THIS CAR HAS 55,000 MILES AND IS WELL MAINTAINED. COMMUTING TO WORK THE STEERING PARTIALLY SEIZED AT AN INTERSECTION NEGOTIATING A RIGHT TURN. THE STEERING GROWLS AT LOW ENGINE SPEED AND IS VERY DIFFICULT TO STEER. THE REPAIR SHOP CALLED THE INFINITI DEALER FOR A POWER STEERING PUMP. NO NEW OR RECONDITIONED PUMPS ARE AVAILABLE AND 30 PUMPS ARE ON BACK ORDER. MAJOR AFTERMARKET PART SUPPLIERS ARE ALSO OUT OF STOCK. THIS LOOKS LIKE A MAJOR FAILURE. THERE IS NO RECALL ON THIS ISSUE.
2013 Infiniti EX37
Routine
Owners filed 2 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Steering | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsSteering
Filed Feb 15, 2019WI
Unknown or Other
Filed May 8, 201543,400 milesMA
SUNROOF EXPLODED
2 of 2 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.