ENGINE IS MAKING A LOUD NOISE ON THE FRONT RIGHT SIDE. TOOK IT TO MY MECHANIC AND HE SAID IS THE TIMING CHAIN AND OIL JET.
2011 Infiniti QX56 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE WAS CHECKED BY INFINITI SERVICE. THE RIGHT SIDE CATALYTIC CONVERTER FAILED. WE REPAIRED THAT (ABOUT 2 WEEKS AGO). TODAY, THE SAME SERVICE ENGINE LIGHT CAME ON AND IT IS THE LEFT CATALYTIC CONVERTER. THE TOTAL AMOUNT SPENT TO REPAIR BOTH OF THE CATALYTIC CONVERTERS WILL BE OVER THREE THOUSAND DOLLARS. FROM SPEAKING TO THE MECHANIC AND RESEARCHING ONLINE, IT APPEARS THAT THE CATALYTIC CONVERTERS FAILING ON THIS VEHICLE IS A PREVALENT PROBLEM. THIS IS A VERY EXPENSIVE ISSUE TO FIX AND IT SEEMS LIKE MANY PEOPLE ARE EXPERIENCING THIS ISSUE. ALTHOUGH THERE MAY NOT BE A LARGE NUMBER OF PEOPLE REPORTING THIS ISSUE ON THIS SITE, IT APPEARS THAT THIS IS AN ISSUE THAT MANY PEOPLE ARE EXPERIENCING BASED ON THE ONLINE FORUMS I HAVE READ.
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF FORT WORTH (5135 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
TAKATA RECALL-THE CHECK ENGINE LIGHT COME ON SHORTLY AFTER THE TIME CHAIN WAS REPLACED WHICH THE CODES INDICATED THE CATAYLIC CONVERTER NEEDS TO BE REPLACED. THE VEHICLE WAS STATIONARY AT MY HOUSE. THE TIME CHAIN WAS REPLACED APPROXIMATELY 8 MONTHS AGO.
WE PURCHASED THIS VEHICLE USED ON MAY 5, 2017. MY WIFE WAS DRIVING IT DOWN A CITY STREET AT LESS THAN 45MPH, AND IT BROKE DOWN ON US ON MAY 23RD, AND WAS SENT IN FOR REPAIRS. TOLD IT WAS A RELAY OR AN ISSUE WITH THE TIMING. GOT THE VEHICLE BACK ON JUNE 1, AND HERE IT IS JUNE 7TH AND AT THE SAME LOCATION AS BEFORE, AT THE SAME SPEED, IT BROKE DOWN WITH THE SAME ISSUE. WE'VE OWNED THE VEHICLE FOR ONE MONTH AND BEEN IN THE SHOP TWICE. PLEASE HELP AS THIS HAS THE POTENTIAL TO BE A VERY COSTLY REPAIR.
MY DASH BOARD STARTED CRACKING ACROSS THE BOTTOM OF THE LEATHER.
I HAVE A FAILED FUEL RAIL PRESSURE SENSOR WHICH IS PART OF A VOLUNTARY SAFETY RECALL THAT WAS DONE IN 2012. I CALLED THE MANUFACTURER TO INFORM THEM ABOUT MY FUEL SENSOR THEY TOLD ME THAT MY CAR ISN'T PART OF THE RECALL BECAUSE THEIR ENGINEERS DETERMINED THAT IT WASN'T PART OF THE RECALL! I'M NOT SURE HOW THEY DETERMINED THAT OUT OF ALL CARS PRODUCED THAT YEAR. NOW I'M STUCK WITH A CAR I CAN'T DRIVE UNLESS I TAKE IT TO THE DEALERSHIP AND SPEND MONEY TO GET IT FIXED. MY ONLY HOPE NOW IS THAT SOMEONE FROM NHTSA CAN HELP ME OUT AND GET THEM TO FIX THEIR DEFECTIVE PART! THANKS
THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.
TL* THE CONTACT OWNS A 2011 INFINITI QX56. AFTER THE VEHICLE WAS STARTED, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING 75 MPH, THE SPEEDOMETER MALFUNCTIONED. THE CONTACT STATED THAT THE SPEEDOMETER DECREASED ON ITS OWN TO SPEEDS THAT WERE INCONSISTENT WITH THE ACTUAL SPEED OF THE VEHICLE AT THE TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.
INFINITI/NISSAN ISSUED A RECALL BACK IN 2010 (RECALL ID#10V074000) FOR FUEL GAUGE/SENSOR SENDING UNIT PROBLEM. THE SAME ISSUE IS HAPPENING ON LATER YEAR VEHICLES, BUT NO RECALL HAS BEEN ISSUED. THERE ARE ENDLESS REPORTS ON THE WEB ACROSS MANY FORUMS WHERE PEOPLE ARE HAVING THE SAME PROBLEM FOR SOMETHING THAT HAS BEEN RECALLED BEFORE. SEE NOTES FROM PAST RECALL. RECALL ID # 10V074000 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM RECALL DATE: MAR 03, 2010 SUMMARY: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY. CONSEQUENCE: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. IS THIS NO LONGER A SAFETY CONCERN? SAME ISSUE, JUST LATER MODELS... MINE SPECIFICALLY IS A 2011 AND I NEVER KNOW HOW MUCH GAS IS IN IT. IT FLUCTUATES AND SHOWS EMPTY WHEN IT'S NOT AND SHOWS FULL WHEN IT'S NOT. PLEASE INVESTIGATE AND ADVISE THE MANY OWNERS THAT ARE HAVING THIS PROBLEM.
FUEL LEVELING SENSOR IS FAULTY IN A LARGE VARIETY OF INFINITI CARS, BUT THERE IS NOT RECALL FOR MY VIN. THE CAR'S FUEL GAUGE GOES UP AND DOWN ALL THE TIME AND TELLS ME I'M ON EMPTY WHEN I'M NOT AND NEVER REGISTERS FULL EVEN WHEN IT WAS JUST FILLED UP. IT CAN JUMP FROM READING 330 MILES LEFT TO EMPTY DOWN TO 299 AND BACK UP TO 330 IN JUST A FEW SECONDS. THE DIAGNOSTIC CONFIRMED A PROBLEM, BUT THEY WANT OVER $1,000 TO FIX A KNOWN PROBLEM IN MANY OF THEIR MAKES AND MODELS. THIS DOESN'T EVEN TOUCH ON THE TIMING CHAIN ISSUE THAT IS FAULTY AS WELL. LUCKILY, THERE IS A RECALL FOR THAT ONE. HOW IS THE CONSUMER PROTECTED AGAINST THIS TYPE OF FAULTY PARTS? IS THERE ANYTHING WE CAN DO? WE HAVE BEEN TOLD WE NEED TO REPLACE THE FUEL PUMP.
I'M CURRENTLY DEALING WITH THE TIMING CHAIN NIGHTMARE SO MANY OTHERS HAVE HAD AND ARE HAVING. OF COURSE JUST AS MOST OF THE OTHERS I'M OUT OF WARRANTY AND REALLY FRUSTRATED THAT INFINITI HASN'T STEPPED UP TO THE PLATE TO ADDRESS THE PROBLEM PROPERLY AS OPPOSED TO RENAMING THE QX56 TO QX 80 TO SAVE THEMSELVES, LEAVING CONSUMERS SCRAMBLING WITH EXPENSIVE TIME CONSUMING FIXES TO A KNOWN DEFECT ON THEIR PART. WHERE'S THE ACCOUNTABILITY ON THEIR PART, DO A CERTAIN NUMBER OF PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE CONSUMERS ARE PROVIDED WITH THE PROPER ASSISTANCE? WHO REALLY LOOKS OUT FOR US?
THE SUV WAS DRIVING WITHOUT ISSUE; HOWEVER, IF THE TIMING CHAIN HAD BROKEN WE WOULD HAVE HAD AN ENGINE STALL WHICH COULD HAVE CAUSED AN ACCIDENT. WE HEARD A NOISE IN THE CAR AND DECIDED TO BE SAFE AND TAKE IT IN FOR SERVICE. AFTER GETTING TO THE INFINITI DEALERSHIP OF GWINNETT THE NOISE HAD SUBSIDED. WE EXPLAINED WE HEARD A WHINING NOISE WHEN THE CAR WAS STARTING UP THAT WENT AWAY AFTER A TIME. THE NOISE WASN'T EVEN EVIDENT BUT THEY KNEW WHAT IT WAS BEFORE EVEN HEARING IT. AFTER LETTING THE CAR COOL DOWN THEY STARTED THE ENGINE UP AGAIN AND HEARD THE NOISE. THEY LET US KNOW THIS HAD CONFIRMED THE INITIAL DIAGNOSIS OF A TIMING CHAIN ISSUE. AFTER GETTING HOME AND LOOKING UP THE ISSUE WITH THE CAR I WAS SURPRISED TO SEE SO MANY PEOPLE TALKING ABOUT THIS ISSUE. APPARENTLY INFINITI HAS A DEFECTIVE OIL PUMP THAT LUBRICATES THE CHAINS THAT CAUSED THIS ISSUE. I WANTED TO VOICE MY CONCERN AND DISPLEASURE WITH THE TIMING CHAIN ISSUE THAT APPEARS TO BE A COMMON ISSUE WITH THE 2011 QX56.
TIMING CHAIN FAILED, NEEDED TO BE REPLACED, $6000+ REPAIR.
THROUGH MY RESEARCH AND SPEAKING WITH INFINITI MECHANICS THERE HAS BEEN A KNOWN ISSUE WITH TIMING CHAINS AND ASSOCIATE PARTS THAT ARE A HAZARD AND A MAJOR EXPENSE TO 2011-2012 INFINITY QX56 OWNERS. THIS ISSUE WILL LEAVE YOU STRANDED SOMEWHERE!! IT HAPPENS TO MY WIFE AND I THREE TIMES!!! I HAD TO GET IT TOWED ALL THREE TIMES!! THE HAZARD IS WHILE DRIVING ON HIGHWAY THE ENGINE JUST LOSES ALL POWER LEAVING THE HAZARD OF SOMEONE RUNNING IN BACK OF YOU. IF YOU DRIVING UP AN INCLINE AND THIS PROBLEM COMES ABOUT YOUR VEHICLE WILL STALL AN YOU CAN POSSIBLY START ROLLING BACKWARDS. SO FROM MY RESEARCH THIS PROBLEM HAS BEEN HAPPENING TO PEOPLE EITHER RIGHT BEFORE THERE WARRANTY ENDS AT 70,000 MILES OR RIGHT AFTER (LIKE ME) AT 74,000 MILES. I CALLED INFINITI AND THEY REFUSED TO HELP ME IN ANY WAY. THE GUYS AT MY DEALERSHIP SAID ITS A HIT OR MISS WITH THEM HELPING OWNERS OF THE QX56 THAT'S OVER THE WARRANTY. I WAS ALREADY $1500 IN THE WHOLE ON PARTS THEY THOUGHT WERE THE PROBLEM AND NOW THEY WANT TO CHARGE ME AN ESTIMATED $3,000-4,5000 TO DO THE REST OF THE WORK. ITS A FACT THAT INFINITI KNOWS THEY HAVE THIS ISSUE AND REFUSES TO RECALL OR HELP THE OWNERS. I WILL NEVER PURCHASE A INFINITI AGAIN!!! AND WILL SPREAD THE WORD AROUND ABOUT THEM!
I NOTICED THE VEHICLE STARTED MAKING A LOUD WHISTLE NOISE EMANATING FROM THE ENGINE DURING COLD START-UPS. APPROXIMATELY 2 WEEKS LATER I TOOK IT FOR SERVICE AT THE ORLANDO INFINITI DEALERSHIP ON JANUARY 5, 2016. AS SOON AS I DESCRIBED THE ISSUE THE SERVICE ADVISOR AND MULTIPLE TECHNICIANS IMMEDIATELY SAID "IS THE TIMING BELT." PRIOR TO THIS VEHICLE I OWNED A 2005 QX56 THAT I DROVE FOR 10 YEARS WITH OVER 180, 000 AND NEVER HAD ANY ISSUES. NOW I LOOK ONLINE AND EVERYWHERE I LOOK I FIND THAT IT IS A VERY COMMON ISSUE WITH THIS VEHICLE. IT IS SO COMMON THAT THE INFINITI DEALERSHIP HAS ONE TECHNICIAN DEDICATED TO WORKING THIS ISSUE ALONE. WHILE AT THE SHOP I SAW AT LEAST 5 MORE QX56 VEHICLE IN FOR THE SAME ISSUE. NOW I AM LOOKING AT A REPAIR BILL OVER $4500. I NEVER HAD ANY VEHICLE WITH 90,000 MILES AND HAVING THIS ISSUE. IT IS WAY TOO COMMON AND IT IS A CRIME THAT INFINITI HAS NOT CATEGORIZED THIS ISSUE AS A FULL RECALL. THESE ARE TOP DOLLAR LUXURY VEHICLES!!!
FUEL LINE FAILURE: A FUEL LINE FITTING/CLAMP ON BACK SIDE OF ENGINE (DRIVERS SIDE) IS STREAMING FUEL AT A RATE OF APPROXIMATELY 1/2 CUP PER MINUTE. WHILE BRING MY KIDS TO SCHOOL THIS MORNING, I NOTICED A STRONG SMELL OF GASOLINE, SO I CHECKED UNDERNEATH AND SAW GAS STEADILY STREAMING FROM THE CAR AND FORMING A PUDDLES,I AM HAVING THE CAR TOWED TO DEALER'S GARAGE FOR REPAIR LATER THIS WEEK. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE FUEL LINE LEAK MAY BE RELATED INFINITI'S RECALL: NHTSA ID: 14V-683.
FUEL LINE FAILURE: A FUEL LINE FITTING/CLAMP ON BACK SIDE OF ENGINE (DRIVERS SIDE) IS STREAMING FUEL AT A RATE OF APPROXIMATELY 1/2 CUP PER MINUTE. WHILE STARTING MY CAR THIS MORNING, I NOTICED A STRONG SMELL OF GASOLINE, SO I CHECKED UNDERNEATH AND SAW GAS STEADILY STREAMING FROM THE CAR AND FORMING A 2 FOOT DIAMETER PUDDLE. I AM HAVING THE CAR TOWED TO DEALER'S GARAGE FOR REPAIR LATER THIS WEEK. THE CAR HAS APPROXIMATELY 25000 MILES AND HAS NEVER BEEN IN AN ACCIDENT. THE FUEL LINE LEAK MAY BE RELATED INFINITI'S RECALL: NHTSA ID: 14V-683.
I PURCHASED THIS VEHICLE FROM A REPUTABLE INFINITY DEALERSHIP ON JANUARY 31,2013 WITH 41,669 MILES,AND I ALSO PURCHASED THE EXTENDED ELITE PROTECTION PROGRAM WARRANTY FOR 5 YEARS FOR $4,978.00.ON MAY 5TH, 2015, I BROUGHT THIS VEHICLE IN FOR A STATE INSPECTION STICKER, WHICH WAS REJECTED BECAUSE MY REAR TIRES WERE WORN OUT BADLY WITH ONLY 15,725 MILES ON THEM.THESE WERE TOP-OF -THE-LINE MICHELIN LTX WITH A WARRANTY OF 70,000 MILES.I BROUGHT THIS SUV INTO THE INFINITY DEALERSHIP WHERE IT WAS PURCHASED AND THEY STATED THAT THE REAR CAMBERS WERE CORRODED AND REAR TOWS WERE FROZEN, AND I HAD TO REPLACE THE COMPLETE REAR SUSPENSION. NONE OF THIS WAS COVERED ON MY ELITE PROTECTION WARRANTY.THE AMOUNT OF CORROSION UNDERNEATH THIS VEHICLE IS ASTOUNDING, IT LOOKS WORSE THAN A 20 YEAR-OLD VEHICLE.THE PRICE OF THIS WORK WAS $2,000.00, ADDITIONALLY MY NEW REAR TIRES WERE $592.80.NOT WHAT I EXPECTED FROM A HIGH-END LUXURY SUV, I PREVIOUSLY OWNED 2 NISSAN PATHFINDERS WITH NO ISSUES. MY VEHICLE WAS MANUFACTURED IN MAY, 2010, AND I REALIZE THAT THERE WERE 2 SIMILAR RECALLS # 10E019000,(SAFETY RECALL BEGAN ON JULY 12, 2010) AND A SECOND RECALL # 10V208000,(SAFETY RECALL BEGAN ON MAY 20, 2010) WHICH STATES THAT NISSAN WAS RECALLING 2004-2010 QX 56 VEHICLES DUE TO FAULTY FRONT AND/OR REAR LOWER CONTROL ARMS IN THE VEHICLE'S SUSPENSION SYSTEMS.(VEHICLES SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010.) MY VEHICLE WAS MANUFACTURED IN MAY, 2010.I ALSO SAW ON THIS WEBSITE A COMPLAINT FILED ON 11/10/
WINDSHIELD CRACKS - I'VE BEEN THROUGH 3 WINDSHIELDS ON THIS VEHICLE - ALWAYS BREAKS IN SAME SPOT: DRIVERS SIDE, UNDER WIPERBLADE, NEAR THE CORNER BY THE VIN PLATE. FIRST TIME THERE WAS NO BULLSEYE, CHIP, OR EXTERNAL DAMAGE, BUT DEALER STILL WOULD NOT COVER IT. SECOND TIME WAS AFTER A MINOR IMPACT WITH FRONT BUMPER. THIRD WAS A ROCK HIT, BUT ALL THREE HAD THE BREAKAGE IN THE SAME SPOT! I NOTICED OTHER COMPLAINTS, SO CLEARLY THIS ISN'T A RANDOM OCCURRENCE.
WITH 72000 MILES ON THE VEHICLE, TWO THOUSAND OVER WARRANTY, THE TIMING CHAIN HAS TO BE REPLACED. INFINITI REFUSES TO OFFER ANY FINANCIAL ASSISTANCE WHEN IT IS AN OBVIOUS MANUFACTURING DEFECT. THAT IS EVIDENCED BY THE FACT THAT REPLACEMENT PARTS HAVE BEEN COMPLETELY RE-ENGINEERED. A TIMING CHAIN FAILURE AT HIGHWAY SPEED WOULD RESULT IN A SERIOUS ACCIDENT OR FATALITY. THE VEHICLE HAS BEEN CAREFULLY MAINTAINED BY NISSAN. *TR
FRONT WIND SHIELD CRACKS WITH THE SLIGHTED HIT ON MY SECOND ONE IN THREE MONTHS. IF IT CAN NOT WITHSTAND ROAD DEBRIS IMAGINE A CAR ACCIDENT. *TR
WHEN DRIVING 40-70 MPH AND HITTING ANY ROAD IRREGULARITIES (OFFSETS IN PAVEMENT AT BRIDGES, OLD TO NEW PAVEMENT, MAN HOLE COVERS, ROAD PATCHES) THE VEHICLE BACK END SKIPS SIDEWAYS WITH A LOSS OF CONTROL. THE VEHICLE WILL START TO HEAD INTO THE NEXT LANE AND NEEDS TO BE STEERED IN THE OPPOSITE DIRECTION TO CORRECT IT. WE DO NOT FEEL SAFE DRIVING IT. OTHERS IN THE CAR HAVE SAID THEY HAVE NEVER EXPERIENCED ANYTHING LIKE IT. DEALERSHIP IS TELLING US THIS IS NORMAL. VEHICLE IS UNDER WARRANTY AND WE CAN'T GET RESOLUTION TO THIS. *TR
PROBLEMS WITH THE TIMING BELT CHAIN ON NEWER MODEL INFINITI QX56. PROBLEM OF CAR MAKING WHISTLING NOISE APPEARED EARLY AFTER PURCHASE AND INTERMITTENTLY THEREAFTER BUT BECAME PROMINENT IN JULY 2011. APPEARS TO BE A RECURRING PROBLEM WITH THIS VEHICLE MODEL. DEALER HAD TO REPLACE THE ENTIRE ENGINE ON THE VEHICLE TO ADDRESS THE ISSUE. HOWEVER, WE BELIEVE THE UNDERLYING DEFECT IN THE TIMING BELT CHAIN WILL CONTINUE TO OCCUR AND THAT THERE IS THE POTENTIAL THE ENGINE COULD FAIL AND CAUSE A MAJOR ACCIDENT(S) AND/OR FATALIT(IES). *TR
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT THERE WAS A SIX INCH FRACTURE IN THE FRONT WINDSHIELD UNDER THE WIPER. THE VEHICLE WAS PARKED OVERNIGHT IN A RESIDENTIAL DRIVEWAY AND THE FRACTURE WAS NOT PRESENT THE NIGHT BEFORE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT IT WOULD BE MONTHS BEFORE A NEW WINDSHIELD WOULD BECOME AVAILABLE. THE CONTACT WAS CONCERNED BECAUSE THERE WAS NOTHING TO INDICATE THAT THE WINDSHIELD WAS STRUCK BY ANY DEBRIS. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 07/08/11*LJ
OUR 2011 INFINITI QX56 CANNOT BE PROPERLY CONTROLLED AT SPEED WHEN ANY ROUGH PAVEMENT, POT HOLE, BRIDGE CONNECTION JOINTS, OR SIMILAR IS RAN OVER. THE VEHICLE SHAKES VIOLENTLY WITH LITTLE IF ANY CONTROL BY THE DRIVER. ON NUMEROUS OCCASIONS THE VEHICLE DRIFTS OUT OF THE LANE. NO ACCIDENTS HAVE EVER OCCURRED BUT AT LEAST THREE NEAR MISSES ON INTERSTATE DRIVING HAVE OCCURRED. AT HIGHWAY SPEEDS IT IS SCARY AND QUITE DANGEROUS. *TR
TRAVELING AT 1 MPH, MY 2011 INFINITI QX56 BUMPED ANOTHER VEHICLE. THERE WAS NO DAMAGE TO EITHER VEHICLE, BUT MY DRIVER AIRBAG DEPLOYED. INFINITI IS REFUSING TO LOOK AT THE VEHICLE UNLESS MY INSURANCE COMPANY ASKS THEM TO. I FEEL THIS LOW SPEED DEPLOYMENT IS FROM A DEFECT IN THIS WEEK OLD VEHICLE, BUT CANNOT GET HELP. I AM CONCERNED INFINITI IS ATTEMPTING TO IGNORE THE PROBLEM AND BRUSH IT UNDER THE RUG. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Infiniti QX56 → · Every QX56 year → · How the figures are calculated →