TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK VIOLENTLY AND THERE WAS AN ABNORMAL NOISE WHILE DRIVING AT 70 MPH. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT HAD TO REDUCE THE SPEED TO BE ABLE TO BRING THE STEERING WHEEL UNDER CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COUPLER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
2011 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
STOPPED AT A RED LIGHT - MIDDLE LANE OF 3 LANES. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE AND REALIZED THE CAR HAD STALLED. CAR WOULD NOT RESTART - REPAIR SHOP SAID ENGINE SEIZED - WHICH SEEMS TO BE A COMMON OCCURRENCE. CALLED ONE SALVAGE YARD THAT LISTED 4 IN STOCK - THEY WERE ALL SOLD. I WAS STUCK IN THE MIDDLE LANE OF TRAFFIC UNTIL A POLICE CAR STOPPED BEHIND ME AND TURNED ON HIS LIGHTS. I AM NOT UNDER WARRANTY DUE TO BEING THE 2ND OWNER (WARRANTY IS HALF - 50,000 MILES). I STILL OWE AND NOW I HAVE TO PAY AT LEAST 4000.00 TO HAVE A USED ENGINE INSTALLED (WHICH APPEARS WILL HAVE THE SAME PROBLEM EVENTUALLY). ...UPDATED 09/28/15 *BF UPDATED 12/08/2017*CN
AT THE VERY BEGINNING IT WAS JUST A NOISE THAT SOMETIMES YOU CAN BARELY HEAR WHENEVER I WAS TRYING TO TURN THE WHEEL TO THE RIGHT OR TO THE LEFT, BUT AT THE DAYS GOES BY THE SITUATION ITS TURNING TO THE WORST, THE NOISE HAS BECAME LOUDER AND THE WHEEL IS TOTALLY LOOSE, RIGHT NOW YOU DON'T EVEN HAVE TO TURN THE WHEEL TO HEAR THE NOISE YOU CAN HEAR THE NOISE JUST WITH THE REGULAR VIBRATION OF THE CAR ON THE ROAD. I MADE A RESEARCH AND I FOUND A RECALL FOR THE 2011 HYUNDAI SONATA BECAUSE OF ISSUES WITH THE STEERING, I CALLED HYUNDAI CUSTOMER SERVICE IN ORDER TO GET INFORMATION ABOUT THE RECALL AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL JUST BECAUSE MY CAR WAS MADE 2 MONTHS AFTER THE DATE ON THE RECALL, I EXPLAINED THAT MY CAR WAS HAVING THE SAME ISSUE AS THE CARS ON THE RECALL AND MY CAR WAS ALSO MADE IN THE SAME FABRIC IN ALABAMA AS THE CARS ON THE RECALL WITH JUST TWO MONTHS OF DIFFERENCE MAYBE MY CAR ALSO HAVE THE SAME PROBLEM WITH THE STEERING AS THE OTHERS BECAUSE ITS JUST TWO MONTHS AND THAT'S NOT ENOUGH TIME TO FIX SOMETHING IN SOME CASES. THE ONLY OPTION THAT THEY GAVE ME WAS TO ADDRESS THIS SITUATION TO YOU GUYS (NHTSA) BECAUSE YOU RECEIVE ALL THE CUSTOMERS COMPLAINTS AND POLICE REPORTS AND YOU GUYS ARE THE ONLY ONES THAT CAN MAKE A DECISION OR THE ONLY ONES THAT CAN MAKE A RECALL HERE IN THIS SITUATION. THANKS IN ADVANCED FOR YOUR HELP.....UPDATED 10-13-15 *BF UPDATED 3/28/2016 *JS UPDATED 12/08/2017*CN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE FRONT OF THE VEHICLE AND THE VEHICLE BEGAN TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 20 MPH, THE ENGINE SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
I WALKED OUT OF MY HOME AND AROUND THE BACK OF THE VEHICLE. I NOTICED THAT THE RIGHT REAR BRAKE LIGHT HOUSING (PASSENGER'S SIDE) WAS STICKING OUT ABOUT 1 INCH FROM THE VEHICLE. I OPENED THE TRUNK AND REMOVED THE INTERIOR ACCESS PANEL COVER TO LOOK AT THE LIGHT ASSEMBLY FROM THE INSIDE AND FOUND THAT ALL THE MOUNTING HOLES WERE FRACTURED/SHATTERED, AND NONE OF THE STUDS LIKE BOLTS WERE ATTACHED TO THE TAIL LIGHT ASSEMBLY. THE ONLY THING HOLDING THE HOUSING ASSEMBLY ONTO THE CAR WAS THE TAILLIGHT WIRE ASSEMBLY. THERE WAS NO DAMAGE TO THE VEHICLE IN ANY WAY. NO SURFACE SCRATCHES. NO BODY DAMAGE. IT APPEARS THAT THE PLASTIC SHATTERED FROM CRACKS INCURRED AT INSTALLATION WHEN OVERLY TIGHTENED AT FACTORY AND/OR NORMAL VIBRATION OF THE VEHICLE.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HORN FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
MY FATHER IN LAW WHO IS A MECHANIC CHANGED MY OIL ON SUNDAY. MY HUSBAND AND I HAVE ONE CAR SO I LEFT VEHICLE HOME SO IT COULD GET CHANGED. MONDAY 7/14/15 I DROVE CAR TO WORK WHICH IS 10 MINS FROM HOME. I DROVE CAR HOME FROM WORK CAR WAS FINE. WHEN MY HUSBAND DROVE THE CAR BACK FROM THE STORE AND HE SAID THAT HE WENT TO ACCELERATE THE CAR DID NOTHING. THERE WAS NO WARNING LIGHTS OR ANYTHING. MY HUSBAND HAD TO COAST ALL THE WAY INTO DRIVEWAY. IN OCTOBER OF 2014 I HAD THE STARTER REPLACED BY THE DEALER UNDER WARRANTEE AND 6 RECALLS TAKEN CARE OF. DURING THAT TIME THEY HAD BROKEN THE WHOLE FRAME OF THE CAR AND I WAS WITH RENTAL FOR A WEEK AND A HALF. SO AT THIS TIME I THOUGHT THAT THE STARTER WENT AGAIN. I HAD TO WAIT UNTIL FRIDAY TO TAKE THE CAR TO THE SHOP SINCE I WAS 484 MILES OVER WARRANTY AND HAD TO PAY FOR DIAGNOSTIC. LEFT CAR AT DEALERSHIP AT 8:30AM. THEY HAD NOT GOTTEN BACK TO ME UNTIL MONDAY 20, 2015. THE CALLED TO TELL ME THAT IT WAS THE STARTER WHICH WOULD NOT BE COVERED AND OH YEAH YOU'RE ENGINE HAS SEIZED, AND OH YEAH YOU'RE CAR HAS BEEN LEAKING OIL PROFUSELY. I EXPLAINED THAT THE CAR HAD NOT BEEN LEAKING THE ENTIRE TIME IT HAD BEEN SITTING IN MY GARAGE NOR DID IT LEAK ON THE TOW TRUCK. AND THEN I ASKED HOW CAN AN ENGINE SEIZE AT 60000 MILES. THEY WANT TO CHARGE ME 8000 FOR STARTER AND REMODED ENGINE AND 6000 FOR NEW ENGINE AND STARTER. I AM NOT REPLACING ENGINE WITH ANOTHER FAILED ENGINE. I AM GOING TO SEEK ADVICE FROM LAWYER. THANK HEAVENS MY HUSBAND WAS NOT DRIVIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN TURNING THE VEHICLE, THE STEERING COLUMN MADE AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THE RECALL NOTICE STATES THAT: "DURING THE AFFECTED MODELS' PRODUCTION PERIODS, SOME VEHICLES WERE EQUIPPED WITH STOP LAMP SWITCH ASSEMBLIES THAT MAY EXPERIENCE INTERMITTENT SWITCH POINT CONTACT. POTENTIALLY RESULT IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE,(WICH IS HAPPENING) INTERMITTENT ABILITY TO REMOVE THE VEHICLE'S SHIFTER FROM THE PARK POSITION( ALSO HAPPENING), OR INTERMITTENT OPERATION OF THE STOP LAMPS.(HAPPENING ALSO)" ALL OF THESE SYMPTOMS HAVE BEEN OBSERVED IN MY VEHICLE, YET THE BRAKE LIGHT SWTICH WAS REPLACED ON A ROUTINE SERVICE FOR A RECALL IN 2014. I WAS NOT EXPERIENCING ANY TROUBLE AT THAT TIME. NOW AT 65000 MILES AND LESS THEN ONE YEAR LATER MY BRAKES WONT TURN OFF WHEN MY CAR IS OFF RESULTING IN MY BATTERY TO DIE. HYUNDAI HAS HAD TO COME JUMP MY CAR THREE TIMES. WHEN I BROUGHT IT IN THEY SAID THEY ALREADY REPLACED IT AND ARE NO LONGER LIABLE FOR IT. NOW MY CAR IS STOPPING AND NOT ALLOWING ME TO ACCELERATE INTERMITTENLY DURING DRIVING THE VEHICLE. I ALSO SMELL BURNING RUBBER COMING FROM THE INSIDE BRAKE AREA NEAR THE SWITCH. SECONDLY, MY STEERING COULUM AND ALIGNMENT WERE OFF. I BROUGHT THE CAR IN TO HYUNDAI IN 2014 BECAUSE OF THE STEERING BEING VERY LOOOSE AND MAKING A KNOCKING NOISE WHEN YOU MOVED IT BACK AND FORTH. THEY SAID IT WAS THE COUPLING WICH THEY REAPLACED AND IT DID NOT RESOLVE THE MALFUNC
THE STEERING ON MY VECHILE HAS BECOME VERY LOOSELY CAUSING THE STEERING TO NOT STEER PROPERLY. IF YOU TURN ONE DIRECTION YOUR VECHILE MAY STEER A DIFFERENT WAY. THERE NEEDS TO BE A RECALL ON THE STEERING ON THIS VECHILE IN THE US.
7/7/2015 MALFUNCTIONING WARNING LIGHT CAME ON AROUND 6 PM WHILE IN THE MIDDLE OF DRIVING. 7/8/2015 MALFUNCTIONING WARNING LIGHT TURNED OFF ITSELF. 7/9/2015 DEALERSHIP DIAGNOSIS STATED NEEDED A NEW OIL FLOW VALVE AND STRONGLY RECOMMENDED OIL CHANGE OCCUR SIMULTANEOUSLY EVEN THOUGH OIL CHANGE WAS NOT DUE FOR ANOTHER 2 MO / 2500 MI. ALL WORK COMPLETED SAME DAY AT A COST OF $379.33 EXCLUDING TAX. 7/10/2015 VEHICLE WOULD NOT START. HAD AAA TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED BAD STARTER LEVER. REPLACED STARTER LEVER SAME DAY FOR TOTAL COST OF $239.09. 7/11/2015 DROVE 0.5 MILES FROM HOME. WHILE DRIVING ON A BUSY ROAD, A POP SOUND OCCURRED, ENGINE SEIZED, ALL LIGHTS ON DASH CAME ON, NO CONTROL OF VEHICLE, ENGINE WAS SMOKING. AAA TOWED TO DEALERSHIP.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE, VIBRATED, AND SOMETIMES MOVED INDEPENDENTLY. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE THAT BECAME WORSE DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING); HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000.
HEADLIGHTS GO OUT WHEN BRIGHTENING OR DIMMING LIGHTS OR WHEN TURNING TURN SIGNALS ON OR OFF.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE SEIZED AND WAS UNABLE TO DETERMINE WHY THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
I WAS ON MY WAY HOME FROM WORK AND ACCELERATING FROM A STOP AT A TRAFFIC LIGHT WHEN THE CAR SEIZED AND INITIALLY APPEARED TO LOSE POWER. NO INDICATOR LIGHTS CAME ON PRIOR TO THE INCIDENT OCCURRING AND THERE WERE NO OTHER INDICATORS OF ANY PROBLEMS SUCH AS SMOKE, A SMELL, OR ANY LEAKS ON THE GROUND WHEN DRIVING OR PARKED. AFTER PULLING THE CAR OVER AND OPENING THE HOOD EVERYTHING APPEARED TO BE FINE. WE WERE UNABLE TO DIAGNOSE THE PROBLEM AND HAD IT TOWED TO A LOCAL REPAIR SHOP. THE NEXT DAY THE REPAIR SHOP CALLED AND STATED THERE APPEARED TO BE SOME SORT OF UNKNOWN DAMAGE TO THE ENGINE WHICH CAUSED IT TO COMPLETELY DRAIN OF OIL. OIL COVERED THE ENTIRE AREA OF THE ENGINE COMPARTMENT UNDERNEATH THE CASING. THE MECHANICS AT THE SHOP WERE UNABLE TO GET THE ENGINE TO TURN AT ALL. THE VEHICLE JUST HAD A FULL SERVICE AT THE DEALERSHIP ON 4/24/2015 INCLUDING: OIL & FILTER CHANGE, FUEL INDUCTION SERVICE, REPLACE ENGINE AIR FILTER, REPLACE CABIN AIR FILTER, ROTATE TIRES, CHECK BRAKES, CHECK EXHAUST, SUSPENSION, BELTS, AND HOSES, TOP OFF ALL FLUIDS, AND MULTI-POINT INSPECTION. AT THAT TIME THE CAR WAS NOTED IN PERFECT WORKING CONDITION AND NO ISSUES WERE ANNOTATED. THE ESTIMATED COST TO REPAIR THE ENGINE IS BETWEEN $9,000 AND $10,000, BUT THE REPAIR SHOP HASN'T FULLY ASSESSED THE DAMAGE TO THE REST OF THE VEHICLE. FROM WHAT I UNDERSTAND THIS SHOULD BE UNDER THE EXTENDED POWERTRAIN WARRANTY, BUT I'M CURRENTLY GOING THROUGH THE CLAIMS PROCESS TO TRY AND RESOLVE THIS. A QUICK SEARCH BRINGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A CLICKING NOISE THAT CAME FROM THE STEERING COLUMN AND THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STEERING WHEEL BEGAN TO SHAKE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE STEERING COLUMN FAILED AND SHOULD BE TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
WHEN THE VEHICLE REACHES 70MPH THE STEERING WHEEL SHAKES VIOLENTLY AND THE VEHICLE BECOMES DIFFICULT TO CONTROL. THERE IS A NOTICEABLE CLUNK AND PLAY IN THE STEERING IN PARK OR DRIVING. TIRES AND ALIGNMENT HAVE BEEN RULED OUT. THE NOISE IS COMING FROM THE POWER STEERING MOTOR.
MY 2011 HYUNDAI SONATA LIMITED DISPLAYED A LOUD RATTLING SOUND FROM THE THE STEERING COLUMN WHEN DRIVEN OVER ROUGH ROADWAY. THERE WAS ALSO A CLUNKING SOUND FROM STEERING COLUMN WHEN WHEEL WAS TURNED IN EITHER DIRECTION. ALSO NOTICED THE STEERING WHEEL/COLUMN HAD DROPPED ALMOST 2 INCHES FROM ITS ORIGINALLY MOUNTED POSITION. LOCAL DEALERSHIP INDICATED A FLEXIBLE COUPLING IN THE STEERING SHAFT SHOWED EXCESSIVE DETERIORATION--CAUSING PLAY IN THE STEERING, THE NOISE AND THE DROPPING OF THE STEERING COLUMN. HE STATED IT WAS THE WORST HE HAS EVER SEEN--EXTREMELY DANGEROUS--HIS WORDS--AS STEERING CAPABILITY COULD BE LOST. HE WANTED TO KEEP THE FAULTY PART FOR REFERENCE--I DECLINED AND MAINTAINED THE PART FOR MY RECORDS. I WAS ADVISED HYUNDAI WAS AWARE OF THIS PARTICULAR DEFECT AND THERE WAS NO RECALL AT THIS TIME. SERVICE MANAGER SIMPLY SAID THEY DON'T MAKE PARTS LIKE THEY USED TO. THE STEERING SHAFT COUPLER WAS REPLACED AND THE STEERING COLUMN WAS REALIGNED. THE REPAIR WAS $383.72 WITH THE PART COSTING $49.50. THIS WAS NOT COVERED BY RECALL OR THE EXTENDED WARRANTY. I HAVE RESEARCHED THIS SPECIFIC DEFECT AND FOUND IT TO BE AN EXTREMELY DANGEROUS ONE, AND ONE WHICH THERE HAVE BEEN NUMEROUS PREVIOUS COMPLAINTS FILED WITH THE NHTSA--I STRONGLY BELIEVE A RECALL IS WARRANTED--FOR THE SAFETY OF THOSE IN THE VEHICLE AND ON THE ROADWAY. UPDATED 11/07/2017*CN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS OFF, THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE REAR BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,544. ...UPDATED 09/22/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/01/15*JB
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,500.
AS I WAS DRIVING AND/OR STEERING I WOULD HEAR A CLICKING NOISE. THIS WAS A SAFETY CONCERN TO ME SO I DID CONTACT HYUNDAI TO SEE IF THERE HAD BEEN ANY RECALLS. I WAS TOLD NOT AT THIS TIME ONLY RECALL WAS FOR A SHIFT LEVEL CABLE. OK SO I PROCEED TO THE DEALERSHIP TO LEARN THAT THE PART IS $7.00 AND THE LABOR IS $224.00. NICE. I AM CURRENTLY UNEMPLOYED AND NEED A CAR TO FIND A JOB SO ITS A LOSE LOSE SITUATION. IN MY OPTION THIS PART SHOULD HAVE BEEN ON A SAFETY RECALL AS I REVIEW THE COMPLAINTS I SEE THIS ISSUE HAS OCCURRED IN MANY OF HYUNDAI CARS. HYUNDAI SHOULD TAKE THE RESPONSIBILITY TO CORRECT THIS SAFETY ISSUE. I WAS TOLD THAT IF I DID NOT REPAIR THIS PART THAT MUCH MORE DAMAGE WOULD OCCUR. I AM ASKING THAT HYUNDAI RESEARCH AND COME TO THEIR SENSES AND ISSUE A RECALL AND A REFUND TO ME FOR THEIR ERROR. UPDATED 09/15/15*LJ UPDATED 11/3/2017*CN
DRIVING AND HEARD A LOUD "BANG" AND FELT VIBRATION FROM FRONT OF CAR. THE STEERING BECAME VERY DIFFICULT AND CAR WAS ALMOST UNCONTROLLABLE. PULLED OVER TO SIDE OF ROAD, EXITED VEHICLE AND COULD SEE CAR WAS SITTING VERY LOW TO GROUND ON FRONT PASSENGER SIDE, TIRE WAS FLAT AND COULD SEE INTERIOR SIDE WALL WAS SHREDDED. REPLACED THE TIRE WITH SPARE AND DROVE APPROX. THREE MILES TO TIRE DEALER AS WE SUSPECTED IT WAS ONLY A TIRE FAILURE AT THAT TIME. THEY LOOKED AT CAR AND STATED THAT THE COIL SPRING HAD BROKEN AND HAD CUT THE TIRE. SUBSEQUENTLY HAD CAR TOWED TO DEALERSHIP FOR REPAIRS. HAD BEEN DRIVING CAR EARLIER IN DAY WITH NO APPARENT ISSUES AND HAD NOT HIT ANY POTHOLES OR OTHER ROAD HAZARDS THAT WOULD HAVE BROKEN A COIL SPRING. THERE WERE NO ISSUES WITH ROAD CONDITIONS AT THE POINT OF INCIDENT EITHER. EXTREMELY CONCERNING THAT THIS WOULD FAIL WITH NO INDICATION OF ANY ISSUE WITH SUSPENSION/STEERING SYSTEM. THIS SEEMS LIKE A PREMATURE TIME FOR A COIL SPRING FAILURE. HYUNDAI HAS ALSO REFUSED TO PROVIDE ANY WARRANTY SERVICE AS IT IS 4,000 MILES OVER THE 60,000 MILE WARRANTY. ...UPDATED 09/22/15 *BF UPDATED 10/31/2017*CN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT ACCELERATED TO 30 MPH TO AVOID AN ONCOMING VEHICLE. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO A LOCAL MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ROD BEARINGS SEIZED. THE VEHICLE WAS UNDER WARRANTY AND WAS SUBSEQUENTLY TOWED TO A HYUNDAI DEALER. THE DEALER DIAGNOSED SLUDGE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS INFORMED BY THE DEALER THAT THE STEERING SHAFT WAS REPLACED AT 37,000 MILES BEFORE THE CONTACT OWNED THE VEHICLE. UPON THE CONTACT DRIVING THE VEHICLE, THE STEERING WHEEL HAD A VERY STRONG VIBRATION WHILE TURNING RIGHT OR LEFT. WHEN TRAVELING OVER UNLEVELED LAND, THE VEHICLE MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. MA 08/13/15 UPDATED 10/30/2017*CN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, A POPPING AND KNOCKING NOISE WAS PRESENT FROM THE STEERING COLUMN WHEN THE STEERING WHEEL WAS TURNED. IN ADDITION, WHEN DRIVING OVER 70 MPH, THE STEERING WHEEL VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROD BEARINGS SEIZED. THE VEHICLE WAS LATER TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS FILLED WITH SLUDGE AND NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,500.
IN THE EVENING OF THE 22ND THE TRACTION CONTROL LIGHT CAME ON AND WOULD NOT GO AWAY WHEN I PRESSED THE BUTTON ALSO THE CAR WOULD HAVE A LONG LAG BETWEEN PRESSING OR RELEASING THE ACCELERATOR AND THE CAR RESPONDING. THE NEXT MORNING WHEN I BEGAN DRIVING AGAIN THE TRACTION CONTROL LIGHT DID NOT COME UP BUT WHEN I BEGAN TO ACCELERATE AND GOT TO 20MPH THE CAR SUDDENLY STOPPED ACCERATING AND THE ENGINE WENT IDLE UNTIL I RELEASED MY FOOT FROM THE PEDLE AND REAPPLIED IT WHEN IT WOULD GO AGAIN WITH NO ADDITIONAL ISSUES. THIS PATTERN REPEATED ITSELF EACH TIME THE CAR DROPPED BELOW 20 MPH.
THE STEERING COLUMN IS MAKING A CLICKING NOISE..I CALLED HYUNDAI TO SEE WAS IT A RECALL ON IT BIT WAS TOLD IT HAD ALREADY BEED FIXED.BUT AFTER TWO MONTHS IT STARTED MAKING THE CLICKING NOISE...SO IF IT WAS ALREADY FIXED.WHY IS THE PROBLEM IS STILL ONGOING....CAN IT BE A LEMON...OR JUST A SERIOUS DEFECT THAT JUST KEEP HAPPEN..THEN I LOOKED IT UP ON LINE AND IT SAID THE STEERING WHEEL CAN COME DETACHED FROM THE COLUMN....AND I DON'T HAVE THE MONEY TO GET IT FIXED...CAN SOMEONE PLEASE HELP BEFORE ME OR MY FAMILY IS HURT OR KILLED.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THE STEERING COLUMN VIBRATED AND MADE ABNORMAL POPPING NOISES AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOOSE AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
MY ENGINE SEIZED WHICH SEEMS TO BE A KNOWN PROBLEM. I HAVE MAINTAINED THE VEHICLE VERY WELL. ...UPDATED 07/30/15 *BF UPDATED 10/20/2017*CN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
MY HYUNDAI SONATA TAIL LIGHTS, BRAKE LIGHTS ARE MELTING THE PANELING AND DESTROYING THE SOCKETS WHERE THE BULBS GO. THE DEALER SERVICE DEPARTMENT CHARGED ME $250 TO REPLACE THE BRAKE LAMP SWITCH WHICH WAS A RECALL ON 2011 HYUNDAI SONATAS BUT CLAIMED MY CAR WAS NOT ONE ON THE SERVICE RECALL. THE SERVICE DEPARTMENT SAID THE BULBS HAD MELTED THE PANELING AND THAT THEY HAD TO SHAVE DOWN THE PANEL TO GET THE BULB TO WORK. NOW THE LEFT TAIL LIGHT IS NOT WORKING AND THEY SAID I NEED TO REPLACE IT FOR ANOTHER $250 THIS IS NOT CAUSED BY ME THE CONSUMER AND WITH THE MELTING OF THIS I AM AFRAID IT WILL CAUSE AN ELECRTRICAL FIRE IN MY REAR. HYUNDAI NEEDS TO FIX THIS ISSUE AND REFUND ME MONEY I ALREADY PAID OUT.
I STARTED UP MY CAR AND REALIZED THAT MY GAS GAUGE WASN'T CORRECT ESPECIALLY WHEN I FILLED THE GAS THE NIGHT BEFORE. SO I TURNED OFF THE CAR AND TURNED IT BACK ON AND THE NUMBERS WAS JUST JUMPING AROUND AND THE GAS LIGHT WOULD POP ON ETC. AS OF TODAY MY CAR IS STILL DOING IT AND IT HAS ME CONCERNED
MY WIFE AND I BOUGHT A BRAND NEW 2011 HYUNDAI SONATA IN LATE 2010. WE HAVE HAD SEVERAL RECALLS BUT NONE OF THEM HAVE BEEN RELATED TO A STEERING AND SUSPENSION PROBLEM WE HAVE BEEN EXPERIENCING. A VIBRATION SEEMS TO BE COMING FROM THE RIGHT SIDE AND THE STEERING WHEEL MAKES A POPPING NOISE WHEN ROCKING IT BACK AND FORTH. THERE IS AN INCREASED VIBRATION/SHAKING AT 70 MPH OR HIGHER SPEEDS IN THE STEERING/SUSPENSION WITHOUT MUCH VIBRATION IN THE STEERING WHEEL AND IT IS GETTING WORSE.
CONTACTED HYUNDAI CONCERNING THE STEERING COUPLING AND STEERING COLUMN RECALLS. HYUNDAI REFUSE RECALL REPAIRS BECAUSE OF THE FOLLOWING: 1. SINCE THE VEHICLE WAS NOT UNDER WARRANTY. THEY WERE NOT OBLIGATED TO FIX THE RECALL. 2. THE MILEAGE WAS 13,000 OVER 60,000 MILES AND THEY WERE NOT OBLIGATED TO FIX THE RECALL. THIS IS A MAJOR SAFETY ISSUES WHICH ACCORDING TO THE RECALL SHOULD HAVE A 10 YEAR WARRANTY WHEN IT IS FIXED. PLEASE HELP ME UNDERSTAND WHY HYNDAI WILL NOT HONOR A GOVERNMENT RECALL AND FIX MY VEHICLE.
WHILE DRIVING THE STEERING COLUMN BEGAN MAKING A STRANDE GRINDING TYPE OF NOISE. THIS IS HEARD WHENEVER THE STEERING WHEEL IS TURNED AT ANY SPEED. THE VEHICLE FEELS LIKE THERE IS NO POWER STEERING. I HAVE BEEN TOLD THAT THE COUPLING, THE STEERING GEAR SYSTEM WAS BAD AND THE ENTIRE STEERING COLUMN NEEDS TO BE CHANGED. THIS IS A SAFETY ISSUE. THE DEALER WANTS $1400. THIS IS LUDICROUS! THE COUPLING IS ONLY $8-10. WHAT IS REALLY GOING ON WITH HYUNDAI? I JUST RECENTLY HAD TO REPLACE THE ENGINE BECAUSE IT JUST SHUT DOWN WHEN MAKING A TURN. THE ENGINE HAD SEIZED. THIS IS ALSO AN ISSUE WITH 2011 SONATA!!!!
HEARD A RATLLE SOUND UNDER THE DRIVER WHEEL WELL, BUT CAN'T SEE ANYTHING. CONTINUE TO DRIVE AT 30MPH DOWN THE ROAD. A FEW MINUTES LATER, HEARD SOMETHING FELT OFF. STOPPED THE CAR, GOT OUT AND SAW A PIECE OF FRONT SUSPENSION COIL SPRING BROKE OFF. GOT TO THE DEALER 2 DAYS LATER, FIXED THE PROBLEM. 3 WEEKS LATER, THE SAME HAPPENED TO THE PASSENGER SUSPENSION COIL SPRING.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATED AND MADE AN ABNORMAL NOISE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
ON 6/3/15, WE WERE DRIVING ON THE HIGHWAY WHEN CAR SUDDENLY LOST POWER. THANKFULLY, WE WERE IN THE RIGHT LANE AND MY HUSBAND WAS ABLE TO GET OFF ON TO SHOULDER. TOWED INTO HYUNDAI WHO STATED ENGINE HAD SEIZED.TOLD BY DOT IF WE WERE IN FAR LANE WE WOULD HAVE BEEN DEAD AND THE SHOULDER WE WERE ON WAS ACTUALLY A LANE THAT WAS IN USE FROM 7 TO 10 A.M AND IT WAS 10:15. TO NOT BE RESPONSIBLE FOR $10,000 BILL WE TRADED CARE IN FOR ANOTHER HYUNDAI MODEL. SONATA WAS 3 YEARS 10 MONTHS OLD AND MILEAGE WAS 41567.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE OR WHILE STATIONARY, THE CONTACT HEARD ABNORMAL NOISES COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER OR INDEPENDENT MECHANIC PRIOR TO THE FAILURE AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,678.
AS I WAS DRIVING, I SLOWED DOWN USED MY TURN SIGNAL AND AS I MADE THE TURN AND COMPLETED IT THE INTERIOR LIGHT AND HEAD LIGHTS SHUT OFF OR BEGIN TO FLICKER. YOU HAVE TO JIGGLE THE END OF THE STEM TO GET THE LIGHTS TO TURN BACK ON. I CHANGED THE SETTING FROM AUTO TO JUST THE HEADLIGHTS AND THE SAME THING HAPPENED AGAIN. IT MOSTLY OCCURS WITH THE LEFT TURNS, BUT CAN OCCUR WITH THE RIGHT TURN SIGNAL. I OCCURRED ONCE WHEN I FIRST PURCHASED THE CAR IN 2014 BUT THEN DID NOT BECOME A PROBLEM UNTIL NOW. IT IS VERY DANGEROUS TO BE DRIVING DOWN THE ROAD AT NIGHT AND LOSE YOUR HEADLIGHTS. ALSO IT CAUSES THE HEADLIGHTS TO FLICKER AT OTHER DRIVERS AND THEY MAY THINK THAT I AM HAVING OTHER ISSUES. I ALSO HAVE A 16 YEAR OLD DAUGHTER WHO IS DRIVING MY CAR AND IT CONCERNS ME THAT THIS HAD HAPPENED WHEN SHE IS DRIVING AND MAY NOT BE ABLE TO KNOW WHAT TO DO TO FIX THE SITUATION.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL MADE A SHAKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES AND AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/8 UPDATED 10/18/2017*CN
2.0 TURBO ENGINE. DRIVING ON HIGHWAY, VEHICLE STALLED WITHOUT FLASHING ANY WARNING LIGHTS. PULLED TO THE SIDE OF THE HIGHWAY AND CHECKED ALL FLUIDS, NONE WERE BELOW MINIMUM LEVEL. HAD CAR TOWED TO DEALER ON THE SAME DAY, DEALER CALLED ME TWO DAYS LATER TO SAY THAT ENGINE IS SEIZED AND IT WILL BE $8900 TO REPLACE THE ENGINE.
WHENEVER I MAKE A TURN THE STEERING WHEEL MAKES A CLICKING NOISE. I WAST OLD THAT IT COULD BE THE FLEX COUPLING IN THE STEERING COLUMN AND THAT OTHER PEOPLE HAS TAKEN THEIR CARS WITH THE SAME PROBLEM TO THE DEALERSHIPS TO GET THE PROBLEM FIXED. BUT WHEN I WENT TO THE DEALERSHIP THEY SAID THAT IS NO RECALL FOR MY CAR. I'M TRYING TO FIGURE OUT IF I DO RATE THE RECALL BECAUSE IT DOES CONCERN 2011 SONATA AND I DO HAVE A 2011 SONATA.
RIDING DOWN THE INTERSTATE LOOK THROUGH MY SIDE MIRROR AND NOTICED MY TAIL LIGHT HANGING OFF AND IT FELL OFF BEFORE I COULD STOP TO CHECK IT,AND WHEN I DID STOP I NOTICED THE ONE ONE THE OPPOSITE SIDE WAS ABOUT TO DO THE SAME.
DETECTED SLACK IN STEERING WHEEL, ACCOMPANIED WITH THUNK AND NOISE THAT IS BOTH FELT AND HEARD. SLACK AND NOISE IS PREVALENT WITH ENGINE RUNNING OR ENGINE OFF. A SLIGHT BUT DISTINCT ROTATIONAL NOISE IS ALSO HEARD AT IDLE. PROBLEM APPEARS TO BE CONSISTENT WITH WORN OR LOOSE STEERING COMPONENTS.
WHEN TRAVELING AT LOW SPEEDS CAR MAKES A CLUNKING SOUND. WAS VERY CONCERN SOMETHING WAS WRONG WITH THE SUSPENSION, TOOK THE CAR TO MY MECHANIC. THE MECHANIC PUT THE VEHICLE ON THE LIFT AND FOUND THE SUSPENSION TO BE IN GOOD SHAPE. HE THEN TEST DROVE THE CAR AND STATED THERE IS A PROBLEM WITH THE 2011 SONATAS WITH THE POWER STEERING. STATED THAT A RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING ASSEMBLY IS A COMMON PROBLEM WITH THE 2011 HYUNDAI SONATAS.
DRIVING DOWN THE INTERSTATE I HEARD AND FELT A FAINT PUDDERING. I LOOKED DOWN AND MY OIL LIGHT WAS ON. I WAS ABLE TO IMMEDIATELY EXIT. AS I WAS GOING ON THE OFF RAMP THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO BARELY PULL INTO A PARK AND RIDE. 20 MINUTES LATER OIL WAS EVERYWHERE. THE CAR NEVER OVERHEATED, AND THERE WAS A TRAIL OF OIL FROM THE ROAD TO MY CAR. SINCE I HAD TAKEN IT TO THE GET THE OIL CHANGED JUST ON THE 5TH OF MAY, JUST 10 DAYS EARLIER. I HAD THE CAR TOWED TO THAT FACILITY. THE PISTON INTERNALLY SLAMMED THROUGH THE ENGINE PUNCHING A HOLE IN THE ENGINE WALL, AND LEAKING OIL FROM THE ENGINE. THE ENGINE DID NOT CEASE. PIECES AND PARTS OF BOLTS AND SIDE WALL WERE FOUND BY THE MECHANIC.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →