RE: RECALL OF DEADBOLT LOCK CYLINDER #HF335 - RECEIVED NOTICE DATED JANUARY 31, 2014. FILLED OUT ONLINE FORM PER INSTRUCTIONS ON FEBRUARY 21, 2014. NO RESPONSE. ON APRIL 2, 2014, CALLED FASTEC INDUSTRIAL AT 800-837-2505, AND PER [XXX] I SHOULD EXPECT IT IN 5-6 WEEKS AS THEY ARE BEHIND ON THE ORDERS. NO RESPONSE. CALLED ON AUGUST 29, 2014, MACHINE ANSWERED, NO OPPORTUNITY TO LEAVE A MESSAGE. CALLED AGAIN ON SEPTEMBER 15, 2014, AND THE MESSAGE SAID THE MAILBOX WAS FULL AND I WAS UNABLE TO LEAVE A MESSAGE. WOULD LIKE THIS RESOLVED SOON. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2007 Jayco Travel Trailer Jay Feather Sport
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEquipment
Filed Sep 15, 2014CA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.