2009 Jayco Jay Feather Exp

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the latches/locks/linkages. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages1
002

1 safety recall

Part 573 reports
Structure › Body › Door09V221000
Filed Jun 16, 2009647 vehiclesJayco, Inc.

Defect. JAYCO IS RECALLING 647 MY 2009 JAY FEATHER EXP AND EX-PORT TRAVEL TRAILERS. THE SCREWS USED TO ATTACH THE BUNK DOOR CABLES TO THE BUNK DOORS MAY BE OF INSUFFICIENT LENGTH, WHICH COULD RESULT IN THE CABLE BECOMING DETACHED FROM THE DOOR WHILE THE TRAVEL TRAILER IS PARKED AND SET UP WITH THE BUNK DOORS OPEN.

Risk. IF THIS CONDITION IS NOT ADDRESSED, IT COULD POSSIBLY RESULT IN AN INJURY. THERE IS NO POTENTIAL FOR THIS SITUATION TO OCCUR WHILE THE VEHICLE IS BEING TOWED.

Remedy. DEALERS WILL REPLACE THE SCREWS ATTACHING THE CABLES TO THE BUNK DOOR WITH LONGER FASTENERS. THE RECALL BEGAN ON JUNE 17, 2009. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

What owners reported

Newest filings
Latches/Locks/Linkages2 injured
Filed Jun 22, 2009WA

WE HAVE A JAYCO 23B. BOUGHT ON JUNE 14TH. OUR FIRST TRIP WAS JUNE 19TH THROUGH JUNE 21ST. OUR CHILDREN WERE ASLEEP IN THE FRONT BUNK AND, OUR 2 YEAR OLD LITTLE BOY (37LBS) FELL FROM THE BED TO THE GROUND. WE THOUGHT THAT WE MAYBE DIDN'T FASTEN THE SNAPS AND VELCRO PROPERLY. I PLACE MY SON WITH MY WIFE IN THE BACK BUNCK AND I SLEPT WITH MY DAUGHTER IN THE FRONT. A COUPLE HOURS LATER MY DAUGHTER DID THE SAME THING AND FELL TO THE GROUND. SHE HAS BRUISES TO HER RIGHT THIGH, MY LITTLE BOY SEEMS TO BE FINE. WE FELL THIS DEFECT NEEDS TO BE ADDRESSED. THE SNAP AND VELCRO SYSTEM IN THE FRONT OF OUR BUNK IS INADEQUATE. *TR

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 16, 2009. Source: NHTSA Office of Defects Investigation.