2016 Jeep Cherokee complaints

SEVERAL TIMES UPON STARTING THE VEHICLE UP IN THE 3 MONTHS SINCE I HAVE OWNED IT, THE DISPLAY IN THE INSTRUMENT CLUSTER READS "SERVICE SHIFTER" AND ALL LIGHTS FOR THE GEAR SELECTOR LIGHT UP RED. THE VEHICLE WILL NOT GO INTO GEAR UNTIL THE ENGINE IS SHUT OFF AND RESTARTED.

PURCHASED A 2016 JEEP CHEROKEE 2016 LATITUDE. HAD 70,000 MILES ON IT. TWO WEEKS INTO OWNING IT ON HARD TURNS THE BATTERY LIGHT AND DASH WOULD LIGHT UP. ON TWO OCCASIONS THE CAR WOULD BE MAKING A TURN (IN DRIVE) AND WOULD FAIL ACCELERATE OR CONTINUE IN THAT GESR CAUSES IT TO STALL INTO NEUTRAL AND THEN LOOSE STEERING CONTROL. THE CAR WOULD THEN SHAKE VIOLENTLY AND AFTER GETTING OUT OF THE WAY OF TRAFFIC IT WAS TURNED OFF. ONCE THE CAR WAS TURNED OFF THE CAR WOULD NOT START UNTIL 3 OR 4 TIMES. IMAGINE THIS HAPPENING ON THE ENTRANCE TO THE HIGH WAY. THE CAR WOULD DRIVE FOR A COUPLE MILES AND THEN STALL OUT AGAIN. NOT A SAFE CAR AND DO NOT FEEL COMFORTABLE MOVING FORWARD WITH THIS VEHICLE ESPECIALLY ST HIGH SPEEDS.

I'VE HAD MY JEEP SINCE OCTOBER OF 2016, IT HAD 11,000 MILES ON IT WHEN I BOUGHT, AND RANDOMLY SINCE THEN, THE SERVICE SHIFTER WARNING COMES ON. IT COMPLETELY LOCKS UP MY DISPLAY, SO I CAN'T EVEN SEE MY SPEEDOMETER. IF I PULL OVER AND TURN THE VEHICLE OFF AND BACK ON,IT WILL RESET, SOMETIMES COMING ON AGAIN IN MINUTES, SOMETIMES MONTHS.. I'VE HAD IT IN TO SERVICE 3 TIMES. NEVER FIXES IT.. SOME DEALERS HAVE NEVER EVEN HEARD OF IT.. SOME SAY IT JUST NEEDS AN UPDATE. I SHOULD NOT HAVE TO TAKE MY JEEP IN FOR AN "UPDATE" EVERY OTHER MONTH.. EVERY OTHER CAR ON THE ROAD IS FINE WITHOUT AN UPDATE. NO ONE HAS BEEN ABLE TO GIVE ME A GOOD EXPLANATION AS TO WHAT THIS REALLY MEANS, IS IT DANGEROUS? NO ONE CAN TELL ME ANYTHING. THIS HAS HAPPENED, DRIVING ON THE INTERSTATE, DRIVING THROUGH TOWN, IT'S EVEN HAPPENED WHEN IT'S BEEN PARKED AND I FIRST START IT UP.

TAMARA RECALL...EVER SINCE I BOUGHT MY JEEP BRANNEW THE RADIO SOMETIMES DOES NOT WORK, SERVICE SHIFTER IS COMING UP, ALSO OTHER THINGS ARE COMING UP SAYING AUTOMATIC SHUT DOWN SERVICE..WHEELS ARE NOT STRAIGHT, AMONG OTHER THINGS. THIS SHOULD NOT BE HAPPENING ON A JEEP THAT'S 3 YEARS OLD. NOW THE DEALERSHIP WANTS 99.00 TO CHECK IT OUT PLUS WHATEVER THE PROBLEM IS. I'M VERY DISGUSTED BECAUSE I LOVE THIS CAR, TOOK MY ANXIETY AWAY, BUT NOW I'M NERVOUS TO DRIVE IT PERIOD. I HATE TO TRADE IT OFF FOR A TOYOTA OR HONDA. PLEASE HELP ME ON THIS. IS IT DANGEROUS TO RIDE WITH SERVICE SHIFTER LIT? THIS SHOULD BE A FREE RECALL TO SEE WHAT'S HAPPENING. NO ONE HAS ANSWERS. I'VE SEENIN THE INTERNET MANY PEOPLE HAVING THE SAME PROBLEM. PLEASE HELP

ENGINE SHUTS OFF ON SHARP TURNS. DISPLAY CENTER SAYS MESSAGE SAYING VECHICLE MUST BE STOPPED TO CHANGE GEARS AND SHUTS OFF ENGINE. THE SHIFTER WAS NOT TOUCHED WHEN MESSAGE CAME UP. THEN ENGINE DOESN'T WANT TO START QUICKLY. IT HESITATES. STUTTERS TO RESTART.

ENGINE SHUTS OFF WHILE TURNING SHARP TURN. HESITATES TO RESTART

WHILE DRIVING ON THE INTERSTATE I-20 MY VEHICLE WAS IN DRIVE AND ALL THE LIGHTS ON THE GEAR SHIFT CAME ON (SEE PHOTOS ATTACHED) AND MY DASHBOARD REFLECTED 'SERVICE SHIFTER' LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D ON 4/18/2019. I PANICKED BECAUSE I WAS OUT OF STATE IN AUGUSTA, GA BUT LIVES IN MADISON, AL. I WAS STRESSED AND PULLED OVER TO GOOGLE THIS TO SEE IF THERE WERE INSTRUCTIONS TO FOLLOW. ACCORDING TO THE DEALERSHIP IN MARIETTA, GA ' ED VOYLES' THEY NEVER HEARD OF SUCH A COMPLAINT. HOW MANY COMPLAINTS HAVE TO BE DONE BEFORE THIS BECOMES A RECALL

WHILE DRIVING THE VEHICLE AFTER JUST A COUPLE MINUTES IN MY SUBDIVISION THE VEHICLE STALLED & WOULD MOVE. I MADE 2 TURNS, ONE RIGHT & ONE LEFT THEN IT STALLED. THE "CHARGING SYSTEM LIGHT" WENT ON & SAID "SHIFT TO P THEN DESIRED GEAR". AFTER A FEW MINUTES IT RESTARTED. THE JEEP MANUAL INDICATED NOT TO DRIVE IT WITH THIS CODE SO I HAD IT TOWED TO DEALER & THEY DID A PCM FLASH UPDATE. THEY TESTED THE OIL LEVEL & SAID IT WAS FINE. NEXT MORNING THE VEHICLE WOULD NOT START. AGAIN TOWED IT TO DEALER. THEY KEPT IT OVERNIGHT & CHANGED THE BATTERY. THEY DROVE THE VEHICLE, BUT COULDN'T GET IT TO REPLICATE WHAT HAPPENED & INDICATED THERE WERE NO STORED CODES. THE FOLLOWING MORNING THE VEHICLE STARTED, I BEGAN DRIVING AROUND THE CORNER IN THE SUBDIVISION AFTER TURNING RIGHT AND AGAIN THE VEHICLE JUST STALLED WITH SAME INDICATOR LIGHT & MESSAGE AS THE FIRST TIME. BROUGHT IT BACK TO THE DEALER & THEY SAID THE OIL WAS LOW, THOUGH THE VEHICLE INDICATED 47% OIL LIFE WITH ABOUT 3,800 MILES SINCE LAST OIL CHANGE, WHICH WAS LESS THAN 2 MONTHS AGO. DEALER TOLD ME TO DRIVE IT FOR 1,000 MILES & THEN BRING IT BACK SO THEY CAN DO AN OIL CONSUMPTION TEST. VERY UNSAFE TO DRIVE WHEN IT STALLS, AS THE VEHICLE DOES NOT MOVE, IT JUST SHUTS OFF & DIDN'T COAST SO I COULD MOVE OVER. THIS IS A SAFETY RISK & DO NOT FEEL SAFE DRIVING IT, IF THIS HAD HAPPENED IN TRAFFIC OR ON THE HIGHWAY IT COULD HAVE CAUSED A CRASH. I WAS TOLD BY THE DEALER THIS IS A KNOWN ISSUE BY CHRYSLER & THAT THE VEHICLE SHUTS DOWN TO PROTEC

2016 JEEP CHEROKEE SPORT, CHECK TRANSMISSION MESSAGE KEEPS COMING ON WHILE DRIVING. SO FAR HAVE TAKEN IT TO THE DEALER TWICE WHERE THEY SAID THEY FIXED IT BY REPLACING THE TORQUE CONVERTER. BOTH TIMES THE MESSAGE COMES BACK WITHIN 50 MILES OF USE. ONCE IT IS TURNED OFF THE CHECK ENGINE LIGHT STAYS ON BUT THE CHECK TRANSMITTION MESSAGE GOES AWAY.

JEEP CHEROKEE BEGINS TO EXPERIENCE INTERMITTENT HESITATION WHILE IDLE AND UNRESPONSIVE MANEUVERABILITY DURING ACCELERATION. IGNITION COILS FAIL ON 2.4L ENGINE WITH CONSISTENCY - #4, #2, #3 (3 OF 4 IGNITION COILS) CAUSING MISFIRE IN ENGINE CHAMBER. LACK OF CONTROL DURING ACCELERATION / DECELERATION CREATE HIGH CONCERN FOR SAFETY WHILE AT HIGH SPEEDS AND GENERALLY WHILE DRIVING.

FROM THE TIME WE DROVE THIS VEHICLE OFF THE LOT BRAND NEW THERE HAVE BEEN PROBLEMS WITH THE TRANSMISSION. IT SLIPS, MAKES A THUNKING SOUND WHEN IT'S SHIFTING GEARS, AND ON OCCASION IT STALLS FOR SEVERAL SECONDS WE FEEL THAT THE VEHICLE IS A ROAD HAZARD. .

JEEP CHEROKEE 2016 "SERVICE SHIFTER" LIGHT COMES ON. I'VE SEEN A LOT OF PEOPLE ALREADY POST ABOUT THEIR CHEROKEES SAYING THE SAME THING AS WELL. CALLED A MECHANIC SHOP THEY NEVER HEARD OF IT AND RECOMMENDED ME CALLING THE DEALER. SO I RECENTLY TOOK IT IN TO HAVE IT SERVICED. WE'LL SEE WHAT HAPPENS. IT COMES ON WHEN I START THE CAR OR SOMETIMES IT COMES ON WHILE IN MOTION.

SERVICE SHIFTER LIGHT COMES ON DASH AND ALL LIGHTS ON SHIFTER STAY LIT UP RED. ONCE I TURN OFF VEHICLE AND TURN BACK ON IT TURNS OFF BUT COMES BACK ON AFTER A WHILE OF DRIVING. I HAVE NOT ATTEMPTED TO DRIVE LIKE THIS ONCE THE LIGHTS COME ON.

MY VEHICLE JEEP WAS IN MOTION ON THE INTERSTATE WHEN MY SERVICE TRANSMISSION LIGHT CAME ON AND I ALMOST CAUSED A MAJOR ACCIDENT WHEN MY JEEP SLOWED WAY DOWN. WHEN I ACCELERATED IT WOULD HARDLY MOVE. MIND YOU I WAS ON THE INTERSTATE!! VERY SCARY EXPERIENCE. THIS IS NOT THE FIRST EXPERIENCE I HAVE HAD WITH MY JEEP WHILE IN MOTION ON HIGHWAY IT JUMPS BUCKS AND REVS UP ON ITS OWN WHEN IT WAS DOING THAT I HAD TO TAKE IT TO BE HOOKED UP TO TESTER TO SEE WHY MY BATTERY LIGHT CAME ON? HAD TO REPLACE COIL PACK #4 AND I DID IT AGAIN 6 MONTHS DOWN THE ROAD AND HAD TO REPLACE COIL PACK #2. THE CHECK ENGINE LIGHT STAYS ON. MY JEEP ONLY HAS 59064 MILES. I AM VERY SCARED TERRIFIED AND NERVOUS DRIVING ME JEEP.

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THEY STAY LITE UP. IT HAPPENS WHEN I SHIFT GEARS. IT DOESN'T MATTER IF I SHIFT INTO REVERSE OR PARK IT STILL LIGHTS UP AND DOESN'T TURN OFF UNLESS I RESTART MY ENGINE. I'VE RESEARCHED AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR JEEPS INCLUDING 2018 MODELS

VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!

PERIODIC STRONG GAS SMELL IN CABIN.

WHILE DRIVING ON A CITY STREET, I WAS STOPPED AT A STOPLIGHT. PRESSED ON GAS WHEN LIGHT TURNED GREEN AND TRANSMISSION LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE APPEARED ON IN-DASH DRIVER COMMUNICATION CENTER. VEHICLE WOULD NOT GO INTO SECOND GEAR. MESSAGES WOULD NOT CLEAR FROM INSTRUMENT PANEL. I WAS ABLE TO PULL VEHICLE INTO A PARKING LOT. TURNED CAR OFF. AFTER LETTING IT SET FOR 5 MIN, TURNED CAR BACK ON MESSAGES STILL THERE. I WANTED TO SEE IF THE VEHICLE WOULD CHANGE GEARS, SO I DROVE IT A LITTLE DISTANCE AND IT DID CHANGE GEARS. I DROVE IT TO THE DEALERSHIP. WAS INFORMED TODAY, THAT THEY WERE ABLE TO VERIFY THE TRANSMISSION ERROR CODES. CURRENT FIX IS A NEW TRANSMISSION VALVE BODY. VEHICLE HAD EXACTLY 48K MILES ON IT WHEN DROPPED OFF AT DEALERSHIP. I HAD PREVIOUSLY COMPLAINED TO DEALER ABOUT HARD - JERKING SHIFTS AND THEY JUST REASSURED ME IT WAS BECAUSE OF THE 9-SPEED TRANSMISSION OPTIMIZING ITS SHIFTING.

WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR

MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOM

CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER WAS FAULTY. THE GEAR SHIFTER WAS REPLACED, BUT THE "SERVICE SHIFTER" MESSAGE CONTINUED TO DISPLAY. THE VEHICLE LATER STALLED SEVERAL TIMES WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THORNTON CHRYSLER JEEP (2980 CAPE CORN RD, RED LINE, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.

TRANSMISSION RECALL. WHILE DRIVING ON AN INTERSTATE, 'SERVICE TRANSMISSION' APPEARS ON DASH, AND VEHICLE CEASES TO ACCELERATE. TRANSMISSION ESSENTIALLY DROPS TO FIRST GEAR AND WILL NOT ACCELERATE BEYOND THAT POINT.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT CALLED LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007, (833) 866-5795) AND SCHEDULED A DIAGNOSTIC APPOINTMENT FOR THIS WEEKEND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 28,000.

TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A CONSTANT SUDDEN LOSS OF POWER AND THE VEHICLE STALLED NUMEROUS TIMES. THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FLICKERED. THE VEHICLE WAS TOWED TO EXECUTIVE DODGE JEEP (203-949-7430, LOCATED AT 406 S ORCHARD ST, WALLINGFORD, CT 06492). THE DEALER REPLACED THE PCV VALVE, BUT THE VEHICLE STALLED IN AN UNSAFE MANNER ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THIRD TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT A BATTERY REPLACEMENT WAS REQUIRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE TRANSMISSION FAILED WHILE DRIVING 60MPH ON THE HIGHWAY. IT WOULD NOT ACCELERATE SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED IT. THIS SEEMED TO REBOOT THE SYSTEM AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A "GLITCH" AND THE VEHICLE APPEARED TO BE WORKING PROPERLY TO THEM SO NO REPAIR WAS DONE. A FEW MONTHS LATER IT HAPPENED AGAIN EXCEPT TURNING IT OFF AND ON ONLY WORKED FOR A FEW MILES BEFORE HAPPENING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS DUE TO A SOFTWARE UPDATE. WHAT KIND OF CAR SHUTS DOWN ON THE HIGHWAY DUE TO A SOFTWARE UPDATE!!! THIS ISSUE PUT MY FAMILY IN EXTREMELY DANGEROUS SITUATIONS AND JEEP REFUSES TO OWN UP TO HAVING A FAULTY TRANSMISSION.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NAPLETON NORTH LAKE CHRYSLER (3701 NORTH LAKE BLVD, PALM BEACH GARDENS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

WHILE THE CAR IS IN MOTION OR JUST AFTER BRAKING, THE ENGINE WILL BEEP AND THEN COMPLETELY SHUT OFF. THE SCREEN SAYS TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. IT TAKES SEVERAL MOMENTS FOR THE VEHICLE TO RESTART. *DT*JB

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

"4X4 UNAVAILABLE SERVICE REQUIRED "MESSAGE CAME ON AND STAYED ON WHEN I STARTED IT. IT WAS PARKED FOR AROUND 4 HOURS AND WAS STATIONARY. TOOK IT TO DEALERSHIP AFTER A DAY AND A HALF WAS TOLD A WIRE HAD ROTTED AND BROKE.

WHILE WE WERE DRIVING, A MESSAGE CAME ON THE DASHBOARD TO SERVICE TRANSMISSION, AND THEN WE WERE NOT ABLE TO ACCELERATE. WE PULLED OVER AND TURNED OFF THE CAR, AND THEN STARTED IT BACK UP AND WE DROVE FINE FOR ABOUT A MINUTE BEFORE THE SAME MESSAGE CAME UP ON THE DASHBOARD. AGAIN WE WERE NOT ABLE TO ACCELERATE EVEN THOUGH THE GAS PEDAL WAS PUSHED ALL THE WAY. IT WASN'T MAKING ANY NOISE. WE CALLED THE DEALERSHIP AND ALL I WAS TOLD WAS TO TURN IT OFF FOR ABOUT 5 MINUTES AND TURN IT BACK ON TO SEE IF THE SERVICE LIGHT WOULD RESET. IF NOT TO CALL A TOW TRUCK TO TAKE IT TO THE NEAREST DEALERSHIP, BUT SINCE IT WAS SUNDAY THEY WERE ALL CLOSED. ALL MY FAMILY WAS WITH ME IN THE CAR WHICH WAS VERY FRIGHTENING. I FOLLOWED THE DEALERSHIPS INSTRUCTIONS BUT IT DID NOT WORK. WE STOP AT A STOPLIGHT AND IT DIDN'T WANT TO MOVE FORWARD ONCE THE LIGHT TURNED GREEN. WE TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WENT AGAIN. WE WERE ABOUT 45 MINUTES AWAY FROM HOME SO WE JUST HEADED BACK. THE SERVICE MESSAGE NEVER WENT AWAY AND WERE ONLY ABLE TO TRAVEL AT LOW SPEED. I HAVE CALLED FCA IN THE PAST WHEN A SERVICE TRANSMISSION MESSAGE POPPED UP ON THE DASHBOARD BUT IT JUST FLASHED AND DIDN'T STAY. THIS IS A NEW CAR AND I AM VERY UPSET IT HAS ALL THESE ISSUES.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

TAKATA RECALL AFTER STARTING THE CAR AND STAYING STATIONARY STARTS TO SHAKE. WHILE DRIVING SHAKES EVEN MORE AND HAS STALLED ON ME WHILE DRIVING WITH MY TODDLER IN CAR SEAT IN BACK. THEN IT DID IT AGAIN 2 MORE TIMES JUST GLAD MY SON WASN'T IN THE CAR. NOW CHECK ENGINE LIGHT LIT UP TODAY FEB-6-2019. THERE HAVE BEEN PLENTY OF COMPLAINTS OF THESE TYPE OF ISSUES. MY VEHICLE IS UNDER WARRANTY STILL AS IT IS A LEASE. I WILL NOT BE LEASING JEEP ANYMORE. *DT *DT*JB

TWICE IN THE PAST WEEK MY JEEP HAS JUST STALLED WHILE DRIVING, BOTH ON 2/1/19 AND 2/4/19 I WAS GOING AROUND 35-40 MPH. I AM ABLE TO COAST THE JEEP OFF THE ROAD AND THEN I NEEDED TO WAIT A FEW MINUTES BEFORE IT STARTS UP AGAIN. THE ON BOARD COMPUTER SYSTEM DISPLAY DOES NOT SHOW ANY PROBLEMS. UPON RESEARCH IT SEEMS SEVERAL PEOPLE HAVE REPORTED THE SAME PROBLEM.*DT*JB

CAR WAS IN DRIVE/RUN MODE AND CAR CUT OFF. STEERING WHEEL LOCKED UP. CAR COASTED TO STOP. UNABLE TO CONTROL. *DT*JB

THE SERVICE SHIFTER MESSAGE DISPLAYS ON THE SCREEN AND YOU CAN'T TELL IF THE THE IS IN DPRN BECUASE ALL THE LIGHTS ARE RED. THE CAR SOMETIMES WILL NOT SHIFT OUT OF GEAR. OR JERKS WHEN IT FINALLY DOES. THIS CARE HESITATES WHILE IN MOTION AND AS WELL AS WHEN STATIONARY AND TRYING TO MOVE. THIS IS VERY DANGEROUS. I HAVE TAKEN THIS VEHICLE TO THE DEALER WHO STATED THAT THE RECALL THEY HAD WAS ONLY FOR A SOFTWARE UPDATE WITH THE SHIFTER BUT THIS ISSUE SHOULD ALSO BE A RECALL WITH THEM COVERING THE REPAIRS. I HAVE LESS THAN 50K MILES THERE IS NO REASON WHY I SHOULD HAVE TO COVER THE EXPENSE OF REPLACING THE SHIFTER ASSEMBLY BECUASE THE SHIFTER IS NOT COVERED UNDER THE WARRANTY THEY SELL YOU.

WHILE DRIVING AT REGULAR SPEED MY CAR HAS STOPPED RUNNING. I WAS ABLE TO MANEUVER TO THE SIDE & WAIT SEVERAL MINUTES BEFORE IT RESTARTED. MY HEAT HAS STOPPED WORKING - I TOOK IT TO BE LOOKED AT & WAS TOLD THE "HARNESS" IS CORRODED. MY CAR HAS $43K MILES - HOW CAN THIS BE ALREADY? *DT *DT*JB

ENGINE STALLS AND DIES WITHOUT WARNING WHILE DRIVING. AFTER SHUTDOWN A MESSAGE ON THE DASH TELLS YOU TO PUT IT INTO PARK TO START THE CAR AGAIN, ENGINE WILL RESTART AFTER 2 MIN BUT WILL FAIL TO RESTART IF YOU TRY SOONER. VERY DANGEROUS, THIS HAS HAPPENED 6 TIMES NOW WHILE DRIVING. STARTED AT 33K MILES AND I AM NOW AT 42K, 1ST TIME DEALER SAID FILL UP OIL, 2ND TIME SERVICE DEPT SAID NOTHING WRONG BUT UPDATED SOFTWARE, 3RD TIME SERVICE DEPARTMENT HAS NEVER HEARD OF THIS BEFORE AND NO IDEA BUT TOLD ME TO TRADE MY CAR IN FOR SOMETHING ELSE. VERY DANGEROUS AS HAS HAPPENED ON A FREEWAY WHILE MOVING, EACH TIME IS WITHOUT WARNING AND YOU LOSE ALL ENGINE AND POWER. *BF *DT*JB

WHILE DRIVING ON A RESIDENTIAL STREET, MY 2016 JEEP CHEROKEE LATITUDE WITH 45,196 MILES DISPLAYED THE "SERVICE SHIFTER" MESSAGE ON THE DASHBOARD. THE PRND SHIFTER LIGHTS WERE ALL LIT UP RED. PULLED OVER, PUT THE CAR IN PARK, RESTARTED THE VEHICLE AND THE MESSAGE DID NOT APPEAR. LATER IN THE DAY, THE RADIO DISPLAY STOPPED WORKING. SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP.

THE VEHICLE IS BURNING OIL BETWEEN CHANGES, IT SHUTS OFF IN THE MIDDLE OF DRIVING ON A ROAD BECAUSE IT HAS NO OIL. NO WARNING MESSAGES OR LIGHTS POP UP. I HAVE ALMOST BEEN HIT BY OTHER CARS TWICE (WITH A CHILD IN THE BACKSEAT) BECAUSE THE CAR SHUTS DOWN AND THERE IS NO OIL IN THE CAR. MY SCREEN SAYS I HAVE OVER 50% REMAINING UNTIL THE NEXT OIL CHANGE! I WAS DRIVING DOWN THE ROAD, AND THE VEHICLE SHUT OFF AND I WAS ALMOST HIT BY OTHER CARS!

SERVICE SHIFTER CAME ON IN MY JEEP AND WOULD NOT DRIVE/SHIFT GOING DOWN THE INTERSTATE IN A LOT OF TRAFFIC. MY FAMILY COULD HAVE BEEN KILLED! CARS WERE SWERVING AROUND ME, BLOWING THEIR HORNS, AND I COULDN'T EVEN STEP ON THE GAS TO TRY TO GET OFF THE ROAD ON TO THE SHOULDER. ABOUT 30 MINUTES BEFORE THAT HAPPENED MY 16 YEAR OLD DAUGHTER WAS DRIVING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GETS KILLED!!!

THIS IS SAFETY CONCERN! 2016 JEEP CHEROKEE CAR WOULD STOP WHILE YOU DRIVING HIGH SPEED WITHOUT ANY WARNING SIGN AND ALL THE LIGHT WILL COME ON CAN NOT SHIFTING OR RESTART THE CAR. IT HAPPENED ON ME TWICE ALREADY. ONE TIME ON HIGHWAY I-95, ONE TIME ON A BUSY LOCAL ROAD AT PA. JEEP DEALERSHIP SAID IT WAS COMPUTER UPDATING, I COULD NOT GET IT. AFTER FIRST TIME THEY REPAIRED IT, I DID FEEL SOMETHING WIRED WITH THE CAR. SO I BROUGHT IT BACK TO JEEP DEALERSHIP TWO MORE TIME FOR DIAGNOSE. THEY ALL SAID THE CAR HAD NO PROBLEM. NOT EVEN A MONTH, IT HAPPENED AGAIN. SUDDENLY STOP! THIS TIME THEY STILL TRYING TO FIX IT FOR ME, BUT I COULD NOT TRUST JEEP AGAIN. I MEAN IF THEY CAN FIX IT, IT WOULD NOT HAPPENED AGAIN AFTER THREE TIME WHAT EVER FIX OR DIAGNOSE.

OUR 2016 JEEP CHEROKEE (LATITUDE 4WD) HAS BEEN STALLING AFTER A COLD START. THE BATTERY INDICATOR FLASHES AND THEN REGISTERS A MESSAGE TO PLACE THE CAR IN P TO SHIFT INTO GEAR. I HAVE BEEN ABLE TO RESTART THE CAR AFTER WAITING 30-60 SEC, SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS AT THE DEALERSHIP ON 1/14/19 AND I WAS TOLD THAT THERE WASN'T ANY OIL ON THE DIPSTICK. THE ENGINE IS POSSIBLY BURNING OIL BUT THERE ARE NO INDICATORS OR STATUS UPDATES WHEN THE SYSTEM IS CHECKED. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF AN ENGINE ISSUE WITH THE 2016 JEEP CHEROKEE. AN OIL CONSUMPTION TEST IS NEEDED BEFORE THE ENGINE CAN BE REPLACED (IF NEEDED). OIL CONSUMPTION TEST INITIATED 1/14/19. CHRYSLER/JEEP IS AWARE OF THIS ISSUE AND HAS NOT ISSUED A SAFETY RECALL. NEGLIGENCE BY CHRYSLER FOR NOT RESPONDING TO THIS SIGNIFICANT DEFECT AND SAFETY ISSUE.

TRANSMISON SERVICES

ABOUT A MONTH AGO, MY 2016 JEEP STARTED TO STALL AS I WAS DRIVING THE VEHICLE. THE STEERING WHEEL LOCKS AND THE BATTERY SIGN FLASHES, THEN THE CAR TELLS ME TO PLACE THE CAR IN PARK. I SHUT THE CAR OFF, WAIT ABOUT TWO MINUTES THEN RESTART THE CAR. SOMETIMES I WILL MAKE IT TO MY DESTINATION, SOMETIMES IT STALLS ON ME AGAIN. IT'S HAPPENED TOO MANY TIMES, AND I SCARED TO DRIVE THE CAR ANYMORE. IT HAS BEEN IN A SHOP FOR THREE WEEKS NOW, AND THERE IS NOTHING THAT THEY CAN FIND WRONG WITH THE VEHICLE. THEY HOOK IT UP TO A MACHINE, BUT NO ERROR MESSAGES ARE REPORTED TO THEM. *DT*JB