THE ONE PROBLEM I HAVE HAD IS WITH THE ABS NOT BEING ABLE TO STOP. IT HAPPENED EARLY DECEMBER 2001. IT WAS REPLACED FREE OF CHARGE AS IT IS UNDER LIFETIME WARRANTY. THINKING ALL IS OK I DRIVE MY CAR AND ON MARCH 30, 2002 MY BRAKES AGAIN FAILED. HAD IT FIXED UP FROM THE DEALER AND DROVE IT ABOUT A MILE ONLY TO HAVE NO BRAKES AGAIN. THIS IS THE 3RD TIME THE PART HAS BEEN REPLACED. I BELIEVE IT IS A SAFETY ISSUE. ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****7650836. *AK *JB
1991 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1991 record →
WHILE DRIVING AT 5-10 MPH LOST ALL POWER AND VEHICLE COMPLETELY SHUT DOWN, LOSING TRANSMISSION FLUID. HAD TO BE PUSHED ACROSS THREE LANES OF TRAFFIC. VEHICLE GAVE NO WARNING. TOOK TO DEALER, PROBLEM WAS NOT REMEDIED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
BOTH U-JOINTS IN THE FRONT AXLE WERE REPLACED. *SLC
I WAS DRIVING IN FREEWAY TRAFFIC ON MY WAY TO WORK AT 6:45AM AND WAS ON THE ROAD FOR APPROX. 10 MINS. I SMELLED A STRONG BURNING SMELL, THEN NOTICED DARK BLACK SMOKE COMING OUT OF THE DASHBOARD BY THE FRONT WINDOW ON THE DRIVER'S SIDE. BY THE TIME I WAS ABLE TO PULL OVER TO A SAFETY ZONE, A FIRE HAD STARTED AND FLAMES AND MELTED PLASTIC STARTED DRIPPING TO THE FLOORBOARD. WITHIN 20-30 SECONDS, THE FLAMES HAD ENGULFED THE ENTIRE DRIVER SIDE AND WAS SHOOTING UP FROM THE CEILING OF THE CAR. I WAS ABLE TO GET OUT AND RUN UP THE EMBANKMENT ON THE FREEWAY. IN THIS VERY SHORT PERIOD OF TIME,THE JEEP WAS COMPLETELY ENGULFED IN FLAMES AND THE ENTIRE CAR BURNT TO THE FRAME. TOTAL TIME OF VISABLE SMOKE TO FIRE IN THE DASH WAS LESS THAN A MINUTE.*AK
WHILE DRIVING, THE DASH LIGHTS WENT OUT. I TURNED THE DIMMER CONTROL AND THE DASH LIGHTS WOULD ONLY BE ON FULL BRIGHTNESS OR OFF, THERE WAS NO DIMMER CONTROL. APPROXIMATELY 60 SECONDS LATER WE COULD SMELL SOMETHING HOT. APPROXIMATELY 2 MINUTES LATER WE NOTICED A GLOW COMING FROM UNDER THE LEFT SIDE OF THE DASH BOARD. WE WERE CLOSE TO OUR HOME AND TURNED INTO THE DRIVEWAY, AT WHICH TIME I WAS FORCED TO OPEN THE DRIVER'S SIDE WINDOW DUE TO BLACK SMOKE COMING FROM THE LEFT AIR CONDITIONING VENT. I PULLED UP TO THE GARAGE,SHUT OFF THE IGNITION, PULLED THE HOOD RELEASE AND EXITED THE CAR. MY WIFE GOT OUT OF THE PASSENGERS SIDE AND IMMEDIATLY HEADED FOR THE HOUSE TO GET WATER. I HURRIED INTO THE GARAGE TO RETRIVE A PAIR OF PLIERS TO PULL THE BATTERY GROUND CABLE. AS I EXITED THE GARAGE FLAMES WERE VISABLE ABOVE THE DASH INSIDE THE JEEP. I POPPED THE HOOD AND PULLED THE GROUND CABLE OFF, BY THIS TIME THE FLAMES WERE REACHING THE TOP OF THE WINDSHIELD. I MOVED AROUND TO THE DRIVERS DOOR AND OPENED IT AS MY WIFE ARRIVED WITH A BUCKET OF WATER AND WE WERE SUCCESSFUL; IN EXTINGUISHING THE FLAMES. THE REOSTAT FOR THE DASH LIGHTS HAD SHORTED OUT AND DID NOT BLOW THE FUSE. THE LIGHT SWITCH BECAME HOT ENOUGH TO IGNITE THE PLASTIC SURROUNDING THE MAIN WIRING HARNESS ABOVE IT, MELTING THE AIR CONDITIONER VENT, THE LEFT SIDE OF THE DASH AND BURNING THE HEADLINER AND SUN VISOR. HAD WE NOT BEEN CLOSE TO HOME I BELIEVE THE VEHICLE WOULD HAVE BURNED COMPLETELY AS WE WOULD HAVE HAD NO MEANS OF PUTT
ABS BRAKING SYSTEM DOESN'T WORK AT ALL. ABS LIGHT COMES ON, AND THE SYSTEM IS DEFECTIVE. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHEN THE JEEP HITS A HARD BUMP THE RIGHT REAR BUMP STOP WILL CONTACT THE BRAKE FLUID LINE ON THE PASSENGER SIDE. I HAD THE JEEP LOADED AND WHEN I GOT HOME I LOOKED UNDER THE JEEP AND I FEEL IF THE JOUCE BUMPER ITS THE BRAKE LINE HARD ENOUGH IT WILL CUT OFF FLUID TO THE BRAKE ON THAT SIDE. THAT WOULD CAUSE PARTIAL LOSS OF BRAKES AND COULD KILL ME.*AK
CHEROKEE SLIPPED OUT OF PARK INTO REVERSE, TRAPPING DRIVER. DRIVER WAS THROWN ONTO CONCRETE AND JEEP DROVE OVER LEFT LEG, CRUSHING IT.
CONSUMER WAS GETTING OFF THE INTERSTATE AND LOST MAJORITY OF BRAKING POWER. TOOK VEHICLE TO A LOCAL GARAGE. GARAGE WAS NOT ABLE TO FIXED VEHICLE BECAUSE CHRYSLER STAR PROGRAM ONLY ALLOWED JEEP REPRESENTATIVE TO PURCHASE THE PARTS. VEHICLE HAS BEEN TO 3 DIFFERENT DEALERS WITHIN 3 MONTHS. CURRENTLY, AT A JEEP DEALER. VEHICLE CANNOT BE FIXED BECAUSE PROBLEM IS TO ADVANCED FOR DEALER TO FIX.*AK
VEHICLE WAS STOPPED. TRANSMISSION IN PARK. PAKING BRAKE ON. DRIVER EXITED VEHICLE TO OPEN REAR LIFTGATE. AS SOON AS DRIVER EXITED THE VEHICLE, THE VEHICLE BEGAN MOVING BACKWARDS. THE DRIVER DOOR KNOCKED THE DRIVER TO THE PAVEMENT AND THE FRONT LEFT TIRE ROLLED OVER PART OF THE DRIVER'S BODY. DRIVER SUSTAINED FACIAL AND KNEE INJURIES REQUIRING HOSPITALIZATION AND 3 MORE FOLLOWUP SURGERIES. MORE FACIAL SURGERY MAY BE REQUIRED. THE DRIVERS VEHICLE STOPPED WHEN THE REAR STRUCK ANOTHER VEHICLE. THE VEHICLE WAS PARCKED ON LEVEL PAVEMENT. WITTNESSES WERE PRESENT. *AK
AS I CAME TO A STOP ON 5/31/2001 ABS PUMP GOT VERY LOUND AND THEN ALL THE BRAKES FAILD. I SEE FLUID COMING FROM MASTER CYLENDER AND FROM ABS PUMP. I ALMOST HAD A WRECK. *AK
WHILE TRAVELING ABS INDICATION LIGHT WAS FLASHING, AND DEPRESSING THE BRAKES PEDAL BECOME HARD. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER STATES ABS INSTRUMENT PANEL LIGHT WAS ON ALL THE TIME AND THE POWER BRAKES WERE NOT WORKING BUT THAT THE BASE MANUAL BRAKES SEEMED TO BE WORKING SLIGHTLY, THE BRAKES WERE INSPECTED BY MECHANIC AND CONSUMER WAS ADVISED THAT THE ANITLOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT HAD EXPERIENCED EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR AND THAT CAUSED THE ACTUATOR PUMP MOTOR TO DETERIORATE, MECHANIC INFORMED CONSUMER THERE WAS A RECALL FOR BRAKES AND TO TAKE VEHICLE TO DELAERSHIP, CONSUMER CONTACTED DEALERSHIP AND THEY ADVISED HIM THAT THE WORK HAD BEEN PERFORMED ALREADY AND THEY WERE NOT GOING TO DO ANYTHING ELSE, MECHANIC ALSO CALLED DEALERSHIP AND TRIED TO EXPLAIN BUT WAS TOLD THAT RECALL DID NOT APPLY TO BRAKE SYSTEM. *JB
"CHECK ANTI-LOCK" LIGHT COMES ON, BRAKES GET STIFF AND VIBRATE WHEN PRESSED, AND BRAKES BECOME ALMOST IMPOSSIBLE TO PRESS. DIAGNOSTIC TEST DECLARED THAT THE MASTER CYLINDER/POWER BOOSTER ASSEMBLY NEEDS REPLACED. *AK
CONSUMER PUT VEHICLE IN REVERSE AND THERE WERE NO BRAKES. CONSUMER WAS ON A FLAT SURFACE & GRADUALLY CAME TO A STOP. DEALER WENT TO EXPENSE TO INSPECT IT, AND REPAIR SHOP SAID THAT DEALER WOULD HAVE TO HOOK IT UP TO A COMPUTER. *AK
CONSUMER EXPERIENCING CONSTANT BRAKE PROBLEMS. NLM
AFTER MARKET TIRE, P235/75R15, DOT#HY. THREE OF THE TIRES HAVE STARTED TO CRACK ALONG THE SIDEWALL. *AK THE DOT # PROVIDED BY BRIDGESTONE FIRESTONE IS HYHL1PY029. THE CUSTOMER REQUESTS TO BE REIMBURSED FOR COST OF REPLACING THE TIRES. *YH
I RECEIVED A RECALL #747- FRONT BRAKE ROTORS AND THE DEALER DID NOT WANT TO HONOR IT . I HAD TO PAY FOR THE JOB AND PARTS.*AK
SELFTEST OF THE BCU SEEMS TO WORK FINE, BUT THE BCU DOESN4T DETECT IT WORKS BAD (IN THE FINAL PHASE OF THE BRAKING ACTION, WHEN ALMOST STOPPED, THE PRESSURE ON THE SYSTEM IS COMPLETLY RELEASED!!!, AND NO BRAKING EFFECT!!. THIS PROBLEM IS ELIMINATED BY REMOVING THE FUSE OF THE ABS, BUT THE BCU STILL DOING THE AUTO TEST OK!!*AK
THE ENGINE IS ROUGHER SOUNDING FOR THE LOW MILES, EVEN THE GEARS SOUND TOO WORN. *AK
THE JEEP CHEROKEE EQUIPPED WITH THE AW4 AUTOMATIC TRANSMISSION WHICH IS ALL AUTO VEHICLES MANUFACTURED SINCE THE BEGINING OF THE 1987 MODEL YEAR HAVE A SERIOUS DESIGN DEFECT IN THE TRANSMISSION THAT WILL CAUSE UNWANTED AND DANGEROUS AUTOMATIC DOWNSHIFTING INTO FIRST GEAR FROM SECOND GEAR AT AN UNACCEPTABLE HIGH RATE OF SPEED. IF THE OPERATOR HAS MOVED THE SHIFT LEVER INTO THE 1-2 GEAR SHIFT POSITION FOR BETTER CONTROL AND ENGINE BRAKING AND THE VEHICLE SPEED DROPS BELOW 28 TO 23 MPH THE TRANSMISSION WILL WITHOUT WARNING ABRUPTLY DOWNSHIFT TO FIRST GEAR. IF THE VEHICLE IS ON WET, ICY OR GRAVEL COVERED ROADS IT WILL GO INTO A SKID CONDITION USUALLY WITH LOSS OF VEHICLE CONTROL. WHEN I TOOK THE VEHICLE INTO THE DEALER TO HAVE THEM FIX THE PROBLEM, THEY SAID THEY HAD NEVER HEARD OF THE PROBLEM AND CONTACTED CHRYSLER. CHRYSLER REPLYED THAT THIS WAS NORMAL OPERATION AS PER ITS DESIGN. OVER THE NEXT YEAR OR TWO I CONTACTED CHRYSLER DIRECTLY INCLUDING THEIR ENGINEERS. THE SAID THEY WERE AWARE OF THE DESIGN DEFECT, HOWEVER NOT ENOUGH CUSTOMERS HAD COMPLAINED ABOUT THE CONDITION TO WARRANT THEM TAKING CARE OF THE PROBLEM. OF COURSE IT IS NOT MENTIONED IN THEIR OPERATORS MANUAL, AND IF SOMEONE LOST CONTROL THEY WOULD PROBABLY NOT HAVE A CLUE AS TO WHAT HAD CAUSED IT. I THEN CAME UP WITH ELECTRONIC CIRCUITRY THAT COULD BE INCORPORATED IN THE VEHICLES TRANSMISSION CONTROL UNIT THAT FIXED THE PROBLEM. I OFFERED IT TO THE COMPANY IN 1992 SO THEY COULD MAKE IT EITHER AVAILABLE TO THEIR PAST
WHILE DRIVING COULD STEP ON THE BRAKES PEDAL AND HEAR NOISE COMING FROM BRAKES, AND IT HAPEND JUST LIKE RECALL 98V005000. *AK
THE RELEASE LATCH BROKE CAUSING THE BELT NOT TO LATCH OR LOCK, CONSUMER PURCHASED AND REPAIRED SEATBELT BUCKLE ASSEMBLY. NLM
RECALL 98V005/ FRONT BRAKE ROTORS. PARTS THAT ARE NEEDED TO REPAIR THE RECALL ARE NOT AVAILABLE.*AK
MY CAR HAD BEEN PARKED AND 30 MINUTES LATER AFTER RETURNING TO MY CAR THE FIRE DEPARTMENT WAS PUTTING OUT AN ENGINE FIRE. STILL AWAITING THE FIRE DEPARTMENT REPORT. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
MANUFATURER HAS NOT SUPPLIED THE DEALER WITH THE REPAIR PART FOR NHTSA RECALL 96V260000/ MANUFACTURER'S RECALL 702/ABS BRAKES. DEALER IS COOPERATING. *AK
BRAKE WHEEL CYLINDER, CALIPER, PADS AND ROTORS REPLACED. MJS
CONSUMER RECEIVED MANUFACTURER'S RECALL 97-110:ABS SYSYTEM FAILURE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IN ORDER FOR THEM TO GET INTO THE SYSTEM THEY NEED TO DIAGNOSE THE PROBLEM WHICH WOULD COST $233.00. CONSUMER WOULD HAVE TO PAY. BEFORE RECALL REPAIRS CAN BE DONE. CONSUMER SEEKING HELP FROM NHTSA IN THIS MATTER. CAN ADDITIONAL INFORMATION BE PROVIDED. *AK
POSSIBLE ENGINE FAILURE CAUSED ENGINE FIRE. NLM
PAINT ON HOOD, ROOF AND BACK LIFT GATE HAS DISCOLORED AND THE "CLEAR COAT " HAS ERODED AWAY AND IS FLAKING OFF. APPEARANCE OF CAR IS REALLY DISGRACEFUL WITH LARGE AREAS OF PAINT DISCOLORED AND FLAKES OF PAINT OR CLEAR COAT FALLING OFF CONTINUOUSLY. THIS CAR HAS BEEN KEPT GARAGED DURING THE WHOLE TIME OF THIS EXPERIENCE AND THE PAINT CONDITION IS NOT WHAT SHOULD BE EXPECTED FROM A LEGITMATE AUTO MANUFACTURER. THE DEALER LISTENS TO MY STORY AND AGREES THAT THE PAINT LOOKS HORRIBLE BUT WILL DO NOTHING ABOUT IT. THIS CAR HAS BEEN KEPT IN VERY GOOD CONDITION AT ALL TIMES AND IS MAINTAINED IN ACCORDANCE WITH THE MANUFACTURERS INSTRUCTIONS. THIS TYPE OF DEFECT SHOULD NOT GO UNCORRECTED.
WHILE TRAVELING ABS BRAKE LIGHT IS ILLUMINATED ON THE DASHBOARD. ALSO, THE BRAKES ARE OPERATING WITHOUT THE ANTI-LOCK BRAKES OPERATING. CONSUMER HAS CONTACTED THE DEALER . DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THERE HAS BEEN TWO RECALLS WITH THE ANTILOCK BRAKING SYSTEM. I NOW NEED AN ACCUMULATOR AND HAVE BEEN WAITING FOR ALMOST 2 WEEKS FOR A PART THAT HAS NOT COME IN YET
NO SUMMARY
VEHICLE HAS BEEN REPAIRED UNDER RECALL # 96V260, ABS BRAKES. WHEN THE BRAKES ARE APPLIED VEHICLE JERKS TO THE LEFT. DEALER HAS REPLACED THE ABS SENSOR AT THE OWNER'S EXPENSE. MANUFACTURER HAS BEEN NOTIFIED. *AK
THE FLOOR BOARDS ON THE 1991 JEEP CHEROKEE GET SO HOT THAT THEY ACTUALLY BURN BARE SKIN AND MELT PLASTIC. I'VE HAD THE EXHAUST REPLACED THINKING THAT COULD BE THE PROBLEM BUT IT IS NOT. IF YOU COULD CHECK INTO THIS AND INFORM ME OF YOUR FINDINGS I WOULD BE VERY THANKFUL. THANK YOU
CONSUMER IS NOT SATISFIED WITH RECALL REPAIR (#702) ABS SYSTEM, DEALERSHIP PROBLEM. MJS
ABS BRAKE SYSTEM WAS VERY STIFF AND NEEDED TO APPLY FORCE, VIBRATED AND BRAKES WERE LOST DUE TO PUMP BURNING OUT. MECHANIC REPAIRED. PROBLEMS REOCCURRED WITH LIGHT ILLUMINATING. DEALER CONTACTED THREE TIMES AND AWARE OF PROBLEM. PROBLEMS STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
WHEN THE BRAKE PEDAL IS APPLIED IT FEELS LIKE AIR IS IN THE LINES. PEDAL GOES TO THE FLOOR AND THE VEHICLE SLOWS DOWN BEFORE FINALY STOPPING. DEALER HAS BEEN CONTACTED. *AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF PARKING SPACE. LUCKILY NO PERSON OR CAR WAS IN THE WAY. PUT CAR IN DRIVE AND ACCELERATION STOPPED. SCARY. *AK
THE STEERING COLUMN BECAME LOOSE DUE TO THE BOLTS BACKING OUT. THE DEALER DOING THE REPAIR STATED THAT THIS IS A COMMON OCCURRENCE DUE TO NO SAFETY DEVICE OR "LOCTITE" TO HOLD THEM IN PLACE. THIS IS A POTENTIAL SAFETY PROBLEM IF THE BOLTS BACK ALL THE WAY OUT.*AK
CLUTCH PEDAL BROKEN WHERE THE CONTROL HORN ATTACHES TO THE PEDAL. THIS WAS WELDED TO THE PIVOT TUBE ON ONE SIDE ONLY, CAUSING ALL THE STRESS ON THIS COMPONENT TO BEAR ON A 1/4" SQUARE PIECE OF METAL.
ATTEMPTED TO HAVE RECALL 98V005000 AS CAR WAS REGISTERED IN CT AT TIME OF RECALL. JEEP WILL NOT PERFORM RECALL, CAR WAS BOUGHT IN TX AND NOW REGISTERED IN CA.
ANTI LOCK BRAKES SYSTEM FAILED ON THREE OCCASIONS ALMOST RESULTING IN VEHICLE COLLISIONS.
ENGINE MAKES SQUEAKING NOISES. TOOK TO DEALER & MECHANIC HAD TO REPLACE CRANKSHAFT: PULLEY DUE TO WOBBLING. HAD SERPENTINE BELT HAD TO BE REPLACED ALSO. *AK
WHEN LOADING THE VEHICLE NOTICED GASOLINE ON THE GROUND, AND SMELLED THE GAS NEAR THE GAS TANK. CONTACTED MANFACTURER, AND THEY SAID THERE WAS NOTHING THEY COULD DO. *AK
DESIGN OF THE BRAKE LINE AND WASHER RESERVOIR ARE IN CONSTANT CONTACT WHICH RESULTED IN LEAKING OF BOTH COMPONENTS DUE TO CHAFFING.
CONSUMER WAS DRIVING AND THEN PARKED VEHICLE. DRIVER GOT OUT OF THE VEHICLE AND WENT INTO HER WORK PLACE, AND SOMEONE TOLD HER THAT THE VEHICLE WAS SMOKING AND ON FIRE. THE FIRE BURNED THE INSIDE OF THE VEHICLE/DASH BOARD AND THE ROOF. THE CONSUMER LOST HER VEHICLE DUE TO THE FIRE, AND THEY DON'T KNOW WHAT CAUSED THE FIRE. *AK
DURING VEHICLE COLLISION SEAT BROKE RESULTING IN INJURIES TO NECK AND BACK.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1991 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →