Page 3 of 4 · complaints 101–150 of 156

2007 Jeep Compass 4x4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed Nov 14, 2011MT

I BOUGHT A 2007 JEEP COMPASS 11 MONTHS AGO FROM LITHE CHEVROLET/DODGE/JEEP. IT HAD 64,000 MILES ON IT. IN THE 11 MONTHS THAT I HAVE HAD THE CAR THE RACK AND PINION AND STEERING PUMP HAVE HAD TO BE REPLACED TWICE. AT MY EXPENSE. THE BALL JOINTS HAVE BEEN REPLACED. MY STRUTS AND BRAND NEW TIRES ARE DESTROYED. THE WHOLE BOTTOM OF THE VEHICLE FEELS LIKE IT IS GOING TO SEPARATE FROM THE FRAME. I STARTED HAVING THESE PROBLEMS WITHIN 1 WEEK OF OWNING THE VEHICLE. THE DEALERSHIP WOULD NOT HONOR THE WARRANTY AND WOULD BLOW IT OFF AS ME BEING "SILLY". THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES AND RATHER THAN FIXING THE CAR THEY JUST "RESET" THE ENGINE LIGHT. *TR

Vehicle Speed Control
Filed Nov 1, 201145,000 milesPA

AS I WAS ACCELERATING (AFTER STOPPING AT A STOP SIGN), THE VEHICLE SHUT OFF AND STEERING BECAME VERY DIFFICULT. I ATTEMPTED TO TRY TO RESTART AND THAT'S WHEN A LIGHTNING BOLT ICON WAS DISPLAYED. I LOOKED IN THE MANUAL AND FOUND OUT THAT THE LIGHTNING BOLT ICON MEANS THAT THERE IS AN ISSUE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. AFTER APPROXIMATELY 10 MINUTES, I TRIED TO START THE CAR. THE CAR STARTED, HOWEVER I DECIDED TO HAVE THE CAR TOWED TO THE NEAREST DEALER DUE TO GRAVE CONCERN ABOUT THE ISSUE RECURRING ON A MAJOR HIGHWAY. ABOUT 3 MONTHS PRIOR TO THE ABOVE INCIDENT, I WAS DRIVING UP A HILL AND STOPPED AT A STOP SIGN. WHEN I BEGAN TO ACCELERATE, THE CAR FELT AS THOUGH IT WAS NOT MOVING. I PRESSED THE GAS PEDAL DOWN TO THE FLOOR IN AN ATTEMPT TO DRIVE THROUGH THE INTERSECTION. THE RPM GAUGE WAS AT ITS MAX, HOWEVER THE CAR WAS BARELY MOVING (IT WAS MOVING AT APPROXIMATELY LESS THAN 5 MPH). THE CAR FELT AS THOUGH IT WAS GOING TO STALL, BUT IT CREPT ALONG AT A SLOW PACE. WHEN I ARRIVED AT MY DESTINATION, I TURNED OFF THE CAR. LATER, WHEN I RESTARTED THE CAR THE ISSUE DID NOT REOCCUR. *TR

Steering
Filed Oct 19, 201165,000 milesWI

LAST SUMMER, I HAD TO HAVE MY FRONT OUTER TIE ROD ENDS REPLACED AT 65,000 MILES. AT THAT TIME I HAD NEW BRAKE PADS INSTALLED. A FEW MONTHS LATER, I STARTED GETTING VIBRATION IN THE STEERING WHEEL UPON BRAKING AND I ALSO WAS TOLD I HAD UNEVEN TIRE WEAR. I TOOK IT TO THE LOCAL CHRYSLER/JEEP DEALER; THEY ALLIGNED IT. THEY NEVER TOLD ME THAT THE STEERING VIBRATION MAY BE CAUSED BY BAD BALL JOINTS. THE STEERING PROBLEM DIDN'T ENTIRELY GO AWAY AFTER THE ALLIGNMENT; IT STEADILY GOT WORSE. I FINALLY TOOK IT TO AN INDPEPENDENT MECHANIC YESTERDAY AND THEY TOLD ME I NEED NEW BALL JOINTS AND CONTROL ARMS IN THE FRONT. I ALSO NEED ONE NEW ROTOR AND THE OTHER ROTOR TURNED. (THIS IS AFTER I HAD NEW BRAKE PADS INSTALLED ABOUT EIGHT MONTHS AGO AND THE ROTORS WERE FINE AT THAT TIME). I WAS QUOTED $663.56 FOR THIS WORK THAT INCLUDED ANOTHER ALLIGNMENT. I HAVE HAD TO REPLACE 50,000 MILE TIRES ONCE AT $600.00 AND TWO MORE TIMES ON THE FRONT AT ABOUT $350.00 EACH TIME. THE VEHICLE HAS ABOUT 107,000 MILES ON IT TODAY. MY COMPLAINTS ARE 1). I DRIVE WITH A TWO YEAR OLD IN THE CAR FREQUENTLY. THIS IS A BLATANT SAFETY RISK THAT JEEP IS DOING NOTHING ABOUT. THERE ARE MULTIPLE COMPLAINTS AND THIS SHOULD HAVE BEEN A SAFETY RECALL. AND 2)., THE MONEY THAT I'VE HAD TO SPEND ON THIS CAR-REPLACING FRONT BRAKE PADS, NEW ROTORS, BALL JOINTS, CONTROL ARMS, TIE ROD ENDS AND TIRES IS RIDICULOUS. I DON'T HAVE MUCH FAITH IN THE DEALERSHIP SINCE THEY DIDN'T IDENITIFY THE BALL JOINT PROBLEM WHEN THEY SHOULD HAVE. I MA

Wheels
Filed Oct 13, 201150,000 milesIA

LOSS OF CONTROL WHERE THE CAR JERKED AS IF I HAD HIT A PATCH OF ICE (IN THE SPRING WITH 50 WEATHER) ANYTIME I STEERED TO THE LEFT. HAVE HAD THE BALL JOINTS/CONTROL ARMS REPLACED 4 TIMES SINCE. *TR

Steering › Linkages › Tie Rod Assembly
Filed Aug 29, 201167,000 milesMI

FRONT LOWER CONTROL ARMS AND TIE RODS HAVE GONE BAD WITH ONLY 67000 MILES AND LESS THEN 5YRS OLD. *TR

Steering › Linkages › Tie Rod Assembly
Filed Aug 21, 201136,000 milesOH

LAST YEAR, 2010 I HAD TO REPLACE THE TIE RODS IN MY 2007 JEEP COMPASS 4X4. IT ONLY HAD 36,000 MILES AT THE TIME. NOW I'M TOLD THE BALL JOINTS ARE BAD. I CAN'T DRIVE MY CARE BECAUSE IT THROWS ME ALL OVER THE ROAD. A VERY DEFINITE SAFETY PROBLEM, NOT TO MENTION THE MONEY I'M SHELLING OUT FOR THE REPAIRS. *TR

Fuel System, Gasoline
Filed Aug 10, 2011OK

FUEL OVERFLOWS AND SPILLS OUT OF GAS TANK OPENING WHEN FILLING UP. *TR

Fuel System, Gasoline
Filed Jul 30, 2011IN

WHILE FILLING THE FUEL TANK ON MY 2007 JEEP COMPASS, WHEN THE PUMP SHUT OFF, A LARGE AMOUNT OF GAS REGURGITATED FROM THE FILLER NECK SPILLING ALL OVER ME, THE GROUND AND MY CAR. *TR

Suspension › Front
Filed Jun 30, 201160,000 milesOH

I WAS JUST HAD MY TIRES REPLACED AT 60,000 MILES AND WAS TOLD THAT BOTH LOWER BALL JOINTS WERE BAD . THIS IS A VERY LOW MILEAGE FOR THIS TO OCCUR.. I WAS QUOTED OVER $900 USD TO REPLACE BOTH LOWER CONTROL ARMS (WITH NEW BALL JOINTS) PLUS ALIGNMENT. *TR

Steering
Filed May 25, 201141,000 milesNJ

2007 JEEP COMPASS 4X4 WITH APPROX. 41,0000 MILES NEEDS TIE RODS LOWER BALL JOINT/ARM. BALL JOINTS ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. I JUST PAID $2,000 TO HAVE MY COMPASS FIXED. I CHECK WITH JEEP BEFORE IT WAS FIXED THE 800 NUMBER SAID IT WAS COVERED UNDER THE 5 YR POWERTRAIN, I CALLED THE GARAGE WERE MY CAR WAS THEY SAID THEY DID NOT THINK SO THEN I CALLED THE DEALER WHO SAID IT WAS NOT COVERED. AFTER MY CAR WAS IN PIECES MY DEALER TOLD ME I SHOULD OF BROUGHT THE CAR THERE THEY MAY OF BEEN ABLE TO GET SOME HELP FOR ME. NICE TIME TO TELL ME WHEN IT WAS IN PIECES. I FILED A COMPLIANT WITH JEEP BUT SINCE THIS IS A SAFETY HAZARD I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. IF I HIT A POT HOLE I WOULD OF LOST CONTROL OF THE CAR AND HURT MYSELF OR SOMEONE ELSE. WHAT DOES IS TAKE FOR THE NHTSA TO MAKE JEEP RECALL THE 2007 COMPASS TO FIX THIS. THIS IS A MAJOR SAFETY ISSUE. ARE WE GOING TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE TO ISSUE A RECALL. HOW PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE. . *TR

Suspension
Filed May 24, 201115 milesNY

2007 JEEP COMPASS CONTINUOUS (AT LEAST 6 TIMES) WATER LEAKING FROM SUN ROOF ...POOR DRAINING....UNCLOGGED DRAINS LINES(DEALER) NOISY THUMPING (SOME KIND OF ROAD NOISE) MANY COMPLAINTS WAS TOLD TIRES ARE NOISY....RETURNED TODAY (5/25/11) NOISE IS MORE EVIDENT AND HAS TO BE MORE SERIOUS THAN NOISY TIRES. DEALER HAS YET TO CORRECT THESE PROBLEMS PERMANENTLY. *TR

Suspension › Front
Filed Apr 19, 2011PA

2007 JEEP COMPASS 4X4 WITH APPROX. 48,000 MILES HAS UNDERGONE IT'S 4TH REPLACEMENT OF THE FRONT LOWER BALL JOINT/ARM. THE REPLACEMENT IS NOT UNDER WARRANTY WITH JEEP NOR RECALLED AT THIS TIME. EVERY YEAR AT TIME OF INSPECTION, THE JEEP COMPASS FAILS INSPECTION DUE TO BAD LOWER BALL JOINT. REPLACEMENT COSTS THE OWNER APPROX. $500 ANNUALLY. JEEP HAS NOT DONE ANYTHING TO CORRECT THIS DEFECT AT THE TIME. THE DEFECT IN THE BALL JOINT ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. *TR

Suspension › Front
Filed Apr 15, 201152,300 milesME

2007 JEEP COMPASS WITH APPROXIMATELY 52,300 MILES NEEDED LEFT AND RIGHT BALL JOINTS AND RIGHT OUTER TIE ROD REPLACED AT A COST OF $510. GIVEN THE FAIRLY LOW MILEAGE AND THE FACT THAT THIS AUTO IS DRIVEN ONLY ON PAVED CITY AND HIGHWAY ROADS THESE REPAIRS SHOULD NOT BE NECESSARY. OTHERS HAVE REPORTED ON THE WEB SIMILAR REPAIRS WITH BALL JOINTS/TIE RODS FOR THIS JEEP MODEL -- JEEP SHOULD HAVE A RECALL ON THIS MODEL FOR THIS DEFECT. *TR

Unknown or Other
Filed Mar 28, 201160,000 milesVA

2007 JEEP COMPASS 4X4. *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 16, 201156,702 milesMO

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH IN A RESIDENTIAL DRIVEWAY. THE BRAKES WERE APPLIED AND THE VEHICLE EXHIBITED A LOUD CLUNKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY DETECTED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 56,702. UPDATED 7/12/12 *CN UPDATED 07/18/12

Suspension › Front
Filed Feb 22, 201149,309 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED THAT THE FRONT LOWER CONTROL ARM BALL JOINT WAS DEFECTIVE. THE FRONT LOWER CONTROL ARM ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 49,309.

Suspension › Front
Filed Feb 19, 201149,000 milesNY

I WAS TOLD YESTERDAY THAT MY 2007 JEEP COMPASS FRONT SUSPENSION BALL JOINTS NEED TO BE REPLACED. I HAVE 49,000 MILES ON THE VEHICLE. THIS DEFECT COULD RESULT IN WHEEL FAILURE. NO FAILURE HAS OCCURRED YET. *TR

Suspension › Front
Filed Feb 16, 201126,000 milesMI

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE COUPLING ARMS, BUSHINGS AND BEARINGS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 35,000.

Suspension › Front
Filed Feb 14, 201153,654 milesCT

2007 JEEP COMPASS LOWER BALL JOINT FAILURE AT 53,654 MILES. COMPLETELY UNACCEPTABLE. TOOK MY JEEP IN FOR ROUTINE MAINTENANCE AND FOUND MY DRIVERS LOWER BALL JOINT VERY CLOSE TO SEPARATING. NOT ONLY THAT BUT THE VERTICAL LOWER CONTROL ARM BUSHING WAS SEPARATED FROM THE ARM !! ONLY REASON THERE WAS NOT DAMAGE TO MY VEHICLE OR MY LIFE WAS I HAD MY COMPASS SERVICED EARLY FOR THE 60K SERVICE. *TR

Suspension › Front
Filed Feb 7, 201152,000 milesIN

TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT SLOWED DOWN TO KEEP CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000.

Steering
Filed Jan 27, 201131,693 milesIL

TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WANDER OUT OF THE LANE CAUSING DIFFICULTY TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THE FRONT STABILIZER SWAY BAR AND RACK AND PINION WERE REPLACED. ALSO, THE TIE ROD WAS REPLACED TWICE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THAT THE SAME PARTS WHICH WERE PREVIOUSLY REPLACED HAD FAILED FOR THE THIRD TIME. THE TECHNICIAN STATED THAT THE FAILURES WERE COMMON ISSUES WITH THE MODEL YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,693.

Suspension
Filed Jan 19, 201137,820 milesWV

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED THAT THE FRONT LOWER BALL JOINTS WERE EXTREMELY LOOSE AND DISLODGING FROM THE SOCKET ABNORMALLY. THE DEALER WAS CONTACTED WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 37,820.

Suspension › Front
Filed Jan 14, 201139,422 milesNJ

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN HE WAS INFORMED THAT BOTH FRONT LOWER CONTROL ARMS WOULD NEED REPLACING. IN ADDITION, THE CONTACT STATED THAT THE WHEELS WERE ABNORMALLY SLANTED INWARD AS A RESULT OF THE CONTROL ARM FAILURE. THE CONTACT EXPRESSED CONCERN OF THE SAFETY RISK INVOLVED WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 39,422.

Suspension › Rear
Filed Jan 11, 2011112,000 miles00

REAR TRAILING ARM BUSHINGS ARE WORN AND NEED REPLACING. VEHICLE HAD BEEN AT DEALERS FOR FLUIDS CHANGE AND INSPECTION. THEN WENT TO REPLACE REAR TIRES WHICH I THOUGHT HAD DELAMINATED BUT FOUND UNEVEN TIRE TREAD WEAR ON THE INSIDE. TIRE DEALER FOUND UPPER BUSHINGS WORN BEYOND TOLERANCES. *TR

Suspension › Front
Filed Jan 2, 201140,000 milesOH

2007 JEEP COMPASS= WENT TO GET OIL CHANGE AND WAS TOLD LOWER BALL JOINTS WERE SHOT AND UNSAFE TO DRIVE. HOW LONG BEFORE YOU MAKE JEEP RECALL THIS JUNK? DO PEOPLE HAVE TO DIE FIRST? *TR

Suspension › Front
Filed Nov 19, 201048,200 milesWV

THUMPING IN FRONT TIRES TOOK TO HALLS TIRES AND THEY TOLD ME BOTH FRONT LOWER BALLJOINTS WERE COMPLETELY WORN OUT. 2007 JEEP COMPASS 4X4, $1000.00 TO REPLACE WITH ONLY 48,000 MILES ON THEM. WILL KEEP OLD PARTS. *TR

Suspension › Rear
Filed Nov 18, 201060,000 miles00

I RECENTLY HAD MY 2007 JEEP COMPASS IN TO DEALER TO CHECK OUT WHY VEHICLE WAS HANDLING IMPROPERLY . FOUND OUT I NEEDED $3000 OF FRONT AND REAR SUSPENSION PRTS INCLUDING CONTROL ARMS FRONT AND BACK WHEEL BEARINGS X 4 ,BALL JOINTS THE WHOLE BIT IN RESEARCHING THIS I FIND I AM ONE OF POSSIBLY THOUSANDS WITH THE SAME PROBLEMS ON THE SAME YEAR JEEP COMPASS. I HAVE BEEN LOYAL TO CHRYSLER EVEN AFTER OWNING A NEON WITH MANY PROBLEMS BUT THIS IS DEFINATELY THE LAST CHRYSLER DODGE OR JEEP PRODUCT I WILL EVER PURCHASE. THIS VEHICLE IS SIMPLY A LEMON AND SHOULD BE RECALLED. *TR

Steering
Filed Nov 1, 201049,000 milesPA

2007 JEEP COMPASS NEEDED TIE ROD ENDS REPLACED AT ANNUAL INSPECTION AT 49000 MILES AND BALL JOINTS NEED REPLACED AT 70000 MILES! JEEP WILL NOT COVER THEM AND THEY ARE THE ONLY ONES WHO MAKE THE BALL JOINTS HOW CONVENIENT. MECHANIC SAYS THEY ARE ONLY LASTING AN AVERAGE OF40-70K MILES AND TO GET RID OF THE VEHICLE. TIE ROD ENDS HAVE 25000 MILES ON THEM AND HE SAID WILL NEED REPLACED IN ABOUT A YEAR AGAIN! UPDATED 01/13/11*BF *TR

Suspension
Filed Oct 20, 201044,000 milesCT

BROUGHT MY 2007 JEEP COMPASS IN TO HAVE THE ALIGNMENT CHECKED. I WAS TOLD BY OUR JEEP DEALERSHIP THAT BOTH OF MY BALL JOINTS ARE FAULTY AND THE CAR IS EXTREMELY DANGEROUS TO BE DRIVING. I JUST BOUGHT THE CAR 10 MONTHS AGO FROM THE SAME JEEP DEALERSHIP. WE DRIVE ONLY HIGHWAY AND THE CAR ONLY HAS 44,000 MILES ON IT. *TR

Tires
Filed Oct 4, 201026,000 milesIL

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE HAD FIRESTONE LINE FIRE-HAWK GTA TIRES, LINE SIZE P215-55R18, AND DOT NUMBER VNOAF31. THE CONTACT WAS DRIVING 55 MPH WHEN HE HEARD AN ABNORMALLY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE WEARING PREMATURELY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 75,000.

Suspension › Front
Filed Sep 23, 201037,000 milesNY

2007 JEEP COMPASS RALLYE EDITION WITH 37,000 MILES. THERE WAS A METALLIC CREAKING / CLUNK FROM THE FRONT OF THE VEHICLE, AND HAD IT INSPECTED BY A LOCAL MECHANIC . BOTH LOWER BALL JOINTS WERE FOUND TO BE BAD WITH EXCESSIVE PLAY...BALL JOINTS WERE REPLACED W/ NEW. ENGINE OIL PUMP ALSO FAILED @ APPROX 15,000 MILES AND CAUSED ENGINE FAILURE WAS REPLACED UNDER WARRANTY AFTER A MONTH OF WAITING.. *TR

Steering
Filed Sep 11, 201051,526 milesNY

2007 JEEP COMPASS STEERING BALL PROBLEM COST $1000 VERY DANGEROUS FRONT LOWER CONTROL ARMS HAD TO BE REMOVED AND REPLACED. BALL JOINT PROBLEMS, COULD HAVE LOST CONTROL OF THE CAR. *TR

Suspension › Front
Filed Aug 30, 201038,200 milesMI

2007 JEEP COMPASS WITH 38,200 MILES ON IT. HEARD CLUNKING NOISE IN FRONT PASSENGER SIDE WHEEL AREA. TOOK TO DEALER AND WAS TOLD TIE RODS WERE BLOWN OUT AND VEHICLE UNSAFE TO DRIVE. SO FAR JEEP HAS NOT RESPONDED TO A RECALL INQUIRY YET. I ONLY DO LIGHT DRIVING TO WORK, APPROX 4 MILES A DAY, NEVER HAVE TAKEN IT OFF ROADING. $615 REPAIR COSTS. *TR

Suspension
Filed Aug 28, 201060,000 milesMA

TOOK CAR TO MY MECHANIC FOR AN OIL CHANGE. AFTER PUTTING CAR ON THE LIFT HE USUALLY DOES AN INSPECTION, BRAKES, EXHAUST, TIRES , STEERING , ETC.WHEN CHECKING FOR PLAY ON THE FRONT WHEELS HE NOTICE A VERY DANGEROUS PLAY ON BOTH FRONT WHEELS, MORE SEVERE ON THE RIGHT SIDE DUE TO FAILING BALL JOINTS. CAR IS A 2007 JEEP COMPASS WITH 60,000 MILES. *TR

Steering
Filed Jul 29, 201046,000 milesMI

I BOUGHT MY JEEP COMPASS LESS THAN A YEAR AGO WITH 42,000 MILES. ITS NOW ABOUT 10 MONTHS LATER AND I HAVE 46,000 MILES ON THIS JEEP (I.E. I DON'T DRIVE IT A TON) I HAVE DONE ZERO OFF ROADING AND I ALWAYS TRY TO AVOID POTHOLES AND BAD ROADS. TOOK IT IN TO INVESTIGATE SOME LOUD NOISES COMING FROM FRONT... ONLY TO FIND OUT THAT MY LOWER CONTROL ARMS HAVE TO BE REPLACED DUE TO BAD BALL JOINTS, OUTER TIE RODS ON BOTH SIDES IN THE FRONT, AND NEW BRAKES AND FRONT LEFT ROTOR NEEDED TO BE REPLACED. I FIND THESE PROBLEMS TO BE ABSURD, CONSIDERING THE AMOUNT OF MILES ON THIS VEHICLE. ALL OF THIS COSTING OVER $1000 TO REPAIR. JEEP NEEDS TO STAND BEHIND THEIR PRODUCT AND CLEARLY RECALL THESE ISSUES. I AM NOT HAPPY AFTER READING ALL OF THE SIMILAR PROBLEMS OF OTHER JEEP COMPASS OWNERS; AND IT MAKES ME EVEN MORE UPSET TO LEARN THAT MOST OF THESE PROBLEMS ARE RE-OCCURRING WITHIN 2-3 YRS. THIS NEEDS TO BE ADDRESSED.. ORJEEP WILL BE LOSING MY BUSINESS IN THE FUTURE... THANKS! *TR

Suspension › Front
Filed Jul 28, 201050,000 milesNC

TOOK 2007 JEEP COMPASS IN FOR OIL CHANGE, MENTIONED RATTLING NOISE IN FRONT END. MECHANIC FOUND THAT BOTH LOWER CONTROL ARMS/BALL JOINTS NEED TO BE REPLACED. JEEP ONLY 3 YEARS OLD AND GUESS WHAT WARRANTY EXPIRED! TOTAL REPAIR COSTS ~ 700 DOLLARS. NO RECALL AS OF YET, BUT THERE SHOULD BE CONSIDERING COUNTLESS OTHER COMPASS OWNERS ARE EXPERIENCING THE VERY SAME PROBLEM. *TR

Steering
Filed Jul 8, 201056,000 milesIA

2007 JEEP COMPASS BALL JOINTS ON PASSENGER AND DRIVERS SIDE BOTH FAILED AT 56,000 MILES. NEVER BEEN OFF ROAD JUST NORMAL EVERY DAY DRIVING. PARTS HAVE BEEN REPLACED, AND OLD PARTS ARE AVAILABLE FOR INSPECTION. *TR

Steering
Filed Jun 8, 201042,000 milesMI

FRONT END WOULD SHAKE WHEN COASTING AT 40 MPH. TOOK THE CAR IN TO THE DEALERS WITH 44,179 MILES AND THEY TOLD ME I NEEDED TO REPLACE FRT LOWER CONTROL ARMS LEFT OUTER TIE AND RT INNER TIE ROD CAUSE THEY WERE ALL WORN OUT. SO THEY REPLACED THEM ALL. ALL NEW PARTS AND $1034.00. *TR

Suspension › Front
Filed May 27, 201029,000 milesNY

2007 JEEP COMPASS ISSUES WITH BRAKES PADS, ROTOR SUSPENSION ,TIE RODS,BALL JOINT, STRUTS, SWAYBAR, SWINGBAR FULL FRONT SUSPENSION AND FRONT BRAKES AND ROTORS. IN 1/20/10 I BROUGHT ME JEEP COMPASS IN BECAUSE OF NOISE FOUND OUT THAT I NEED STRUTS FRONT BRAKES AND ROTORS OUTER TIE RODS A WHEEL ALIGNMENT IT CAUSE ME OVER A THOUSAND DOLLARS NOW 4 MONTHS LATER I HAVE MORE ISSUES WITH THE CAR SO I BRING IT BACK NOW THEY SAID THAT I NEED BALL JOINT SWAYBAR SWING BAR AND BEARINGS AND THE REAR BRAKES AND ROTORS ETC THIS IS GOING TO COST ME 1300 NOW THAT I THINK ABOUT IT I NEVER HAD A CAR THAT HAD SO MANY PROBLEMS MY CAR HAS ONLY 29000 MILES ITS 3 YEARS OLD WHY DOES IT NEED THIS MUCH WORK EVEN THE MECHANIC SAYS THIS CAR HAS ALOT OF ISSUES WHIT THE FRONT END AND STEERING AND SUSPENSION AND I OWNED OTHER CARS THAT ARE OLD AND HAVE NOT ANY ISSUES WITH THE CAR EXCEPT THE REPLACING BRAKE PADS AND OIL CHANGES THERE HAS TO BE AN ISSUE THAT I THINK SHOULD BE LOOKED AT WHY THESE PARTS ARE FAILING SO SOON THANK YOU. *TR

Suspension › Front
Filed May 3, 2010RI

I HAVE A 2007 JEEP COMPASS 4X4. STARTED OUT WITH BANGING NOISES COMING FROM THE FRONT. I HAVE REPLACED BOTH STRUTS (38000 MILES). NOISE WAS STILL THERE, FOUND OUT THAT I NEEDED A RIGHT FRONT TIE ROD AND LOWER CONTROL ARM (45000 MILES) REPLACED. A FEW MONTHS LATER I AM NOW HEARING SQUEAKING NOISES AND RATTLING. JUST FOUND OUT THAT I NOW HAVE TO HAVE THE LEFT LOWER CONTROL ARM REPLACED. LIKE ALL THE OTHER COMPLAINTS THAT I HAVE SEEN, THE PROBLEMS THAT I AM HAVING ARE THE EXACT SAME. THIS IS NOT RIGHT!! THE CAR IS UNDER 50,000 MILES (ALL HIGHWAY) AND SHOULD NOT BE HAVING THESE KINDS OF ISSUES. I HAVE NEVER RUN INTO THIS WITH ANY OTHER TYPE OF VEHICLE THAT I HAVE OWNED. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE SOMETHING AWFUL HAPPENS. MY MECHANIC TELLS ME THAT HE SEES ALOT OF THIS WITH THE COMPASS AND PATRIOT MODELS. JEEP USED CHEAPER PARTS TO MAKE THE VEHICLE AFFORDABLE. GREAT, EXCEPT THE CONSUMER WILL NOT BUY ANOTHER JEEP PRODUCT AFTER THIS. I KNOW THAT I WON'T. THEY NEED TO OWN UP TO THIS AND HELP IT'S CUSTOMERS WITH THE REPAIR ISSUES. THERE ARE TOO MANY OF THEM AND THEY ARE ALL IDENTICAL. PLEASE INVESTIGATE THIS ISSUE. SEVERE SAFETY ISSUES GOING ON HERE. I DON'T KNOW HOW PEOPLE CAN DO BUSINESS LIKE THIS. THANK YOU. *TR

Suspension
Filed Apr 14, 201041,000 milesKS

2007 JEEP COMPASS WITH 41,000 MILES. TOOK IT IN FOR OIL CHANGE AND TO INVESTIGATE CLUNKING NOISE IN THE FRONT END. MECHANIC DISCOVERD LEFT AND RIGHT SIDE LOWER CONTROL ARMS/BALL JOINTS BADLY WORN. COST TO REPAIR...$900. *TR

Steering
Filed Apr 2, 201067,000 milesMI

2007 JEEP COMPASS TIE ROD AND CONTROL ARM FAILURE.

Suspension › Front
Filed Mar 14, 2010VA

I WENT TO GET A STATE INSPECTION FOR MY 2007 JEEP COMPASS 4X4, IT HAS 48,000 MILES ON IT AND I WAS TOLD THAT BOTH LOWER BALL JOINTS WERE WORN OUT, UPON FUTHER INVESTIGATION IT WAS FOUND THAT THERE WAS LITTLE OR NO GREASE IN THE BALL JOINTS. AFTER SEARCHING FOR REPLACEMENT BALL JOINTS I FOUND MY ONLY OPTION AT THE TIME WAS TO BUY TWO USED CONTROL ARMS FROM A JUNK YARD, THE BALL JOINTS ON THESE CONTROL ARMS WERE ALSO VOID OF GREASE.. AFTER TALKING WITH OTHER OWNERS OF JEEP COMPASS 4X4 I HAVE FOUND THAT ALL 5 OF THE OTHER OWNERS OF THESE VEHICLES IN THIS AREA HAVE ALSO HAD TO REPLACE BALL JOINTS, ALL OF THEM WERE ALSO UNDER 5,0000 MILES. THIS IS UNACEPTABLE, BALL JOINTS SHOULD LAST A LOT LONGER THAN THIS AND WOULD IF THEY HAD ADEQUATE GREASE AND GREASE FITTING WHERE GREASE COULD BE ADDED TO THE BALL JOINTS. JUST SO WE ARE CLEAR, THE BOOTS COVERING THE BALL JOINTS WHERE THE GREASE SHOULD BE WERE IN PERFECT CONDITIONSO THIS WAS NOT A PROBLEM WITH SOMETHINGS BE TORN OF MISUSED. *TR

Suspension › Front
Filed Feb 27, 2010ID

I TOOK MY CAR TO MY MECHANIC TO HAVE THE FRONT END CHECKED BECAUSE OF CLUNKING NOISES ON THE DRIVER'S SIDE. THE MECHANIC FOUND THE FRONT LEFT LOWER BALL JOINT/CONTROL ARM IN NEED OF REPLACEMENT. I'VE ALREADY REPLACED BOTH OUTER TIE ROD ARMS (AT 75,000 MI). THE MECHANIC TOLD ME THAT BOTH PROBLEMS ARE A COMMON OCCURRENCE ON ALL JEEP MODELS. THE REPAIR WILL COST $509.00 . AS THIS IS A MAJOR SAFETY ISSUE, I WOULD REQUEST THAT NHTSA PLEASE INVESTIGATE THE SUSPENSION PROBLEMS ON JEEP COMPASSES. *TR

Suspension › Front
Filed Feb 26, 201061,000 milesMD

MY WIFE'S 2007 JEEP COMPASS 4X4 LTD WAS TAKEN TO OUR LOCAL JEEP DEALERSHIP IN EDGEWOOD, MD FOR A ROUTINE OIL CHANGE. A MECHANIC ON DUTY NOTIFIED US THAT IN ADDITION TO THE OIL CHANGE, WE WOULD NEED TO HAVE THE FRONT DRIVERS SIDE BALL JOINT (LOWER) REPLACED BECAUSE IT WAS "LOOSE". THE MECHANIC DESCRIBED THE PROBLEM AS SOMETHING SERIOUS THAT NEEDED TO BE TAKEN CARE OF IMMEDIATELY SINCE THE WHEEL COULD FALL OFF IN EXTREME CONDITIONS. LESS EXTREME CONDITIONS WERE DESCRIBED TO US AS LEADING TO A POSSIBLE LOSS OF STEERING CONTROL. THE MECHANIC ALSO MENTIONED TO US THAT THIS WAS A COMMON OCCURRENCE WITH THE JEEP COMPASSES HE HAS WORKED ON. WE TOOK IMMEDIATE ACTION TO FIX THE CAR TO KEEP IT DRIVABLE BY HAVING THE DEALERSHIP REPLACE THE BALL JOINT THE FOLLOWING DAY - SAFETY WAS OUR PRIMARY CONCERN. WE TOOK STEPS TO CONTACT CHRYSLER'S CORPORATE HEADQUARTERS TO SEE IF THIS WOULD BE SOMETHING THEY WOULD CONSIDER REPLACING SINCE OUR CAR WAS BEYOND WARRANTY (61,000 MILES) - THEY DISMISSED OUR CLAIM AND WOULD NOT REIMBURSE US FOR THE WORK DONE OR THE REPLACEMENT PARTS. HAVING DONE SOME RESEARCH, IT SEEMS MOST JEEP MODELS FROM 2007 THROUGH 2009 HAVE BEEN EXPERIENCING BALL JOINT PROBLEMS LEADING TO RECALLS - THE COMPASS IS NOT YET ON THE RECALL LIST. A BALL JOINT FAILING AFTER 2 YEARS OF OWNING THE CAR AND ALL HIGHWAY MILES (NO OFF-ROADING, NO CITY DRIVING, NO BUMPY ROADS, ETC.) JUST SEEMS VERY ABSURD TO US. THIS SEEMS TO ME LIKE IT?S MORE OF AN ISSUE WITH DEFECTIVE PARTS PLACED IN THE COMPAS

Suspension › Front
Filed Feb 24, 201051,551 milesMA

MY JEEP COMPASS 2007 WENT IN TO HAVE THE TWO FRONT TIRES REPAIRED. THE REPAIR MAN FOUND THAT MY LOWER BALL JOINTS AND LEFT OUTER TIE ROD WERE "TRASH". THE LEFT SIDE HAD FALLEN APART. I CALLED JEEP TO SPEAK TO THEM IN REGARDS TO THIS AFTER CHECKING IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM. OBVIOUSLY THE EQUIPMENT THEY ARE USING OR THE PEOPLE WHO ARE PUTTING THEM TOGETHER ARE NOT EITHER FAULTY OR NOT WELL DONE. THIS IS A WIDE SPREAD PROBLEM. JEEP DID OFFER TO PAY FOR THE REPAIR IN THE "EVENT THAT IT TRULY WAS A DEFECT". THE PROBLEM IS MY JEEP IS NOT A CHRYSLER DEALER AND WHERE IT'S AT AND THE CONDITION IT IS IN, IT WOULD COST ME NEARLY $500 PLUS TO GET TO ONE. WITH THAT JEEP WOULD NOT HELP ME. I AM STUCK PAYING FOR THE REPAIR OF A VEHICLE THAT HAS FAULTY PARTS AND WORKMANSHIP. THIS IS NOT A SINGLE EVENT... AND I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. I WILL BE GETTING MY CAR REPAIRED RIGHT WHERE IT'S AT, BUT I WILL BE PURSUING JEEP LEGALLY THROUGH THE ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU ECT UNTIL THIS MATTER IS RESOLVED. *TR

Suspension
Filed Feb 9, 201055,000 milesMI

I HAVE A 2007 JEEP COMPASS WITH 55,000 MILES, THE LOWER BALL JOINTS AND TIE ROD ENDS HAVE TO BE REPLACED. IN MY OPINION AND THE REPAIR SHOPS OPINION THIS IS EXTREMELY PREMATURE FOR REPLACEMENT OF THESE PARTS. THE COST OF REPLACEMENT OF THESE PARTS ARE NOT CHEAP EITHER. I KNOW I AM NOT THE ONLY ONE WITH THIS SAME PROBLEMS WITH THIS VEHICLE OR THE SISTER VEHICLE TO THIS, THE JEEP PATRIOT. I HAVE READ NUMEROUS OTHER COMPLAINTS ON VARIOUS WEBSITES ABOUT THIS SAME PROBLEM WITH JEEP CUSTOMERS WITH LESS MILES THAN MINE. WHAT REALLY FRUSTRATES ME THE MOST IS THAT CHRYSLER WILL NOT EVEN ACKNOWLEDGE THE PROBLEM. AND KEEP CHARGING $800.00 TO REPAIR THIS PART THAT WILL HAPPEN AGAIN AND AGAIN! THIS IS A VERY DANGEROUS PROBLEM. MY VEHICLE WAS AT THE POINT WHERE THE BALL JOINTS AND TIE ROD ENDS ARE ABOUT READY TO BREAK. THANKS FOR YOUR TIME. *TR

Power Train › Automatic Transmission
Filed Dec 25, 200942,000 milesUT

CVT TRANSMISSION STARTED MAKING NOISE AND NOT SHIFTING AT 42000 MILES. NO ACCIDENT OCCURRED BUT SINCE JEEP/DODGE SERVICE DEPARTMENTS ARE NOT AUTHORIZED TO PERFORM MAINTENANCE ON CVT TRANSMISSIONS IT HAD TO BE REPLACED. DUE TO ISSUES WITH JEEP/DODGE A NEW TRANSMISSION WOULD HAVE BEEN ON BACKORDER FOR A MINIMUM OF 30 DAYS. I WAS NOT ABLE TO WAIT THAT LONG SO I FOUND A LOW MILEAGE TRANSMISSION IN A SALVAGE YARD AND HAD THE SERVICE DEPARTMENT INSTALL IT. BECAUSE I PURCHASED MY JEEP APPROX. 2 WEEKS BEFORE THE LIFETIME POWERTRAIN WARRANTY WAS INITIATED I HAD TO BEAR THE ENTIRE COST. *TR

Power Train › Manual Transmission
Filed Dec 10, 200938,121 milesCA

WAS DROPPING DAUGHTER OFF AT THE BUS STOP WHEN FIRST NOTICED THAT SHIFTING INTO FIRST GEAR WAS DIFFICULT. THEN IT HAPPENED AGAIN WHEN I WAS AT A STOP LIGHT, THE CAR WOULD NOT SHIFT INTO 1ST OR 2ND GEAR, WAITED AND PUMPED THE CLUTCH AND IT WENT IN. NEXT DAY WAS LEAVING HOME AND THE CAR WOULD NOT SHIFT AFTER I STOPPED AT A STOP SIGN, AND RETURNED HOME AFTER THE CAR FINALLY WENT INTO GEAR. MECHANIC TOLD US THAT THE SLAVE CYLINDER WAS LEAKING PROFUSELY. OUR 2007 JEEP COMPASS 4X4 MANUAL TRANSMISSION ONLY HAD 38,121 MILES. WE HAVE BEEN TOLD THAT BY SEVERAL MECHANICS THAT THIS SHOULD NOT HAPPEN TO A CAR THIS NEW WITH SO FEW MILES. ALL OF THE PARTS WERE ON BACK ORDER AND OUR CAR HAS BEEN IN THE SHOP NINE DAYS. JEEP HAS FIXED THE PROBLEM, BUT HAS NOT TAKEN THE RESPONSIBILITY TO PAY FOR THE ENTIRE REPAIR. *TR

EquipmentFire
Filed Nov 19, 200917,881 miles00

IT HAS COME TO OUR ATTENTION AN INVESTIGATION ABOUT JEEP. WE ARE THRIFTY CAR RENTAL FRANCHISE COMPANY IN COSTA RICA, AND WE HAVE FILED SEVERAL REPORTS ABOUT AN INCIDENT WITH A COMPASS JEEP TO CHRYSLER IN COSTA RICA AND THROUGH THEIR HEADQUARTERS IN THE USA AND NONE SEEMS TO EXPLAIN CONSISTENTLY WHAT HAPPENED. THE CAR WAS RUNNING PERFECT AND OK, WITH A TOTAL MILEAGE ABOUT 28610 KM ( 17881 MILES) THE DRIVER STOP BECAUSE HE SAW SMOKE COMING OUT FROM THE ENGINE. HE PUT HIS FAMILY AWAY BUT THE CAR STARTED ON FIRE. SUDDENLY THE FRONT PART OF THE CAR BURN, TOTAL DAMAGE WAS PRODUCED IN THAT AREA. WE FILED A REPORT BEFORE THE DEALERSHIP AND THEY COULD NOT EXPLAIN WHAT HAPPENED. THEY DENIED ANY GUARANTEE, MANUFACTURE ERROR AS WELL AS ANY RESPONSIBILITY. THE CAR WAS USELESS AFTER THAT. WE HAVE PHOTOS AND CLAIM REPORT BEFORE THE DEALER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Jeep Compass 4x4 → · Every Compass 4x4 year → · How the figures are calculated →