Page 10 of 15 · complaints 451–500 of 719

1995 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Steering › Gear Box (other Than Rack and Pinion)Crash1 injured
Filed May 4, 2000CT

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 3, 2000KY

WE HAD A TIRE BLOW OUT. WE PULLED OVER & CHANGED THE PASSENGER REAR TIRE WITH (UNUSED FACTORY SUPPLIED SPARE). TIRES ON THE VEHICLE WERE TO FACTORY SPEC. THEN DROVE A TOTAL OF APROXIMATELY 25-28 MILES. OWNERS MANUAL SAID DRIVE 50 MILES AN HOUR AND LESS THAN 50 MILES DISTANCE. APPROX 10 MILES FROM THE FLAT, THERE WAS A STRANGE SMELL AND THE JEEP STARTED SURGING. WE PULLED OVER AT ABOUT TEN AND TWENTY MILE DISTANCES TO MAKE SURE SOMETHING WASN'T LEAKING OR RUBBING UNDER THE VEHICLE. FINDING NOTHING WE PROCEDED TO DRIVE HOME. WHEN WE GOT HOME THERE WAS A OIL/GREASE LOOKING MATERIAL RUNNING OUT FROM THE FRONT DRIVERSIDE OF THE ENGINE COMPARTMENT, AND SMOKE COMING FROM UNDER THE HOOD. WE TOOK IT TO A LOCAL SHOP THE NEXT DAY. THE SHOP OWNER SAID THE TRANSFER CASE HAD OVERHEATED AND BLOWN THE GREASE OUT INTO THE ENGINE COMPARTMENT. HE THEN CALLED THE NEAREST JEEP DEALER APPROXIMATELY 40 MILES. THEIR SERVICE MANAGER SAID THAT SOME OF THE JEEP GRAND CHEROKEES HAD BEEN RECALLED BECAUSE THE SPARE TIRE WAS NOT TO BE USED. I CALLED THE JEEP CUSTOMER SERVICE LINE AND EXPLAINED TO THEM WHAT HAPPENED. THEY GAVE ME A CASE NUMBER 7077341, AND TOLD ME THAT I WOULD HAVE TO TOW THE JEEP TO THE DEALER ON A FLAT BED (TO NOT FURTHER DAMAGE THE VEHICLE) FOR THEM TO INSPECT IT BEFORE THEY WOULD DECIDE TO PAY ANYTHING ON IT. AFTER I DELIVERED IT TO THE RADCLIFF DEALER ON A FLAT TRAILER THEY CALLED BACK AND SAID THAT IT WAS DAMAGED AND THAT THE WOULD SUBMIT THE CLAIM TO CHRYSLER. WE WERE TOLD ON THE 28T

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 3, 2000PA

FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 99V-340. NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 2, 2000CA

WHILE TRAVELING HEARD VEHICLE MAKING NOISE. DEALER STATED THAT EXHAUST MANIFOLD WAS CRACKED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 25, 2000NY

R/R FRONT BRAKE PADS AND ROTORS FAILED PRIOR TO RECALL NOTICE 99V-340. NLM

Electrical System › Wiring
Filed Apr 14, 2000MD

DOOR WIRES WHICH OPERATE DOORS/WINDOWS HAD A SHORT CIRCUIT AND BECAME INOPERATIVE. TOOK VEHICLE TO 2 DIFFERENT DEALERS AND EACH SAID A DIFFERENT PART NEEDED TO BE REPAIRED. *AK *ML

Power Train › Automatic Transmission
Filed Apr 13, 2000PA

VEHICLE SURGES FORWARD WHEN STARTED OR AT A LIGHT BEFORE TAKING OFF. ALSO, TRANSMISSION IS LEAKING. CONSUMER WILL ALLOW DEALER TO LOOK AT VEHICLE. *AK

Vehicle Speed Control
Filed Apr 13, 2000PA

VEHICLE WILL LURCH FORWARD WHEN STOPPING AND TRANSMISSION IS IN DRIVE. A/C WONT HOLD CHARGE. *AK

Power Train › Driveline › Differential Unit
Filed Apr 10, 2000VA

THE REAR END/DIFFERENTIAL OF THE VEHICLE CAUGHT FIRE WHILE DRIVING. REVIEW BY DEALERSHIP WHERE TOWED TO SO FAR INDICATES NO APPARENT PARTS FAILURE IN THE REAR END, ALTHOUGH THERE MAY BE SOMETHING WRONG IN THE FRONT DIFFERENTIAL AND/OR TRANSFER CASE, AND BECASUE FULL-TIME 4WD, MAY HAVE CONTRIBUTED. REGARDLESS, DEALERSHIP IN FAIRFAX, VA, WHERE BOUGHT, DID NOT IDENTIFY PROBLEM WHEN TAKEN FOR SERVICE TWICE IN PROCEEDING TWO-THREEE MONTHS W/COMPLAINTS REGADING THE FRONT END "BINDING" DURING TURNS. FIRE WAS COOKING THE GAS TANK, HAPPILY, A FIRE EXTINGUISHER WAS AVAILABLE TO PUT OUT THE FIRE BEFORE THE CAR BURNED UP. FIRE DEPT (GETTYSBURG, PA) DID FOLLOW-UP EXTINUISHING, ETC. POLICE ON THE SCENE. REPORTED HERE BECAUSE I'VE HEARD DIFFERIANTIAL FAILURE NOT UNCOMMON FOR THIS VEHICLE, AND THE FIRE UNDER THE GAS TANK WAS CERTAINLY IS A MAJOR HAZARD. (I HAD THREE KIDS IN THE CAR, ONE IN CHILD SEAT). JEEP SUPPOSEDLY INITIATING A "THIRD - PARTY INVESTIGATION." *AK

Power Train › Driveline › Differential UnitFire
Filed Apr 6, 2000MD

VEHICLE HAD CAUGHT ON FIRE DUE TO GREASE IN DIFFERENTIAL THAT HAD BOILED AND RELEASED A PLUG, CAUSING EXPLOSION AND FIRE. THERE WAS A PRIMARY CONCERN OF THE LOCATION OF GAS TANK AND DIFFERENTIAL WHICH WERE CLOSE TOGETHER. PRIOR TO THIS INCIDENT, CONSUMER HAD TAKEN VEHICLE INTO DEALER 3 TIMES WITH PROBLEMS IN DRIVELINE, BUT DEALER COULDNT DETERIME CAUSE OF DEFECT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash1 injured
Filed Apr 5, 2000GA

RUSTED, DEFECTIVE DISC ROTORS COMPROMISED THE BRAKE'S PERFORMANCE IN AN EMERGENCY SITUATION. IN HEAVY TRAFFIC, ON A TWO LANE ROAD, THERE WAS AN ACCIDENT AHEAD, DRIVERS SLAMMED ON THEIR BRAKES, BUT MY SON WAS UNABLE TO STOP QUICKLY ENOUGH AND HIT THE '84 VOLVO AHEAD OF HIM. MY SON WAS CITED FOR FOLLOWING TOO CLOSELY, ALTHOUGH HE DOES NOT THINK HE WAS FOLLOWING TOO CLOSELY. VEHICULAR DAMAGE APPEARED VERY MINOR, BUT THE OTHER DRIVER IS CLAIMING THAT HIS '84 VOLVO IS TOTALED. THE IMPACT WAS AT VERY LOW SPEED. MY SON RECEIVED NO INJURIES, AND HIS AIRBAG DID NOT DEPLOY. THE OTHER DRIVER COMPLAINED OF A HEADACHE AND BACKACHE, SAW HIS DOCTOR, WAS TREATED WITH NAPROSYN (ALLEVE), AND IS FINE. WE HAD RECEIVED NO INFORMATION FROM CHRYSLER ABOUT THE RECALL ON THE FRONT BRAKE ROTORS. WE FOUND OUT ABOUT THE RECALL THE NEXT DAY (1/21/2000) WHEN IT WAS ANNOUNCED ON CNN. I CALLED CHRYSLER AND HAD THE RECALL PERFORMED. (OUR JEEP WAS AFFECTED BECAUSE IT HAD BEEN HOUSED IN OHIO PRIOR TO 8/99 WHEN WE BOUGHT IT). THE RECEIPT FROM THE DEALER FOR THE RECALL WORK SAYS THE ROTORS WERE DEFECTIVE. AFTER THE NEW ROTORS WERE INSTALLED WE NOTICED A VERY SIGNIGICANT DIFFERENCE IN STOPPING ABILITY. I REPORTED THIS TO CHRYSLER, REQUESTED THAT A TEST OF STOPPING TIME/ABILITY WITH THE OLD ROTORS AND WITH THE NEW ROTORS BE DONE, BUT CHRYSLER REFUSED. IF WE HAD BEEN INFORMED OF THE RECALL, WE COULD HAVE HAD THE ROTORS REPLACED AND AVOIDED THE ACCIDENT. I UNDERSTAND THAT ROTORS ARE A WEAR ITEM, BUT OBVIOUSLY, RUST

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 27, 2000IL

WHILE DRIVING VEHICLE BEGAN TO SHAKE- THIS HAPPENED RIGHT AFTER THE RECALL WAS DONE ON THE BRAKE ROTORS.CONSUMER IS AFRAID TO DRIVE BECAUSE SHE MAY LOSE CONTROL. *AK

Suspension › Front
Filed Mar 26, 2000KS

REOCURRING VIBRATIONS, FRONT END PARTS REPLACED, TRANSMISSION REBUILT, STILL VIBRATES VIOLENTLY. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 23, 2000MD

CONSUMER WAS TOLD THE DAY BEFORE SCHEDULED REPAIR THAT THERE WERE NO PARTS AVAILABLE FOR FRONT BRAKE ROTOR RECALL 99V-340 CALLED LATER TO FIND OUT WHEN THEY WOULD BE IN AND WAS TOLD THEY WERE IN AND HAD TO RESCEDULE BECAUSE THE ORIGINAL APPOINTMENT WAS GIVEN TO ANOTHER CUSTOMER. NLM

Power Train › Automatic Transmission
Filed Mar 22, 2000AL

WHILE TRAVELING ON HIGHWAY AT 65MPH VEHICLE VIBRATES. IN TOWN DEPENDS ON RPM'S 2,000-2200, BUT IT STILL DOES THE SAME. *AK

Seat Belts
Filed Mar 16, 2000IL

DRIVERS SEAT BELT BINDING. NLM

Engine and Engine Cooling › Engine
Filed Feb 28, 2000NJ

THE ENGINE MOUNT HAS WORN OFF AND THE MANUFACTURER IS REFUSING TO RECOGNIZE THIS AS A MANUFACTURING PROBLEM. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Feb 28, 2000FL

THE VEHICLE HAS BEEN STALLING AT ANY RATE OF SPEED, CAUSING THE STEERING AND BRAKING TO BE MAUAL AND HARD TO HANDLE FOR A 16-YEAR OLD. MANY PEOPLE HAVE COMPLAINED ABOUT SIMILIAR PROBLEM WITH THEIR JEEPS WITH NO FOUND REASON WHY, HAD TO TRADE VEHICLE IN. WE TOOK OUR TO JEEP SERVICE CENTER AND THEY FOUND NOTHING ON COMPUTER FIRST TIME, AND SAID NEEDED THROTTLE BODY COMBUSTION CHAMBER CLEANED, DONE. STILL STALLED, NOW COMPUTER SHOWS THE MAPPING SENSOR, $275 LATER. JUST FOR YOUR INFO., NOT SAFE DRIVING WHEN VEHICLE STALLS AND SERVICE CAN'T FIND PROBLEM, LUCKILY FATHER WITH 16 YEAR-OLD WHEN HAPPENED RECENTLY ON CURVE AND HELPED MANUEVER VEHICLE OFF THE ROAD. *AK

Steering › Steering Wheel/Handle Bar
Filed Feb 27, 2000CA

STEERING COLUMN FAILED CAUSING NOISE DURING OPERATION. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Feb 22, 2000VA

WHEN THE SPARE TIRE IS USED, WHILE IN 4- WHEEL DRIVE MODE, FRONT DIFFERENTIAL OVERHEATS, AND THE VEHICLE GETS STUCK IN 4-WHEEL DRIVE. MANUFACTURER HAS BEEN NOTIFIED. A RECALL HAS BEEN ISSUED ON SIMILAR EXPLORER'S. HOWEVER, THIS VEHICLE WAS NOT INCLUDED. MANUFACTURER WAS NOT NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Feb 22, 2000NH

VEHICLE EXPERIENCED FAILURE OF THE RECALL (99V-340) PRIOR TO NOTICE, OWNER REPLACED ALL ROTORS AND PADS AS WELL. *MJS

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 14, 2000OH

THE ENGINE MANIFOLD ON MY VEHICLE IS TOTALLY CRACKED, WHICH CAN RESULT IN DIRECT CARBON MONOXIDE INHALATION AND/OR POSSIBLY A FIRE. IN ADDITION THIS IS A VERY EXPENSIVE PART AND EXPENSIVE SERVICE, WHICH SHOULD NOT GO BAD.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 11, 2000NY

RECALL 99V340000 CONCERNING FRONT BRAKE ROTORS WERE NOT SENT TO CONSUMER. ALSO, SHE HAS BEEN THE ONLY OWNER OF THIS VEHICLE. CONSUMER CONTACTED MANUFACTURER. MANUFACTURER NOTED THAT VEHICLE WAS INCLUDED IN THE RECALL. HOWEVER, THEY NEGLECTED TO SEND THE INFORMATION TO CONSUMER. *AK *ML

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 11, 2000MN

THE REAR WINDSHIELD WIPER CEASED OPERATING DEALER REPLACED MOTOR WITH A USED MOTOR WITOUT CONSUMERS PERMISSION. NLM

Power Train › Automatic Transmission
Filed Feb 10, 2000RI

TRANSMISSION HAD TO BE TOTALLY REBUILT WITHIN 70,000 MILES . PLEASE PROVIDE FURTHER INFORMATION. *AK

Vehicle Speed Control › LinkagesCrash
Filed Feb 9, 2000IN

WHILE COMING TO A STOP WITH FOOT ON BRAKE PEDAL, VEHICLE SUDDENLY ACCELERATED, CAUSING VEHICLE TO RAM INTO VEHICLE IN FRONT OF IT 3 TIMES. TO STOP, CONSUMER JAMMED THE VEHICLE INTO PARK. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission
Filed Feb 9, 2000UT

TRANSMISSION IS COMPLETELY SHOT. WHEN APPLYING THE BRAKES OR ACCELERATING THERE IS TERRIBLE VIBRATION AND A HUMMING NOISE. REQUIRED TRANSFR CASE REPAIR. *AK.ET.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 7, 2000KS

FRONT BRAKE ROTORS ARE ON RECALL, MANUFACTURER'S RECALL 9845. CONSUMER IS HAVING THE SAME PROBLEM WITH THE REAR BRAKE ROTORS, THEY ARE WARPED, AND THE SURFACE IS RUSTED. OWNER FEELS REAR ROTORS SHOULD BE RECALLED ALSO. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 4, 2000DE

WHILE PUTTING ON BRAKES CONSUMER GOT A SHUTTERING FEELING THROUGH THE CAR AND STEERING WHEEL. CONSUMER FEELS THAT HE MAY LOSE CONTROL OF WHEEL. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 3, 2000CT

BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE (99V-340). *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 3, 2000PA

VEHICLE EXPERIENCED SEVERE FAILURE OF THE RECALL COMPONENT (ROTORS) PRIOR TO NOTIFICATION, RESULTING IN ADDITIONAL REPAIRS AND CHARGES, REQUESTING REIMBURSEMENT FOR ALL CHARGES RELATED TO THE DEFECTIVE ROTORS. (99V-340) *MJS

Engine and Engine Cooling › Engine
Filed Jan 27, 2000MA

WHEN JEEP WAS TAKEN TO DEALERSHIP FOR RECALL REPAIR ON THE BRAKE ROTORS, OWNER WAS INFORMED THAT TWO ENGINE MOUNTS AND ONE TRANSMISSION MOUNT WAS GONE, WHICH COULD CAUSE THE ENGINE TO FALL. REPAIRS WILL BE MADE AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 21, 2000MD

RECALL COMPONENT FAILED THREE TIMES PRIOR TO RECEIVING NOTIFICATION. (99V-340) *MJS

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 18, 2000AZ

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 18, 2000PA

VEHICLE RECALL REPAIR COMPLETED, HOWEVER ADDITIONAL REPAIRS NECESSARY TO COMPLETELY REPAIR VEHICLE, THESE ADDITIONAL REPAIRS WERE NOT INCLUDED IN THE RECALL (99V-340). *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 13, 2000VT

RECALL COMPONENT REPLACED AND FAILED PRIOR TO NOTICE (99V-340), CONSUMER WOULD LIKE TO BE REIMBURSED FOR PRIOR REPAIR. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 13, 2000NH

RECALL COMPONENT (99V340) FAILED PRIOR TO RECALL NOTICE AND WERE REPLACED. *MJS

Structure › Body › Door › Hinge and Attachments
Filed Jan 4, 2000MI

DRIVER SIDE DOOR HINGE BROKE. YH

Visibility › Windshield Wiper/Washer › Motor
Filed Dec 29, 1999VT

IN CONVERSTAIONS WITH OTHER JEEP OWNERS AND MECHANICS IT IS CONSIDERED A "COMMON" PROBLEM FOR THE REAR WINDOW WIPER MOTOR TO NOT WORK. I WOULD LIKE TO HAVE THIS ON RECORD TO SEE IF THERE HAVE BEEN ANY COMPLAINTS TO THE NHTSA, THIS IS AN EXPENSIVE COMPONENT AND IF NOT REPARIED COULD BE CONSIDERED A SAFETY PROBLEM. *AK

Air Bags › FrontalCrash
Filed Dec 2, 1999NE

WHILE DRIVING 45 MPH HAD A DIRECT FRONTAL IMPACT WITH ANOTHER VEHICLE,AND DRIVER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. *AK

Vehicle Speed Control
Filed Nov 29, 1999MN

VEHICLE PARKED. STARTED VEHICLE & SHIFTED INTO REVERSE AND VEHICLE JERKED BACKWARDS. TIRES STARTED SPINNING & ENGINE WAS REVVING. FOOT WAS ON BRAKES & VEHICLE STARTED GOING ROUND IN CIRCLES. APPLIED MORE PRESSURE ON BRAKES & VEHICLE FINALLY STOP SPINNING. TURNED VEHICLE OFF. WILL BE CONTACTING DEALERSHIP. *AK

Steering › Hydraulic Power Assist System
Filed Nov 28, 1999FL

REGARDING THE BROKEN SHAFT IN POWER STEERING PUMP, AS PER DEALER (TOWN AND COUNTRY OF ROCK HILL) THEY HAD NEVER SEEN SUCH A THING. DRIVE BELT PULLY CAME APART, SERPENTINE BELT FELL OFF, AND OST ALL COOLANT, CAR OVERHEATED, AND STRANDED US ON THE SIDE OF I 77. NIGHTMARE. 2) WITH REGARD TO MOTOR MOUNTS: DEALER TELLS ME THAT IT'S ONE OF THOSE THINGS. (AND NOT COVERED UNDER THE EXTENDED WARANTY, OF COURSE.) EVERY OTHER MECHANIC SAYS: "MOTOR MOUNTS SHOULD LAST AT LEAST 100,000 MILES...WHO'S RIGHT?

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrashFire
Filed Nov 15, 1999PA

TOTAL FRONT BRAKE FAILURE CAUSED BY BREAKAGE OF THE ROTORS, CAUSING SEPARATION OF THE CENTER HUB FROM THE ROTOR. VEHICLE LOST CONTROL, RESULTING IN A CRASH/INJURY. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission
Filed Nov 4, 1999VA

THE VEHICLES TRANSMISSION FAILED & VEHICLE WOULD NOT ACCELERATE. OWNER HAS TO TURN VEHICLE OFF FOR A FEW MINUTES AND THEN START IT BACK UP. DEALER CANT FIND THE PROBLEM. *YC

Power Train › Automatic Transmission
Filed Nov 4, 1999MI

VEHICLE HAS LESS THAN 50,000 MILES AND THE TRANSMISSION HAS BEGAN TO MALFUNCTION CAUSING GEARS TO SLIP. *YC

Visibility › Power Window Devices and Controls
Filed Nov 1, 1999MN

WIRE HARNESS IN THE RIGHT DRIVERS DOOR FAILED CAUSING THE WINDOW TO NOT ROLL DOWN. NLM

Power Train › Driveline
Filed Oct 26, 1999NY

NO SUMMARY

Power Train › Driveline
Filed Oct 26, 1999NY

NO SUMMARY

Vehicle Speed ControlCrash
Filed Oct 22, 1999TX

WHEN PUTTING THE VEHICLE INTO REVERSE, THE VEHICLE ACCELERATED BACKWARD'S CAUSING VEHICLE TO JUMP OVER A CURB, HITTING A METAL FENCE. *YC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 18, 1999PA

ONGOING PROBLEM WITH DEFECTIVE FUEL PUMPS; REPLACED FUEL PUMPS ON THREE OCCASIONS SINCE SEP, 1998 TO PRESEN. THIS FAILURE COULD CAUSE A VEHICLE COLLISION WHILE ON THE ROAD OR FREEWAY. NHTSA NEEDS TO LOOK INTO THIS MATTER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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