Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
CAR QUIT RUNNING, WOULD NOT RESTART. TOWED TO DEALERSHIP-KEPT FOR WEEK. COMPUTER SHOWED 4 CODES SO DEALERSHIP COULD NOT REPAIR THE PROBLEM. FOUR DAYS AFTER CAR RETURNED, CAR QUIT RUNNING ON THE HIGHWAY, PULLED OVER TO SHOULDER, IN A FEW MINUTES CAR RESTARTED. *TR
ON TWO OCCASIONS MY 2010 JAGUAR XF HAS REV'ED TO BETWEEN 3-4,000 RPM'S WHEN COMING TO A STOP. IT TOOK BOTH FEET ON THE BRAKE, THEN SHIFTING TO NEUTREL AND HITTING IGNITION OFF TO STOP THE ENGINE. ON MARCH 5, 2010 IT TOOK 3 TRIES TO GET THE ENGINE TO RUN CORRECTLY. THE CAR IS NOW AT BOBBY RAHAL JAGUAR FOR SERVICE. *TR
2010 JAGUAR XKR (NOTE THAT YOUR FORM LATER ONLY ALLOWS AN XF TO BE CLICKED IN ORDER TO PROCEED SO I DID THAT). ON 2-21-10 CAR 1/2 FULL OF GAS. STARTED CAR AND DROVE TWO BLOCKS WHEN SUDDENLY THE ENGINE SHUTOFF AND AMBER ENGINE SYMBOL ("ENGINE MALFUNCTION") LIGHT CAME ON. ABLE TO MOVE STEERING WHEEL A LITTLE (NO POWER STEERING) AND COASTED TO STOP--DOING ABOUT 30 MILES PER HOUR WHEN THE ENGINE SUDDENLY AND WITHOUT WARNING SHUT OFF. WAITED A COUPLE OF MINUTES AND TRIED TO START AND WOULD NOT RESTART. TRIED TO START AGAIN A MINUTE LATER AND WAS ABLE TO START AND DROVE BACK TO HOME WHERE CAR WAS THEN TOWED TO DEALERSHIP. AUSTIN JAG DEALERSHIP SAID THEY FOUND LOW FUEL PRESSURE CODE, BUT WHEN PRESSURE TESTED THEY FOUND NOTHING AND COULDN'T REPLICATE. THEN TOWED TO HOUSTON JAGUAR DEALERSHIP WHERE PURCHASED FROM AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG AND COULD NOT REPLICATE SO SAID NOTHING TO REPAIR. OCCURRENCE IN AUSTIN, TX (HOUSTON GARAGED). PREVIOUSLY, TWO WEEKS BEFORE, SMELLED GAS IN CAR WHEN FILLED UP (AGAIN DEALERSHIP COULDN'T SMELL OR FIND A PROBLEM). *TR
THE CAR HAS NO INSTRUMENT TO INFORM YOU THAT YOU SHOULD CHANGE THE PADS. YOU NOTICE YOU NEED TO CHANGE THE PADS WHEN IT DAMAGE YOUR DISC OR YOU HAVE NO BRAKES. I AM SCARE FOR MY SAFETY AND FAMILY. MY DAD WAS DRIVING IN THE ROAD IN PUERTO RICO AND THE CAR STARTED DOING A NOISE REALLY BIG NOISE LIKE IT WAS EATING OR DAMAGING SOMETHING IN ONE TIRE OR WITH THE PADS AND THE DISC OF THE RIGHT BACK TIRE OF A JAGUAR XF 2009. WE WENT THE NEXT DAY TO THE DEALER AND LET THEM KNOW WHAT HAPPEN AND THEY TOLD US, THAT YEAR THE CAR WASN'T MADE WITH SENSORS IN THE PANEL AND THE PADS DIDN'T HAVE SENSORS TO LET US KNOW WE WERE OUT OF BRAKES. THEY TOLD US TO PAY FOR THE NEW PADS AND THE DISC. BUT THE CAR IT ONLY HAS 11,500 MILES AND WE FIND IT WEIRD, THAT A CAR WITH SO LITTLE MILE THE PADS WERE OUT AND IT DIDN'T WARN US AT ALL.. ALL CARS COMES WITH SENSOR IN THE PANEL THAT LET YOU KNOW SOMETHING IS WRONG WITH THE BRAKES AND THE PADS COMES WITH SENSORS. WE WERE DRIVING THE CAR SCARE THAT SOMETHING MIGHT HAPPEN TO US. I HAVE BOUGHT DIFFERENT CARS AND ALL OF THEM HAVE SENSOR THAT LET YOU WITH A SIGN OR THE MAIN PANEL TELL YOU WHEN YOU TURN YOUR CAR ON. *TR
THIS OCCURRED ONE TIME ONLY. AS MY BLUETOOTH CONNECTED PHONE BEGAN TO RING, THE CAR'S TOUCHSCREEN INTERFACE WENT BLANK AND THE HVAC VENTS ROTATED TO THE CLOSED POSITION. I AM NOT SURE IF THE ENTIRE ELECTRICAL SYSTEM WENT DOWN AS THE TOUCHSCREEN IMMEDIATELY REBOOTED AND THE VENTS ROTATED BACK OPEN. I DID NOT NOTICE ANY PROBLEMS WITH BRAKING, ACCELERATION, OR HANDLING. HOWEVER, I REMAIN CONCERNED AS ALL SYSTEMS ON THIS CAR ARE DRIVE BY WIRE. *TR
I WAS DRIVING THE CAR AND LOST ALL POWER TO THE VEHICLE IN THE DRIVE POSITION. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Jaguar XF → · Every XF year → · How the figures are calculated →