WHEN I DRIVE MY CAR AND I START TO BRAKE AT IN THE SPEED RANGE OF 20MPH TO 65MPH, MY BRAKE PEDAL STARTS TO VIBRATE AND MY STEERING WHEEL STARTS TO SHAKE UNCONTROLLABLY, I HAVE TO START PUMPING THE BRAKES FOR THE STEERING WHEEL TO BECOME NEARLY MODERATELY CONTROLLABLE. I HAVE BEEN READING ONLINE THAT MANY PEOPLE WITH THE SAME YEAR JEEP GRAND CHEROKEE HAVE BEEN HAVING THE SAME PROBLEM. EVEN WITH EARLIER MODELS. WHY HASN'T THERE BEEN A RECALL ON THIS YET, THERE IS SOMETHING OBVIOUSLY WRONG WITH THE BRAKE OR STEERING SYSTEM.
2004 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SOMEONE ALERTED HER THAT NONE OF HER BRAKE LIGHTS WORKED WHEN SHE DEPRESSED THE BRAKE PEDAL EXCEPT THE TAIL LIGHT AT THE TOP OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT A CIRCUIT BOARD COULD HAVE BEEN THE CAUSE OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 149,000.
2004 JEEP GRAND CHEROKEE LAREDO: THE BRAKE LIGHT BULB HOUSING HAS MELTED DUE TO OVERHEATING CAUSING THE BRAKE LIGHTS TO NOT WORK WHEN DEPRESSING THE BRAKE PEDAL. *TR
I OWN A 2004 JEEP GRAND CHEROKEE WITH A DRIVER'S SIDE POWER SEAT. IT HAS APPROXIMATELY 105,000 MILES ON IT. THE FRONT RIGHT SEAT BRACKET BROKE ON 10/20/2010 CAUSING THE SEAT TO ROCK WHILE DRIVING, ACCELERATING OR BRAKING. THE LEFT SIDE BRACKET IS NOW ALSO CRACKED BUT NOT BROKEN ALL THE WAY ACROSS YET. THIS IS A VERY DANGEROUS SITUATION AS IT MAY BOTH LEAD TO AN ACCIDENT AND CAUSE ADDITIONAL INJURIES TO THE DRIVER. I AM NOW TRYING TO FIND USED PARTS FOR THE REPLACEMENT AND HAVE LEARNED FROM ONE LOCAL USED AUTO PARTS DEALER (631-654-5172) THAT HE DIDN'T HAVE ANY BECAUSE THIS WAS A :"HOT" ITEM. MY RESEARCH ON THE INTERNET HAS ALSO FOUND IT TO BE A VERY COMMON PROBLEM WITH GRAND CHEROKEES. THE SEATS ARE BREAKING WITH NORMAL USE. I HAVE DECIDED TO COMPLAIN TO THE NHTSA AND MY US SENATOR IN THE INTEREST OF PROTECTING OTHERS FROM A SERIOUS SAFETY PROBLEM INVOLVING A LARGE NUMBER OF VEHICLES. THIS SITE CURRENTLY SHOWS 1898 VOTES OF 'YES' IN REGARD TO HAVING A CRACKED SEAT: HTTP://WWW-ODI.NHTSA.DOT.GOV/IVOQ/INDEX.CFM I AWAIT YOUR REPLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FRONT DRIVER SIDE SEAT STARTED TO WOBBLE AND THEN ENDED UP SNAPPING. METAL BROKE IN THE FRONT LEFT OF THE SEAT RIGHT BY WHERE THE METAL PIECE IS THAT LIFTS THE SEAT. I DRIVE WITH MY SEAT ALL THE WAY DOWN AND IS NEVER RAISED. THE SEAT MOVES EVERY BEND AND ANYTIME I ACCELERATE OR BRAKE. *TR
2004 JEEP GRAND CHEROKEE LIMITED - PASSENGER SIDE FRONT POWER WINDOW STOPPED WORKING. ALSO BLOWER ON HEATING/AC UNIT WORKS INTERMITTENTLY. *TR
DRIVER SEAT PIVOT WHICH CONNECTS THE SEAT TRACK TO THE UPPER SEAT FRAME BREAKS / CRACKS UNDER NORMAL DRIVE CONDITIONS. I HAD TO REPLACE MY SEAT TRACK 3 TIMES WITH THE FIRST CRACK BEING WELDED AND CRACKING AGAIN. THE VEHICLE HAS 159,000 MILES AND I AM THE ORIGINAL OWNER. *TR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, HE HEARD A LOUD POPPING NOISE AND COULD FEEL THE SEAT MOVING. THE DEALER LOOKED AT THE VEHICLE AND STATED THAT THE MOUNTING BRACKET FOR THE SEAT WAS BROKEN. THE DEALER STATED THIS HAD BEEN A PROBLEM IN THE PAST. THE CURRENT AND FAILURE MILEAGES WERE 182000.
WHILE DRIVING WINDSHIELD BEGAN LEAKING AT THE TOP. TOOK THE VEHICLE TO GLASS REPAIR COMPANY. ENTIRE WINDSHIELD WAS LOOSE AND COULD HAVE FALLEN OFF AT ANY TIME. REMOVED THE WINDSHIELD, CLEANED THE AFFECTED AREA AND REPLACED THE WINDSHIELD. *TR
2004 JEEP GRAND CHEROKEE SE 4.0L ALL GAUGES BOUNCE AND STOP WORKING AND THE TRUCK START SLOWING DOWN AT 60MPH HAD TO PULL OVER TO THE LEFT SHOULDER. THEN THE TRUCK WOULD NOT RESTART FOR 15MIN JUST AS A TOLL TRUCK WAS PULLING UP. CALLED THE DEALER AND THEY SAY IF THE TRUCK IS RUNNING NOW THERE IS NOTHING WE CAN DO UNLESS IT IS NOT RUNNING. NOW THE WINDOW AND DOOR LOCKS DOES NOT WORK. THE INTERIOR LIGHTS STAY ON. AFTER READING SOME OTHER POST ON THE WEB THIS IS A KNOWN ISSUE. IT SEEM LIKE THERE A PROBLEM WITH THE WIRING IN THE DRIVER SIDE DOOR HARNESS WHERE ONE OF THE WIRES BREAK AWAY FROM THE HARNESS. AFTER READING THE BELOW POST JEEP HAS DONE NOTHING TO FIX THE PROBLEM. THIS IS A KNOW PROBLEM FOR MANY YEARS. JUST READ THE BELOW POST. HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/JEEP-GRAND_CHEROKEE/04_JEEP_GRAND_CHEROKEE_ELECTRICAL_PROBLEM. *TR
INTERIOR LIGHTS STOPPED WORKING ON 2004 JEEP GRAND CHEROKEE LAREDO. RIVER OAKS JEEP REPLACED RIGHT FRONT DOOR HARNESS JUNE 13, 2006. SAME PROBLEM AGAIN AND WIRE IN FRONT DOOR POST HARNESS REPAIRED BY CHUCK NASH JEEP IN SAN MARCOS JANUARY 13, 2009. SAME PROBLEM AGAIN AND REPAIRED BY BLUEBONNET JEEP IN NEW BRAUNFELS AUGUST 20, 2010. THE WIRES IN THE HARNESS ARE TOO SHORT AND BREAK WITH THE ACTION OF THE DOOR. WAS TOLD BY BLUEBONNET THIS IS A COMMON FAILURE WITH THIS VEHICLE BUT CHRYSLER JEEP REFUSES TO RECALL THESE VEHICLES. THIS IS A SERIOUS FIRE HAZARD. I SPOKE WITH A CHRYSLER CUSTOMER SERVICE REPRESENTATIVE ABOUT THIS AND ANOTHER PROBLEM BUT SHE SEEMED UNCONCERNED. INTERNET RESEARCH SHOWED MANY COMPLAINTS ABOUT THIS PROBLEM. *TR
2004 JEEP [GRAND] CHEROKEE LAREDO GAS TANK IS A SAFETY HAZARD. IT IS VISIBLE FROM THE REAR AND EASILY ERUPTED BY A REAR-END CRASH. THIS WOULD CAUSE AN EXPLOSION. *TR
LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE ACCELERATOR PROBLEM WITH HIS 2004 JEEP GRAND CHEROKEE (DOT/I #2010-2143) RESPOND TO MASSAPEQUA PARK, NY OFFICE *TGW THE CONSUMER STATED WHILE DRIVING, THE ACCELERATOR BECAME STUCK. THE VEHICLE CONTINUED AT FULL THROTTLE UP TO 90 MPH UNTIL HE TURNED THE ENGINE OFF AND COASTED TO THE SIDE OF THE ROAD. THE CONSUMER TOOK THE VEHICLE TO HIS MECHANIC WHO STATED THE THROTTLE HOUSING WAS WARPED; MOST LIKELY DUE TO HEAT AND IT WOULD HAVE TO BE REPLACED. *JB
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE COMPANY WHICH MANUFACTURERS THE NECESSARY PARTS WAS OUT OF BUSINESS. HE WAS INFORMED TO CALL THEM BACK AT A LATER DATE. THE CONTACT HAS SINCE CALLED THE AUTHORIZED DEALER BACK 3 TIMES AND HE WAS AGAIN INFORMED TO CALL BACK AT A LATER DATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE. UPDATED 01/03/11 *BF THE CONSUMER IS STILL WAITING FOR THE PARTS TO COME IN TO FIX THE PASSENGER HEATER SEAT. UPDATED 01/07/11
THE SEAT FRAME ON MY 2004 JEEP GRAND CHEROKEE HAS BROKEN FOR THE SECOND TIME. THE SEAT FRAME IS NOT STRONG ENOUGH FOR A NORMAL WEIGHT ADULT MALE. *TR
THE WINDOW REGULATOR KEEPS FAILING IN THE REAR PASSENGER WINDOW. IT CAN BE ROLLED DOWN BUT WON'T GO BACK UP. THE MOST RECENT TIME, A 6 YEAR OLD WAS IN THE REAR PASSENGER SEAT AND PUSHED THE WINDOW BUTTON WE HEARD A LOUD POP AND THE WINDOW DROPPED IN THE DOOR. IT WILL NOT COME BACK UP. TO REPLACE THIS PART IS $400+ AND THE MECHANIC SAID THAT HE SEES THIS PROBLEM ALL THE TIME IN '00-'05 JEEP GRAND CHEROKEES. *TR
THE HVAC SYSTEM OF THE 2004 JEEP GRAND CHEROKEE (DUAL CLIMATE ZONE) FAILS AFTER A SHORT PERIOD OF TIME PROMPTING EXPENSIVE REPAIRS. THE HVAC SYSTEM WILL BLOW AMBIENT OUTSIDE AIR ON ONE HALF OF THE CAR. IF IT'S HOT OUTSIDE, HOT AIR, NOT AC, WILL BLOW ON THE PASSENGER SIDE. COLD AIR IN THE WINTER. *TR
1. THERE WAS A CREAKING SOUND COMING FROM UNDER THE DASHBOARD FROM THE AC OF MY 04 GRAND CHEROKEE LIMITED AFTER TURNING THE ENGINE OFF. 2. IT STARTED OCCURRING RIGHT AROUND THE 50K MILES. 3. I WAS GIVEN AN ESTIMATE, THE MOST EXPENSIVE BEING $1500 TO REPLACE THE BLEND DOORS WHICH INCLUDED REMOVING THE DASHBOARD TO REPAIR THEM. *TR
OUR 2004 JEEP GRAND CHEROKEE WAS REAR ENDED AT A STOP LIGHT AND 2 OF THE 3 VECHICLES BURST INTO FLAMES AND BURNED COMPLETELY. UPDATED 12/20/10 *BF UPDATED 12/27/10 *TR UPDATED 04/03/13*LJ
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT ACCELERATED FROM A COMPLETE STOP DRIVING 2 MPH WHEN THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, HE WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR TIMES AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED THAT THE CRANKSHAFT SENSOR WOULD NEED REPLACING. THE FAILURE AND CURRENT MILEAGE WAS 80,300. UPDATED 11/08/10 * BF THE CONSUMER STATED THERE WERE THREE OTHER OCCURRENCES AND THE HIGHEST SPEED WAS AT 40 MPH. UPDATED 11/10/10*JB
ON MY 2004 JEEP GRAND CHEROKEE LAREDO THE RIGHT FRONT BRACKET ON THE DRIVER SEAT THAT HOLDS THE SEAT TO THE FLOOR BROKE CAUSING THE SEAT TO BECOME UNSTABLE. I HAVEN'T TAKEN THE JEEP TO A DEALER AT THIS TIME. *TR
2004 JEEP CHEROKEE, TWICE NOW THE FUSE TO THE FUEL INJECTOR HAS BLOWN WITHIN A MONTH RENDERING THE CAR UNDRIVABLE. GOING DOWN THE ROAD THE CAR CUTS OFF, YOU CANNOT STEER IT, AND THE BRAKES SEEM NOT TO WORK WELL AT ALL, YOU PRACTICALLY HAVE TO STAND ON THEM. THIS NEARLY GOT ME HIT TODAY GOING THROUGH A RED LIGHT. THE FIRST TIME IT HAPPENED, I WAS GOING DOWN A HILL AND BARELY GOT THE CAR STOPPED BEFORE HITTING A TREE. I HAD IT TOWED TO A MECHANIC, HE CHANGED THE FUSE AND THOUGHT THAT IT WAS OK, UNTIL TODAY. TWO YEARS AGO, THE WIRING TO THE WINDOWS AND DOOR LOCKS QUIT WORKING AND HAD TO PAY TO HAVE THAT REPLACED, THERE IS DEFINITELY SOMETHING NOT RIGHT WITH THESE VEHICLES. YEARS AGO, I HAD AN ACCELERATION PROBLEM, GOT STUCK, FINALLY GOT CONTROL OF IT, AND THE CHECK ENGINE LIGHT STAYED ON, TOOK IT TO THE DEALERSHIP, THEY SAID THEY COULDN'T FIND ANYTHING WRONG, NEVER COULD TELL ME WHY THE CHECK ENGINE LIGHT HAD COME ON AFTER THIS OCCURRING. *TR
2004 JEEP GRAND CHEROKEE/4D 4X2. VEHICLE HAS PULLED TO THE RIGHT SINCE PURCHASE. HAVE HAD ALIGNMENTS,TOE SETTING TO MANUF. SPECS. BOTH OUTER TIE ROD ENDS BUSTED, HAD REPLACED, AND ALIGNMENT. THIS VEHICLE IS UNSAFE TO DRIVE AND THE 6/60 MAXIMUM CARE PLAN HAS ENDED. THE VEHICLE HAS 40,586 MILES ON IT. I WROTE AND ASKED DAIMLERCHYRYSLER TO FIX IT. THEY NEVER DID RESPOND. I DO NOT KNOW IF IT IS A STEERING DRIFT PROBLEM, ALL I KNOW IS THAT NO ONE HAS BEEN ABLE TO FIX THIS UNSAFE PULLING TO THE RIGHT. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE BRACKETS FOR THE FRONT DRIVER SEAT TRACK FRACTURED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
2004 JEEP GRAND CHEROKEE, DRIVERS SEAT BROKE A WELD. I WAS DRIVING ABOUT A YEAR AGO AND THE WELD JUST BROKE. I HAVEN'T HAD A CHANCE TO GET IT FIXED BECAUSE I CAN'T FIND A USED REPLACEMENT AND DEALERSHIP WANTS OVER $800 TO FIX. I HAVE CHECKED ONLINE AND HAVE FOUND ALMOST 2000 PEOPLE WITH SIMILAR PROBLEMS ALL STATING THE SAME THING, JEEP DOESN'T HAVE A RECALL FOR THIS AND THEY CAN'T FIND A REPLACEMENT SEAT USED OR NEW FOR THAT MATTER AND JEEP DEALER WANTS OVER $500 TO FIX THE PROBLEM. I HAVE ALSO READ THAT THE PEOPLE THAT HAVE HAD THE SEAT FIXED OR REPLACED THE ISSUE JUST HAPPENS AGAIN. I FEEL THIS IS A SAFETY ISSUE AS IT BROKE WHILE I WAS DRIVING THE VEHICLE WHICH THANK GOD DID NOT CAUSE A ACCIDENT TO HAPPEN ONLY BECAUSE I WAS NOT ON A BUSY ROAD AND WAS ABLE TO RECOVER FROM THE INITIAL SHOCK OF THE SEAT BREAKING. I CHECKED UNDER THE SEAT WAS ABLE TO SEE THE METAL BROKE RIGHT AT THE WELD. *TR
FRONT DRIVERS SIDE SEAT BROKE OF RAIL AND FRAME. *TR
MY JEEP WAS PARKED FACING DOWN A HILL IN A PARKING LOT. I WENT TO GET INTO IT, STARTED IT AND THEN EXITED THE VEHICLE AS IT WAS HOT AND I WAS LETTING THE AC GET GOING. AS I EXITED THE VEHICLE IT STARTED TO ROLL DOWN THE HILL AND PROCEEDED TO HIT 2 PARKED CARS , JUMP A CURB THROWING MY SISTER IN LAW OUT AS SHE WAS NOT ALL THE WAY IN THEN CONTINUED DOWN THE HILL UNTIL IT HIT A TREE AND STOPPED. I NEVER TOOK IT OUT OF PARK AND WHEN WE GOT TO IT THE GEAR SHIFT WAS IN NEUTRAL. MY SISTER SUFFERED A BROKEN CLAVICLE, TORN LIGAMENTS IN HER KNEE, SEVERELY BRUISED RIBS AND PELVIS AND MY JEEP IS TOTALED. APPARENTLY THIS IS NOT A NEW PROBLEM AS I HAVE BEEN DOING MY RESEARCH. WHEN WILL THIS BE STOPPED AND HOW MANY MORE PEOPLE HAVE TO DIE OR BE INJURED? *TR
MY 2004 JEEP GRAND CHEROKEE LAREDO SHIFTED BY ITSELF OUT OF PARK AFTER ENGINE WAS STARTED, HIT 2 PARKED CARS, JUMPED A CURB AND THREW MY SISTER OUT OF CAR AND STOPPED WHEN IT HIT A LARGE TREE. *TR
VISIBILITY IS IMPAIRED ON MY 2004 JEEP CHEROKEE LIMITED. *TR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. BOTH OF THE FRONT DOORS WOULD NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO ENTER THE VEHICLE FROM THE REAR IN ORDER TO OPEN THE FRONT DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT INTERMITTENTLY NONE OF THE DOORS WOULD OPEN FROM OUTSIDE OF THE VEHICLE WHICH FORCED HER TO ENTER THE VEHICLE FROM THE TRUNK. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 55,936.
WHILE PARALLEL PARKING, WITH MY RIGHT FOOT ON THE BRAKE PEDAL, I SHIFTED THE AUTOMATIC TRANSMISSION OUT OF REVERSE. IMMEDIATELY THE ENGINE RAPIDLY REVVED UP AND LURCHED FORWARD. I PRESSED MORE FIRMLY ON THE BRAKE, CAUSING THE CAR (A 2004 JEEP GRAND CHEROKEE) AND MOTOR TO PAUSE, THEN THE MOTOR RAPIDLY REVVED UP AGAIN, OVERCOMING BRAKING. HORRIFIED, AND UNABLE TO STOP THE CAR, I WATCHED AS THE CAR RACED INTO THE VEHICLE AHEAD OF ME. IMMEDIATELY AFTER THE IMPACT, THE ENGINE RETURNED TO NORMAL IDLE. I THEN CHECKED THE CAR: CRUISE CONTROL WAS OFF, MY HANDS WERE STILL GRIPPING THE STEERING WHEEL IN ORDER TO PROVIDE ADDITIONAL LEVERAGE FOR MY FOOT ON THE BRAKE PEDAL, MY RIGHT FOOT WAS STILL FIRMLY IN THE MIDDLE OF THE BRAKE PEDAL AND NOT NEAR THE ACCELERATOR PEDAL, AND THE GEAR SHIFT LEVER WAS IN NEUTRAL. THE VEHICLE AHEAD OF ME SUSTAINED DAMAGE TO ITS BUMPER AND TAILGATE. THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE, THE FIRST TWO OF WHICH WERE REPORTED TO YOU EARLIER. IN ALL THREE EARLIER CASES, I WAS ABLE TO BARELY AVOID AN ACCIDENT, BUT NOT THIS TIME. AS NOTED EARLIER, THE JEEP MECHANIC WAS NOT ABLE TO FIND ANY CAUSATIVE PROBLEM. *TR
2004 JEEP GRAND CHEROKEE E FRONT DRIVER'S SEAT BROKEN CHANGED IT ONCE WITH THE DEALERSHIP BUT IT BROKE AGAIN FROM READING ONLINE COMMENTS FROM OTHER JEEP OWNERS THIS IS AN ON GOING PROBLEM WITH THE FRAME OR SEAT BRACKET SINCE I CHANGED THE FRAME IT BROKE WITHIN 6 MONTHS OF REPAIRING IT AVERAGE COST FOR NEW SEAT FRAME IS ABOUT 600 DOLLARS AT DEALERSHIP AND IT'S NOT FAIR TO HAVE JEEP OWNERS PAY OVER AND OVER AGAIN TO FIX A PROBLEM WITH THEIR JEEP WHEN IT'S JEEPS FAULT. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND APPLIED CONSTANT, STEADY PRESSURE TO THE ACCELERATOR UNTIL THE PEDAL RELEASED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DIAGNOSED THE ACCELERATOR THROTTLE PLATE HOUSE AS FAULTY. THE DEALER WAS CONTACTED TO OBTAIN THE PART HOWEVER, THE PART WAS ON BACKORDER UNTIL FURTHER NOTICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 119,000.
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHANGE THE OIL, THE OIL FILL CAP BROKE IN HALF RESULTING IN HALF OF THE FILL CAP BECOMING STUCK DOWN IN THE OIL VALVE. THE CONTACT STATED THAT HE NO LONGER PUT OIL IN THE VEHICLE DUE TO THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,085.
FRONT SEAT SUPPORT BREAKS. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE OIL PAN HAD BEGUN TO EXHIBIT RUST. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WERE NO LONGER MANUFACTURING THE PART NEEDED FOR HER VEHICLE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 104,000.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC AND DISCOVERED THAT THE CRANKSHAFT POSITION SENSOR HAD FAILED DUE TO EXCESSIVE MOISTURE. THE CONTACT WAS ABLE TO LOCATE NHTSA RECALL CAMPAIGN ID NUMBER 04V112000 (ELECTRICAL SYSTEM: STARTER ASSEMBLY) AND INQUIRED WITH THE MANUFACTURER WHO ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS LEFT IN POSSESSION OF THE DEALER WHO WAS REPLACING THE CRANKSHAFT POSITION SENSOR AT THE OWNER'S EXPENSE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 123,000.
THE DRIVERS SEAT BACK WILL NOT STAY IN AN UPRIGHT POSITION, IT GRADUALLY RECLINES, EVEN WHILE THE VEHICLE IS PARKED. *TR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN GETTING INTO THE DRIVER SEAT, HE HEARD THE METAL BRACKET UNDER THE SEAT SNAP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,900. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000.
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
DRIVERS SEAT ROCKS BROKEN BRACKETS THAT HOLD THE SEAT TO THE CAR. I HAVE SEEN THOUSANDS OF FAILURES OF THESE BRACKETS REPORTED ON LINE. THE FIX IS A NEW $1000 SEAT WHICH OFTEN GETS OVERLOOKED AND PEOPLE ARE WELDING (THAT'S WHAT WE PLAN TO DO) A BRACKET WHICH MAY CREATE ADDITIONAL SAFETY ISSUES. *TR
2004 JEEP CHEROKEE BLEND DOORS. I HAVE TO USE A TOWEL WHILE DRIVING TO WIPE THE INTERIOR WINDSHIELD SINCE MY DEFROSTER HAS GONE BAD. WHY DOES CHRYSLER NOT COVER THIS AS I CONSIDER THAT TO BE A MAJOR SAFETY ISSUE. *TR
THE ELECTRICAL SYSTEM IS NOT WORKING ON MY 2004 JEEP GRAND CHEROKEE. THE GAUGES FOR THE SEATBELT AND AIR BAG STAY ON. THE POWER WINDOWS AND BREAK LIGHTS WORK SPORADICALLY. I HAVE TAKEN MY VEHICLE TO VARIOUS SERVICE PROVIDERS TO CHECK IT AND I KEEP GETTING THE SAME RESULTS. THE SYMPTOMS ARE FIXED TEMPORARILY. I HAVE CONTACTED JEEP WITHOUT SUCCESS AND THEY HAVE NO RECORD OF ANY RECALLS ON THIS TYPE PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO PARK THE VEHICLE AND A SUDDEN ACCELERATION OCCURRED WHICH CAUSED THE VEHICLE TO CRASH INTO A POLE. THE ENGINE WAS TURNED OFF AND RESTARTED. THERE WAS NO PERSONAL INJURY. THE VEHICLE SUSTAINED DAMAGES TO THE DRIVER SIDE FRONT BUMPER. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE MILEAGE WAS 77,575.
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH COMING FROM A COMPLETE STOP THE POWER WINDOWS AND POWER DOOR LOCKS FAILED TO OPERATE WHEN ENGAGED. THE ADDITIONALLY, A NOISE SOUNDED FROM THE INSTRUMENT PANEL WHENEVER ENGAGING THE POWER WINDOW SWITCH. THE VEHICLE HAD A RECALL REPAIR PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). HOWEVER, THE FAILURE CONTINUED TO OCCUR AFTER THE RECALL REPAIR. THE POWER WINDOWS AND POWER DOOR LOCKS FAILURES HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 95,000.
METAL BRACKET HOLDING DRIVER SEAT TO THE FLOOR HAS BROKEN TWICE DURING THE OWNERSHIP OF THIS VEHICLE. I WEIGH 250LBS, I'M HEAVY, BUT WE'RE TALKING ABOUT METAL THAT HAS COMPLETELY SNAPPED IN TWO. TWICE. *TR
TL*-THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LIMITED. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE DRIVER SIDE HEATED SEAT UNEXPECTEDLY ACTIVATED WITHOUT ASSISTANCE. THE SEAT EXERTED EXCESSIVE HEAT. THE FAILURE OCCURRED SPORADIC. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITED UNTIL THE SEAT WAS COMPLETELY COOLED DOWN BEFORE HE CONTINUED TO DRIVE THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE IDENTICAL FAILURE ON FIVE SEPARATE OCCASIONS WHERE DIAGNOSTIC TESTING WAS PERFORMED. WHEN THE DEALER PERFORMED THE MOST RECENT DIAGNOSTIC TESTING THE TECHNICIAN INFORMED THAT THE OWNER HE WOULD BE RESPONSIBLE FOR FIFTY PERCENT OF THE REPAIR COST. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 104,500. UPDATED 11/16/10. *LJ
I HAVE A 2004 GRAND CHEROKEE LAREDO. TODAY WHILE GETTING INTO MY JEEP, MY DRIVERS SEAT FRAME BROKE. LOOSE IN THE FRONT LEFT CORNER. NOW MY DRIVER SEAT ROCKS WHEN I APPLY THE BRAKE OR GIVE GAS. WOW, THANK THE LORD I WAS NOT DRIVING WHEN THIS HAPPENED. I HAVE CONTACTED CHRYSLER ABOUT THIS TO SEE IF THEY WILL ASSIST WITH REPAIR EVEN THOUGH I HAVE 70,000 MILES OF USE. AFTER DOING SOME RESEARCH, IT APPEARS THIS IS A KNOWN ISSUE YET NO RECALLS ARE PERFORMED. IT'S GOING TO COST ME ROUGHLY $700.00 TO GET THIS FIXED. BELOW IS A LINK I FOUND WITH A LOT OF COMPLAINTS AROUND THIS ISSUE. HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP. *TR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY BEGUN TO LOOSE POWER. IN ORDER TO RESUME NORMAL ENGINE POWER THE VEHICLE HAD TO BE SHUT OFF AND THEN TURNED BACK ON. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 92500.
WHEN PREPARING TO GO THROUGH A CAR WASH, I WAS GIVEN AN ANNOUNCEMENT RELATING TO SUDDEN ACCELERATION RELATING TO "SOME JEEP AND TOYOTAS". BEING A JEEP OWNER, I CONTACTED A JEEP DEALER. THEY HAVE HEARD NOTHING OF THIS AND DO NOT HAVE A RECALL FOR IT. I HAVE EXPERIENCED THE SUDDEN ACCELERATION TWICE.. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →