Owners filed 70 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 5 times.
When it fails
125000125,000 milesMedian miles at failure
37 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.
Most common 2002 Infiniti I35 problems
19 of the 70 complaints (27%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
9
0
0
0
Air Bags · airbags
8
2
0
1
Exterior Lighting · headlights
7
0
0
0
Vehicle Speed Control · throttle and acceleration
5
1
0
0
Engine and Engine Cooling · engine
5
0
0
0
Unknown or Other
3
0
0
0
Suspension
3
1
0
1
Steering › Steering Wheel/Handle Bar
3
1
0
6
Vehicle Speed Control › Accelerator Pedal · throttle and acceleration
2
2
1
1
Equipment › Electrical › Radio/Tape Deck/Cd Etc.
2
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Filed May 15, 20151,090,569 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Filed Nov 17, 2003630,000 vehiclesNissan North America, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Risk. THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Suspension › Front › Control Arm › Lower Arm02V146000
Filed May 30, 200290,500 vehiclesNissan North America, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES, THE PIN AT THE END OF THE FRONT SUSPENSION TRANSVERSE LINK (LOWER CONTROL ARM) COULD BREAK WHERE IT IS MOUNTED TO THE FRAME.
Risk. THIS CAN CAUSE A KNOCKING SOUND AND ABNORMAL STEERING. THIS COULD RESULT IN DIFFICULTY CONTROLLING THE VEHICLE AND INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE TRANSVERSE LINKS ON THE LEFT AND RIGHT SIDES WITH NEW ONES. OWNER NOTIFICATION BEGAN JULY 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Filed Feb 12, 200239,000 vehiclesNissan North America, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AN ELECTRONIC THROTTLE CONTROL SYSTEM, THE STOPPER FOR THE ACCELERATOR PEDAL WILL PREVENT EXCESSIVE MOVEMENT OF THE ACCELERATOR POSITION SENSOR. IF THE DRIVER APPLIES OVERLY EXCESSIVE FORCE TO THE ACCELERATOR PEDAL WHILE AT THE SAME TIME PUSHING IT TO THE RIGHT, THE PEDAL CAN "OVER TRAVEL" DUE TO THE DESIGN OF THE PEDAL STOPPER.
Risk. THIS WILL CAUSE THE ENGINE MALFUNCTION INDICATOR LAMP TO COME ON AND THE ENGINE SPEED TO BE SEVERELY LIMITED. IF THIS OCCURS UNEXPECTEDLY, IT COULD LEAD TO A CRASH.
Remedy. DEALERS WILL INSTALL A NEW ACCELERATOR PEDAL STOPPER. OWNER NOTIFICATION BEGAN MARCH 11, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 800-662-6200.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Aug 22, 2024279,000 milesTX
The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.
Engine and Engine Cooling
Filed Jul 27, 2023TX
The contact owns a 2002 Infiniti I35. The contact received notification of NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle Speed Control
Filed May 13, 2021223,000 milesCA
THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.
Engine
Filed Feb 9, 201994,000 milesAZ
THE TCS OFF AND SLIP LIGHTS AFTER A NOTICEABLE MISS WHILE ACCELERATING, THE VEHICLE FAILS TO ACCELERATE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AND THEN THE VEHICLE STALLS, REGARDLESS OF TRAVELING SPEED, RESULTING IN TOTAL LOSS OF POWER STEERING AND POWER BRAKING. AFTER STALLING, THE VEHICLE SOMETIMES WILL RESTART ON FIRST ATTEMPT, OTHER TIMES IT TAKES A FEW TRIES OR TURNING THE KEY TO ON POSITION FOR 5 SECONDS AND THEN TURNING IT BACK TO OFF, REPEATING 2-3 TIMES THEN STARTS.THE PROBLEM IS PERSISTENT, THE VEHICLE CONTINUES TO FAIL AT RANDOM ALMOST EVERY TIME IT'S DRIVEN AS SHORT AS 1 MILE DISTANCE, BUT HAS ALSO BEEN DRIVEN 20 MILES WITHOUT FAILING. WHILE DRIVING A DAILY ROUTE, THE PROBLEM OFTEN OCCURS AT A COMMON LOCATION, WHETHER RELATED TO DISTANCE, TERRAIN, OR COINCIDENCE IS UNKNOWN.
Air Bags
Filed Nov 3, 2017NC
TAKATA RECALL MY AIR INFLATS BY THEMSELVES
Engine
Filed Aug 18, 201785,000 milesMO
I HAD RECENTLY HAD SOME WORK DONE ON MY CAR TO REPLACE THE RIGHT BEARING WHEEL AND THE POWER STEERING LINE, AS THERE WAS A LEAK AND LOUD ROARING NOISE WHEN DRIVING ON THE HIGHWAY AS CONFIRMED BY THE MECHANIC. ABOUT A WEEK LATER, I WAS DRIVING ON THE HIGHWAY (AT ABOUT 65 MPH) WHEN ALL OF A SUDDEN I FELT A JERKING IN THE CAR, SUDDENLY THE ENGINE LIGHT TURNED ON, AND THE THE TEMPERATURE GAUGE SHOT ALL THE WAY UP. I PULLED TO SIDE OF THE ROAD AS SOON AS I COULD BECAUSE I SAW WHITE SMOKE COMING FROM UNDER THE HOOD. I HAD BOUGHT THIS CAR ABOUT 2 YEARS AGO FROM MY UNCLE AND I HAD TAKEN THE CAR TO THE DEALER FOR THE TAKATA RECALL. THEY NEVER MENTIONED ANYTHING ELSE. THEN ABOUT A MONTH BEFORE THIS ALL HAPPEN MY UNCLE SENT ME A LETTER (AS HE HAD MOVED AWAY, REGARDING ANOTHER RECALL ON THE I35. I WAS PLANNING ON TAKING THE CAR TO THE INFINITI DEALER FOR THE RECALL AFTER REPLACING THE POWER STEERING LINE AND FRONT RIGHT WHEEL BEARING. HOWEVER I DID NOT EVEN GET A CHANCE TO DO SO. I WOULD REALLY LIKE TO KNOW IF MY SITUATION HAS ANYTHING TO DO WITH A RECALL.
Air Bags
Filed Aug 19, 2016NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 27, 2016111,000 milesWI
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND LET IT COOL OFF BEFORE TAKING IT TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE RADIATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Engine
Filed May 9, 2016MN
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK AND CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air Bags
Filed May 5, 2016155,000 milesAZ
TAKATA RECALL. AIR BAG WARNING LIGHT IS ON. MECHANIC HAS DISABLED AIRBAG SYSTEM.
Engine
Filed Jan 7, 2016165,000 milesWA
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO START THE VEHICLE WHEN ABNORMAL PRESSURE WAS PLACED ONTO THE STEERING WHEEL AND THE STARTER KEY. THE VEHICLE WAS INOPERABLE. THE CONTACT HAD A CERTIFIED MECHANIC DIAGNOSE THE VEHICLE. THE MECHANIC DIAGNOSED THAT THE CAM SHAFT SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ELECTRICAL SYSTEM STALLED AS WELL. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE'S FAILURES WERE SIMILAR TO THE CONSEQUENCE MENTIONED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Engine
Filed Dec 8, 2015141,000 milesGA
PISTON RINGS ARE FAILING IN THIS VEHICLE. MANY OTHER VEHICLES THAT USE THIS SAME ENGINE MAY HAVE THE SAME PISTON RINGS, SUCH AS THE INFINITI G35, OR NISSAN MAXIMA WHICH USE THE 3.5L VQ35DE ENGINE OF SIMILAR YEARS. THE PISTON RINGS WERE ORIGINALLY DESIGNED FOR THE VQ30 BLOCK, AND WERE FITTED TO VQ35DE PISTONS. THESE RINGS ARE NOT CAPABLE OF CONSISTENTLY HANDLING THE HIGHER COMPRESSION RATIO OF THE VQ35DE ENGINE FOUND IN THIS CAR. SYMPTOMS INCLUDE RANDOM MISFIRING OF CYLINDERS, WHETHER THE CAR IS IN MOTION OR STATIONARY, INCREASED OIL CONSUMPTION (UP TO 2 QTS/1000MI), LOSS OF ENGINE POWER THAT CAN RESULT IN A CRASH, DAMAGE TO INTERNAL ENGINE COMPONENTS,
Engine
Filed Oct 5, 2015140,000 milesCA
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Air Bags
Filed May 1, 2015125,000 milesCA
I RECEIVED RECALL NOTICE TO HAVE AN AUTHORIZED DEALER REPAIR THE AIR BAG SYSTEM. AS I HAVE NO INFINITI DEALER IN MY VICINITY, I AM REQUESTING REIMBURSEMENT FOR TIME AND FUEL TO TAKE MY CAR TO THE NEAREST INFINITI DEALER, PERHAPS BAKERSFIELD, CA. MY LOCAL NISSAN SAID THEY CANNOT PERFORM THIS REPAIR! PLEASE ADVISE. *TR
Air BagsCrash1 injured
Filed Apr 5, 2015160,000 milesMD
I OWN A 2002 INFINITI I35. WHILE I WAS DRIVING AT APPROXIMATELY 35 MILES PER HOUR, MAKING A LEFT TURN, I WAS HIT ON THE REAR DRIVER'S SIDE (T-BONED). NON OF MY AIR BAGS DEPLOYED AND I WAS SEVERELY INJURED. I SUSTAINED INJURIES TO MY NECK, BOTH SHOULDERS AND MY BACK. THE DRIVER OF THE OTHER VEHICLE ILLEGALLY RAN A STOP SIGN. MY VEHICLE WAS TAKEN TO MY RESIDENCE AND WAS NOT REPAIRED. AS A DIRECT AND PROXIMATE RESULT OF THE ACCIDENT I HAVE BEEN PERMANENTLY DISABLED AND CONSTANTLY DEALING WITH THE PAIN. I'M SURE I WOULD BE IN MUCH BETTER SHAPE IF THE AIRBAG WOULD HAVE DEPLOYED. I CALLED THE POLICE AND REPORTED THE ACCIDENT WHEN IT HAPPENED. I HAVE NOT INFORMED MY MANUFACTURER OF THE ISSUES THAT I HAVE EXPERIENCED AS OF YET. MY VEHICLE CURRENTLY HAS ABOUT 166,000 MILES. ANOTHER ISSUE MY 2002 INFINITI I35 WAS HAVING, NOT RELATED TO THE ACCIDENT REFERENCED ABOVE, WAS STALLING WITHOUT WARNING ON SEVERAL DIFFERENT OCCASIONS. THIS HAPPENS SOMETIMES WHEN I AM DRIVING. WHEN THIS HAPPENS, THE LIGHTS ON MY DASH PANEL BLINK ON AND OFF RAPIDLY FOR A FEW SECONDS AND THEN TURNS OFF COMPLETELY. MY STEERING WHEEL LOCKS UP AT THAT TIME AS WELL. *TR
Unknown or Other
Filed Nov 19, 2014FL
I CALLED MY LOCAL DEALERSHIP AND THEY REFUSE TO SERVICE THE RECALL OVER THE WEEKEND, MAKING IT ALMOST IMPOSSIBLE FOR SOMEONE WHO WORKS FULL TIME ON AN HOURLY BASIS TO GET THIS CHANGE DONE WITHOUT ISSUE. *TR
Air Bags
Filed Sep 9, 2014AR
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 09/30/14 *BF UPDATED 10/08/14
Electrical System › Ignition
Filed Sep 2, 2014TX
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGINE SPEED SIGNAL, CATALYST SYSTEM, AND IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Air Bags
Filed Jul 22, 2014GA
AIR BAG LIGHT STAYS ON. *TR
Visibility
Filed Feb 27, 2014185,000 milesCA
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCURR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASABLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT.
Exterior Lighting
Filed Jan 14, 2014186,000 milesCA
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Engine
Filed Jan 3, 2014TN
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN SHAKING VIGOROUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE CAM SHAFT INTAKE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE RECALL WAS REMEDIED BY THE PREVIOUS OWNER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
Exterior Lighting
Filed Dec 28, 2013185,000 milesCA
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY BECOME UNSAFE FROM BEING SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. REPLACEMENT LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE EXISTING LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Exterior Lighting
Filed Dec 18, 2013185,000 milesCA
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Exterior Lighting
Filed Dec 16, 2013185,000 milesCA
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Exterior Lighting
Filed Dec 13, 2013185,000 milesCA
85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS ARE ECONOMICALLY UNREASONABLE TO REPLACE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER OR BE REQUIRED TO REPLACE THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE. ONCE THE LIGHTS HAVE BECOME FOGGED POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE. *TR
Engine
Filed Sep 2, 2013156,000 milesSC
I WAS TRAVELING APPROX. 70 MPH ON THE INTERSTATE AND THE VEHICLE "JERKED", LOST POWER AND RE-ACCELERATED WITHOUT LOSING POWER. THE TCS OFF/SLIP AND SERVICE ENGINE SOON LIGHTS ALL CAME ON SIMULTANEOUSLY. I STOPPED BY THE STORE AND HAD DIFFICULTY STARTING THE CAR. I IMMEDIATELY DROVE TO ADVANCE AUTO PARTS TO HAVE IT "DIAGNOSED" BECAUSE IT WAS RIGHT ACROSS THE STREET. IT WAS DIAGNOSED AS A "CAM SHAFT POSITION SENSOR". OUR MECHANIC RECOMMENDED WE CONTACT INFINITI BECAUSE THERE WAS A RECALL FOR THIS SAME ISSUE (03V455000). I CONTACTED TAYLOR INFINITI IN AUGUSTA, GA AND WAS TOLD BY THE SERVICE MANAGER, CHANDRA, THAT THE RECALL CAMPAIGN HAD ENDED. SHE ALSO KNEW NOTHING ABOUT THE AIRBAG RECALL CAMPAIGN (13V136000), AND THERE WAS NOTHING MORE SHE COULD DO TO HELP ME. WITHIN A COUPLE OF DAYS, THE CAR BEGAN SHUTTING OFF WHILE IN OPERATION (WHILE SLOWING DOWN, STOPPED AT RED LIGHTS, IN THE MIDDLE OF INTERSECTIONS, ETC.). I HAVE NOT DRIVEN THE VEHICLE IN 3 WEEKS, AS IT IS OBVIOUSLY NOT SAFE TO DRIVE. I HAVE CHECKED SEVERAL ONLINE INFINITI OWNER FORUMS, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHO ARE HAVING THIS SAME PROBLEM. I WASN'T AWARE THAT SAFETY RECALLS HAD AN "END" DATE. I CALLED TAYLOR INFINITI BACK AND WAS TOLD MY VIN WASN'T INCLUDED IN ANY OF THE CAMPAIGNS. I FEEL STRONGLY THAT THE RECALL FOR THIS ISSUE SHOULD BE RE-OPENED AND INCLUDE A WIDER RANGE OF VIN NUMBERS, IF NOT TO INCLUDE ALL '02 I35S. I AM TERRIBLY FRUSTRATED BECAUSE I DON'T FEEL AS IF I SHOULD HAVE TO PAY HUNDRED
Exterior Lighting
Filed Apr 24, 2013CA
85% OF ALL ACIDENTS OCCUR IN LOW LIGHT CONDITIONS. TIMES WHEN YOUR HEADLIGHTS SHOULD BE IN THE BEST CONDITION. THESE PLASTIC HEADLIGHTS ARE NOT REPAIRABLE AND THE REPLACEMENT COSTS ARE PREHIBITIVE TO REPLACE THEM ON A REGULAR BASIS WHEN THEY FOG OVER OR GET SAND BLASTED. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY REPLACEABLE OR THEY SHOULD HAVE TO REPLACE ALL OF THE HEADLIGHTS THAT ARE CLOUDY OR SAND BLASTED. I HAVE A CAR APPROACHING 12 YEARS OLDAND THE HEAD LIGHT BUCKETS ARE $1,000.00 EACH. THAT IS CRIMINAL. GLASS HEADLIGHTS ARE $20.00. HAVE ALL MANUFACTURERS PROVIDE REPLACEMENT HEADLIGHTS AT AN ECONOMICAL PRICE OR MAKE THEM RECALL EVERY STINKING ONE OF THEM. POLISHING THE HEADLIGHTS ONLY LASTS FOR ABOUT 30 DAYS THEN THEY FOG OVER AGAIN. AGE DOES SOMETHING TO THE PLASTIC. THESE LIGHTS ARE EXTREMELY UNSAFE. *TR
Service Brakes
Filed Feb 7, 201355,000 milesNY
FROZEN REAR BRAKES, EVIDENT AFTER HEARING SOME NOISE IN REAR. FIRST INCIDENT WAS 5 YEARS AGO. CORPORATE INFINITI WOULD NOT HELP PAY FOR REPAIR, CALLING MY HOME STATE (NY) A "SALT" STATE. NOW THE SAME FAILURE OCCURRED COSTING ANOTHER $750. BOTH THE INFINITI DEALER THEN AND MY LOCAL REPAIR SHOP NOW ADMIT THAT INFINITIS HAVE THAT PROBLEM!! BRAKE CALIPERS DON'T RELEASE CAUSING PADS, ROTORS ETC. TO SCRAPE BRAKES TO DEATH. I NOW HAVE 89,000 MI. NOT THAT MUCH USE FOR 5 YRS. *TR
Unknown or Other
Filed Jul 6, 201296,000 milesDE
I WAS DRIVING ON THE HIGHWAY AND HEARD KNOCKING SOUNDS COMING FROM THE FRONT RIGHT-SIDE LOWER AREA WHENEVER I RIDE OVER A SMALL BUMP OR UNEVEN AREAS ON THE ROAD IT SOUND LIKE A SUSPENSION PROBLEM. I TOOK MY CAR TO THE DEALER AND SOME PART OF THE SUSPENSION WAS FIXED. NOW THE KNOCKING SOUND IS BACK ALONG WITH A SQUEAKING NOISE. I SPEND APPROXIMATELY $3,500 AND SEEM TO HAVE THE SAME DANGEROUS DEFECT. THANK YOU,
Power Train
Filed May 2, 201299,455 milesMS
I HAVE HAD TWO TRANSMISSIONS IN THIS 2002 INFINITI I35 AND NOW MAY HAVE TO HAVE THE THIRD. SUMMER OF 2011 I EXPERIENCED INTERMITTENT ISSUES WITH THE ENGINE RACING AND THE TRANSMISSION APPARENTLY DISENGAGING, WITH NO POWER TO THE WHEELS. FIRST TIME I TOOK IT TO THE DEALER THEY COULDN'T DETECT ANY PROBLEMS AS THERE WAS NO SERVICE ENGINE SOON WARNING ON THE DASH BOARD SO THEIR COMPUTER COULDN'T DETECT A PROBLEM. HAPPENED AGAIN AND THE TECHNICIAN TOLD ME NOT TO TURN THE IGNITION OFF WHEN I GOT TO THE SHOP BUT TO LET THE ENGINE KEEP RUNNING. HE DROVE THE CAR BACK TO THE SHOP AND HOOKED IT UP TO THE COMPUTER. THE PROBLEM WAS DIAGNOSED AS THE TORQUE CONVERTER CLUTCH FUNCTION CODE ALONG WITH P0720 AND P1574, CHECK ENGINE LIGHT CONCER ' IP006, (FAILING), AND I WAS TOLD I HAD TO HAVE BOTH A TORQUE CONVERTER AND A TRANSMISSION. THE PRICE FOR A NEW ONE WAS TOO HIGH AND I OPTED FOR A USED TORQUE CONVERTER/TRANSMISSION AND NOW, 5/2/2012, LESS THAN A YEAR LATER I AM HAVING THE SAME PROBLEM AS BEFORE. SEVERAL TIMES THIS LOSS OF POWER TO THE WHEELS HAS HAPPENED WHEN PULLING INTO TRAFFIC AND IS EXTREMELY DANGEROUS. ANOTHER ISSUE IS THE SUSPENSION AND STEERING. I HAVE HAD TO REPLACE THE STRUTS BECAUSE THE FRONT END WOULD VIBRATE VEER LEFT AND RIGHT AND LOSE SOME CONTROL OVER THE STEERING WHEN DRIVING OVER ROUGH PAVEMENT. EVEN AFTER STRUT REPLACEMENT THE ISSUE STILL PERSISTS. AUGUST OF 2011 AROUND THE SAME TIME TRANSMISSION WAS REPLACED I HAD TO REPLACE THE RADIATOR WHICH BURST AT A SEAM. IT WAS
Engine and Engine Cooling
Filed May 1, 2012170,000 milesCA
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING AT APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT CONTINUED TO STALL CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE CRANK POSITION SENSOR WOULD HAVE TO BE REPLACED AND INFORMED THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Engine and Engine Cooling
Filed Jun 14, 2011200,000 milesGA
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THE VEHICLE WAS AT A STOP WHEN IT STALLED WITHOUT WARNING. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 200,000.
Structure › Frame and Members
Filed May 16, 201185,000 milesMA
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING THE SUBFRAME DETACHED FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE SUBFRAME CORRODING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN. UPDATED 04/25/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SWERVED SHARPLY TO THE RIGHT AND THEN LOCKED UP.
Air Bags › Side/Window
Filed Mar 2, 2011102,000 milesTX
DRIVER SIDE AIR BAG DEPLOYED WHILE SITTING AT A TRAFFIC LIGHT. *TR
Vehicle Speed Control
Filed Dec 22, 2010160,000 milesWA
TRAVELED APPROX 25 MILES. WAS FIRST IN LINE TO APPROACH A RED STOP LIGHT. AS THE ACCELERATOR WAS LET UP AND BRAKES APPLIED, THE CAR DID NOT STOP. AS THE CAR CROSSED INTO THE INTERSECTION OF ON-COMING TRAFFIC, I TOOK THE AUTOMATIC TRANSMISSION FROM "DRIVE" INTO "NEUTRAL". THE CAR STOPPED AND RPMS INCREASED INDICATING A STUCK ACCELERATOR. I TAPPED THE ACCELERATOR PEDAL TWICE AND THE CAR WENT TO IDLE. I HAD THE CAR TOWED TO THE INFINITI DEALERSHIP WHO STILL HAS IT AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. ALTHOUGH NOBODY WAS HURT, IF ANYONE WOULD OF BEEN IN THE CROSSWALK, I WOULD OF KILLED THEM AND IT WAS A MATTER OF A FEW FEET FROM CROSS TRAFFIC SO A VERY CLOSE CALL INDEED. *TR
Vehicle Speed Control
Filed Dec 4, 2010129,990 milesNJ
EXPERIENCED SUDDEN LOSS OF ACCELERATOR CONTROL AND LOST NEARLY ALL POWER WHILE MERGING ONTO THE HIGHWAY. LOST ALL POWER IN SECOND LANE. THERE WERE NO WARNINGS. ABSOLUTELY NO RESPONSE WHEN PRESSING DOWN ON THE ACCELERATOR. CAR WAS ONLY IDLING. NEARLY WAS REAR ENDED WHILE TRYING TO GET ONTO EMERGENCY LANE. CAR WAS TOWED TO MECHANIC. A FAULTY THROTTLE BODY SENSOR WAS IDENTIFIED AS A ROOT CAUSE OF THE SUDDEN POWER LOSS, WHICH YIELDS THE ACCELERATOR UNOPERATIONAL. *TR
Engine and Engine Cooling
Filed Oct 5, 201026,000 milesVA
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES, SHE WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 26,000.
SeatsCrash
Filed Aug 11, 2010OH
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED WHILE DRIVING 5 MPH, SHE COULD NOT MOVE HER SEAT FORWARD ENOUGH TO REACH HER BRAKE PEDAL WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE IN FRONT OF HER. THE CRASH WAS A MINOR INCIDENT. THERE WERE NO DAMAGES TO THE CONSUMERS VEHICLE, BUT THERE DAMAGES TO THE OTHER VEHICLE AND THERE WERE NO INJURIES.. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE HAD NO WARRANTIES ON IT. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHERE THE MECHANIC STATED THAT THE MOTOR TO THE SEAT FAILED AND IT NEEDED TO BE REPAIRED. THE MOTOR WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84000. UPDATED 10/26/10. *LJ UPDATED 10/26/10
Air Bags › FrontalCrash1 injured
Filed Nov 11, 200974,500 milesVA
I DRIVE A 2002 INFINITI I35 I WAS INVOLVED IN A CLASSIC T-BONE COLLISION THE FRONT END OF MY VEHICLE TOTALLY DESTROYED AND BOTH VEHICLES WERE TOTALED. THE PASSENGER AIRBAG DEPLOYED IN MY VEHICLE BUT THE DRIVER AIRBAG DID NOT DEPLOY. I WAS WEARING MY SAFETY BELT. WHEN I REPORTED THE INCIDENT TO NISSAN/INFINITI THEIR RESPONSE WAS TO SEND THE 2009 AIRBAG SAFETY MANUAL AND STATED THAT THEIR WERE NO DIFFERENCES BETWEEN THE 2002/2009 MODEL VEHICLES. THE INVESTIGATOR CLAIMED THAT THE SENSORS DETECTED THE SAFETY BELT WAS IN PROPER USE THEREFORE MY AIRBAG DID NOT NEED TO BE DEPLOYED AND SINCE MY PASSENGER SEAT BELT WAS NOT ENGAGED THAT IT DEPLOYED AS A CAUTIONARY MEASURE. MY RESPONSE WAS TO INSIST ON THE 2002 I35 AIRBAG SAFETY DOCUMENT. IT WAS FORWARDED 4 DAYS LATER WITH STRIKING DIFFERENCES, NAMELY THAT THERE ARE NO SENSORS IN THE INTERIOR CABIN OF THE 2002 MODEL AS STATED BY THE NISSAN/INFINITI INVESTIGATOR. I ASKED IF THERE WERE NO SENSORS OTHER THAN THE ONES IN THE BUMPER ON MY 2002 MODEL HOW THEN DID THE COMMUNICATION OCCUR IN MY SEAT BELT THAT CAUSED MY AIRBAG TO NOT DEPLOY AND THE PASSENGER AIRBAG TO DEPLOY. WHEN HER REPORT WAS CHALLENGED SHE SAID HER ASSESSMENT WAS ACCURATE AND SHE WAS STANDING BY IT. SHE HAS NOT PHYSICALLY EXAMINED MY VEHICLE TO DETERMINE CAUSATION OF THE FAILED AIRBAG DEPLOYMENT. I BELIEVE THAT THE AIRBAG IS DEFECTIVE I WAS TRAVELING 35 MPH, THERE WAS NO SKID PRIOR TO IMPACT BOTH VEHICLES TRAVELED AN ADDITIONAL 20 FT. FROM IMPACT POINT. SIGNIFICANT INJURY OC
Air Bags › FrontalCrash
Filed Oct 16, 2009119,000 milesOH
I WAS IN A CAR ACCIDENT ON 10/8/09 AND WAS HIT IN THE FRONT OF MY CAR AT APPROX. 55MI PER HOUR. MY PASSENGER AIR BAG DEPLOYED, BUT MY DRIVER SIDE DID NOT. I DID NOT HAVE A PASSENGER IN THE CAR. I CALLED INFINITI CONSUMER AFFAIRS, AND THEY TOLD ME, IF THE AIRBAG FEELS THE DRIVER IS RIGID ENOUGH AND THAT THE SEAT BELT WILL HOLD THEM BACK, IT WILL NOT DEPLOY. WHY WOULD AN AIRBAG AND A SEATBELT WORK PROPERLY WHEN NO ONE WAS IN THE SEAT, YET THE DRIVER ONE DID NOT? *TR
Engine and Engine Cooling
Filed Jun 16, 2008VA
2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 3, 200783,000 milesGA
TL*THE CONTACT OWNS A 2002 INFINITI I35. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS PRESENT. HE TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THEY STATED THAT A SCREW WAS LOOSE IN THE INTAKE MANIFOLD. THE REPAIR SHOP STATED THAT A NEW ENGINE WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 83,000.
Vehicle Speed ControlCrash
Filed Sep 1, 200765,895 milesMI
OUR 2002 INFINITI I-35 HAS ACCELERATED ON ITS OWN 3 TIMES. THE FIRST TIME WE WERE TURNING AROUND IN OUR FRIEND'S DRIVEWAY AND IT TOOK OFF IN REVERSE. THE SECOND TIME WE WERE FIRST IN LINE AT A STOP LIGHT. THE THIRD TIME, I WAS MOVING THE CAR IN OUR DRIVEWAY AND IT WENT THROUGH OUR NEIGHBOR'S FENCE CAUSING $8,000 DAMAGE TO OUR CAR. THE DEALER IN GRAND RAPIDS SAID THEY NEVER HEARD OF SUCH A THING. THE DEALER WHO SOLD THE CAR AND INFINITI HAVE NOT ANSWERED OUR E-MAILS. INFINITI CORP HEADQUARTERS PRETTY MUCH TOLD US TOO BAD ON THE PHONE. *TR
Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Nov 16, 200678,000 milesFL
CD PLAYER SHOW ERROR F3 NO PLAY ANY DISC.*JB
Vehicle Speed Control › Accelerator PedalCrash
Filed Aug 17, 200544,000 milesCO
FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH AIRBAGS DEPLOYED.CURRENTLY THE CAR IS AT THE BODY SHOP FOR REPAIR AND I HAVE NOTIFIED THE INFINITI DEALER THAT I WOULD LIKE IT INSPECTED BEFORE I DRIVE THE CAR.*AK
Power Train › Axle Assembly
Filed Feb 15, 2005NJ
THE VEHICLE WAS TRAVELING ABOUT 35 MPH WHEN ALL OF A SUDDEN DRIVER HEARD A LOUD NOISE COMING FROM THE PASSENGER SIDE. OWNER GOT OUT THE VEHICLE, AND NOTICED THAT THE AXLE BEARING SHEERED OFF. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK
Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Dec 13, 2004CA
THE FACTORY STANDARD RADIO HAD A DISPLAY SYSTEM WHICH INFINITI LABELED AS RDS. IF ENABLED BY A BROADCAST STATION, THE DISPLAY WOULD DISPLAY A MESSAGE WHICH THE BROADCASTER WOULD PROGRAM. *SC THE CONSUMER STATED THAT DUE TO THE DYNAMIC NATURE OF THE DISPLAY IT IS CLEARLY VISIBLE AND DISTRACTS THE DRIVER OF THE VEHICLE. *TC
Vehicle Speed Control
Filed Aug 20, 200459,000 milesMD
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HIGH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED TH
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 20, 200414,000 milesAZ
WHILE DRIVING AT APPROXIMATELY 5-10MPH AND WHEN TURNING LEFT VEHICLE STALLED. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE PROBLEM COULD NOT BE DUPLICATED OR RESOLVED. *AK *NM
Complaints 1-50 of 70, newest first, reproduced as filed.
11 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 9, 2020. Source: NHTSA Office of Defects Investigation.