Page 6 of 11 · complaints 251–300 of 519

1994 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Structure › Body › Door › Hinge and Attachments
Filed Apr 26, 1999CT

DUE TO IMPROPER WELDING OF THE DRIVER DOOR HINGES THE DRIVER'S DOOR FELL OFF THE VEHICLE, THIS COULD HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK

Structure › Body › Door
Filed Apr 12, 1999MA

UPPER DOOR HINGE ON DRIVER SIDE IS RUSTING, DOOR IS FALLING OFF.

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 7, 1999NJ

CONSUMER EXPERIENCING ERRATIC OPERATION AFTER VEHICLE COMES TO A STOP AND STARTS TO TAKE OFF. VEHICLE BEEN IN DEALER SHOP, AND WAS INFORMED THAT NOTHING COULD BE FOUND. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 29, 1999TX

CONTROLLER FAILURE. *YC

Structure › Frame and Members
Filed Mar 22, 1999MD

3 RIGHT SIDE BOLTS HOLDING ENGINE TO FRAME SHEARED OFF, ALLOWING ENGINE TO DROP IN CHASSIS. HAPPENED AT VERY LOW SPEED JUST AFTER PULLING OUT OF PARKING LOT. RUST ON ONE OF THE BROKEN OFF BOLTS INDICATED THAT IT HAD BEEN BROKEN FOR A WHILE. THE OTHER TWO WERE SHINNING FROM BREAKING RECENTLY. ANGLE OF ENGINE AFTER FAILURE MADE 5TH GEAR AND REVERSE UNAVAILABLE. *AK

Engine and Engine Cooling › Engine
Filed Mar 10, 1999LA

WHILE TURNING A CORNER CONSUMER HEARD A LOUD BANG ,AND THE MOTOR MOUNT BOLT IN THE ENGINE BLOCK ON THE PASSENGER'S SIDE OF THE VEHICLE CAME OFF. *AK

Structure › Body › Door › Hinge and Attachments
Filed Feb 24, 1999NJ

WELD ON THE UPPER DOOR HINGE ON THE DRIVERS SIDE BROKE.

Structure › Body › Door
Filed Feb 23, 1999VA

POOR DESIGN HAS DOOR HINGE WELDED TO UNSUPPORTED SHEET METAL. DOOR COMES LOOSE AND SOMETIMES FALLS OFF. DEALER DENIED IT WAS A FACTORY DEFECT AND WANTED AN UNREASONABLE AMOUNT TO REPAIR IT. HAD OUR LOCAL BODY SHOP REPAIR IT. IT HAS FAILED 3 TIMES. MECHANIC AT DEALERSHIP ALLUDED THAT THEY RECEIVE SEVERAL OF THESE A MONTH.

Structure › Body › Door › Hinge and Attachments
Filed Feb 18, 1999MI

DRIVER'S SIDE DOOR HINGE FAILED.

Structure › Body › Door › Hinge and Attachments
Filed Feb 10, 1999GA

CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH DOOR HINGES. HINGES ON DRIVER'S DOOR ARE CORRODED. ONE OF THE HINGES IS BROKE. THE MANUFACTURER HAS BEEN CONTACTED. THE DEFECTS DESCRIBED COMPLY WITH INVESTIGATION NUMBER PE95047. *AK

Structure › Body › Door
Filed Jan 21, 1999CA

WHILE OPENING DRIVER'S SIDE DOOR, THE DOOR TORE AWAY FROM THE METAL POST ON ENGINE COMPARTMENT, WHICH LEFT THE HINGES STILL ATTACHED TO THE DOOR. DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. BODY SHOP DETERMINED THE WELD WAS DEFECTIVE. *ML

Structure › Body › Door › Hinge and Attachments
Filed Jan 11, 1999MD

DRIVERS/PASSENGERS AND THE BACK DOOR HAS FALLEN OFF DUE TO THE WELDS CRACKING ON THE HINGES. DEALER HAS SEEN. *AK

Structure › Body › Door › Hinge and Attachments
Filed Jan 5, 1999NH

DOOR HINGE WELD CAME APART, DOOR ALMOST FELL OFF. *AK

Visibility › Windshield Wiper/Washer
Filed Jan 1, 1999NH

LEFT DOOR PULLING AWAY FROM WELD, DIFFICULT TO CLOSE, RAIN LEAKS IN, LOUD WIND SOUNDS, RIGHT DOOR STARTING TO DO SAME THING.

Structure › Body › Door › Hinge and Attachments
Filed Dec 29, 1998MN

DUE TO THE DESIGN OF THE DOOR WELD, THE DOOR FELL OFF WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. (PE95047) PLEASE PROVIDE FURTHER INFORMATION. *AK

Structure › Body › Door › Hinge and Attachments
Filed Dec 28, 1998NC

DRIVER'S AND PASSENGER'S DOORS HAVE DISENAGED FROM THE HINGES, CAUSING THE DOORS TO FALL OFF.

Service Brakes, Air › AntilockCrash1 injured
Filed Dec 25, 1998IL

SHIFTING FROM PARK TO DRIVE TOOK FOOT OFF BRAKE AND CAR LURCHED AND ACCELERATED AND BRAKES FAILED CAUSING SEVERAL CRASHES INTO CARS AND DESTRUCTION OF PROPERTY

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 24, 1998CA

ON 12 OCCASIONS BETWEEN 11/24/98 AND 12/23/98, THE ENGINE HAS SHUT DOWN WHILE ON THE HIGHWAY AND ON THE ROADWAY. THE ELECTRICAL SYSTEM HOWEVER ISN'T AFFECTED. THE RADIO, LIGHTS, GAUGES, ETC CONTINUE TO WORK. ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS THE ENGINE HAS STOPPED FOR APPROXIMATELY 5 SECONDS AND THEN STARTED UP AGAIN. ON TWO OCCASIONS THE ENGINE HAS STOPPED AND THE VEHICLE HAS HAD TO BE TOWED TO A MECHANIC/DEALER. I HAVE CURRENTLY HAD THE FUEL PUMP, THE FUEL PUMP STRAINER, THE FUEL FILTER AND THE SPARK PLUG AND COIL WIRING REPLACED (AT THE DIRECTION OF MY LOCAL DEALER.) THE PROBLEM STILL PERSISTS. EACH TIME THE VEHICLE WAS DIAGNOSED AND REPAIRED I WAS ASSURED THAT THE PROBLEM WAS FIXED. AT THIS POINT I LACK CONFIDENCE IN THE VEHICLE. EVEN WHEN THE VEHICLE RESTARTS ITSELF AFTER SHUTING DOWN, THERE EXISTS A SERIOUS SAFETY CONCERN FOR CONTROLING THE VEHICLE.

Seat Belts › Front › Retractor
Filed Dec 8, 1998NJ

SEAT BELT RETRACTOR FAILED.

Seats › Front Assembly › Power AdjustFire
Filed Dec 2, 1998WV

VEHICLE PARKED. POWER ADJUSTING SEAT DID NOT WORK. HAD NEW ELECTRICAL BREAKER PUT IN. STARTED TO SMELL SMOKE WHICH BILLOWED VERY HEAVY (GRAY/BLACK). FLAMES CAME FROM UNDER SEAT. REACHED UNDER SEAT & PULLED WIRES OUT. *AK

Suspension › Rear
Filed Nov 27, 1998IL

DOOR HINGE WELDS ON BOTH FRONT DOORS BREAKING LOOSE. DEALER WILL NOT REPAIR. REAR SPRINGS SAGGING CAUSING VEHICLE TO SIT LOWER ON DRIVERS SIDE.

Structure › Body › Door › Hinge and Attachments1 injured
Filed Nov 16, 1998FL

THE DOORS ARE NOT SUBSTANTIALLY MOUNTED TO THE BODY. THE DOOR HINGES, ~3/8 INCH THICK, ARE WELDED TO THE SHEET METAL OF THE BODY. THE SHEET BRITTLE FRACTURES AT EACH OF THE WELD POINTS. LAST YEAR THE DOOR BROKE LOOSE. WHILE I WAS GETTING INTO THE JEEP. I SCRAMBLED TO GET THE RUBBER WIRE HARNESS BOOT AND WIRES DISCONNECTED, WHILE MY SON HELD ONTO THE OUTSIDE DOOR HANDLE. THE DOOR BROKE LOOSE, STRIKING DOWN ACROSS MY RIGHT ARM. THE JAGGED EDGES OF SHEET SNAPPED FROM THE BODY STRUCK MY ARM, PUNCTURING TWO HOLES IN THE TOP OF MY FOREARM. MY ARM WAS MOMENTARILY PINNED BETWEEN THE DOWN FALLING DOOR AND THE THRESHOLD OF THE BODY DOOR OPENING. I SUFFERED A CONTUSION, A BRUISED BLOOD VESSEL, TENDONS, MUSCLE AND BRUISED/FRACTURED BONE. NOW A YEAR LATER THE PASSENGER SIDE DOOR IS BREAKING LOOSE. WHEN I TALKED TO THE JEEP DEALERSHIP, THEY DENIED ANY KNOWLEDGE OF SUCH A DEFECT OR OCCURENCE WITH JEEP DOORS FALLING OFF. THE BODY SHOP THE DEALERSHIP DIRECTED ME TO FOR REPAIRS, AT MY EXPENSE, SAYS THE DOOR FAILURE IS COMMON. THE BODY SHOP SAYS THAT THEY HAVE REPAIRED MANY OF THESE OCCURRENCES THEMSELVES.

Engine and Engine Cooling › Exhaust System
Filed Nov 13, 1998CA

EXHAUST MANIFOLD FAILURE.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Nov 6, 1998MI

THERE IS A HOLE IN THE FLOORBOARD DUE TO THE EXHAUST NOT HAVING A HEAT SHIELD. THE FLOORBOARD RUSTED OUT, THE CARPET DROPS THROUGH THE HOLE ONTO THE CATALYTIC ONVERTER. DEALER SAID THEY WILL NOT FIX DUE TO EXPIRED WARRANTY. *AK

Structure › Body › Door › Hinge and Attachments
Filed Nov 5, 1998WA

DRIVER SIDE DOOR HANGING BY HINGE. PIN HOLDING DOOR WELDING CAME OFF. MECHANIC SAID POOR WELDING JOB. THE DOOR HINGE HAD BROKEN. *AK

Structure › Body › Door › Hinge and Attachments
Filed Nov 4, 1998MA

CONSUMER WAS DRIVING FROM A PARKING LOT AND DRIVER'S DOOR FELL OFF AND THE HINGES WERE STILL ATTACHED TO THE DOOR. NO FURTHER INFORMATION AT THIS TME. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 30, 1998MI

ENGINE MOUNT FAILURE. THIS IS THE SECOND TIME THIS ENGINE MOUNT BOLT HAS FAILED IN THE YEAR THAT I OWNED THE VEHICLE. WHEN THIS BREAKS THE MOTOR DROPS OFF THE MOUNTM PULLING THE SHIFTER TO THE RIGHT, MAKING IT IMPOSSIBLE TO DRIVE.

Structure › Body › Door › Hinge and Attachments
Filed Oct 26, 1998MN

THE CONSUMER IS EXPERIENCING PROBLEMS WITH THEIR DOOR HINGES. THE DOOR WOULDN'T SHUT PROPERLY. WHEN THE CONSUMER LOOKED FOR THE PROBLEM, NOTICED THAT THE DOOR HINGES WERE CRACKED. CONSUMER HAS BEEN CONTACTED. *AK

Structure › Body › Door
Filed Oct 19, 1998PA

BOTH FRONT DOORS WERE SEPARATING FROM THE FRAME, DOORS DROPPED IN PLACE AND WERE IN DANGER OF FALLING OFF. CONSUMER HAD CONTACTED DEALER WHO TOLD CONSUMER THIS HAD BEEN A COMMON PROBLEM WITH THESE VEHICLES, AND OFFERED TO COVER HALF OF THE COST OF REPAIR. *AK *ML

Equipment › Appliance › Air Conditioner
Filed Oct 16, 1998GA

AIR CONDITIONER WAS TURNED ON AND WOULD WORK FINE FOR A SECOND. THEN IT WOULD BLOW OUT HOT AIR. DEALER CONTACTED, AND STATED THE VEHICLE WAS NOT UNDER WARRANTY. CONSUMER WOULD HAVE TO REPAIR AT $600.00 EXPENSE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 18, 1998PA

WHILE COMING DOWN A MAJOR HILL OCCUPANTS HEARD A POP COMING FROM THE FRONT OF THE VEHICLE, THEN THE STEERING WHEEL JERKED TO THE RIGHT WITH NO WARNING. THE VEHICLE FINALLY STOPPED WITH THE RIGHT SIDE SMOKING HEAVILY. THE RIGHT ROTOR SPLIT IN HALF AT THE CENTER. MANUFACTURER WAS CONTACTED. *AK

Structure › Body › Door › Hinge and Attachments
Filed Sep 15, 1998UT

UPPER DOOR HINGE WELD FAILED AND THE HINGE HAS PULLE DAWAY FROM THE BODY.

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Sep 9, 1998MI

WHILE DRIVING VEHICLE ABOUT 30 MPH AND WHEN STEPPING ON THE BRAKE PEDAL TO STOP VEHICLE, THE VEHICLE DOES NOT STOP. FOR THE SAME REASON THE CONSUMER'S DAUGHTER HAD AN ACCIDENT. SHE REARENDED ANOTHER VEHICLE. CONSUMER HAD CHECKED ONE OF THE FRONT WHEELS AND SAW A HUB SEPARATED ON THE RIGHT FRONT WHEEL. DEALER NOR MANUFACTURER WERE CONTACTED. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 27, 199800

LOUD NOISE UPON BREAKING, CAUSED BY THE SUSPENSION COMPRESSING AND FORCING THE DRIVESHAFT CV JOINTS TO BIND WHILE ENTERING THE TRANSFER CASE.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 26, 1998CA

ENGINE SHUTS DOWNS AT 55 TO 65 MILES PER HOUR. MUST STOP VEHICLE TO RESTART ENGINE.

Structure › Body › Door › Hinge and Attachments
Filed Aug 4, 1998MD

THE PIN IN THE DRIVER'S SIDE DOOR BROKE IN HALF, CAUSING CONSUMER TO LIFT UP THE DOOR TO CLOSE IT . PLEASE PROVIDE FURTHER DETAILS. *AK

Structure › Body › Door › Hinge and Attachments
Filed Aug 4, 1998OR

WELD FAILURE OF DOOR HINGE CAUSED DOOR TO FALL OFF. (QCAW)

Engine and Engine Cooling › Engine
Filed Jul 16, 1998NV

MOTOR MOUNT FAILED CAUSING ENGINE TO DROP ON THE DISTRIBUTOR.

Structure › Body › Door › Hinge and Attachments
Filed Jul 15, 1998MI

THE DOOR HINGES BECAME UNWELDED FROM THE FRAME. THE BOTTOM HINGE IS STILL IN TACT. *AK *SLC

Structure › Frame and Members
Filed Jun 25, 1998IL

THE FRONT RIGHT BOLTS THAT HOLD THE REAR SUB-FRAME MOTOR MOUNTS CRACKED, CAUSING THE ENGINE TO FALL AND ROTATE, ALMOST RESULTED IN AN ACCIDENT. PROBLEM OCCURRED TWICE. DEALER CANNOT DETERMINE PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 23, 1998CA

VEHICLE ENGINE STALLS IN TRAFFIC CONTINUALLY.

Power Train › Driveline › Differential Unit
Filed Jun 17, 1998NY

VEHICLE WAS BACKED DOWN DRIVEWAY, STOPPED THEN SHIFTED INTO FIRST GEAR. DRIVER HEARD POPPING NOISE, CAR WOULD NOT MOVE. AFTER BEING TOWED TO GARAGE, DEALER STATES THAT PINION GEAR IN REAR DIFFERENTIAL WAS BROKEN, PINION GEAR WAS ALL SHRAPNEL. BECAUSE CASING WAS BROKEN, REAR AXLE MUST BE REPLACED. THIS MAJOR COMPONENT SHOULD NOT HAVE BROKEN ON A VEHICLE WITH ONLY 31,000+ MILES.

Visibility › Power Window Devices and Controls
Filed Jun 10, 1998MA

OWNER TOOK VEHICLE IN FOR FAULTY POWER WINDOWS. DEALER NOTED THAT DRIVER'S SIDE DOOR WAS FALLING OFF HINGES. OWNER VERY CONCERNED FOR SAFETY. *AK

Structure › Body › Door › Hinge and Attachments
Filed May 28, 1998MD

NOTICED DRIVER'S SIDE DOOR WAS NOT CLOSING PROPERLY. THE WELDS (HINGES) ATTACHED TO FRAME OF VEHICLE, COMPLETELY SEPARATED. HINGES WERE RUSTED. DRIVER HAS TO ENTER ON PASSENGER SIDE. TOOK VEHICLE TO DEALER & WAS INFORMED THAT THE PARTS NEEDED TO BE ORDERED. THE OWNER CAN TAKE IT TO A BODY SHOP IF NEED TOO.*AK

Structure › Body › Door › Hinge and Attachments
Filed May 28, 1998ME

THE DRIVER'S AND PASSENGER'S SIDE DOOR HINGES WELD IS CRACKED, CAUSING THE DOOR TO ALMOST FALL OFF. CONSUMER HAS YET TO CONTACT THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine
Filed May 20, 1998NJ

MOTOR MOUNTS WORN, COLLAPSED.

Structure › Body › Door › Hinge and Attachments
Filed Apr 21, 1998MA

HAD OPENED DRIVER'S DOOR IN PARKING LOT, IT CAME OFF THE HINGES & FELL TO THE GROUND. CALLED TOW CO. & HAD VEHICLE TOWED TO BODY SHOP & REPAIRED. 2 WEEKS LATER DOOR CRACKED & TOOK VEHICLE TO BODY SHOP AGAIN. CALLED MANUFACTURER & WAS TOLD DEFECTIVE DOOR & TOOK INSIDE OUT FOR REPAIRS.

Seat Belts › Front › Buckle Assembly
Filed Apr 20, 1998NY

DRIVER'S SIDE SEAT BELT BUCKLE WILL NOT LOCK PROPERLY. LATCH WILL ENTER BUCKLE MECHANISM, BUT RELEASE BUTTON STAYS FLAT. TOOK TO DEALER & MECHANIC SAYS ITS NOT LOCKING MECHANISM. *AK

Structure › Body › Door › Hinge and Attachments
Filed Mar 24, 1998MA

DRIVER'S SIDE TOP HINGE CAME BECAME UNWELD. DEALERS ARE AWARE OF THE PROBLEM. OWNER IS VERY CONCERNED FOR SAFETY. *AK

Structure › Body › Door › Hinge and Attachments
Filed Mar 4, 1998CA

DRIVER SIDE DOOR WELDS HAVE RUSTED OUT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1994 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →