VEHICLE CURRENTLY HAS 25,XXX MILES ON IT. IT HAS THE 1.6L TURBO ENGINE WITH DCT (DUAL CLUTCH TRANSMISSION). IT IS VERY UNPREDICTABLE IN REGARD TO MAKING A SMOOTH START FROM STANDSTILL. THE IS CONSIDERABLE LAG AND JERKING BEFORE THE VEHICLE WILL RESPOND WITH FORWARD MOTION. SOMETIMES, JUST RELEASING THE BRAKE AT A STOP, THE VEHICLE WILL BUCK AND JERK WITHOUT EVEN TOUCHING THE ACCELERATOR PEDAL.THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE ON THE SEVERITY AND WHEN IT WILL OCCUR. TAKING THE CAR TO THE DEALER WAS NOT OF ANY HELP. THEY PERFORMED SCANS AND SAID EVERYTHING WAS "NORMAL". THEY GAVE ME A PAPER DESCRIPTION ON HOW THE DCT OPERATES BUT THAT DOES NOT SOLVE THE PROBLEM. THEY BASICALLY SAID THAT'S THE WAY IT IS, JUST GET USED TO IT. PERFORMING A GOGGLE SEARCH YIELDS MANY SIMILAR COMPLAINTS. HYUNDAI HAS NOT OWNED UP TO THIS PROBLEM AS FAR AS I CAN TELL. PERHAPS IF ENOUGH OWNERS REPORT THIS COMMON PROBLEM, HYUNDAI WILL BE FORCED TO PERFORM A RECALL WITH A SOLUTION TO ADDRESS THE PROBLEM. THIS PROBLEM HAS BEEN NOTICED CONTINUALLY ON AN INTERMITTENT BASIS SINCE OCT OF 2018.
2017 Hyundai Tucson complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
I HAVE HAD THE CAR ONE YR. AND HAVE HAD AN ONGOING ACCELERATION ISSUE. IT IS BECOMING MORE FREQUENT AND SCARY. IT HESITATES TERRIBLY UPON ACCELERATION WHETHER IN REGULAR MODE OR SPORT. THE VEHICLE HESITATES FROM A STANDSTILL AND WHILE MOVING. BELOW IT ASKS FOR A DATE WHEN THIS HAPPENED BUT IT HAPPENS ALL THE TIME. I USED TO OWN A VW CC WHICH HAD A DUAL CLUTCH AND NEVER HAD THIS ISSUE.
I HAVE OWNED MY 2017 HYUNDAI TUCSON SINCE 10/20/17. IN THE LAST YEAR I HAVE HAD IT AT THE DEALERSHIP 3X FOR THE CHECK ENGINE LIGHT. TWICE MY VEHICLE HAD PERFORMANCE ISSUES WHILE ENTERING THE HIGHWAY AND ACCELERATION. IT IS LIFE ENDANGERING. WHEN ACCELERATING ONTO THE HIGHWAY, THE ENGINE LOSES SPEED. THE RPM GAUGE STARTS GOING WACKY, OFF THE CHARTS. IT WILL REV TO 5 RPM BACK DOWN TO 3 RPM AND BACK & FORTH. WHEN THE FOOT IS ON THE GAS PEDDLE TRYING TO INCREASE TO HIGHWAY SPEED, THE ENGINE WILL GO TO 45 MPH. WHEN ONE A HIGHWAY WHERE THE SPEED LIMIT IS 70 MPH, IT BECOMES LIFE THREATENING. WHEN I FINALLY REACHED A SPEED OF 70, IT WOULD GO FOR A SHORT TIME AND THEN DECREASE TO 50 MPH. VERY SCARY. TWICE IT WAS IN SERVICE FOR THE SAME PERFORMANCE ISSUE . THE 2ND TIME THEY REPLACED BOOST SENSOR RANGE. IT WORKS OK NOW. HOWEVER, THE SHIFTING OF THE TRANSMISSION IS HARD AND SEEMS TO SHIFT IMPROPERLY. IT TOO IS TIED TO THE ACCELERATION. HYUNDAI THAT IS THE NATURAL PERFORMANCE ON THE ENGINE & TRANSMISSION. THE LAST CHECK ENGINE WAS AN ALTERNATOR FAILURE. I HAVE OWNED 3 HYUNDAI'S. I HAVE HELPED MY DAUGHTER BUY HER 2 HYUNDAI'S. MY MOTHER AS WELL. I HAVE NEVER SEEN THESE KIND OF ISSUES. ALSO THE NATURAL HYDRAULIC CLOSING ON THE BACK DOOR IS A REAL SAFETY HAZARD. ONE DAY THE DOOR STARTED CLOSING WHILE MY BODY WAS HALF INSIDE. THERE SHOULD BE A SENSOR TO DETECT WHEN THERE IS AN OBJECT IN THE WAY. THAT TOO IS CAUSED FOR ALARM IN SAFETY. THESE 2 ISSUES THAT I HAVE WRITTEN ABOUT CAN & WILL CAUSE D
SINCE SHORTLY AFTER PURCHASE, THE VEHICLE'S BACKUP CAMERA HAS EXPERIENCED BLACKING OUT AFTER THE INITIALIZATION BLACKOUT WITH REGULAR FREQUENCY. WHEN PUTTING THE CAR IN REVERSE THE SCREEN INITIALLY SHOWS A BLACK SCREEN UNTIL THE CAMERA INTIALIZES. THEN THE PICTURE OF BEHIND THE VEHICLE SHOWS, FOLLOWED BY THE BACKUP GUIDE LINES. WITH THE VEHICLE IN MOTION IN REVERESE THE CAMERA WILL AGAIN PERIODICALLY TURN BLACK OBSTRUCTING THE VIEW OF THE DRIVER. THE VEHCILE HAS BEEN BROUGHT IN MULTIPLE TIMES FOR REPAIR BUT THE SERVICE DEPARTEMNT FREQUENTLY SAYS THEY CANNOT REPLICATE THE ISSUE. AFTER GETTING HYUNDAI NORTH AMERICA INVOLVED THE SERVICE DEPARTMENT TOOK IT IN AGAIN. THIS TIME WE WERE ABLE TO REPLICATE THE ISSUE. THE REAR CAMERA WAS REPLACED BUT THIS DID NOT RESOLVE THE CONCERN. UPON RETURN TO THE SERVICE DEPARTMENT INCLUDING AN OPEN TICKET WITH HYUNDAI'S TECHNICAL SERVICE LINE, THE SERVICE DEPARTMENT THOUGHT THEY HAD REPLICATED THE ISSUE BUT ONLY SAW THE INITIALIZATION BLACK OUT AT WHICH POINT THEY CLAIMED THIS IS AS "WORKS AS DESIGNED". THIS WAS NOT THE ISSUE, THE ISSUE IS ONCE THE SYSTEM HAS LOADED AND THE VEHICLE IS IN MOTION IT BLACKS OUT CAUSING A SAFETY ISSUE WHEN BACKING OUT ONTO STREETS AND IN BUSY PARKING LOTS.
THE HEADLIGHT SYSTEM IN THIS VEHICLE AT LOW AND HIGH BEAM CASTS A SHADOW ABOUT 100 FEET IN FRONT. THIS CAUSES A SEVERE BLIND SPOT IN FRONT OF THE DRIVER. IN RAINY WEATHER IT IS DOUBLY HARD TO SEE WHAT ISSUES FACE THE DRIVER. IN FACT I ALMOST HIT SOMEONE WALKING ON THE SIDE OF THE ROAD IN RAINY WEATHER BECAUSE THEY WERE NOT VISIBLE UNTIL THEY WERE INSIDE THE 100 FEET. THE LIGHTING SYSTEM MUST BE REPLACED AS THE DEALER HAS ADVISED THERE IS NO ADJUSTMENTS THEY CAN MAKE TO OVERCOME THIS ISSUE. THERE HAVE BEEN MANY COMPLAINTS TO THE DEALER ABOUT IT ACCORDING TO HIM.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED AND SUCH WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
ENGINE BOGS DOWN AND LOOSES POWER WHEN ACCELERATING FROM A STOP. RANDOM. AFTER SEVERAL SECONDS IT RECOVERS AND IS FINE FOR A RANDOM AMOUNT OF TIME. IT IS DANGEROUS AS SOME OF THE TIMES I HAVE BEEN TRYING TO MERGE INTO HEAVY TRAFFIC AND IT BOGGED DOWN. SERVICE DEPARTMENT SAYS HYUNDAI KNOWS OF THE ISSUE. MANY COMPLAINTS BUT NO FIX.
I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TIMES JUST TO BE TOLD THEY RESET THE TRANSMISSION, CAN'T FIND THE ISSUE OR HYUNDAI IS AWARE OF THIS ISSUE AND LOOKING INTO IT. BUT LOOKING IN TO THIS ONLINE SEEMS THIS HAS BEEN GOING ON FOR QUITE SOME TIME. THIS ISSUE IS A SAFETY CONCERN AS IT LOSES POWER/ CHUGS WHEN TURNING LEFT IN TO ONCOMING TRAFFIC OR WHEN PASSING SOMEONE. AT THIS POINT SEEMS HYUNDAI USA IS GIVING US (AND OTHERS ACCORDING TO ONLINE) THE RUN AROUND. I WOULD LIKE TO GET THIS ISSUE RESOLVED QUICKLY.
VEHICLE FREQUENTLY, INTERMITTENTLY, STALLS DURING TAKE OFF FROM A STOP. WHEN ACCELERATING FROM A STOP SIGN OR TRAFFIC LIGHT VEHICLE WILL SIMPLY ROLL AS IF IT IS FREELY ROLLING IN NEUTRAL BUT IS NOT RECEIVING ANY POWER OR ACCELERATION FROM THE ENGINE FOR APPROXIMATELY 3 TO 5 SECONDS BEFORE ENGINE/DRIVETRAIN ENGAUGES AND VEHICLE ACCELERATES. THIS CREATES AN EXTREME SAFETY HAZARD WHEN YOU HAVE THE VEHICLE IN AN INTERSECTION AND ACCELERATE TO MAKE A LEFT TURN IN A GAP IN TRAFFIC AND END STUCK IN THE INTERSECTION OR IN FRONT OF AN ONCOMING VEHICLE BECAUSE THE VEHICLE IS ONLY ROLLING AND NOT ACCELERATING. THIS ISSUE HAS BEEN REPORTED TO HYUNDAI USA CORPORATE WHO HAS CHOSEN NOT OFFER ANY REMEDY AND HAS IT STATED TO ME THIS IS A "CHARACTERISTIC OF MY VEHICLE.". HYUNDAI USA HAS CONTINUALLY REFERRED ME BACK TO THE DEALERSHIP, WHO DOES NOT HAVE A FIX FOR THIS ISSUE. HYUNDAI USA HAS EVEN PLACE THE BLAME FOR THIS ISSUE ON THE DEALERSHIP. HOWEVER THE ISSUE HERE IS THAT HYUNDAI USA ENGINEERS HAVE NOT ADMITTED TO HAVING THIS PROBLEM OR CREATED A FIX TO THIS PROBLEM TO ROLL OUT TO THE DEALERSHIP TO ALLOW THEM TO REMEDY THIS PROBLEM. THIS IDENTICAL ISSUE HAS BEEN REPORTED AND ISSUED AS A RECALL IN PRIOR MODELS OF THIS VEHICLE, YET HYUNDAI REFUSES TO DO ANYTHING ON THIS MODEL
THE BRIGHT LIGHT / TURN SIGNAL ARM HAS AN OFF..AUTO..ON ROTATING END THAT CONTROLS THE HEADLIGHTS/DASH/BRIGHT-DIM CONTROL. WHEN THE LIGHTS ARE ON BRIGHT YOU HAVE TO PULL THE SWITCH ARM TO DIM THE LIGHTS. THE TROUBLE IS THE ROTATING END MOVES FROM AUTO TO OFF, SHUTTING ALL THE LIGHT DASH ETC OFF. SINCE YOU ARE DRIVING AT 55 TO 75 MPH AND ALL THE LIGHTS GO OFF LEAVING YOU MOVING HIGH SPEED IN THE DARK HYUNDAI IS ENDANGERING MY LIFE AND THE LIVES OF THE PASSENGERS INTENTIONALL BECAUSE OF THE POOR INCOMPETANT DESIGN. THEY SHOULD RE DESIGN THE SWITCH ARM AND REMOVE THE LIGHT SWITCH FROM THE END OF THE TURN SIGNAL ARM. I HAVE TO TAKE NITRO GLYCERINE BECAUSE I'M SCARED TO DEATH. OTHER DRIVERS HAVE THE EXACT SAME PROBLEM. ALL TUSCONS SHOULD BE REMOVED FROM THE ROAD UNTIL THIS IS FIXED. THE DEALER DOESN'T CARE. HYUNDAI SHOULD BE FINED AND JAILED FOR DANGEROUS ENGINEERING. IT HAPPENS MULTIPLE TIMES!
THE STUPID CAR LURCHES FORWARD WHEN TRYING TO ACCELERATE AND QUITS IN THE FLOW OF TRAFFIC AND INTERSECTION. IT IS A PIECE OF GARBAGE AS IT ENDANGERS EVERYONE IN THE VEHICLE. A 2 TO 3 SECOND PAUSE WITH THE ACCELERATOR PUSHED TO THE FLOOR IT DOES NOTHING AND THE IDIOTS AT EDWARDS AUTO/ HYUNDAI DON'T CARE ALL VEHICLES SHOULD BE RECALLED AND REMOVED FROM SERVICE UNTIL THEY FIRE THE MORON PROGRAMMERS AND FIX THE COMPUTER, SOFTWARE, BRAKE AND ACCELERATOR SENSORS. FACT IS THE CAR'S COMPUTER ISN'T FAST ENOUGH TO PROCESS THE SENSORS. IT IS A DANGER TO MYSELF AND IF IGET HURT THE FEDERAL GOVERNMENT WONT HAVE ENOUGH MONEY TO PAY ME FOR FAILING TO TAKE ALL TUSCONS OFF THE ROAD AND PUT THE BOARD OF DIRECTORS IN JAIL FOR PUBLIC ENDANGERMENT.
TL* THE CONTACT OWNED A 2017 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND, MINUTES LATER, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE WOULD COME OUT AND INSPECT THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS UNKNOWN.
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING. I HAVE REPORTED TO THE DEALER 3 TIMES AND EVERY TIME THEY TELL ME THERE IS NO FIX FOR THIS PROBLEM. THIS IS NOT EXCEPTABLE. THIS IS A BIG SAFETY PROBLEM YOUR AGENCY HAS ENOUGH DATA TO MAKE HYUNDAI FIX THE PROBLEM.
WHEN IN CITY DRIVING, VEHICLE JERKS BETWEEN 1ST, 2ND AND THIRD GEAR. WHEN IN A QUICK STOP VEHICLE FAILS TO ACCELERATE RIGHT AWAY. BOTH INTERMITTENTLY CONCERNS. SPOKE TO MY LOCAL DEALER AND THEY STATE IS A KNOW ISSUE WITH THIS MODEL VEHICLE AND THAT IS JUST THE WAY THEY ARE. UNACCEPTABLE
TRANSMISSION STUTTERS AND BUCKS ON INITIAL ACCELERATION FROM A STANDING POSITION WITH HIGH VARIABLE REVOLUTIONS AND LATENT UNINTENDED ACCELERATION RESULTING. OCCASIONS OF ERRATIC FORWARD MOTION OCCUR AT ANY SPEED WHEN PEDAL IS PRESSED BUT NOT ALWAYS AT SAME LOCATION OF PEDAL STROKE. A RECENT OCCURRENCE OF LOSS OF ACCELERATION WHILE TURNING LEFT AND MERGING INTO TRAFFIC LANES LEFT THE VEHICLE AND OCCUPANT STATIONARY AND VULNERABLE FOR SEVERAL SECONDS. THERE APPEARS A PROGRESSION OF INCREASING FREQUENCY AND SEVERITY TO THESE EVENTS THAT I HAVE REPORTED TO THE DEALERSHIP ON SEVERAL OCCASIONS, THE LATEST BEING ON 10/8/18. THEY STATED THEY HAD BEEN RECEIVING OR HEARING OF SIMILAR ISSUES.
SOMETIMES ACCELERATION PEDAL IS UNRESPONSIVE EVEN HALF WAY PRESSED. USUALLY IT HAPPENS ON LOW SPEEDS. IT ALREADY MEDE ME MOVING MUCH SLOWER THAN I SHOULD. IF I PRESS IT FURTHER IT MIGHT SUDDENLY START WORKING BUT IT APPLIES TOO MUCH ACCELERATION SINCE IT WAS PRESSED TOO HARD AT THAT POINT. DOESN'T FEEL RIGHT WHEN YOU LOOSE CONTROL OVER VEHICLE, IT'S CRITICAL. CONDITIONS WHEN IT HAPPENED: IN MOTION: LOW SPEED, TURNING, CITY STREET. HAPPENED MULTIPLE TIMES SO I CONFIDENT IT'S NOT ONE-TIME ISSUE.
I AM EXPERIENCING A PROBLEM WITH THE VEHICLE'S ACCELERATION FROM A STOP WHICH IS WORSENING OVER TIME. I BOUGHT THE VEHICLE NEW IN SEPTEMBER 2017. I ROUTINELY EXPERIENCE A SEVERE LAG IN ACCELERATION FROM A STOP, CAUSING JERKY MOVEMENTS AND SOMETIMES UNINTENDED ACCELERATION. I DO NOT FEEL AS IF THE VEHICLE IS SAFE TO DRIVE ON A DAILY BASIS. I HAVE HAD THE CAR LOOKED AT BY HYUNDAI TECHNICIANS IN MY LOCAL DEALERSHIP'S SERVICE DEPARTMENT. THEY HAVE REPORTED THAT THERE ARE NO ISSUES THEY CAN IDENTIFY AND THE CAR IS OPERATING AS IT WAS BUILT TO. I HAVE EXPRESSED MY CONCERNS ABOUT THE VEHICLE'S SAFETY AND THEY HAVE TOLD ME TO CONTACT HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT. I HAVE INITIATED A TICKET WITH CONSUMER AFFAIRS.
THE 2017 TUCSON SPORT HAS THE 1.6 TURBO WITH THE DUAL CLUTCH TRANSMISSION. WHEN PULLING OUT INTO TRAFFIC, ONE NEVER KNOWS IF THE CAR WILL RESPOND TO THE GAS PEDAL AND ACCELERATE OR JUST STUMBLE ALONG. THIS IS A KNOWN PROBLEM, AND THERE IS A RECALL OR SIMILAR FOR THE 2016 WITH NHTSA. THE DEALERSHIP (KEARNY MESA HYUNDAI, SAN DIEGO) TELLS US THAT "THEY ALL DO THAT" WHEN WE TOOK IT IN FOR SAFETY CONCERNS AND REPAIR. ANY SUBSEQUENT REQUESTS FOR REPAIR WERE MET WITH "IT WILL COST YOU 150 DOLLARS TO CHECK IT OUT IF IT'S THE SAME SITUATION AS BEFORE WITH NO SOLUTION". THIS CAR IS A DANGER TO US AND OTHERS ON THE ROAD. IT ALSO TENDS TO GO INTO SOME SORT OF LEAF BLOWER MODE SOMETIMES WHEN YOU HIT THE BRAKES, WHERE THE REVS SOAR BUT IT DOESN'T ACT LIKE IT DOWNSHIFTED. THIS IS NOT A MIXUP IN BRAKE/GAS PEDAL USAGE, LIKE THE UNINTENDED ACCELERATION PROBLEMS WEVE ALL READ ABOUT WITH OTHER BRANDS. THE DCT HAS A MIND OF IT'S OWN AND IS A HAZARD ON THE ROAD. THE PROBLEMS ARE WHEN THE VEHICLE IS IN MOTION, AND IT CAN HAPPEN ANYWHERE, AT RANDOM, HIGHWAY, FREEWAY, PULLING OUT OF A DRIVEWAY... ANYWHERE. PLEASE HELP GET THESE DANGEROUS CARS OFF THE ROAD. NOT SURE WHAT DOCUMENTATION YOU WANT, BUT THE CAR IS UNDER WARRANTY, AND WAS BOUGHT IN AUG 2017. CARS WITH THIS ENGINE/TRANS ARE STILL FOR SALE IN THE SHOWROOMS NATIONWIDE, A KNOWN DANGER TO ALL CONCERNED. THE DEALERSHIP SERVICE MGR HAS TOLD US HOW THERE ARE A LOT OF UNHAPPY CUSTOMERS OUT THERE WITH 1.6 TURBO/DCT DRIVETRAINS, AND YET THEY ARE SELLI
WHILE DRIVING THE HYUNDAI TUCSON AT TIMES THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE TO THE NEXT GEAR. WE WERE DRIVING ON THE FREEWAY AND WENT TO MAKE A LANE CHANGE AS A RESULT OF THE TRANSMISSION NOT ENGAGING PROPERLY WE WERE ALMOST HIT BY A BIG RIG. WE HAVE TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM BUT THEY KEEP TRYING TO TELL US IT IS THE WAY MY SON DRIVES. BUT THE PROBLEM IS THAT IT ALSO HAPPENS WHEN MY DAUGHTER-IN-LAW IS DRIVING. MY SONS DRIVES WITH TWO FEET AND MY DAUGHER-IN-LAW DRIVES NORMALLY. TO GIVE YOU AN EXAMPLE LAST FRIDAY MY DAUGHTER-IN-LAW DROVE ME TO THE DOCTORS. WE TRAVELED ABOUT 20.5 MILES ROUND TRIP AND IN THE TIME THE TRANSMISSION DID IT NINE TIMES. I FEEL THIS IS A SAFETY HAZARD. I HAVE COMPLAINED TO THE HYUNDIA CORP BUT ALL THEY HAVE DONE SO FAR IS TO OPEN A CASE NUMBER FOR MY COMPLAINT(#11611806)
UPON PRESSING THE GAS PEDAL FROM A COMPLETE STOP, OR WHILE DRIVING AT VERY LOW SPEEDS (LESS THAN 20 MPH), VEHICLE HESITATES TO ACCELERATE FOR 2 TO 3 SECONDS. AFTER THE 2 OR 3 SECOND PAUSE, CAR FINALLY ACCELERATES WITH VERY HIGH RPM'S.
TUCSON WITH DCT ACCELERATES VERY SLOWLY AFTER COMING TO A STOP, BASICALLY UNRESPONSIVE FOR A COUPLE SECONDS. THIS HAPPENS ALL THE TIME IN CITY DRIVING NO MATTER WHAT DIRECTION I GO AFTER THE STOP. I NOTICED THIS VEHICLE STAYS IN 2ND GEAR UNLESS IT COMES TO A COMPLETE STOP FOR A FULL SECOND. ANYTHING LESS THAN THAT AND THE CAR STAYS IN 2ND GEAR AND THEN LAGS AND STUTTERS WHEN THE ACCELERATOR IS PRESSED. I DON'T KNOW FOR SURE BUT A VEHICLE THAT DOESN'T DOWNSHIFT TO 1ST GEAR WHEN BASICALLY STOPPED MIGHT BE AN ISSUE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WENT INTO NEUTRAL, THE CHECK ENGINE INDICATOR INADVERTENTLY ILLUMINATED, AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO BAY HYUNDAI (LOCATED AT 641 W 15TH ST, PANAMA CITY, FL 32401, (877) 461-4473) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
I PURCHASED A 2017 HYUNDAI TUCSON A MONTH AGO AND IT HAS DANGEROUS AND DEFECTIVE TRANSMISSION BEHAVIOR. THERE HAVE BEEN MULTIPLE TIMES WHEN I HAVE PRESSED THE ACCELERATOR AND THE CAR MOVES VERY SLOWLY FOR A FEW SECONDS THEN SUDDENLY LURCHES FORWARDS. I HAVE ALSO PRESSED THE ACCELERATOR WHILE DRIVING AND THE CAR HAS ACTUALLY SLOWED DOWN! THERE WAS A SCARY INCIDENT WHEN I WAS TURNING INTO TRAFFIC, AND INSTEAD OF BEHAVING NORMALLY, MY CAR SLOWED DOWN, PUTTING MY WIFE AND I AT RISK OF BEING HIT IN THE SIDE BY THE APPROACHING TRAFFIC! THIS CARS BEHAVIOR IS DANGEROUS AND SOMEBODY WILL DIE BECAUSE OF IT (IF NOBODY HAS DIED ALREADY). I HAVE TAKEN THE CAR TO MY LOCAL HYUNDAI SERVICE CENTER AND THEY SAID NOTHING WAS WRONG WITH IT, AND THAT I WILL "GET USED" TO DRIVING IT, BECAUSE IT IS A DCT (DUAL CLUTCH MANUAL TRANSMISSION). THIS CAR WAS MARKETED AS AN AUTOMATIC. I KNOW HOW TO DRIVE BOTH AUTOMATIC AND MANUAL TRANSMISSIONS, AND I HAVE NEVER SEEN A "PROPERLY FUNCTIONING CAR" BEHAVE LIKE THIS. I HAVE REACHED OUT TO HYUNDAI CORPORATION AND THEY HAVE NOT GOTTEN BACK TO ME ABOUT A RESOLUTION, BUT IN THE MEAN TIME THIS CAR IS VERY UNSAFE AND NEEDS TO BE RECALLED!
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PATRICK HYUNDAI (LOCATED AT 1020 E GOLF RD #1, SCHAMBURG, IL), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
EXTREME HESITATION WHEN PRESSING GAS PEDAL FROM A STOPPED POSITION WITH THE AC ON IN HIGH AMBIENT TEMPERATURES (IN A NON-DCT SE PLUS MODEL) CREATING A DANGEROUS SITUATION. AUTO TRANS ADAPTIVE VALUES WERE RESET BY TECHNICIAN WITH SOME IMPROVEMENT, BUT HESITATION RETURNS SHORTLY THEREAFTER. DIFFICULT TO REPRODUCE AND/OR DIAGNOSE SINCE HESITATION SEEMS TO ONLY OCCUR WHEN THE OUTSIDE TEMPERATURE IS 85F-90F OR HIGHER AND CAR IS AT OPERATING TEMPERATURE WITH THE AC ON.
CAR HESITATES WHEN STEPPING ON GAS.HAS CAUSED SEVERAL POSSIBLE T-BONES WHEN TAKING A LEFT IN AN INTERSECTION. SIMILAR ISSUES TO THE PROBLEM WITH THE 2016 HYUNDAI TUSCON. IT IS A CHRONIC ISSUE,NOT JUST A ONE TIME OCCURENCE.
UPON SUPPRESSING THE ACCELERATOR PEDAL VEHICLE FAILS TO ACCELERATE FROM STANDSTILL CREATING A 2-3 "PAUSE" THAT IS HIGHLY DANGEROUS ESPECIALLY WHEN ENTERING TRAFFIC, FREEWAYS, ETC. THIS IS CLEARLY A PROBLEM THAT IS DOCUMENTED HOWEVER NO RECALL HAS BEEN GRANTED FOR THIS MODEL. IT DOESN'T MATTER WHAT ROAD: CITY STREET OR A HIGHWAY. THE VEHICLE HESITATES AND DOES NOT MOVE WHEN YOU NEED TO! WHEN THE POWERTRAIN DOES FINALLY TAKE HOLD, THE ENGINE REVS HIGH AND PULSES FORWARD CAUSING YET ANOTHER DISTURBING AND POTENTIALLY DANGEROUS CONDITION FOR DRIVER AND OTHERS ON THE ROAD. THIS IS CLEARLY A MECHANICAL AND/OR SOFTWARE GLITCH THAT WILL EVENTUALLY RESULT IN ACCIDENTS AND BODILY HARM. NOTE THIS CONDITION IS SOMETIMES INTERMITTENT THEREFORE CREATING A FALSE SENSE OF DRIVER CONTROL SINCE YOU NEVER KNOW WHEN YOU WILL FACE LACK OF PROPER ACCELERATION. AT FIRST I SUSPECTED IT WAS JUST THE 4-CYL ENGINE BEING SMALL, BUT AFTER READING ABOUT OTHER PEOPLE HAVING EXACTLY SAME EXPERIENCE.
I RECENTLY PURCHASED A NEW 2017 HYUNDAI TUSCON. I FOUND THAT THE VEHICLE DOESN'T SHIFT SMOOTHLY, SOMETIMES HAS A ROUGH IDLE, FEELS LIKE IT'S GOING TO STALL OUT, AND DOESN'T ALWAYS ACCELERATE. I BROUGHT THE CAR IN FOR INSPECTION FOR THE ROUGH SHIFTING. THE TECHNICIAN HE ASKED ME THE FOLLOWING: DOES IT ALWAYS SHIFT ROUGH, FEEL LIKE IT'S GOING TO STALL ESPECIALLY IN STOP AND GO TRAFFIC, SOMETIMES SLOW TO ACCELERATE? WHEN I ANSWERED YES TO ALL OF THEM I WAS TOLD THAT THESE ARE KNOWN PROBLEMS WITH THIS CAR. HE HEARS THE SAME COMPLAINTS OVER AND OVER AGAIN. I WAS TOLD THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. GOOGLE "HYUNDAI TUSCON DUAL CLUTCH PROBLEMS" AND YOU WILL FIND HUNDREDS OF THE EXACT SAME COMPLAINTS. THAT DAY I DROVE TO LAS VEGAS I WAS WAS ALMOST IN 2 HORRIFIC ACCIDENTS BECAUSE THE CAR FAILED TO ACCELERATE AND ALMOST REAR ENDED BECAUSE IT FAILED TO ACCELERATE. NOT ONE WEEK AFTER THE FIRST INSPECTION I TOOK IT BACK. HE AGAIN TOLD ME THAT THESE ARE KNOW PROBLEMS WITH THE TUSCON . THE LEMON LAW STATES THAT I AM ENTITLED TO A SAFE/ PROPERLY PERFORMING VEHICLE OR A FULL REFUND OF THE PURCHASE PRICE. THIS CAR IS MOST CERTAINLY NOT SAFE AND NOT PERFORMING PROPERLY. I HAVE BEEN SPEAKING WITH HYUNDAI WHO PERFORMED A SO CALLED INVESTIGATION AND DECIDED THAT THERE IS NO EVIDENCE TO PROVE MY CAR IS UNSAFE. AFTER NEARLY 3 WEEKS THEY DECIDED TO HAVE A FIELD TECH INSPECT THIS TUSCON. THAT THE ROUGH SHIFTING, ROUGH IDLE, NEARLY STALLING, AND FALLING TO ACCELERATE ARE "NORMAL" FOR THIS
MY CAR IS DELAYED IN ACCELERATION AND SEEMS TO HAVE TROUBLE SHIFTING GEERS
SUV RATCHETS FORWARD FROM A STOP, ALSO HAS ISSUES IN TRAFFIC WITH BEING HESITANT TO PROPEL ITSELF FORWARD. THIS HAS RESULTED IN UNSAFE TRAFFIC SITUATIONS AS THE POWERTRAINS ABILITY TO ACT AS EXPECTED, HAS NOT BEEN MET CAUSING DELAYS IN CROSSING ROADS OR ACCELERATION FROM STOPLIGHTS/SIGNS.
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. APPROXIMATELY 3-5 SECONDS LATER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
MY 2017 HYUNDAI TUSCON HAS A DUEL CLUTCH TRANSMISSION. I HAVE HAD PROBLEMS WITH IT EVER SINCE WE PURCHASED IT. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES. WHEN YOU ARE SITTING IN TRAFFIC AND TRY TO GO THE TRANSMISSION HESITATES, WHEN YOU COME TO A STOP AND GO TO TAKE OFF THE TRANSMISSION IS IN THE WRONG GEAR AND YOU GET A BANG. THE DEALER TELLS ME THIS IS LIKE DRIVING A CAR WITH A CLUTCH I CAN DRIVE A CAR WITH A MANUAL TRANSMISSION AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THE CAR IS GREAT IF YOU NEVER HAVE TO STOP AND TAKE OFF. SOME DAYS IT'S BETTER THAN OTHERS. YOU CAN'T DRIVE THIS CAR LIKE A REGULAR TRANSMISSION CAR YOU CAN'T PULL OUT FOR FEAR THE CAR WILL NOT GO OR WILL BE IN THE WRONG GEAR. THIS CAR IS NOT SAFE. THE DEALERSHIP NEVER TOLD US THAT THIS VEHICLE HAD THIS PROBLEM. I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WOULD HAVE KNOWN. THIS IS A ON GOING PROBLEM. BELOW IT SAYS WHEN DID THIS HAPPEN, IT HAPPENS ALL THE TIME.
2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LEFT/RIGHT AFTER COMING TO A STOP. I BELIEVE THIS BEHAVIOR IS DUE TO THE DUAL CLUTCH TRANSMISSION.
I HAVE BEEN EXPERIENCING A LACK OF ACCELERATION NUMEROUS TIMES AS I'M TRYING TO MERGE INTO TRAFFIC ON THE HIGHWAY AND ALSO AS I TRY TO ACCELERATE FROM A STATIONARY POSITION WAITING FOR A LIGHT AND CHANGING LANES ALSO. THREE MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM OF THIS PROBLEM AND THEY SAID THEY WILL CHECK IT. WHEN I PICKED UP THE CAR I WAS TOLD THAT A RESET WAS DONE TO THE COMPUTER TO CORRECT THIS ISSUE. IT IS STILL HAPPENING. I HAVE BEEN IN CLOSE CALLS NUMEROUS TIMES AND I DON'T FEEL SAFE FOR MYSELF OR OTHERS ON THE ROAD BECAUSE OF THIS CONDITION. I WILL BE TAKING THE SUV TO DEALER AGAIN THIS WEEKEND TO HAVE THEM CHECK IT AGAIN. I HOPE THAT A RECALL HAPPENS BEFORE SOMEONE HAS A FATAL ACCIDENT BECAUSE OF THIS ISSUE. SUV HAS 19500 MILES.
THE VISIBILITY AT NIGHT IS IMPAIRED DUE TO THE HID HEADLIGHTS. IN RESEARCHING THE ISSUE, I SEE WHERE THERE ARE SEVERAL OTHER COMPLAINTS ON THE SAME THING. THIS IS A DANGEROUS SITUATION TO BE DRIVING AT NIGHT WITH LIMITED VISIBILITY. ADJUSTING THE HEADLIGHTS DO NOT SEEM TO BE AN IMPROVEMENT. THE OTHER NIGHT, MY LIGHTS WENT COMPLETELY DARK WHILE DRIVING. THIS DEFINITELY DESERVES A NOTIFICATION/RECALL TO THE OWNERS OF THESE VEHICLES BEFORE THERE IS A DEADLY ACCIDENT. PLEASE DO THE RESPONSIBLE THING IN ORDER TO PREVENT IMPAIRING OR LOSING A LIFE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST, STATING THAT THE VEHICLE HAD A DUAL CLUTCH AND THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
WHILE VEHICLE IS BEING DRIVEN, IN MOTION ON A STREET AND NEEDING TO ACCELERATE, ESPECIALLY WHEN MAKING A TURN, OFTEN THE ACCELERATOR PEDAL WILL SEEM TO STALL OR FALTER WHEN BEING DEPRESSED, CAUSING THE VEHICLE TO SLOW, THEN THE PEDAL CONTINUES DOWNWARD AND THE VEHICLE LURCHES FORWARD. HYUNDAI SERVICE ADVISOR ON JULY 6, 2018 POLITELY SAID "ALL TUCSON TURBO MODELS DO THIS, NO PROBLEM". TO ME THIS IS SCARY. DOES NHTSA THINK LIKEWISE AND COULD THERE BE A SAFETY ISSUE?
PERIODICALLY AT STOP SIGN/LIGHT THE VEHICLE HESITATES WHEN ACCELARATOR PRESSED. TAKES A FEW SECONDS TO ENGAGE. VERY DANGEROUS WHEN ENTERTING TRAFFIC. YESTERDAY, LOST POWER ON INTERSTATE. BEGAN TO DECELEARTE WHEN I ACCELERATED. THE ENGINE ALSO BEGAN REVING UP AND DOWN WITHOUT ANY CHANGE IN ELEVATION OR ACCELARTION. BEFORE PARKING THE CAR IT BARELY HAD ENOUGH POWER TO MAKE SMALL INCLINE AND ENGINE MALFUNCTION LIGHT CAME ON. DIAGNOSTIC TESTING SHOWS NO PROBLEMS. DANGEROUS SITUATION.
MY 2017 HYUNDAI TUSCON LIMITED HAS A DUAL-CLUTH, 7-SPEED TRANSMISSION THAT IS UNSAFE AND UNPREDICTABLE. ON COUNTESS OCCASIONS THE VEHICLE HAS: 1)STALLED COMPLETELY FOR UP TO 5-6 SECONDS AFTER ACCELERATING FROM A STOP LEAVING ME EXPOSED IN THE MIDDLE OF AN INTERSECTION AND/OR ROAD WITH ONCOMING TRAFFIC ALMOST CAUSING SEVERAL SERIOUS ACCIDENTS, 2) RANDOMLY DROPPED OUT OF GEAR AT SLOW, ROLLING SPEEDS WITH THE ACCELERATOR IS PRESSED, CAUSING THE ENGINE TO REV AND THEN SUDDENLY JUMP INTO GEAR ALMOST CAUSING SEVERAL COLLISIONS, 3) DROPPED OUT OF GEAR GOING UP AN INCLINE, 4) STALLING WHEN PRESSING ON THE ACCELERATOR AT ROLLING SPEEDS ALMOST CAUSING MULTIPLE COLLISIONS. ALL OF THESE ISSUES HAPPEN VERY RANDOMLY, WITH OUT ANY WARNING, AND IN SLOWER, STOP AND GO TRAFFIC AND/OR WHEN ENTERING INTERSECTIONS. THIS IS OUR ONLY VEHICLE WE USE BETWEEN MY WIFE AND I, AND WE NO LONGER FEEL SAFE. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO FIX IT. THE SERVICE REPRESENTATIVE EVEN STATED THAT THEY DO NOT KNOW OF ANY DEFINITE FIX FOR THIS DEFECT AND SAFETY ISSUE. HYUNDAI NOW WANTS TO REPLACE THE ENTIRE TRANSMISSION WITH ANOTHER DUAL-CLUTCH, 7-SPEED TRANSMISSION, WHICH IS NOT AN ACCEPTABLE RESOLUTION, AS THIS TRANSMISSION IS FLAWED AND UNSAFE. THEY REFUSE TO BUY THE CAR BACK. ADDITIONALLY, ARAPAHOE HYUNDAI IN COLORADO FAILED TO DISCLOSE THIS KNOWN TRANSMISSION ISSUE PRIOR TO ME PURCHASING THE VEHICLE. HAD I KNOW THIS, I WOULD HAVE NEVER PURCHASED THIS VEHICLE. IT IS ALSO
MY 2017 TUCSON HESITATES FROM A STOP. IT SEEMS AS IF NO GAS IS GETTING IN. I'VE MENTIONED THIS TO MY DEALERSHIP WHEN I GO FOR AN OIL CHANGE BUT THEY SAID IT'S THE WAY THE CAR IS. I HAVE NOTICED OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS I AM. I THINK HYUNDAI SHOULD LOOK INTO THIS MATTER AND RECALL THESE VEHICLES WITH A FIX. WE HAVE PAID ENOUGH MONEY FOR THE BRAND NEW CAR AND TO HAVE THIS ON GOING PROBLEM IS FRUSTRATING. NOT GOOD BUSINESS FOR HYUNDAI BECAUSE I'LL THINK TWICE BEFORE I BUY ANOTHER CAR FROM THEM.
MY HYUNDAI TUCSON CAR HESITATE TO START FROM THE SIGNAL LIGHT. I.E IT TOOK AROUND 2 TO 3 SECONDS TO ACCELERATE [I END UP IN APPLYING GAS PEDAL HARDLY TO GET THE MOVE FROM LIGHT ] AND THIS HAD HAPPENED FOR 4 TIMES SO FAR FROM 2017 JULY TO NOW. WHEN I CHECK WITH HYUNDAI SERVICE DEALERS ON THIS PROBLEM, THEY SAID THEY HAVE TO CHECK IT COMPLETELY AND FOR THAT THEY WOULD CHARGE ME FOR "VEHICLE INSPECTION AND DIAGNOSE" :( , I'M NOT READY TO AFFORD AS THIS IS NOT HAPPENING OFTEN.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 20 MPH ON A SLIGHT INCLINE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT SHE HAD NO CONTROL OF THE VEHICLE AND THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE REACHED THE BOTTOM OF THE INCLINE, IT WAS ABLE TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST FOUR TIMES. THE VEHICLE WAS TOWED TO JACK CARROLL'S SKAGIT HYUNDAI (1313 GOLDENROD RD, BURLINGTON, WA 98233, (360) 757-7057), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER PROVIDED CASE NUMBER: 11361069 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TT
2017 HYUNDAI TUCSON 4700 MILES ON IT ON 5/29/18 ON MY WAY HOME FROM THE HOSPITAL AT A TRAFFIC LIGHT PUT MY FOOT ON THE GAS CAR FAILED TO ACCELERATE AT A NORMAL PACE STARTED VERY SLOW IT HAPPENED AT LEAST SEVEN MORE TIMES ON THAT DAY
MY HYUNDAI TUCSON HESITATES WHEN TRYING TO ACCELERATE. IT FEELS AS THOUGH SOMEONE IS HOLDING DOWN THE BRAKE AS I AM TRYING TO HIT THE GAS PEDAL. IT IS VERY SCARY BECAUSE ALL OF A SUDDEN THE CAR WILL GET THIS BURST OF ENERGY AND ACCELERATE FORWARD. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE TRYING TO TAKE A TURN AT AN INTERSECTION OR PULLING OUT OF MY DRIVEWAY. IT IS VERY FRUSTRATING THAT SO MANY PEOPLE ARE EXPERIENCING THE SAME ISSUE AND HYUNDAI DOES NOT HAVE A RECALL. I HAVE SPOKEN TO THE DEALERSHIP ABOUT THIS WHEN BRINGING MY CAR IN FOR REGULAR MAINTENANCE VISITS AND HAVE BEEN TOLD THEY WILL LOOK INTO IT. I HAVE HAD ZERO LUCK WITH ISSUE BEING RESOLVED.
MY TRUCK IS UNPREDICTABLE. SOMETIMES THERE IS A BIG DELAY WHEN YOU PRESS ON THE GAS. ALSO, IT EXCELLERATES WHEN YOU LEAST EXPECT IT FOR INSTANCE, TURNING INTO A PARKING SPACE, ALL OF A SUDDEN IT LEARCHES FORWARD FAST. IT IS EXTREMELY DANGEROUS ON THE HIGHWAY WHEN CARS ARE STOPPED BEHIND YOU AT A LIGHT. YOU NEVER KNOW WHEN IT DOES IT. SOMETIMES ON A COLD START, SOMETIMES NOT. I TOOK IT TO THE DEALER AND I WAS TOLD IT'S BECAUSE IT HAS A DOUBLE CLUTCH. IF THAT'S THE REASON, WHY DIDN'T IT DO IT WHEN I FIRST GOT IT. IT STARTED AROUND 1900 MILES. AT FIRST, I THOUGHT IT WAS BECAUSE OF SNOW AND SLIPPERY ROADS, NOT SO. IT'S SCARY BUT WHAT'S EVEN SCARIER, I WILL BE PAYING FOR IT FOR THE NEXT 5 YEARS SO I CAN'T GET RID OF IT UNLESS I GET KILLED IN IT. IT ONLY HAS 2400 MILES ON IT. TRUCK WAS ALWAYS IN MOTION, SOMETIMES EVEN BACKING UP IN THE MORNING IT'S IN SLOW MOTION WITH A BIG HESITATION.
2MOIS ET DEMI APRèS L'ACHAT LE GPS QUI CHANGE DE LANGAGE, IL MONTRE PLUS LES DéTAILLES, AUCUN SIGNE DE CIRCULATION OU AUTRES ET POURTANT LE DEUX PREMIER MOIS TOUS FONCTION BIEN , PAS DE SON DANS LA RADIO, JE NE PEUX PAS FERMER LES PORTES, J'AI DU LA FERMé MANUELLEMENT, L’ARRIèRE DE LA VOITURE QUI S'OUVRE TOUTE SEUL, J'AI éTé POUR FAIRE DES ACHATS A MON RETOUR J'AI TROUVé L’ARRIèRE DE LA VOITURE OUVERTE (COFFRE) ET POURTANT J'AI BIEN VéRIFIé AVANT DE RENTRER DANS LE MAGASIN PUISQUE CE N'AI PAS LA PREMIèRE FOIS QUE LE PROBLèME CE POSE, J'AI INFORMé LE CONCESSIONNAIRE IL ME DIT QUE C'EST MOI QUI A APPUYER SUR LE BOUTON PAR ERREURS, JE L'AI INFORMé QUE CE QUE JE ME SUIS DITES LA 1ER, 2EME ET 3EME FOIS MAIS Là C'EST PLUS QUE 10FOIS , HIER C'EST L'OUVERTURE DU TOIT QUI NE VEUX PAS S'OUVRIR COMPLèTEMENT, J'AI ESSAYé AUJOURD’HUI MAIS RIEN IL S'OUVRE A MOITIé, LE GPS IL REDEVIENS COMME AVANT, CHAQUE JOUR UNE NOUVEL CHOSE QUE FAIRE????
MY VEHICLE HAS A ACCELERATION, HESITATION PROBLEM. THE VEHICLE IS STOPPED AND WHEN I PUT MY FOOT ON THE GAS IT DOESN'T MOVE THEN AFTER A FEW SECOND SHOOTS FORWARD. JUST MISSED HITTING ANOTHER CAR TODAY ON ROUTE 128. THIS IS A ON GOING PROBLEM. SOMETIMES WHEN I'M DRIVING THE VEHICLE WILL ALL OF A SUDDEN SPEED UP. I FEEL VERY UNSAFE.
I HAVE NOTICED PERSONS REPORTING THE SAME ISSUE I HAVE BEEN EXPERIENCING: MY 2017 HYUNDAI TUCSON HAS BEEN EXPERIENCING EXTREMELY DANGEROUS ACCELERATION ISSUES THAT I WOULD LIKE TO BRING TO THE ATTENTION OF THE NTSB. THE VEHICLE WILL EXPERIENCE LACK OF ACCELERATION WHEN MERGING ONTO HIGHWAYS AND/OR MAKING TURNS THAT REQUIRE ACCELERATION. THE VEHICLE HAS DONE THIS ON SEVERAL OCCASIONS WHERE I WAS UNABLE TO CONTROL THE VEHICLE WITH ONCOMING TRAFFIC, I WOULD TRY TO GO AND IT SEEMED LIKE THE CAR WOULD PAUSE, AND THEN THE VEHICLE WOULD SUDDENLY ACCELERATE. IT IS SCARY, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN, ESPECIALLY WITH MY CHILDREN IN THE CAR AND FOR A POSSIBLE INCIDENT WITH ONCOMING TRAFFIC. NOT THIS HAS HAPPENED ON SEVERAL OCCASIONS AT RANDOM INSTANCES. FROM TURNING, TO ACCELERATING FROM AT A STOP, TURNING, TRYING TO ACCELERATE ON THE HIGHWAY. THERE IS NOT COMMON SPEED THIS IS RELATED TO.
SOME TIMES CAR WILL NOT MOVE THOUGH GAS PEDAL IS PUSHED FROM VERY LOW SPEED TO ACCELERATE. HAPPENED NUMEROUS TIMES TO ME AND JUST BOUGHT CAR IN FEB 2018. I HAVE EVEN FLOORED THE PEDAL WHICH I HAVE NEVER HAD TO DO IN ANY OTHER CAR I'VE OWNED SINCE I'VE HAD A LICENSE TO GET IT TO MOVE. I MADE A 3 PT TURN YESTERDAY AND GETTING READY TO COME OUT OF IT DIDN'T WANT TO MOVE RIGHT AWAY AND A CAR WAS APPROACHING ME FROM BEHIND ON A SIDE STREET LEAVING A FESTIVAL. I'VE ALSO MADE U-TURNS AND GETTING READY TO MOVE INTO TRAFFIC IT HESITATES WHICH IS DANGEROUS. IT STOPS INSTEAD OF GOING EVEN THOUGH GAS PEDAL IS DEPRESSED. I DON'T TRUST CAR TO MOVE PROPERLY FROM SLOW SPEED TO ACCELERATION. I'VE REPORTED IT TO HYUNDAI AND CALLED LOCAL DEALER AND THEY SAID DOUBLE CLUTCH BUT IT NEEDS TO BE FIXED OR A RECALL ON IT. I HAVE READ MANY OF THE SAME TYPE OF COMPLAINTS. DOESN'T HAPPEN ALL THE TIME BUT ENOUGH TIMES. IT CAN BE VERY SLUGGISH AND I BOUGHT CAR WITH UNDER 10,000 MILES ON IT JUST RECENTLY. FOR A TURBO IT SEEMS STRANGE WAY IT REACTS. THIS IS MY 2ND HYUNDAI. MY 2012 HYUNDAI TUCSON WAS FINE. NEVER THOUGHT I'D HAVE THIS TYPE OF PROBLEM FOR MY 2012 PERFORMS WELL AND IS SPUNKY. NOT SURE WHAT TO DO. I PLAN TO CALL DEALER TO TAKE IT IN SOON TO SEE IF THEY CAN DO SOMETHING. I THOUGHT HYUNDAI WAS SAFE CARS TOO IS WHY I WAS GOING FOR ANOTHER ONE. TO KEEP THEIR REPUTATION THEY NEED TO DO SOMETHING AND NOT KEEP SELLING THESE CARS WITH KNOWN PROBLEM. I AM AN EXPERIENCED DRIVER BUT NEW DRIVERS MAY TAKE CHA
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →