DUE TO IMPROPER WELDING OF THE DRIVER DOOR HINGES THE DRIVER'S DOOR FELL OFF THE VEHICLE, THIS COULD HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
1994 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →
UPPER DOOR HINGE ON DRIVER SIDE IS RUSTING, DOOR IS FALLING OFF.
CONSUMER EXPERIENCING ERRATIC OPERATION AFTER VEHICLE COMES TO A STOP AND STARTS TO TAKE OFF. VEHICLE BEEN IN DEALER SHOP, AND WAS INFORMED THAT NOTHING COULD BE FOUND. *AK
CONTROLLER FAILURE. *YC
3 RIGHT SIDE BOLTS HOLDING ENGINE TO FRAME SHEARED OFF, ALLOWING ENGINE TO DROP IN CHASSIS. HAPPENED AT VERY LOW SPEED JUST AFTER PULLING OUT OF PARKING LOT. RUST ON ONE OF THE BROKEN OFF BOLTS INDICATED THAT IT HAD BEEN BROKEN FOR A WHILE. THE OTHER TWO WERE SHINNING FROM BREAKING RECENTLY. ANGLE OF ENGINE AFTER FAILURE MADE 5TH GEAR AND REVERSE UNAVAILABLE. *AK
WHILE TURNING A CORNER CONSUMER HEARD A LOUD BANG ,AND THE MOTOR MOUNT BOLT IN THE ENGINE BLOCK ON THE PASSENGER'S SIDE OF THE VEHICLE CAME OFF. *AK
WELD ON THE UPPER DOOR HINGE ON THE DRIVERS SIDE BROKE.
POOR DESIGN HAS DOOR HINGE WELDED TO UNSUPPORTED SHEET METAL. DOOR COMES LOOSE AND SOMETIMES FALLS OFF. DEALER DENIED IT WAS A FACTORY DEFECT AND WANTED AN UNREASONABLE AMOUNT TO REPAIR IT. HAD OUR LOCAL BODY SHOP REPAIR IT. IT HAS FAILED 3 TIMES. MECHANIC AT DEALERSHIP ALLUDED THAT THEY RECEIVE SEVERAL OF THESE A MONTH.
DRIVER'S SIDE DOOR HINGE FAILED.
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH DOOR HINGES. HINGES ON DRIVER'S DOOR ARE CORRODED. ONE OF THE HINGES IS BROKE. THE MANUFACTURER HAS BEEN CONTACTED. THE DEFECTS DESCRIBED COMPLY WITH INVESTIGATION NUMBER PE95047. *AK
WHILE OPENING DRIVER'S SIDE DOOR, THE DOOR TORE AWAY FROM THE METAL POST ON ENGINE COMPARTMENT, WHICH LEFT THE HINGES STILL ATTACHED TO THE DOOR. DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. BODY SHOP DETERMINED THE WELD WAS DEFECTIVE. *ML
DRIVERS/PASSENGERS AND THE BACK DOOR HAS FALLEN OFF DUE TO THE WELDS CRACKING ON THE HINGES. DEALER HAS SEEN. *AK
DOOR HINGE WELD CAME APART, DOOR ALMOST FELL OFF. *AK
LEFT DOOR PULLING AWAY FROM WELD, DIFFICULT TO CLOSE, RAIN LEAKS IN, LOUD WIND SOUNDS, RIGHT DOOR STARTING TO DO SAME THING.
DUE TO THE DESIGN OF THE DOOR WELD, THE DOOR FELL OFF WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. (PE95047) PLEASE PROVIDE FURTHER INFORMATION. *AK
DRIVER'S AND PASSENGER'S DOORS HAVE DISENAGED FROM THE HINGES, CAUSING THE DOORS TO FALL OFF.
SHIFTING FROM PARK TO DRIVE TOOK FOOT OFF BRAKE AND CAR LURCHED AND ACCELERATED AND BRAKES FAILED CAUSING SEVERAL CRASHES INTO CARS AND DESTRUCTION OF PROPERTY
ON 12 OCCASIONS BETWEEN 11/24/98 AND 12/23/98, THE ENGINE HAS SHUT DOWN WHILE ON THE HIGHWAY AND ON THE ROADWAY. THE ELECTRICAL SYSTEM HOWEVER ISN'T AFFECTED. THE RADIO, LIGHTS, GAUGES, ETC CONTINUE TO WORK. ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS THE ENGINE HAS STOPPED FOR APPROXIMATELY 5 SECONDS AND THEN STARTED UP AGAIN. ON TWO OCCASIONS THE ENGINE HAS STOPPED AND THE VEHICLE HAS HAD TO BE TOWED TO A MECHANIC/DEALER. I HAVE CURRENTLY HAD THE FUEL PUMP, THE FUEL PUMP STRAINER, THE FUEL FILTER AND THE SPARK PLUG AND COIL WIRING REPLACED (AT THE DIRECTION OF MY LOCAL DEALER.) THE PROBLEM STILL PERSISTS. EACH TIME THE VEHICLE WAS DIAGNOSED AND REPAIRED I WAS ASSURED THAT THE PROBLEM WAS FIXED. AT THIS POINT I LACK CONFIDENCE IN THE VEHICLE. EVEN WHEN THE VEHICLE RESTARTS ITSELF AFTER SHUTING DOWN, THERE EXISTS A SERIOUS SAFETY CONCERN FOR CONTROLING THE VEHICLE.
SEAT BELT RETRACTOR FAILED.
VEHICLE PARKED. POWER ADJUSTING SEAT DID NOT WORK. HAD NEW ELECTRICAL BREAKER PUT IN. STARTED TO SMELL SMOKE WHICH BILLOWED VERY HEAVY (GRAY/BLACK). FLAMES CAME FROM UNDER SEAT. REACHED UNDER SEAT & PULLED WIRES OUT. *AK
DOOR HINGE WELDS ON BOTH FRONT DOORS BREAKING LOOSE. DEALER WILL NOT REPAIR. REAR SPRINGS SAGGING CAUSING VEHICLE TO SIT LOWER ON DRIVERS SIDE.
THE DOORS ARE NOT SUBSTANTIALLY MOUNTED TO THE BODY. THE DOOR HINGES, ~3/8 INCH THICK, ARE WELDED TO THE SHEET METAL OF THE BODY. THE SHEET BRITTLE FRACTURES AT EACH OF THE WELD POINTS. LAST YEAR THE DOOR BROKE LOOSE. WHILE I WAS GETTING INTO THE JEEP. I SCRAMBLED TO GET THE RUBBER WIRE HARNESS BOOT AND WIRES DISCONNECTED, WHILE MY SON HELD ONTO THE OUTSIDE DOOR HANDLE. THE DOOR BROKE LOOSE, STRIKING DOWN ACROSS MY RIGHT ARM. THE JAGGED EDGES OF SHEET SNAPPED FROM THE BODY STRUCK MY ARM, PUNCTURING TWO HOLES IN THE TOP OF MY FOREARM. MY ARM WAS MOMENTARILY PINNED BETWEEN THE DOWN FALLING DOOR AND THE THRESHOLD OF THE BODY DOOR OPENING. I SUFFERED A CONTUSION, A BRUISED BLOOD VESSEL, TENDONS, MUSCLE AND BRUISED/FRACTURED BONE. NOW A YEAR LATER THE PASSENGER SIDE DOOR IS BREAKING LOOSE. WHEN I TALKED TO THE JEEP DEALERSHIP, THEY DENIED ANY KNOWLEDGE OF SUCH A DEFECT OR OCCURENCE WITH JEEP DOORS FALLING OFF. THE BODY SHOP THE DEALERSHIP DIRECTED ME TO FOR REPAIRS, AT MY EXPENSE, SAYS THE DOOR FAILURE IS COMMON. THE BODY SHOP SAYS THAT THEY HAVE REPAIRED MANY OF THESE OCCURRENCES THEMSELVES.
EXHAUST MANIFOLD FAILURE.
THERE IS A HOLE IN THE FLOORBOARD DUE TO THE EXHAUST NOT HAVING A HEAT SHIELD. THE FLOORBOARD RUSTED OUT, THE CARPET DROPS THROUGH THE HOLE ONTO THE CATALYTIC ONVERTER. DEALER SAID THEY WILL NOT FIX DUE TO EXPIRED WARRANTY. *AK
DRIVER SIDE DOOR HANGING BY HINGE. PIN HOLDING DOOR WELDING CAME OFF. MECHANIC SAID POOR WELDING JOB. THE DOOR HINGE HAD BROKEN. *AK
CONSUMER WAS DRIVING FROM A PARKING LOT AND DRIVER'S DOOR FELL OFF AND THE HINGES WERE STILL ATTACHED TO THE DOOR. NO FURTHER INFORMATION AT THIS TME. *AK
ENGINE MOUNT FAILURE. THIS IS THE SECOND TIME THIS ENGINE MOUNT BOLT HAS FAILED IN THE YEAR THAT I OWNED THE VEHICLE. WHEN THIS BREAKS THE MOTOR DROPS OFF THE MOUNTM PULLING THE SHIFTER TO THE RIGHT, MAKING IT IMPOSSIBLE TO DRIVE.
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THEIR DOOR HINGES. THE DOOR WOULDN'T SHUT PROPERLY. WHEN THE CONSUMER LOOKED FOR THE PROBLEM, NOTICED THAT THE DOOR HINGES WERE CRACKED. CONSUMER HAS BEEN CONTACTED. *AK
BOTH FRONT DOORS WERE SEPARATING FROM THE FRAME, DOORS DROPPED IN PLACE AND WERE IN DANGER OF FALLING OFF. CONSUMER HAD CONTACTED DEALER WHO TOLD CONSUMER THIS HAD BEEN A COMMON PROBLEM WITH THESE VEHICLES, AND OFFERED TO COVER HALF OF THE COST OF REPAIR. *AK *ML
AIR CONDITIONER WAS TURNED ON AND WOULD WORK FINE FOR A SECOND. THEN IT WOULD BLOW OUT HOT AIR. DEALER CONTACTED, AND STATED THE VEHICLE WAS NOT UNDER WARRANTY. CONSUMER WOULD HAVE TO REPAIR AT $600.00 EXPENSE. *AK
WHILE COMING DOWN A MAJOR HILL OCCUPANTS HEARD A POP COMING FROM THE FRONT OF THE VEHICLE, THEN THE STEERING WHEEL JERKED TO THE RIGHT WITH NO WARNING. THE VEHICLE FINALLY STOPPED WITH THE RIGHT SIDE SMOKING HEAVILY. THE RIGHT ROTOR SPLIT IN HALF AT THE CENTER. MANUFACTURER WAS CONTACTED. *AK
UPPER DOOR HINGE WELD FAILED AND THE HINGE HAS PULLE DAWAY FROM THE BODY.
WHILE DRIVING VEHICLE ABOUT 30 MPH AND WHEN STEPPING ON THE BRAKE PEDAL TO STOP VEHICLE, THE VEHICLE DOES NOT STOP. FOR THE SAME REASON THE CONSUMER'S DAUGHTER HAD AN ACCIDENT. SHE REARENDED ANOTHER VEHICLE. CONSUMER HAD CHECKED ONE OF THE FRONT WHEELS AND SAW A HUB SEPARATED ON THE RIGHT FRONT WHEEL. DEALER NOR MANUFACTURER WERE CONTACTED. *AK
LOUD NOISE UPON BREAKING, CAUSED BY THE SUSPENSION COMPRESSING AND FORCING THE DRIVESHAFT CV JOINTS TO BIND WHILE ENTERING THE TRANSFER CASE.
ENGINE SHUTS DOWNS AT 55 TO 65 MILES PER HOUR. MUST STOP VEHICLE TO RESTART ENGINE.
THE PIN IN THE DRIVER'S SIDE DOOR BROKE IN HALF, CAUSING CONSUMER TO LIFT UP THE DOOR TO CLOSE IT . PLEASE PROVIDE FURTHER DETAILS. *AK
WELD FAILURE OF DOOR HINGE CAUSED DOOR TO FALL OFF. (QCAW)
MOTOR MOUNT FAILED CAUSING ENGINE TO DROP ON THE DISTRIBUTOR.
THE DOOR HINGES BECAME UNWELDED FROM THE FRAME. THE BOTTOM HINGE IS STILL IN TACT. *AK *SLC
THE FRONT RIGHT BOLTS THAT HOLD THE REAR SUB-FRAME MOTOR MOUNTS CRACKED, CAUSING THE ENGINE TO FALL AND ROTATE, ALMOST RESULTED IN AN ACCIDENT. PROBLEM OCCURRED TWICE. DEALER CANNOT DETERMINE PROBLEM. *AK
VEHICLE ENGINE STALLS IN TRAFFIC CONTINUALLY.
VEHICLE WAS BACKED DOWN DRIVEWAY, STOPPED THEN SHIFTED INTO FIRST GEAR. DRIVER HEARD POPPING NOISE, CAR WOULD NOT MOVE. AFTER BEING TOWED TO GARAGE, DEALER STATES THAT PINION GEAR IN REAR DIFFERENTIAL WAS BROKEN, PINION GEAR WAS ALL SHRAPNEL. BECAUSE CASING WAS BROKEN, REAR AXLE MUST BE REPLACED. THIS MAJOR COMPONENT SHOULD NOT HAVE BROKEN ON A VEHICLE WITH ONLY 31,000+ MILES.
OWNER TOOK VEHICLE IN FOR FAULTY POWER WINDOWS. DEALER NOTED THAT DRIVER'S SIDE DOOR WAS FALLING OFF HINGES. OWNER VERY CONCERNED FOR SAFETY. *AK
NOTICED DRIVER'S SIDE DOOR WAS NOT CLOSING PROPERLY. THE WELDS (HINGES) ATTACHED TO FRAME OF VEHICLE, COMPLETELY SEPARATED. HINGES WERE RUSTED. DRIVER HAS TO ENTER ON PASSENGER SIDE. TOOK VEHICLE TO DEALER & WAS INFORMED THAT THE PARTS NEEDED TO BE ORDERED. THE OWNER CAN TAKE IT TO A BODY SHOP IF NEED TOO.*AK
THE DRIVER'S AND PASSENGER'S SIDE DOOR HINGES WELD IS CRACKED, CAUSING THE DOOR TO ALMOST FALL OFF. CONSUMER HAS YET TO CONTACT THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
MOTOR MOUNTS WORN, COLLAPSED.
HAD OPENED DRIVER'S DOOR IN PARKING LOT, IT CAME OFF THE HINGES & FELL TO THE GROUND. CALLED TOW CO. & HAD VEHICLE TOWED TO BODY SHOP & REPAIRED. 2 WEEKS LATER DOOR CRACKED & TOOK VEHICLE TO BODY SHOP AGAIN. CALLED MANUFACTURER & WAS TOLD DEFECTIVE DOOR & TOOK INSIDE OUT FOR REPAIRS.
DRIVER'S SIDE SEAT BELT BUCKLE WILL NOT LOCK PROPERLY. LATCH WILL ENTER BUCKLE MECHANISM, BUT RELEASE BUTTON STAYS FLAT. TOOK TO DEALER & MECHANIC SAYS ITS NOT LOCKING MECHANISM. *AK
DRIVER'S SIDE TOP HINGE CAME BECAME UNWELD. DEALERS ARE AWARE OF THE PROBLEM. OWNER IS VERY CONCERNED FOR SAFETY. *AK
DRIVER SIDE DOOR WELDS HAVE RUSTED OUT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1994 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →