMMEDIATELY AFTER, BUT AFTER REPEATED TRIES IT STARTS AGAIN. FUEL PUMP RELAY OF THE TIPM WAS REPLACED 30K MILES AGO BY SAFETY RECALL BUT PROBLEM HAS RESURFACED.

RECENTLY, CAR STARTED GIVING ME A HARD TIME TO START. WHEN IT FINALLY TURNS ON IT WOULD SPUTTER AND TURN OFF AFTER A FEW SECONDS. SOME LIGHTS FLICKER AT TIMES. BATTERY IS FINE. THE IGNITION IS SPARKING BUT DOESN'T TURN THE CAR ON. SOMETIMES CAR TURNS ON WITH NO PROBLEM AND I DRIVE IT FOR HOURS AND SOMETIMES IT DOESN'T START AT ALL OR STARTS AND TURNS OFF RIGHT AWAY OR AFTER 10 SECONDS.

TIPM HAD TO BE REPLACED IN 2013 JEEP GRAND CHEROKEE. CAR WOULD NOT TURN ON. TOOK 2 SEPARATE TIMES TO FIGURE OUT WHAT WAS WRONG.

PASSENGER HEADREST DISENGAGED WHILE BEING DRIVEN ON CITY STREET UNDER NORMAL CONDITIONS.

MOTOR CRANKS AND CRANKS WITHOUT STARTING,,,HEARD THERE WERE RECALL ON FUEL PUMP RELAY.WHY NOT 2013. THIS MAY BE THE FAULT

FRONT WINDSHIELD WIPERS WOULD NOT TURN OFF, ONE SPEED ONLY, REAR WIPER NOT WORKING, BRIGHTS NOT WORKING, HAD TO REPLACE A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM).

I PURCHASED A USED 2013 JEEP 2 YEARS AGO AT NOVAK MOTORS IN FARMINGDALE, NY. THEY TOLD ME I NEEDED TO GO TO A JEEP DEALERSHIP TO GET THE BRAKE RECALL TAKEN CARE OF. I TRIED CALLING THE CLOSEST JEEP DEALERSHIP TO MY WORK LOCATION AT 642 W MAIN STREET, RIVERHEAD, NY AND SPOKE WITH MARTHA? IN THE SERVICE DEPARTMENT TODAY AND SHE SAID IT WOULD BE SEVERAL WEEKS BEFORE THE NEXT AVAILABLE APPOINTMENT. WHEN I ASKED HER IF I HAVE WARRANTY WORK, AN OPEN CAMPAIGN THAT NEEDED TO BE FIXED, WOULD I BE ABLE TO GET IN SOONER? THE WOMAN THEN REPLIED TO ME THAT THEY WERE NO LONGER ACCEPTING ANY NEW CUSTOMERS AT ALL!

PLEASE REFERENCE MY PREVIOUS COMPLAINT 11114071 AND 11114079 FOR EXACT DATES OF FAILURE FOR JULY 2018. THE PRIMARY AND SECONDARY FUEL PUMPS WERE BOTH REPLACED AND THE JEEP WAS RETURNED TO ME ON 8/4/18. I DROVE IT ON 8/5/18 ONCE AND THEN TWICE IN THE MORNING ON 8/6/18. IT SAT IN THE PARKING LOT AT MY WORK FROM 8:30 TO 12:30 PM ON 08/6/18. AT 12:30 PM, THE EXACT SAME SYMPTOMS OF STARTING FAILURE WERE HAPPENING. IT STARTED WITH TURNOVER THEN IMMEDIATELY DIED. THEN TURNED ON AFTER A 2ND ATTEMPT. THEN AT THE RESTAURANT I WENT TO AT APPROXIMATELY 12: 55 PM, THE JEEP COMPLETELY FAILED TO START. I HAVE VIDEO RECORDING OF THE FAILURE AND CAN PRODUCE THAT FOR REFERENCE. THE VEHICLE IS NOT STARTING AND STAYING ON CONSISTENTLY. THE START RESULTS IN IMMEDIATELY DYING AND THEN AFTER A COUPLE ATTEMPTS LIKE THAT, IT EVENTUALLY IT JUST CRANKS AND CRANKS UNTIL YOU SHUT OFF THE VEHICLE. IT'S BEING TOWED A SECOND TIME TO THE DEALER SERVICE DEPARTMENT. ADDITIONALLY, A DOME LIGHT IN THE FRONT OF THE VEHICLE WOULDN'T SHUT OFF SINCE IT WAS RETURNED TO ME ON 8/4/18. IT WAS NEVER A PROBLEM BEFORE 8/4/18. THIS IS A TIPM PROBLEM AND IT NEEDS TO BE RECALLED. THE 3RD PICTURE I'VE UPLOADED IS A SCREEN SHOT FROM THE VIDEO I HAVE OF THE VEHICLE NOT STARTING BUT CRANKING AND CRANKING. THE OTHER TWO ARE CAPTIONED. I HAVE THIS VIDEO AND CAN SEND IT.

PURCHASED THIS VEHICLE USED FOR MY 17 YEAR OLD SON APPROXIMATELY 4 MONTHS AGO. ON 7/20/18 THE VEHICLE DIED AS HE WAS DRIVING DOWN THE ROAD. AFTER TESTING THE BATTERY, WE PAID TO REPLACE IT, BUT THE NEW BATTERY WAS ONLY GETTING ABOUT 11V WITH THE CAR RUNNING. THEREFORE, WE PAID FOR A NEW ALTERNATOR AND HAVE DISCOVERED THE ISSUE STILL CONTINUES. AFTER RESEARCHING, WE DISCOVERED THE RECALL FROM JULY 2017, MANY MONTHS PRIOR TO OUR PURCHASING THE VEHICLE. I HAVE CALLED LANDERS CHRYSLER JEEP DODGE IN BENTON, AR TO SCHEDULE THE SERVICE FOR THE RECALL. THE FIRST APPOINTMENT AVAILABLE IS AUGUST 23RD. THIS IS UNACCEPTABLE. FIRST, WE ARE FORTUNATE THAT OUR SON WASN'T HURT WHEN THE VEHICLE DIED WHILE DRIVING DOWN THE ROAD. SECONDLY, WE HAVE SPENT APPROXIMATELY $650 FOR REPLACEMENT PARTS AND STILL CAN'T DRIVE THE VEHICLE. LASTLY, HAVING TO WAIT ALMOST A MONTH FOR THE DEALERSHIP TO REPAIR THE RECALL ISSUE IS RIDICULOUS. IT IS UNREASONABLE TO THINK SOMEONE CAN DO WITHOUT A VEHICLE FOR A MONTH, ESPECIALLY WHEN THE ISSUE IS NO FAULT OF OURS.

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER WATER SHIELD AMD ALTERNATOR DIODE THERMAL FATIGUE SAFETY RECALLS. *LD THE CONSUMER REQUESTED INFORMATION ON HAVING THE SAFETY RECALL COMPLETED. THE VEHICLE HAD BEEN TRANSPORTED TO GHANA, WHERE IT WILL REMAIN. *JS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 55 TO 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST ONTO THE ROAD SHOULDER. AFTER A FEW MINUTES, THE DRIVER RESTARTED THE ENGINE AND DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER JEEP DODGE (8675 COMMODITY CIRCLE, ORLANDO, FLORIDA 32819, (407)-351-9940) WHERE IT WAS DIAGNOSED THAT THE IGNITION WIN MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE WIN MODULE WAS NOT REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHEN PUTTING IN DRIVE SOMETIMES IT DOES NOT GO PROPERLY. SOUNDS FUNNY LIKE DRAGGING OR IF IN NEUTRAL.MUST STOP AND RESHFIT OUT AND BACK INTO GEAR. THIS IS VERY SCARY . NEED ADVICE. FEELS LIKE LOSS OF POWER WHEN TRYING TO ACCELERATE. WHAT DO I DO? HAPPENED A COUPLE TIMES A IN JUNE 2018.

DURING THE WEEK OF JULY 1ST, 2018 THE VEHICLE DIED WHILE DRIVING AT 30 MPH. DURING THE WEEK OF JULY 8TH IT CRANKED WITHOUT TURNOVER MULTIPLE TIMES IN THE AM, EVENTUALLY STARTING AND ALSO DURING THAT WEEK OF JULY 8TH, 2018, ONCE WHILE DRIVING IT DIED WHILE TRAVELING AT 30 MPH. ON JULY 16TH, 2018 VEHICLE CRANKED WITHOUT TURNOVER MULTIPLE TIMES IN THE AM, EVENTUALLY STARTING. ON JULY 17TH, 2018 IT STARTED IN THE AM BUT IN THE EVENING, CRANKED MULTIPLE TIMES WITH NO TURNOVER AND WOULD NOT START AGAIN. ON JULY 18TH, I WENT BACK TO WHERE THE CAR WAS LEFT THE EVENING BEFORE TO ATTEMPT STARTING AGAIN. IT WAS CRANKING WITHOUT STARTING MULTIPLE TIMES THAT DAY AND NEVER STARTED. HAD TO BE TOWED TO DEALERSHIP FOR SERVICE ON JULY 19TH. SERVICE DEPARTMENT REPLACED THE PRIMARY FUEL PUMP ON JULY 23RD, 2018 AFTER PARTS CAME IN. I PICKED UP THE VEHICLE ON THE EVENING OF JULY 23RD, 2018. APPROXIMATELY 6 HOURS AFTER GETTING THE VEHICLE, IT CRANKED FOR AT LEAST 10 SECONDS, TWICE, THEN STARTED. AND THE FOLLOWING EVENING APPROXIMATELY 5 PM, JULY 24TH, 2018, IT STARTED AND RAN FOR ABOUT 5-10 SECONDS AND DIED. VEHICLE STARTED ON THE NEXT ATTEMPT AND I TOOK IT BACK TO THE DEALERSHIP SERVICE DEPARTMENT AT 5:30 PM ON JULY 24, 2018. THE DEALER CLAIMS IT CRANKED ON JULY 25, 2018 IN THE MORNING AND THEN CONTINUED TO START THROUGHOUT THE DAY. I AM GOING TO GO BACK TO THE DEALERSHIP TO REQUEST THE OTHER FUEL PUMP GET TESTED. I AM VERY AWARE THAT THERE HAVE BEEN MULTIPLE RECALLS ON THIS MODEL'S FUEL PUMP SYST

PER MY PREVIOUS COMPLAINT (NUMBER 11114071) I STATED MY VIN WAS NOT INCLUDED IN CHRYSLER RECALL 15V-115. THAT WAS INCORRECT. MY VIN WAS INCLUDED IN CHRYSLER RECALL 15V-115. AND THE RECALL WAS COMPLETED. MEANING: THE FUEL PUMP WAS ALREADY REPLACED. SO MY PREVIOUS COMPLAINT WITH FUEL PUMP FAILURE AND CRANKING IS A PERSISTENT AND UNACCEPTABLE ISSUE THAT IS DEDUCTIVELY REASONED TO BE DUE TO TIPM FAILURE. THIS FAILURE NEEDS TO BE ADDRESSED BY THE NHTSA.

THE ACTIVE HEADREST RESTRAINT INSIDE THE DRIVER'S SEAT DEPLOYED DUE TO PLASTIC CLIPS INSIDE BREAKING FOR NO REASON. DEPLOYED WHILE DRIVING UNDER NORMAL CONDITIONS, HIT DRIVER IN THE BACK OF THE HEAD, STARTLING DRIVER AND NEARLY CAUSING ACCIDENT. THIS IS A WELL-KNOWN ISSUE, DOCUMENTED BY HUNDREDS OF OTHER OWNERS OF GRAND CHEROKEE, YET CHRYSLER/JEEP HAS DONE NOTHING TO REMEDY THIS OR RECALL THE FAULTY PRODUCT. HAVING THE DEPLOYED HEADREST MAKES IT DIFFICULT TO DRIVE THE VEHICLE, AND THERE IS NO WAY TO "RESET" IT, SINCE THE INTERNAL PLASTIC PIECES ARE BROKEN. THIS IS AN ON-GOING SAFETY ISSUE, AS PART OF THE VEHICLE'S SAFETY SYSTEM NOW DOES NOT FUNCTION. ALSO, I AM WORRIED THAT THE OTHER SEAT'S RESTRAINT WILL DEPLOY AT ANY TIME.

2013 JEEP GRAND CHEROKEE HEMI ENGINE SUFFERED FROM A FAULTY TAPPET ROLLER ON THE MDS LIFTER. PART FAILED AT 89000 MILES CAUSING ENGINE ISSUE AND THE NEED FOR REPLACEMENT. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS ENGINE GOING BACK TO 2011. JEEP DID NOTHING TO RECTIFY THIS PROBLEM.

THE VEHICLE CONTINUES TO DIE WITHIN SECONDS WHEN THE START ENGINE BUTTON IS INITIALLY PUSHED. FREQUENTLY HAVE TO TO PUSH ENGINE START BUTTON AGAIN W/O PRESSING BRAKE TO TURN POWER COMPLETELY OFF, THEN PUSH ENGINE START BUTTON AGAIN W/BRAKE TO OBTAIN FULL POWER OF VEHICLE. THIS PROBLEM HAS BEEN REPORTED TO JEEP ON SEVERAL OCCASIONS AND HAS OCCURRED FOR A COUPLE OF YEARS. I HAVE COMPLETED ALL RECALLS ON FILE HOPING THIS PROBLEM WOULD BE ADDRESSED. HOWEVER, IT APPEARS TO BE WORSENING THIS SUMMER, WHERE ALMOST DAILY I HAVE TO ATTEMPT TO RESTART MY CAR TO GAIN FULL POWER.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING IN A PARKING LOT, FOUR OF THE FIVE LUG NUTS DETACHED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED NOT TO MOVE THE VEHICLE UNTIL IT WAS INSPECTED BY AN INVESTIGATOR. THE CONTACT WAS ADVISED BY THE MANUFACTURER TO HAVE THE VEHICLE TOWED TO A CHRYSLER DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS TOWED TO GRIFFIN'S HUB CHRYSLER JEEP DODGE RAM (5700 S 27TH ST, MILWAUKEE, WI 53221, (414) 325-3333) WHERE IT WAS DIAGNOSED THAT THE EXTERNAL FUEL PUMP RELAY NEEDED REPLACEMENT. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND THE WARRANTY FAILED TO COVER THE REPLACEMENT EXTERNAL RELAY, WHICH WAS FAILING. THE MANUFACTURER WAS CONTACTED AND THEY VERIFIED THE RECALL PARTS WERE COVERED BY WARRANTY FOR TEN YEARS, BUT REFUSED TO COVER THE FUEL PUMP RELAY BECAUSE IT WAS EXTERNAL. THE CONTACT WAS AWAITING FURTHER INFORMATION FROM THE MANUFACTURER REGARDING THE WARRANTY COVERAGE AND ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.

DRIVING DOWN THE ROAD WITH NO OTHER ISSUES WHEN PASSENGER'S FRONT HEADREST RESTRAINT SYSTEM DEPLOYED ON PASSENGERS HEAD. CAR HAS ONLY 24000 MILES ON IT, ALWAYS GARAGED, NEVER IN A COLLISION. RESTRAINT SYSTEM DEPLOYED FOR ABSOLUTELY NO REASON ON THE PASSENGER IN THE SEAT. JEEP TAKING NO RESPONSIBILITY FOR THE ISSUE. VEHICLE WAS IN MOTION AT ABOUT 35 MPH ON A CITY STREET, JUST DRIVING DOWN THE ROAD, GOOD ROADWAY CONDITION DURING SUNNY WEATHER. TIME/DATE OF INCIDENT WAS 6-10-18 AT 930 AM.*DT*JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (ST. CLAIR CHRYSLER JEEP DODGE RAM, 12550 S CARNEY DR., ST. CLAIR, MI 48079, (810) 329-2100) WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED OR UPDATED. THE CONTACT STATED THAT THE KEY FOB WAS UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,500. THE VIN WAS NOT AVAILABLE. *TT *TR

NHTSA RECALL NUMBER: 15V-879 RECALL DATE: JANUARY 12, 2016 MANUFACTURER RECALL NUMBER: R71 DROPPED MY VEHICLE OFF TO THE MANUFACTURE DEALER IN COLUMBIA, SC A FEW MONTHS AGO TO DO THE THREE RECALLS ON THE VEHICLE. THEY INFORMED ME THEY DID NOT HAVE THE PARTS TO DO THE LAST RECALL FOR THE SUN VISOR. IT HAS BEEN 3 MONTHS SINCE THEY DID THE RECALLS AND ORDER PARTS FROM THE SUPPLIER FOR THE LAST RECALL AND STILL NOTHING HAS BEEN DONE FOR THAT RECALL. THE DEALER SAID THE PARTS ARE ON BACK-ORDER FROM THE SUPPLIER AND NO UPDATE FOR RESTOCK FROM SUPPLIER. THE RECALL STATES THAT THE VEHICLE COULD HAVE AN ELECTRICAL FIRE FROM THE RECALL AND THIS WORRIES MYSELF AND MY WIFE. I JUST FEEL THAT IT IS A LITTLE RIDICULOUS THAT IT IS TAKING THIS LONG FOR PARTS.

I HAVE CALLED JEEP DEALERSHIP 3 TIMES TO GET THESE TWO SAFETY RECALLS FIXED. EACH TIME THEY SAY ONE OF THE RECALL PARTS IS NOT AVAILABLE AND WAIT UNTIL WE CAN DO BOTH AT SAME TIME

WHEN DRIVING AT NIGHT THE HEADLIGHTS DO NOT SHINE DOWN THE ROAD FAR ENOUGH TO SEE AT A SAFE DISTANCE AND USING THE BRIGHT LIGHTS IS NOT ALWAYS PRACTICAL. THIS IS A SAFETY ISSUE. I HAVE SPOKEN WITH OTHER JEEP OWNERS WHO EXPERIENCED THE SAME ISSUE.

DRIVE SHAFT FAILURE AT 80,000 MI. MIDDLE SUPPORT BEARING FAILED. THIS IS A 2013 HOW MANY HAVE ALL READY FAILED AND THEY ARE SITTING ON THIS INFO BECAUSE THE PART ALONE IS $ 875.00 + LABOR. I HAVE HAD CARS WITH OVER 150,000 AND NEVER HAD THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE UNTIL IT WAS SERVIVCED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). SHORTLY AFTER THE DEALER (HOMER SKELTON CHRYSLER DODGE JEEP RAM, 7661 US-51, MILLINGTON, TN 38053, (901) 872-0195) SERVICED THE RECALL, THE VEHICLE WAS TAKEN BACK TO THE DEALER BECAUSE OF ELECTRICAL SHORTING. THE DEALER INITIALLY DIAGNOSED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM RECALL REPAIR. THE DEALER LATER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL AND THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER SOLDERED THE WIRES, BUT IT FAILED TO PROVIDE A PERMANENT REMEDY. THE DEALER STATED THAT THE WIRES HAD FRAYED AND THE TIPM MAY NEED TO BE REPLACED. THE CONTACT FELT THAT THE REMEDY FROM THE RECALL CAUSED THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND RECOMMENDED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). WHILE DRIVING APPROXIMATELY 15 MPH, THE ALTERNATOR INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER AND SHUT DOWN. THE VEHICLE WAS TOWED TO MALL OF GEORGIA CHRYSLER, DODGE, JEEP (4345 BUFORD DR, BUFORD, GA 30518, 770-945-0839) WHERE THE DEALER PROVIDED OPTIONS TO REPAIR THE FAILURE WITH AN AFTERMARKET PART OR WAIT FOR TWO WEEKS FOR FULL RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. PARTS DISTRIBUTION DISCONNECT.

INTERMITTENTLY, VEHICLE WILL TAKE A LONG TIME TO START USING THE PUSH-TO-START BUTTON. SOMETIMES THE ENGINE WILL STALL SECONDS AFTER THE LONG START HAPPENS, AFTER ENOUGH TIME TO GO INTO DRIVE/REVERSE FROM BEING STATIONARY. THIS HAS BEEN DANGEROUS AS THE VEHICLE IS MOVING (PULLING INTO TRAFFIC FROM PARKING SPOT, CITY STREET) WHEN THE ENGINE STALLS. AT THAT TIME THE ONLY WAY TO RESTART IS TO RE-CYCLE THE PUSH-TO-START BUTTON THROUGH THE OFF/ACCESSORY/ON. TYPICALLY AFTER THE STALL THE VEHICLE WILL START RIGHT UP. VEHICLE HAS HAD THE TIPM RECALL (#15V-115) PERFORMED.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO WORK. THE CONTACT DID NOT CALL THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,500.

THE GAS PUMP IS A DAMAGE TO FACTORY DEFAULT. PLEASE CALL ME TO EXPLAIN THE SITUACITON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE LEAVING THE DRIVEWAY, THE VEHICLE HESITATED AS THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE APPROXIMATELY HALF A MILE FROM HER RESIDENCE BEFORE THE VEHICLE STALLED AGAIN. THE CONTACT HAD THE VEHICLE TOWED TO A TOW LOT AND CALLED JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM AT (909) 667-2586 (620 AUTO CENTER DR., CLAREMONT, CA 91711). THE CONTACT WAS INFORMED THAT AN APPOINTMENT COULD NOT BE SCHEDULED FOR AT LEAST ANOTHER MONTH FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO METALLIC NOISE IN REAR OF VEHICLE AND TWO BROKEN SHOCKS/STRUTS. *LD THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THE STEERING WHEEL VIBRATED. THERE WAS A METAL TO METAL NOISE COMING FROM THE BACK OF THE VEHICLE AND A SLIP IN THE TRANSMISSION. THE VIBRATIONS WERE REPAIRED. THE BACK 2 TIRES WERE WARN. THE DEALER STATED THEY PASSED INSPECTION. *JS

AFTER SHUTTING OFF AND EXITING THE VEHICLE I NOTICED THE DRIVER'S SIDE SEAT HEAD REST LOOKED CROOKED. I GOT IN THE BACK SEAT TO TAKE A CLOSER LOOK AND THE HEAD REST SUDDENLY DEPLOYED WITHOUT ME TOUCHING IT. THE VEHICLE WAS TURNED OFF AND PARKED.

AFTER RECENTLY PURCHASING MY JEEP GRAND CHEROKEE 2013, I NOTICED ISSUES I DIDN'T HAVE IN REGARDS TO THE POWER TRAIN AND HOW IT ACTED COMPARED TO MY PREVIOUS JEEP GRAND CHEROKEE 2002. I FREQUENTLY HAVE INSTANCES AT SLOW, MEDIUM AND INTERSTATE SPEEDS WHERE THE RPMS JUMP FROM THE STEADY 2,000 UP TO LIKE 3,000 BRIEFLY, BEFORE QUICKLY DROPPING BACK DOWN. THIS RESULTS IN AND UNEXPECTED AND SUNDOWN JOLT/JERK. EVEN MORE SO, I'VE BEEN SEEING MORE SERIOUS AND RELATED ISSUES WHERE IT RUNS AT 3,500/4,000 RPMS WHILE NOT ACCELERATING. SEEMS SLOW AND SLUGGISH. ONLY A STOP AND RESTARTING OF THE VEHICLE WILL FIX THIS ISSUE. FINALLY, THIS LEADS TO THE MAJOR ISSUE, STILL RELATED TO THE SAME TREND OF PROBLEMS. I WILL HAVE TIMES WHEN I'M ACCELERATING OR JUST CRUISING AND I LOSE CONTROL OF THE VEHICLE. THE RPMS WILL SPIKE DRASTICALLY AND UNEXPECTEDLY FROM AROUND 2,000 AVERAGE TO 6K-7K RPMS. I LOSE ALL ACCELERATION CONTROL WHEN THIS HAPPENS. THE FEW TIMES THIS HAS HAPPENED THE ENGINE LIGHT WILL TURN ON. NATURALLY LETTING OFF THE ACCELERATOR BRINGS IT BACK DOWN SLOWLY, BUT IN THESE INSTANCES I'M ON THE ROAD AND MOVING WITH TRAFFIC. I LOSE ALL ACCELERATOR CONTROL AND CANNOT ACCELERATE WITH ANY EFFECT. THE ENGINE REVS SHARPLY AND LOUDLY WITH NO ACCELERATING MOVEMENT OR RESPONSE. ONLY OPTION IS TO BREAK.. THANKSFULLY THOSE WORK.. AND COME TO A STOP WHERE SHUTTING THE CAR ON AND OFF SEEMS TO BE THE ONLY TEMPORARY FIX. UPON TURNING IT BACK ON, THE ENGINE LIGHT WILL REMAIN AND TYPICALLY DOES FOR A DAY OR

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE PARTS. *LD THE CONSUMER STATED THE CAPS ON THE VEHICLE'S LUG NUTS WERE "BALLOONING" MAKING IT IMPOSSIBLE TO REMOVE WITH A SOCKET. THEY HAD TO BE POUNDED OFF WHICH MADE THEM USELESS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR 20 NEW LUG NUTS. *JS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE DEALER (WESTBURY JEEP CHRYSLER DODGE RAM, 100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) STATED THAT THE PART WAS NOT AVAILABLE AND WAS ON A NATIONAL BACKORDER. THE DEALER DID NOT PROVIDE A LOANER VEHICLE; THEREFORE, THE CONTACT HAD NO VEHICLE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS AT THE DEALER TO BE SERVICED FOR THE RECALLS AND THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. PARTS DISTRIBUTION DISCONNECT.