FAILURE OR BRAKE ROTORS ON BRAND NEW INFINITY QX56 @ 2000 MILES. FOUND OUT ON INTERNET THAT THIS IS A COMMON NATIONWIDE PROBLEM WITH ALL NEW NISSAN ARMADA'S AND INFINITY QX56'S. DEALER WANTS TO RESURFACE DEFECTIVE ROTORS. I DO NOT THINK THE VEH. IS SAFE TO DRIVE. *JB
2004 Infiniti QX56 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
THE FRONT BRAKES ON MY 2004 INFITI QX56 BEGAN SQUEAKING AND SHUDDERING IN MID JULY 2004 AT APPOXIMATELY 5000 MILES. THE BRAKE REPAIR PARTS WERE NOT AVAILABLE UNTIL SEPTEMBER 24, 2004. AT THIS WRITING 09/29/04, THE VEHICLE REMAINS AT THE DEALER AWAITING A REPLACEMENT FRONT PASSENGER SEAT ADJUSTMENT ASSEMBLY THAT TOOK TWO MONTHS TO ARRIVE. IT TURNS OUT THE WRONG PART WAS ORDERED REQUIRING A REORDER OF THE PART. MY VEHICLE HAS BEEN PROMISED TO ME BY 09/30/04!*AK
SEVERAL FAILURES: 1. FAILURE OF THE BACKUP WARNING SENSORS. 2. FAILURE OF THE SEAT MEMORY SYSTEM. 3. FAILURE OF THE STEERING WHEEL ENTRY/EXIT POSITION FUNCTION. 4. NAVIGATION DISK FAULTS 5. HEAD LINER SQEAZKS AND RATTLES. THE CAR HAS NOW BEEN IN AT THE DEALER FOR THREE WEEKS TO REPAIR THESE PROBLEMS. I HAVE PICKED THE CAR UP ONCE ONLY TO TURN AROUND AND RETURN IT WHEN THE HEADLINER PROBLEMS STARTED AGAIN AND THE BACKUP WARNING SENSORS MALFUNCTIONED AGAIN. *AK
PROBLEMS WITH PASSENGER SIDE AIR BAG.*MR SINCE THE VEHICLE WAS NEW THE PASSENGER AIR BAG DEACTIVATION INDICATOR LIGHT HAS ILLUMINATED ON THE DASH INTERMITTENTLY. THE REAR LIFT GATE SENSOR WOULD BEEP WHILE DRIVING. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BUT COULD NOT OFFER AN IMMEDIATE SOLUTION. THE DRIVER'S SIDE WASHER SPRAYER DID NOT FUNCTION. THE LIQUID BEING SPRAYED OUT OF THE SPRAYER WAS ALCOHOL WHICH DISCOLORED THE PAINT ON THE HOOD COWLING. THE DVD ENTERTAINMENT UNIT BROKE. WHILE DRIVING OVER BUMPS THE VEHICLE WOULD LOSE CABIN PRESSURE AND EMITTED A LOW FREQUENCY BOOMING SOUND. THE CONSUMER WAS ADVISED THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR THAT PROBLEM. THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO FIX THE PROBLEM. THE VEHICLES ENGINE MADE A PINGING NOISE WHILE THE CONSUMER WAS DRIVING . THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THEY WERE WAITING FOR AN ANSWER FROM THE TECH LINE. *NM
PASSENGER'S AIR BAG TURNS OFF INTERMITTENTLY WHEN CONSUMER'S SPOUSE SITS IN THE PASSENGER SEAT. THE SPOUSE IS 5'7' IN HEIGHT, AND WEIGHS 120 LBS. THE SENSORS ARE DEFECTIVE. HOWEVER, THE MANUFACTURER IS TELLING THE OWNER THERE IS NOTHING THEY CAN DO. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Infiniti QX56 → · Every QX56 year → · How the figures are calculated →