Page 24 of 24 · complaints 1,151–1,154 of 1,154

2015 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Power Train
Filed Jan 27, 2015300 milesOH

I WENT TO ACCELERATE, BY DEPRESSING THE ACCELERATOR, AND THE ENGINE REVVED HIGH, BUT, THE CAR DID NOT ACCELERATE AND THERE DIDN'T APPEAR TO BE POWER AT THE WHEELS. IT ACTED AS IF THE TRANSMISSION WAS SLIPPING. I LET OFF OF THE PEDAL AND IT DOWNSHIFTED AND POWER TO THE WHEELS WAS RESTORED. I REPEATED THIS PROCESS 3 TIMES AFTER AND I COULD REPLICATE IT EVERY TIME. DROVE TO THE DEALERSHIP AND LEFT IT FOR SERVICE. THEY DROVE IT THE NEXT DAY AND COULDN'T REPLICATE THE ISSUE. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THAT DAY EITHER. *TR

Engine
Filed Jan 20, 2015386 milesMD

I PURCHASED MY HYUNDAI SONATA ON 1/05/2015 WITH ONLY 6 MILES FROM SHEEHY HYUNDAI OF WALDOR IN MARYLAND AFTER 11 DAYS OF PURCHASE ON JANUARY 16 2015 AT APPROXIMATELY 5:45 PM (RUSH HOUR IN THE DC METRO AREA) MY SONATA CAME TO AN ABRUPT STOP WITHOUT ANY WARNING SIGNS ON THE HIGHWAY IN MIDDLE LANE WHICH IS VERY DANGEROUS AND VERY SCARY AND PUT ME IN A VERY VULNERABLE POSITION. THE ENGINE SHUT OFF, I WAS UNABLE TO STEER OUT THE WAY OF TRAFFIC AND THE BRAKES LOCKED UP AND I WAS UNABLE TO DO ANYTHING WHILE IN THE MIDDLE OF THE RUSH HOUR TRAFFIC. I WAS A SITTING DUCK WAITING TO GET SMASHED BY A PICKUP TRUCK DIRECTLY IN THE BACK OF ME.THANK MY GOD NOTHING HAPPENED. I WAS UNABLE TO USE THE SOS AND BLUELINK EMERGENCY FEATURES THAT IS EQUIPPED CAME WITH 3 MONTHS FREE ACTIVATION IN THIS VEHICLE. I HAD TO PERSONALLY CALL VIA MY CELL PHONE AND AWAIT POLICE ASSISTANCE WHICH WAS 10 MINUTES STILL IN THE MIDDLE OF THE HIGHWAY AND AFTER THE ASSISTANCE OF THE POLICE WE WERE ONLY THEN ABLE TO PUSH THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE BLUELINK CUSTOMER SERVICE DID VERY POORLY IN RESPONDING AFTER ALL THIS EMERGENCY SITUATION AND TO MAKE IT WORSE THEY DID NOT PROVIDE A TOW UNTIL 1.45 MINUTES AFTER, THEN COMMENCE TO JUSTIFY THIS LONG PERIOD BY STATING ITS "FRIDAY AND THE NORMAL TIME IS 2 HOURS OR MORE". THEREFORE, I AM PLEADING TO SHEEHY DEALERSHIP AND HYUNDAI CORPORATION ALONG WITH ANYONE ELSE THAT CAN ASSIST ME TO ENSURE THAT I HAVE A NEW REPLACEMENT VEHICLE. I AM GETTING NOWHERE WITH SHE

Engine
Filed Jan 19, 20153,552 milesOH

THIS IS A NEW HYUNDAI SONATA 2015. THE ENGINE CHECK LIGHT CAME ON AND THE ENGINE STARTED RUNNING ERRATICALLY. THE FOLLOWING SYMPTOMS CAN BE A SAFETY CONCERNS: 1. SOMETIMES WHEN IDLING AT INTERSECTION THE ENGINE RPM GOES UP ALL OF A SUDDEN AND THE CAR STARTS MOVING FORWARD AND ONLY A STRONGER PUSH ON THE BRAKES STOPS THE CAR FROM CRASHING INTO THE VEHICLE AHEAD OR RUNNING A RED LIGHT. 2. WHEN DRIVING ON HIGHWAY THE CAR LACKS POWER EVEN IF THE GAS PEDAL IS DEPRESSED ALL THE WAY INTO THE FLOOR. THIS PREVENTS THE CAR FROM PROPERLY ACCELERATING WHEN MERGING INTO INCOMING TRAFFIC. I TOOK THE CAR TO THE DEALERSHIP AND THEY IDENTIFIED THE ISSUE IS "CAM COVER LEAKING" AND "OIL COMING THROUGH THE OIL SEAL MAKING THE MOTOR DO WEIRD THINGS". THESE ARE THE QUOTES FROM THE PAPER I GOT FROM THE DEALER. THE CAR SPENT 2 WEEKS WITH THE DEALER. THEY REPLACED THE CAM COVER. BUT 2 DAYS LATER THE PROBLEM APPEARED AGAIN. I'M AFRAID OF DRIVING THIS CAR NOW, BECAUSE ENGINE BEHAVES ERRATICALLY. AND THIS CAR ONLY HAS 3500 MILES ON IT. *TR

Air Bags
Filed Jan 6, 2015125 milesNC

WE PURCHASED A 2015 HYUNDAI SONATA SPORT/L1 ON 26 DEC 2014. MY WIFE REQUIRES AN EXTRA CUSHION TO SIT ON DUE LOWER BACK PROBLEMS. OUR PREVIOUS CAR (2007 CHEVROLET IMPALA) HAS SENSORS UNDER THE PASSENGER SEAT THAT CONTROL THE PASSENGER AIR BAG DEPLOYMENT. WITH MY WIFE SITTING ON THE EXTRA CUSHION, THE SENSORS CORRECTLY DETERMINED SHE WAS SITTING IN THE PASSENGER SEAT AND SET THE AIRBAG TO OPERATE IF WE WERE TO BE INVOLVED IN AN ACCIDENT. NOT REALIZING WE WERE GOING TO HAVE A PROBLEM WITH THE NEW HYUNDAI SONATA AIRBAG SENSORS, WE DID NOT TAKE THE EXTRA CUSHION ALONG WITH US ON THE TEST DRIVE. THREE DAYS LATER WE DISCOVERED THAT THE PASSENGER AIRBAG SENSOR DID NOT RECOGNIZE MY WIFE SITTING IN THE PASSENGER SEAT WHILE USING HER EXTRA CUSHION FOR SUPPORT. I BROUGHT THIS TO THE ATTENTION OF THE HYUNDAI SERVICE DEPARTMENT WHERE I PURCHASED THE CAR. SEVERAL ATTEMPTS TO CORRECT THE PROBLEM WERE UNSUCCESSFUL, AND I FINALLY CONVINCED THE GENERAL MANAGER TO HAVE THE OCS SYSTEM CONNECTED TO THE DIAGNOSTIC COMPUTER AND CHECK THE OPERATING SPECIFICATIONS. THE GENERAL MANAGER AND THE SERVICE MANAGER INFORMED ME THAT THE SENSORS WERE WORKING PROPERLY, BUT THEY STATED THAT HYUNDAI IS NOW USING A "GEL PACK" IN THE SEAT TO SENSE IF SOMEONE IS SITTING THERE. IN THE OWNERS MANUAL THERE IS A NOTE SAYING THAT A THICK COAT OR EXTRA CUSHION WILL NOT ALLOW THE SENSORS TO OPERATE PROPERLY. THIS SEEMS TO BE A SAFETY PROBLEM SINCE ANYONE WEARING A THICK COAT AND SITTING IN THE FRONT PASSENGER SEAT OF THE 2

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →