Defect. Jayco, Inc. (Jayco) is recalling certain 2013-2015 Fifth Wheel Seismic and 2015 Pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.
Risk. The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.
Remedy. Jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began March 11, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.
Equipment17V746000
Filed Nov 21, 201749,563 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment › Recreational Vehicle/Trailer15V266000
Filed May 7, 20152,747 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain model year 2013-2015 Seismic Pinnacle and Eagle Premier recreational trailers manufactured April 3, 2013, to February 27, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk. If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.
Remedy. Jayco will notify owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on June 4, 2015. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment › Other › Labels14V515000
Filed Aug 26, 201429 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain model year 2015 Seismic 19A, 19E, and 19F fifth wheel trailers manufactured June 2, 2014, to July 24, 2014. The affected vehicles may have incorrect cargo carrying capacity (CCC) information printed on the CCC Label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information For Motor Vehicles With a GVWR of 4,536 kilograms (10,000 pounds) or less."
Risk. If the user overloads the trailer by following the incorrect information on CCC label, it could affect drivability and cause premature tire wear or tire failure, increasing the risk of of a crash.
Remedy. Jayco will notify owners, and dealers will replace the existing CCC Label with a corrected CCC Label, free of charge. The recall began in October 2014. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901219.
What owners reported
Newest filings
Suspension
Filed Oct 10, 20208,000 milesMO
THE REAR SPRING HANGER BRACKETS BROKE, WHICH LETS THE AXELS WOBBLE AND CAN CAUSE THE CAMPER TO LOOSE CONTROL. WE NOTICED THIS AT CAMPGROUNDS AND HAD TO HAVE THEM REPLACED WITH NEW THICKER BRACKETS. DRIVER'S SIDE WAS IN JULY PASSENGER SIDE WAS IN SEPTEMBER. ORIGINAL BRACKETS ARE 3/16" THICK METAL, REPLACEMENT BRACKETS ARE 1/4" THICK METAL. THE FAILURE IS BENDING FATIGUE AS SOME OF THE BEACH MARKS ARE OXIDIZED AND SOME ARE NOT.
Unknown or Other
Filed Jun 1, 201610,000 milesNM
THE SLIDE MECHANISM COMPLETELY FAILED IN THE DEALER SHOP. COMPLAINTS WHERE DOCUMENTED FOR 12 MONTHS PRIOR TO THE FAILURE. THE SLIDE COMPLETELY FELL OUT OF OPENING, THE RV WAS NOT IN MOTION AT THE TIME OF FAILURE, HOWEVER IF THIS HAD HAPPENED DURING TRANSPORT WHAT EFFECT WOULD IT HAD ON PUBLIC SAFETY. THE MANUFACTURER IS REPLACING SLIDE MOTORS, ALL THE ROLLERS UNDER THE SLIDE. ALSO ALL THE FRAME SUPPORTS ARE BENT (OUTRIGGERS). THEY ARE ADDING ADDITIONAL OUTRIGGERS. THIS IS A SIGNIFICANT SAFETY ISSUE. THE RV WAS DELIVERED MAY 27, 2015.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 17, 2020. Source: NHTSA Office of Defects Investigation.