Page 14 of 14 · complaints 651–696 of 696

2007 Jeep Commander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine and Engine Cooling › Engine
Filed Mar 6, 200940,800 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING BETWEEN 20-50 MPH, THE VEHICLE LOSES COMPLETE POWER WITHOUT WARNING. WHEN ACCELERATING FROM A STOP, THE VEHICLE IS UNRESPONSIVE. ON ONE OCCASION, THE ENGINE LOST POWER IN THE MIDDLE OF THE INTERSECTION AND THEN LUNGED FORWARD SECONDS LATER. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE LUNGED TWICE BEFORE RESPONDING. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THIS FAILURE. THE CONTACT HAS AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED ON MARCH 9, 2009. THE FAILURE MILEAGE WAS 40,800.

Power Train
Filed Jan 30, 2009NC

I HAVE A 2007 JEEP COMMANDER. IT HAS BEEN STALLING (BUT NOT CUTTING OFF COMPLETELY) FOR SOMETIME. WEDNESDAY, JANUARY 28 2009 IT BEGAN TO STALL AND CUT OFF. IT WOULD ALSO REV UP TO ABOUT 3000 RPMS WHILE SITTING STILL. WHILE AT A STOP LIGHT ON THE SAME DAY IT DID THE SAME AND LUNGED FORWARD AT THE SAME TIME (WITH MY FOOT ON THE BREAK). LUCKILY THERE WAS NO ONE COMING THROUGH THE INTERSECTION. IT HAS BEEN AT A CERTIFIED JEEP DEALERSHIP TWICE IN THE LAST WEEK, THIS TIME FOR THREE DAYS - SO FAR! I AM BEING TOLD THAT THEY ARE UNABLE TO FIND ANYTHING WRONG. A VEHICLE CUTTING OFF IN TRAFFIC AND GOING FORWARD ON ITS OWN SEEMS TO ME TO BE A SERIOUS SAFETY PROBLEM. *TR

Engine and Engine Cooling › Engine
Filed Dec 23, 200833,000 milesFL

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUT OFF. THE ROAD CONDITIONS WERE NOT A FACTOR. WHILE DECELERATING, ALL OF THE INDICATORS ON THE INSTRUMENT PANEL FLASHED AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE DEALER COULD NOT FIND ANY FAILURES. AFTER THE FAILURE OCCURRED, THE VEHICLE WOULD IMMEDIATELY RESTART. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY STILL CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER COULD NOT SEEM TO TROUBLESHOOT THE ISSUE. THE FAILURE MILEAGE WAS 33,000. UPDATED 02/10/09 *BF UPDATED 02/11/09.*JB

Electrical System
Filed Dec 2, 200823,000 milesCA

I OWN A 2007 JEEP COMMANDER AT ABOUT 10,000 MILES IT STARTED TO STALL AND TURN OFF. DEALER DID NOT REPLACE ANY PARTS ONLY FLUSHED THE ON BOARD COMPUTER AND UPDATED THE SOFTWARE. MONTHS LATER IT STARTED TO DO THE SAME THING. DEALER DID NOT FIND ANYTHING WRONG AND PERFORMED THE SAME TASK OF FLUSHING THE COMPUTER AND UPDATING ITS SOFTWARE. TWO YEARS AND 23,000 MILES AND THE CAR IS HAVING THE SAME PROBLEM. I HAVE AN EXTENDED WARRANTY SO I'M GOING BACK TO THE DEALER, BUT I DON'T THINK THEY WE FIX THE PROBLEM . TR

Electrical System
Filed Dec 1, 200838,000 milesMA

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED UNEXPECTEDLY WHILE PROCEEDING TO A COMPLETE STOP. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS WITH THE GEAR SHIFTER PLACED IN THE NEUTRAL POSITION. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRONIC CONTROL UNIT (ECU). THE DEALER REPROGRAMMED THE ECU; HOWEVER, THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE CURRENTLY HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 40,200. UPDATED 01/07/09. *LJ THE CONSUMER STATED SEVERAL COMPONENTS WERE REPLACED, BUT THE STALLING CONTINUED. UPDATED 01/08/09. *JB

Steering
Filed Nov 10, 200819,000 milesPA

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT NOTICED A FLAT METAL PLATE UNDERNEATH THE VEHICLE THAT WAS STRIKING AGAINST THE STOPPER, CAUSING A DEEP GASH. THE STOPPER IS A CURVED METAL PLATE THAT CONTROLS THE STEERING WHEEL FROM TURNING TOO FAR LEFT OR RIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO FAULTY DESIGN. THE TECHNICIAN RECOMMENDED THAT A DIAGNOSTIC BE PERFORMED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE AUTHORIZED DEALER FOR A DIAGNOSTIC. SHE WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 19,000.

Engine and Engine Cooling › Engine
Filed Nov 6, 200813,901 milesGA

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. THE FAILURE OCCURRED MORE THAN ONCE. THE MOST RECENT FAILURE OCCURRED WITHOUT WARNING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE VEHICLE THEN IMMEDIATELY RESTARTED. THERE WAS NO WARNING BEFORE THE VEHICLE SHUT OFF AND NO CODES APPEARED AFTERWARDS. THE VEHICLE IS VERY DIFFICULT TO MAINTAIN CONTROL OF WHEN ATTEMPTING TO PULL OFF THE ROAD. THE DEALER KEPT THE VEHICLE FOR A WEEK, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THEY ALSO HOOKED UP A SCANNER TO THE VEHICLE, BUT THERE WERE NO ERROR CODES. THE FAILURE MILEAGE WAS 13,901. UPDATED 03/12/09. *LJ UPDATED 03/16/09. *JB

Power Train
Filed Oct 15, 200823,000 milesFL

TRANSMISSION NOT SHIFTING, WHEN @ A COMPLETE STOP POSITION, CAR LUNGES FORWARD WITHOUT ANY ACCELERATION PEDAL PRESSURE, WHILE DRIVING ALL "PRNDL " LIGHTS CAME ON THEN CAR WOULD NOT GO OVER 30 MPH EVEN THOUGH I AM STEPPING ON ACCELERATION PEDAL, WHEN PUTTING CAR IN DRIVE AND STEPPING ON ACCELERATION PEDAL, ENGINE REVS BUT WILL NOT GO, CHECK ENGINE LIGHT TURNS ON, CAR COMPLETELY SHUTS OFF WHILE DRIVING. SHUTS OFF WHILE DRIVING @ 65 MPH. ENGINE STALLING AND CUTTING OFF FAILURE AND HAS OCCURRED @ LEAST 5 TIMES. THE CONSEQUENCES HAVE BEEN THAT I COULD HAVE BEEN IN 2 CAR ACCIDENTS WITH 3 YEAR OLD SON IN CAR. I ALSO HAVE SPEND TIME OFF FROM WORK DUE TO DAMAGES AND SPENT OUT OF POCKET EXPENSES ON RENTAL CARS. I NOW HAVE A FEAR OF DRIVING. DUE TO THE CAR LUNGING I HAVE ALMOST REAR ENDED 10 CARS, ON 10 DIFFERENT OCCASIONS. I HAVE TAKEN CAR TO THE DEALER SEVERAL TIMES FOR REPAIRS WITH NO SUCCESS. THEY HAVE UPDATED SOFTWARE, PERFORMED PCM REFLASH, REC THROTTLE BODY AND INJECTOR SERVICE, REPLACED ESM MODULE, REPLACED SOCKET. *TR

Electrical System
Filed Oct 6, 20083,000 milesRI

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STOPPED RUNNING WITHOUT WARNING. THE CONTACT HAD ASSISTANCE WITH MOVING THE VEHICLE TO THE SIDE OF THE ROAD. AFTER SEVERAL ATTEMPTS, THE ENGINE RESTARTED AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE RPM'S RACED WITHOUT PRESSURE BEING APPLIED TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE COMPUTERIZED SYSTEM WAS RESET, BUT THERE WERE NO RESOLUTIONS. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 11/07/08 *BF

Visibility › Windshield
Filed Sep 30, 20081,000 milesAL

I OWN A 2007 JEEP COMMANDER. A SMALL ROCK HIT MY WINDSHIELD AND THE GLASS BREAKAGE SPREAD QUICKLY ACROSS TO THE MIDDLE OF THE ENTIRE SHIELD. THIS SMALL ROCK WOULD ONLY HAVE MAYBE BEEN A TINY NICK ON ANY OTHER VEHICLE WINDSHIELD. THIS IS EXTREMELY DANGEROUS AND IF YOU LOOK AT THE EDMUNDS FORUM FOR THIS PROBLEM, EVERYONE WITH A JEEP COMMANDER HAS THIS PROBLEM AND HAS BEEN UNABLE TO GET CHRYSLER TO DO ANYTHING ABOUT IT. IT IS A DESIGN FLAW AND POOR QUALITY OF WINDSHIELD. SOME PEOPLE HAVE REPLACED AS MANY AS 4 WINDSHIELDS EACH YEAR OF THE COMMANDER OWNERSHIP. I HAD ONLY DRIVEN MY JEEP APPROXIMATELY 1000 MILES WHEN IT HAPPENED. THE REPLACEMENT IS $500.00 AND I KNOW THAT IT WILL CRACK AGAIN WHEN REPLACED. DUE TO THE DANGER IN THE GLASS, I WOULD LIKE YOUR HELP IN GETTING SOMETHING DONE ABOUT THIS PROBLEM. THANK YOU. JAN HARPER *TR

Engine and Engine Cooling
Filed Sep 8, 200825,892 milesFL

DRIVING ON HIGHWAY AT APPROX 60MPH AND VEHICLE ENGINE SHUTS OFF. NO CHECK ENGINE LIGHT. THIS HAPPENED TWICE THAT DAY... *TR

Engine and Engine Cooling
Filed Aug 18, 200812,000 milesCA

BASICALLY THE ENGINE STALLS OUT WHILE VEHICLE IS AT IDLE. ENGINE RPM'S WILL INCREASE UP TO 1200 AND THEN DROP TO ABOUT 3000 RPMS, AND SOMETIMES LOWER THEN THIS; ALMOST TO THE POINT OF KILLING THE ENGINE. IT HAS OCCUR TWICE TO ME, AND THREE TIMES TO MY WIFE. *TR

Engine and Engine Cooling
Filed Aug 13, 200811,000 milesTX

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SLIPPED INTO A LOWER GEAR AND MADE A LOUD NOISE. THE CONTACT ATTEMPTED TO PULL TO THE SIDE OF THE ROAD, BUT THE POWER STEERING LOCKED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY. A FEW DAYS LATER, WHILE ATTEMPTING TO STOP AT STOP LIGHT, THE FAILURE RECURRED EXCEPT THIS TIME THE CONTROL PANEL FAILED AS WELL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THERE ARE NO RECALLS LISTED AT THIS TIME; HOWEVER, THE CONTACT IS EXPERIENCING THE SAME FAILURES LISTED IN DEFECT INVESTIGATION NUMBER EA07007. THE VEHICLE HAS NOT BEEN REPAIRED AND REMAINS AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

Service Brakes, HydraulicCrash
Filed Aug 10, 200816,000 milesTX

TRAVELING TO STOPLIGHT, AND WHEN I WENT TO BRAKE, THE BRAKES DID NOT CATCH CAUSING ME TO CRASH INTO THE CAR IN FRONT OF ME. *TR

Electrical System
Filed Aug 6, 2008MI

WHEN I TRY TO ACCELERATE MY VEHICLE HESITATES AND THEN SHUTS OFF. THE LIGHTS ON THE DASHBOARD ILLUMINATE BUT THE CAR IS NO LONGER RUNNING. THIS HAPPENS AT LEAST ONCE A MONTH AND HAS BEEN IN FOR SERVICE AND THE PROBLEM HAS NOT BEEN CORRECTED. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Aug 4, 200812,400 milesNJ

THE "SERVICE TIRE PRESSURE SYSTEM" LIGHT COMES ON. I HAVE BROUGHT THE CAR BACK TO THE DEALER 7-8 TIMES FOR THE SAME PROBLEM AND HAVE COMPLAINED TO JEEP. I BRING IT IN FOR SERVICE AND THEY PERFORM WHATEVER NEW FIX THEY CONJURE UP AND IT SOMETIMES WILL STOP FOR A WEEK OR TWO THEN COME RIGHT BACK ON, IT ONCE CAME BACK ON WHILE DRIVING HOME FROM THE DEALER. I ALSO HAVE A FRIEND WITH THE SAME VEHICLE WHO HAS THE EXACT SAME PROBLEM. THE TIRE PRESSURE SYSTEM HAS READ FAULTY TIRE PRESSURES AS WELL THAT COME AND GO AND CAN CHANGE DRAMATICALLY IN JUST 5 MINUTES. I AM CURRENTLY DRIVING ON MY SPARE DUE TO A LOW PRESSURE READING AND WHEN I WENT TO PUT AIR IN MY TIRE, I TRIED TO UNSCREW THE PLASTIC ON THE VALVE AND HALF THE VALVE CRACK OFF. I NOW HAVE THE SPARE ON AND WHILE A PORTABLE TIRE GAUGE READS 35 THE TIRE PRESSURE SYSTEM IN THE CAR READS 19. *TR

Seat Belts
Filed Jul 3, 2008AR

I DRIVE A JEEP COMMANDER AND THE THIRD ROW SEAT BELT HAS BEEN BROKEN SINCE I BOUGHT THE VEHICLE IT HAS BEEN REPLACED ONCE AND IT STILL DOES NOT WORK THE SEAT BELT WILL NOT PULL OUT TO BUCKLE UP MY CHILD, THE DEALER SAYS THE SEAT IS NOT LINING UP WITH THE VEHICLE... *TR

Service Brakes, Electric
Filed Jul 2, 20082,493 milesCA

THE BRAKE SYSTEM WOULD LOCK UP AT HIGH SPEEDS, DRIVABLE AND YOU FEEL THE FRICTION AND IT'S LIKE A TUGGING EFFECT UNTIL YOU BRAKE AND THEN IT WOULD BE COMPLETELY FINE. THIS FIRST HAPPENED BACK IN JUNE OF 2007. I BROUGHT THE CAR IN TO HAVE THE DEALER LOOK AT THE PROBLEM AS SOON AS IT HAPPENED. THEY SAID EVERYTHING WAS FINE AND THEY COULDN'T FIND ANYTHING WRONG, NOTHING SHOWED UP ON THEIR TESTS. THIS BRAKE PROBLEM HAPPENED OCCASIONALLY THROUGH THE YEAR WITH NO WARNING LIGHT APPEARING ON THE PANEL AND IT WAS BROUGHT TO THE DEALERS ATTENTION AND ALWAYS THE SAME RESULT, NOTHING THEY CAN FIND IN THEIR TESTS. BUT LATELY THIS BRAKE PROBLEM WAS HAPPENING MORE FREQUENTLY, MORE RANDOM AND PROGRESSIVE AND AGAIN WAS BROUGHT TO THE DEALERS ATTENTION, 3 DIFFERENT DEALERS IN FACT. AND STILL NOTHING THEY CAN FIND. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jun 16, 2008LA

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSES POWER AND SHUTS OFF. WHEN SHE RESTARTS THE VEHICLE, IT RUNS SLUGGISH AND WITH LESS POWER. SHE IS UNABLE TO ACCELERATE OVER 30 MPH. THE CONTACT CALLED THE DEALER AND THEY ADVISED HER TO BRING IN THE VEHICLE TO THE SERVICE DEPARTMENT. THE DEALER COULD NOT DUPLICATE THE FAILURE ON TWO SEPARATE OCCASIONS. NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) WAS FOUND FOR THE 2006 COMMANDERS. THE MILEAGES WERE UNAVAILABLE. UPDATED 10/03/08 *BF THE DEALER UPDATED THE PCM. UPDATED 10/06/08. *JB

Structure
Filed Jun 14, 200811,935 milesOH

I HAVE OWNED MY 2007 JEEP COMMANDER FOR ABOUT TEN MONTHS NOW. THE PROBLEM I HAVE IS WHEN MY KNEE BUMPS THE BOTTOM OF THE IGNITION KEY (TURNING IT TO THE LEFT, & SHUTTING THE VEHICLE OFF) WHICH IS UNUSUALLY LOCATED AT THE BOTTOM PORTION OF THE CONSOLE (I GUESS THIS VEHICLE WASN'T MEANT FOR TALL PEOPLE). WHEN THIS HAPPENS THE VEHICLE IMMEDIATELY SHUTS OFF, CAUSING THE POWER STEERING TO SHUT OFF AS WELL. THIS HAS HAPPENED FOUR TIMES NOW. THE LAST TIME IT HAPPENED WAS THURSDAY, JUNE 12, 2008 AROUND 11:15 AM. I WAS DRIVING MY 1 YEAR OLD SON TO THE BABYSITTERS HOUSE. MY KNEE BUMPED THE KEY AS I WAS APPROACHING A TURN, SHUTTING OFF THE VEHICLE/POWER STEERING, SO I KEPT GOING STRAIGHT, AND NEARLY CRASHED. LUCKILY, I SLAMMED THE BRAKES AND STOPPED JUST IN TIME. AFTER THIS INCIDENT I REALIZED HOW SERIOUS THE PROBLEM REALLY IS. ALTHOUGH I HAVE TO DRIVE IT AT THE MOMENT (BACKWARDS, SO I CAN'T AFFORD TO TRADE IT IN), I HAVE BECOME LEERY AND UNCOMFORTABLE WITH MY COMMANDER BECAUSE OF WHAT COULD HAPPEN TO MY CHILD, ME, OR SOMEONE ELSE IF (OR RATHER WHEN) THIS HAPPENS AGAIN. I AM NOW CONSTANTLY TRYING TO STAY AWARE OF WHERE MY RIGHT KNEE IS AT ALL TIMES. INSTEAD OF REPORTING THIS TO MY DEALERSHIP (I KNOW THEY CAN'T DO ANYTHING ABOUT DESIGN FLAWS). I HAVE DECIDED TO GO STRAIGHT TO THE NHTSA. PLEASE HELP! *TR

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash
Filed Mar 31, 200819,000 milesTX

FIRSTLY, THE EVENT THAT BROUGHT THIS LETTER ABOUT TOOK PLACE ON 03/28/2008 AT 7:30 PM. THE JEEP COMMANDER I OWN SMASHED INTO MY HOUSE. WE BEGAN BBQ-ING ABOUT 6:00 PM. WHILE THE FOOD WAS COOKING WE SAT IN MY JEEP WITH THE DOORS OPEN AND ENGINE OFF. (THE PORCH WAS WET) AFTER THE FOOD WAS DONE, I TOOK IT INSIDE AND MY 6 YEAR OLD SON DYLAN STAYED OUTSIDE TO PLAY FOR A FEW MORE MINUTES. DYLAN WAS IN THE FRONT SEAT PRETENDING TO DRIVE. THE KEYS TO THE VEHICLE WERE INSIDE THE HOUSE AND WE LIVE ON A SECLUDED PIECE OF LAND IN THE COUNTRY, SO I SAW NO HARM IN THIS. HOWEVER, A FEW MINUTES LATER WHEN I HEARD A CRASH AND FELT MY HOUSE MOVE, I HAD SECOND THOUGHTS! AT FIRST I DIDN'T ACTUALLY REALIZE WHAT HAD HAPPENED; I WAS SEARCHING THE HOUSE FOR WHAT COULD HAVE CAUSED SUCH A RACKET. THEN MY SON CAME IN THE HOUSE HYSTERICALLY CRYING. ALL HE COULD MANAGE WAS, 'THE CAR, THE CAR'. AT FIRST I THOUGHT HE MEANT A TOY CAR AND THEN AS I RUSHED OUTSIDE TO FIND THE CAUSE OF HIS HYSTERIA I DISCOVERED MY JEEP HAD CRASHED INTO MY HOUSE. AS I WAS STUNNED AND STARING AT THE UNBELIEVABLE SITE BEFORE ME, MY SON WAS STILL PANIC-STRICKEN AND SOBBING. I THOUGHT AT FIRST THAT HE HAD TAKEN MY KEYS AND STARTED THE CAR, BUT THE CAR WASN'T RUNNING AND I FOUND MY KEYS NEATLY ON THEIR HOOK, AS ALWAYS. DYLAN COULDN'T MAKE ANY FUNCTIONAL SENTENCES TO EXPLAIN WHAT HAPPENED SO I BEGAN TO INVESTIGATE. I FOUND THE GEARSHIFT IN REVERSE, BUT THERE WERE NO KEYS IN THE CAR. SINCE I HAD RETRIEVED MY KEYS, I BACKED THE CAR UP T

Power Train
Filed Mar 9, 2008TX

ON TWO SEPARATE OCCASIONS (FIRST TIME WAS SHORTLY AFTER I PURCHASED THE VEHICLE AND THE SECOND WAS WITHIN THE LAST WEEK OR TWO), MY JEEP COMMANDER HAS STALLED WHILE COMING TO A STOP WITH LIGHT BRAKING (ENGINE SHUTS OFF WHILE VEHICLE IS MOVING). I HAVE ALSO NOTICED THAT FROM TIME TO TIME WHILE SITTING AT A STOPLIGHT (IN DRIVE WITH BRAKES APPLIED) THE ENGINE SEEMS TO HESITATE AND ALMOST SHUTS OFF. ALSO, AT VARIOUS TIMES, THERE HAS BEEN NOTICEABLE HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STANDSTILL OR ROLLING STOP (5-10MPH). PROBLEMS SEEM TO BE RELATED. I USE ONLY "NAME BRAND" 89 OCTANE FUEL (MFG. RECOMMENDATION). *TR

Structure › Body › Roof and Pillars
Filed Mar 3, 20082,000 milesAP

I BOUGHT A NEW 2007 JEEP COMMANDER, AND DURING THE FIRST RAIN THAT WE GOT THE FRONT PASSENGER CABIN AREA WAS FLOODED. I TOOK IT TO THE DEALER SHIP AND THEY WERE UNABLE TO CORRECT THE PROBLEM. THE SERVICE ADVISOR STATED THAT THEY HAVE HAD SEVERAL COMPLAINTS WITH OTHER JEEP COMMANDERS WITH THE SAME PROBLEM, AND THAT THEY HAVE CONTACTED THE MANUFACTURE TO OBTAIN ADVICE FROM THEM WITH NEGATIVE RESULTS. AS OF THE LAST RAINS THAT WE RECEIVED IN FEBRUARY OF 2008 I STILL HAVE THE SAME PROBLEM WITH WATER ENTERING SOME WERE THROUGH THE ROOF OF THE VEHICLE AND LEAKING DOWN INTO THE FRONT PASSENGER COMPARTMENT AREA. MY CURRENT MILEAGE 4,000. *TR

Engine and Engine Cooling
Filed Mar 2, 2008CA

MY 2007 JEEP COMMANDER HAS STALLED ON ME ABOUT 7 TIMES SO FAR, FOUR OF WHICH ALMOST RESULTED IN SERIOUS ACCIDENTS. IT ALSO ACCELERATES WHILE DRIVING AT ONE SPEED TO A FASTER SPEED, ALMOST CAUSING ME TO HAVE A REAR END ACCIDENT! BUT THE WORST OF IT ALL IS WHEN I AM SITTING AT A LIGHT WITH MY FOOT ON THE BRAKES AND THE CAR WILL JERK FORWARD, AGAIN, ALMOST CAUSING A REAR END ACCIDENT(MIND YOU MY FOOT IS STILL ON THE BRAKE WHEN THIS HAPPENS!) I ALSO HAVE A PROBLEM WITH THE AIR WHISTLING SOUND WHEN ALL WINDOWS ARE ROLLED UP I NEED HELP OR I NEED TO TURN THIS HAZARD IN! I HAVE SMALL CHILDREN! *TR

Engine and Engine Cooling
Filed Feb 28, 20086,000 milesTX

I FIRST NOTICED MY CAR'S ENGINE DYING OUT APPROX. 2 MO. AFTER PURCHASING IT. IT HAPPENED AT A RED LIGHT, AND I STARTED IT RIGHT BACK UP, AND THOUGHT NOTHING MUCH OF IT. THE ENGINE WOULD PUTTER AT RED LIGHTS (3 TIMES OVER TIME). THIS PAST TUESDAY NIGHT, I LEFT THE GROCERY STORE, AND THE CAR WOULD NOT GO BEYOND 20 MPH, NO MATTER HOW I PRESSED THE GAS PEDAL. I HAD TO DRIVE WITH MY EMERGENCY BLINKERS AND TAKE THE ACCESS ROAD HOME. I T WAS NIGHT, AND I DID'T WANT TO BE HIT OR REAR ENDED. I FEEL SO DISGUSTED, AND ANGRY, BECAUSE I JUST PURCHASED IT THIS PAST SUMMER ON JULY 7, 2007.IT HAS ONLY APPROX 6,000 MILES . THIS ISN'T NORMAL. I HAVE BEEN READING ABOUT THE DEATHS ON THE JEEP COMMANDERS, WHERE THE CAR ENGINE AND ALL ITS LIGHTS WILL SUDDENLY TURN OFF, WHILE DRIVING AT INTERSTATE SPEEDS. I DON'T WANT MY CAR ANYMORE,I DON'T WANT TO BE A STATISTIC. THE CAR SEEMED NORMAL THE FOLLOWING MORNING. I AM DRIVING TO AND FROM WORK ON THE ACCESS ROADS. THE PROBLEM WITH THE LOCAL DEALER HERE IS THAT IF THE PROBLEM IS NOT HAPPENING RIGHT BEFORE THEIR EYES, THEY WILL WRITE A COMPUTER PRINT OUT THAT STATES "NOTHING WRONG FOUND", AND SEND YOU AWAY. I SPOKE TO THE GENERAL MGR. JACK DUNN, AND EXPLAINED THE SITUATION HE TOLD ME I HAD PROBABLY PUMPED SOME DIRTY GASOLINE IN THE ENGINE, BECAUSE HE KNEW OF THE SAME TYPE OF PROBLEM THAT HAPPENED TO ME WITH OTHER CARS. HE ALSO TOLD ME THAT I SHOULD NEVER LET THE GASOLINE TANK GO LOWER THAN HALF-FULL. I PLAN TO TAKE IT IN TO THE DEALER THIS FRIDAY. *TR

Power Train › Automatic Transmission
Filed Jan 31, 20089,000 milesMI

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING BETWEEN 50-60 MPH, THE TRANSMISSION FAILED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED FIVE MINUTES LATER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON THREE OCCASIONS. THE DEALER STATED THAT THE CAUSE OF FAILURE WAS DUE TO THE KEY IN THE IGNITION, THE TRANSMISSION, AND THE CONVERTER NEEDED TO BE CHANGED. THE CURRENT MILEAGE WAS 13,200 AND FAILURE MILEAGE WAS 9,000. UPDATED 03/04/08.*LJ TRANSMISSION FLUID WAS LEAKING FROM THE VALVE BODY CONNECTOR AREA.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Jan 29, 20085 milesOH

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 55 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE REAR BRAKES. THE VEHICLE STILL MANAGED TO STOP, EVEN THOUGH THE PEDAL DROPPED. THERE WAS NO FUEL LEAKAGE. THE DEALER STATED THAT THE BRAKES WERE LOCKING, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE REACHES 11 MILES PER GALLON. THE FAILURE MILEAGE WAS 5 AND CURRENT MILEAGE WAS 4,600.

Engine and Engine Cooling › Engine
Filed Jan 21, 20082,500 milesTX

THE VEHICLE HAS STOPPED 2 TIMES AND STALLED 3 WHILE DRIVING. MY CHILDREN WERE INSIDE THE VEHICLE IT WAS SCARY. *TR

Structure › Body › Roof and Pillars
Filed Jan 7, 2008775 milesCA

WE PURCHASED A 2007 JEEP COMMANDER LIMITED IN SEPTEMBER, 2007. AFTER THE FIRST RAINS IN OCTOBER, 2007 THE JEEP CABIN WAS FLOODED WITH RAIN WATER ENTERING THE CABIN VIA THE FRONT DRIVER AND PASSENGER FRONT PILLARS. THE DEALER CLAIMED THEY COULD NOT REPRODUCE THE LEAKING AND SENT US AWAY. THE CABIN FLOODED AGAIN FOLLOWING THE NEXT RAIN STORM. THIS TIME DEALER REPLACED MOON ROOF GUTTER/DRAIN ON PASSENGER SIDE. NEXT RAIN STORM FLOODING AGAIN AND DEALER REPLACED MOON ROOF GUTTER/DRAIN ON THE DRIVER SIDE. UPON RETURN FROM THE DEALER ELECTRONIC COMPONENTS BEGAN MALFUNCTIONING SUCH AS INTERIOR DOME LIGHTS, AUTOMATIC HEADLAMPS, INTERMITTENT WIPER FUNCTIONS, ETC. I SUSPECT THE DELUGE OF WATER FROM THE CABIN FLOODING IS NOW AFFECTING THE ELECTRONICS IN THE DASH, HEADLINER, CENTER CONSOLE AND DOORS. WE HAVE PETITIONED DAIMLERCHRYSLER CORPORATION UNDER THE CALIFORNIA LEMON LAWS, BUT WE NO HAVE NO RESPONSE AS OF YET. *TR

Engine and Engine Cooling › Engine
Filed Jan 4, 2008MI

I PURCHASED MY 2007 JEEP COMMANDER N AUGUEST OF 2007. EVERY SINCE OCTOBER, MY TRUCK WILL SOMETIMES STALL OUT ON MY WHEN I'M AT A RED LIGHT OR WHEN I IN IDLE WITH THE CAR RUNNING. I THEN HAVE TO PUT THE CAR IN PARK, TURN CAR OFF, AND THEN RE START CAR. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE NEARLY AVOIDED BEING IN AN ACCIDENTS. I HAVE WENT TO THE DEALERSHIP TWICE TO REPORT THE PROBLME, THEY CLAIM THEY CAN NOT FIND THE PROBLEM AND THEY HAVE NOT HAVE ANY COMPLAINTS. HOWEVER, THIS IS NOT TRUE BECAUSE NUMEROUS JEEP OWNERS HAVE EXPERIENCED THIS PROBLEM AS WELL. PLEASE HELP BEFORE SOMEONE IS SERIUSLY INJURIED OR KILLED. *CN

Engine and Engine Cooling
Filed Nov 30, 20076,000 milesFL

ON APPROXIMATELY 6 OCCASIONS WHILE DRIVING MY 2007 JEEP COMMANDER, THE VEHICLE HAS UNEXPECTEDLY JUST SHUT OFF COMPLETELY, STEERING WHEEL LOCKS SO YOU CAN'T STEER AND IT IS VERY SCARY. ESPECIALLY SINCE I HAVE A 4 YEAR OLD DAUGHTER WHO WAS RIDING WITH ME ON ONE OCCASION. I AM NOW READING ONLINE OF MANY PEOPLE WITH THIS CAR WHO HAVE THE SAME EXPERIENCE. THE DEALER TOLD ME THEY REPROGRAMMED THE COMPUTER, BUT I AM TERRIFIED TO DRIVE MY NEW CAR. DEALER ALSO INDICATED THEY ARE NOT GETTING A LOT OF COOPERATION FROM THE MANUFACTURER ON THIS ONE (AS INTERNET ENTRIES FROM OTHERS INDICATE AS WELL). THIS IS EXTREMELY DANGEROUS. IT ALSO HAPPENED TO ME WHILE I WAS DRIVING ON I-75 AT ABOUT 70 MPH. AGAIN, THE WHOLE CAR SHUTS OFF AND YOU CAN'T STEER. SOMETHING NEEDS TO BE DONE IMMEDIATELY BEFORE SOMEONE IS KILLED. *TR

Engine and Engine Cooling
Filed Oct 29, 2007GA

ENGINE STALL WHILE DRIVING AT 45MPH. I WAS ABLE TO PULL INTO GRASS AND RESTART. SYSTEM SEEMED TO RESET BY TURNING KEY OFF, THEN BACK ON. NOTHING UNIQUE ABOUT DAY, SUNNY AND 65 AT 3PM EST. *TR

Electrical System › Instrument Cluster/Panel
Filed Sep 21, 20076,000 milesCA

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 15 MPH, THE CONTACT LOST STEERING ABILITY AND THE INSTRUMENT PANEL DIMMED. THE VEHICLE WAS TURNED OFF AND RESTARTED TO REGAIN POWER AND STEERING ABILITY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 6,000.

Engine and Engine Cooling
Filed Sep 17, 20075,000 milesMO

WHILE DRIVING OUR PRACTICALLY NEW FAMILY 2007 JEEP COMMANDER THE ENGINE STALLED, AT HIGHWAY SPEED (70 MPH +). I PULLED TO THE SHOULDER; AND RE-STARTED THE JEEP. I DROVE ABOUT 40 MILES, AND W/O WARNING THE JEEP STALLED AGAIN. IT ALSO STALLED A FEW DAYS LATER, AS I DROVE AT CITY SPEED (30 MPH). EVERY THING APPEARED TO BE NORMAL DURING THESE OCCURRENCES -- NO WARNING LIGHTS OR BEEPS. WHEN MY HUSBAND AND I RETURNED FROM THE TRIP, WE TOOK THE JEEP TO THE DEALER. THEY KEPT THE JEEP 6 DAYS. THE SERVICE DEPARTMENT REP. SAID THE ENGINEERS WERE UNABLE TO DUPLICATE THE PROBLEM, THAT EVERY THING CHECKED OUT OKAY. THE REP DID SAY THAT CHRYSLER IS AWARE OF THE PROBLEM BUT DO NOT HAVE A FIX, HOWEVER HE WAS ADVISED TO RELEASE THE JEEP TO US. WE OBJECTED TO TAKING THE JEEP AND THE DEALER WORKED OUT AN ACCEPTABLE DEAL ON ANOTHER MODEL. WE BOUGHT THE JEEP NEW, 3 MONTHS BEFORE THE INCIDENT. *JB

Power Train › Automatic Transmission › Torque Converter
Filed Sep 7, 2007400 milesSC

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED INTO FIFTH GEAR. THE VEHICLE FAILED TO RESPOND WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER LOCKS TOO EARLY. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 13,000. UPDATED 01-15-08. *KB THE CONSUMER STATED THERE WAS AN AGGRESSIVE VIBRATION BETWEEN THE SPEEDS OF 40-50 MPH. THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM, BUT DID ACKNOWLEDGED THERE WAS A VIBRATION. UPDATED *JB

Electrical System › Ignition › Switch
Filed Aug 14, 20075,600 milesOH

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 15 MPH, THE VEHICLE WOULD SHUT OFF IF THE KEY WAS TOUCHED OR STRUCK. THE VEHICLE WOULD ONLY RESTART BY COMING TO A STOP AND SHUTTING IT OFF. THE DEALER REPLACED THE IGNITION SWITCH, HOWEVER, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 5,600 AND CURRENT MILEAGE WAS 5,756.

Seats › Mid/Rear Assembly
Filed Aug 12, 2007CA

I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN. I ATTEMPTED AN INSTALL OF TWO BRITAX MARATHON CHILD RESTRAINTS (FORWARD-FACING) INTO THE OUTBOARD SECOND-ROW SEATING POSITIONS OF A 2007 JEEP COMMANDER. THE HEADRESTS IN THOSE SEATING POSITIONS SLANT FORWARD AND DO NOT ALLOW THE CHILD RESTRAINTS TO LAY FLAT AGAINST THE VEHICLE SEAT BACK. THE HEADRESTS ARE NOT DESIGNED TO BE REMOVED AND WILL NOT FOLD BACK (IF REMOVED, TWO METAL SPIKES STICK OUT VERTICALLY FROM THE VEHICLE SEAT BACK). I BELIEVE THIS ARRANGEMENT MAY BE THE CAUSE OF INCORRECT FORWARD-FACING CHILD SEAT INSTALLATIONS IN 100% OF ATTEMPTS IN THIS MODEL OF VEHICLE. I DO NOT KNOW WHAT OTHER JEEP MODELS HAVE THE SAME HEADREST SETUP. I HAVE CONTACTED JEEP CUSTOMER SERVICE, BUT THEY ARE UNABLE TO ANSWER TECHNICAL QUESTIONS. *JB

Structure › Body
Filed Aug 9, 20075,000 milesNY

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CURRENT AND FAILURE MILEAGES WERE 5,000. THE VEHICLE WAS PARKED FOR TWO DAYS. WHEN THE CONTACT RETURNED TO HIS VEHICLE IT WAS FLOODED WITH WATER FROM THE RAIN. THE VEHICLE HAD NOT BEEN LOOKED AT BY A DEALER.

Engine and Engine Cooling
Filed Aug 6, 20071,425 milesGA

MY HUSBAND AND I HAD JUST BOUGHT OUR FIRST NEW VEHICLE A 2007 JEEP COMMANDER. IT ONLY HAD 65 MI. OR SO ON IT WHEN WE BOUGHT IT. I ABSOLUTELY LOVED IT. THEN ALL OF A SUDDEN WHEN I WAS PULLING INTO A PARKING SPOT WITH MY 20 MONTH OLD LITTLE GIRL MY CAR STALLED. I ALMOST HIT A LINCOLN NAVIGATOR! I WENT TO THE CAR DEALERSHIP AND THEY SAID THEY COULDN'T FIND A PROBLEM. THAT WAS AT 1400 MILES! THEN AT 3700 MI. I WAS IDLING AT A RED LIGHT AND MY CAR STARTING SHAKING REALLY BAD! THEN I ACCIDENTALLY PUT MY CAR IN 4TH GEAR AND THEN IT WOULDN'T GO BACK INTO DRIVE. IT HAS BEEN AN AWFUL EXPERIENCE OWNING THIS COMMANDER! THE CAR DEALERSHIP ALSO TOLD ME THE SEATS WERE STAIN RESISTANT AND THEY ARE NOT BY ANY MEANS I HAVE TAKEN MY CAR UP CLOSE TO 15 TIMES TO HAVE APPLE JUICE TAKEN OUT OF MY "STAIN PROOF" CLOTH SEATS. I WOULD NOT RECOMMEND THIS CAR TO ANYONE!!!!!*JB

Electrical System
Filed Jul 19, 20072,500 milesCA

2007 JEEP COMMANDER - CAR STALLED AT A DRIVING INTERSECTION. POWER WENT OUT, AND HAD TO COAST OFF TO THE SIDE OF THE ROAD. TRIED SEVERAL TIMES TO TURN OVER THE ENGINE W/ NO LUCK. AFTER A FEW MINUTES, WAS ABLE TO START THE CAR. *JB THE CAR WAS TOWED TO THE DEALER, THEY CHECK THE COMPUTER AND DROVE IT 5 MILES, AND SAID THEY CANNOT DETERMINED WHAT CAUSED IT.

Engine and Engine Cooling › Engine
Filed May 29, 2007CA

ROLLING TO A SLOW STOP THE VEHICLE STALLED UNEXPECTEDLY. THERE WAS A LOSS OF POWER BRAKES. THE VEHICLE WAS RESTARTED SUCCESSFULLY. *TR

Engine and Engine Cooling › Cooling System
Filed May 17, 20077,600 milesGA

THE 2006 JEEP COMMANDER STALLED 3 TIMES IN THE 10 MONTHS OF OWNERSHIP. 2 OUT OF THE 3 STALLINGS WERE ON A HEAVY TRAFFIC INTERSTATE IN ATLANTA, GA. EVENTS LEADING UP TO FAILURE INCLUDED DRIVING APPROXIMATELY 65 MILES AN HOUR, A/C POWERED ON FAILURE, AND ITS CONSEQUENCES RESULTED IN ENGINES TURNING OFF COMPLETELY, AND REQUIRING A FULL RESTART. CARS GOING THE SAME SPEED AS MYSELF 65 MPH)WERE SWERVING TO MISS ME. TO CORRECT THE FAILURE JEEP GAVE ENGINE A SOFTWARE UPGRADE, AND STATED THAT SHOULD FIX THE PROBLEM. THE SERVICE MANAGER STATED THAT HE WOULD NOT GUARANTEE THE SERVICE PERFORMED. IT WAS ONLY MY LIFE AT STAKE, RIGHT?? I FILED A FORMAL LEGAL COMPLAINT TO CHRYSLER TO GET OUT OF MY LEASE.*AK

Engine and Engine Cooling
Filed May 11, 20072,535 milesMI

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. ON APRIL 3, 2007, THE VEHICLE'S ENGINE FAILED WHILE DRIVING 35 MPH. THERE WERE NO WARNING INDICATORS OTHER THAN THE VEHICLE BEGAN TO DECELERATE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 3,500 AND FAILURE MILEAGE WAS 2,535. UPDATED 06/14/07. *JB

Visibility › Windshield
Filed May 1, 2007MD

JEEP COMMANDER 2006, I HAVE REPLACED MY FRONT WINDSHIELD 2 TIMES IN 4 MONTHS. MY TRUCK IS 5 MONTHS OLD AND HAS HAD 3 WINDSHIELDS! *TR

Engine and Engine Cooling
Filed Mar 22, 20072,000 milesTX

WE PURCHASED A 2007 JEEP COMMANDER ON FEB.10. IT HAS 2,000 MILES ON IT. LAST WEEK, THE ENGINE "THREW A ROD" THROUGH THE SIDE OF THE ENGINE REQUIRING A NEW ENGINE TO BE INSTALLED. IT WAS THE RESULT OF ROAD RAINWATER BEING TAKEN INTO THE ENGINE THROUGH THE AIR INTAKE. I AM HAVING TO FILE A CLAIM WITH MY INSURANCE COMPANY TO REPLACE THE ENGINE. THE WATER ON THER ROAD WAS MINIMAL. I CONTINUE TO SEE JEEP ADVERTISEMENTS ON TELEVISION SHOWING THE JEEP COMMANDER DRIVING THRU WATER... THE CONSUMER NEEDS TO BE AWARE THAT THE VEHICLE CANNOT BE DRIVEN THRU WATER...

Unknown or Other
Filed Jan 11, 2007850 milesNC

I PURCHASED A NEW 2006 JEEP COMMANDER LIMITED 4.7L 4WD. I WAS DRIVING DOWN THE HIGHWAY ON ONE OCCASION AND A RURAL ROAD ON ANOTHER OCCASION AT SEPARATE TIMES IN ON THE SAME DAY (TWO DAYS AFTER PURCHASING) AND WAS MOVING AT AROUND 70 MPH ON THE HWY AND 45 ON THE RURAL ROAD WHEN I SHIFTED IN MY SEAT. MY RIGHT KNEE MADE MINOR CONTACT WITH THE IGNITION KEY AND IT TURNED THE VEHICLE OFF COMPLETELY, NO DASH LIGHTS NO MOTOR, NO POWER STEERING OR BRAKES. I MANAGED TO GET THE VEHICLE OFF THE ROAD AND LUCKILY NO ONE WAS BEHIND ME OR BESIDE ME EITHER TIME. I HAD TO PUT THE VEHICLE IN PARK THEN RESTART THE MOTOR AND GO FROM THERE. I CAN ONLY IMAGINE IF A YOUNG DRIVER HAD BEEN AT THE WHEEL OR IF THERE WERE CARS AROUND ME AT THE TIME. I AM NOT A LARGE OR VERY TALL PERSON. I WENT TO EDMUNDS.COM AND WENT TO THE VEHICLE FORUM ON PROBLEMS AND ISSUES AND READ WHERE OTHERS HAD EXPERIENCED THE SAME THING. I CONTACTED THE DEALER THE NEXT MORNING AND WAS TOLD TO CONTACT THE MANUFACTURE, WHEN I DID THEY SENT ME A PRESCRIPTED NOTE SAYING TO CONTACT THE DEALER. I TOLD THEM THAT THE DEALER TOLD ME TO CONTACT THEM AND THEY SENT ME ANOTHER EMAIL STATING TO GO THROUGH THE DEALER. AND THEY THANKED ME FOR MY INPUT. THIS PROBLEM IS NOT A BROKEN PART ISSUE IT IS A DESIGN FLAW IN THE VEHICLE. THE IGNITION KEY IS LOCATED AT SUCH AN ANGLE AND CLOSE TO THE KNEE SO THAT WHEN IT GETS HIT FROM THE LEFT IT FORCES THE KEY TO TURN OUT OF RUN TO ACC OR OFF. IT DOES NOT TAKE MUCH FORCE TO DO THIS AND THE DETENT IN THE RU

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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