1996 JEEP CHEROKEE STEERING GEAR FAILURE. CONSUMER STATES THAT THE STEERING GEAR FAILED WHILE MAKING A TURN. CONSUMER STATES THAT SHE HAD TO PAY OUT OF POCKET A SECOND TIME TO GET THIS SAME PROBLEM REPAIRED. *KB THE CONSUMER STATED THE PROBLEM SHE EXPERIENCED WAS LISTED AS A RECALL. *JB
1996 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE STEERING GEAR BOX FAILED ON NUMEROUS OCCASIONS. IT WAS DISCOVERED THAT THE FRAME WAS CRACKED. THE MANUFACTURER STATED THAT ONLY ONE OF FOUR RECALLS WERE FOUND IN THEIR SYSTEM THAT WERE COMPARABLE TO THEIR RECALLS. WHILE TURNING THE VEHICLE AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD POP. SHE HAS REPLACED THIS UNIT THREE TIMES, TOTALING $1,000. THE MANUFACTURER HAS NOT OFFERED ANY ASSISTANCE WITH THE REPAIR COSTS AND STATED THAT THEY DO NOT HONOR THE RECALL. THE NHTSA CAMPAIGN ID NUMBER IS 97V069000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS 106,797. UPDATED 03/06/08. *LJ
TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHAKES VIOLENTLY FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO CHANGED THE UPPER AND LOWER RIGHT BALL JOINTS. AFTER THE REPAIR, THE SHAKING HAD BECOME WORSE AND THE VEHICLE IS UNABLE TO BE DRIVEN. THE CURRENT MILEAGE IS 120,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 02-04-08. *KB
I HAVE THREE RHD JEEP CHEROKEES AND THEY ARE FOR US POSTAL DELIVERY. 1994, 1995-, AND 996. I HAVE CALLED JEEP & CHRYSLER CORPORATION ASKING THEM IF MY VEHICLES ARE FMVSS CERTIFIED ,AND THEY REFUSED TO ANSWER ME. THEY SAID I NEED TO BE A SENATOR OR A CONGRESSMAN TO ASK THAT QUESTION?? I ASKED FOR RIGHT HAND DRIVE CRASH TEST INFORMATION, AND THEY HUNG UP THE PHONE. I E-MAILED THEM, AND WAS TOLD THIS WAS A CORPORATE ISSUE AND RHD JEEPS FOR DIDN'T NEED TO MEET SAFETY REGULATIONS?. I TALKED TO THE DOT, AND THEY STATED THEY DIDN'T KNOW OF ANY RHD VEHICLES BUILT AND SOLD IN THE USA. WAS THIS SOME KIND OF JOKE? THE DOT DIDN'TT KNOW? ONE WOMAN AT DOT ASKED ME WHAT SIDE OF THE ROAD DO WE DRIVE ON IN USA? THE EPA KNEW ABOUT THEM, BUT FOR SAFETY INFORMATION I WAS TOLD TO GO BACK TO DOT. CAN SOMEBODY TELL ME WHAT WAS GOING ON. *AK
TL*- THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING HE PRESSED ON THE ACCELERATOR PEDAL AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT HAD TO PRESS THE ACCELERATOR PEDAL AND THEN DEPRESS AND PRESS IT AGAIN IN ORDER FOR THE VEHICLE TO ACCELERATE CORRECTLY. BECAUSE OF THIS THE VEHICLE WAS GETTING POOR GAS MILEAGE. THE DEALERSHIP STATED THAT THEY COULD NOT FIND ANY FAILURE . THE FAILURE MILEAGE WAS 113618, AND THE CURRENT MILEAGE WAS 114466.*AK
WHILE DRIVING, I KEPT SMELLING MELTING PLASTIC. IT LASTED A COUPLE MONTHS BEFORE IT WENT OUT. I LOOKED TO SEE SEVERAL TIMES TO FIND IT AND NEVER DID. IT WOUND UP BEING THE HEATER CONTROL SWITCH AND WIRING HARNESS MELTING. I DECIDED TO GO TO THE JUNKYARD TO GET THE HARNESS AND SWITCH AND I FOUND OUT FROM LOOKING AT 8 DIFFERENT JEEP CHEROKEES RANGING FROM 1986 -1997 THEY ALL HAD THE HARNESS AND SWITCH MELTED IN THEM. I THEN REALIZED IT WAS MORE THAN JUST MY JEEP THAT HAD THIS ISSUE. *JB
TL*- THE CONTACT STATED THAT WHILE DRIVING BEHIND THE 1996 JEEP CHEROKEE AT 60 MPH, SHE NOTICED SMOKE COMING FROM UNDER THE VEHICLE. THE CONTACT FLASHED THE LIGHTS TO GET THE ATTENTION OF THE DRIVER. THE DRIVER PULLED TO THE SHOULDER, GOT OUT OF THE VEHICLE AND BACKED AWAY. THE VEHICLE BEGAN TO BURN, AND HAD TO BE TOWED. THE CONTACT DID NOT KNOW THE CAUSE OF THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND THEY EXTINGUISHED THE FIRE. THE CONTACT HAD NOT RECEIVED A POLICE OR FIRE DEPARTMENT REPORT. THERE WERE NO INJURIES. *AK
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP FOR REPAIR OF THE CATALYTIC CONVERTER DUE TO BACK PRESSURE AND RATTLING IN THE ENGINE. ON AUGUST 25, 2006 THE CONTACT RECEIVED A RECALL NOTICE FOR A CATALYTIC CONVERTER PROBLEM. THE RECALL WAS NOT IN THE NHTSA DATABASE. THE CONTACT SENT THE BILLING INFORMATION TO THE MANUFACTURER, WHO DENIED REIMBURSEMENT BECAUSE THE WORK WAS DONE AFTER THE RECALL. ON MAY 4, 2006 THE WORK WAS COMPLETED BEFORE THE RECALL NOTICE WAS RECEIVED. UPDATED 01/10/07. *JB
MY 1996 JEEP CHEROKEE HAS THE GEN3 SEAT BELTS. WHILE THEY HAVE NOT YET FAILED, I WANT JEEP/DODGE TO REPLACE THEM WITH THE GEN4 BELTS. I HAVE THREE CHILD RESTRAINTS IN THE BACK SEAT AND THE LIKELIHOOD OF THE BELTS RELEASING IN A CRASH IS UNFORTUNATELY VERY HIGH. AS A SAFE KIDS CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN, AND A PARENT, THIS CONCERNS ME GREATLY AND I FEEL THERE SHOULD BE A RECALL ON THE GEN3 BELTS. CURRENTLY OWNERS MUST PAY OUT OF POCKET TO HAVE THESE UNSAFE BELTS REPLACED. *JB
ONE DAY MY JEEP WAS GETTING NO BACK PRESSURE, TURNED AROUND MY CHECK IN ENGINE LIGHT CAME ON ON MY WAY HOME FROM WORK IT STARTED TO SMOKE AND THEN EVENTUALLY CAUGHT ON FIRE LUCKILY I GOT OUT. FIRE DEPT HAD TO PUT FIRE OUT. *NM
I ONE DAY WAS ON MY WAY HOME FROM WORK ONE DAY AND THE CHECK ENGINE LIGHT CAME ON AND MY CAR SUDDENLY LOST ALL BACK PRESSURE I COULD NOT CLIMB HILLS AND STARTED TO SMOKE BUT BEFORE I COULD MAKE IT HOME MY CAR BEGAN TO SMOKE AND EVENTUALLY CAUGHT ON FIRE LEAVING STRANDED WITH NO VEHICLE IN SITE I THEN CALLED THE POLICE DEPT THEY HAD TO PUT OUT. THEY SAID I WAS LUCKY TO GET OUT. *NM
1996 JEEP CHEROKEE, EXHAUST MANIFOLD FAILED AT WELD POINT, NOT ABLE TO REPAIR DUE TO POOR METAL USED BY MANUFACTURER. THE EXHAUST MUST BE REPLACED, JEEP MANUFACTURER IS AWARE OF PROBLEM, REFUSES TO ADMIT IT IS A MANUFACTURES DEFECT. MECHANICS WILL TELL YOU IT IS A COMMON PROBLEM WITH JEEPS. EXHAUST MANIFOLD FAILURE IS EXPENSIVE TO FIX AND CAN LEAD TO MULTIPLE PROBLEMS WITHIN IN THE ENGINE IT'S SELF AND THE CONVERTERS. *NM
DT: THE CONTACT STATED THE FUEL PUMP FAILED TWICE. THE VEHICLE WAS SMOKING AND EXPERIENCING LOSS OF POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP SAID THE PRESSURE READING WAS LOW ON THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE VEHICLE STARTED EXPERIENCING A LOSS OF POWER AGAIN. THE MECHANIC CHANGED THE FUEL FILTER, BUT IT DID NOT FIX THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, AND THE PRESSURE READING ON THE FUEL PUMP WAS LOW AGAIN. THE VEHICLE IS CURRENTLY AT THE MECHANICS BECAUSE THE PART IS ON BACK ORDER. *AK
ELECTRICAL SHORT IN THE PASSENGER COMPARTMENT RESULTED IN FIRE THAT COMPLETELY DESTROYED VEHICLE. FIRE STARTED BEHIND THE DASHBOARD, PASSENGER SIDE. ELECTRICAL SHORTAGE, AND BURNING SMELL WAS NOTED, WHICH RESULTED IN THE DRIVER PULLING OFF THE SIDE OF THE ROAD. AFTER QUICK INSPECTION UNDER THE HOOD, DRIVER WALKED AROUND THE VEHICLE, AT WHICH POINT THE INTERIOR DASHBOARD BURST INTO FLAMES. *JB
UNIVERSAL COLUMN WAS CRACKED. REPAIR SHOP (MONRO BRAKES & MUFFLERS) SAID THIS WAS A COMMON PROBLEM FOR 1996 JEEP. I LOOKED UP ON THIS WEB SITE HTTP://WWW.AUTOMOTIVE.COM/1996/12/JEEP/CHEROKEE/RECALLS/INDEX.HTML.
1996 JEEP CHEROKEE REAR BRAKE LINES WERE CORRODED SEVERELY.*MR *NM
1996 JEEP CHEROKE WHILE DRIVING WITH BLOWER ON (AIR) , STEERING COLUMN STARTED SMOKING AND MELTING THE PLASTIC HOUSING. CAUSE WAS DETERMINED TO BE IGNITION SWITCH WAS NOT HEAVY DUTY ENOUGH TO HANDLE BLOWER MOTOR CURRENT AND THE WIRES IN THE HARNESS BURNED AND MELTED. WIRES AND SWITCH WAS REPLACED AND 1 YEAR LATER SAME THING HAPPENED AGAIN CAUSING THE INTERIOR TO FILL WITH SMOKE WHILE DRIVING AND THE WIRING HARNESS TO BURN UP AGAIN. A MECHANIC AT A DEALER TOLD ME THIS WAS A NOT UNCOMMON PROBLEM WITH THAT JEEP MODEL. I WAS TOLD THAT THE CHRYSLER VAN USED THE SAME SWITCH AND HARNESS AND THERE WAS A SAFETY RECALL FOR THEM BUT NOTHING WAS EVER DONE ABOUT THE JEEP CHEROKEE !!
DT: CONSUMER'S CHILDREN WERE IN JEEP AND IT WAS RUNNING IN PARK. CONSUMER WAS GOING TO GET THEM OUT AND THE CAR JUMPED FROM PARK AND ROLLED INTO A DRIVE GEAR. *AK
WHILE ACCELERATING FROM A STOP ONE OF THE ATTACHMENT BOLTS HOLDING THE FRONT DRIVER SEAT TO THE SLIDE RAILS TORE THROUGH THE SHEET METAL ON THE LEFT FRONT ATTACHMENT POINT. UPON REMOVAL OF THE SEAT, BROKEN WELDS WERE FOUND ON THE RIGHT REAR OF THE FRAME AND PART OF THE FRAME WAS CRACKED. *AK
WHILE DRIVING 20 MPH CONSUMER NOTICED THAT THE REAR LIFTGATE OVERHEATED. IT ONLY HAPPENED WHEN ANOTHER VEHICLE WAS BEHIND. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
WHILE TRAVELING A BOLT FROM THE STEERING BOX SHEARED OFF. *AK THE STEERING BOX FELL CAUSING THE VEHICLE TO LOSE ALL STEERING. DUE TO THE FACT THAT THERE WAS NO RESTRAINT ON THE STEERING GEAR, THE STEERING WHEEL TURNED TOO FAR, BREAKING THE CLOCK SPRING WHICH CAUSED A TOTAL FAILURE OF THE CRUISE CONTROL AND THE AIR BAGS. *SC
ALL 4 PIRELLI SCORPION ST TIRES, SIZE LT235-75-15 THAT WERE PURCHASED 9/02 HAVE DRY ROT. DRY ROT WAS FIRST NOTICED 4/04 (19 MONTHS AFTER PURCHASE). THE TIRE SELLER VIEWED THE TIRES 11/13/04 AND IS NOTIFYING PIRELLI AND WILL ADVISE ME OF MY OPTIONS. THE TIRES HAVE 11/32 TREAD REMAINING AND HAVE BEEN ON FOR 10,000 MILES. THE DOT MARKING ON 2 OF THE TIRES ARE: XL M3 8789 0402 AND XL M38789 3901. THE DOT MARKINGS ON THE OTHER 2 TIRES ARE APPARENTLY ON THE INSIDE. *AK
WHILE BRAKING THERE WOULD BE A GRINDING NOISE, THEN VEHICLE WOULD LURCH FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK BRAKE ROTOR SEPARATED WHILE VEHICLE IN OPERATION. VEHICLE , SOUDS LKE METAL RUBBING METAL. *TC
WHILE DRIVING, THE STEERING WHEEL VIBRATED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE STEERING BOX GEAR ON THE DRIVER'S SIDE CRACKED AND NEEDED TO BE REPLACED. *AK THE CONSUMER STATED HE DISCOVERED NEW CRACKS IN THE FRAME SINCE THE DEALER PERFORMED THE REPAIR LAST YEAR. AFTER THE VEHICLE WAS TOWED FOR THE SECOND TIME BECAUSE OF THE STEERING BOLTS BREAKING, THE CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE PROBLEM, HOWEVER THE DEALER STATED THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. THE RECALL WAS FOR SPECIFIC RIGHT HAND JEEP MODELS AND THE CONSUMERS VEHICLE WAS A LEFT HAND JEEP MODEL. *JB
THE DRIVER'S SEAT FRAME BROKE AWAY FROM THE FLOOR, MAKING THE SEAT INOPERABLE. *AK
THIS IS THE 3RD TIME I AM COMPLAINING ABOUT A WATER LEAK IN MY 96 CHEROKEE DRIVER SIDE FLOOR. THE PROBLEM STARTED 1 YEAR AGO AND I HAVE SPENT A OVER $900 TO HAVE IT FIXED BY THE DEALER (ANTWERPEN, BALTIMORE, MD 21228). SINCE THIS IS THE 3RD OCCURRENCE IN ONE YEAR, I THINK THE PROBLEM IS A STRUCTURAL DEFECT AND THAT CHRYSLER SHOULD STAND BEHIND IT AND FIX IT. IT GOES BACK TO ANTWERPEN ON 4/5 FOR ANOTHER GO AROUND. I CONCEPT IS THEY ARE STALING AND WAITING FOR THE WARRANTY ON THE 1ST REPAIR TO RUN OUT, BUT SORRY THIS ISN'T GOING TO HAPPEN, EVEN IT I HAVE TO TAKE IT THERE WEEKLY UNTIL SOMEBODY FIXES IT PROPERLY. *JB
IN 2003 I EXPERIENCE LEAKING WATER FROM UNDER THE DASH ON BOTH THE PASSENGER SIDE AND DRIVER'S SIDE IN POURING RAIN. VEHICLE WAS TAKEN TO DEALER AND FIXED FOR $766. NOW IN MARCH 2004, JUST BEFORE THE ORIGINAL WARRANTY ON THE FIRST FIX RUNS OUT THE LEAK IS BACK. VEHICLE WENT TO DEALER, THEY SAY IT IS NOW LEAKING SOME WHERE ELSE (AROUND THE DRIVER'S DOOR,DOESN'T EXPLAIN WHY I AM GETTING WATER ON THE PASSENGER SIDE) FIX GASKETS FOR $220. WAITING FOR NEXT LEAK, WHICH I AM WILL COME. CHRYSLER REFUSED TO FIX THE SECOND LEAK UNDER THE FIRST WARRANTY.*AK
I OWN A 1996 JEEP CHEROKEE AND THE SHEET METAL THAT CONNECTS THE DRIVERS SEAT TO THE ADJUSTABLE TRACK UNDER THE SEAT IS TEARING AND COMING LOSE. I FEEL THAT THIS IS A EXTREME SAFETY HAZARD WHICH COULD LEAD TO AN ACCIDENT AND FURTHER INCREASED INJURY DURING THAT ACCIDENT WHEN THE SEAT BECOMES DISENGAGED FROM ITS ANCHORING POINTS. WHILE THE JEEP IS 7.5 YEARS OLD, I AM ONLY 5FT 10IN 195LBS AND DO NOT THINK THAT THE METAL SHOULD BE TEARING. THIS BEING A SAFETY ISSUE I FELT I SHOULD CONTACT JEEP BEFORE TAKING ACTION MYSELF SO IF NECESSARY JEEP COULD HAVE THE VEHICLE INSPECTED AND SEE IF THEY HAD ANY CONCERNS THAT NEEDED TO BE DEALT WITH. I HAVE CONTACTED JEEP STAFF FROM A LOCAL DEALERSHIP ALL THE WAY UP TO SUSAN AT CHRYSLER CORP CUSTOMER SERVICE (INCIDENT # 12175350) WITHOUT LUCK IN HAVING MY SAFETY RELATED ISSUE ADDRESSED. *AK
THIS IS THE SECOND TIME I HAVE HAD WATER LEAKAGE FROM UNDER THE DASH ONTO THE DRIVER'S SIDE FLOOR SOAKING EVERYTHING. THE OCCURENCE WAS 5/2/03, PROBLEM FIXED AT DEALER (ANTWERPEN, BALTIMORE) FOR $766. NOW LESS THAN A YEAR LATER THE SAME PROBLEM IS OCCURING. I AM DUE TO TAKE IIT IN NEXT WEEK, HOW MUCH DO YOU WANT TO BET THE PROBLEM WILL BE DIAGNOISED AS LEAKING IN A DIFFERENT PLACE SO THEY WON'T HAVE TO HONOR THE ORGINIAL REPAIR WARRANTY. THIS IS ALMOST A GIVEN. FIRST OF ALL THIS PROBLEM SHOULD NOT BE HAPPENING AT ALL. THERE OBVIOUSLY IS A STRUCTURAL PROBLEM WITH THE TRUCK WHEN IT WAS MADE. I HAVE ALSO READ SEVERAL COMPLIANTS FROM OTHER OWNERS AND JEEP/CHRYSLER REFUSES TO FIX THE PROBLEM. I DO NOT CALL THIS CUSTOMER SERVICE AT ALL EXPECIALLY WHEN IT IS THE SECOND TIME AROUND. *AK
THE ENTIRE REAR AXLE WAS REPLACED AT THE ADVICE OF JEEP SERVICE. THEY CLAIMED THAT THE WHEEL BEARINGS WOULD NOT NOT SEAT IN THE AXLE AS THE "RACES" WERE WORN BEYOND THE POINT OF HOLDING THEM IN. BECAUSE I NEEDED THE VEHICLE FOR MY BUSINESS, I HAD NO CHOICE BUT TO HAVE THEM REPAIR IT WHILE THEY HAD IT APART AS I DID NOT HAVE TIME TO DO THE JOB MYSELF. IT WAS A THREE WEEK WAIT FOR PARTS AS IT WAS. THEN I NOTICED THE "MUSTY" SMELL. UPON FUTHER INVESTIGATION I DISCOVERED THE ENTIRE JEEP WAS SATURATED UNDER THE CARPETS ON BOTH SIDES. MOLD EVERYWHERE. NO WONDER MY ALLERGIES WERE KILLING ME. I'VE SINCE GUTTED THE VEHICLE AND BLEACHED THE ENTIRE FLOOR AREAS. I AM NOW IN THE PROCESS OF COMING UP WITH A SOLUTION TO THE PROBLEM SO I CAN PASS IT ON TO OTHER JEEP OWNERS. CHRYSLER HAS A BULLETIN OUT ON A PROCEDEURE TO CLEAN THE A/C DRAIN BUT IT DOES NOT WORK AS IT COMES BACK EACH YEAR. I'VE FOUND THAT GLUING NYLON SCREENING IN THE AIR INTAKE UNDER THE HOOD KEEPS ALL OF THE DEBRIS THAT CLOGS THIS DRAIN TUBE OUT OF THE HEATER BOX. NOW I AM WORKING ON A WAY TO STOP THE WATER FROM RUNNING BACK INTO THE DASH AREA THROUGH THE FIREWALL WHERE IT DRAINS OUT INTO THE FRAME. NOT ONE DEALERSHIP WOULD TALK TO ME ABOUT THIS. I KNOW THAT THEY KNOW ABOUT IT BECAUSE OF THE BULLETIN. ALSO, I FOUND THAT THE "VENTS" BEHIND THE REAR FIXED GLASS ON THE CHEROKEE HAVE A SMALL HOLDING CUP AND A TUBE WHICH THE WATER THAT ENTERS THAT AREA DRAINS INTO, WHAT I COULDN'T BELIEVE WAS THAT IT DRAIN
THE VEHICLE IGNITED AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. FIRE INVESTIGATION PINPOINTED START IN THE MAIN HOUSING OF THE ELECTRICAL, IN THE FIREWALL.
MY SEAT BELT IS KNOWN TO CAUSE FAILURE. I HAVE A GEN 3 SEAT BELT IN MY 1996 JEEP CHEROKEE VEHICLE AND CHRYSLER WOULD NOT REPLACE THEM WITH THE GEN 4 MODEL AT THEIR EXPENSE. MY SEAT BELT OFTEN COMES UNDONE WHEN I AM DRIVING AND I HAVEN'T EVEN TOUCHED IT. *LA
BROUGHT MY CAR IN FOR THE BRAKE RECALL. IT SEEMS THAT THEY DID WHAT THE RECALL REQUIRED BUT SAID THAT MY CAR WAS NOT PART OF THE RECALL. *LA
WHILE DRIVING APPROXIMATELY 65 MPH WITH OUT ANY WARNING VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER, AND THE TECHNICIAN INDICATED THE FUEL TANK DISINTEGRATED AND CLOG THE FUEL LINE. FUEL TANK WAS REPLACED AT OWNER EXPENSE OF $1.000. *NLM
GETTING INTO MY 1996 JEEP CHEROKEE THE NUT WHICH SECURES THE DRIVERS LOWER SEAT CUSHION FRAME TO THE SEAT ADJUSTER PULLED THROUGH THE CUSHION FRAME. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT AND HAS 88932 MILES ON IT.*AK I FEEL THIS IS A SAFETY ISSUE. IF THIS VEHICLE IS IN AN ACCIDENT THE FORCES WHICH WOULD NEED TO BE RESISTED WOULD FAR EXCEED THOSE A PERSON COULD APPLY GETTING INTO THE VEHICLE. THEREFORE, I FEEL THIS IS OBVIOUSLY EITHER A DESIGN PROBLEM OR A MANUFACTURING PROBLEM. I CALLED 1-800-992-1997 AND TALKED TO THEIR REPRESENTATIVE WHO SAID THAT IF THIS WAS A MANUFACTURING DEFECT THE VEHICLE IS OUT OF WARRANTY, I.E. I HAVE TO PAY TO GET THIS FIXED. FOR SAFETY REASONS THIS MUST BE FIXED, DO I USE THEIR PRODUCTS WHICH MIGHT HAVE A PROBLEM? ARE THERE ANY OTHER REPORTS OF THIS PROBLEM? IF THERE ARE ANY OTHER REPORTS OF THIS HAPPENING ADD ANOTHER ONE TO THE LIST.
WHILE DRIVING AT 65 MPH, AND WITH NO WARNING HOOD FLEW OPEN. *AK
WHILE DRIVING 55 MPH THE MOTOR MOUNT BOLTS SHEARED OFF WITHOUT WARNING AND CAUSED ENGINE TO DROP THREE INCHES. *AK
DOOR HINGE HAS REPEATEDLY BROKEN AWAY FROM FRAME AT TACK WELD MAKING USE OF DRIVER'S DOOR IMPOSSIBLE.*AK
AUTOMATIC TRANSMISSION NOT SHIFTING INTO 2ND OR 3RD GEAR (SKIPS FROM 1ST TO 4TH) HOWEVER I CAN MANUALLY SHIFT IT INTO 3RD BY MOVING LEVER TO 3. *AK
CONSUMER STATED THE VEHICLE EXPERIENCE THE SAME PROBLEM AS STATED IN RECALL 97069000 CONCERNING STEERING GEAR BOX. DEALER WILL NOT REPAIR BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. CONSUMER HAD TO PAY $170.00 IN REPAIRS. *AK *CB *JB
THE STEERING WHEEL LOCKED UP WHILE DRIVING. *NLM
NAR 05/28/2003 *MR THE CONSUMER WAS INVOLVED IN AND ACCIDENT THE JEEP WAS LEFT IN A PARK POSITION, THEN WENT INTO REVERSE STRIKING ANOTHER CAR. AUTOMATIC SHIFTER DEFECTIVE. *CB
THE CONSUMER TOOK THE VEHICLE INTO THE SHOP FOR THE RECALL ON THE SPARE TIRE. THE RECALL STATED TO REPLACE THE TIRE WITH A LARGER SIZE TIRE. GOODYEAR REFUSED TO PUT A NEW TIRE ON BECAUSE IT CREATED A SAFETY HAZARD. *NLM
THE VEHICLES DOOR HINGES SEPARATED FROM THE WELDS. *NLM
THE CONSUMER WAS TOLD BY DAIMLER CHRYSLER THAT THE GOVERNMENT DOES NOT WANT TO DO A RECALL ON THE SEAT BELTS. HE ALSO INDICATED THAT THERE WERE OTHER CONSUMER GROUPS/MAGAZINES THAT LIST COMPLAINTS ON THE SEAT BELTS. THE RELEASE BUTTON PROTRUDES AND WILL UNLATCH AT THE SLIGHTEST MOVEMENT. *NLM
VEHICLE WAS UNATTENDED IDLING WHILE IN "PARK". AFTER A PERIOD OF TIME (10+ MIN) IT SELF-ENGAGED INTO "REVERSE" AND ACCELERATED BACK OUT OF THE DRIVEWAY AND INTO A TREE.
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO LOSE ALL POWER.*AK *JB
I HAD THE JEEP DEALER REPLACE THE FRONT ROTORS ON MY 96 JEEP CHEROKEE COUNTRY PER THE RECALL FROM CHRYSLER. WITHIN 20K MILES THE ROTORS WERE SEVERELY WARPED, HOT SPOTTED AND HAD SMALL CRACKS IN SEVERAL PLACES ON BOTH SIDES OF EACH ROTOR. WHEN THEY WERE TURNED, "SOFT" SPOTS WERE REVEALED IN THE METAL AND BOTH ROTORS - EVEN WHEN TURNED DOWN ALL THE WAY DOWN TO THE MINIMUM THICKNESS. THEY WERE DEEMED UNSALVAGEABLE AND I HAD TO GET ANOTHER NEW SET LESS THAN A YEAR AFTER RECALL REPLACEMENTS WERE INSTALLED. THE INCIDENT DATE IS APPROXIMATE. I WILL NEED TO FIND THE RECEIPTS TO KNOW THE EXACT DATES. TS
WHILE DRIVING VEHICLE, THE VEHICLE HIT A BUMP IN THE ROAD THAT CAUSED THE VEHICLE TO MAKE A LOUD NOISE. THE DEALER STATED THAT THE FRONT ENGINE MOUNT BOLT HAD SHEARED INTO THE BLOCK CAUSING THE MOTOR TO DROP. TS SCC
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL NOT SHIFT GEARS CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →