Page 38 of 68 · complaints 1,851–1,900 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Aug 4, 201699,000 milesAZ

TAKATA RECALL AIR BAG LIGHT STAYS ON. DEALER SAYS IT'S A FAULTY CLOCK SPRING AND WILL COST $340 FOR PARTS AND LABOR. THIS CAN BE DEADLY IF IN A CRASH AND AIR BAGS DON'T DEPLOY!

Engine
Filed Aug 4, 201653,429 milesFL

THE STARTER MOTOR CONTAINS A PLASTIC LEVER THAT ENGAGES THE STARTER MOTOR WITH THE ENGINE. THIS PLASTIC PART FAILED AT 53,429 MILES. THE DEALERSHIP NEW IMMEDIATELY WHAT PART HAD FAILED BASED UPON MY DESCRIPTION OF THE PROBLEM (CAN HEAR STARTER MOTOR RUNNING BUT IT WAS NOT ENGAGING WITH THE ENGINE). THEY KNEW THE COST OF THE REPAIR OFF THE TOP OF THEIR HEADS AND THE PARTS DEPARTMENT HAD A SUPPLY OF THE PART IN A DRAWER AT THE REGISTER. NOT SURE HOW OFTEN THIS OCCURS BUT IT MUST BE QUITE FREQUENT BASED UPON THE DEALERS FAMILAIRITY WITH THE PROBLEM

Steering
Filed Aug 3, 201672,000 milesSC

TAKATA RECALL - I PURCHASED A HYUNDAI SONTATA IN AUG OF 2015 AND I HAVE HAD NOTHING BUT TROUBLE EVER SINCE I PURCHASED THE CAR. I HAD TO HAVE THE ENGINE REPLACED IN JAN OF 2016 AND AFTER I HAD THE ENGINE REPLACED I NOTICED THAT THE STEERING WHEEL STARTED CLICKING. THE STEERING CLICKING IS AT ITS WORST WHEN THE CAR IS DRIVING OVER 60MPH. THE STEERING COUPLER IS DAMAGED AND THE DEALERSHIP IS STATING THAT THE CAR IS NO LONGER UNDER WARRANTY AND THEY CAN DO THE REPAIR AT A COST TO ME. THE ISSUE AT HAND IS THAT IT IS A COMMON ISSUE AMONGST HYUNDAI SONATAS AND THEREFORE I FEEL THAT THEY SHOULD COVER THE REPAIR. THIS WILL BE THE LAST HYUNDAI THAT I PURCHASE. THE MECHANIC EVEN TOLD ME WELL IF YOU DON'T HAVE IT REPAIRED YOUR STEERING WHEEL COULD POTENTIAL COME OFF WHILE DRIVING.

Service Brakes
Filed Aug 2, 201673,000 milesAZ

A LITTLE OVER A YEAR AGO I WENT TO THE DEALERSHIP FOR AN OIL CHANGE AND MY STEERING WHEEL STARTED TO ACT WEIRD. IT SEEMED LOOSE LIKE SOMEONE REMOVED A COMPONENT. I STATED TO THE DEALERSHIP WHAT OCCURED AND THEY WANTED TO CHARGE ME $500+ TO GET IT REPAIRED. THEY STATED IT WASN'T COVERED UNDER MY WARRANTY. . I TOLD THEM THE ISSUE DIDNT OCCUR UNTIL I BROUGHT THE VEHICLE IN. I AM A MOTHER OF TWO INFANTS WHO COULD NOT AFFORD A REPAIR LIKE THAT. I BOUGHT THE HYUNDAI BECAUSE OF ITS SAFETY FEATURES AND GAS MILEAGE SO FAR EVERYTHING HAS BEEN A LIE ABOUT THIS VEHICLE. I HATE DRIVING IT . THERE HAVE BEEN NOTHING BUT PROBLEMS SINCE I GOT THIS VEHICLE AND I FEAR THE SAFETY OF ME AND MY CHILDREN. THE STEERING WHEEL IS SO BAD THAT MY ENTIRE CAR RATTLES AND SHAKES WHENEVER I GET ON THE HIGHWAY. NOW THERE'S ANOTHER RECALL ON THIS VEHICLE FOR THE SAME ISSUE I TOLD THE DEALERSHIP. I WANT OUT OF THIS VEHICLE AND INTO SOMETHING SAFER FOR MY CHILDREN. THEY STILL HAVEN'T MAILED ME THE CAMPAIGN TO GET MY ENGINE CHECKED. THIS RECALL WAS IN NOVEMBER 2015. HYUNDAI JUST NEEDS TO REIMBURSE EVERYONE AND TAKE THESE VEHICLES OFF THE ROAD. THEY ARE LEMONS.

Steering
Filed Aug 2, 201680,250 milesGA

AFTER STARTING THE CAR - WITHOUT MOVING THE THE VEHICLE, WHEN MOVING THE WHEEL BACK AND FORTH, IT MAKES A CLUNKING NOISE LIKE SOMETHING IS LOOSE.

Steering
Filed Aug 2, 2016107,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE AND HAD EXCESSIVE PLAY WHENEVER MAKING A TURN. THE FAILURE OCCURRED AFTER BEING SERVICED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE CONTACT MENTIONED THAT THE RECALL REMEDY WAS INSUFFICIENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Steering
Filed Aug 2, 201666,000 milesMO

WHEN I TURN THE STEERING WHEEL WHILE PARKING OR DRIVING, THERE IS A CLUNKY FEELING AND NOISE. I HAD TO TAKE THE VEHICLE IN FOR A SHIFT GEAR RECALL, AND WHEN THE SERVICE TECH PULLED THE VEHICLE INTO THE SERVICE AREA, HE GOT OUT AND (WITHOUT ME MENTIONING THE ISSUE) SAID, THAT CLUNKING IS YOUR "COUPLER", BUT IT'S NOT INCLUDED IN THIS RECALL, THE COST TO FIX THAT IS $350. BECAUSE HE KNEW OFF-HAND WHAT IT WAS, THAT LED ME TO BELIEVE THAT THERE WERE OTHERS THAT HAVE HAD THE SAME ISSUE. I WANTED TO DO SOME RESEARCH SINCE I DIDN'T KNOW WHAT A COUPLER WAS, AND IT TURNS OUT THERE ARE A FEW FORUMS WITH HYUNDAI OWNERS COMPLAINING OF THIS ISSUE. IT SEEMS TO ME IF THIS COULD CAUSE THE STEERING TO DISASSEMBLE, THAT IT SHOULD BE A RECALL. A QUICK GOOGLE SEARCH REVEALED MANY OTHERS WITH THE SAME PROBLEM: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/STEERING/PROBLEM.ASPX HTTP://WWW.SONATAFORUMS.COM/FORUM/HYUNDAI-SONATA-DIY-SECTION/18449-STEERING-COLUMN-RUBBER-COUPLER-REPLACEMENT.HTML HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/STEERING/STEERING.SHTML HOPEFULLY, THIS WILL BE LOOKED INTO SOON, AND A RECALL ISSUED. THIS 2011 HYUNDAI IS A PIECE OF JUNK--I ALONE HAVE HAD TO TAKE IT IN FOR 5 RECALLS. I CALLED HYUNDAI TO LET THEM KNOW, AND THEY SAID THEY WOULD NOTE MY CURRENT ISSUE(CASE NUMBER #9468705).

Steering
Filed Aug 1, 2016105,000 milesTX

TL* THE CONTACT OWN A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE ALSO RECURRED WHILE DRIVING OVER 60 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Aug 1, 2016GA

THE STEERING COLUMN CLICKS WHEN MAKING MICRO ADJUSTMENTS AT ANY SPEEDS LOW OR HIGH. SUDDEN STOPS OR DECELERATING IT SHAKES AND CLICKS. ALSO IF CAR IS OFF IT CLICKS IF U MOVE WHEEL SIDE TO SIDE. SHAKING MAKES THE CAR MORE DIFFICULT TO CONTROL WHEN SLOWING DOWN AT LIGHTS.

Fuel/Propulsion System
Filed Jul 31, 201665,000 milesCA

FUEL SENDER (IN TANK FUEL SENSOR) HAS FAILED. FIRST NOTICED OVER A YEAR AGO WITH INTERMITTENT ERRONEOUS FUEL GAUGE READING AFTER REFUELING, BUT QUICKLY CORRECTED ITS SELF. NOTICED THE FULL FAILURE A DAY AFTER I HAD REFUELED AND MY FUEL GAUGE READ HALF FULL. ASSUMED THAT I WAS A VICTIM OF FUEL THEFT, BUT NO SIGN OF FORCED ENTRY TO MY FUEL DOOR. I REFUELED AND THE CAR TOPPED OFF WITHIN ABOUT A GALLON. HOWEVER THE GAUGE WAS STILL READING LOW. ASSUMED THAT MAYBE THE THIEVES HAD DAMAGED AND PARTIALLY OBSTRUCTED MY FILL HOSE WITH A LOST SYPHON HOSE. OVER THE NEXT FEW DAYS THE GAUGE SLOWLY ROSE TO FULL. NOW THE GAUGE FLUCTUATES BETWEEN FULL AND HALF FULL. RESEARCHED THE SENDING UNIT AND FOUND THAT THIS WAS A KNOWN PROBLEM WITH THREE MODELS AND A TSB (SB-10052842-7701) FOR INSPECTION OF THE UNIT WAS ISSUED MAY 2013 AND A REPLACEMENT PROCEDURE (SB-10060967-2273) WAS ISSUED JUNE 2014. AFTERMARKET REPLACEMENT PART IS AFFORDABLE AT APPROXIMATELY $45 FROM THIRD PART VENDOR, BUT THE REPLACEMENT PROCEDURE IS COMPLICATED BY THE HIGH RISK OF WORKING WITH GASOLINE AND EITHER TRYING TO REMOVE THE FUEL PUMP IN THE TIGHT CONFINES OF THE CAR WITH THE FUEL TANK STILL INSTALLED OR REMOVING THE TANK WITH RESIDUAL FUEL.

Power Train
Filed Jul 31, 201680,000 milesFL

IMMEDIATELY AFTER STARTING THE CAR THE TRANSMISSION GEAR INDICATOR LETTERS IN THE DASHBOARD WERE BLANK AND THE SHIFTER GEARS LETTERS WERE NOT ILLUMINATED. A TEMPORARY REMEDY WAS TO SHUT OFF THE ENGINE AND RESTART THE CAR. THIS PROBLEM IS ERRATIC AND CANNOT BE REPRODUCED AT WILL.

Engine
Filed Jul 29, 2016NV

CAR WON'T START WITH PUSH BUTTON. I TOOK IT TO DEALER WHO REPLACED SHIFTER CABLE, BRAKE SWITCH AND SOME OTHER RECALLS THAT WAS PART OF THE PORBLEM AND SUPPOSEDLY IT WAS FIXED. NEXT DAY I WENT TO GAS STATION WITH MY 4 YEARS OLD DAUGHTER AND WIFE AND GOT STUCK. FIRST IT WON'T START, THEN IT STARTED BUT GEAR DISPLAY WON'T READY. I SHIFTED TO DRIVE TO LEAVE BUT CAR STARTED MOVING IN REVERSE DIRECTION. I ALMOST HIT THE CAR AND PERSON BEHIND ME GETTING GAS FOR HIS CAR. CAR TRANSMISSION WAS NOT READING WHAT MODE DRIVE, REVERSE, NEUTRAL IT WAS IN AND WITH GUESSING I LEFT THE AREA. I TOOK IT TO THE HYUNDA DEALER WHO TESTED AND REPLACED INHIBITOR SWITCH AND SAID IT'S FIXED BUT CHARGED ME #311.25. I BELIEVE ALL OF THESE ISSUES WITH SHIFTER CABLE, BRAK SWTICH AND INHIBITOR SWITCH ARE INTER RELATED AND SHOULD BE FURTHER LOOKED INTO TO AVOID ACCIDENTS AND HYUNDAI SHOULD EXPAND THE RECALL TO REPLACE THE SWTICH. I HAVE SPOKEND WITH HYUNDAI CUSTOMER SERVICE BUT THEY REFUSED TO FURTHER LOOK I NTO THIS ISSUE AND COVER THE COST OF REPLACING INHIBITOR SWTICH.

Steering
Filed Jul 29, 201676,000 milesCA

STEERING WHEEL FELT LOOSE, STARTED MAKING "CLACK" SOUND WHEN HITTING BUMPS. DEALER REPLACED PLASTIC COUPLING ($3 PART) FOR $360, MOSTLY LABOR COST. MANY OTHERS ARE COMPLAINING OF THE SAME ISSUES IN ONLINE FORUMS (HTTP://WWW.HYUNDAI-FORUMS.COM/YF-2011-SONATA-I45/209609-STEERING-WHEEL-NOISE-OVER-BUMP.HTML)

Steering
Filed Jul 28, 2016WA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 28, 201673,000 milesMS

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE STEERING BECAME DIFFICULT TO MANAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COLUMN SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Air Bags
Filed Jul 28, 2016NM

PIN PROBLEM AND DEALER SAYS NO RECALL.

Air Bags
Filed Jul 27, 2016MD

I PURCHASED MY CAR NEW 2011 SONATA IN DEC. 2010 AND NOW MY AIRBAG LIGHT STAYS ON. I HAVE NOT BEEN IN ANY ACCIDENTS....... WHAT!!!!

Service Brakes
Filed Jul 27, 2016MD

MY BRAKES HAS JUST STARTED MAKING A LOUD, ANNOYING, AND CRACKING NOISE EVERY TIME I PRESS AND RELEASE MY BRAKES. I DO NOT NEED BRAKE PADS, SHOES OR ROTARIES. WHAT!!!!!

Service Brakes
Filed Jul 27, 2016128,000 milesGA

WHEN I RECEIVED THE RECALLS TO TOOK CAR IN. AS RECALLS COME MORE PROBLEMS CAME UP. THERE WAS A PROBLEMS WITH THE SHIFT GEAR WHICH COST ME $501.00 ON JULY 12TH. THE LAST THING, LAST WEEKEND 23RD, WAS THE STEERING WHICH COST ME 365.00. AT THIS POINT IN TIME I DO NOT WANT THE CAR ANY MORE.

Steering
Filed Jul 27, 2016MD

THE STEERING WHEEL MAKES A CLICKING AND KNOCKING NOISE WHEN MAKING TURNS AND REVERSING, I WAS TOLD BY THE HYUNDAI DEALER THAT THE STEERING COLUMN COUPLER HAS TO BE REPLACED AND THAT ITS DANGEROUS TO DRIVE BECAUSE THE STEERING COLUMN CAN GET SEPARATED AND CAUSE A CRASH. I NOTICED THAT THERE ARE MANY COMPLAINTS REGARDING THIS. THE COST TO REPLACE THIS IS $550 FOR A PART THAT PROBABLY COSTS $20. SO AT THIS POINT SINCE I HAVE KIDS I CANT DRIVE THIS CAR AND IT HAS TO BE PARKED UNTIL I CAN AFFORD TO PAY FOR THIS. THERE HAVE BEEN SO MANY RECALLS ON THE PARTICULAR MAKE AND MODEL. PLEASE CONSIDER A RECALL ON THIS ALSO.

Steering
Filed Jul 26, 201680,412 milesNY

FELT SOME PLAY IN MY STEERING WHEEL, TOOK IT TO THE DEALER. HYUNDAI PART # 56315-2K000-FFF, FLEXIBLE COUPLING WAS THE ISSUE. THIS SMALL PIECE OF RUBBER WAS A MANGLED MESS - SEE ATTACHED PICTURES. SAW SOME FORUMS WHERE IS COMMON PLACE. PART COST - $17.00 LABOR - $372.22! PLAZA AUTO MALL INVOICE # [XXX] FROM 7/26/16 I'M NOT AN ENGINEER BUT IN MY OPINION A PART THIS CRITICAL WHICH IS MADE OF RUBBER FAILED IN A VEHICLE ONLY 5 YEARS OLD WITH 80,000 MILES WHICH WAS MOSTLY HIGHWAY DURING THE FIRST 4 YEARS OF OWNERSHIP I'VE ATTACHED PHOTOS OF THE PART WHICH WAS GIVEN BACK TO ME BY THE DEALER WHO ALSO CONCURRED THAT IT WAS POORLY MADE BUT THERE IS NO RECALL AT THIS TIME. READING SOME HYUNDAI FORUMS ON THE WEB I ALSO SEE THAT THIS PART IS IN DEMAND AS WELL SO I CAN ONLY CONCLUDE THAT THIS ISSUE IS WIDESPREAD? I ASK THAT YOU CONSIDER REACHING OUT TO HYUNDAI TO ADDRESS THIS PROBLEM AND JUST MAYBE I'LL RECOVER THE $432.05 EXPENSE INCURRED TO CORRECT THIS PROBLEM THANK YOU AND I LOOK FORWARD TO YOUR REPLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Jul 26, 201690,000 milesTX

STEERING KNOCKING NOISE - APPEARS TO BE RELATED TO THE STEERING COUPLER THAT HAS NOT YET RECEIVED A RECALL. HYUNDAI DEALERSHIP TOLD ME THAT THEY SEE THE ISSUE A LOT, BUT WOULD STILL CHARGE TO DIAGNOSE AND REPAIR. THE NOISE HAS BEEN ON-GOING FOR QUITE SOME TIME AND HAS INCREASINGLY GOTTEN WORSE

Power Train
Filed Jul 26, 201649,000 milesSD

ELECTRONIC GEAR SHIFTER SENSOR WOULD NOT ALWAYS WORK SO IT WOULDN'T ALWAYS SHIFT OR WOULD JERK.

Air Bags
Filed Jul 25, 201696,000 milesFL

AIRBAG LIGHT ON INSTRUMENT CLUSTER CAME ON DURING VEHICLE STARTUP, WHILE STATIONARY, DURING ITS BUILT-IN TEST. MILEAGE ON VEHICLE WAS APPROXIMATELY 96,000 MILES. TOOK TO DEALER FOR DIAGNOSIS. RESULT WAS, "...NOT COVERED UNDER WARRANTY, BUT WE CAN FIX IT FOR $1,000". RESEARCH INDICATES THIS IS A SYSTEMIC PROBLEM FOR THIS VEHICLE.

Air Bags
Filed Jul 25, 2016GA

AIR BAG LIGHT STAYS ON. DEALER SAYS IT'S A FAULTY CLOCK SPRING AND WILL COST $450 FOR PARTS AND LABOR. THIS CAN BE DEADLY IF IN A CRASH AND AIR BAGS DON'T DEPLOY!

Fuel/Propulsion System
Filed Jul 25, 2016GA

FUEL SENSOR IS FAULTY. THE GAS LEVEL IS NEVER CORRECT. IT SHOWS EMPTY WHEN IT'S NOT AND RANDOMLY GOES UP AND DOWN SO I NEVER KNOW EXACTLY HOW MUCH GAS I HAVE.

Steering
Filed Jul 24, 201685,000 milesTX

EVEN I HAD THE PROBLEM WITH MY 2011 SONATA TURBO 2.0. STEERING WHEEL BECAME VERY STIFF AND THERE WAS A LOUD CLUNKING NOISE WHEN DRIVING ON UNEVEN ROADS, BUMPS AND HIGH SPEED. THE GARAGE I WENT TO CHARGED ME $300 FOR ELECTRONIC STEERING COUPLER KIT AND REBUILD AND $450 FOR THE LABOR. LOOKS LIKE THERE ARE QUITE A FEW COMPLAINTS WITH THIS PROBLEM IN 2011 SONATA. THIS WASN'T PART OF THE EPS CONTROL MODULE RECALL. HYUNDAI SHOULD MAKE A NOTE OF IT AND HAVE THIS FIXED AS PART OF RECALL ASAP.

Electrical System
Filed Jul 24, 2016CA

MY 2011 SONATA ALL OF THE SUDDEN SHUT DOWN AROUND 1 MONTHS AGO . I TOOK IT TO THE HYUNDAI DEALERSHIP THEY WERE NOT ABLE TO TURN IT ON . THEY KEPT ON CHANGING PARTS BUT UNABLE TO MAKE IT TURN ON. IM VERY STRESSED OUT I HAVE TI MAKE PAYMENTS ON A CAR THAT WONT TURN ON .

Electrical System
Filed Jul 23, 201689,592 milesAL

I HAVE HAD THIS CAR A LITTLE OVER A YEAR NOW. IT HAS MADE THE SAME NOISE SINCE I'VE HAD IT. I'VE BEEN TO THE HUYNDA DEALER MANY TIMES. THEY DON'T UNDERSTAND WHAT'S WRONG. WHEN YOUR CAR IS BETWEEN 2000 RPM AND 3000 RPMS OR STEADILY AT 2000 IT MAKES A CONTINUOUS RADDLE NOISE COMING FROM THE ENGINE AND CONTINUES UNTIL YOU TAKE YOUR FOOT OFF THE ACCELERATOR. YOU WANT TO KNOW MY OPINION ABOUT THE [XXX] CAR? ANYONE WHO OWNS ONE SHOULD BE GIVEN A NEW ONE. BECAUSE THE CAR IS A PIECE OF CRAP. NOW I ALSO SAW A COMPLAINT ABOUT SOMEONE HAVING TO REPLACE THE COUPLER. I HAVE DOCUMENTATION THAT SHOWS I PAID THE HYUNDAI TO REPLACE MY STEERING COUPLER. IT WAS OVER 300 DOLLARS. WHEN YOUR DRIVING DOWN THE ROAD THE STEERING IS HARD TO CONTROL AND THE WHEEL MAKES A CLICKING NOISE. SO I TOOK IT IN AND THEY COUPLER NEEDED TO BE REPLACED. I WANT REIMBURSEMENT AND YOU GUYS SHOULD IMPLEMENT ANOTHER RECALL ABOUT REPLACING EVERYONE'S COUPLER. YOU GUYS SHOULD MAKE HYUNDAI GIVE EVERYONE A NEW CAR WHO HAS GONE THROUGH AL THE MESS WE HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Jul 22, 201635,500 milesNJ

WAS TOLD BY HYUNDAI SERVICE TECH THAT I NEEDED A STEERING COUPLER AND IT IS NOT COVERED UNDER WARRANTY NOR WAS IT COVERED AS PART OF THE EXISTING STEERING RECALL.THIS COMES AT AN OUT OF POCKET EXPENSE OF APPROX. $500.00. THE STEERING WHEEL CLICKS AND FEELS LIKE IT IS STICKING WHEN TURNING IT. CAR WAS IN MOTION WHEN IT HAPPENED AND I HAVE NOT TRIED IT WHEN SITTING STATIONARY. WAS ALSO TOLD COULD LOSE ALL STEERING. I THINK WE NEED A RECALL.

Engine
Filed Jul 22, 2016135,241 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE REMEDY WAS NOT EFFECTIVE AND THERE WAS A METALLIC KNOCKING NOISE IN THE ENGINE AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,241.

Steering
Filed Jul 22, 201683,475 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE DEALER DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,475.

Steering
Filed Jul 21, 201636,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, AN ABNORMAL CLICKING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE FAILURE OCCURRED AT VARIOUS SPEEDS AND WHEN MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE FAILURE MILEAGE WAS 36,000. UPDATED 09/29/16*LJ UPDATED 10/04/16.*JB

Steering
Filed Jul 21, 201687,000 milesOH

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE ELECTRONIC POWER STEERING SENSOR WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY LOOSE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE EPS WAS REPROGRAMMED. THE STEERING WHEEL BECAME VERY TIGHT AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/22/16*LJ *CN

Steering
Filed Jul 21, 2016100,000 milesNJ

OUR FAMILY CAR HAS A RECALL WITH THE STEERING THAT IF READ IS DUE TO LOOSE STEERING AND BOLTS THAT HAS CAUSED OTHER CARS TO LOOSE CONTROL . HYUNDAI SAYS THEY WON'T REPLACE THE STEERING COLUMN BECAUSE OF A CHIP THAT PASSED INSPECTION.THE ARTICLE I READ SAID NOTHING ABOUT A COMPUTER CHIP. THE STEERING ON THE CAR IS SO LOOSE WE DON'T EVEN FEEL COMFORTABLE DRIVING IT ANY LONGER. HYUNDAI KEEPS TELLING US THAT IT WILL BE 3 TO 5 DAYS EVERYTIME WE TALK TO THEM TO DECIDE WHAT THEY ARE GOING TO DO FOR US. WE HAVE A NEW BORN BABY AND CANNOT AFFORD TO DRIVE THIS VEHICLE. WE REALLY ARE JUST STUCK RIGHT NOW. THIS VEHICLE HAS HAD RECALL AFTER RECALL. THE TECH THAT INSPECTED THE CAR SAID IT SHOULD BE FIXED UNDER THE RECALL IN HIS OPINION AND THEY HE WOULD FIX IT BUT CORPORATE IS DRAGGING THERE FEET.

Steering
Filed Jul 21, 201698,000 milesSC

AFTER CROSSING RAILROAD AT LOW SPEED, THERE WAS A LOUD, METALLIC CLANK, THEN WOULD CLICK/CLANK IN TURNS. STEERING BECAME INCREASINGLY DIFFICULT TO CONTROL, AND CAR WOULD DRIFT AT HIGH SPEEDS . DEALER STATED THE STEERING COUPLER WAS BAD, ALTHOUGH THIS WAS NOT COVERED UNDER THE MULTITUDE OF STEERING RECALLS FOR 2011 SONATAS. THE SERVICEMAN SAID EVERYTHING IN THOSE MODEL'S STEERING WAS JUNK AND THEY REPLACED THE COUPLERS ALL THE TIME. DEALER CONFIRMED THAT THERE WOULD HAVE BEEN EVENTUAL LOSS OF CONTROL OF THE VEHICLE AND I SHOULD NOT WAIT TO GET IT REPAIRED.

Steering
Filed Jul 21, 201654,000 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

Steering
Filed Jul 21, 2016127,000 milesLA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE STEERING WHEEL MADE A LOUD "CRANKING" NOISE IN THE SHAFT OF THE STEERING WHEEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Suspension
Filed Jul 20, 2016MD

OVER THE PAST SEVERAL MONTHS A PROGRESSIVELY WORSENING CLUNKING NOISE, WITH A REVERBERATING RATTLE, HAS BEEN COMING FROM THE FRONT LEFT SIDE OF THE CAR WHEN DRIVING OVER BUMPS. IN ADDITION, THE STEERING COLUMN HAS MADE PROGRESSIVELY WORSENING CLICKING NOISES AND BECAME PROGRESSIVELY LOOSER WHEN DRIVING OVER BUMPS, TO THE POINT WHERE THE STEERING WHEEL WOULD VISIBLY SHAKE BACK AND FORTH. A HYUNDAI DEALER SAID THAT THIS ISSUE WAS CAUSED BY A FAILED STEERING COLUMN RUBBER COUPLER (A BUSHING IN THE STEERING COLUMN), THAT THIS ISSUE IS WELL KNOWN, AND THAT EVENTUALLY IT WOULD HINDER THE ABILITY TO SAFELY DRIVE THE CAR. FEARING FOR MY SAFETY, I HAD THE DEALER REPLACE THE COUPLER AT A COST OF $375. GIVEN THE AGE OF MY VEHICLE AND COMPARATIVELY LOW MILEAGE I DO NOT BELIEVE THAT THIS ISSUE REFLECTS NORMAL WEAR AND TEAR AND IS INSTEAD RELATED TO A DEFECTIVE PART.

Engine
Filed Jul 19, 2016TX

2 WEEKS AGO I BOUGHT A PRE-OWNED 2011 SONOTA GLS WITH 69,000 MILES,FROM DRIVETIME. I ASKED FOR A CAR FAX REPORT WHICH THEY PROVIDED SOMETHING SIMILAR BUT THEIR REPORT ONLY SHOWED ONE RECALL ON THE VEHICLE WHICH WAS RECALL NUMBER 143, REGARDING THE EPS PROBLEM. SO FOR A WEEK I LOOKED INTO ALL THE RECALLS THIS VEHICLE HAS BUT IT WAS PAST THE 5 DAY RETURN POLICY BY DRIVETIME. WE FIGURED IF IT WAS A RECALL THEN IT WOULD HAVE TO BE REPAIRED BY LAW, RIGHT? SO I PUT MY VIN # IN TO VERIFY THAT INDEED MY VEHICLE WAS PART OF NUMEROUS RECALLS, SO I SCHEDULED AN APPOINTMENT FOR RECALL 132 AT VANDERGRIFF HYUNDAI IN ARLINGTON, TX. BEFORE THEY EVEN LOOKED AT THE CAR THEY SAID THAT CAMPAIGN WAS "CLOSED" & SAID THEY COULDN'T ASSIST ME ANY FURTHER. I ASKED THEM WHAT DOES CLOSED MEAN, DOES THAT MEAN THE ENGINE BLOCK WAS REPLACED PREVIOUSLY OR NOT? THEY JUST SAID "ITS BEEN DONE," NOTHING MORE. WE'VE HAD THIS CAR TWO WEEKS & ALREADY MY GIRL HAS GOT A TICKET FOR THE LEFT REAR BRAKE LIGHT BEING OUT WHICH I'VE REPLACED 3 TIMES NOW, THE CAR FOR NO REASON PULLS TO THE LEFT WHICH COULD CAUSE A POSSIBLE HEAD ON COLLISION, & THE ENGINE & TRANSMISSION BOTH SOUND THAT THEY ARE ON THEIR LAST LEG. FINALLY, I RECEIVED A NOTICE IN REGARDS TO THE EXTENDED WARRANTY 10YR/120,000 MILES WHICH I WAS THINKING WE CAN GET IT LOOKED AT THAT WAY, BUT THEN AFTER A SERIES OF QUESTIONS I WAS TOLD THAT OUR VEHICLE DOES NOT QUALIFY FOR THIS WARRANTY DUE TO THE VEHICLE WE JUST PURCHASED 2 WEEKS AGO HAS ISSUES. I TOLD THE REP I

Air Bags
Filed Jul 18, 20165 milesTN

THE AIR BAG LIGHT HAS RECENTLY ILLUMINATED AND STAYS ON. THERE IS NOTHING OBSTRUCTING THE WIRES UNDER THE SEATS AND THE VEHICLE HAS NOT BEEN IN A CRASH. THE LIGHT ILLUMINATED WHILE DRIVING DOWN THE ROAD AND HAS REMAINED ON. CONTACTED THE DEALERSHIP AND WAS INFORMED THAT AIRBAGS AND SENSORS ARE ONLY COVERED UNDER THE FIRST 5 YEARS AND 60,000 MILES. BASED ON THE RECENT PLETHORA OF RECALLS ON THE 2011 HYUNDAI SONATA AND AFTER READING COUNTLESS COMPLAINTS ONLINE WITH OTHER VEHICLES OF THE SAME MAKE AND MODEL HAVING THE EXACT SAME ISSUES, I AM CONCERNED THAT NOT ONLY ARE THE AIRBAGS COVERED UNDER A LIMITED WARRANTY, BUT THAT THIS MAY BE ANOTHER POSSIBLE RECALL IN THE LONG LINE OF RECALLS FOR THE HYUNDAI SONATA. I DO NOT FEEL THAT THIS IS A SAFE CAR FOR ANYONE AND FEEL THAT THE AIRBAG LIGHT/DEACTIVATION COULD RESULT IN DEATHS SHOULD HYUNDAI NOT COVER THE AIRBAGS LONGER AND FOR INDIVIDUALS WHO MAY NOT BE ABLE TO AFFORD THE REPAIR.

Steering
Filed Jul 18, 2016136,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL THAT PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER ALSO MENTIONED THAT THE DTC WAS NOT SHOWN FOR NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) AND THE FAILURE MAY NOT BE ABLE TO BE REPLICATED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AS THE NOISE FROM THE AREA OF THE STEERING WHEEL CONTINUED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE GUIDELINES FOR THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 18, 201685,000 milesTX

AIR BAG LIGHT IS ON AND WILL NOT TURN OFF. I WAS ADVISED BY THE DEALERSHIP THAT I HAVE TO PAY $450 TO REPLACE A SPRING INSIDE THE STEERING COLUMN FOR THE AIR BAGS TO DEPLOY. I HAVE NEVER BEEN IN AN ACCIDENT. THIS IS FRUSTRATING AND SHOULD BE CONSIDERED A MANUFACTURE DEFECT.

Air Bags
Filed Jul 18, 2016VA

"TAKATA RECALL"I BELIEVE THAT I OWNED A DEFECTED VEHICLE. SINCE DAY 1 THERE WAS ONE ELECTRICAL PROBLEM AFTER THE OTHER. MY RADIO COMES ON AND OFF BY ITSELF, HYUNDAI FAIRFAX FOUND NO PROBLEM AFTER THREE VISITS, UNTIL I JUST GAVE UP. I REPLACE 7 - 8 BLUBS IN MY CAR, A AIRBAG, AND NOW A SOCKET FOR MY BRAKE LIGHT BECAUSE MY CAME ON AND OFF, LIKE OTHER ITEMS IN MY CAR. IT'S LIKE I HAVE A SHORTAGE OR ELECTRICAL PROBLEM WITH MY VEHICLE. AFTER, THEY REPLACED THE CLOCK SENSOR IN THE STEERING WHEEL FOR THE AIRBAG, NOW MY PASSENGER DOOR LOCKS AND UNLOCK SOMETIMES. EVERY TIME I COMPLAIN TO FAIRFAX HYUNDAI, THEY DENY THAT ANYTHING COULD BE WRONG WITH MY VEHICLE. I UNDERSTAND THAT HYUNDAI DESIRE IS TO MEET SAFETY REGULATION AND CUSTOMER SATISFACTION BY PROVIDING GOOD PRODUCT. UNFORTUNATELY, THINGS SOMETIMES HAPPEN. IT'S WHEN A CORPORATION TAKES THE COMPLAINTS SERIOUSLY AND ADDRESSES THE CUSTOMER CONCERNS, IS WHAT GROWS A BUSINESS. I HAVE YET HAD ANYONE CONTACT ME OF MY CONCERNS SINCE I HAD THIS VEHICLE, AFTER MAKING MANY COMPLAINTS. I WILL APPRECIATE SOMEONE TAKING THIS SITUATION AND MY CONCERNS SERIOUSLY BY CONTACTING ME WITH A RESOLUTION.

Engine
Filed Jul 17, 201680,335 milesDC

WHEN VEHICLE WAS MOVING IT FELT LIKE WENT INTO A COAST BUT RPM DID NOT INCREASE SPEED SLOWED.. GAS PEDDLE WAS PUSHED IN NOTHING HAPPENED WHEN PEDDLE WAS RELEASED AND THEN PUSHED ALL FUNCTIONS RESUMED

Air Bags
Filed Jul 17, 201690,000 milesNC

AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF.

Steering
Filed Jul 15, 201667,642 milesNY

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL SOUND WAS HEARD FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,642.

Steering
Filed Jul 15, 201680,000 milesIL

EVERY TIME I TURN MY WHEEL LEFT THERE IS A HORRIBLE CLANKING SOUND AND POP. WAS TOLD THAT ON 2011'S THAT THE STEERING COUPLING IS BREAKING. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THIS HAPPENS STATIONARY AND IN MOTION. WHEN YOU GO OVER BUMPS IT CAUSES THE STEERING TO SHAKE UNCONTROLLABLE.

Steering
Filed Jul 14, 201638,500 milesFL

VEHICLE STEERING WHEEL HAS DEVELOPED A CLUNKING NOISE WHEN TURNED TO RIGHT OR LEFT WHEN PARKED. ALSO HAS A HARD CLUNKING BANG IN ENTIRE STEERING WHEEL WHEN A BUMP IS ENCOUNTERED. STEERING IS ALSO UNRESPONSIVE AT HIGHER SPEEDS WHEN WHEEL IS INITIALLY USED TO CORRECT LANE USAGE ON HIGHWAYS. CONSTANTLY CONCERNED STEERING FAILURE IS IMMINENT. VEHICLE HAS LESS THAN 39000 MILES AND OTHERWISE EXCELLENT CONDITION. NEEDS TO BE CORRECTED BUT NOT AT OWNERS COST. THIS IS AN OBVIOUS MANUFACTURING DEFECT. DATE OF MANUFACTURE 4/05/11. *TR

Steering
Filed Jul 13, 201640,700 milesVA

THERE IS A CLICKING/THUMPING NOISE WHEN I TURN MY STEERING WHEEL. FEELS LIKE THE WHEEL IS GOING OVER A BUMP. THIS IS HEARD MORE WHEN THE WHEEL IS BEING TURNED TO THE LEFT AND RIGHT. MY VEHICLE HAS 41,066 MILES ON IT. YOU CAN HEAR/FEEL THE NOISE WHILE THE VEHICLE IS STATIONARY OR WHILE DRIVING. I HAVE READ SIMILAR COMPLAINTS ON MESSAGE BOARDS WHICH DESCRIBE THIS FAILURE AS THE STEERING COUPLING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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