2000 Jaguar S-Type complaints

PURCHASED A 2000 S-TYPE JAGUAR TO FIND THAT THERE IS A DESIGN FLAW. AS A PREVIOUS AUTOMOTIVE ENGINEER, I CAN'T BELIEVE THAT THIS CAN BE ALLOWED TO EXIST. I PARKED MY CAR ON AN INCLINE AND WHEN I TRIED TO LEAVE I COULD NOT PUT IT INTO 'REVERSE', OR ANY GEAR. I PULLED ON THE SHIFTER THUS BREAKING A PIN, CAUSING THE SHIFTER TO 'FREE' FLOAT. I CALLED JAGUAR'S CUSTOMER CARE, WHICH IS GREAT, AND FOUND THAT THEY WERE GOING TO HAVE TO TOW MY CAR TO THE DEALERSHIP. DURING THE PROBLEM SOLVING QUESTIONS THEY ASKED, THEY STATED "WAS I ON AN INCLINE". I RESPONDED "YES". THEY THEN PROCEEDED TO INFORM ME THAT THE "FIX" WAS TO GET OUT OF THE CAR AND ROCK IT BACK AND FORTH TO RELEASE THE PRESSURE ON THE TRANSMISSION/SHIFTER. THAT ON INCLINES THE CAR WILL GET STUCK, SO GET OUT AND PUSH IT. MY CAR HAD THE SHIFTER COMPLETELY REPLACED AND THE DEALER WAS AWARE OF THIS ISSUE WITH THIS CAR. SINCE THEN I'VE HAD THIS HAPPEN 2 MORE TIMES. I WAS TOLD TO PUT ON THE PARKING BRAKE THEN SHIFT TO PARK WHILE ON ANY TYPE OF INCLINE (> A FEW DEGREES). I'VE HAD THAT TOLD TO ME BY THREE JAGUAR CUSTOMER SERVICE SPECIALISTS. I LOVE THIS CAR. WHY CAN'T THEY FIX THIS! IT'S EMBARRASSING AND DANGEROUS! SOMEONE CAN BE SERIOUSLY HURT. *JB

ON AUGUST 12, 2003 WHILE PARKED ON A SLIGHT INCLINE, THE CAR WOULD NOT GET OUT OF GEAR. THIS HAD OCCURRED ONCE BEFORE, HOWEVER, ANOTHER JAGUAR OWNER HAD THIS PROBLEM AND REPORTED SHE CALL A TOW TRUCK AND WHEN THE CAR WAS REMOVED FROM THE INCLINE THE CAR WENT INTO GEAR. SO, WHEN IT FIRST HAPPENED TO ME, WHICH WAS A COUPLE OF WEEKS PRIOR TO 08-12-03, I PUSHED IT, IT ROLLED AND WENT INTO GEAR. WELL, THE NEXT TIME IT HAPPENED IT WOULDN'T GET INTO GEAR, AND THE GEAR SHIFTER BROKE. NOW, THE CAR WOUJLD GO INTO GEAR AND NOT MOVE AT ALL. HAD TO CALL A TOW TRUCK ON THAT SATURADAY TO BE TOWED TO THE SERVICE CENTER. WELL, TODAY IS AUGUST 18, 2003 I AM REPORTING THIS. THE CAR IS STILL IN THE SHOP. THERE WAS A "BACKLOG" PER THE SERVICE CENTER FOR THIS PART. THE "GEAR SHIFTER" AND/"TRANSMISSION SHIFTER". IN PLAIN COMMON SENSE IF PARTS OF THIS NATURE ARE ON SUCH A BACKLOG, THEN I WOULD ASSUME THERE IS A PROBLEM WITH THE ISSUE OF THE TRANSMISSION IN THIS MODEL JAGUAR. WE NEED SATISFACTION AS A CONSUMER. I EVEN HAVE EXTENDED WARRANTY WITH "SMARTCHOICE 2000", AND THEY ARE IN LIQUIDATION. THE SERVICE CENTER IS TELLING ME I AM NOT INSURED AND I HAVE A CONTRACT STATING SO. THAT IS ANOTHER ISSUE THAT WILL BE COMPLAINED ABOUT.*AK

WHILE DRIVING AT 60 MPH BRAKE SYSTEM FAILURE, WARNING LIGHT CAME ON. ALSO, VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN BRAKES WERE DEPRESSED. THIS WAS CAUSED BY A BRAKE FLUID LEAK. *AK

I PARKED 2000 S-TYPE JAGUAR ON HILL AND DUE TO FAULTY SHIFTER, THE GEAR SHIFT BECAME JAMMED IN PARK . I CALLED JAGUAR ASSISTANCE & WAS TOLD I SHOULD HAVE PULLED UP THE HANDBRAKE BEFORE I PLACED MY CAR IN PARK. I ASKED IF THIS WAS IN THE OWNER'S MANUAL & WAS TOLD NO. THEY ALSO SAID I COULD HAVE GOTTEN SOMEONE TO PUSH THE CAR FROM THE BACK & IT WOULD HAVE POPPED INTO GEAR. BY THIS TIME I AM APPALLED TO FIND THAT THE CUSTOMER MUST GO THROUGH ALL OF THIS AGONY TO GET A LUXURY CAR INTO GEAR! OBVIOUSLY, THEY HAVE THOROUGHLY RESEARCHED METHODS TO CORRECT THIS PROBLEM AFTER IT OCCURS. THIS LEAD ME TO QUESTION IF A RECALL HAD EVER BEEN DONE TO CORRECT THIS DEFECT THAT IS PREVALENT IN 2000 S-TYPES OR IF A LETTER HAS BEEN SENT TO THE CUSTOMERS EXPLAINING THERE ARE SPECIAL PROCEDURES THAT ONE MUST FOLLOW TO PREVENT YOUR JAG FROM BEING STUCK IN PARK ON A HILL. I WAS NEVER NOTIFIED OR INFORMED THAT I MUST PULL UP THE HANDBRAKE BEFORE I PLACE THE CAR IN PARK. IT IS NOT FAIR TO PLACE THE BURDEN OF FIXING THIS PROBLEM UPON THE CUSTOMER. WHETHER I PARKED ON A HILL OR ON A FLAT LEVEL, MY CAR SHOULD GO INTO GEAR WITH NO PROBLEM. BEFORE I COULD GIVE THE MAKE & MODEL OF MY CAR THEY ASKED IF IT WAS A 2000 S-TYPE & I SAID YES. JAGUAR ROADSIDE ASSISTANCE & THE CUSTOMER RELATIONS DEPARTMENT STATED THAT THEY GET THESE CALLS FREQUENTLY REGARDING 2000 S-TYPES BECOMING JAMMED INTO GEAR. I ASKED IF A RECALL HAD BEEN DONE & THEY SAID NO. I HAD MY CAR TOWED TO JAGUAR & THEY CALLED TO NOTIFY THAT IT WOULD COS

WHILE DRIVING AND COMING TO STOP AT SLOW SPEED VEHICLE STALLED, FORCING CONSUMER TO PULL OFF THE ROAD. DEALER HAS INSPECTED SEVERAL TIMES, AND PROBLEM STILL RECURRING. THE PROBLEM.*AK

JAGUAR 2000 S-TYPE: CONSTANT FAILURE OF THE IGNITION COILS. *NLM

WHEN COMING TO A STOP AT A VERY LOW SPEED THE VEHICLE STALLED. *NLM

WHILE DRIVING OUR S TYPE JAGUAR THE ELECTRICAL SYSTEM WHEN DOWN. IT APPEARS THAT THEIR IS A DEFECT IN THE "ELECTRICAL CLUSTER" THAT CAUSING THE SYSTEM TO THINK THE CAR HAS BEEN STOLEN. MY WIFE WAS FORTUNATE THAT SHE WAS COMING TO A STOP WHEN IT OCCURED. THE CAR HAS NOW BEEN IN THE REPAIR SHOP FOR 4 WEEKS WHILE THE DEALER TRYS TO GET A REPLACEMENT PART THAT DOES NOT HAVE THE SAME PROBLEM. TWO ADDITIONAL UNITS HAVE BEEN INSTALLED WITH THE SAME RESULTS

WHILE DRIVING THE ANTI-LOCK BRAKE SYSTEM LIGHT WILL ILLUMINATE WITHOUT WARNING CAUSING VEHICLE'S TIRES TO LOCK AND SKID ON HIGHWAY. LOST CONTROL OF VEHICLE SEVERAL TIMES DUE TO PROBLEM. TS

CONSUMER STATES ABOUT 3 DAYS AGO HE NOTICED THAT THERE WAS A CRACKED IN WINDSHIELD, WHICH IS GROWING DAILY, ABOUT AN INCH AND A HALF PER DAY. CONSUMER STATES THAT AFTER HE TOOK THE AUTO TO THE DEALER HE WAS TOLD THAT THE CRACKED IS CALLED A STRESS CRACK. TS

PLEASE PROVIDE MORE INFORMATION. TS

CONSUMER WAS IN A PARKING GARAGE TRAVELLING UP A SMALL INCLINE. CONSUMER'S FOOT WAS ON BRAKE WHILE CAR WAS INDLING. WITHOUT WARNING, ENGINE BEGAN TO "REVV" LOUDLY AND CAR BEGAN TO MOVE FORWARD. CONSUMER DEPRESSED BRAKES NUMEROUS TIMES, BUT CAR CONTINUED TO MOVE FORWARD, "TAPPING" THE VEHICLE IN FRONT. CONSUMER PLACED CAR IN NEUTRAL AND ONLY THEN DID THE "REVVING" DECREASE. TS

CONSUMER NOTICED ENGINE CONSUMING EVERY 2000 MILES ONE QUART OF OIL, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. MR

CONSUMER STATES WHILE DRIVING THE VEHICLE AT 45 MPH IT STARTED TO ACCELERATE ON IT'S ON WITHOUT THE DRIVER BEEN ABLE TO BRAKE. DEALER WAS NOT NOTIFIED.*JB

PASSENGER SEAT MOUNTED SIDE AIR BAG DEPLOYED WITHOUT A CRASH. IT APPEARS THERE IS DAMAGE TO UNDERCARRIAGE WHERE SRS IS LOCATED. *TT

DRIVER'S SIDE AIRBAG DEPLOYED UNEXPECTEDLY. CONSUMER TOOK VEHICLE TO DEALER, AND THEY STATED THAT CONSUMER RAN OVER SOMETHING ON THE ROAD. *AK THE AIR BAG LIGHT CAME ON AND STAYED ON. THE DEALER DETERMINED THAT THE SENSOR ON THE LEFT AIR BAG WAS FAULTY AND REPLACED. *YH

CONSUMER STATES THE VEHICLE IS EQUIPPED WITH AN AIR CONDITIONING SYSTEM THAT ALLOWS HIM TO CHOOSE THE DIRECTION OF THE AIR FLOW, HOWEVER IF THE AIR CONDITIONER IS DIRECTED TO THE WINDSHIELD, THE COOLER AIR HITTING THE WINDSHIELD FORCES THE HUMID AIR TO CONDENSE ON THE OUTSIDE OF THE WINDSHIELD MAKING IT DIFFICULT TO SEE.*JB

INCIDENT 1: THE WINDSHIELD WIPERS HAS FAILED AT LEAST 10 TIMES DURING A TWO YEAR PERIOD. I HAVE REPORTED THE INCIDENT TO THE MANUFACTURER AT LEAST 5 TIMES. SEVERAL OF JAGUAR FIELD SERVICE TECHNICIANS HAS TRIED TO REPAIR THE PROBLEM BUT WITH NO SUCCESS. AFTER EACH ATTEMPTS TO REPAIR THE PROBLEM, I WOULD CHECK THE WINDSHIELD WIPERS FOR THE NEXT COUPLE OF WEEKS TO MAKE SURE EVERYTHING IS OK BUT UNFORTUNATELY THEY FAIL AT THE MOST HAZARDOUS TIMES DURING STORMY, RAINY WEATHER CONDITIONS. INCIDENT 2: I WAS REAR-END IN THE CENTER LANE OF TWO MERGING MAJOR EXPRESSWAYS AND THE ELECTRICAL SYSTEM COMPLETELY FAILED. IT TOOK THE DEALER 3 MONTHS TO GET THE ELECTRICAL SYSTEM STARTED. INCIDENT 3: THE VEHICLE WILL ROLL WHILE IN DRIVE IF I AM ON AN INCLINE.*AK

I LEASED A NEW 2000 JAGUAR S-TYPE IN APRIL OF 2000. SINCE THAT TIME , THE TRANMISSION WAS FAULTY. JAGUAR FOUND THE PROBLEM TO BE A FAULTY TRANSMISSION AND REPLACED IT. SINCE THAT TIME, I'VE EXPERIENCED NUMEROUS PROBLEMS RELATED TO THE TRANSMISSION. THE MAIN PROBLEM IS A VERY SERIOUS SAFETY ISSUE DEALING WITH THE CAR ROLLING BACK WHILE IN DRIVE. WHEN ON A MODERATE INCLINE, THE VEHICLE WILL ROLL BACK 10-15 FEET WHILE ENGAGED IN DRIVE. THE ONLY WAY TO STOP THIS ROLL IS TO EITHER GUN THE ENGINE(WHICH IS ALSO UNSAFE) OR APPLY THE BRAKE AND QUICKLY GIVE THE CAR GAS. THIS IS OCCURING ON A MODERATE INCLINE! I HAVE ADVISED JAGUAR AND THE DEALERSHIP TO NO AVAIL. THEY HAVE TRIED TO FIX THE TRANSMISSION 4 TIMES NOW AND STILL DON'T KNOW WHAT IS CAUSING THIS. THE LAST TIME I BROUGHT THE CAR IN, THE SERVICE MANAGER(MIKE BARNES) TEST DROVE IT AND THE SAME PROBLEM HAPPENED TO HIM. HE TRIED TO CORRECT THE PROBLEM AND AGAIN THEIR MECHANICS COULKD NOT DO IT. I THEN ASKED FOR A RECEIPT STATING HE AND I WERE IN THE VEHICLE WHEN IT ROLLED BACK 10 FEET BEFORE APLYING THE BRAKE AND HE WOULD NOT DO THIS FOR ME. I THEN CONTACTED THE SALES MANAGER ON CALL ON APRIL 2, 2000 @3P.M. AND HE SAID THERE WAS NO REASON WHY I COULDN'T HAVE A RECIEPT STATING THE CAR ROLLED BACK 10 FEET WITH ME AND MR. BARNES IN VEHICLE. AFTER THE SALES MANAGER QUESTIONED MR. BARNES NUMEROUS TIMES ON THE ISSUE, MR. BARNES STATED AND I QOUTE-"IT IS IN THE BEST INTEREST OF THE DEALERSHIP THAT I DON'T WRITE A RECIEPT STATING THIS". I

WHILE DRIVING AND WITHOUT WARNING TRANSMISSION WENT OUT, CAUSING VEHICLE TO BE INOPERABLE.*AK

FRONT DRIVER'S SIDE WINDOW FELL OUT. HAS HAD IT REPAIRED 3 TIMES. ALSO, REAR VIEW WINDOW FELL WITHOUT WARNING.*AK

VEHICLE WAS INVOLVED IN A SEVERE SIDE IMPACT, IN WHICH NONE OF THE SIDE AIR BAGS DEPLOYED. ONE INJURY REPORTED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK AFTER VEHICLE WAS HIT, IT SPUN 180 DEGREES AND SLAMMED BROADSIDE INTO A TREE. *SLC

WHEN COMING TO STOP OR MAKING A TURN OR WHEN SLOWING DOWN ENGINE WILL STALL WITHOUT A PRIOR WARNING.*AK CONSUMER STATES VEHICLE HAS BEEN IN SHOP 4 TIMES AND AFTER THE FIRST 3, THE STALLING CONTINUED, VEHICLE HAS NOT STALLED SINCE 4TH REPAIR, HOWEVER STALLING IS RANDOM AND CONSUMER CAN NOT BE SURE PROBLEM HAS BEEN FIXED. *SLC

WHEN VEHICLE IS PLACED INTO DRIVE IT WILL BUCK INTO REVERSE FIRST. ACCELERATION POWER DOES NOT FEEL LIKE IT IS CONTROLED BY PEDAL WHEN APPLIED. DEALER HAS NOT BEEN CONTACTED. *AK

DRIVER'S SIDE AIRBAG DEPLOYED WHILE DRIVING 55 MPH. VEHICLE WAS GOING OVER A PIECE OF ICE ON ROAD. *AK THE CONSUMER POINTED OUT THAT THE VEHICLE PASSED OVER A PIECE OF ICE OR A SMALL PIECE OF ROCK WHICH CAUSED THE AIR BAG TO DEPLOY. *YH

SEAT BELT MECHANISM EXPLODED ON PASSENGER'S SEAT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHILE TRAVELING AT 70 MPH AND WITHOUT ANY INDICATION FRONTAL AIR BAGS DEPLOYED. PLEASE PROVIDE FURTHER INFORMATION.*AK

TIRE TREAD COMPLETLY CAME OFF TIRE AND SIDE WALLS DECENTERGRATED AT 75 MPH PASSING A TRACKTOR TRAILER WITH ANOTHER TRACKTOR TRAILER 10 FEET OFF MY REAR BUMPER. I'M LUCKEY TO BE ALIVE.( DOT NUMBER: )

THROTTLE CONTROL SENSOR MALFUNCTIONED, CAUSING VEHICLE TO STALL UNEXPECTEDLY WHILE DRIVING, WHICH MAY CAUSE A CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

THE OUTSIDE MIRROR ON THE DRIVER'S SIDE WAS REPLACED WITH AN ORIGINAL EQUIPMENT MIRROR FROM THE DEALER. THE REPLACEMENT MIRROR WAS CONVEX RATHER THAN FLAT, CREATING A SAFETY HAZZARD. THE MIRROR DID NOT HAVE THE "OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR" WARNING ON IT. THERE MAY BE A BATCH OF CONVEX MIRRORS WITHOUT WARNINGS THAT CAN BE INSTALLED ON THE DRIVER'S SIDE.

CONSUMER WAS HAVING PROBLEMS WITH THE GEAR SHIFT, PUT VEHICLE IN PARK AND FOOT ON THE BRAKE WHEN IT ACCELERATED FORWARDS AND BACKWARDS AT HIGH SPEEDS UNTIL COMING IN CONTACT WITH ANOTHER VEHICLE, DURING THIS THE ROOF TOP OPENED. *SLC

THE VEHICLE WAS SERVICED TWO TIMES FOR PROBLEMS RELATED TO THE TRUNK LOCK. *MJS

WHILE SITTING IN THE TURNING LANE, CONSUMER PROCEEDED TO MAKE THE TURN AND VEHICLE DIED. TOOK VEHICLE TO DEALER, AND THEY SAID THERE WAS A COMPUTER PROBLEM. THIS WAS THE SECOND 2000 JAGUAR THAT CONSUMER HAD . THE FIRST ONE CONSUMER TRADED FOR THE PRESENT ONE BECAUSE OF THE SAME PROBLEM. CURRENTLY, PROBLEM HAS RESURFACED. *AK

WHEN VEHICLE WAS HIT ON THE DRIVER'S SIDE, BETWEEN THE FRONT AND REAR DOORS, THERE WAS NO DEPLOYMENT OF THE DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. ALSO, DRIVER'S SIDE SEAT BELT CAME LOOSE FROM THE POST. *AK *ML

WHILE DRIVING OR MAKING A TURN VEHICLE STALLED UNEPXECTEDLY WHICH COULD HAVE CAUSED A CRASH. DEALER SAID IT WAS A DECELERATION PROBLEM. ENGINE NEEDED TO BE REPROGRAMMED. *AK *ML

WHEN DRIVING AT ANY SPEED VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER. CONSUMER HAS CONTACTED THE DEALER, DEALER WAS UNABLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

WATER GETS INTO THE TRUNK, WHICH HOUSES THE COMPUTER SYSTEM, CAUSING THE VEHICLE TO STALL OUT AND DIE. DEALER HAS BEEN NOTIFIED. *AK

UNABLE TO REMORE KEY WHEN J-GATE IS ON PARK. *AK

EMERGENCY BRAKE IS VERY HARD TO PUT ON/OFF. CONSUMER INDICATES THAT IT IS IMPOSSIBLE FOR HIS WIFE TO PULL IT UP, AND THE DEALER SAID THAT IT CAN'T BE ADJUSTED. *AK

THE MESSAGE CENTER READOUTS, INCLUDING THE ODOMETER AND TRIP COMPUTER ARE SO DIM THAT THEY ARE BARELY VISIBLE ON A SUNNY DAY EVENTHOUGH IT'S ADJUSTED TO THE BRIGHTEST SETTING. NLM

WHILE DRIVING AT 65 MPH DRIVER HEARD EXPLOSION, SIDE AIRBAGS DEPLOYED WITHOUT ANY KIND OF IMPACT, CAUSING LOSS OF VEHICLE CONTROL. DUE TO WHITE POWDER WITHIN AIRBAG, DESTROYED INTERIOR AND MOULDING OF VEHICLE. DEALER CLAIMED THERE WAS UNDERCARRIAGE DAMAGE, AND COULD CAUSE SIDE AIRBAGS TO DEPLOY. BUT THERE WAS NO EVIDENCE OF SIDE IMPACT. *AK