Owners filed 3 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
0
Service Brakes
1
0
0
0
Fuel/Propulsion System
1
0
0
0
3 safety recalls
Part 573 reports
Power Train › Driveline › Driveshaft24V470000
Filed Jun 21, 20247,222 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk. A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy. Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Power Train › Driveline › Driveshaft20V755000
Filed Dec 7, 20202,708 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Risk. A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy. Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Hybrid Propulsion System16V527000
Filed Jul 12, 20161,140 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2013 Infiniti M35 Hybrid vehicles manufactured March 23, 2010, to September 9, 2013. A system overheat condition may cause the hybrid powertrain control module to shut off the engine.
Risk. If the engine shuts off while driving, there is an increased risk of a crash.
Remedy. Nissan will notify owners, and dealers will reprogram the hybrid control module, automatic transmission control unit, and inverter software, free of charge. The recall began on August 15, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
What owners reported
Newest filings
Service Brakes
Filed Nov 24, 2020220,000 milesTN
IT ALL STARTED WITH A SMALL VIBRATION THAT FELT LIKE A WHEEL NEEDING BALANCING. THIS SYSTEM HAPPEN INTERMITTENTLY AND FOR SHORT DURATIONS OVER THE COURSE OF A COUPLE OF WEEKS. THEN THE VIBRATION STARTED TO HAPPEN MORE OFTEN, FOR LONGER PERIODS OF TIME AND WITH MORE INTENSITY SUCH TO BECOME A SHUTTERING THAT WAS COMING FROM THE FRONT OF THE CAR. WHEN THE SHUTTERING SUDDENLY BECAME VERY SEVERE, THE SERVICE ENGINE LIGHT CAME ON. AT THIS TIME I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 45 TO 50 MPH. I MANAGED TO PULLED THE CAR TO THE SHOULDER OF THE ROAD WHERE I OBSERVED AND WATCHED SMOKE COMING FROM THE DRIVER SIDE FRONT DISC BRAKES. IT APPEARED, THE BRAKE HAD TRIED TO LOCK UP. A DIAGNOSTIC ENGINE REPORT IDENTIFIED THE FOLLOWING CODES: BRAKE CODE, GENERAL ELECTRICAL FAILURE C1A6E AND C1A70 ALSO ANTILOCK BRAKE SYSTEM, GENERAL ELECTRICAL FAILURE C118C.
Visibility/Wiper
Filed Mar 4, 2019160,000 milesTN
ON MARCH 4, 2019 WHILE DRIVING THROUGH JEFFERSON CITY DOING APPROXIMATELY 40 MPH I HEARD AND FELT A LOUD EXPLOSION. I PULLED OVER TO INSPECT THE CAR ONLY TO FIND MY SUNROOF HAD EXPLODED. A LARGE HOLE WAS IN THE SUNROOF WITH GLASS DEBRIS ON THE OOF. LUCKILY THE EXPLOSION WAS OUTWARD AND NOT INWARD INTO THE CAR. I TOOK PICTURES WHICH SHOWS THE DAMAGE AND THE GLASS THAT WAS LEFT ON THE ROOF. I SUSPECT THE REMAINING GLASS BLEW UP AND TOWARD THE BACK OF THE CAR.
Fuel/Propulsion System
Filed Sep 13, 201658,000 milesCA
MY CAR WAS ISSUED A RECALL NUMBER 16V-527 IN JULY. AFTER MY CAR WAS TOWED TO THE DEALER AFTER IT SUDDENLY STOPPED WHILE DRIVING ON THE FWY DUE TO THE HYBRID SYSTEM. THE DEALER SAID THAT THEY COULD NOT COMPLETE THE RECALL WORK DUE TO THE LACK OF PARTS, EVEN THOUGH THE RECALL APPEARS TO RELATE DIRECTLY TO THE PROBLEM I AM HAVING WITH THE CAR. THE CAR WAS IN MTION ON THE FWY WHEN THE ENGINE SUDDENLY STOPPED DUE TO A HYBRID MOTOR ISSUE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 21, 2024. Source: NHTSA Office of Defects Investigation.