No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Equipment Adaptive/Mobility04V469000
Filed Sep 21, 20041,220 vehiclesIc Corporation
Defect. CERTAIN MY 2001-2005 AMTRAN/IC CORPORATION CE, FE, AND RE SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
Remedy. SURE-LOK WILL NOTIFY IC'S CUSTOMERS AND REPAIR THE BUSES ON IC'S BEHALF AT NO COST TO THE CUSTOMER. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK AT 1-908-231-1804.
Equipment Adaptive/Mobility04E058000
Filed Aug 6, 2004300,000 vehiclesSure-Lok, Inc.
Defect. CERTAIN SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13 FOR USE ON CERTAIN SCHOOL AND TRANSIT BUSES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE SEAT OCCUPANT AND/OR OTHER PASSENGERS.
Remedy. SURE-LOK WILL NOTIFY ITS CUSTOMERS AND REPLACE THE DEFECTIVE PART FREE OF CHARGE. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK CUSTOMER SERVICE AT 866-787-3565.
Equipment04V097000
Filed Feb 24, 20041,589 vehiclesIc Corporation
Defect. ON CERTAIN "SPECIAL NEEDS" SCHOOL BUSES EQUIPPED WITH SUR-LOC "L" WHEELCHAIR TRACKS, THE LIFT MOUNTING BOLTS COULD CORRODE IF MOISTURE OCCURS IN THE TREATED PLYWOOD FLOOR.
Risk. THIS COULD REDUCE THE FUNCTION OF THE TRACK OR THE STRENGTH OF THE LIFT MOUNTING BOLTS RESULTING IN PERSONAL INJURY TO THE OCCUPANTS.
Remedy. DEALERS WILL REPLACE THE SUR-LOC "L" TRACKS WITH PROTECTED TRACKS AND MOUNTING HARDWARE. ALSO, LIFT FLOOR-MOUNTING BOLTS WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN MARCH 19, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT IC AT 1-800-843-5615.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 21, 2004. Source: NHTSA Office of Defects Investigation.