SEVERALY PEELING PAINT ON ROOF OF CAR PRESENTS SAFETY HAZARD TO INTEGRITY OF WINDSHIELD/VEHICLE BOND. FAILURE IS A RESULT OF IMPROPER PAINT SURFACE PREPARATION DURING MANUFACTURING PROCESS. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
1993 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →
WHEN AIR CONDITIONER WAS TURNED ON VEHICLE SUDDENLY ACCELERATED, AND THEN SHUT DOWN. DEALER INSPECTED VEHICLE, AND RECHARGED THE AIR CONDTIONER AND PUT IN A DYE *AK
A/C FAILED BECAUSE THERE WAS NO OIL IN THE COMPRESSOR. YH
DRIVER'S SEAT FRAME PULLED AWAY FROM BOLT. RIPPED STRAIGHT UP. CONSUMER WENT TO THE DEALERSHIP, AND THEY REPLACED THE BOLT WITH A WASHER TO HOLD IT DOWN. CONSUMER WANTED A CHRYSLER REPRESENTATIVE TO LOOK AT THE VEHICLE BECAUSE HE FELT THAT THIS WAS A DEFECTIVE SEAT. *AK
SECURITY SYSTEM ERROR CODE SHOWS WHEN KEY IS TURNED. ENGINE WILL NOT START UNTIL KEY HAS BEEN TURNED ON AND OFF AND ON AGAIN SEVERAL TIMES. MAY TAKE FROM 5 MINUTES TO 75 MINUTES BEFORE STARTING YOU HEAR SOUND OF FUEL INJECTION. NO FUEL TO ENGINE UNTIL THAT TIME. THEN CAR STARTS IMMEDIATELY. CONSOLE SHOWS REAR LAMP FAILURE WHEN ALL LIGHTS ARE WORKING. SOMETIMES SHOWS THIS ERROR CODE WHEN LIGHTS ARE TURNED OFF. *AK
THE PARTS DIDN'T FAIL. I NOTICES DENTS IN THE SLIDE GROVES FOR THE FRONT BRAKE PADS. WAS CONCERNED THE PADS COULD STICK IN A HEAVY BREAKING SITUATION. IT IS APPARENT THAT THE DENTS COULD STOP THE MOVEMENT OF THE PADS WHEN BREAKING. THIS WAS NOTICED WHEN THE FIRST BRAKE CHANGE WAS DONE, AND JEEP SAID IT WASN'T A PROBLEM. THIS COULD BE BECAUSE OF THE COST OF CHANGING THE KNUCKE JOINT. IF YOU NEED ANY MORE INFORMATION FEEL FREE TO CONTACT ME. THANK YOU. *AK
WHILE DRIVING AT 55MPH THE FRONT LEFT WHEEL LOCKED UP, CAUSING LOSS OF CONTROL. THE DRIVER BROUGHT THE VEHICLE UNDER CONTROL AND WAS ABLE TO GUIDE IT TO THE SHOULDER. THE LEFT FENDER WAS TORN UP AND WHEEL/TIRE DAMAGED. THE INCIDENT COULD HAVE EASILY CAUSED A MAJOR ACCIDENT TO BOTH ONCOMING AND SAME-DIRECTION TRAFFIC. *AK
FRONT BRAKES ARE WORN OUT. YH
HEADLIGHT LENSES ARE TURNING YELLOW ,CAUSING POOR VISIBILITY. PLEASE PROVIDE FURTHER INFORMATON. *AK
INDPENDENT REPAIR SHOP INFORMED CONSUMER THAT INTAKE MANIFOLD WAS SPLITTING APART FROM THE ENGINE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT WAS NOT A RECALL ITEM. *AK MANIFOLD PIPE SPLIT.
HEADLIGHT LENSES HAVE TURNED MILKY & CLOUDY. LIGHTING INTENSITY IS SIGNIFICANTLY REDUCED AND PRESENTS A SAFETY HAZARD DURING EVENING AND POOR WEATHER DRIVING. *AK
WHILE THE CAR WAS IN PARKED POSITION, WARMING UP, ENGINE CAUGHT FIRE. DEALER HAS NOT SEEN VEHICLE. *AK
CONSUMER WAS TRAVELING ON A SIDE STREET AND THE HOOD FLEW UP AND HIT THE WINDSHIELD. CONSUMER HAD TOD PULL OVER IMMEDIATELY AND COULDN'T SEE. NO ACCIDENT CAUSED. DEALER IS CHARGING CONSUMER TO HAVE IT FIXED. CONSUMER HAS TURNED IT OVER TO THEIR INSURANCE. *AK
INTERMITTENT PROBLEM, WHILE ENGINE IS RUNNING THE ENGINE CUTS OFF. AFTER 10 - 15 MINUTES THE ENGINE WILL RESTART. ENGINE FAILURE EVERY ~ 10 MILES. FUEL PRESSURE IS OK. COILS AND ECM ARE OK. NO CLEAR DIAGNOSTIC INDICATION OF ERROR. *AK
THREE ENGINE MOUNTS BROKE OFF, CAUSING THE ENGINE TO DROP AND CAUSED A CRASH. ALSO WHEN FILLING THE FUEL TANK, GASOLINE SPILLS OVER DUE TO A DEFECTIVE FUEL FILLER TUBE WHICH MAY CAUSE A FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
WE HAD OUR MECHANIC WELD THE PIECES TOGETHER AS A STOP GAP MEASURE, WE ARE TOLD WE WILL NEED A NEW DOOR!. *AK
WHEN CAR DRIVES OVER A BUMP OR UNEVEN PAVEMENT THAT WHOLE FRONT END OF VEHICLE SHAKES ALONG WITH STEERING COLUMN. IT TAKES A FEW MINUTES FOR SHAKING TO STOP- BRAKING MAKES IT WORSE - MUST SLOW DOWN TO 30 MPH. HAVE TAKEN VEHICLE 4 TIMES TO CONRAD'S AUTO SERVICE - FIRST THEY REPLACED STABILIZER BAR, CAR STILL SHOOK. THEN REPLACED TIRES-STILL SHOOK. THIRD VISIT REPLACED SHOCKS-STILL SHOOK. FOURTH VISIT REPLACED BRAKES AND CAR STILL SHOOK. CONRAD'S CHECKED OVER ENTIRE FRONT END AND COULD NOT FIND ANYTHING- VEHICLE IS VERY DANGEROUS TO DRIVE ON HIGHWAY-BECAUSE SHAKING MAKES DRIVING UNCONTROLLABLE. *AK *TS *JB
HIGH HUMIDITY OR RAIN CAUSE ABS BRAKES TO LOCKUP VIOLENTLY - CAUSING LOSS OF CONTROL AND SKID
DRIVERS DOOR IS COMING OFF , WELD HAS COME LOOSE DOOR AND DOOR WILL NOT CLOSE
MOTOR MOUNTS BROKE, CAUSING THE ENGINE TO JUMP UP AND DOWN WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. PLEASE PROVIDE FURTHER INFORMATION. *AK
AFTER DRIVING FOR ABOUT 10 MINUTES UPON PARKING AND SHUTTING DOWN THE ENGINE, DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING, STRIKING THE DRIVER IN THE FACE. DRIVER SUSTAINED BURNS. THE DEALER HAS BEEN CONTACTED. *AK
A GRINDING NOISE IN THE REAR-END WAS FOUND TO BE A DAMAGED SIDE GEAR IN THE DIFFERENTIAL GEAR TRAIN.BILL WAS $379.10.WHY ONLY 1 GEAR DAMAGED? MFG DEFECT? CHRYSLER DENIED CLAIM! I HAVE GEARS IF YOU WANT TO SEE THEM.
WHEN VEHICLE GOES OVER A BUMP FRONT WOULD SHAKE BADLY. ITS AN INTERMITTENT PROBLEM. HAS NOT TAKEN VEHICLE TO DEALER AS OF YET. *AK
WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE THE TRANSMISSION DOESN'T ALWAYS ENGAGE. YOU HAVE TO TRY SEVERAL TIMES. AT 55-60 MILES AND HOUR ON THE FREEWAY, THE AIR CONDITIONER BLOWS WARM AIR. YOU HAVE TO STOP THE VEHICLE AND LET IT SET BEFORE THE AIR CONDITIONER RESUMES. AND THE INFORMATION MODULE SHOWS THAT THE BRAKE LIGHTS ARE OUT WHEN THEY AREN'T. WE HAVE HAD IT PUT ON A MACHINE TO CLEAR THE MODULE AND IT STILL FLASHED AN INCORRECT MESSAGE. WHEN DRIVING DOWN THE HIGHWAY, AND YOU PRESS THE GAS TO PASS A VEHICLE IT DOESN'T ALWAYS GO INTO HIGH GEAR, IT DRAGS AND YOU HAVE TO LET OFF OT IT AND KEEP TRYING.
WHEN BRAKES ARE APPLIED, VEHICLE WOULD JERK TO THE RIGHT. SOUNDED LIKE TIN CANS FALLING. WOULD MAKE A LOT OF NOISE. VEHICLE TOWED TO DEALER. CONSUMER WAS INFORMED THAT BRAKE ROTORS WERE WARPED & NEEDED TO BE CHANGED. *AK
VEHICLE PARKED OVERNIGHT AND VEHICLE CAUGHT ON FIRE. VEHICLE WAS COMPLETELY DESTROYED. THE FIRE OCCURRED IN THE REAR PASSENGER'S DOOR. WAS INSPECTED & WAS INFORMED OF POSSIBLE ELECTRICAL WIRING SHORTING OUT. WAS NOTED NOTHING FROM MANUFACTURER. *AK
CORROSION OF FRONT ROTORS HAS CAUSED DEEP PITS. THESE PITS HAVE CAUSED INCREASED STOPPING DISTANCE. THERE IS A CURRENT CHRYSLER RECALL #747 THAT DEALS WITH THE PITTING, BUT OUR VEHICLE DOES NOT MEET THE EXACT GUIDELINES. THE GUIDELINES ARE FOR A RECALL ON ALL VEHICLES SOLD OR CURRENTLY REGISTERED IN CERTAIN STATES THAT APPLY HEAVY ROAD SALT. OUR VEHICLE WAS BOUGHT IN IA AND IS NOW REGISTERED IN MN. THESE STATES ARE NOT ON THE HEAVY ROAD SALT USE LIST. HOWEVER, WE CONTEND THAT THE RECALL APPLIES TO US BECAUSE THIS VEHICLE WAS REGISTERED FOR OVER 3 YEARS IN IL AND OH, WHERE THE RECALL DOES APPLY. CHRYSLER IS DECLINING ASSISTANCE. WE WILL PURSUE THIS ISSUE UNTIL CHRYSLER CORRECTS THE PROBLEM.
NONE OF THE SHOULDER BELTS LOCKED OR RESTRAINED IN A RECENT EMERGENCY STOP. ALL 4 OCCUPANTS WERE THROWN FORWARD
WHILE DRIVING AT 70MPH WHITE SMOKE CAME FROM UNDERNEATH THE VEHICLE, VEHICLE CAUGHT ON FIRE, AND WAS TOTALED. *AK
THE ENTIRE CAR SHAKES VIOLENTLY WITH LOUD. HORRIBLE VIBRATION SOUNDS WHEN GOING DOWN MY DRIVEWAY WHICH IS ON A MODERATE GRADE. IT IS MOST PRONOUNCED THE FIRST TIME I DRIVE THE CAR ON A DAY FOLLOWING A RAIN FALL WHEN MY CAR HAS BEEN PARKED IN MY GARAGE OVERNIGHT. WHILE ATTEMPTING TO BRAKE,IN MY DRIVEWAY, THE CAR SHARPLY SWERVES TO THE LEFT. BRAKES HAVE FAILED ENTIRELY WHILE IN 4-WHEEL DRIVE IN SNOW 2-3 INCHES DEEP @ 5-10 MPH. BRAKES HAVE LOCKED REPEATEDLY AFTER GOING THROUGH A CAR WASH. I HAVE BEEN TOLD REPEATEDLY BY THE DEALER THAT THIS IS NORMAL FOR ABS AND THEY HAVE GIVEN ME TIPS RE: PUTTING THE CAR IN LOW GEAR AND USING MY PARKING BRAKE WHEN CAR STARTS TO SHAKE AND SKID WHILE GOING DOWN MY DRIVEWAY. A NUMBER OF TIMES, WHILE RAINING, WHEN I HAVE PUT MY FOOT ON THE BRAKE TO STOP, ON LEVEL GROUND, AT 10-15MPH, THE BRAKES HAVE GRABBED VIOLENTLY. ONCE,IN A SHOPPING CENTER PARKING LOT THIS CAUSED MY SON TO HIT HIS HEAD ON THE DASHBOARD WHILE HE WAS FASTENING HIS SEAT BELT. I WAS TOLD BY THE DEALER THAT I NEEDED TO LEARN TO DRIVE DIFFERENTLY WITH ABS, THAT IT WAS A USER PROBLEM, NOT A PROBLEM WITH THE VEHICLE. DURING DRY MONTHS IN CALIFORNIA I HAVE NO PROBLEMS WITH THE BRAKES. I DREAD THE RAINY SEASONS AND HAVE EVEN CONSIDERED SELLING MY HOUSE BECAUSE THE JEEP SERVICE MANAGER SAID THAT I WOULDN'T BE HAVING ANY OF THESE PROBLEMS IF I DIDN'T HAVE A "STEEP DRIVEWAY." MY KIDS HAVE BEEN WITH ME A FEW TIMES WHEN THE HORRIBLE NOISE, SKIDDING AND SHAKING HAVE OCCURRED AND THEY WERE SCARE
VEHICLE EXPERIENCING INPROPER FUNCTION OF THE STEERING UNIT. *YC
CONSUMER STARTED VEHICLE WITH FOOT STILL ON THE BRAKES ,PUT IN DRIVE , AND VEHICLE TOOK OFF ,SUDDENLY ACCELERATED, CAUSING AN ACCIDENT. *AK
POWER WINDOW WIRING BETWEEN THE DRIVERS DOOR AND BODY (FLEX CONDUIT) FAILED, AND LEFT ONLY THE DRIVER WITH WINDOW CONTROL.INSPECTION SHOWED SPLIT INSULATION (FATIGUE) EXPOSED CONDUCTOR AND OPEN CIRCUIT. REPAIR OF WIRE LASTED FOR 4-5 MONTHS BEFORE ADDITIONAL WIRES FAILED AND OR THE SAME WIRE FAILED IN A NEW LOCATION. WIRE INSULATION SEEMS TO BE TOO STIFF AND CRACKED, CAUSING STRESS ON THE CONDUCTORS ,AND SUBSEQUENT FAILURE. MOST RESENT FAILURE 5-99 CAUSED WIRES TO MELT. SEATBELT FAILURE: DRIVERS BELT WILL NOT RETRACT, AND IS THERE FOR LOOSE AND UNSAFE. BELT RETRACTOR SPRING WAS BROKEN AND STICKING OUT OF UNIT. *AK
AUTO TRANSMISSION AND TORQUE CONVERTER FAILED AT SAME TIME. TORQUE CONVERTER WOULD LOCK UP AND STALL ENGINE WHILE TRYING TO LURCH FORWARD. MOTOR MOUNTS AND CATALYTIC CONVERTER PROBLEMS WERE FOUND BY MECHANIC WHILE REBUILDING TRANSMISSION AND TORQUE CONVERTER. ALL COVERED UNDER FACTORY EXTENDED WARRANTY.
LENSES ARE TURNING MILKY-YELLOW, REDUCING LIGHTING INTENSITY. I DON'T CONSIDER HEADLIGHT LENSES A "WEARABLE ITEM". DO YOU? *AK
THE TRANSMISSION IS BAD. AND I AM NOT THE ONLY PERSON HAVING THIS PROBLEM WITH THESE JEEPS 93-94. *AK
PLUG WHICH SHOULD HAVE BEEN HOLDING THE LUBRICANT INSIDE THE DIFFERENTIAL WAS MISSING WHICH MAY HAVE CAUSED THE FIRE IN THE REAR OF THE VEHICLE WHILE CONSUMER WAS DRIVING. NLM
ONGOING /INTERMITENT PROBLEM WITH TRANSMISSION CHANGING GEAR FROM 4TH TO 3RD. ALSO VEHICLE WOULD NOT SHIFT INTO 1ST. VEHICLE BEEN IN/OUT OF DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL OCCURS. *AK
A/C EVAPORATOR COOLER PROBABLY DEFECTIVE SINCE NEW GIVEN NUMBER OF TIMES RECHARGED DEALER AND/OR CHRYSLER DENY ANY PROBLEMS WITH COMPONENT EVEN THOUGH IT HAS A RATHER HIGH FAILURE RATE. *AK
AUTOMATIC TRANSMISSION RANDOMLY SHIFTS FROM 4TH GEAR TO 3RD AT HIGHWAY SPEEDS AND WILL NOT SHIFT BACK TO 4TH. ALSO WILL NOT SHIFT INTO 1ST GEAR EITHER. SHIFT CONTROL MODULE HAS BEEN REPLACED ONCE BUT MAY NOT HAVE BEEN THE PROBLEM TO BEGIN WITH. THIS PROBLEM OCCURS ON A VERY INFREQUENT BASIS. THE TRANSMISSION WILL OPERATE NORMALLY IF THE VEHICLE IS STOPPED, TURNED OFF, AND THEN RESTARTED. IT APPEARS TO BE A PROBLEMS WITH SOME ELECTRONIC COMPONENT. *AK
ALTERNATOR/BRAKING SYSTEM/WINDOW WIRING, MOTOR MOUNTS FAILED. HAD TO BE REPLACED. THESE FAILURES COULD RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
DRIVER DOOR MUST BE REPLACED COMPLETLY . THE WELD DID NOT HOLD THE SHELL AND INNER WORKINGS TOGETHER, ALLOWING THE DOOR TO SWING OUT OF ALIGNMENT AND CAUSE DAMAGE TO DOOR LATCH. THE DRIVER DOOR BROKE WHILE TRAVELING AT APPROX 40 MILES PER HOUR. DRIVER HELD DOOR TOGETHER WHILE DRIVING HOME. THE PASSENGER DOOR CAN BE REPAIRED BY BODY SHOP BY RE WELDING THE DOOR TOGETHER. THE LOCKS HAVE NOT BEEN PERMANTLY DAMAGED. BOTH ARE AT THE COST OF THE OWNER. MANUFACTURE WILL PAY NOTHING. MY CONCERN NOW IS THE SAFETY OF THE OTHER TWO DOORS AND THEIR DURABILITY. ALSO IF THIS PROBLEM HAS BEEN CORRECTED BY CRYSTLER FOR THE FUTURE, AND THAT THE AMERICAN MANUFACTURER WILL NOT STAND BEHIND THE PRODUCT THAT APPARENTLY HAS A DEFECT OF SOME SORT. *AK
FRONT BRAKE ROTORS & FRONT BRAKE CALIPERS FAILED, CAUSING THE FRONT BRAKES TO VIBRATE & ALIGNMENT PROBLEMS. *YC
BOTH REAR AXLES ARE SCORED AT THE POINT OF INTERACTION WITH WEEL BEARINGS
VEHICLE CAUGHT FIRE WHILE STARTING ENGINE.
NO SUMMARY
I HAVE REPLACED ELECTRONIC IGNITION COIL 4 TIMES IN 1 1/2 YRS
CAR JERKED VIOLENTLY WHEN IN 4 WHEEL DRIVE AND PAVEMENT CHANGED FROM SNOW TO DRY. *AK
WHEN APPLYING HARD PRESSURE THE ABS DOES NOT ENGAGE. DEALER CONTACTED AND CANNOT REMEDY THE PROBLEM. WARRANTY HAS EXPIRED. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
AUTOMATIC TRANSMISSION IS SLIPPING, CAUSING THE VEHICLE NOT GO INTO THE PROPER GEAR, WHICH CAUSES SURGING AND MAY RESULT IN AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1993 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →