Page 3 of 6 · complaints 101–150 of 255

2012 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Jan 1, 2020101,000 milesPA

MY CAR HAS HAD A KNOCKING NOISE AND WHEN I CALLED THE DEALERSHIP IN MARCH 2019 THEY TOLD ME THAT THIS WAS DUE TO A RECENT RECALL THAT CAME OUT FOR THE OIL PAN IS LEAKING AND TOLD ME TO WAIT UNTIL THEY HAD A FIX FOR IT SO I WAITED BROUGHT MY CAR IN FOR THE RECALL. THEY PERFORMED THE RECALL IT DID NOT FIX THE KNOCKING NOISE I CALLED CORPORATE TO FILE A CLAIM THEY HAD ME RETURN TO THE DEALERSHIP AND RUN DIAGNOSTICS IN DETERMINING THE DIAGNOSTICS I AM IN NEED OF A NEW ENGINE HOWEVER THEY ONLY WANT TO PAY 2000 OF THE $3000 TO $6000 IT'S GOING TO COST TO REPLACE THE SHORT BLOCK ENGINE. THEY ALSO STATED THEY HAVE NO IDEA WHAT IS WRONG WITH MY CURRENT ENGINE NOR DO THEY KNOW WHY IT FAILED AND THEY ALSO DON'T KNOW WHY MY CHECK ENGINE LIGHT NEVER CAME ON. THE LOCAL DEALERSHIP ALSO TOLD ME IT WAS FINE TO CONTINUE DRIVING THE VEHICLE.

Engine
Filed Dec 23, 201980,456 milesCA

DRIVING ON HIGHWAY ENGINE CUTS SHUTS OFF. I LET THE CAR ROLL TO THE FIRST OFF RAMP IN WHICH I COULD NOT START THE CAR AGAIN. STUCK IN MIDDLE LANE OF EXIT UNTIL I GOT HELP TO PUSH CAR TO SIDE OF THE ROAD.

Fuel System, Gasoline
Filed Nov 20, 2019NJ

2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO FUEL SWITCH SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL SWITCH FAILED AND CAUSED ENGINE FAILURE PRIOR TO THE WARRANTY EXPIRING BUT, THERE WAS NO REPAIR AVAILABLE AT THE TIME. *JS

Power Train
Filed Nov 5, 201950,000 milesMA

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE GEAR SHIFTER WAS DIFFICULT TO OPERATE WHEN TRANSITIONING IN AND OUT OF THE REVERSE GEAR. WHEN THE VEHICLE WAS PLACED INTO REVERSE, THE GEAR SHIFTER BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO BOCH HYUNDAI (391 PROVIDENCE HWY, NORWOOD, MA 02062, (877) 399-3275) ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Engine
Filed Oct 29, 201957,969 milesFL

DRIVING AT HIGHWAY SPEED WITHOUT ANY NOTICE ENGINE QUIT HAD TO PULL OVER TO THE SIDE OF A VERY BUSY HIGHWAY. ENGINE LIGHTS ALL CAME ON AND ENGINE WOULD NOT RESTART AND MADE A A LOT OF NOISE WHILE TRYING TO TURN OVER. CAR HAD TO BE TOWED TO DEALERSHIP WHO IS TRYING TO GET A NEW ENGINE AND ASSOCIATED PARTS WE ARE NOW 6 WEEKS INTO IT.

Engine
Filed Oct 25, 201970,000 milesTX

OUR TUSCON EXPERIENCED A COMPLETE ENGINE FAILURE AT HIGH SPEED ON THE HIGHWAY ONE YEAR AGO. FOLLOWING NOTIFICATION OF THE NHTSA RECALL (NHTSA RECALL NUMBER: 19V-063), WE PROVIDED DETAILED DOCUMENTATION TO HYUNDAI IN THREE SEPARATE LETTERS WHICH EXPLAINS IN GREAT DETAIL OUR EXPERIENCE. WE HAVE UPLOADED THOSE LETTERS BELOW. THE LETTER DATED 20JUL PROVIDES THE DETAIL OF THE INCIDENT. WE ALSO HAVE INVOICES FOR THE REPAIR WHICH OCCURRED PRIOR TO THE RECALL BEING ANNOUNCED. PLEASE SEE THE ATTACHMENTS FOR MORE DETAIL.

Engine
Filed Oct 23, 201957,974 milesSC

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED AND LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THREE WEEKS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT INFORMED KEFFER HYUNDAI (9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (980) 201-2782) AND WAS INSTRUCTED TO BRING THE VEHICLE BACK IN FOR A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,974.

Engine
Filed Oct 23, 201943,500 milesPA

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE, DECELERATE, AND FAILED TO EXCEED 5 MPH. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR, CAM POSITION SENSOR, AND UPSTREAM OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO SPRINGFIELD HYUNDAI (LOCATED AT 754 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (866) 418-7587) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,500.

Engine
Filed Oct 16, 2019118,000 milesGA

WHILE DRIVING ON THE EXPRESSWAY IN BIRMINGHAM, COMING FROM STOCKBRIDGE, GA WE HEARD A KNOCKING NOISE UNDER THE HOOD AND PULLED OVER. THE NOISE INCREASED, SO WE HAD TO HAVE CAR TOWED ALL THE WAY BACK TO GEORGIA TO A HYUNDAI SERVICE CENTER. IT TURNS OUT THE ROB BEARING FAILED, WAS THE DIAGNOSIS. I PURCHASED THIS CAR IN OCT 2018 THE CAR BROKE DOWN JULY 2019. HYUNDAI TOLD ME IT WOULD COST $10,000 TO REPLACE WITH A NEW ENGINE OR $6,000 USED WITH 90K MILES ON USED ENGINE. I WROTE A LETTER TO HYUNDAI, WHO THEY HAD SOMEONE CONTACT ME AND TOLD ME JUST TO WAIT THERE WILL BE A RECALL SOON. TWO MONTHS LATER I RECEIVE A RECALL NOTICE FOR AN OIL PAN LEAK RECALL #19V063000. THAT WAS TOO LATE! THE CAR IS SITTING IN MY GARAGE BECAUSE I FEEL THAT HYUNDAI IS RESPONSIBLE FOR FIXING THIS CAR. I JUST READ WHERE HYUNDAI/KIA HAD A CLASS ACTION SUIT ON THEM AND THEY SETTLED, BUT 2012 TUCSON WAS NOT LISTED ONLY 2014, 2015, 2018 &2019 TUCSON. HOW DO YOU START A CLASS ACTION LAW SUIT?

Engine
Filed Oct 12, 2019100,973 milesNJ

MY VEHICLE BEGAN MAKING A CLANKING NOISE FROM THE FRONT OF THE CAR WHILE I WAS DRIVING, I PULLED OVER TO CHECK WHAT THE NOISE WAS, WHEN I STOPPED THE VEHICLE I LOOKED UNDERNEATH AND SAW A FLUID COMING OUT, I WAS ABLE TO DRIVE THE CAR HOME BUT THE CLANKING WAS STILL GOING THEN AS I TRIED TO GO A LITTLE FASTER AROUND 30MPH THE ENGINE LIGHT CAME ON, I PULLED INTO MY COMPLEX AND THE CAR COMPLETELY DIED, I WAITED A FEW MINUTES AND STARTED THE CAR UP AGAIN NO LIGHTS CAME ON BUT THERE WAS STILL CLANKING COMING FROM THE FRONT. NEXT MORNING I DROVE IT UP THE STREET TO MY MECHANIC THE CAR DID THE SAME THING BUT THIS TIME THE ENGINE LIGHT CAME ON AND THE OIL LIGHT WAS FLICKERING, AND AS I PULLED INTO THE MECHANIC SHOP THE CAR DIED WHILE I WAS IN MID TURN. THEY TOLD ME THERE WAS A SMALL OIL LEAK BUT NEEDED TO OPEN THE ENGINE TO FIND OUT MORE. THERE WAS A RECALL ON MY VEHICLE SO I TOOK IT TO THE HYUNDAI DEALER TO SEE IF THAT WAS THE CAUSE THEY TOLD ME IT WAS NOT, AS I DID RESEARCH I FOUND THAT HYUNDAI HAS TWO DIFFERENT CARS WITH THE SAME TYPE OF ISSUE WITH THE ENGINE. HYUNDAI FINALLY CAME WITH A DIAGNOSTIC THAT IT WAS MY SPUN BEARING THAT WAS THE ISSUE WITH THE ENGINE, WHICH IS THE EXACT ISSUE AS THE TWO OTHER CARS THE SONATA AND SANTA FE FROM HYUNDAI WITH A RECALL. I HAVE REACHED OUT TO HYUNDAI MANUFACTURING TO INFORM THEM OF THE ISSUE, THEY TOLD ME THAT THE HYUNDAI DEALER WHO DID THE DIAGNOSTIC DOES NOT HAVE TO REPORT THESE FINDINGS IF THEY DO NOT WANT TO. I HAVE SEEN COMPLAINTS WITH MY

Engine
Filed Oct 7, 201972,000 milesPA

DRIVING DOWN INTERSTATE 95 IN PHILADELPHIA, PA (AT 55MPH) WHEN ENGINE STALLED. WAS ABLE TO GET ONTO SHOULDER, AND HAD CAR TOWED TO MECHANIC. MECHANIC TELLS ME THAT THE ENGINE SEIZED (DUE TO NO OIL GETTING TO THE BLOCK), AND THAT I WOULD NEED A NEW MOTOR. CONTACTED HYUNDAI USA, AND THEY HAVE DONE NOTHING ABOUT IT. BASED ON THE REVIEWS, IT LOOKS LIKE THIS IS A COMMON ISSUE, YET THEY ARE DOING NOTHING ABOUT IT.

Power Train
Filed Oct 3, 2019100,000 milesMS

VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.

Engine
Filed Sep 30, 2019AL

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JIM BURKE AUTOMOTIVE SERVICE CENTER AT 205-291-1119 (LOCATED AT 445 13TH ST N, BIRMINGHAM, AL 35203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Sep 26, 2019110,000 milesAR

MY CAR (2012 HYUNDAI TUCSON) WAS EFFECTED BY RECALL 181, ANNOUNCED IN APRIL OF 2019. MY ENGINE SEIZED WHILE DRIVING DOWN THE HIGHWAY AT 80 MPH, LUCKILY WE WERE ABLE TO PULL ON TO THE SHOULDER SAFELY. HAD IT BEEN A MILE OR TWO DOWN THE ROAD THIS WOULD HAVE HAPPENED IN A TUNNEL AND THE OUTCOME COULD HAVE BEEN DRAMATICALLY DIFFERENT AS THERE IS NO SHOULDER. I HAD THE CAR TOWED TO MY LOCAL GARAGE WHERE THEY TESTED VARIOUS THINGS INCLUDING STARTER, ALTERNATOR, BATTERY ETC AND DETERMINED THE ENGINE HAD SEIZED. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND AGAIN AFTER RUNNING DIAGNOSTIC IT WAS DETERMINED THAT THE ENGINE IS SEIZED. NOW I AM IN A WAITING GAME TO SEE IF HYUNDAI WILL DO THE RIGHT THING AND REPLACE THE ENGINE.

Engine
Filed Sep 23, 2019MD

I HAD TO REPLACE THE ENTIRE ENGINE IN MY VEHICLE, NOW HYUNDAI IS PLACING A RECALL ON MY VEHICLE FOR ENGINE OIL LEAK! MY VEHICLE STALLED AND ENGINE DIED WHEN MY ENGINE WENT SO I BELIEVE THIS RECALL HAD A FACTOR ON MY ENGINE DYING. I WAS ON A HIGHWAY, HEAVY TRAFFIC WHEN THE ENGINE STALL, THEN PUTTERED TO THE SIDE OF THE ROAD & QUIT. AFTERWARDS THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC THAT DIAGNOSED VEHICLE AS ENGINE FAILURE - WHICH RESULTED IN FULL ENGINE REPLACEMENT. I FEEL THAT MY ENGINE SHOULD BE FULLY COVERED AND AM REQUESTING A REFUND FOR REPLACEMENT OF MY ENGINE. I NOTIFIED HYUNDAI AT THE TIME OF THIS INCIDENT BUT THEY REPORTED THAT "THERE IS NO RECALLS" FOR ENGINE OR ANY RELATED "RECALLS" SIMILAR TO THE MALFUNCTION OF MY ENGINE.........REALLY? THE HYUNDAI SONATA HAS THE SAME ENGINE IN IT 2011 AND IT HAS A FULL RECALL ON THAT ENGINE. I NEED A CLEAR EXPLANATION PLEASE. I WILL REVIEW MY SUPPORTING DOCUMENTS AND CAN PROVIDE A CLEAR & PRECISE DATE OF INCIDENT. DATE BELOW IS ONLY A GUESS.

EngineCrash1 injured
Filed Sep 20, 2019167,000 milesTX

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.

Engine
Filed Sep 18, 2019151,031 milesGA

HEARD A KNOCKING NOISE WHILE DRIVING ON CITY STREET, PULLED OVER. NO WARNING LIGHTS CAME ON DASHBOARD TO INDICATE ANY KIND OF PROBLEM. CONTACT MY HUSBAND WHO INFORMED ME NOT TO MOVE THE CAR, AND TO HAVE IT TOWED TO OUR HOME HAS NOT MOVED SINCE TOWING. OIL CHANGE WAS DONE 3 MONTHS PRIOR. A FAMILY FRIEND INFORMED ME ABOUT A RECALL ON HYUNDAI VEHICLES,I WAS NOT AWARE OF ANY RE-CALL NOR WAS I CONTACTED BY HYUNDAI. I CALL TO INQUIRE THE WEEK OF 08/26 - 08/30, PROVIDED MY INFO AND WAS INFORMED THAT NO RECALL WAS LISTED FOR MY VEHICLE UNDER THE VIN#, ABOUT A WEEK LATER AFTER MY CALL, I GOT A NOTICE IN THE MAIL 09/09/19 FOR RE-CALL CAMPAIGN 181 - 19V063 SPOKE WITH A REPRESENTATIVE GOT A CASE#. TOWED MY VEHICLE TO DEALER SHIP 09/16/2019 WAS ADVISED MAY NEED A NEW ENGINE.

Engine
Filed Sep 17, 201960,000 milesNJ

ON JULY 4, 2019 I WAS DRIVING AND MY VEHICLE SUDDENLY BROKE DOWN WHILE DRIVING ABOUT 60MPH IN MANAHAWKIN NJ ON RT. 72. I HAVE NOT HAD ANY ISSUES LEADING UP TO THIS. I HAD TO HAVE THE VEHICLE TOWED. SINCE THE NEAREST HYUNDAI DEALERSHIP WAS CLOSED B/C OF THE HOLIDAY I HAD IT TOWED TO MR. TIRE. THEY AT FIRST THOUGHT IT WAS THE ALTERNATOR THEN THE STARTER, BUT THEN DECIDED IT WAS AN ENGINE ISSUE. I THEN HAD IT TOWED TO THE DEALERSHIP AND THEY CONFIRMED IT WAS AN ENGINE FAILURE AND IT WOULD BE COVERED UNDER WARRANTY. HOWEVER IT TOOK A FEW WEEKS TO EVEN GET THAT DETERMINATION. THEN I WAS TOLD THAT PARTS WERE ON BACK ORDER AND IT WOULD BE A MINIMUM OF 3 MONTHS. AFTER WEIGHING OPTIONS I DECIDED TO SADLY TRADE IN THE VEHICLE. ON SEPTEMBER 9, 2019 I RECEIVED A RECALL NOTICE ON THE CAR (NHTSA RECALL #: 19VX-063; HYUNDAI RECALL #: 181) FOR OIL LEAK THAT COULD LEAD TO ENGINE DAMAGE, STALLED ENGINE, RISK OR CRASH OR FIRE. I AM VERY UPSET THAT I AM JUST RECEIVING THIS RECALL NOW AND THE INCIDENT COULD HAVE BEEN PREVENTED. LUCKILY I WAS NOT ON A VERY BUSY ROAD AT THE TIME OF THE BREAK DOWN BUT IT COULD HAVE VERY WELL PUT ME IN A DANGEROUS SITUATION.

Engine
Filed Sep 13, 2019AZ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO MARTIN SWANTY HYUNDAI (928-692-3232, LOCATED AT 4180 STOCKTON HILL ROAD, KINGMAN, AZ 86409). THE CONTACT WAS INFORMED TO COME BACK ANOTHER TIME BECAUSE THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Sep 9, 2019115,163 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND OTHER PARTS OF THE ENGINE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RON CARTER HYUNDAI (18100 GULF FWY A, FRIENDSWOOD, TX 77546, 281-929-0246) WHERE THE CONTACT PAID TO HAVE THE VEHICLE DIAGNOSED. AFTER TAKING THE VEHICLE FOR AN INSPECTION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL. PER THE RECALL NOTICE, THE ENGINE OIL PAN COULD LEAK AND, IF NOT ADDRESSED, THE LOSS OF OIL MAY RESULT IN ENGINE DAMAGE. THE DEALER STATED THAT THEY WOULD TAKE A LOOK AT THE VEHICLE IN REGARDS TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,163.

Engine
Filed Sep 9, 201998,500 milesVA

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REV, BUT BEGIN TO SLOW DOWN. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WAS RISING. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING THIRTY MINUTES, THE VEHICLE WAS RESTARTED, BUT IT STILL MADE AN ABNORMAL NOISE. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO FAIRFAX HYUNDAI (LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 352-0444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,500.

Power Train
Filed Aug 28, 201983,000 milesSC

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE SOUND AS THOUGH THE SHIFTER WERE IN THE WRONG GEAR. THE VEHICLE PERFORMED AS IF IT WOULD STALL, BUT NEVER DID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN SOUTH CAROLINA TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

Engine
Filed Aug 19, 2019113,000 milesVA

AUG 11TH MY CAR STARTED MAKING A SLIGHT TICKING NOISE, I MADE AN APPOINTMENT WITH HYUNDAI FOR SERVICE TO FIND OUT ABOUT THE NOISE. AS I LEFT THE SERVICE DEPARTMENT OF WILLIAMSBURG HYUNDAI THE DAY I MADE THE APPOINTMENT, I ASKED THE SERVICE ATTENDANT IF HE WAS SURE THE CAR WAS OK TO DRIVE, HE ASSURED ME IT WOULD BE OKAY. APPROXIMATELY FIVE MILES DOWN THE ROAD THE ENGINE STARTED TO VIBRATE AMD SHAKE SO BAD I HAD TO PULL OVER AND THE ENGINE LIGHT CAME IN FOR THE FIRST TIME SINCE I HAVE OWNED THE 2012 HYUNDAI TUSCON. I WAS ABLE TO TURN AROUND AND DRIVE THE VEHICLE @25MPH WITH HAZARD LIGHTS ON, BACK TO THE DEALERSHIP THAT WAS NOW CLOSED. I FILLED OUT THE INFORMATION FOR THE AFTER HOURS DROP OFF AND LEFT THE CAR AT THE SERVICE GARAGE. I RECEIVED A CALL TODAY THAT I NEEDED A NEW MOTOR!!!!!! THERE WAS NO WARNING!! I MAINTENANCES MY VEHICLE REGULARLY, THIS SHOULD NOT HAVE HAPPENED AND IT UNACCEPTABLE.

Engine
Filed Aug 14, 2019107,750 milesNY

WAS DRIVING ABOUT 30 MPH ON A BUSY 4 LANE STREET, MY CAR STALLED WITHIN A HALF A MILE WITHOUT ANY WARNING. AFTER THE ENGINE STOPPED, MY CHECK ENGINE LIGHT AND OIL CAME ON. WAS TOWED TO MECHANIC WHERE HE STATED ENGINE DIED RELATED TO A PISTON BEARING. MY CAR HAD OIL, BUT WAS DUE FOR AN OIL CHANGE. MY CAR IS BEEN AT HYUNDAI FOR A WEEK WITH NO ANSWERS OR RESOLUTIONS.

Engine
Filed Aug 8, 201971,000 milesNJ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE ENGINE SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT DUE TO BEARING WEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Engine
Filed Jul 29, 2019TN

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALLMARK HYUNDAI (1198 W MAIN ST, HENDERSONVILLE, TN 37075, (615) 855-3200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Jul 25, 201990,000 milesNJ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 70-80 MPH, THE VEHICLE STALLED AND SHOOK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH THEIR OWN WATER BOTTLE. NO POLICE REPORT WAS MADE. THEIR WERE NO INJURIES SUSTAINED WHEN PUTTING OUT THE FIRE HOWEVER, THE CONTACT DID RECEIVE BRUISES FROM SLIDING DOWN A HILL IN SEARCH FOR MORE WATER TO EXTINGUISH THE FIRE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DIDN'T KNOW IF THE VEHICLE WAS TOTALED. THE CONTACT TOOK THE VEHICLE TO MILLER HYUNDAI (4477 VESTAL PARKWAY EAST VESTAL NY, 13850) WHERE THE VEHICLE WAS LEFT AND WAS CURRENTLY BEING INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE CONTACT WAS NOW WAITING FOR INFORMATION FROM HYUNDAI AND THE CONTACT PROVIDED THE MANUFACTURER EVIDENCE FROM THE FIRE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.

Engine
Filed Jul 24, 201964,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). CAROLINA HYUNDAI OF HIGH POINT (LOCATED AT 2431 N MAIN ST, HIGH POINT, NC 27262, (336) 884-7000) STATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jul 12, 2019150,229 milesNC

I WAS DRIVING MY TUCSON ABOUT 50-55 MPH ON A TWO WAY HIGHWAY (3) WHEN MY CAR STARTED MAKING A LOUD NOISE, THE NOISE WAS LIKE IT WAS KNOCKING AND SCREECHING. THE CAR THEN STARTED SHACKING AND SLOWED TO ABOUT 20-25 MPH. I PUT MY FLASHERS ON AS SEVERAL CARS PASSED ME. THE ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD. THIS WAS THE FIRST TIME ANY OF THESE THINGS HAPPENED WITH MY CAR. I CALLED MY HUSBAND, WHO WAS OUT OF TOWN. HE HAD THE CAR TOWED TO HIS BUSINESS AND THEN TOWED TO A REPAIR BUSINESS ONCE HE RETURNED. HIS MECHANIC LOOKED AT THE CAR AND TOLD MY HUSBAND THAT THE CAR HAD A THROWN ROD. HE SAVED OIL WHICH HE SAID HAS SHAVINGS IN IT. HE ALSO TOLD HIM THAT HYUNDAI TUCSON'S, SANTA FE, AND SONATA HAVE HAD THESE PROBLEMS. MY HUSBAND WENT TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THE MANAGER SAID THIS MODEL HAS NOT BEEN RECALLED. HOWEVER, WE RECEIVED A CARD FROM HYUNDAI ON APPROXIMATELY JUNE 12-14, 2019 STATING THAT OUR VEHICLE WAS UNDER A RECALL AND THAT WE WOULD BE CONTACTED. THE VEHICLE HAS BEEN SERVICED REGULARLY WITH OIL CHANGES, ETC. WHICH ARE DOCUMENTED. THE VEHICLE HAS 150,229 MILES. IN LIGHT OF THE MECHANIC TELLING US ABOUT THIS PROBLEM, WE FILL THAT HYUNDAI SHOULD DO SOMETHING ABOUT THIS. THE MECHANIC INDICATED THAT HYUNDAI RECALLED THE SANTA FE AND SONATA WITH THE EXACT SAME MOTOR, BUT DID NOT RECALL THE TUCSON. HE ALSO INDICATED THAT 30,000 TUCSON'S WERE RECALLED FOR THE EXACT SAME PROBLEM AS OURS IN CANADA. HOW CAN THIS BE THERE AND NOT IN THE UNITED STATES?

Engine
Filed Jul 11, 2019NJ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jul 9, 2019114,888 milesVA

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HARRISONBURG HYUNDAI (2811 S MAIN ST, HARRISONBURG, VA 22801, (855) 475-9483) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT WANT TO PERFORM A DIAGNOSTIC TEST. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS 114,888. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Jul 6, 2019NY

I HAVE RECEIVED WARNINGS FROM THE MANUFACTURER THAT THE PROBLEM WITH THE TRANSMISSION COULD CAUSE THE ENGINE TO SEIZE WHILE DRIVING AT HIGH SPEEDS. THEY INDICATED THEY MAY HAVE A SOLUTION IN MID MAY 2019 AND AS OF YET KNOWN HAS BEEN FOUND. YOUR WEBSITE VALIDATED THAT NO SOLUTION HAS BEEN FOUND AND ENCOURAGED WE REPORT THIS TO YOU. AT THIS POINT THE CAR CAN BE DIFFICULT TO START/ENGAGE THE MOTOR UNLESS THE SHIFT LEVER IS MANIPULATED THERE HAS BEEN DIFFICULTY RESTARTING THE CAR AFTER A FOUR TO FIVE HOUR DRIVE.

Engine
Filed Jul 5, 2019131,250 milesMI

MANUFACTURER SENT RECALL LETTER IN EARLY FEBRUARY STATING THE ENGINE WAS UNDER RECALL FOR OIL LEAK / POSSIBILITY OF FAILURE CAUSING A SERIOUS LOSS OF POWER SITUATION WHILE DRIVING NO ADVERSE ACTION THIS FAR BUT WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE AS THE ENGINE MAY AIL AT ANY TIME WITH NO WARNING

Engine
Filed Jul 1, 2019AR

2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD *JS

Engine
Filed Jun 28, 2019NJ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BURNS HYUNDAI (550 W RTE 70, MARLTON, NJ 08053, (856) 983-3700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Jun 25, 2019134,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER : 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, HE HEARD AN EXPLOSION IN THE ENGINE AND THE POWER BRAKES STOPPED WORKING. THE ENTIRE PANEL ILLUMINATED AND THE CONTACT PULLED THE VEHICLE OVER. THE VEHICLE WAS SMOKING AND THE CONTACT HAD TO BE HELPED OUT OF THE VEHICLE BY A PASSER BY. THE ENTIRE VEHICLE ENGULFED IN FLAMES. THE FIRE WAS FROM THE FRONT OF THE VEHICLE BY THE ENGINE AND WENT TO THE REAR PASSENGER DOORS. THERE WERE NO INJURIES. A POLICE AND FIRE REPORT WERE COMPLETED AND THE FLAMES WERE FINALLY PUT OUT BY THE FIRE COMPANY. THE DEALER KEY HYUNDAI 4660 SOUTHSIDE BLVD #100, JACKSONVILLE, FL 32216 (904) 642-6060 WERE EMAILED BY THE CONTACT TO TRY TO ARRANGE TO HAVE THE VEHICLE TOWED TO THEIR LOCATION FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 134,000.

Engine
Filed Jun 25, 2019149,000 milesNJ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE, WHICH POSSIBLY ORIGINATED FROM THE CONNECTING RODS FROM THE ENGINE PISTONS. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000.

Engine
Filed Jun 20, 2019FL

WHILE DRIVING MY VEHICLE IT COMPLETED SHUT OFF. I HAD IT TOWED BACK TO MY WORK AND WAS TOLD IT POSSIBLY THREW A ROD. I THEN RECEIVED A RECALL NOTICE THAT THERE IS POSSIBLE ENGINE OIL LEAK- WHICH IS EXACTLY WHAT CAUSED MY VEHICLE TO MALFUNCTION. ONCE THE RECALL LETTER WAS RECEIVED I CALLED HYUNDAI OF ORANGE PARK AND WAS TOLD IT PROBABLY WAS RELATED AND THAT THEY WOULD LOOK IT OVER. ONCE IT WAS THERE I WAS INFORMED SINCE THERE ISN'T CURRENTLY A REMEDY THEY CANNOT DO ANYTHING AT THIS TIME- ALTHOUGH ORIGINALLY I WAS TOLD THAT THEY COULD POSSIBLY FIX IT AND THEN THEY WOULD BE REIMBURSED BY HYUNDAI. I THEN HAD TO HAVE MY VEHICLE TOWED TO MY HOME AFTER THEM TRYING TO CHARGE ME A DIAGNOSTIC FEE WHICH THEY ENDED UP WAIVING. IT HAS NOW BEEN MONTHS SINCE I HAVE HEARD REGARDING WHAT THE REMEDY WILL BE WITH THE ENGINE. DURING THIS TIME I HAVE HAD TO PURCHASE ANOTHER VEHICLE WHILE STILL PAYING ON A PERSONAL LOAN THAT I RECEIVED TO PURCHASE THE VEHICLE. I AM TRYING TO GET THIS TAKEN CARE OF BUT CAN'T SEEM TO GET ANY RESOLUTION.

Engine
Filed Jun 18, 2019SC

THE RECALL NUMBER IS 15819540. I RECEIVED A RECALL LETTER FOR MY 2012 TYSON HYUNDAI STATING THAT, 'THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK, IF LEFT UNREPAIR AND OPERATED OVER TIME, COULD EVENTUALLY LEAD TO ENGINE DAMAGE.' I WANT TO KNOW HOW LONG HYUNDAI HAVE TO COME UP WITH A IMPLEMENT A RECALL REMEDY. I HAVE NOT RECEIVED A SECOND LETTER.

Engine
Filed Jun 14, 2019TX

THERE IS APPARENTLY AN ISSUE WITH MY ENGINE. IT IS MAKING A KNOCKING NOISE AND MY SHOP SAYS IT WILL HAVE TO BE SERVICED SOON AND THAT THERE IS AN ISSUE WITH THESE MODELS.

Engine
Filed Jun 14, 201998,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT DROVE TO THE SCENE AND ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED DORAL HYUNDAI (2700, 10285 NW 12TH ST, DORAL, FL 33172, (305) 722-6094) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

Engine
Filed Jun 12, 2019CT

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART EVER SINCE THE RECALL WAS ISSUED ON FEBRUARY 28, 2019. BALISE HYUNDAI (413-306-3041, LOCATED AT 683 E COLUMBUS AVE, SPRINGFIELD, MA 01105) WAS CONTACTED AND A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF CONSUMER STATED COULD HAVE A FIRE AT ANY TIME WHILE DRIVING.*JB

Engine
Filed Jun 11, 2019125,000 milesPA

I WAS DRIVING MY CAR DOWN A BUSIER ROAD WHEN THE ENGINE HAD SHUT OFF AND THE CAR HAD STOPPED RUNNING. I COULD NOT GET IT JUMPED OR STARTED. I HAD NOT HEARD ANYTHING ABOUT A RECALL UNTIL I LOOKED IT UP. I HADN'T RECEIVED ANY LETTERS IN THE MAIL STATED THE RECALL ON THE CAR OR I WOULD NOT HAVE BEEN DRIVING IT. THAT WAS THE LAST WEEK OF APRIL. I AM NOW GETTING FRUSTRATED BECAUSE I'M MAKING PAYMENTS ON A CAR THAT WON'T START AND I CAN'T DRIVE. IT'S BEEN OVER A MONTH AND I HAVEN'T HEARD ANYTHING.

Engine
Filed Jun 10, 2019MD

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN HYUNDAI (3516 FORT MEADE RD, LAUREL, MD 20724, (301) 725-4400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Jun 8, 2019TX

YESTERDAY AROUND 9:00 PM I WAS DRIVING ON HWY 150 IN SAN ANTONIO TX WITH MY KIDS AND ALL THE LIGHTS CAME ON ON THE DASH BOARD OR CLUSTER AND THE ENGINE DIE ON ME AND WOULDN'T START I TOOK IT TO A DEALER AFTER PAYING 220.00 FOR TOWING , NOW ITS AT RED MCCOMBS HYUNDAI RUBEN RODRIGUEZ SERVICE ADVISOR SAID HE WILL GIVE ME AND ANSWER

EngineFire
Filed Jun 6, 2019127,000 milesNJ

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER LESTER GLENN HYUNDAI (TOMS RIVER LESTER GLENN AUTO GROUP 386 NJ-37 (732) 691-4108 23502) WHERE INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACT HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

Engine
Filed May 30, 201980,000 milesMD

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND THE CONTACT HAD TO CALL A TOW TRUCK. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) DID NOT APPLY TO THE CONTACT'S VEHICLE AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed May 26, 201979,800 milesMD

WHILE DRIVING HOME I HEARD A SUDDEN STRANGE NOISE COMING FROM MY CAR. I PULLED OVER AND WALKED AROUND MY VEHICLE TO SEE IF I COULD SEE ANYTHING. WENT TO START MY CAR BACK UP AND IT WOULDN'T START AND MY ENGINE LIGHT CAME ON. GOT OUT POPPED THE HOOD, LOOKED UNDER THE VEHICLE, AND THERE WAS OIL FROM MY CAR ON THE GROUND. HAD TO CALL MY INSURANCE COMPANY AND THEY TOWED MY VEHICLE TO THE DEALERSHIP.

Engine
Filed May 22, 2019102,000 milesRI

CONTACT IS THE OWNER OF A 2012 HYUNDAI TUSCON. ENGINE HAS A KNOCKING NOISE - SLOWS DOWN ON ACCELERATION - A LOSING OIL. DEALER WAS CONTACTED WITH REGARDS TO RECALL #181. CONTACT WAS TOLD THAT MY VEHICLE WAS NOT PART OF THE RECALL. RECALL STATES HYUNDAI TUSCON MODEL YEAR 2011 THROUGH 2013. CONTACT HAS BEEN READING THE COMPLAINTS REGARDING THE ENGINE AND THEY ALL SEEM VERY SIMILAR. CONTACT TRAVELS ON THE HIGHWAY DAILY AND IS NOW AFRAID OF AN ENGINE STALL. CONTACT IS UPSET THAT SAID VEHICLE IS NOT PART OF THE RECALL. CURRENT MILEAGE 106,248

Engine
Filed May 22, 201990,000 milesVA

ON SATURDAY MAY 4, 2019, MY SON WAS ON GUARD DUTY AT VMI AND HE LENT HIS CAR TO HIS CLOSE FRIEND AND ROOMMATE TO ATTEND A FAMILY EVENT IN ARLINGTON, VA. AFTER ABOUT 100 MILES ON THE ROAD WHILE [XXX] WAS DRIVING IT ON INTERSTATE 81 GOING NORTH, THE CAR STARTED TO SLOW SUDDENLY, AND THE ENGINE AND GAS LIGHT CAME ON THE DASHBOARD, WITH NO OTHER EARLIER WARNING. HE HAD TO SCAN THE AREA QUICKLY TO MAKE SURE OTHER DRIVERS WERE PAYING ATTENTION AS HE WAS QUICKLY DROPPING BELOW THE MINIMUM SPEED LIMIT. THIS SAME THING WAS HAPPENING TO MULTIPLE CAR OWNERS OF THIS MAKE/MODEL YEAR. THE CAR DOWNRIGHT STOP RUNNING IN THE MIDDLE OF THE INTERSTATE, WITH NO WARNING. THIS PUT MY SON'S LONG-TIME FRIEND AND ROOM MATE AT RISK! EVERY SERVICE AND TOW STATION WITHIN 60 MILES OF HARRISONBURG WERE BUSY OR CLOSED. THIS SUDDEN STALL ISSUE WAS KNOWN ON 2/5/2019 AND WITH YOUR SYSTEMS KNOWING THE CURRENT OWNER, ADDRESS, AND MY VEHICLE #, THERE IS NO EXCUSE FOR NOT ALERTING ME! I HAVE INCURRED ADDITIONAL TOWING FEES BECAUSE I HAD MY SON'S FRIEND TOWED TO THE CLOSEST RESIDENTIAL AREA OFF THE HIGHWAY WHERE THERE WAS A LOCAL SERVICE STATION. COME TO FIND OUT AFTER THEY DID A ONCE OVER THE CAR, THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE TECH HAD TO HAND-CRANK THE ENGINE TO GET IT STARTED. IN OTHER WORDS, IT MET ALL THE CRITERIA FOR THIS ISSUE KNOWN BY HYUNDAI. I HAVE HAD MY VEHICLE REGULARLY SERVICED AT THE HYUNDAI DEALER SERVICE TWICE IN DECEMBER 2018, NOVEMBER 2018, AND MANY OTHER TIMES BEFORE THIS. N

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →