Page 43 of 68 · complaints 2,101–2,150 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Feb 2, 2016116,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

EngineCrash1 injured
Filed Feb 1, 201680,000 milesAL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AFTER IT STALLED AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Feb 1, 2016MA

CANT GET LIGHT TO WORK, HAVE REPLACE BULBS A FEW TIMES, AND HAVE TAKE IT TO AN ADVANCE AUTO PLACE WHERE THEY HAVE TOLD ME IT'S A PROBLEM WITH THE ELECTRIC WORK AND ENGINE NOT THE BULB. THE BULBS WERE FINE AND NOT BURNT OUT. HAVE BEEN HAVING ISSUES SINCE LAST OCTOBER 1ST WAS ONLY ONE HEAD LIGHT NOW AS OF THIS WEEKEND ITS BOTH.

Steering
Filed Feb 1, 201679,000 milesCA

STEERING WHEEL SHAKES VIOLENTLY WHEN DRIVING ON THE HIGHWAY. THE WHEEL FEELS LOOSE.

EngineCrash
Filed Feb 1, 201638,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND SIDESWIPED A RETAINER WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE AND ENGINE COOLING) AND 15V759000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Service Brakes
Filed Feb 1, 201659,000 milesOH

FIRST, THIS IS MY 2ND COMPLAINT I'VE FILED. MY CAR HAS BEEN REPAIRED MANY TIMES FOR RECALLS (ONE IS BEING DONE CURRENTLY FOR THE SECOND TIME) AND OTHER WARRANTY REPAIRS. THIS IS THE LIST SO FAR: IDLER PULLY, TENSIONER ARM AND BELT, STEERING COLUMN (WHICH BROKE WHILE DRIVING AFTER I HAD TO GET 4 NEW TIRES AND 4-WHEEL ALIGNMENT (24000 MILES) THAT THEY SAID I HAD TO GET), PREMATURE STARTER FAILURE, SHORT BLOCK, LEATHER AROUND GEAR SHIFTER WORE HOLE IN IT, AND MY CAR HAS NOW BEEN IN THE SERVICE DEPT. SINCE DEC. 17TH BECAUSE THE ENGINE FAILED AGAIN. THEY ORDERED A LONG BLOCK FOR IT BUT HYUNDAI MOTORS AMERICA CANNOT KEEP UP WITH GETTING THE ENGINES MANUFACTURED AND SENT TO ALL THE DEALERSHIPS FAST ENOUGH FOR THE RECALL.I AM NOW THE 12TH CAR DOWN ON THE LIST. I STILL HAVE ANOTHER OUTSTANDING RECALL FOR THE BRAKE STOP PAD, AND I NOTICED RECENTLY THE REARVIEW MIRROR IS FADED IN SPOTS (DARK WORN AREAS). I CONTACTED HYUNDAI MOTOR AMERICA PUBLIC RELATIONS HOTLINE. IT TOOK THEM 2 WEEKS TO GET BACK TO ME. THE MAN THAT CALLED ME ASKED FOR INFORMATION FROM ME, HE CALLED THE DEALERSHIP, AND THEN SENT ME A LETTER STATING THEY WOULD ONLY REIMBURSE ME A PORTION OF MY REPAIRS I HAD TO PAY FOR. IN THE LETTER, ALSO WAS A RELEASE OF LIABILITY FOR ME TO SIGN. THAT'S NOT GOING TO HAPPEN!!!! THE RELEASE WOULD HAVE MADE THEM NOT LIABLE TO PAST OR ANY FUTURE SITUATIONS, INCLUDING DEATH. HOW STUPID DO THEY REALLY THINK WE ARE? THEY'VE HAD WELL BEYOND AN ACCEPTABLE AMOUNT OF TIME TO TAKE CARE OF THESE RECA

Engine
Filed Jan 29, 201645,000 milesNY

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, VARIOUS WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jan 28, 201672,500 milesAZ

THE 2011 HYUNDAI SONATA PNEUMATIC HOOD LIFTS, BOTH LEFT AND RIGHT, HAVE FAILED. THESE PNEUMATIC LIFT STRUTS DO NOT HOLD THE VEHICLE HOOD UP WHEN THE HOOD IS RELEASED AND LIFTED UP. WHEN LIFTED UP THE HOOD IMMEDIATELY FALLS DOWN HARD BECAUSE THERE IS NO SUPPORT ANYMORE TO KEEP THE HOOD UP. THIS IS EXTREMELY DANGEROUS BECAUSE A PERSON'S ARM OR HAND OR BOTH COULD BE SEVERELY INJURED OR POSSIBLY SEVERED OFF. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND THE HOOD IS RELEASED AND OPENED TO REPLACE WINDOW WASHER FLUID OR TO PERFORM ANY OTHER MAINTENANCE ITEM. BOTH THE LEFT AND RIGHT PNEUMATIC HOOD STRUTS MAKE A NOISE INDICATING THAT THERE IS NO PNEUMATIC SUPPORT FUNCTION TO MAKE THEM WORK SAFELY AND PROPERLY. CAN VERY DANGEROUS IF SMALL CHILDREN WERE CLOSE TO THE HOOD OR HAD THEIR FINGERS IN THE WAY WHEN PUTTING THE VEHICLE HOOD UP.

Steering
Filed Jan 28, 201673,000 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC), THE TECHNICIAN INFORMED THE CONTACT THAT THE POWER STEERING FLEXIBLE RUBBER COUPLER WAS DETERIORATING AND FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN STATED THAT THERE WAS A POSSIBILITY THAT THE POWER STEERING WOULD FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

Steering
Filed Jan 28, 201689,260 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR DRIVEN POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,260.

Engine
Filed Jan 28, 2016NJ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR HAD METAL FRAGMENTS AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Service BrakesCrash
Filed Jan 28, 201697,702 milesNJ

AS I APPLIED THE BRAKES I COULD FEEL THE ABS TRYING TO KICK IN AND THEN THE CAR STARTED EXCELLERATING. I WAS APPROACHING A VERY BUSY STREET SO I PUT THE CAR INTO A SNOWBANK. I HAD THE CAR TOWED TO DEALERSHIP, IN FEAR OF DRIVING IT, TO GET OT INSPECTED. MIND YOU, THIS MAKE AND MODEL CAR HAS HAD SEVERAL RECALLS. WHILE IN SHOP THEY FIXED TWO RECALLS #'S 132 AND 136 AND THEN THEY DIAGNOSED THAT THE BRAKE SENSOR MALFUNCTIONED AND THAT THEY HAD TO RECODE IT. I WAS FORTUNATE TO HAVE AVOIDED WHAT COULD HAVE BEEN A MAJOR ACCIDENT. THEY, HYUNDAI, DON'T REALLY WANT TO STAND BEHIND THEIR PRODUCT ONCE IT'S PAST WARRANTY.

Steering
Filed Jan 28, 201670,500 milesAL

MY CAR WAS IN THE SHOP TO RESOLVE NHTSA CAMPAIGN NUMBERS 13V113000 AND 15V568000 - HYUNDAI CAMPAIGN NUMBERS 132 & 136. I WAS TOLD THAT - UNRELATED TO THE RECALL ISSUES - A $3.00 BUSHING NEEDED TO BE REPLACED IN THE STEERING COLUMN AT A REPLACEMENT COST OF ABOUT $257.00. I ADVISED THAT NEITHER I NOR A VERY FREQUENT PASSENGER IN MY CAR HAD EVER HEARD A CLUNKING NOISE AS DESCRIBED BY THE SERVICE ADVISOR OR HAD NOTICED ANY OTHER PROBLEM WITH THE STEERING REGARDLESS OF SPEED AND/OR TERRAIN. THUS, I REFUSED TO HAVE THE SERVICE PERFORMED. I THEN CHECKED OUT THE NHTSA.GOV SITE AND FOUND A HUGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE. I THEN CALLED HYUNDAI MOTORS AND ADVISED THAT I WAS NOT EXPERIENCING A PROBLEM BUT CLEARLY A PROBLEM WAS BEING ANTICIPATED. HYUNDAI MOTORS SAID THEY WOULD DOCUMENT MY FILE BUT PUT ME ON HOLD SEVERAL TIMES. I AM CONVINCED HYUNDAI MOTORS COMMUNICATED AND CONSPIRED WITH THE REPAIR SHOP AND THAT SABOTAGE IS INVOLVED BECAUSE WHEN I LATER RETURNED TO PICK UP MY VEHICLE, THE SERVICE ADVISOR DEMONSTRATED A DISTINCT SOUND UPON TURNING THE STEERING WHEEL - A SOUND NOT SO SUBTLE THAT BOTH MY FREQUENT PASSENGER AND ME WOULD HAVE MISSED IT. I TOLD THE SERVICE ADVISOR I HAD NEVER HEARD THAT SOUND BEFORE BUT STILL FELT COMPELLED TO PAY FOR THE REPAIR. NHTSA SHOULD MAKE THIS AN ACROSS THE BOARD RECALL AND REQUIRE HYUNDAI TO REIMBURSE OWNERS FOR THE COST OF REPAIRS. AFTER ALL, I WAS TOLD BY A HYUNDAI SERVICE ADVISOR THAT IT IS A SAFETY CONCERN.

Steering
Filed Jan 27, 201667,000 milesSC

DEALER STATES STEERING BUSHING NEEDS TO BE REPLACED AT 67,000 MILES DUE TO CLICKING WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS.

Steering
Filed Jan 27, 201640,400 milesAR

RECENTLY THE STEERING HAS A LITTLE SLACK AND WHEN I HIT A BUMP, IT SOUNDS AND FEELS LIKE THE STEERING WHEEL WILL END UP IN MY LAP. MY WIFE DOESN'T WANT THE KIDS TO RIDE WITH ME. THIS CAR HAS VERY FEW MILES- ONLY 40,400 MILES- AND SHOULDN'T CLANK AND RATTLE WHEN YOU ENCOUNTER MINOR BUMPS. I TOOK THE CAR FOR OTHER RECALLS AND WAS TOLD THE HYUNDAI RECALL 097 & NHTSA #10V-426 WASN'T FOR MY CAR AND I'M OUT OF WARRANTY (UNDER 60,000 BUT PAST 5 YEARS AS OF 5 MONTHS AGO). IT WAS GOING TO COST A LITTLE OVER $300 TO FIX (MOSTLY LABOR) AS THE PART WAS $2.99. WHEN I ASKED IF IT WAS A SAFETY CONCERN, I WAS TOLD NO, ONLY NUISANCE ISSUE. I'LL SAY SO- IT JARS MY EYE TEETH. RE-ENTRY FROM SPACE IS PROBABLY SMOOTHER.

Steering
Filed Jan 27, 201660,500 milesOK

STEERING COLUMN SHAKY AND MAKING CLUNKS, WITH INTERMITTENT LOSS OF CONTROL OF STEERING WHEN GOING OVER BUMPS AND POT-HOLES. CREATES A RATTLING NOISE AND SHAKES THE STEERING WHEEL VIGOROUSLY.

Engine
Filed Jan 26, 2016NY

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jan 25, 2016153,815 milesTN

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING SERVICED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), THE TECHNICIAN INFORMED THE CONTACT THAT THE RECALL WAS NOT ABLE TO BE SERVICED. THE MALFUNCTION INDICATOR LAMP AND THE MILEAGE CONTROL CIRCUIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,815. UPDATED 03/16/16*LJ *CN

Steering
Filed Jan 25, 201664,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING SERVICED UNDER AN UNKNOWN RECALL, THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING WHEEL SHOOK VIOLENTLY. THE DEALER DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Suspension
Filed Jan 25, 2016FL

I HAVE 71,000 MILES AND WAS TOLD BY HYUNDAI DEALERSHIP, I NEED TO REPLACE AXLE. IT IS MY UNDERSTANDING THAT I THINK IN 2010 THERE WAS A RECALL, OBVIOUSLY THEY DID NOT FIX THE PROBLEM. ON THE INTERNET I AM SEEING SEVERAL COMPLAINTS ABOUT THE AXLE ON THE 2011 SONATA.

Steering
Filed Jan 23, 201684,000 milesTX

WHILE MY CAR IS IN MOTION THERE IS A LOUD KNOCKING NOISE COMING FROM MY STEERING COLUMN AND THE STEERING WHEEL WILL ALSO SHAKE.

Service Brakes
Filed Jan 22, 2016CA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Jan 21, 201696,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Steering
Filed Jan 21, 201660,246 milesAL

DURING A VISIT TO THE HYUNDAI DEALERSHIP TO ADDRESS CURRENT RECALL ISSUES WITH MY VEHICLE, I WAS TOLD THE STEERING COUPLER NEEDS TO BE REPLACED AND IT IS OUT OF WARRANTY. I ASKED WHAT WILL HAPPEN IF I DON'T GET IT REPLACED AND I WAS TOLD "NOTHING, THE NOISE WILL JUST DRIVE YOU CRAZY". MY RESEARCH TELLS ME THAT SOME SONATAS HAVE BEEN RECALLED FOR THIS SAME ISSUE AND THAT FAILURE TO GET IT REPLACED IS A SAFETY ISSUE. I AM LEARNING THAT THIS ISSUE IS AFFECTING VEHICLES THAT WERE NOT PART OF THE HYUNDAI RECALL SEVERAL YEARS AGO. WHAT AM I TO DO? MILEAGE IS 60,246.

Steering
Filed Jan 21, 2016106,829 milesAR

I TOOK MY CAR IN TO A HYUNDAI DEALER FOR CAMPAIGN #133, 136, 132, AND WAS TOLD THAT THERE IS A PROBLEM WITH THE STEERING COLUMN, IT WILL BE $400 TO FIX. UPON FURTHER RESEARCH, I LEARNED OF A OLD RECALL IN 2010 FOR THIS SAME PROBLEM, BUT ONLY ON CERTAIN VIN NUMBERS. THERE ARE TO MANY COMPLAINTS FOR THIS NOT TO BE REOPENED WITH ALL VIN NUMBERS INCLUDED. OBVIOUSLY THE MANUFACTURE CONTINUED TO MAKE THE SAME MISTAKE ON ALL VEHICLES.

Engine
Filed Jan 21, 2016139,000 milesMS

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH OR HIGHER, THERE WAS AN ABNORMAL SOUND UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINING NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS ALSO SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

Service Brakes
Filed Jan 21, 2016NJ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V586000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jan 20, 2016CT

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical SystemFire
Filed Jan 19, 2016102,000 milesMD

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE VEHICLE WAS SMOKING AND ERUPTED INTO FLAMES SHORTLY THEREAFTER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,000.

Engine
Filed Jan 19, 201670,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE DEALER DECLINED TO REPLACE THE ENGINE ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Service Brakes
Filed Jan 19, 2016MI

I HAVE COMPLIED WITH HYUNDAI IN REGARDS TO THE TWO RECALLS ON THE VEHICLE. ALTHOUGH, MY VEHICLE HAS SAT AT THE DEALERSHIP SINCE NOVEMBER 5TH 2015. THE DEALERSHIP HAS YET TO RECEIVE A NEW ENGINE FROM THE MANUFACTURER. FURTHERMORE, I STILL PAY PAYMENTS ON THE VEHICLE AND HAVE DONE SO BEFORE THE RECALL WAS RELEASED AS WELL AS EVEN AFTER IT WAS SENT TO THE DEALER, AS REQUESTED BY HYUNDAI. I SPOKE TO HYUNDAI TODAY AS TO AN UPDATE TO WHEN THIS WILL BE COMPLETED AND THEY DID NOT HAVE AN ANSWER. I SENT THEM A LETTER REQUESTING THAT THEY BUY BACK THE VEHICLE DO TO THE SAFETY CONCERNS AS WELL AS THE DELAY IN FIXING THIS MATTER. THEY DECLINED AND THIS IS WHY I AM FILING A COMPLAINT. THEY HAVE NOT OR HAVE THEY EVER TAKEN ACCOUNTABILITY FOR THESE ISSUES FROM MY STANDPOINT AND THE CAR HAS LOST SUBSTANTIAL VALUE DUE TO THESE ONGOING RECALLS. I AM PAYING ON A VEHICLE THAT IS NO LONGER WORTH THE PAYMENTS. I HAVE REQUESTED A BUY BACK DUE TO THE QUALITY OF THE PRODUCT HYUNDAI MADE. THEY FALSIFIED THEIR COMMERCIALS AND HYPED UP THE QUALITY OF THEIR PRODUCT AND NO LONGER ARE THEY STANDING BEHIND IT.

Air BagsCrash
Filed Jan 15, 2016100,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Engine
Filed Jan 14, 201683,000 milesOH

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH ON AN INCLINE, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THERE WERE FUMES AND AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Jan 14, 201655,000 milesOK

THERE IS A SIGNIFICANT AMOUNT OF SLACK IN THE STEERING WHEN TURNING, BOTH STATIONARY AND IN MOTION. THIS SLACK/SOUND STARTED A NUMBER OR WEEKS BACK BUT HAS PROGRESSIVELY GOTTEN WORSE. WHEN THE VEHICLE ENCOUNTERS AN ABNORMALITY SUCH AS BUMP OR POTHOLE, THE STEERING WHEEL MAKES A NOISE THAT SOUNDS LIKE THE STEERING WHEEL MAY COME OFF. I HAVE BROUGHT THE VEHICLE TO THE DEALER AND IMMEDIATELY THE MECHANIC KNEW WHAT THE PROBLEM WAS EVEN BEFORE LOOKING AT IT AND STATED THEY ARE AWARE OF THIS ISSUE BUT HAS THEIR HANDS TIED BECAUSE THE MANUFACTURER WILL NOT ACKNOWLEDGE THIS WIDESPREAD PROBLEM AS THEIR RESPONSIBILITY AND IF I WANT TO FIX THIS PROBLEM IT WILL BE OUT-OF-POCKET. I AM UNCERTAIN IF THE PROBLEM STEMS FROM THE COUPLER IN THE STEERING BUT THAT IS WHAT THE REPRESENTATIVE AT THE DEALER TOLD ME. I DO NOT UNDERSTAND WHY A POTENTIAL LIFE THREATENING PROBLEM AS SUCH IS NOT RECALLED. SOME OF THE OTHER 2011 SONATAS WITH EXACTLY THE SAME ISSUE HAS A RECALL CAMPAIGN SO WHY NOT ALL OF THE 2011 SONATAS WITH THIS PROBLEM? PLEASE HELP.

Electrical System
Filed Jan 13, 201694,000 milesPA

OCTOBER 3RD 2015, I WAS DRIVING ON HIGHWAY 78 WEST. I WAS IN THE VEHICLE WITH MY 3 YEAR OLD DAUGHTER. I WAS DRIVING IN A 2 WAY LANE THAT WAS UNDER CONSTRUCTION. ALL OFF A SUDDEN WITHOUT ANY WARNING MY VEHICLE STARTED TO DECELERATE ON THE HIGHWAY. I IMMEDIATELY HAD NO CONTROL AND MY SPEED WAS DECREASING FAST. I WAS IN THE LEFT LANE AND IN MATTER OF 4-7 MINUTES MY CAR ENGINE WAS SHUTTING DOWN ON THE HIGHWAY. I WAS ALMOST HIT BY MULTIPLE TRUCKS WHO CONTINUED TO FLY BY MY VEHICLE ON THE HIGHWAY AS I TRIED TO FIND SOME WHERE IN ENOUGH TIME TO BEAR OFF. PUTTING ME AND MY 3 YEAR OLD DAUGHTER IN IMMEDIATE DANGER. NEEDLESS TO SAY I WAS TERRIFIED. I WAS FINALLY ABLE TO PULL OFF INTO THE RIGHT LANE AND PULL MY VEHICLE INTO THE SHOULDER OF THE HIGHWAY. SINCE I WAS IN AN AREA THAT WAS UNDER CONSTRUCTION ON THIS HIGHWAY THE SHOULDER SPACE WAS VERY LIMITED. I COULD FEEL THE TRUCKS PASS MY CAR AND I WAS SCARED FOR MY LIFE AND MY DAUGHTER?S LIFE. I HAD AN IMMEDIATE PANIC ATTACK AND THOUGHT MY DAUGHTER AND MYSELF WAS GOING TO DIE. THIS HAS CAUSED A GREAT DEAL OF HARDSHIP ON MYSELF AND MY DAUGHTER. WE HAVE BEEN WITHOUT OUR VEHICLE SINCE THIS INCIDENT. HYUNDAI IN LEBANON, PA HAS HAD MY VEHICLE SINCE 10/3/15 AND CONTINUE TO GIVE ME THE RUN AROUND. THEY SAY THEY ORDERED A NEW ENGINE , BUT IT HAS NOT SHIPPED TO THE DEALER YET. THIS INCIDENT HAS CREATED A TREMENDOUS HARDSHIP FOR ME AND MY FAMILY . I CONTINUE TO BE AT A DISADVANTAGE AS I AM DRIVING A RENTED VEHICLE . MEANWHILE I CONTINUE TO PAY FOR A

Engine
Filed Jan 12, 2016FL

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE CONSISTENTLY LOSE POWER WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE BECAME UNSAFE TO DRIVE. THE BRAKE LIGHTS WOULD STAY ON, EVEN THOUGH THE ENGINE WAS OFF. THE VEHICLE WOULD NOT SHIFT OUT OF GEAR. *JB

Steering
Filed Jan 12, 201692,500 milesDE

WHEN STOPPED, TURNING THE STEERING WHEEL LEFT OR RIGHT PRODUCES A THUMPING SOUND/FEEL IN THE STEERING WHEEL. STEERING WHEEL ALSO VIBRATES AT HIGHER SPEEDS, AROUND 70 MPH. DEALER DIAGNOSED THIS PROBLEM AS A FAILURE IN THE STEERING COLUMN, W/SMART KEY - 2011 HYUNDAI SONATA [563103Q400] . DEALER QUOTED $1300 TO REPAIR. I AM CURRENTLY ASKING THE DEALER TO REEVALUATE THE CONDITION TO SEE IF THIS IS REALLY A PROBLEM WITH JUST THE STEERING COUPLING, SONATA - 2011 HYUNDAI SONATA [564003Q000]. SO FAR NO REPAIR HAS BEEN MADE.

Engine
Filed Jan 12, 201658,000 milesNY

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jan 11, 2016118,500 milesNJ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE CRANK SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,500. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Jan 11, 2016107,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH AND MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL WOULD BE DIFFICULT TO MANEUVER AND EMIT A LOUD CLICKING NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Steering
Filed Jan 11, 201672,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL STARTED TO VIBRATE AND WAS LOOSE. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 04/08/16*LJ *CN

Suspension
Filed Jan 8, 2016VA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIRS. THE DEALER WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 8, 201646,900 milesNJ

TOOK CAR IN FOR ENGINE RECALL AND EXPLAINED I WAS ALSO GETTING A CLICKING NOISE IN STEERING COLUMN AND WHILE TURNING. I WAS INFORMED IT WAS THE STEERING WHEEL COUPLER AT THE COST OF $10 WHILE THE WHOLE REPAIR COST ME $200 BECAUSE HE CUT ME A BREAK! I EXPLAINED I HAD BEEN COMPLAINING ABOUT THIS FOR AWHILE PRIOR TO THE START OF THE CLICKING NOISE. I WAS INFORMED AT THAT TIME THAT IT WAS NORMAL, NO PROBLEM WITH THE STEERING. I EXPLAINED THIS TO THE SERVICE REP AND WAS TOLD SINCE WE JUST TOOK OVER A MONTH AGO THEY CAN ONLY ADDRESS WHAT THEY DIAGNOSED! MY CAR WAS BOUGHT BRAND NEW HAS 46953 MILES, I WAS 6MONTHS 9 DAYS OUT OF TIME WARRANTY. TOTALLY RIDICULOUS AND ON TOP OF IT I STILL HAVE THE CLICKING NOISE!

Steering
Filed Jan 8, 201686,000 milesMO

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, A KNOCKING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Engine
Filed Jan 8, 201679,000 milesFL

ENGINE MAKING A PINGING & TAPPING SOUND UPON ACCELERATION & A REGULAR BURNT OIL ODOR ENGULFING THE INTERIOR CABIN OF VEHICLE WHILE IN MOTION. IT IS BURNING EXCESSIVE OIL BETWEEN 3,000 MILE OIL CHANGES.

Fuel/Propulsion SystemFire
Filed Jan 7, 201657,543 milesWI

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO, AFTER DIAGNOSING THE FAILURE, CONTACTED A LOCAL DEALER AND REPORTED THAT THE PIGTAIL ON THE FUEL PUMP FAILED AND BURNED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 57,543.

Engine
Filed Jan 7, 201641,000 milesNY

HYUNDAI INSTALLED FAULTY OIL FEED PIPE TO THE TURBO IN HYUNDAI SONATA 2011 2.0T, THE PIPE LEAKS AND RESULTS IN LOW OIL IN THE ENGINE, WHICH CAUSES ENGINE FAILURE. I SAW THE OIL LEAKS ON THE PARKING SPOT. TOOK IT TO THE MECHANIC AND THE PIPE WAS AT FAULT, MY ENGINE OIL WAS AT CRITICAL LEVEL, PROVIDED THAT I HAD IT CHANGED ABOUT 1000 MILES.

Steering
Filed Jan 7, 201671,657 milesMD

WHEN DRIVING, OR STOPPED, AND YOU TURN THE STEERING WHEEL THERE IS A CLUNKING NOISE AND A DEAD SPOT IN THE STEERING WHEEL. AT HIGHWAY SPEEDS IF YOU HIT THAT SPOT ON THE STEERING WHEEL THE WHEEL WOULD START TO SHAKE AND VIBRATE AS IF THERE WAS A FRONT END ALIGNMENT PROBLEM. THE MILEAGE ON THE VEHICLE WAS 71, 657 WHEN I BROUGHT IT TO THE DEALER FOR REPAIR. THEY INFORMED ME THAT A FLEXIBLE COUPLING IN THE STEERING COLUMN HAD "WORN OUT" AND NEEDED TO BE REPLACED. THE COST WAS ESTIMATED AT $568 WHICH INCLUDED THE COST OF THE PART AT $3.53 AND THE REMAINDER LABOR AND TAX. THIS IS RIDICULOUS THAT A PART IN THE STEERING COLUMN OF A VEHICLE THAT WAS PURCHASED NEW AND IS PRIMARILY DRIVEN ON HIGHWAYS WEARS OUT AT THIS MILEAGE.

Steering
Filed Jan 7, 201690,000 milesFL

THE STEERING COLUMN IS LOOSE AND "CLICKS" WHENEVER THE STEERING WHEEL IS PLACED CLOSE TO THE NEUTRAL POSITION, CAUSING A FEELING OF "LOOSE STEERING" TO THE DRIVER. THE DEALER WAS CALLED AND CONFIRMED THIS HAS BEEN A RECURRING PROBLEM FOR HYUNDAI CARS MANUFACTURED IN MY YEAR, YET THEY SAID THERE WAS NO RECALL FOR THIS PROBLEM. IT IS A DEFINITE SAFETY ISSUE WHICH SEEMS TO BE GETTING WORSE, AFFECTING THE STEERING AND OVERALL CONTROL OF THE CAR.

Steering
Filed Jan 6, 201654,500 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING NOISE WAS PRESENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNIVERSAL JOINT WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000(STEERING), ALTHOUGH THE CONTACT WAS EXPERIENCING AN IDENTICAL FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,500. UPDATED 03/15/16*LJ THE CONSUMER STATED HYUNDAI AUTHORIZED A WARRANTY REPAIR, THE UPPER CONNECTOR ON THE LOWER PART OF STEERING SHAFT REPLACED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →