2009 Jayco Eagle SL

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members1
000
Structure1
000
Latches/Locks/Linkages1
001

2 safety recalls

Part 573 reports
Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer10V021000
Filed Jan 26, 2010354 vehiclesJayco, Inc.

Defect. JAYCO IS RECALLING CERTAIN MODEL YEAR 2009-2010 EAGLE AND MODEL YEAR 2010 DESIGNER FIFTH WHEEL TRAVEL TRAILERS. IN THE PRESENCE OF MOISTURE, A REMOTE ACTIVATION MODULE FOR THE LEVELING JACK MAY ACTIVATE AUTONOMOUSLY WITHOUT THE USE OF THE REMOTE CONTROL.

Risk. IF THE JACK WERE TO ACTIVATE WHILE THE VEHICLE IS BEING TOWED, IT COULD RESULT IN A CRASH LEADING TO PROPERTY DAMAGE, INJURY, OR DEATH.

Remedy. DEALERS WILL INSTALL A RELAY WHICH WILL PREVENT THE REMOTE MODULE FROM SELF-ACTIVATING IN THE PRESENCE OF MOISTURE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

Structure08V402000
Filed Aug 19, 2008222 vehiclesJayco, Inc.

Defect. JAYCO IS RECALLING 222 MY 2009 EAGLE SL TRAVEL TRAILERS. THE UPPER REAR PLASTIC CAP CAN BECOME DETACHED FROM THE REAR WALL DUE TO IMPROPER CLEANING OF MATING SURFACE TO ALLOW PROPER ADHESION.

Risk. IF THIS CONDITION IS NOT ADDRESSED, IT MAY RESULT IN A CRASH, INJURY OR DEATH.

Remedy. DEALERS WILL REMOVE THE UPPER REAR PLASTIC CAP TO INSTALL BACKERS, NEW ADHESIVE TAPE, ADD SCREWS, AND PREPARE THE SURFACE FOR PROPER ADHESION. THE RECALLBEGAN AUGUST 25, 2008. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

What owners reported

Newest filings
Structure › Frame and Members
Filed Feb 18, 20101,500 miles00

I TRAVEL FROM GATINEAU,QUEBEC CANADA TO BRADENTON,FL WITH MY NEW JAYCO EAGLE 328RLS. 3 MILES AFTER LEAVING INTERSTATE 75 IN BRADENTON,FL THE REAR AXEL DETACH FROM THE FRAME ON DRIVER SIDE. I CONSIDER MYSELF LUCKY THAT THIS DID NOT HAPPEN A 65MI\HR. I HAVE PICTURE IF YOU ARE INTERESTED. I HOPE MY TEXT IS UNDERSTANDING I AM FRENCH. *TR

Latches/Locks/Linkages1 injured
Filed Jul 8, 2009NY

OUR 1 YEAR OLD DAUGHTER PUSHED OPEN THE SCREEN DOOR AND FELL OUT OF THE CAMPER, WHICH WAS A FALL OF ABOUT THREE FEET. THE SCREEN DOOR WAS LATCHED SHUT. OBVIOUSLY, THE LATCH IS NOT VERY STRONG SINCE A 1 YEAR OLD CHILD COULD PUSH IT OPEN. THERE IS NO LOCK ON THE SCREEN DOOR AND NO WARNINGS ANYWHERE IN THE CAMPER OR IN THE OWNER'S MANUAL INDICATING THAT THE SCREEN DOOR IS NOT CHILD PROOF. SHE DID NOT FALL THROUGH THE SCREEN, BUT ACTUALLY WAS ABLE TO PUSH THE DOOR OPEN. WHAT KIND OF DOOR SHOULD A 1 YEAR OLD CHILD BE ABLE TO OPEN, WHICH IS COMPLETELY CLOSED? SHE SUSTAINED A MILD HEAD INJURY WITH SOME CUTS AND BRUISING ON HER FACE. OUR MAIN CONCERN HERE IS CHILD SAFETY- THAT THIS DOES NOT HAPPEN TO ANOTHER FAMILY WITH A WORSE OUTCOME. THERE SHOULD BE A MANDATORY LOCK ON THE SCREEN DOOR OR A WARNING ON THE DOOR INDICATING ITS LACK OF STRENGTH AND LACK OF SAFETY FOR CHILDREN. WE CONTACTED JAYCO AND THEIR INVESTIGATION CONCLUDED THAT THERE WAS NOTHING WRONG WITH THE SITUATION. AS STATED EARLIER, THE MAIN CONCERN HERE IS SAFETY FOR CHILDREN, WHICH WOULD BE GREATLY IMPROVED BY ADDING A LOCK TO THE SCREEN DOOR AND/OR ADDING WARNING SIGNS TO THE DOOR TO INDICATE LACK OF PROTECTION FOR CHILDREN. *TR

Structure
Filed Sep 25, 2008FL

TL*THE CONTACT OWNS A 2009 JAYCO EAGLE SL. THE CONTACT PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FOLLOWING MONTH HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V402000 (STRUCTURE) AND IMMEDIATELY CALLED THE DEALER. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE PROPER REPAIRS. THE MANUFACTURER STATED THAT THE PARTS WERE BEING SHIPPED AND WOULD ARRIVE THE FOLLOWING WEEK. THE PARTS WERE NEVER RECEIVED SO THE CONTACT RETURNED TO THE DEALER. THEY WERE EXTREMELY COOPERATIVE, BUT STILL DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. AS OF SEPTEMBER 25, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/29/08. *JB

3 of 3 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 26, 2010. Source: NHTSA Office of Defects Investigation.