TL* THE CONTACT OWNS A 2014 (NA) JAYCO EAGLE FIFTH WHEEL TRAILER. WHILE INSPECTING THE TRAVEL TRAILER, THE CONTACT DISCOVERED THAT THE FRONT AND REAR CROSS MEMBERS WERE FRACTURED AT THE AXLES. THE TRAILER WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. *TT CROSS MEMBERS BETWEEN AXLES AND BEHIND AXLES BROKEN, ALSO MAIN FRAME BEHIND RIGHT, RR, SPRING HANGER. CONSUMER STATED MANUFACTURER WAS CONTACTED AND AFTER DESCRIBING TO THE QUALITY CONTROL PERSON, THE SAID PERSON TOLD ME THAT THE ISSUE WAS NOT A SAFETY ISSUE BUT A WARRANTY ISSUE AND THAT IT WAS MOOT BECAUSE AS A FOUR YEAR OLD TRAILER WAS OUT OF WARRANTY. THEN ON SEPT.6, I CONTACTED THE DEALER AND EXPLAINED TO THE SERVICE MANAGER ABOUT THE BREAKAGE. I TOOK TRAILER TO THEM ON SEPT.7 AND CURRENTLY WAITING ON REPAIR POSSIBILITIES. PRIOR TO GOING OUT OF STATE, I HAD GREASED AXLE BEARINGS AND HAD CRAWLED UNDER TRAILER TO CHECK BRAKE ADJUSTMENT. IT WAS AT THIS TIME THAT I FOUND AT LEAST TWO CROSS MEMBERS BROKEN NEAR WHERE THEY JOINED MAIN FRAME. LATER, I FOUND THE MAIN FRAME CRACKED BEHIND THE RIGHT REAR SPRING HANGER. THIS WAS WHERE THE SPRING HANGER WAS WELDED TO MAIN FRAME. CARFAX CANNOT PROCESS THE VIN. UPDATED 10/22/18*JB
2002 Jayco Eagle FW
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › frame and members. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Frame and Members | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure › Frame and Members
Filed Jul 25, 2018TX
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2002Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.