2012 Jayco White Hawk

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control1
000
Tires1
000
Suspension1
000
Service Brakes1
000

1 safety recall

Part 573 reports
Equipment17V746000
Filed Nov 21, 201749,563 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

What owners reported

Newest filings
Vehicle Speed Control
Filed Jul 30, 201730 milesIL

ENTERING EXPRESS WAY A TRUCK WAS TURING THE CAR WAS SO CLOSE NOT LETTING TRUCK TURN WHICH STARTED TO SPEED TO GO FASTER THAN TRUCK

Service Brakes
Filed Oct 7, 201610,000 milesOH

HAD TO CHANGE AXLES ON WHITE HAWK AND THE GUY DOING THE WORK NOTICED THE BRAKES WERE MISSING A BUSHING ON THE ACTUATOR ARM. HE SAID IN THE 15 YEARS HE HAS NEVER SEEN THIS BEFORE. I HAD TO REPLACE THE ENTIRE BRAKE ASSEMBLIES DUE TO THE OMISSION OF THIS PART. DEXTER WOULD NOT REIMBURSE ME THE COST OF THE BRAKE ASSEMBLY.

Suspension
Filed Oct 7, 201610,000 milesOH

PURCHASED FROM AN INDIVIDUAL THIS WHITEHAWK. NOTICED EXTREME TIRE WEAR ON THE TRAILER SO DID SOME RESEARCH AND FOUND OUT SOME 2012 WHITEHAWKS HAD THE WRONG AXLES INSTALLED. JAYCO DID NOT RECALL ANY OF THESE WHITE HAWKS. I HAD TO PAY FOR LABOR ON A MISS-ASSEMBLY AND WILL HAVE TO REPLACE TIRES PREMATURELY.

Tires
Filed Jun 23, 20142,000 milesNY

I HAD A TIRE BLOW-OUT WHILE TOWING MY TRAVEL TRAILER AT HIGHWAY SPEEDS IN JULY OF 2013 WITH LESS THAN 2,000 MILES ON THE TRAILER. I CHANGED THE TIRE AND REPAIRED THE DAMAGE TO MY TRAILER NOT KNOWING THE REASON FOR THE BLOW-OUT. I HAD MONITORED MY TIRES FOR THE NEXT YEAR OR SO, OF WHICH I PROBABLY PUT ANOTHER 2,000 MILES ON THE TRAILER) AND FOUND THAT THEY WERE WEARING VERY UNEVEN. SO MUCH SO THAT THE OUTSIDE TREAD OF A TIRE WOULD HAVE ABSOLUTELY NO TREAD AND THE INSIDE OF THE TIRE WOULD HAVE FULL TREAD. I STARTED DOING RESEARCH ON THE INTERNET REGARDING MY TRAILER MODEL AND IF ANYONE ELSE HAD THIS SAME ISSUE. I FOUND FORUMS WITH MULTIPLE INDIVIDUALS MENTIONING THAT THEY HAD FOUND OUT THAT DEXTER AXLE HAD PROVIDED THE WRONG SIZE AXLES TO THE MANUFACTURER AND THAT DUE TO NORMAL OPERATION OF THE TRAILER, THE AXLES COULD IN-FACT BEND, PERMANENTLY, AND CAUSE UNEVEN TIRE WEAR TO THE POINT OF TIRE-FAILURE. I CONTACTED JAYCO AND DEXTER AXLE, AND THEY INFORMED ME THAT THIS WAS A PROBLEM AND THAT THEY HAVE NOT PROVIDED A NOTICE OR RECALL TO THEIR CUSTOMERS. THEY SIMPLY ASKED ME TO PROVIDE THE VIN ON THE AXLES, AND AFTER CONFIRMING THAT THESE AXLES WERE IN FACT THE WRONG SIZE, THEY SHIPPED OUT TWO NEW AXLES AND PAID FOR THE INSTALLATION OF THE AXLES. MY TRAILER NOW TOWS MUCH TRUER. IN THE PAST, AND NOT KNOWING IF IT WAS NECESSARILY NORMAL, TOWING THE TRAILER WAS SOMETIMES A FIGHT AS IT WANTED TO SWAY. EVEN THOUGH THEY REMEDIED THE PROBLEM, I FIND IT UNNERVING THAT THERE WAS NEVER A NOTI

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20141400Routine
20131200Routine
2012 — this page4100Routine

Compare every White Hawk year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 21, 2017. Source: NHTSA Office of Defects Investigation.