Owners filed 9 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
4
0
0
0
Wheels
2
0
0
0
Tires
1
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Power Train › Automatic Transmission
1
0
0
0
1 safety recall
Part 573 reports
Wheels03V098000
Filed Mar 19, 20033,600 vehiclesNissan North America, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 17 INCH ALLOY WHEELS, THE WHEELS MAY HAVE A CASTING DEFECT FROM WHICH CRACKS COULD PROPAGATE AS THE VEHICLE IS BEING DRIVEN.
Risk. IF A SUFFICIENT NUMBER OF CRACKS DEVELOP, THE WHEEL COULD FAIL AND SEPARATE FROM THE MOUNTING HUB, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THESE WHEELS. OWNER NOTIFICATION BEGAN APRIL 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INFINITI AT 1-800-662-6200.
What owners reported
Newest filings
Suspension
Filed Jul 14, 20081,525 milesTN
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY. *TR
Service Brakes, Hydraulic
Filed Aug 15, 200734,941 milesFL
MY 2000 INFINITY Q-45 WITH 37,000 MILES OF USAGE SUDDENLY AND WITHOUT WARNING COMPLETELY LOCKED UP WHILE UNDER POWER IN THE OUTSIDE LANE WHILE ON A BUSY SIX LANE STREET AND WOULD NOT MOVE. THE VEHICLE WE LATER LEARNED BY THE DEALER HAD SUFFERED A REAR WHEEL BRAKE AND AXLE COMPLETE BREAKDOWN AND FAILURE. THE DEALER SERVICE DEPARTMENT SAID THAT WE MUST HAVE DRIVEN THE CAR WITH THE EMERGENCY BRAKE ENGAGED TO CAUSE THE AXLE, BRAKE LININGS AND DRUMS TO OVER HEAT AND FATIGUE. THE CAR REQUIRED A SIGNIFICANT NUMBER OF NEW REPLACEMENT PARTS IN THE ACEL/BRAKE ASSEMBLY AREA THAT REQUIRED $2,158.64 IN PARTS AND THE TOTAL BILL WAS $3,113.70. WHILE NO ONE WAS INJURED IN THIS EVENT, IT WAS ONLY BECAUSE THE INCIDENT OCCURRED ON A SURFACE STREET A LOW SPEED AS OPPOSED TO AN INTERSTATE HIGHWAY. MY CONCERN IS THAT WE, THE DRIVERS OF THE VEHICLE THAT WAS PURCHASED NEW, ARE RETIRED AND MONITOR OUR VEHICLES CLOSELY. THERE IS A "INDICATOR LIGHT" THAT SHOULD COME ON AUTOMATICALLY WHILE DRIVING OR ATTEMPTING TO DRIVE WITH THE EMERGENCY BRAKE PARTIALLY OR FULLY ENGAGED. THIS NEVER HAPPENED. I TESTED THIS LIGHT SINCE THE REPAIRS AND IT IS FUNCTIONAL AT THIS TIME. I WOULD LIKE TO KNOW IF OTHERS WITH A INFINITY Q-45 MIGHT HAVE HAD A SIMILAR EXPERIENCE AS OUR VEHICLE WAS NOT KNOWINGLY DRIVEN WITH THE EMERGENCY BRAKE ENGAGED. *JB
Wheels
Filed Oct 24, 200547,000 milesNY
DT: CONTACT STATED THAT A RECALL 03V098000 CONCERNING WHEELS CAME OUT ON THIS VEHICLE BEFORE HE PURCHASED IT AND NOTHING WAS DONE TO CORRECT THE PROBLEM BY THE PREVIOUS OWNER OR THE DEALER WHO SOLD IT TO HIM. THE VEHICLE SHIMMIED, AND THE TIRES WERE WEARING OUT TOO SOON. THE DEALER INDICATED TO THE CONTACT THEY KNEW NOTHING ABOUT THE RECALL. THE MANUFACTURER TOLD HIM IT WAS TOO LATE TO HAVE WORK COMPLETED UNDER THE RECALL. *AK
Tires
Filed May 6, 200541,064 milesNY
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER HAS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF *NM
Power Train › Automatic Transmission
Filed Apr 1, 2005GA
TRANSMISSION WOULD SHIFT HARD WHILE SHIFTING FROM FIRST TO SECOND GEAR, AND VEHICLE WOULD VIBRATE UNCONTROLLABLY. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, VEHICLE WAS OPERATING AS DESIGNED. *AK
Suspension
Filed Jun 15, 200455 milesTN
VEHICLE VIBRATES AT SPEEDS STARTING AT 50 MPH THROUGH 80 MPH. VIBRATION CAN BE FELT THROUGHOUT CABIN. *LA
Suspension
Filed Jun 9, 200472 milesTN
CAR VIBRATES DURING 50 - 80 MPH. *AK
Wheels
Filed Aug 18, 2003MA
DEALERSHIP DOESN'T HAVE THE REPLACEMENT WHEELS FOR THE ALLOY WHEEL RECALL 03 V 098 000. CONSUMER HAS BEEN WAITING FOR 2 MONTHS.*AK
Suspension
Filed Aug 7, 2001TN
WHEN AUTO REACHES SPEED OF 60 MPH THRU 79 MPH THERE IS A VIBRATION THROUGHOUT CAR. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 19, 2003. Source: NHTSA Office of Defects Investigation.