Owners filed 2 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
2
0
0
0
3 safety recalls
Part 573 reports
Power Train › Driveline › Driveshaft24V470000
Filed Jun 21, 20247,222 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk. A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy. Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Power Train › Driveline › Driveshaft20V755000
Filed Dec 7, 20202,708 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Risk. A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy. Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Fuel System, Gasoline14V683000
Filed Nov 28, 2014133,592 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Risk. A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy. Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Mar 26, 2021TX
SCHEDULED AN APPOINTMENT WITH INFINITI SERVICE 8140 BURNET RD. AUSTIN TX, 78757 ON FEB. 17 BROUGHT MY CAR FOR REPAIR, THEY REFUSED TO TAKE THE CAR IN SAYING THEY DON'T HAVE PARTS AVAILABLE TO FIX THIS ISSUE.
Fuel/Propulsion System
Filed Mar 26, 2021TX
INFINITI SERVICE ON 8140 BURNET RD. AUSTIN, TX 78753 REFUSED TO ACCEPT MY CAR ON MARCH 26TH BECAUSE THEY SAID PARTS AND PROCEDURE WAS UNAVAILABLE FOR THEM TO ADDRESS: RECALL #: R20B8 DESCRIPTION: INFINITI HAS DETERMINED THE PROPELLER SHAFT DESIGN LACKS SUFFICIENT FATIGUE STRENGTH.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 21, 2024. Source: NHTSA Office of Defects Investigation.