2007 Infiniti QX56

Routine

Owners filed 21 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes9
000
Suspension5
000
Electrical System2
000
Suspension › Front › Control Arm › Lower Arm1
000
Steering1
000
Exterior Lighting1
000
Electrical System › Instrument Cluster/Panel1
000
Air Bags1
000

2 safety recalls

Part 573 reports
Suspension › Front › Control Arm › Lower Arm10E019000
Filed May 20, 20101,873 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN FRONT AND REAR LOWER LINKS, P/NOS. 54501ZQ00A, 54500ZQ00A, 551A1ZQ00A, 551A0ZQ00A , 54501EA00A, 54500EA00A, 551A1EA500, 551A0EA500, 54501ZR00A, AND 54500ZR00A, SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010 AS REPLACEMENT PARTS FOR MODEL YEAR 2004 THROUGH 2010 TITAN, ARMADA, AND QX56, AND MODEL YEARS 2005 THROUGH 2010 FRONTIER, XTERRA, AND PATHFINDER VEHICLES. THE LOWER CONTROL LINK ASSEMBLY HAS TWO CYLINDRICAL COLLARS FORMING THE INBOARD ATTACHMENT POINTS TO THE CHASSIS. DUE TO AN IMPROPER WELDING PROCESS SOME COLLARS MAY CONTAIN WELDS THAT DO NOT MEET STRENGTH SPECIFICATIONS.

Risk. IF THE COLLAR WELD SEPARATES, THE VEHICLE HANDLING WILL DETERIORATE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED LOWER LINK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Fuel System, Other › Storage › Fuel Gauge System10V074000
Filed Mar 3, 2010340,000 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY.

Risk. THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH.

Remedy. DEALERS WILL REPLACE THE FUEL SENDER UNIT INSIDE THE FUEL TANK WITH A NEW IMPROVED SENDER CARD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

What owners reported

Newest filings
Electrical System
Filed Oct 25, 201940 milesTX

MY TRUCK COMPLETELY SHUTS OFF WHILE DRIVING LONG DISTANCES ON THE FREEWAY AT SPEEDS GREATER THAN 60 MPH AND THEN SLOWING DOWN IN STOP AND GO TRAFFIC. IT ALSO FALLS DEAD ON LOCAL ROADS AT 30-40 MPH. I CAN LITERALLY PRESS THE GAS PEDAL TO THE FLOOR AND WITH NO PRESSURE TO THE ACCELERATOR. THERE ARE NO WARNING CODES OR ALERTS WHEN THIS HAPPENS. I TOOK MY VEHICLE TO THE SOUTHWEST INFINITI PAID FOR UNNECESSARY SERVICE AND THE PROBLEM STILL REMAINS. I AM ABLE TO RESTART THE VEHICLE;BUT FROM ONLY PARK OR NEUTRAL. I THEN HAVE TO REV UP THE ENGINE FOR AT LEAST 5 MINS BEFORE I AM ABLE TO GET ANY TYPE OF ACCELERATION. THIS IS VERY DANGEROUS AND I ALMOST GOT HIT SEVERAL TIMES.

Electrical System
Filed Oct 25, 201922 milesTX

THERE IS AN ELECTRICAL MALFUNCTION THAT HAS CAUSED MY HORN TO WORK ONLY WHEN THE STEERING WHEEL IS SIDEWAYS AND IT ALSO AFFECTS MY ABILITY TO CONTROL MY DRIVERS SEAT POSITIONING. THIS IS VERY DANGEROUS A CAR CUT ME OFF ON THE FREEWAY AT VERY CLOSE DISTANCE. I WOULD HAVE NEVER KNOWN THAT THERE WAS AN ISSUE IF THIS DID NOT HAPPEN.

Service Brakes
Filed Jun 13, 201984,000 milesCA

WHEN DRIVING AT SLOW SPEEDS BREAK LIGHT COMES ON, AND THE BRAKES VIBRATE. I'VE TAKEN THE CAR TO THE DEALERSHIP AND THE TECHNICIANS COULD NOT FIND THE PROBLEM. I THEN SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE AND THE BRAKES WORKED PROPERLY. THE SAME ISSUE HAS HAPPENED TWICE, ONCE AT LAX, AND THE MOST RECENT BEING TODAY 6/11/2019.

Service Brakes
Filed Jul 23, 201899,400 milesPA

WHILE DRIVING THE SUV ON THE HIGHWAY I WENT TO BRAKE AND IT ACTED AS IF THE ABS BRA KING SYSTEM ENGAGED. THE BRAKE LIGHT CAME ON THE DASH. I PULLED OFF THE HIGHWAY AND TURNED THE CAR OFF. WHEN I STARTED THE CAR AGAIN THE BRAKE LIGHT WENT OUT AND THE BRAKES ACTED AS NORMAL AFTER THAT.

Service Brakes
Filed Jun 13, 2018144,000 milesFL

THE BRAKE LIGHT COMES ON, THE BRAKE PEDAL WEAKENS AND BRAKE SYSTEM MAKES A RATTLING NOISE WHEN THE PEDAL IS PRESSED. IT MAKES IT VERY DIFFICULT TO STOP THE CAR.

Suspension
Filed Nov 5, 201785,000 milesIL

WHILE DRIVING AND I GO OVER A BUMP THE CAR JUMPS TO THE SIDE. ALSO LIGHTS ON DASH STAY ON FOR SEATBELTS, TIRE PRESSURE.

Electrical System › Instrument Cluster/Panel
Filed Jun 15, 2017OH

TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER AND TACHOMETER ON THE INSTRUMENT PANEL WOULD FAIL TO DISPLAY THE CORRECT READING AS WELL AS WHILE DRIVING AT NIGHT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO GLORY AUTO SALES LTD 8560 E MAIN ST, REYNOLDSBURG, OH 43068, PHONE NUMBER; (614) 856-0000, WHERE IT WAS DIAGNOSED WITH A FAULTY CLUSTER THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO GLORY AUTO SALES WHERE THE CONTACT STATED THAT SHE NEEDED TO PAY FOR A SECOND REPLACEMENT OF THE CLUSTER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME DUE TO COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes
Filed May 22, 2017165,000 milesTX

WHILE DRIVING BRAKE LIGHT COMES ON (NOT ABS LIGHT), AND WHEN PUSH THE BRAKES IS HARD TO STOP AND HAS A RATTLE NOISE ON BRAKES, IF YOU TURN THE VEHICLE OFF AND TURNED BACK ON EVERYTHING GOES TO NORMAL, I KNOW THAT THIS PROBLEM IS ON NISSAN ARMADA WICH IT HAS A RECALL BUT NOT ON THE INFINITI, THE RECALL IS DELTA STROKE SENSOR WITH CODE C1179

Service Brakes
Filed Jul 14, 2016140,000 milesNC

THE POWER BRAKES SEEM TO GO OUT DURING DRIVING. THEY CHUG THEN REQUIRE EXTREME FORCE PRESSURE ON PEDAL TO STOP. SHUTTING DOWN THE CAR AND THEN WAITING AND TURING IT BACK ON SEEMS TO RESTART IT.

Air Bags
Filed May 4, 201673,000 milesTX

TAKATA RECALL MY AIRBAG LIGHT HAS BEEN FLASHING ACCOMPANIED BY SOME CLICKING SOUND OR NOISE THAT STOPS AFTER SOME SECONDS.THIS HAPPENS EACH TIME I TURN ON THE CAR

Service Brakes
Filed Apr 19, 2016110,000 milesLA

WHILE DRIVING MY VEHICLE I APPLIED THE BRAKES TO SLOW FOR A TURN. MY BRAKES MAKE A LOUD GRINDING SOUND AND WERE NOT PROPERLY WORKING. THE BRAKE LIGHT CAME ON AND PULLED OFF THE ROAD. ONCE THE VEHICLE WAS PUT IN PARK AND RESTARTED THE LIGHT WENT OFF AND THE BRAKES WORKED PROPERLY AGAIN. I HAVE READ SEVERAL OTHER STORIES OF THIS HAPPENING TO OTHERS. WHY ISN'T INFINITI DOING ANYTHING ABOUT THIS? THIS HAS HAPPENED A FEW TIMES SINCE I HAVE OWNED THIS VEHICLE.

Service Brakes
Filed Aug 18, 2015147,143 milesSC

I'M HAVING BRAKE PROBLEMS WITH MY 2007 QX56. I HAVE BEEN EXPERIENCING A BRAKE PROBLEM TWICE IN 2 WEEKS. AT RANDOM TIMES, IT IS DIFFICULT TO BRING THE VEHICLE TO A STOP. IT ACTED LIKE THE ABS WAS TRYING TO ENGAGE. IT WAS LIKE I WAS SLIPPING ON SOMETHING WHEN I WAS APPLYING THE BRAKES. THERE IS A SLIGHT METAL RATTLE NOISE WHILE PRESSING THE BRAKE PEDAL ALL THE WAY DOWN WHILE TRYING TO COME TO A STOP. THE BRAKE LIGHT COMES ON. THERE IS NO SHAKING OF THE STEERING WHEEL OR VEHICLE. NO FLUID LEAKED OR ANYTHING I COULD SEE. THE BRAKE FLUID BUT IT WAS NOT REAL LOW ABOVE THE MIN MARK BUT BELOW THE MAX MARK. AFTER THE BRAKE PROBLEM OCCURS, A RESTART OF THE VEHICLE WILL MAKE THE BRAKE LIGHT GO AWAY AND THE TRUCK DRIVES FINE. I HAVE BEEN GOOGLE THEIR WERE A LOT OF COMPLAINT ABOUT NISSAN ARMADA, NISSAN TITAN AND INFINITI QX56 VEHICLES HAVE DANGEROUS BRAKE PROBLEMS SAME AS MY ISSUED. BUT NO RECALL WERE MAKE.

Suspension
Filed Mar 8, 201595,000 milesIL

VEHICLE FEELS AS THOUGH IT IS JUMPING SIDE BY SIDE ON THE ROAD WHILE DRIVING OVER SMALL BUMPS ON THE PAVEMENT. REQUIRES FIRM GRIP ON STEERING WHEEL TO MAINTAIN CONTROL. *TR

Suspension
Filed Dec 10, 2014132,400 milesTN

HAD NEW TIRES PUT ON MY INFINITI QX56....AFTER DOING SO SOUNDS AS IF REAR END IS SLIPPING. I HAVE 3 CHILDREN AND AM AFRAID THAT THIS COULD RESULT IN AN ACCIDENT. HORN QUIT WORKING 1 YEAR AFTER I PURCHASED VEHICLE. THIS I KNOW IS DANGEROUS BECAUSE THERE IS NO HORN TO BLOW, IN CASES WHERE NEEDED. FAN ON BLOWER QUIT WORKING, ONLY WORKS ON HIGH. PASSENGER SEAT WILL NO LONGER ADJUST. FAN AND PASSENGER SEAT QUIT WORKING APPROXIMATELY AT THE SAME TIME. NO ONE WANTS TO HAVE AN ACCIDENT, BUT WHEN YOU HEAR THINGS LIKE THE REAR END AND FRONT WHEELS SOUND AS IF THEY MIGHT FALL OFF....THAT IS SCARY. *TR

Service Brakes
Filed Aug 26, 2014106,000 milesGA

AS I WAS DRIVING MY BRAKE LIGHT CAME ON AND AS I TRIED TO HIT THE BRAKE PEDAL I NOTICED A LOUD GRINDING NOISE AND THE BRAKE GOING TO THE FLOOR AND CAR NOT STOPPING. THIS IS THE SECOND TIME THIS HAVE HAPPENED THIS IS VERY DANGEROUS. THERE ARE MANY COMPLAINTS THAT I HAVE READ AND SOMETHING NEEDS TO BE DONE BECAUSE I WILL DEFINITELY TAKE IT TO FOX 5... *TR

Service Brakes
Filed Aug 18, 201494,000 milesTX

THE BRAKES OF MY 2007 INFINITI QX56 FAILED WHEN I WAS DRIVING MY WHOLE FAMILY, INCLUDING TWO KIDS, ON THE RAMP UP TO HIGHWAY. I STEPPED ON BRAKES TO SLIGHTLY SLOW DOWN FOR ENTERING THE FREE WAY AFTER ANOTHER CAR, AND ALL FOUR WHEELS STARTED TO HAVE LOUD GRINDING SOUNDS, AND BRAKES DIDN'T TAKE ACTION, NO MATTER HOW HARD I STEP ON IT. I HAVE TO MAKE A SHARP CURVE OUT TO THE EMERGENCY LANE AND SLIDE MY CAR OUT TO ACCESS ROAD. AFTER FINALLY SLOWING DOWN THE CAR AND PULLED OVER TO A PARKING LOT. I NOTICED THE BRAKE LIGHT ON THE DASH IS ON. FORTUNATELY I DIDN'T HAVE A COLLISION WHEN DOING THE CURVING, SLOWING DOWN AND DRIVING, WITH A USELESS BRAKE. AND ALTHOUGH MY FAMILIES WERE SCARED TO DEATH, THEY WERE NOT HURT. FINALLY, I MANAGED TO DRIVE HOME FROM LOCAL ROAD, UNDER 20MPH WITH EMERGENCY FLASHING ON. AND ONE DAY LATER I MANAGED TO DRIVE THE QX56 TO SEWELL INFINITI DEALER AT DALLAS. AND AFTER INSPECTION, THEY TOLD ME THE BRAKE BOOSTER SENSOR WAS DEFECTIVE, AND THE REPAIR COST WOULD BE ~ $1,400. *TR

Suspension
Filed Jul 1, 201480,000 milesAZ

TOOK MY CAR TO GET NEW BREAKS AND HE SAID I NEEDED NEW CONTROL ARMS. I ASKED HOW I KNOW AND HE SAID TIRE WEAR. I HAVE GONE THRU 6 SETS ( THOUGHT IT WAS BECAUSE IT WAS A HEAVY SUV AND A MAKE A LOT OF RIGHT TURNS) HE ALSO SAID BACK END SLIPPING (THIS HAS HAPPENED A LOT AS WELL I THOUGHT IT WAS BECAUSE NOTHING WAS IN THE BACK LIKE A TRUCK) I CALLED INFINITI AND THEY SAY I HAVE TO PAY $95 AND NO GUARANTEE THEY WILL FIX IT FOR FREE. I SEE A BUNCH OF STUFF ONLINE ABOUT 2007 CONTROL ARMS SO NEED TO KNOW WHY MY CAR IS NOT INCLUDED OR AT LEAST LOOKED AT FOR FREE. *TR

Exterior Lighting
Filed Jul 18, 2013NJ

TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT CONDENSATION BEGAN TO BUILD IN THE HEADLIGHTS. THE HEADLIGHTS LATER FAILED AND THE CONTACT DISCOVERED THAT THERE WAS A CRACK IN THE SEAL OF THE HEADLIGHT ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THEY KEPT THE LIGHT ASSEMBLY IN STOCK BECAUSE THE FAILURE WAS COMMON. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 56,000. *TR

Steering
Filed Apr 7, 201384,000 milesNC

WHILE TRAVELING AT NORMAL HIGHWAY SPEEDS ANY ROAD IMPERFECTIONS, POT HOLES, BRIDGES, OR BUMPS WILL CAUSE THE VEHICLE TO VEER TO THE RIGHT AND FEEL AS THOUGH YOU ARE LOOSING CONTROL. TWO HANDS MUST BE USED WHILE ENCOUNTERING ANYTHING OTHER THAN A PERFECT ROAD. IT IS EXTREMELY SCARY AND UNSAFE WHEN TRAVELING AT SPEEDS GREATER THAT 50 MPH. IT FEELS AS THOUGH THE REAR OF THE VEHICLE IS GETTING READY TO PASS THE FRONT. THIS IS OUR FAMILY VEHICLE AND I FEAR FOR MY FAMILIES SAFETY WHILE DRIVING. THE SUSPENSION HAS BEEN CHECKED AND HAS BEEN FOUND TO BE IN WORKING ORDER ALTHOUGH IT IS OBVIOUS SOMETHING IS EXTREMELY WRONG. *TR

Suspension
Filed Oct 9, 201249,900 milesFL

I PURCHASED NEW TIRES AT INFINITI OF COCONUT CREEK SEPTEMBER 2012. THERE IS A VIBRATION AND NOISE AT LOW SPEED, BELOW 30 MPH. I TOOK IT BACK TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT IS NOT THE TIRES, IT IS THE SUSPENSION THAT IS LOOSE AND I WILL JUST HAVE TO LIVE WITH IT. PER THE DEALER, INFINITI KNOWS THERE IS A PROBLEM WITH THE SUSPENSION ON THE QX56 AND THE ARMADA AND THERE IS NO FIX. THEY WILL NOT REPLACE THE SUSPENSION. *TR

20 of 21 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
201332300Routine
201257300Routine
201178210Routine
201025300Routine
20097300Routine
200853400Routine
2007 — this page21200Routine
200679400Routine
200580400Routine
2004106210Routine

Compare every QX56 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 20, 2010. Source: NHTSA Office of Defects Investigation.