Page 40 of 68 · complaints 1,951–2,000 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Jun 13, 2016AL

CLICKING IN STEERING WHEEL. SHAKES VIOLENTLY AT 60 MPH. NOISE COMES FROM THE STEERING WHEEL WHEN U HIT A BUMP. DEALER KNEW EXACTLY THE PROBLEM AND THE COST BEFORE I COULD EVEN EXPLAIN. EVIDENTLY, THIS IS A KNOWN ISSUE WITH HYUNDAI THAT NEED TO BE FIXED FOR FREE AND NOT $350 LATER.

Air Bags
Filed Jun 12, 2016VA

PURCHASED CAR ON 3/8/2016, THE CAR MADE NOISES WHILE TURNING. BOTH SHAFT ASSEMBLY REPLACED, PARTS $749.70, LABOR $150.00. OUR DAUGHTER WAS GIVEN THE CAR ON 3/12/2016, ON 3/16/2016 WHILE DRIVING THE EPS LIGHT ILLUMINATED, POWER STEERING WAS LOSS. HYUNDAI DEALERSHIP DIAGNOSED AND REPLACED STEERING COLUMN AND COLUMN ASSEMBLY, COST $1701.18. THE PASSENGER AIRBAG HAS COME OUT ON TWO OCCASIONS. THE DEALERSHIP IN CHARLOTTESVILLE, VA PUSHED IT BACK IN. ON 6/11/2016, PASSENGER AIRBAG CAME OUT WHILE DRIVING. (HUSBAND PUSHED IT BACK IN, HOWEVER, I DON'T FEEL OUR DAUGHTER AND HER PASSENGERS ARE SAFE). ON 6/11/2016, WHILE TRYING TO DRIVE THE CAR, PUT THE GEAR INTO D AND THE CAR MOVED BACKWARDS. TURN THE CAR OFF AND SHIFTED INTO D(IT WORKED). THIS ACCORDING TO OUR DAUGHTER, THIS HAS OCCURRED ON SEVERAL OCCASIONS. INTERIOR LIGHTING HAS TO BE MANUALLY MANIPULATED TO TURN THEM OFF.

Air Bags
Filed Jun 9, 2016110,000 milesVA

THE AIRBAG WARNING LIGHTS STAYS ON.

Engine
Filed Jun 9, 2016114,500 milesPA

THERE IS A RECALL ON THIS CAR/ENGINE. THE DEALER EXAMINED THE VEHICLE ON FEBRUARY 16, 2016 AND STATES THAT THE RECALL IS CLOSED; HOWEVER, ON JUNE 2, 2016 TO PRESENT IS HAS BEEN NOTICED THAT THE VEHICLE IS EXHIBITING ISSUES AS DESCRIBED IN THE RECALL. SPECIFICALLY, CYCLICAL ENGINE KNOCKING, TAPPING. CONFIRMED WITH INDEPENDENT MECHANIC.

SteeringCrash
Filed Jun 8, 201677,000 milesCA

THE STEERING COLUMN INSIDE THE CAB RATTLES EACH TIME I HIT A BUMP OR HOLE IN THE ROAD. I HAVE 77,000 MILES ON THE VEHICLE NOW, BUT I STARTED TO NOTICE A SUTTLE NOISE ABOUT 15,000 MILES PRIOR TO WHAT IS NOW A MAJOR SAFETY CONCERN. DRIVING INTO MY GARAGE TO PARK THE VEHICLE, I HEARD A LOUD SNAP AS I WAS TURNING THE STEERING WHEEL AND WHAT SOUNDED LIKE PARTS FALLING IN THE STEERING COLUMN. I PULLED FORWARD FAR ENOUGH TO CLOSE THE GARAGE DOOR AND THERE MY CAR SITS. GUESS I'M LUCKY I WASN'T AT 3,000 FT LEVEL LIKE I WAS THE DAY BEFORE WHEN THE STEERING DECIDED TO BREAK APART. APPARENTLY, AFTER DOING SOME RESEARCH ON MY OWN, THE STEERING COUPLING IS DEFECTIVE AND MAY SEPARATE AND LEAVE THE DRIVER WITH NO MEANS TO STEER THE VEHICLE. NO RECALL FROM HYUNDAI EVEN THOUGH MANY ARE HAVING THE SAME ISSUES AS NOTED ALL OVER THE INTERNET. THE HYUNDAI SERVICE CENTER IN FRESNO, CA SEEMS TO HAVE MARCHING ORDERS TO DENY THE FACT THAT THIS ISSUE IS MUCH MORE PREVALENT THAN SIMPLE WEAR AND TEAR AND ARE PRACTICALLY READY TO FIGHT YOU IF YOU TRY TO GET THEM TO ADMIT IT. DON'T CALL THE SERVICE MANAGER "BRO" OR HE WILL HAVE THE BIGGEST HISSY FIT ABOUT HOW DISRESPECTFUL THAT IS. HIS NAME IS "[XXX]", OK; AS THOUGH COVERING UP AN OBVIOUS SAFETY DEFECT THAT COULD COST SOMEONE THEIR LIFE IS JUST SILLY CHILDS PLAY! HYUNDAI, DO THE "RIGHT" THING (ETHICS 101) AND RECALL THE [XXX] THING BEFORE PEOPLE GET HURT OR KILLED, IF THEY HAVEN'T ALREADY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

Engine and Engine Cooling
Filed Jun 8, 2016CA

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO MUFFLER NOISES, FUSE OUTLET REPLACEMENT, LOOSE WINDOW HANDLE AND ENGINE REPLACEMENT REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE BAFFLES IN THE MUFFLER WERE COMING APART. ALSO, THE VEHICLE SUDDENLY STALLED WHILE IN THE MIDST OF DRIVING AND IT WOULD NOT RE-START. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER STATED THE ENGINE NEEDED TO BE REPLACED. HOWEVER, IT WOULD HAVE TO BE TAKEN APART TO SEE WHAT CAUSED IT TO HAPPEN. THE DEALER INFORMED THE CONSUMER THE CONNECTING RODS WERE BAD AND A RECALL HAD BEEN ISSUE ON THE ENGINE DUE TO CONCERNS OF METAL DEBRIS ENTERING THE ENGINE COMPARTMENT CAUSING THE CONNECTING RODS TO FAIL. THE ENGINE WAS REPLACED. HOWEVER, WHEN THE CONSUMER WENT TO RETRIEVE THE VEHICLE, THE OTHER PROBLEMS WERE NOT FIXED. WHEN THE CONSUMER DROVE OFF THE LOT, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER THE ENGINE THEY PUT IN WAS BAD, AND IT WOULD BE MONTHS BEFORE THEY COULD GET ANOTHER ONE. *JB

Steering
Filed Jun 8, 201655,000 milesGA

THERE IS AN ISSUES WITH THE STEERING COUPLING ON MY 2011 HYUNDAI SONATA. THIS CAR HAS LESS THAN 70000 MILES AND HAS BEEN MAINTAINED SINCE I'VE OWNED THIS VEHICLE. THE STEERING WHEEL FEELS LIKE IT COULD FALL OF AT ANY MOMENT IT SHAKES VIOLENTLY WHEN STOPPING AND ALSO WHEN GOING OVER 60 MILES AND HOUR. THE SMALLEST BUMPS IN THE ROAD CAUSE A VIOLENT SHAKING AS WELL. THIS PART THE COUPLING IS LITERALLY A PIECE OF RUBBER THE SIZE OF A QUARTER IT COST 15 DOLLARS AT THE PART STORE AND THE DEALERSHIP WANTS 350 DOLLARS TO FIX IT. I KNOW SEVERAL OTHER SONATA OWNERS THAT ARE HAVING THIS SAME ISSUE AND EVERY WEBSITE I'VE FOUND THERE HAVE BEEN MANY MANY OF THE SAME COMPLAINTS. WHEN I CALLED MY LOCAL DEALERSHIP THE WOMEN I SPOKE TO NEW EXACTLY WHAT WAS WRONG AND HOW MUCH IT WOULD COST TO FIX. IF SHE KNEW THIS INFO RIGHT OFF THE TOP OF HER HEAD THEN THAT LEADS ME TO BELIEVE SEVERAL SONATA DRIVERS IN MY AREA ARE HAVING THIS ISSUE. PLEASE ISSUE A RECALL!!!'N

Steering
Filed Jun 7, 201670,000 milesPA

WHEN DRIVING OVER 50 MPH STEERING WHEEL SHAKES UNCONTROLLABLY, STEERING WHEEL MAKES A CLICKING NOISE WHEN ANY SLIGHT MOVEMENT MADE OTHER THAN DRIVING STRAIGHT. I TOOK MY CAR TO BE EVALUATED AT MY LOCAL HYUNDAI DEALER AND WAS GOD MY STEERING COLUMN WAS LOOSE AND THAT THE ENTIRE STEERING COLUMN WOULD NEED REPLACED. THE DEALERSHIP TOLD ME THIS ISSUE IS AFFECTING THE SAFETY OF MY VEHICLE AND THE REPAIR WOULD BE AT MY OWN EXPENSE. THEY COULD GIVE NO EXPLANATION AS TO WHY THE STEERING COLUMN BECAME LOOSE ( MY CAR HAS NEVER BEEN INVOLVED IN AN ACCIDENT) I DID SOME RESEARCH ONLINE AND FOUND HUNDREDS OF OTHER PEOPLE COMPLAINING OF THE SAME ISSUE WITH THIS SPECIFIC YEAR MAKE AND MODEL VEHICLE. MY VIN # HAS HAD 12 SAFETY RECALLS SINCE PURCHASE. I FEEL THIS STEERING COLUMN PROBLEM NEEDS TO BE A SAFETY RECALL ISSUED BY HYUNDAI. THANK YOU *TR

Steering
Filed Jun 6, 201650,000 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING TYPE NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Jun 6, 2016FL

MY CAR BATTERY STARTED DYING ON SEVERAL OCCASIONS IN MARCH 2015. ON MARCH 20TH, MY CAR WON'T START AGAIN AND THE REPAIR SHOP SAID THE BATTERY AND STARTER HAD DIED COMPLETELY AND I HAD TO REPLACE IT AT A COST OF $737.79. AFTER THE REPAIRS ON APRIL 13TH, MY CAR WON'T START AGAIN. I TOLD THE REPAIR SHOP THAT I NOTICED THE NIGHT BEFORE THAT MY BRAKES LIGHT WAS NOT GOING OFF. FIRESTONE TOWED THE CAR AT THEIR EXPENSE AND DID THE REPAIR TO THE BRAKES LIGHT AT NO COST BECAUSE I HAD ALREADY PAID CLOSE TO $738 TRYING TO RESOLVE THIS ISSUE. THEY FOUND THE ISSUE WITH 'STOPPER PAD'. I THEN SUBMITTED A REIMBURSEMENT REQUEST TO HYUNDAI FOR CAMPAIGN #136 BUT THEY ONLY REIMBURSED ME FOR $157 AND REFUSES TO REFUND THE BALANCE. MY CAR ON NUMEROUS OCCASIONS DID NOT START. THE ISSUES WITH MY CAR WAS THE BRAKE LIGHT STAYING IN AND KILLING MY BATTERY AND AFFECTING MY CAR IN GENERAL. WHEN FIRESTONE BILLED ME FOR THE REPAIRS THEY SAID SHOULD BE DONE, THE CAR CONTINUED TO HAVE ISSUES UNTIL I NOTICED THE BRAKES LIGHT WAS STAYING ON. FIRESTONE TOWED MY CAR AND REPAIR THE ISSUE AT THEIR EXPENSE. IF IT WAS NOT RELATED WHY WOULD THEY REPAIR MY VEHICLE AT THEIR EXPOSE? I WILL FILE A COMPLAINT WITH NATIONAL SAFETY ADMINISTRATION. THIS IS TOTALLY UNFAIR.

Steering
Filed Jun 6, 201656,000 milesIL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THE STEERING WHEEL VIBRATED AFTER DRIVING OVER A BUMP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Air Bags
Filed Jun 3, 201663,000 milesCA

I PURCHASED A 2011 HYUNDAI SONATA ON 6/15/2015 WITH 55000 MILES ON IT. SINCE THEN, I'VE HAD NUMEROUS RECALLS ON MY CAR. THE ISSUE I HAVE NOW IS THE AIRBAG LIGHT IS ON IN THE CAR DASHBOARD. DUE TO LOSS OF WAGES FROM OTHER RECALLS I HAVE NOT BEEN ABLE TO AFFORD TO GET MY AIRBAG LIGHT CHECKED. THE CAR WAS NOT IN MOTION WHEN THE LIGHT CAME ON AND I HAVE NEVER BEEN IN A CAR ACCIDENT. THE LIGHT CAME ON AROUND THE 63000 MILE MARK AND I HAVE NO WARRANTY TO GET THE CAR FIXED. I'VE READ ONLINE ABOUT NUMEROUS AMOUNT OF COMPLAINTS ABOUT THEIR SAME CAR HAVE THE SAME ISSUE AS ME. WITH ALL THE COMPLAINTS I'VE READ I'M SURPRISED THERE HASN'T BEEN AN INVESTIGATION OR RECALL YET FOR THIS ISSUE. IT'S A HUGE SAFETY CONCERN AND IS GOING TO GET ME OR SOMEBODY ELSE DRIVING A 2011 HYUNDAI SONATA KILLED IF NOTHING IS DONE. I'VE HAD ATLEAST 5 OTHER RECALLS ON THIS CAR WHICH JUST GIVES ME MORE REASONS TO BELIEVE THAT THIS IS THE MANUFACTURERS FAULT. I JUST SIMPLY ASK THAT YOU LOOK INTO THIS MATTER AND HOPEFULLY GET IT RESOLVED. I'VE HAD THE AIRBAG LIGHT ON NOW FOR 10 MONTHS AND DON'T KNOW WHAT I CAN DO ABOUT IT. PLEASE HELP.

Air Bags
Filed Jun 1, 201679,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Structure › Body
Filed May 31, 201680,000 milesMI

TL* THE CONTACT OWNS A 2011 HYUNDIA SONATA. THE CONTACT STATED THAT THE PINS USED TO SECURE THE DRIVER AND PASSENGER SIDE BUMPER FENDER LINERS TO THE BODY OF THE VEHICLE HAD DETACHED AND CAUSED THE FENDER LINERS TO SEPARATE FROM THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

Structure › Body
Filed May 31, 201695,000 milesFL

THE DRIVER SIDE DOOR LATCH BECAME STUCK IN THE UNLOCK POSITION AFTER REMOTELY UNLOCKING THE VEHICLE. THE LATCH WILL NOT LOCK MANUALLY, BY KEY, OR BY REMOTE. THEREFORE, THE DOOR REMAINS UNLOCKED WHILE DRIVING THE VEHICLE. THE VEHICLE FALLS OUTSIDE OF THE RECALL ISSUED FOR THIS PROBLEM BUT APPARENTLY THE SAME RECALLED COMPONENTS WERE USED TO MAKE THIS VEHICLE.

Steering
Filed May 31, 2016FL

THE STEERING WHEEL ALL OF A SUDDEN FELT LOOSE ONE WHILE I WAS DRIVING AND THEN IT STARTED MAKING A RATTLING NOISE AND IT CAN BE HEARD WHEN I TURN THE WHEEL, GO OVER A BUMPS OR IF I DRIVE FASTER THEN 60 MILES PER HOUR IT GETS REALLY LOUD WITH A CONSTANT RATTLING NOISE, MY CAR ONLY HAS 72000-73000 MILES ON IT

Steering
Filed May 31, 2016NY

I NOTICED MY STEERING WHEEL HAD PLAY IN IT. TOOK TO HYUNDAI DEALER AND THEY STATED I NEEDED A COUPLER AND INTERMEDIATE SHAFT AND BOLTS TO BE REPLACED. MY VEHICLE HAD 73,008 MILES. ASKED WHY THIS COULD HAPPEN ON SUCH LOW MILES THEY STATED PARTS DON'T LAST FOREVER. DEALER SUMMIT THE CLAIM TO HYUNDAI AND HYUNDAI DENIED THEREFORE I HAD TO PAY FOR REPAIR SINCE THIS WAS A SAFETY ISSUE.

SteeringCrash
Filed May 31, 201678,522 milesFL

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED WHILE MANEUVERING AROUND A CURVED ROAD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 78,522.

Steering
Filed May 31, 201655,000 milesOK

MAKING CLICKING SOUNDS WHILE TURNING STEERING WHEEL. MY HAS STARTED DOING THIS WHEN I TOOK IT FOR A RECALL APPROX 6 MONTHS AGO. THE DEALER SAID THAT THIS COULD BE DANGEROUS AS STEERING COLUMN COULD DETERIORATE AND WOULD AFFECT ACCURACY OF STEERING WHEEL. THIS HAS BEEN AN ISSUE WITH MANY OF HYUNDAI FORUMS ONLINE, SPECIFICALLY WITH STEERING COUPLER AND COLUMN. DEFECT IN MANUFACTURING WHEN THOUSANDS HAVE PROBLEMS WITH THIS.

Electrical System
Filed May 30, 2016174,500 milesMD

THE POWER STEERING ON MY 2011 HYUNDAI SONATA STOPPED WORKING APPROX. 1 WEEK AGO WITHOUT ANY ADVANCE WARNING. THE CAR IS OF COURSE VERY DIFFICULT TO STEER WITHOUT THE ASSISTANCE OF POWER STEERING. IF MY SONATA IS NOT ONE OF THE CARS COVERED BY THE RECALL NOTICE VERY RECENTLY ANNOUNCED, THEN THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE. THE CAR WAS STATIONARY AND I WENT TO START THE CAR, AND THE EPS LIGHT WAS LIT AND I HAD NO POWER STEERING.

Power Train
Filed May 27, 201675,100 milesPA

GEAR SHIFT DISPLAY ON DASH BOARD GOES BLANK AFTER SHIFTING FROM ONE GEAR TO THE NEXT DESIRED GEAR (I.E. CAR IS IN REVERSE AND PUT INTO DRIVE, D APPEARS THAN DISAPPEARS) OR WHILE TRYING TO SHIFT (I.E. CAR IS IN PARK OR NEUTRAL AND SHIFT CAR INTO DRIVE AND THE DISPLAY GOES BLANK WITHOUT D APPEARING FIRST). AFTER THE DISPLAY GOES BLANK, THE CAR FEELS AS THOUGH IT IS GOING TO STALL AND CHECK ENGINE LIGHT APPEARS. PUTTING THE CAR INTO PARK AND TURNING THE CAR OFF AND THEN BACK ON DOES NOT FIX THE ISSUE RIGHT AWAY. AFTER WAITING A FEW MINUTES WITH THE CAR OFF AND TURNING IT BACK ON FIXES THE ISSUE WITH THE GEAR SHIFT DISPLAY TEMPORARILY BUT CHECK ENGINE ICON REMAINS ILLUMINATED.

Steering
Filed May 26, 2016NC

AT 62,000 MILES THE STEERING WHEEL FELT TIGHT, AND THEN SUDDENLY IT FELT LOOSE WHEN I TURNED THE WHEEL TO THE RIGHT, AND THEN IT STARTED A CLICKING NOISE EVERY TIME I TURNED THE WHEEL TO THE RIGHT OR LEFT. OVER THE NEXT 3,000 MILES IT HAS BECOME PROGRESSIVELY WORSE WITH CLICKING AND RATTLING ANY TIME I TURN THE WHEEL, EVEN SITTING STILL. GOING OVER ANY BUMP MAKES A RATTLING NOISE IN STEERING COLUMN. I SEE THIS IS A VERY COMMON PROBLEM IN 2011 SONATA'S AND WONDER WHY THERE IS NO RECALL?!!

Service Brakes
Filed May 25, 2016GA

I HAVE NOT RECEIVED AN EXACT ANSWER AS TO WHY WHILE DRIVING ON A CITY STREET, EVERY TIME I PRESS THE BRAKES I HEAR A CLICKING SOUND; WHICH YOU CAN ALSO FEEL BY PLACING YOUR HAND ON THE GEAR SHIFT

Air Bags
Filed May 24, 2016115,000 milesNY

THE AIRBAG LIGHT ON THE DASHBOARD REMAINS ILLUMINATED. THE CAR WAS NOT INVOLVED IN AN ACCIDENT PRIOR TO THE LIGHT TURNING ON. THE AIRBAGS MAY NOT DEPLOY IN THE EVENT OF A COLLISION.

Engine
Filed May 24, 2016146,000 milesAL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE DECREASED SPEED INDEPENDENTLY, AND STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE MECHANIC STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE DIAGNOSIS WAS THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Air Bags
Filed May 24, 201673,000 milesTX

AIR BAG LIGHT IS ON AND DOES NOT GO OFF. I WENT TO THE HYUNDAI DEALERSHIP TO FIX IT, BUT THEY SAID THEY HAVE TO REPLACE TWO PARTS AND IT WILL COST ME ABOUT $1200. I GOOGLED IT AND I FOUND OUT THERE ARE MANY PEOPLE WHO DRIVE SONATA HAVE SAME ISSUE. IF IT HAPPENS BEFORE 60000 MILES, WARRANTY COVERS IT, UNFORTUNATELY MY SONATA RUNS ABOUT 73000 MILES. THERE ARE MANY SONATA OWNERS HAVE SAME ISSUE SO I BELIEVE THERE IS SOMETHING WRONG WITH SONATA SINCE THEY WERE MADE. PLEASE FIX THIS PROBLEM, SO MANY SONATA OWNERS DO NOT HAVE TO PAY THEIR MONEY FOR IT.

Steering
Filed May 23, 201665,000 milesNY

UPPER STEERING ASSEMBLY JOINT IS LOOSE. CAUSING A CLUNKING SOUND WHEN DRIVING OVER BUMPS, MANHOLE AND DRIVING AT 60MPH

Steering
Filed May 22, 2016GA

CLICKING SOUND FROM THE STEERING WHEEL. WILL HAPPEN AT REST OR MOTION. PROGRESSIVELY GOT WORSE. ALSO PRODUCED A THUD SOUND ON BUMPS ON INTERSTATE. DEALER INDICATES THE STEERING COUPLER HAD FAILED. I TOLD THEM I SEEN MANY OTHER PEOPLE WITH THE SAME PROBLEM. WHY WAS IT NOT COVERED BY MANUFACTURER WITH IT BEING SO WIDESPREAD ISSUE? COST ME $394.48 FOR DEALER TO REPLACE INCLUDING THE RECOMMEND ALIGNMENT.

Steering
Filed May 19, 201656,000 milesVA

TL* THE CONTACT OWNS A 2011 HYUNDIA SONATA. THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COUPLER WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 56,000.

Air Bags
Filed May 19, 201636,000 milesCA

THE LIGHT FOR THE AIR BAG IS LIT UP ON MY DASHBOARD

Steering
Filed May 17, 2016108,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS IN MOTION AND STATIONARY, THE STEERING WHEEL BECAME LOOSE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE STEERING WHEEL MADE A LOUD RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 108,000.

Air Bags
Filed May 17, 2016CA

AIRBAG LIGHT CAME ON IN THE DASHBOARD SEVERAL DAYS AGO, AND IT STAYS ON. IT WON'T GO OFF. CAR HAS NEVER BEEN IN AN ACCIDENT, AND LIGHT CAME ON WHEN I STARTED THE CAR SEVERAL DAYS AGO AND IT HAS BEEN ON EVER SINCE. BASED ON RESEARCH ONLINE, IT SEEMS LIKE THIS IS NOT UNCOMMON FOR THIS MODEL.

Engine
Filed May 17, 201661,000 milesMD

I WAS DRIVING DOWN AN OFF RAMP WHERE THEY HAD SOME PLACED SOME SPEED STRIPS TO WARN VEHICLES THAT THE ROAD AHEAD WAS STRIPPED AND UNDER THE PROCESS OF BEING RE-ASPHALTED. I SLOWED DOWN AS I ENTERED THE MAIN ROAD AND THE POWER TURNED OFF AND ALL THE DASHBOARD LIGHTS LIT UP. I WAS LUCKY NO ONE WAS BEHIND ME AND THE ROAD WAS CLEAR TO ENTER. I PULLED INTO THE PARKING LOT OF A RETAIL STORE, GLIDED INTO A PARKING SPACE AND PUT THE VEHICLE IN PARK. I TRIED STARTING THE VEHICLE, WHICH IT DID, AND AS SOON AS I PUSHED ON THE ACCELERATOR, THE VEHICLE TURNED OFF AGAIN. I LET IT SIT, CALLED AAA AND THE DEALERSHIP WHERE I WAS HAVING IT TOWED TO GIVE THEM ADVANCE WARNING. WHILE I WAS WAITING FOR THE TOW TRUCK, I ATTEMPTED TO RESTART THE VEHICLE, WHICH IT DID, AND THIS TIME WHEN I ATTEMPTED TO DRIVE IT, IT DID NOT STOP BUT ACTED LIKE NOTHING HAPPENED. I DROVE THE VEHICLE AROUND THE PARKING LOT AND NOTHING HAPPENED AGAIN AND BACKED THE VEHICLE INTO A SPACE TO ALLOW THE TOW DRIVER EASIER ACCESS TO THE CAR. THE DEALERSHIP HAS HAD IT ALL DAY AND STILL HAVE NOT LOCATED ANY PROBLEMS.

Engine
Filed May 16, 201695,000 milesIL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE ENGINE MADE A LOUD NOISE AND BURNED OIL EXCESSIVELY. THE DEALER WAS NOTIFIED MONTHS BEFORE THE CONTACT WAS AWARE THAT THERE WAS A RECALL CONCERNING THE FAILURE. THE DEALER WAS UNABLE TO PROVIDE A REMEDY REPAIR SOLUTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 95,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 14, 2016MO

THE LIGHT FOR BOTH THE DRIVER AND PASSENGER SEATBELT NOT FUNCTIONING PROPERLY WILL NOT TURN OFF. THE PASSENGER SEATBELT LIGHT STAYS AT SEATBELT OFF AND THE DRIVER'S WILL NOT TURN OFF AFTER THE VEHICLE HAS STARTED. BOTH STAY ON THE ENTIRE TIME THE VEHICLE IS ON.

Steering
Filed May 13, 201657,000 milesNC

I TOOK MY CAR INTO THE DEALERSHIP OVER A MONTH AGO BECAUSE OF NOISES COMING FROM THE STEERING WHEEL. I KNEW THAT THEY HAD RECALLS BEFORE ON STEERING BUT THEY TOLD ME THAT MY ISSUE WAS NOT COVERED UNDER THE RECALL. THE ISSUE IS A STEERING COUPLER INVOLVING THE STEERING COLUMN. THEY ALSO HAVE A NEW RECALL ANNOUNCEMENT MADE ON APRIL 16, 2016. THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME STEERING ISSUES WITH THIS VEHICLE AND HYUNDAI EXPECTS MONEY OUT OF POCKET FOR IT. NOW WHEN DRIVING, THE STEERING HAS GOTTEN WORSE WITH INCREASED SPEEDS THERE IS SHAKING AND CLICKING. ANY LITTLE BUMP IN THE ROAD WILL CAUSE CLICKING IN THE STEERING WHEEL. EVEN SITTING STILL, IT WILL CLICK ONCE YOU TURN THE WHEEL. I WAS TOLD THAT THIS IS A DANGEROUS HAZARD BUT I CANNOT AFFORD TO GET THIS FIXED WHEN OBVIOUSLY THIS IS AN ONGOING ISSUE WITH HYUNDAI AND THEIR RECALLS.

Steering
Filed May 13, 2016NC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) SEVERAL MONTHS AFTER THE FAILURE OCCURRED. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED EXTENSIVELY FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO MORE THAN THREE INDEPENDENT MECHANICS WHO STATED THAT THERE WAS AN ELECTRIC POWER STEERING FAILURE. THE DEALERS WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO REPAIR THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed May 13, 201665,000 milesVA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING POWER STEERING SEIZED AND THE EPS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) AFTER THE FAILURE OCCURRED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed May 12, 201667,000 milesNY

THE STEERING COLUMN BEGAN TO LOOSEN AND EVENTUALLY HAD TO BE REPLACED BECAUSE IT WAS NO LONGER SAFE TO DRIVE. I HAD TO REPLACE IT AT MY COST AT 67,000 MILES.

WheelsCrash
Filed May 9, 2016132,000 milesPA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE REAR OF THE VEHICLE CRASHED INTO A GUARDRAIL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TWELVE DAYS PRIOR TO THE INCIDENT, THE VEHICLE HAD A TIRE ROTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT PROVIDED.

Power Train
Filed May 7, 201648,000 milesTX

VEHICLE IN MOTION RANDOMLY TURNS ON CHECK ENGINE LIGHT FOR A SECOND, WILL HESITATE AND THEN SUDDENLY SURGE AS IF TRYING TO CATCH UP. TRANSMISSION SEEMS TO BE THE MAIN ISSUE.

Air Bags
Filed May 2, 201669,000 milesKY

CLICKING IN STEERING WHEEL DEALER STATED NEEDED NEW COUPLER COST 4.00, LABOR 334.00. ALSO AIRBAG LIGHT REMAINS ON, DEALER STATED CLOCKSPRING REPAIR 372.00. MILEAGE 69000. CHECKED HYUNDAI WEBSITES, NUMEROUS REPAIRS FOR THESE SAMES ISSUES ON THE 2011 SONATA, BOTH ISSUES SHOULD BE A RECALL ISSUES. WITH SO MANY OF THESE CARS HAVING THE SAME ISSUES, THESE WLD APPEAR TO BE DEFECTS IN THE MANUFACTURED WITH THE CARS.

Engine
Filed May 2, 2016VA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED NEAR THE STEERING WHEEL. IN ADDITION, THE OIL HAD TO BE REFILLED EVERY FOUR TO SIX WEEKS, BUT THERE WAS NO PRESENCE OF A LEAK. THE CONTACT WAS UNABLE TO DETERMINE WHERE THE FAILURE ORIGINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR THE ENGINE CRANK SHAFT RECALL AND IT WAS INDICATED THAT THE STEERING COUPLING NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE ENGINE CRANK SHAFT RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS ALSO EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT HE WOULD NOT INSTALL THE PART BECAUSE IT WAS NOT AN OEM REVISED PART FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Apr 28, 2016101,000 milesGA

WHILE DRIVING 45MPH I EXPERIENCE MY STEERING WHEEL SHAKING AND IT LEAVES THE VEHICLE HARD TO CONTROL AND IT PULLS TO THE RIGHT. I THEN STARTED TO EXPERIENCE MY CAR NOT STARTING AFTER SITTING FOR NOT EVEN 5 MINUTES AND THIS HAS BEEN OCCURRING FOR 2 DAYS. I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS ADVISED THAT I NEEDED TO REPLACE THE STARTER LEVER AND STEERING COUPLER. BOTH OF THESE ARE COMMON DEFECTS OF THIS MODEL AND HAS BEEN RECALLED IN THE PAST. I CALLED HYUNDAI TODAY AND WAS TOLD THAT I AM NOW RESPONSIBLE FOR THE COST OF THE REPAIRS REGARDLESS OF WHAT HAPPENED IN THE PAST. THE REPAIRS ARE GOING TO COST ME A LITTLE OVER $600.00 WHEN THE PARTS ARE PLASTIC AND WOULDN'T COST MORE THAN $20.00. A COMPLAINT HAS BEEN FILED WITH THE BBB AS WELL...THIS IS A MAJOR SAFETY ISSUE ON THIS VEHICLE AND THE MANUFACTURE NEEDS TO DO A BETTER JOB AT BUILDING THESE PARTS.

Air Bags
Filed Apr 28, 2016FL

PASSENGER SEAT AIRBAG LIGHT IS ON ALL THE TIME. ACCORDING TO THE MANUAL IT NEEDS TO BE REPAIRED AS SOON AS POSSIBLE BECAUSE IF THERE IS AN ACCIDENT THE AIRBAGS WILL NOT DEPLOY. I WAS BROWSING THE INTERNET AND FOUND THAT MANY HYUNDAI SONATAS ARE HAVING THE SAME PROBLEM ON OLD AND NEW MODELS. MY CAR IS A 2011 SONATA.

Engine
Filed Apr 28, 2016160,000 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS INSPECTED BY THE DEALER UNDER THE RECALL; HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NOT MET THE CRITERIA TO BE REPAIRED UNDER THE RECALL. THE CONTACT WAS CONCERNED THAT THE VEHICLE CONSUMED LARGE QUANTITIES OF OIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Steering
Filed Apr 27, 2016104,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE STEERING COLUMN MADE A LOUD THUMP NOISE AND THE STEERING FELT LOOSE. THE FAILURE WAS NOTICED WHILE DRIVING AND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Steering
Filed Apr 22, 2016TX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THAT THE STEERING WHEEL FELT STIFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Apr 20, 201685,000 milesNC

MY CAR'S STEERING WHEEL WAS MAKING CLICKING NOSE. IT PROBABLY STARTED SOME TIME LAST YEAR, BUT I DIDN'T THINK MUCH OF IT B/C SOUND WAS VERY FAINT. BUT NOW, THE NOISE IS PRETTY LOUD AND THAT IT'S AFFECTING THE CAR'S DRIVING PERFORMANCE. THE STEERING WHEEL SHAKES WHEN I DRIVE OVER A CERTAIN SPEED LIMIT; MAKES NOISE WHENEVER I TURN, GO OVER A BUMP, OR WHENEVER I TURN THE STEERING WHEEL EVEN WHEN IT'S STATIONARY.. I BROUGHT IT TO THE DEALER AND DEALER SAID THAT THE STEERING COUPLER NEEDS TO BE REPLACED. THIS IS A POOR DESIGN AND, MORE IMPORTANTLY, A SAFETY ISSUE THAT HYUNDAI NEEDS TO ADDRESS WITH A RECALL ASAP BEFORE SOMEONE GETS HURT!

Air Bags
Filed Apr 20, 201675,000 milesCA

MY AIR BAG LIGHT STAYS ON AFTER I START MY ENGINE, I HAVE NO ONE ELSE IN THE VEHICLE ONLY A LIGHT JACKET OR LUNCH BAG ON THE PASSENGER SEAT. IT STARTED THREE DAYS AGO.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →