2011 Jayco Jay Series

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000

3 safety recalls

Part 573 reports
Structure › Body › Roof and Pillars18V292000
Filed May 3, 20182,155 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.

Risk. Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.

Remedy. Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.

Equipment17V746000
Filed Nov 21, 201749,563 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Structure › Body › Roof and Pillars13V558000
Filed Nov 7, 201391 vehiclesJayco, Inc.

Defect. Jayco is recalling certain model year 2011 Jay Series pop-up camping trailers. In these vehicles, if a component failure occurs in the roof lifter system, the failure may cause the roof to abruptly collapse to the closed position.

Risk. If the roof abruptly closes, there is an increased risk of personal injury.

Remedy. Jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on December 19, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.

What owners reported

Newest filings
Tires
Filed May 6, 2014CA

TL* THE CONTACT OWNS A MICHELIN LTX M/S LT225/75R16 115/112R LRE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE ISSUE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20140100Routine
20130200Routine
20120100Routine
2011 — this page1300Routine
20100100Routine
20090100Routine
20080100Routine
20050100Routine

Compare every Jay Series year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 3, 2018. Source: NHTSA Office of Defects Investigation.