Page 9 of 11 · complaints 401–450 of 533

2003 Infiniti G35 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Seats
Filed Mar 16, 200922,566 milesWA

TL*THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. THE CONTACT STATED THAT THE DRIVER SEAT MECHANISM IS FAULTY AND PREVENTS HER FROM ADJUSTING THE SEAT. THE VEHICLE HAS NOT BEEN DRIVEN IN 6-7 MONTHS DUE TO THE FAULTY SEAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS, BUT THE WARRANTY WAS EXPIRED. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 22566 UPDATED 4/14/09 *CN UPDATED 04/17/09.*JB

Electrical System
Filed Mar 7, 2009106,000 milesKS

INTERMITTENT HEATER, DEFROSTER, AC, AUDIO FAILURE. THIS IS A SAFETY ISSUE WITH REGARD TO THE INABILITY TO DEFROST / DE-ICE THE WIND SHIELD. THERE ARE NUMEROUS COMPLAINTS FROM OTHER OWNERS ON THIS SITE AND OTHERS. NO RESPONSE OR SUPPORT FROM INFINITY. *TR

Electrical System
Filed Mar 4, 2009CA

PROBLEM STARTED WITH RADIO NOT DISPLAYING ANY LIGHTS OR SCRIPT ACROSS DISPLAY. AFTER ABOUT A WEEK THE RADIO WOULD NOT COME ON UNTIL THE ENGINE HAD BEEN RUNNING FOR A FEW MINUTES AND STILL WOULD NOT DISPLAY ANY LIGHTS THE WHOLE TIME. A FEW DAYS LATER THE TEMPERATURE CONTROLS STOPPED BEING ACCESSIBLE. THE BUTTONS FOR THE RADIO AND THE TEMP CONTROLS DON'T WORK. THE TEMPERATURE NOW DOES WHATEVER IT WANTS BASED ON THE AUTO CONTROLS. IT WILL RANDOMLY CHANGE WHETHER THE AIR BLOWS FROM THE FLOOR LEVEL OR ON TOP, AND CHANGE FORCE OF AIR THAT BLOWS OUT. THERE IS NO WAY OF SETTING DEFROST. THE ONLY WAY ANYTHING CAN BE CHANGED WITH THE RADIO IS THROUGH THE CONTROLS ON THE STEERING WHEEL. AROUND SEPTEMBER OF THE PREVIOUS YEAR THE CD PLAYER STOPPED WORKING AS WELL. IT WOULD RUN CONSTANTLY AS IF TRYING TO READ THE DISC EVEN WHEN THE KEYS WERE OUT OF THE IGNITION AND WON'T EVER PLAY. IT ALSO WON'T EJECT THE CDS. *TR

Power Train › Automatic Transmission
Filed Feb 25, 200945,000 milesFL

TL*THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED AT 45,000 MILES. IN ADDITION, THE BRAKES FAILED ON THE VEHICLE AND WERE REPLACED SEVERAL TIMES. WHEN THE VEHICLE WAS STARTED, IT WOULD JOLT AND JERK ON ITS OWN. THE DEALER STATED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TO BE REPLACED. HE ASSUMED THAT THE REPAIRS COULD BE MADE UNDER THE EXTENDED POWERTRAIN WARRANTY; HOWEVER, THE MANUFACTURER STATED THAT THE WARRANTY DID NOT INCLUDE THE FLY WHEEL OR THE CLUTCH COMPONENT OF THE TRANSMISSION. THE FAILURE MILEAGE WAS LESS THAN 45,000 AND CURRENT MILEAGE WAS 69,800.

Structure
Filed Feb 19, 200946,000 milesCA

TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE WELDING JOINT WAS COMING APART AND DAMAGING THE BASE. THE DEALER STATED THAT THE ENTIRE BASE WAS UNSAFE AND NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED AT THE OWNER'S EXPENSE. THERE IS A SERVICE BULLETIN FOR THE VEHICLE, BUT THE NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000. THE CONSUMER STATED IN JANUARY 20009, THE DRIVER'S SEAT BEGAN TO ROCK BACK FORTH WHENEVER HE ACCELERATED FROM A COMPLETE STOP. AT FIRST, THE ROCKING WAS ISOLATED TO WHEN ACCELERATION OCCURRED FROM A COMPLETE STOP. HOWEVER, AFTER TWO WEEKS THE ROCKING WOULD OCCUR WHEN TRAVELING AT HIGHWAY SPEEDS OF ABOUT 70 MPH. EVENTUALLY, THE CONDITION OF THE DRIVER'S SEAT BECAME SO SEVERE THAT THE SEAT COULD BE ROCKED BACK AND FORTH WITHOUT ANY PERSON SEATED IN IT. THE DRIVER'S SEAT ASSEMBLY WAS REPLACED AT THE CONSUMERS EXPENSE. UPDATED 02/09/11 THE CONSUMER STATED WHILE DRIVING IN INCLEMENT WEATHER, THE WINDOW DEFROSTER SUDDENLY SHUT OFF ON ITS OWN. AT THE SAME TIME, THE AIR CONDITIONER RESET ITSELF TO 60 DEGREES AND TURNED ITSELF ON AT MAXIMUM FORCE. THE LIGHTS ON THE CLIMATE CONTROL PANEL AND RADIO PANEL WENT DARK. ATTEMPTS WERE MADE TO SHUT OFF THE AIR CONDITIONER AND RESTART THE WINDOW DEFROSTED, BUT THE CLIMATE CONTROL BUTTON WERE NON-RESPONSIVE. IT WAS DISCOVERED THAT THE ONLY WAY TO CONTROL THE RADIO WAS THROUGH THE CONTROL BUTTONS LOCATED ON THE STEERING WHEEL. UNLIKE THE RADIO THERE WAS

Engine and Engine Cooling
Filed Feb 16, 200968,300 milesCA

I WAS GETTING OF THE FREEWAY WHEN ALL OF A SUDDEN MY 2003 INFINITI G35 TURNED OFF. WHEN I TRIED TO RESTART THE CAR THE CAR STRUGGLED TO START EVENTUALLY DID. LATER THAT NIGHT THE CAR WAS DRIVING FINE. THE NEXT DAY I WAS DRIVING THE CAR I WAS TURNING ON A INTERSECTION AND THE CAR SHUT DOWN ON ME AGAIN ALMOST CAUSING AN ACCIDENT.MY SLIP LIGHT. VCH LIGHT AND CHECK ENGINE LIGHTS TURNED ON. I TOOK IT TO MY MECHANIC HE CHECKED IT WITH THE COMPUTER GOT THE CODES P0011 AND P0340 CAM POSITION SENSOR AND CRANK POSITION SENSOR. I TOLD ME THAT THE CAR MIGHT HAVE A DEFECT BECAUSE THAT YEAR AND MODEL WAS KNOWN TO HAVE THIS ISSUE. I CHECKED THE INTERNET AND I FOUND THE RECALL NHTSA # 03V455000. I CALLED INFINITI GAVE THEM MY VIN NUMBER AND THEY SAID MY CAR WAS NOT AFFECTED BY THAT RECALL. MY CALL CLEARLY HAS ALL THE SYMPTOMS STATED IN THE RECALL. THIS IS NOT FAR INFINITI DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS. *TR

Engine and Engine Cooling › Engine
Filed Feb 13, 2009102,247 milesCA

THIS IS REGARDING MY INFINITI G35 SEDAN. WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE ENGINE SUDDENLY STOPPED AND ALL THE DASHBOARD LIGHTS CAME ON. I PULLED THE CAR OVER TO THE SHOULDER AND STARTED THE CAR AGAIN. AT THIS POINT, THE SERVICE ENGINE SOON LIGHT CAME ON. I WAS ABLE TO DRIVE TO AN INFINITI DEALER 5 MILES AWAY, WITH THE ENGINE STOPPING DURING OPERATION SEVERAL TIMES. FORTUNATELY THERE WAS NO CRASH AND NOBODY WAS INJURED OR OTHER DAMAGE. AT THE DEALER, THEY DIAGNOSED THE PROBLEM AS A FAULT CRANK POSITION SENSOR, WHICH WAS A KNOWN ISSUE ON MY CAR. HOWEVER, MY VIN WAS NOT PART OF THE PREVIOUS RECALL CAMPAIGN (01V35700) FOR THIS ISSUE. THE DEALER SERVICED MY VEHICLE BY REPLACING THE CRANK POSITION SENSOR ASSEMBLY AT A COST OF $334.65. I HAVE CONTACTED INFINITI AND THEY WERE UNWILLING TO REIMBURSE MY SERVICE UNDER THE EARLIER RECALL CAMPAIGN. I AM WRITING TO NOTIFY NHTSA OF THIS INCIDENT SO IT IS IN YOUR DATABASE. I AM ALSO REQUESTING THAT YOU REVIEW THE INCIDENTS OF FAILED CRANK POSITION SENSORS IN INFINITI CARS AND CONSIDER REINITIATING A RECALL CAMPAIGN. *TR

Engine and Engine Cooling › Engine
Filed Jan 21, 200986,215 milesCA

MY 2003 INFINITI G35 SEDAN HAS AN OIL CONSUMPTION ISSUE. EVERYTIME I DO AN OIL CHANGE, ABOUT 1000 TO 1200 MILES I CHECK MY OIL DIP STICK. IT IS HALF WAY BELOW THE FULL MARK. I HAVE REPEATED DONE THIS PROCEDURE OVER 10 TIMES ALREADY AND HAVE READ THAT THIS IS A COMMON ISSUE WITH INFINITI AND NISSAN. *TR

Electrical System
Filed Jan 15, 2009100,000 milesCA

1) CALLED THE DEALERSHIP AND WAS TOLD THERE IS A TECHNICAL BULLETIN ON HOW TO FIX THE PROBLEM BUT IT WASN'T A RECALL AND WILL COST APPROX. $800 DUE TO A MALFUNCTIONING OF A CIRCUIT BOARD. 2) THE CLIMATE CONTROL AND RADIO ARE INOPERABLE ABOUT EVERY OTHER TIME WE START THE CAR. I READ CURRENT RECALLS FOR THIS EXACT PROBLEM FOR THE SEDAN AND NOT THE COUPE. I JUST DON'T UNDERSTAND THAT. I KNOW THERE ARE OTHER'S WITH THE SAME ISSUE. HOPE THIS BECOME A RECALL SOON. *TR

Electrical System
Filed Dec 30, 200865,000 milesCO

1) CALLED THE DEALERSHIP AND WAS TOLD THERE IS A TECHNICAL BULLETIN ON HOW TO FIX THE PROBLEM BUT IT WASN'T A RECALL AND WILL COST APPROX. $800 DUE TO A MALFUNCTIONING OF A CIRCUIT BOARD. 2) THE CLIMATE CONTROL AND RADIO ARE INOPERABLE ABOUT EVERY OTHER TIME WE START THE CAR. THIS COULD BE LIFE THREATENING DUE TO NO DEFROST WHILE DRIVING WILL CAUSE NO VISIBILITY. 3) I FEEL THIS SHOULD BE A RECALL SINCE THERE ARE MANY COMPLAINTS WITH THE YEAR MODEL 2003 INFINITI G35 POSTED ONLINE WITH THE SAME ISSUE. INFINITI KNOWS ABOUT THE FLAW AND EVEN CORRECTED IT ON THEIR 2004 AND LATER G35 MODELS SO WHAT ABOUT THE 2003 OWNERS. *TR

Electrical System
Filed Dec 3, 2008TX

IN FEBRUARY 2007 THE CD PLAYER ATE MY CD AND I NOTICED THE HEATER BECAME DEACTIVATED ALMOST SIMULTANEOUSLY. THIS IS THE 2ND TIME I WOULD NEED TO REPLACE THE AUDIO SYSTEM. ORIGINALLY, WHEN THE CAR WAS UNDER WARRANTY, THE DEALER REPLACED SAID SYSTEM. THESE ARE ALL FACTORY PARTS. WHEN I REPORTED THE PROBLEM TO THE DEALERSHIP THEY SIMPLY TOLD ME I WOULD HAVE TO REPLACE THE AUDIO SYSTEM AND CIRCUIT BOARD UNIT AT A COST OF APPROXIMATELY $1500. THE PROBLEM HAS BEEN INTERMITTENT. I WROTE A LETTER TO INFINITI REQUESTING FINANCIAL ASSISTANCE, MORE THAN 6 MONTHS AGO, AND TO DATE NEVER RECEIVED A RESPONSE. THE DEALERSHIP KNEW ABOUT THIS PROBLEM, HOWEVER, IT WAS A INDEPENDENT REPAIR SHOP THAT CITED THE "TECHNICAL SERVICE BULLETIN", AND RECOMMENDED I CONTACT THE DEALER. AS OF DECEMBER 3, 2008, THE DEALER STILL EXPECT ME TO PAY FOR THE REPAIRS IN TOTAL, AND ASSUMES NO RESPONSIBILITY. *TR

Engine and Engine Cooling
Filed Dec 1, 200864,800 milesMD

TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE ENGINE MISFIRED. THE VEHICLE WOULD BE SLOW TO START AND WOULD OCCASIONALLY STALL, PARTICULARLY ON THE HIGHWAY. SOMETIMES, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD COMPLETELY SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. MOST TIMES AFTER THE FAILURE OCCURRED, THE CONTACT WOULD BE ABLE TO IMMEDIATELY RESTART THE VEHICLE. A SERVICE MECHANIC PERFORMED A DIAGNOSTIC AND STATED THAT THE CRANKSHAFT POSITION SENSOR WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000 AND FAILURE MILEAGE WAS APPROXIMATELY 64,800. UPDATED 03/18/09. *LJ UPDATED 03/19/09. *JB

Seat Belts
Filed Nov 21, 200821,681 milesCA

INFINITI G35 COUPE DRIVER SEAT BELT DEFECTIVE. I TOOK IT TO THE DEALER IN FRESNO CA IN OCT. 08. THEY TOLD ME IT IS FINE AND A FEW DAYS LATER IT BROKE AT THE ANCHOR BOLT. I HAD TO TOE IT BACK TO THE DEALER AT MY EXPENSE AND THEY REPLACED THE BOLT. IN OCT. WHEN I TOOK THE CAR TO THAT DEALER TO CHECK THE SEAT BELTS THEY TOLD ME THAT THE PASSENGER SEAT BELT IN FRONT IS DEFECTIVE AND NEEDS REPLACED. WHEN WE TOOK IT BACK TO REPLACE IT THEY TOLD ME IT IS WORKING FINE NOW AND DOES NOT NEED REPLACEMENT. I AM WORRIED THAT THE PASSENGER SEAT MIGHT BREAK JUST LIKE THE DRIVER SEAT BELT DID A FEW DAYS AFTER THEY GAVE ME A CLEAN CHIT THAT IT WAS FINE. *TR

Engine and Engine Cooling
Filed Nov 5, 200844,475 milesNJ

1) CAR HAS BEEN METICULOUSLY CARED FOR. AT 44,450 MILES, THE ENGINE DIES UNEXPECTEDLY WHILE GOING AT 25MPH. ENGINE CRANKS ROUGHLY FOR A LONG TIME AT START, BUT STARTS EVENTUALLY. I GET THE "CHECK ENGINE LIGHT", "VDC OFF" AND "SLIP" LIGHT ON. 2) THE ERROR WAS ASSOCIATED TO "CAMSHAFT POSITION SENSOR". SINCE THE START OF THIS CONDITION, ENGINE DIES ATLEAST ONCE EVERY DRIVE - MOSTLY AT LOW RPM, BUT TWICE AT 25 AND 40 MPH RESULTING IN NEAR COLLISIONS! I CALLED INFINITI AND THEY MENTIONED THAT MY PARTICULAR VIN HAS NO RECALLS ASSOCIATED WITH IT FOR THIS CONDITION - BUT I CLEARLY SEE A 630,000 CAR RECALL FOR THIS CONDITION UNDER ENGINE & ENGINE COOLING WITH NHTSA ID# 03V455000. 3) THE DEALERSHIP IS WILLING TO REPAIR FOR $105/HR FOR SOMETHING THAT IS CLEARLY A VEHICLE DEFECT. THEY WILL CHANGE THE CAMSHAFT POSITION SENSOR. *TR

Electrical System
Filed Oct 8, 2008107,000 milesTX

I PRESENTLY OWN A 2003 INFINIT G35. THE ENTIRE CLIMATE CONTROL FUNCTIONS AND DASH LIGHTS DO NOT FUNCTION BECAUSE OF A PROBLEM WITH THE RADIO. A RECALL WAS INITIATED FOR THE "AUDIO FINISHER CIRCUIT BOARD" BY INFINITI BUT THE PROBLEM STILL EXISTS. THESE ITEMS WILL SUDDENLY STOP WORKING WHILE DRIVING THE VEHICLE. THIS HAPPENED TO ME WHILE DRIVING. THESE ITEMS DO NOT FUNCTION AT PRESENT. AN INFINITI DEALER INFOMRED OF THE RECALL AND ALSO INFOMRED ME THAT MY VEHICLE HAD ALREADY HAD THE CIRCUIT BOARD REPLACED AND THAT THE ONLY OTHER PROBLEM THAT WOULD CAUSE THIS WOULD BE THE RADIO. I WAS ALSO INFOMRED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL INFINITI AND INFINITI WILL NOT TAKE RESPONSIBILTY FOR THIS PROBLEM OR THE REPAIRS. REPAIRS COST FROM $600 TO $1250. THAT PRICE QUOTE WAS STATED TO BY INFINITI. JUST A NOTE, ALL EQUIPMENT I AM REFERRRING TO IS FACTORY INSTALLED. NO AFTERMARKET EQUIPMENT HAS BEEN INSTALLED. *TR

Electrical System
Filed Sep 15, 200880,200 milesGA

ELECTRICAL PROBLEM: THE DASH LIGHTS, RADIO, AIR CONDITIONER, DEFROST, AND HEAT GO OUT 1-2 TIMES A DAY. WHEN THIS HAPPENS, I HAVE NO INTERIOR LIGHTS TO READ ODOMETER, ETC. AND CANNOT DEFROST WINDOWS. I CONTACTED DEALER WHO SAID IT WAS THE RADIO CAUSING PROBLEM AT A COST OF $1200+. CONTACTED OUT-OF-STATE DEALER WHO SAID IT WAS IGNITION SWITCH. DEALER SAID THEY CAN'T DIAGNOSE PROBLEM CORRECTLY UNLESS IT IS FAILING AT THE TIME. INTERNET FORUM SHOWS MANY PEOPLE WITH THIS PROBLEM. *TR

Electrical System
Filed Sep 3, 2008132,000 milesVA

TL*THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WORKS INTERMITTENTLY, CAUSING LOSS OF DEFROST AND AIR CONDITIONING. DUE TO THE HIGH HUMIDITY IN HIS STATE, THE CONTACT WAS UNABLE TO DEFROST THE REAR GLASS DUE TO THE MALFUNCTION IN THE ELECTRICAL SYSTEM. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. HE NOTICED SEVERAL COMPLAINTS ON THE INTERNET REGARDING THE SAME FAILURE. THE FAILURE MILEAGE WAS 132,000 AND CURRENT MILEAGE WAS 133,600.

Engine and Engine Cooling
Filed Aug 11, 200866,000 milesGA

TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING BETWEEN 15-20 MPH, THE ENGINE SHUT OFF. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY STATED THAT THE CAMSHAFT SENSOR FAILED. THE COST FOR REPAIRING THE VEHICLE, INCLUDING THE DIAGNOSTIC, WAS $842.26. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 66,000.

Power Train › Automatic Transmission
Filed Aug 6, 200891,700 milesGA

1.VIBRATION UPON ACCELERATION, CAR CAN NOT RUN 40 MILES/HOUR WITHOUT SEVERE CONTINUOUS VIBRATION. 2. CAR CAN NOT RUN PROPERLY UPON ACCELERATION NOR BE DRIVEN SAFELY 3. IMMEDIATELY BROUGHT CAR TO DEALER, CAR PURCHASED NEW AND ALL SCHEDULED SERVICE PERFORMED AT SAID DEALER. CURRENT MILEAGE <100K . *TR

Power Train › Automatic Transmission
Filed Aug 6, 200891,700 milesGA

1.VIBRATION UPON ACCELERATION, CAR CAN NOT RUN 40 MILES/HOUR WITHOUT SEVERE CONTINUOUS VIBRATION. 2. CAR CAN NOT RUN PROPERLY UPON ACCELERATION NOR BE DRIVEN SAFELY 3. IMMEDIATELY BROUGHT CAR TO DEALER, CAR PURCHASED NEW AND ALL SCHEDULED SERVICE PERFORMED AT SAID DEALER. CURRENT MILEAGE <100K . *TR

Engine and Engine Cooling › Engine
Filed Jul 7, 200890,329 milesCA

TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING AT AN UNKNOWN SPEED,THE CONTACT NOTICED THAT THE ENGINE AND VDC WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, ACCOMPANIED BY A RATTLING NOISE. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING), EVEN THOUGH SHE WAS EXPERIENCING THE SAME FAILURE. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH EXCEEDED $400. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 90,329.

Electrical System
Filed Jul 3, 200880,550 milesIN

APPARENTLY STANDARD PROBLEM WITH 2003 INFINITI G35... BOSE AMPLIFIER DRAWS CONSIDERABLE CURRENT WHEN CAR IS TURNED OFF. IF CAR ISN'T STARTED FOR 2 DAYS, BATTERY IS DEAD. I JUST BECAME AWARE OF THIS PROBLEM TODAY. DEALER -- WHO CLEARLY KNEW THE PROBLEM EXISTED LAST YEAR -- SOLD ME NEW BATTERY, AND NEVER MENTIONED THIS STANDARD PROBLEM. THAT BATTERY, PURCHASED 7/23/07 WAS DEAD THURSDAY 6/26/08 AND AGAIN WEDNESDAY, 7/2/08. *TR

Engine and Engine Cooling
Filed Jun 30, 200898,000 milesCA

THE CAM SHAFT POSITION SENSOR WENT OUT ON MY INFINITY G35 CAUSING A COMPLETE LOSS OF POWER AND ALMOST CAUSED A WRECK. THERE IS A RECALL ON THAT YEAR, BUT WHEN I CONTACTED INFINITY, THEY SAID THAT MY MODEL WAS NOT AFFECTED BY THE RECALL. APPARENTLY THAT MODEL HAS THE DEFECT. THE REFUSED TO REPAIR IT. *TR

Engine and Engine Cooling
Filed Jun 23, 200882,000 milesAZ

TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 65 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THERE WAS A LOSS OF RPM. THE VEHICLE STALLED APPROXIMATELY TWO TIMES, BUT DID NOT LOSE POWER. THE CONTACT PULLED OFF THE ROAD AND TURNED OFF THE VEHICLE. AFTER TWO ATTEMPTS, THE VEHICLE FINALLY RESTARTED. THE DEALER ADVISED THE CONTACT TO BRING THEM THE VEHICLE. THE DEALER FURTHER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 82,000.

Engine and Engine Cooling
Filed Jun 17, 2008123,000 milesCA

2003 INFINITI G35- TEMPORARY LOSS OF ENGINE POWER WHILE DRIVING (UP TO 3 SECONDS) FOLLOWED BY "SLIP" AND VRC WARNING LIGHTS COMING ON. POWER THEN USUALLY RESUMES WITH THESE LIGHTS STAYING ON. NEAR ACCIDENT IN ONE EVENT WHILE PASSING TRUCK. MY MECHANIC INDICATES BOTH CAM SENSORS NEED TO BE REPLACED. INDICATES THIS A COMMON PROBLEM WITH CERTAIN NISSAN SENTRAS THAT HAD A RECALL. I CONTACTED INFINITI CONSUMER AFFAIRS- THEY INDICATED NO RECALL ON MY MODEL. *TR

Engine and Engine Cooling › Engine
Filed May 29, 200870,180 milesAL

RAN HOT, HAD TOWED, NEEDS LONG BLOCK, MANUF HAD REPLACED SHORT BLOCK 20,000 MILES AGO. MANUF SAID THEY WOULD COVER AND TOLD DEALERSHIP TO ORDER LONG BLOCK. MANUF CALLS BACK A WEEK LATER AND SAID THEY WOULD NOT COVER. *TR

Equipment › Appliance › Air Conditioner
Filed May 9, 200865,000 milesAZ

RECENTLY THE AUDIO/AIR CONDITIONING CONTROL UNIT IS INOPERATIVE. THE DISPLAY ON THE AUDIO SOURCE GOES BLANK. SINCE I CAN'T CONTROL MY HEAT/COOL SETTING I FEEL HELPLESS WHEN I WANT TO ADJUST FOR COMFORT. I HAVE BEEN READING A FEW COMPLAINTS ABOUT THE ISSUE AND IT SEEMS LIKE THE HAVE A VOLUNTEER SERVICE RECALL FOR THE CIRCUIT BOARD, BUT IT ONLY COVERS THROUGH APRIL 2002. MY VEHICLE WAS MANUFACTURED ON DECEMBER 2002. CAN YOU TELL ME IF THEIR HAS BEEN AN ADJUSTMENT TO THE SERVICE RECALL THAT WOULD PUT ME IN A BETTER POSITION? *TR

Exterior Lighting › Brake Lights
Filed Apr 26, 200871,000 milesWA

THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR

Engine and Engine Cooling
Filed Apr 18, 200872,224 milesTX

TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 45 MPH, THE CRANK POSITION SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT DOWN AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE CIRCUIT BOARD, BUT NOT THE CAMSHAFT SENSOR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,224.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 30, 200813,568 milesCA

INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME MAKE AND MANUFACTURER. CONSUMERS LED TO BELIEVE DEFECTIVE ROTOR SITUATION WAS RESOLVED ONLY TO DISCOVER (AFTER WARRANTY EXPIRED) THAT ROTORS FAILED AGAIN. RESULT IS EXCESSIVE REPAIRS DUE TO FAULTY PARTS AND EXTREME LOSS OF RESALE VALUE. INFINITY REFUSES TO COVER REPLACEMENT. MY 2003 G35 HAS 29,877 MILES AND NEEDS IT'S SECOND SET OF ROTORS! *TR

Engine and Engine Cooling
Filed Mar 13, 200898,000 miles00

I WAS DRIVING OUT OF TOWN 200KM AWAY WHEN ALL OF A SUDDEN MY OIL LIGHT AND ENGINE LIGHT COMES ON SO I STOP AT A GAS STATION AND BUY ONE QUART OF OIL(FULL SYNTHETIC) THEN I CHECK MY DIPSTIK AND I NEEDED MORE I USED ALMOST 3 QUARTS OF OIL AND ON MY WAY BACK HOME THE SAME THING HAPPENED SO I TOOK IT TO A GARAGE TO SEE IF THERE IS ANY LEAKS NOTHING WAS FOUND AND HAD TO PAY TO HAVE ENGINE LIGHT SHUT OFF I ALSO WENT ON INFINITI FORUMS AND ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM THAT I AM I CONTACTED INFINITI AND THEY TOLD ME THAT THERE IS NOTHING THEY CAN DO OTHER THEN DOING A OIL CONSUMPTION TEST I SAID I WOULD DO IT AND IF IT DID BURN IF THEY WOULD REPLACE THE ENGINE THEY SAID NO ALSO I KNOW A NISSAN/INFINITI GARAGE MANAGER HE TOLD ME OFF RECORD THAT THEY KNOW THERE'S A PROBLEM WITH THE 6 SPEED (M6) MODELS WITCH IS WHAT I HAVE BUT THEY DON'T KNOW WHAT AND WON'T DO ANYTHING ABOUT IT AND I CALLED INFINITI HEAD OFFICE IN CANADA AND TRIED TO TALK TO THEM THEY WHERE VERY RUDE AND WOULD NOT TALK TO ME UNTIL I SEND THEN A COPY OF MY OWNERSHIP AND DRIVERS LICENSE AND PRETTY MUCH HUNG UP THE PHONE ON ME. *TR

Equipment › Appliance › Air Conditioner
Filed Mar 12, 200864,000 milesCA

TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN RANGES ARE JNKCV51E*3M000014-026621. THE CONTACT IS IN THE PROCESS OF REPAIRING THE AUDIO FINISHER CIRCUIT BOARD AT THE COST OF $1,400. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 64,000.

Equipment › Appliance › Air Conditioner
Filed Nov 12, 200772,000 milesCA

CD GOT STUCK IN CD PLAYER. RADIO STARTED CUTTING IN AND OUT. THEN THE DASH PANEL THAT CONTROLLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. I CAN STILL USE THE CONTROLS ON THE STEERING WHEEL BUT THE OTHER CONTROLS ON THE DASH (EXCEPT NAVIGATION) STOP WORKING. *TR

Electrical System
Filed Oct 28, 200741,987 milesNC

CAR WILL NOT RESTART AFTER ONLY SITTING LESS THAN 48 HOURS. BATTERY HAS BEEN CHECKED AND NOT PROBLEM WITH ALTERNATOR. MANY REPORTS ON INTERNET ABOUT SIMILAR COMPLAINTS FROM INFINITI G 35 2003 OWNERS. *TR

Vehicle Speed Control
Filed Oct 25, 2007NY

2003 INFINITI G35 WITH ACCELERATION ISSUES. CUSTOMER STATES THAT THE CAR LUNGED FORWARD WHILE SHE WAS STOPPED AT A RED LIGHT. SHE SAYS THIS HAS HAPPENED FOUR TIMES. SHE SAYS SHE HAS HAD TO TURN THE WHEEL TO AVOID HITTING OTHER VEHICLES. *KB

Engine and Engine Cooling
Filed Oct 25, 2007CA

2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSUMER HAD A USED ENGINE PUT IN THE VEHICLE ON JULY 24, 2006 BUT, ONE YEAR LATER THE ENGINE FAILED. THE CONSUMER STATED SHE HAS HAD NUMEROUS PROBLEMS WITH THE BRAKES, THE DRIVER'S SEAT MADE A CONSTANT NOISE, THE 6 CD CHANGER MALFUNCTIONED AND CEASED TO OPERATE AND THE WINDOW MOTOR WAS REPLACED. *JB

Engine and Engine Cooling
Filed Oct 3, 200745,829 milesPA

TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE DEALER STATED THAT THE CAM SENSOR FAILED AND REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 76,533 AND FAILURE MILEAGE WAS 45,829. UPDATED 12/12/2007 *BF UPDATED 12/12/07

Air BagsCrash2 injured
Filed Sep 18, 2007GA

OUR 2003 G-35 INFINITY WAS STRUCK ON THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE AT OR JUST BEHIND THE BUMPER. THE AIR BAG DID NOT DEPLOY. THE CAR THAT STRUCK OUR VEHICLE RAN THROUGH A RED LIGHT, DID NOT SLOW ON A ROAD THAT HAD A SPEED LIMIT OF 35 MPH (AT LEAST). THE CAR WAS TOTALED. *JB

Exterior Lighting › Headlights
Filed Aug 22, 200715,000 milesPR

FROM THE SECOND YEAR AFTER PURCHASE OF AUTO, THE HEADLIGHT OUTER PLASTIC COVER HAS BECOME WHITISH AND OPAQUE, LIMITING THE LIGHT OUTPUT OF HEADLIGHT AND REDUCING ROAD ILLUMINATION, THUS PROVIDING LIMITED ROAD ILLUMINATION AL NIGHT. *TR

Engine and Engine Cooling
Filed May 10, 200745,000 milesTX

TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN # 03V455000 (ENGINE AND ENGINE COOLING). WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S ENGINE SHUTS OFF INTERMITTENTLY AND WITHOUT WARNING. THE SERVICE ENGINE LIGHT ILLUMINATES AND THE VEHICLE ALSO HAS DIFFICULTY STARTING. THE DEALER STATED THAT THE CRANKSHAFT POSITION SENSOR NEEDS TO BE REPLACED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 51,000 AND FAILURE MILEAGE WAS 45,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 2, 20071 milesIN

MY 2003 INFINITI G35 HAS AN UNSAFE BRAKE SYSTEM. SINCE IT WAS NEW AND BEFORE 24,000 MILES, I HAVE HAD THE BRAKE PADS AND ROTORS REPLACED 3 TIMES. THEY WEAR OUT SO FAST THAT IT IS DIFFICULT TO KNOW WHEN THEY ARE UNSAFE. THEY ALWAYS HAVE SQUEAKED LOUDLY, EVEN WHEN NEW SO THAT IS NOT AN INDICATOR. INFINITI STOPPED PUTTING THIS BRAKE SYSTEM IN THE G35 6 MONTHS AFTER MANUFACTURING STARTED AND THEY GAVE A 3 YEAR WARRANTY ON THE BRAKES OF THESE CARS, SO THEY KNEW THEY HAD A PROBLEM. THEY WILL DO NOTHING TO FIX THIS. *TR

Electrical System
Filed Apr 12, 2007DC

CUSTOMER STATES THAT THE DASH PANEL THAT CONTROLS THE STEREO , CD, HEATER, AC ECT DOES NOT FUNCTION PROPERLY**CC *JB

Exterior Lighting › Brake Lights
Filed Apr 10, 2007GA

I WAS TOLD THAT I NEEDED A NEW AIR BAG AND A NEW MODULE FOR THE BRAKE LAMP LOCATED IN THE BACK WINDOW. THERE WAS NO REASON PROVIDED AS TO WHY THESE ITEMS BROKE. I THINK THESE WERE SAFETY DEFECTS.*AK

Electrical System
Filed Apr 10, 2007GA

DASH PANEL THAT CONTROLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. *AK

Power Train › Automatic Transmission
Filed Feb 10, 2007FL

COPY OF WHAT I SENT TO INFINITI VIA INFINITI.COM: MY 2003 INFINITI G35 HAS BEEN INTO THE ORLANDO INFINITI DEALERSHIP TWICE FOR A TRANSMISSION ISSUE. IN THE LAST TRIP IT WAS AT THE DEALER FOR EIGHTEEN (18) DAYS AND THE ISSUE IS STILL UNRESOLVED. AFTER SPEAKING WITH THE SERVICE MANAGER, JOHN, I WAS TOLD THAT HE CALLED INFINITI TECHNICAL SUPPORT WHO STATED THAT THE PROBLEM IS CONSIDERED NORMAL OPERATION. I WOULD LIKE TO KNOW UNDER WHAT CIRCUMSTANCES A TRANSMISSION JERK AT AROUND 40 MPH IS NORMAL, AS I HAVE NEVER DRIVEN A VEHICLE THAT HAS DONE THIS, INCLUDING THE 2007 G35 COURTESY CAR THAT INFINITI LOANED TO ME. IF THIS IS CONSIDERED NORMAL OPERATION, WOULD NOT ALL INFINITI VEHICLES EXHIBIT THIS? ON THE NHTSA.GOV WEBSITE THERE ARE EIGHT (8) PENDING COMPLAINTS OF OWNERS EXPERIENCING TRANSMISSION PROBLEMS, AND TWO (2) TECHNICAL SERVICE BULLETINS LISTED. ALSO, AFTER SPEAKING WITH THE SERVICE MANAGER, JOHN, IT HAS COME TO MY ATTENTION THAT THERE ARE OTHER G35 MODELS AT THIS DEALERSHIP EXPERIENCING THE SAME ISSUES; AND THEIRS ARE ALSO STILL UNRESOLVED. I AM ASKING THAT I BE TREATED THE WAY A CUSTOMER SHOULD BE, AS THIS SITUATION HAS BEEN HANDLED VERY UNPROFESSIONAL. I HAVE DOCUMENTATION OF ALL WORK ORLANDO INFINITI PERFORMED AND I WOULD LIKE THIS TO RECEIVE IMMEDIATE ATTENTION AS I DO NOT FEEL SAFE IN A VEHICLE WITH TRANSMISSION PROBLEMS. THANK YOU. *JB

Tires
Filed Jan 9, 200718,777 milesCA

TL* - THE CONTACT PURCHASED A 2004 INFINITY G35 AUGUST 21, 2006. THE CONTACT STATED THAT AT THAT TIME, METRO INFINITY , THE DEALERSHIP, TOLD THE CONTACT THAT THEY PUT NEW TIRES ON THE CAR IN MAY 23, 2006. THE CONTACT HAS FOUND IN JANUARY 2007 THAT THE TIRES ON THE FRONT OF THE CAR WERE 2003 TIRES, AND THE TIRES ON THE REAR OF THE CAR WERE 2005. THE CONTACT ALSO STATED THAT THE SIZE OF THE TIRES ON THE FRONT OF THE CAR WERE P225/50R 17-9V. THE CONTACT STATED THAT THE FRONT TIRES WEREWORN IN THE CENTER AND CRACKED ON THE SIDES WHILE THE REAR TIRES WERE LIKE NEW. THE CONTACT WOULD LIKE FOR METRO INFINITY TO REPLACE THE FRONT TIRES. *AK

Seats › Front Assembly › Head Restraint
Filed Dec 19, 200659,000 milesFL

TL* - THE CONTACT STATES THAT HIS 2003 INFINITY G35 HAS A SEAT MALFUNCTION. WHEN HE ACCELERATES OR DECELERATES THE SEAT CONTINUES TO LIFT OFF THE FLOOR BOARDS AND PUSHES HIM TO THE BACK SEAT AREA. THE CONTACT HAS MADE SEVERAL CALLS TO THE DEALERSHIP AND THEY STATE THAT HIS VEHICLE CAN'T BE COVERED UNDER HIS WARRANTY BECAUSE OF THE MILEAGE ON THE VEHICLE, BUT VEHICLE IS STILL UNDER WARRANTY. THE CONTACT GAVE DEALERSHIP NUMBER 941-924-1211, AND THE NUMBER FOR INFINITY CORPORATION WHICH IS 1-800-662-6200. THE CONTACT STATES THAT IT DOESN'T MATTER WHAT SPEED HE'S GOING THE SEAT RISES FROM THE FLOOR. THE CONTACT ALSO SAID THAT IF HE LEANS BACK ON THE SEAT WHILE JUST SITTING IN VEHICLE IT WILL ALSO RISE.

Structure › Frame and Members
Filed Dec 13, 200642,000 milesNC

DT*: THE CONTACT STATED WHILE HAVING THE TIRES REPLACED, THE TIRE DEALER NOTICED THE CHASSIS WAS FRACTURED ON THE PASSENGER SIDE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT BODY SHOP WHO CONFIRMED THE FRACTURE. THE DEALER WAS ALERTED.

Service Brakes, Hydraulic
Filed Nov 22, 200610,000 milesCA

DT*: THE CONTACT STATED THE VEHICLE'S BRAKES MALFUNCTIONED WHILE DRIVING VARIOUS SPEEDS WITHOUT PRIOR WARNING. WHEN THE BRAKES WERE GENTLY APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. THE SERVICE DEALER REPLACED THE BRAKE PADS SEVERAL TIMES BUT THE PROBLEM RECURRED, AND THE SERVICE DEALER WAS UNABLE TO RESOLVE THE ISSUE.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Nov 10, 2006WA

I WOULD LIKE TO GO ON RECORD AS REFERRING THE FOLLOWING TO NHTSA REGARDING A RECALL FOR MY INFINITI. I RECEIVED IN THE MAIL FROM INFINITI A RECALL REGARDING A FUEL FILLER HOSE CRACK. THE FUEL FILLER AND VAPOR HOSES ARE TO BE REPLACED AT THE DEALER. I LIVE WHERE THERE IS NO INFINITI DEALER BUT THERE IS A NISSAN DEALER. I CONTACTED THE NISSAN DEALER AND THEY SAID THEY WERE AWARE OF THE RECALL AND HAD THE PARTS AND CAN PERFORM THE NECESSARY REPAIRS, BUT CAN'T DO IT WITHOUT INFINITI APPROVAL AND AUTHORIZATION. I THEN CALLED INFINITI AND THEY SAY EVEN THOUGH THERE IS A POTENTIAL FIRE POSSIBILITY WITH MY CAR THEY WILL NOT AUTHORIZE A NISSAN DEALER TO DO THE REPAIRS. WE LIVE 200 MILES, 3 HOURS FROM THE NEAREST INFINITI DEALER AND WILL NOT MAKE THAT TRIP, FUEL AND OVERNIGHT EXPENSES (AS PER THEIR RECALL NOTICE THEY WILL REQUIRE THE CAR FOR MORE THAN 3 HOURS) FOR THE SOLE PURPOSE OF THESE REPAIRS. IT'S HARD TO BELIEVE THAT NISSAN AMERICA WOULD PUT A CUSTOMER OF THEIRS LIFE AT RISK FOR THE COST OF THESE REPAIRS. AS YOU KNOW, THERE'S NO INFINITI LISTED IN THE VEHICLE LISTS ON YOUR SITE, THEY'RE LISTED AS NISSAN AMERICA, YET THEY WON'T LET THEIR OWN NISSAN DEALERSHIP PERFORM SAFETY REPAIRS ON THEIR OWN INFINITI AUTOMOBILES. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Infiniti G35 → · Every G35 year → · How the figures are calculated →