Page 23 of 68 · complaints 1,101–1,150 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Jun 29, 201892,000 milesNJ

RECALL FOR THE AIR BAG CONTROL UNIT STILL HAS NOT BE COMPLETED. THE RECALL WAS ISSUED IN FEBRUARY OF 2018 AND STILL NO REMEDY AVAILABLE. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. IT IS UNACCEPTABLE THAT A SOLUTION HAS NOT BE FOUND AT THIS TIME. HYUNDAI SHOULD HAVE TO BUY BACK ALL 2011-2014 SONATA'S AS THEY ARE A DANGER TO THE OWNERS.

Steering
Filed Jun 29, 2018100,000 milesPA

WHEN DRIVING THIS CAR THERE IS SMALL JERK OF THE STEERING WHEEL ACCOMPANIED BY A LOUD CLICK. THIS OCCURS INTERMITTENTLY WHILE DRIVING STRAIGHT ON ANY STREET OR HIGHWAY AND ALWAYS OCCURS WHEN MAKING TURNS IN EITHER DIRECTION. THE CONDITION WAS BROUGHT TO MY ATTENTION BY A STATE INSPECTION TECHNICIAN IN 2015 WHEN IT WAS ONLY A VERY LIGHT CLICKING NOISE WHEN TURNING LEFT OR RIGHT WITH NO MOTION FELT IN THE STEERING WHEEL. THE CONDITION HAS PROGRESSIVELY WORSENED AND NOW THE CLICKING IS QUITE LOUD ACCOMPANIED BY AN EASILY FELT JERK IN THE STEERING WHEEL.

Air Bags
Filed Jun 27, 2018121,000 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO CRENSHAW HYUNDAI (330 HUFFMAN MILL RD, BURLINGTON, NC 27215, (336) 584-1144) FOR ROUTINE SERVICE AND A DIAGNOSTIC TESTING WAS COMPLETED ON THE AIR BAGS. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND OPENED CASE NUMBER: 11401169. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jun 24, 2018117,900 milesFL

TRANSMISSION IS NOT GOING INTO GEAR, THE SHIFT GEAR IS SLIPPING AND THE WHAT THE DISPLAY SHOWS AS THE GEAR IS NOT THE ACTUAL GEAR THE CAR IS IN OR THE GEAR DISPLAY IS BLANK AND THE CAR DOES NOT GO INTO GEAR.

Air Bags
Filed Jun 22, 2018135,000 milesVA

THE VEHICLE WAS DRIVING DOWN A RURAL HIGHWAY (340 STUARTS DRAFT, VA) AT NO MORE THAN 35MPH, NO BUMPS OR JARRING WHEN THE AIR BAG LIGHT CAME ON. RECEIVED A RECALL NOTICE FOR THE AIR BAG SENSOR ON MY CAR WHICH SAID "IF YOUR LIGHT REMAINS ILLUMINATED, PLEASE SEE YOUR LOCAL DEALERSHIP". SO I TOOK THE CAR IN TODAY AND THEY SAID THERE IS NO FIX FOR THE ISSUE RECALLED. I ASKED THEM TO TELL ME WHAT IT WOULD COST FOR ME TO REPAIR IT AND THEY SAID THEY HAVE NO PART, GOOD OR BAD TO PUT IN IT. HYUNDAI TOOK ALL OF THE SENSORS BACK FOR DEFECTS, DIDN'T GIVE REPLACEMENTS AND WILL ONLY "BACK ORDER" A NEW PART UNTIL ONE IS MADE. MY AIR BAG LIGHT REMAINS ILLUMINATED AND WILL FAIL INSPECTION SOON. THEN I'LL HAVE A CAR PAYMENT, FULL COVERAGE INSURANCE AND A CAR THAT I CAN NOT LEGALLY DRIVE. WHEN I ASKED WHAT I SHOULD DO NEXT, THE ANSWER WAS HOPE THERE WAS A FIX BEFORE MY NEXT INSPECTION.

Air Bags
Filed Jun 20, 2018VA

THE AIR BAGS ARE UNDER A SAFETY RECALL BUT NO FIX HAS BEEN CREATED FOR IT, BUT THE CAR WILL NOT PASS STATE INSPECTION DUE TO THE AIR BAGS. IS THERE ANY RECOURSE?

Air Bags
Filed Jun 20, 2018CA

HYUNDAI RECALL / SONATA 2011 JUNE 2018 : NO REMEDY HAS STILL BE ANNOUNCED , AM STILL ON "STAND BY" FOR A " POSSIBLE REMEDY". WAS RECOMMENDED TO CONTINUE MY SAFETY RECALLED CAR BY HYUNDAI CONSUMER AFFAIRS , BY BRANDON R. IN HUNTINGTON BEACH. AND ALSO ANDREW IN CORPORATE. AFTER PATIENTLY WAITING AND REQUESTING A LOANER VEHICLE AND MANUFACTURES REFUND, IVE BEEN DIRECTED TO CORPORATE TO WAIT FOR THIS . WE CANNOT JUST WALK INTO A DEALERSHIP AND REQUEST A LOANER VEHICLE. AFTER WAITING 2 MONTHS STILL NO REMEDY, I AM LEGALLY OBLIGATED TO A REFUND OR REPLACEMENT WHICH HAS STILL NOT IMPLEMENTED. AFTER EMAILING THE DIRECTOR OF HYUNDAIS MANUFACTURES, JIM TRAINOR SAYS HE WILL TRY AND HELP ME DUE TO THE SEVERITY OF MY SITUATION AND RELAYING MULTIPLE REPORTS OF MY MODEL CATCHING FIRE (NON-COLLISION) AFTER DENYING MY REQUEST FOR A REFUND AND/OR REPLACEMENT IN RESULT OF A LOANER VEHICLE SINCE NO REMEDY HAS BEEN FOUND LONG AFTER THE NOTICE DESCRIBED ONE BY APRIL 2018. THIS CAN SIMPLY BE RESOLVED IF MATTERS WERE TAKEN SERIOUSLY AS WE ARE TOLD.. THE MANUFACTUERS GET AWAY WITH TOO MUCH. INSTEAD OF BEING GREEDY.. MY VEHICLE WILL BE IN STATIONARY AND HAVE A AIRBAG WARNING LIGHT ON. ELECTRICAL SAFETY AND AIRBAG SAFTEY MAKE THIS VEHICLE UNFIT TO DRIVE. I AM DEMANDING A REFUND AND REPLACEMENT .

Steering
Filed Jun 19, 2018100,347 milesWI

I PURCHASED THIS CAR LAST AUGUST. I HEARD GOOD THINGS ABOUT HYUNDA SONATAS. YESTERDAY I TOOK MY CAR IN FOR A FRONT END ALIGNMENT AT THE DEALER. AFTER 4 HOURS I WAS TOLD IT CAN'T BE DONE BECAUSE THE STEERING RACK IS OFF CENTER AND STEERING WHEEL COUPLING NEEDS TO BE REPLACED. ALL FOR A TOTAL OF $1842! NOW I FIND OUT THERE WAS A RECALL FOR THE COUPLING BUT IT EXPIRED AT 100,000 MILES AND UNFORTUNATLEY MY CAR NOW HAS 100,347. IS THERE A CHANCE I COULD GET AN EXTENSION ON THIS PARTICULAR RECALL TO HELP LOWER THE COST OF THIS REPAIR? THANK YOU (IF YOU NEED A COPY OF THE ESTIMATE I CAN SEND ONE TO YOU)

Air Bags
Filed Jun 19, 2018MN

TAKATA RECALL FOR SUSPENSION FEEL LIKE WE ARE BOUNCING UP IN DOWN OR THE VEHICLE IS GOING TO FALL APART. I NOTICE THE LIGHT ON FOR THE PASSENGER AIRBAG AND THE SEAT BELT KEEP GETTING STUCK OR SOMETIME WANT LOCK. THIS IS CONCERN FOR ME BECAUSE WE TAKE ROAD TRIPS AND HAVE TO DRIVE A LONG DISTANCE TO GET TO WORK MYSELF AND HUSBAND WOULD LIKE TO FEEL SAFE. I REALLY FEEL THAT THE FRONTAL AIR BAGS SEAT BELT PRETENSIONERS AND SIDE AIR BAGS ARE DISABLED AND THE SUSPENSION IS A RISK FOR MANY PEOPLE LIVES. I SUBJECT YOU GET THESE VEHICLE IN THE SHOP ASAP BEFORE SOMETHING TERRIBLE HAPPEN. PLEASE MAKE SURE THAT EACH SHOP HAVE AN EXPERIENCE MECHANIC LAST MECHANIC WE HAD FOR A RECALL WE HAD TO COME BACK SEVERAL TIME AND THE VEHICLE STILL RUN LIKE CRAP. MAYBE YOU SHOULD REFUND PEOPLE THE REMAINDER OF THERE LOAN. I STILL HAVE A BALANCE OF 6,000 WHICH COMES TO ALL THE TRIP AND TIME CONSUMING. I ALSO CALLED EVERY DEALER IN MINNESOTA TRYING TO MAKE APPOINTMENT COULD SOMEONE CONTACT ME ASAP TO LET ME KNOW THAT THE PARTS ARE IN. MYSELF AND HUSBAND IS TAKING A ROAD TRIP AND WOULD LIKE FOR THE PROBLEM TO BE TAKEN CARE BEFORE THE END OF JUNE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Jun 19, 2018FL

THE DASHBOARD ON THE RIGHT PASSENGER SIDE OF MY 2011 SONATA IS CRACKED AND IS PROGRESSIVELY GETTING WORSE. IT IS MAINLY OVER THE AIRBAG. I HAVE READ ONLINE OTHER SONATA OWNERS COMPLAINING OF THIS ISSUE. I HAVE CONTACTED HYUNDAI AND HAVE BEEN TOLD IT WOULD BE MY RESPONSIBILITY TO REPLACE IT. I HAVE OWNED OTHER CARS AND HAVE NEVER HAD THIS PROBLEM WITH A DASHBOARD. IT SEEMS THE HYUNDAI DASBOARDS ARE DEFECTIVE.

Seat Belts
Filed Jun 18, 2018LA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE AND, UPON ACCELERATION, THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER (INTERSTATE HYUNDAI, 609 CONSTITUTION DR., WEST MONROE, LA 71292, (318) 387-2667) WAS CONTACTED BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM STARTING. THE MANUFACTURER WAS CONTACTED AND INDICATED THAT THE VEHICLE NEEDED TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Jun 14, 201896,000 milesIL

WE WERE DRIVING AND THE CAR ENGINE JUST STOPPED IN MOTION IN THE MIDDLE OF THE CITY STREET. EVERYTHING LOCKED AND WOULD NOT START - LOOKED INSIDE AND THE OIL WAS BLACK (I JUST GOT AN OIL CHANGE, LESS THAN A MONTH AGO). I SPOKE TO A MECHANIC AND THEY SAID THIS SPECIFIC MODEL HAS MANY ISSUES, SPECIFICALLY EXCESSIVE OIL BURNING. I HAD MY CAR TOWED AND NEED TO GET IT RUNNING ASAP. PLEASE LET ME KNOW WHAT I NEED TO DO. THANK YOU.

Air Bags
Filed Jun 13, 2018TN

THERE IS NO REMEDY FOR THE AIR BAGS AND WHEN I CALL HYUNDAI ABOUT THE OTHER RECALLS THEY SAY THEY HAVE ALREADY BEEN REPAIRED .. THERE IS ALSO A RECALL ON THE ENGINE SHORT BLOCK ASSEMBLY. MY CAR WAS IN MOTION AND JUST STOPPED IN THE MIDDLE OF TRAFFIC AND BECASUE OF THE AIRBAG ISSUE I AM AFRAID TO DRIVE IT

Unknown or Other
Filed Jun 11, 2018TX

THE DASH HAS CRACKS ALL THROUGH IT. THESE ARE DEEP CRACKS. I HAVE HAD MANY CARS AND HAVE NEVER SEE CRACKS LIKE THESE.

Electronic Stability Control (esc)
Filed Jun 10, 2018GA

THE HORN IS A SAFETY FEATURE AND IT DOESN'T WORK ALL THE TIME. MORE TIMES NOT THAN WORKING PROPERLY. LIVING IN ATLANTA THIS IS A SERIOUS ISSUE.

Air Bags
Filed Jun 7, 201845 milesNC

AIR BAG WARNING LIGHT CAME ON WHILE IN MOTION ON CITY STREET ON 6/7/2018 AND HAS STAYED ON.

Steering
Filed Jun 7, 201887,000 milesAL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING OVER 50 MPH, THE STEERING WHEEL SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER (HYUNDAI OF AUBURN, 823 OPELIKA RD., AUBURN, AL) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COUPLER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 87,000.

Electrical System
Filed Jun 7, 201875,548 milesCO

OVER THE PAST YEAR I HAVE HAD TO REPLACE ALL MY LIGHTS(FRONT, TAIL AND BRAKE LIGHTS) CONSISTENTLY WITHOUT WARNING. WHEN GREASE MONKEY CHANGED THEM RECENTLY, THE MECHANIC STATED THAT THE WIRING WAS VERY HOT, AND LOOKED MELTED. ISSUE #2- WHEN DRIVING MY CAR WITHOUT NOTICE, MY LIGHTS INSIDE WILL COME ON AS I TURN A CORNER OR HIT A BUMP. I HAVE TO TURN THEM OFF IN ORDER FOR THEM NOT TO COME BY THEMSELVES. ISSUE 3- MY HORN LIKES TO WORK SOMETIMES AND OTHER TIME, IT WILL NOT SOUND. ALL MY FUSES HAVE BEEN CHECKED MANY TIMES, AND NO ISSUE CAN BE FOUND. WHEN I TRY TO OPERATE MY RADIO FROM MY STEERING WILL IT HAVE A MIND OF IT'S OWN. IF I HIT THE VOLUME UP, IT WILL ACTIVATE THE BLUETOOTH CALL. SOMETIMES IF I TRY TO RAISE THE VOLUME TO THE RADIO, IT LOWERS. ISSUE 4- WHEN DRIVING, AND ONCE I TAKE MY KEY OUT OF THE IGNITION, IT'S EXTREMELY HOT. I REALLY FEEL THAT THERE IS A SERIOUS ELECTRICAL PROBLEM IN THIS CAR, AND IT NEEDS TO BE ADDRESSED BEFORE SOMETHING SERIOUS HAPPENS.

Air Bags
Filed Jun 6, 2018PA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS INFORMED OF AN AIR BAG RECALL, BUT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT CALLED MAJOR HYUNDAI AT (570) 972-2578 (1534 N 9TH ST, STROUDSBURG, PA 18360) AND WAS INFORMED THAT THE VEHICLE DID NOT NEED SERVICING BECAUSE THE AIR BAG WARNING INDICATOR WAS NOT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash
Filed Jun 6, 2018149,779 milesAL

"TAKATA RECALL" AIR BAGS DID NOT DEPLOY. NEITHER ANY OF FAMILY MEMBERS NOR MYSELF WILL BE ALLOWED TO DRIVE THIS VEHICLE UNTIL THE REPAIR IS COMPLETE. I HAVE NO VEHICLE THAT I CAN DRIVE AND THE HYUNDAI IS NOT SAFE TO DRIVE.

Air Bags
Filed Jun 4, 2018108,000 milesSC

AIRBAG LIGHT REMAINS ON AT ALL TIMES.

Power Train
Filed Jun 2, 2018MI

MY CAR WILL NOT GO INTO GEAR, THE SHIFTER LIGHT WON'T LIGHT. I HAVE TO SHUT MY CAR OFF AND TURN IT BACK ON. THIS DOESN'T HAPPEN EVERY TIME I START MY CAR JUST OCCASIONALLY.

Electrical System
Filed May 30, 2018111,000 milesTX

MY HORN STOPPED WORKING. I'VE ONLY HAD THIS CAR SINCE FEBRUARY 2018.

Unknown or Other
Filed May 29, 201899,198 milesMO

INHIBITOR SWITCH WAS RECALLED ON THE SANTA FE'S HOWEVER THERE IS A LOT OF REVIEWS REGARDING THEM ON THE SONATA'S AS WELL. THIS SWITCH IS PREVENTING MY VEHICLE FROM SWITCHING GEARS PROPERLY. IF IM IN PARK AND TRY TO SWITCH TO EITHER REVERSE OR DRIVE THERE IS NO INDICATION WHAT IM IN ON THE INSTRUMENT CLUSTER.

Engine
Filed May 27, 2018103,978 milesAL

I WAS DRIVING ON THE INTERSTATE AND MY CAR WAS EXCEEDING VERY SLOWLY AND WHEN I REACHED ABOUT 60 IT CUT OFF ON THE INTERSTATE I PULLED OVER TO SEE WHAT WAS WRONG PUT THE CAR IN PARKED AND IT STARTED SMOKING. I LET THE CAR COOL DOWN AND NO IT WON'T START AND I'M TRYING TO SEE IF THE ENGINE RECALL HAS BEEN DONE TO MY CAR

EngineCrashFire
Filed May 22, 2018133,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE COLLISION OCCURRED AS THE CONTACT'S VEHICLE WAS COASTING TO THE SIDE OF THE ROADWAY; HOWEVER, THE OTHER VEHICLE KEPT DRIVING. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE VEHICLE STALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. UPON ATTEMPTING TO RESTART THE VEHICLE ON THE SECOND ATTEMPT, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED A SMALL ENGINE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE INSURANCE COMPANY WAS CALLED. A LOCAL UNKNOWN HYUNDAI DEALER WAS ALSO CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL FOR THE ENGINE STALLING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 133,000.

Engine
Filed May 21, 2018TX

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO METAL DEBRIS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE STALLED ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR.*JS

Air Bags
Filed May 21, 2018OH

I AM APPALLED AT THE CONDITIONS I'VE HAD TO ENDURE WITH MY SONATA. I'VE NEVER SEEN OR OWNED A MORE UNSAFE VEHICLE. MY STEERING COLUMN BROKE, THE ENGINE WAS REPLACED TWICE, I'VE DEALT WITH ELECTRICAL PROBLEMS, NOW IT'S INVOLVED IN THE AIRBAG FAILURE RECALL AND I'VE NEEDED TO TAKE MY CAR IN DUE TO THE 13 RECALLS. MY SONATA IS ONE OF THE FIRST MADE. IT'S FROM THE ALABAMA PLANT. I WOULD LIKE TO HEAR WHY THE NHTSA HAS NOT MADE HYUNDAI BUY THESE VEHICLES BACK? I DON'T HAVE THE OPTION OF JUST GOING OUT AND BUYING A NEW VEHICLE. I'VE RAISED MY GRANDDAUGHTERS AND AM NOW AFRAID TO TAKE THEM ANYWHERE IN MY CAR. I'M BEGGING THAT YOU MAKE HYUNDAI GET THESE CARS OFF THE ROAD. IT SICKENS ME TO KNOW I'VE OWNED SEVERAL HYUNDAI'S. GIVEN THEM MY TRUST AND DEDICATION TO ONLY FEEL THEY'VE TURNED THEIR BACKS ON ME AND THE SAFETY OF MY FAMILY. I'D REALLY LIKE TO BE CONTACTED. I HAVE RECORDS OF ALL MY WORK DONE. THE ONLY THING I COULD NOT GET WAS RECEIPTS FOR WARRANTY ITEMS THEY DETERMINED I DIDN'T NEED RECEIPTS FOR. EVEN AFTER I COMPLAINED AND DEMANDED THEM. MY VEHICLE WAS PURCHASED AND SERVICED AT SUPERIOR HYUNDAI NORTH IN FAIRFIELD OH. I HAVE SO MANY RECORDS, EVEN RECORDINGS, THAT I CAN'T POSSIBLY UPLOAD THEM ALL ON HERE.

Steering
Filed May 21, 2018128,900 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD INADVERTENTLY DEPLOY OR NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT STATED THAT A DIAGNOSTIC TESTING APPOINTMENT WAS SCHEDULED WITH CARLSBAD COUNTY HYUNDAI (5285 CAR COUNTY DR., CARLSBAD, CA 92008). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,900.

Structure › Body
Filed May 20, 2018141,450 milesMO

TAKATA RECALL - MY DAUGHTER WAS TRAPPED IN THE RIGHT REAR PASSENGER SEAT BECAUSE THE DOOR WOULD NOT UNLOCK NOR WOULD IT OPEN FROM THE INSIDE OR OUTSIDE DOOR HANDLE. THANK GOD THERE WAS NO ACCIDENT OR LIFE THREATING EVENT GOING ON OR WE WOULD HAVE HAD TO BREAK THE GLASS OUT. IT'S BEEN A WEEK AND THE DOOR STILL WON'T UNLOCK OR OPEN. I WAS TOLD THE DOOR ACTUATOR IS FAULTY AND NEEDS REPLACING BUT TO DO THE REPAIR THE OUTSIDE DOOR HANDLE HAS TO BE BROKEN OFF. THIS IS RIDICULOUS AND UNFAIR AND VERY UNSAFE.

Structure › Body
Filed May 19, 201870,000 milesMO

THE VEHICLE HAS APPROXIMATELY 70,000 MILES ON IT, THE BOLTS AND PLASTIC ASSEMBLY ON THE RIGHT REAR OUTSIDE BRAKE LIGHT HAVE SNAPPED WITHOUT DAMAGE TO ANY OF THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT IN MOTION, HOWEVER POSSIBILITY OF PROBLEM OCCURRING AT RANDOM MOMENTS MAKES IT DANGEROUS TO OTHER DRIVERS. LIGHT ASSEMBLY IS HELD ON BY A FEW SCREWS/BOLTS AND THE WIRES. ONCE SNAPPED THE WIRES HOLD IT ON.

Fuel/Propulsion System
Filed May 17, 201872,000 milesMN

AFTER PUTTING GAS IN MY CAR THE GAS GAUGE IS EVERYWHERE. I CAN STOP AND RESTART MY CAR AFTER FILLING IT AND IT WILL SAY I'M EMPTY. WHETHER I'M ACTUALLY DRIVING AT THE MOMENT OR STATIONARY, THE GAUGE WILL CONSTANTLY MOVE UP AND DOWN. I HAVE TO KEEP AN EYE ON MY MILEAGE TO KNOW HOW MUCH I REALLY HAVE. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. I'VE SEEN OTHER STORIES ONLINE OF MANY OTHERS HAVING THE SAME ISSUE.

Structure › Body
Filed May 14, 2018122,978 milesFL

CONTACTED HYUNDAI USA CORP REGARDING RECALL # 10V070000. THIS RECALL CALLS FOR A PROBLEM WITH THE DOOR LATCHES NOT LATCHING PROPERLY AND NOT RESPONDING WHEN TRYING TO OPEN OR CLOSE THE LATCH. I CONTACTED HYUNDAI CUSTOMER SERVICE REGARDING THE ISSUE BECAUSE THEIR RECALL WEBSITE AS WELL AS THEIR AUTOMATIC VOICE RECORDING AT THEIR CUSTOMER SERVICE LINE DOES NOT HAVE THIS RECALL LISTED AS AN OPEN OR CLOSED CAMPAIGN. THE REP ADVISED HE DOES NOT SEE IT IN THEIR SYSTEM AND HE ALSO REACHED OUT TO HIS SUPERVISOR TO DISCUSSS THE ISSUE. THE REP ADVISED HIS SUPERVISOR STATES SINCE IT IS NOT SHOWING IN THEIR SYSTEM, THEN THEY WILL NOT BE ABLE TO FULFILL THE RECALL ON THE DOOR LOCKS. I ADVISED THE CAMPAIGN OCCURRED DURING PRODUCTION, WHERE PRODUCTION HALTED AND THEY FIXED THE PROBLEM TO THOSE NOT PUT OUT ON THE MARKET AND RECALLED OTHERS THAT WERE ALREADY OUT TO FIX THE PROBLEM. REP ADVISED SINCE THE CAMPAIGN WAS CLOSED THEY WOULD NOT FULFILL MY REQUEST. I ADVISED THIS IS A SAFETY RECALL CONCERN AND I ASKED TO SPEAK TO SUPERVISOR AND HAVE THEIR NAME BECAUSE I NEED TO REPORT THIS TO THE NHTSA. REP ADVISED THEY WOULD NOT COVER THIS SINCE IT IS NO LONGER IN THEIR SYSTEM AND REFUSED TO DO FURTHER RESEARCH. REP HUNG UP ON ME AND CALL ENDED.

Engine
Filed May 14, 2018126,000 milesMD

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. IN ADDITION, VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE FAILURE RECURRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed May 13, 201888,500 milesMA

A PIECE OF ONE OF MY COILS SPRINGS BROKE OFF AS I WAS DRIVING HOME FROM WORK. ACCORDING TO HYUNDAI, MY CAR WAS NOT PART OF CAMPAIGN 133. I LIVE IN MASSACHUSETTS. THEY ARE INSISTING THAT I GO TO A DEALER TO HAVE IT INSPECTED. THE CAR IS ALREADY REPAIRED BY MY MECHANIC. MASSACHUSETTS HAS A RIGHT TO REPAIR LAW. I BOUGHT THE CAR IN 2015.

Steering
Filed May 12, 2018PA

I PURCHASED THIS CAR USED & I PURCHASED A USED CAR WARRANTY FROM THE DEALER BECAUSE IT ALREADY HAD MORE THAN 100,000 MILES ON IT & HAD TO GET MY ENGINE REPLACED BEFORE DRIVING 3000 MILES. BUT NOT LONG AFTER GETTING IT BACK, MY STEERING WAS MAKING A CLICKING, KNOCKING NOISE WHILE BEING STILL & WHILE IN MOTION & IT DOESN'T FILL SAFE. PRIOR TO REPLACING THE ENGINE, IT WAS NOT MAKING THIS NOISE. I BOUGHT IT USED ALREADY OVER 100,00 MILES & IT'S IN GETTING 3 RECALLS REPAIRED & I WAS TOLD THAT IT'S NOT COVERED UNDER HYUNDAI WARRANTY OR RECALL & WILL COST ME OVER $400 LIKE OTHERS & I CAN'T AFFORD $400+. THIS SHOULD BE COVERED UNDER A RECALL ESPECIALLY AFTER THE # OF COMPLAINTS I'VE SEEN ON THIS. IT SOUNDS & FEELS LIKE MY STEERING WHEEL MAY COME OFF WHILE TURNING, GOING OVER BUMPS, ON A STREET, ON A HIGHWAY, WHILE DRIVING, IT DOESN'T MATTER & AGAIN, IT CLICKS/KNOCKS EVEN WHEN I TURN THE STEERING WHEEL JUST SITTING. I HAVE A VIDEO THAT CAPTURES THE SOUND WHEN NOT IN MOTION. IT STARTED IN APRIL 2018, NOT LONG AFTER I GOT MY ENGINE REPLACED IN MARCH 2018. THAT'S WHEN I LOOKED UP THE RECALLS BEFORE MAKING THE APPOINTMENT & LEARNED ABOUT THE STEERING, AIR BAGS & SEATBELTS. SINCE I CAN'T AFFORD IT BECAUSE I'M RETIRED DISABLED I'M GOING TO HAVE TO DRIVE FEELING UNSAFE UNTIL YOU DECIDE RECALLING THIS STEERING WHEEL INFRACTION. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE EXACT SAME THING WHO ARE ALSO WONDERING WHY THIS WAS NOT PART OF THE RECALL. THIS NEEDS TO BE A RECALL LIKE YESTERDAY. I'M

Steering
Filed May 12, 2018128,050 milesSC

WHEN I WAS DRIVING ON A CITY STREET I LOST ALL POWER STEERING AND EPS LIGHT AND TRACTION LIGHT CAME ON. I PULLED OVER AND TRIED RESTARTING CAR STILL NO POWER STEERING AND LIGHTS. THE CAR CAN ONLY BE STEERED MANUALLY NOW WHICH IS NOT SAFE.

Exterior Lighting
Filed May 11, 2018KY

THE BRAKE LIGHTS ON MY 2011 SONATA WILL NOT GO OFF. I HAVE CONTACTED HYUNDAI AND THEY HAVE INDICATED THIS IS NOT AN OPEN RECALL HOWEVER I CAN NOT DRIVE MY CAR WITHOUT BRAKE LIGHTS WORKING PROPERLY. STATIONARY, IN MOTION AND ON A STREET AND HIGHWAY. THE BRAKE LIGHT WILL NOT GO OFF.

Engine
Filed May 9, 201810,000 milesNY

ELECTRIC FAILURE AT FIRST, ALWAYS STUCK ON ROAD. ENGINE WAS REPLACED ON RECALL, CLUNKING SOUND UNDERNEATH, STRUTS REPLACED AND HAD TO PAY, THAT DID NOT FIX PROBLEM, THEN THEY REPLACED COUPLING IN STEERING WHEEL, NOISE STILL HAPPENING WITH CLUNKING SOUND, WHICH ALSO IS WEARING OUT TIRES IN FRONT THST WERE REPLACED 3 X. DEALER DID NOT FIX PROBLEM, THEY DONT KNOW WHAT IT IS., CLUNKING IS WHILE DRIVING OVER A LITTLE BUMP OR WHILE STEERING CAR AND TURNING.

Air Bags
Filed May 8, 201892,800 milesFL

AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. I LOOKED UP MY CAR TO SEE IF THERE WAS A RECALL FOR IT AND THERE IS BUT THERE WAS NO REMEDY LISTED. CHECKED BACK AGAIN TODAY 5/8/2018 AND THERE STILL ISNT A SOLUTION. HOW LONG IS THIS SUPPOSED TO TAKE?? THIS IS MY ONLY MEANS OF TRANSPORTATION AND I HAVE 2 YOUNG BOYS. I DONT FEEL COMFORTABLE DRIVING BUT RIGHT NOW I HAVE NO CHIOCE.

Air Bags
Filed May 7, 2018NY

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) WAS ISSUED IN FEBRUARY OF 2018. AFTER CONTACTING THE LOCAL DEALER (PLAZA HYUNDAI IN BROOKLYN, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 7, 2018119,000 milesKS

THE AIR BAG LIGHT CAME ILLUMINATED ON THE INSTRUMENT CLUSTER, AND I WASN'T IN AN ACCIDENT.

Steering
Filed May 3, 201887,000 milesVA

WHEN CAR REACHES OVER 65 MPH OR HITS A BUMP, THERE IS A HORRIBLE TICKING NOISE WITH THE STEERING WHEEL. THE STEERING WHEEL SHAKES UNCONTROLLABLY WHEN THE CAR REACHES HIGH SPEEDS. A FEW OTHER PEOPLE I KNOW WITH HYUNDAI SONATA'S HAVE THE EXACT SAME PROBLEM. A FEW MONTHS AFTER I GOT THE CAR IN JUNE WITH 83,000 MILES ON IT , THATS WHEN THE TICKING NOISE STARTED. ITS THE WORST SOUND EVER.

Air Bags
Filed May 2, 2018115,000 milesNJ

FEB 27,2018 MANUFACTURER RECALL NUMBER174 NHTSA RECALL NUMBER18V137000 RECALL STATUSRECALL INCOMPLETE MY VEHICLE IS LISTED AS PART OF THIS RECALL. MY AIRBAG LIGHT IS ALSO ON. I VISITED HUDSON HYUNDAI FOR OTHER RECALLS AND MENTIONED THE AIRBAG LIGHT AND THE ASSOCIATED RECALL. THEY REFUSED TO LOOK AT THE VEHICLE FOR THE RECALL EVEN THOUGH MY CAR IS LISTED AND SAID, I WOULD HAVE TO PAY THEM $130 FOR DIAGNOSTICS. THE ISSUE STILL EXISTS.

Suspension
Filed May 2, 2018100,000 milesMN

I LIVE IN MINNESOTA AND FOR QUITE SOME TIME I WAS HEARING AN INTERMITTENT RATTLING NOISE COMING FROM THE RIGHT FRONT OF MY WHEEL WELL WHILE DRIVING. WHEN I FINALLY TOOK IT IN I WAS TOLD THE COIL SPRING WAS BROKEN AND NEEDED TO BE REPLACED. I UNDERSTAND THAT OTHER 2011 SONATA'S HAVE HAD THIS PROBLEM AND HAVE HAD THE VEHICLES RECALLED DUE TO CORROSION OF THE COILS CAUSING THEM TO BREAK. I BELIEVE THIS RECALL SHOULD BE EXPANDED TO OTHER 2011 SONATA'S

Electrical SystemFire
Filed Apr 30, 201878,000 milesCA

TAKATA RECALL MY CAUGHT FIRE 4/20/2018, THE SMELL CAME FROM NEAR THE PASSENGER LOWER FOOT AREA, IT WAS A RUBBERY BURNING SMELL THAT QUICKLY BECAME WHITE SMOKE EMITTING FROM THE AREA. THE CAR BEGAN RUNNING VERY ROUGHLY ABOUT 6 MONTHS AGO, I DID AN OIL CHANGE. A MONTH LATER THE CAR WAS OVER 2 QUARTS LOW ON OIL, WHERE THE OIL WENT I HAVE NO IDEA. THE CAR HAS BEEN IN THE DEALERSHIP OVER AND OVER AND OVER FOR VARIOUS ELECTRICAL, MECHANICAL AND ENGINE ISSUES. I HAVE ALL DOCUMENTATION AND FEEL THE CAR IS A SAFETY HAZARD. WHY IS HYUNDAI PERFORMING THE INSPECTIONS ON THESE CARS WHEN CLEARLY THEY ARE THE ONES RESPONSIBLE. THE INPSECTIONS SHOULD BE DONE BY INDEPENDENT MECHANICS THAT WILL BE NON BIASED. MY CAR DOESN'T HAVE BRAKE LIGHTS THAT OPERATE CORRECTLY EITHER THEY WORK SOMETIMES OR NOT AT ALL. IT JUST DEPENDS ON THE CONNECTIVITY OF THE ELECTRICAL WIRING AT THE TIME, I AM TOTALLY NOT SURE. THE CAR JUST BEGAN BEING ABLE TO START WITHOUT PRESSING THE BRAKE PEDAL. THIS JUST STARTED AND THE STOP PAD FOR THE BRAKE RECALL HAS ALREADY BEEN PERFORMED. IT ISN'T JUST A STOP PAD ISSUE. THE ENTIRE CAR IS AN ELECTRICAL HAZARD WAITING TO HAPPEN I JUST PRAY I AM NOT IN MY CAR WHEN IT CATCHES FIRE AND NO ONE ELSE IS CAUSED ANY ACCIDENT OR INJURY AS A RESULT OF IT.

Suspension
Filed Apr 29, 201898,403 milesMD

FRONT COIL SPRING BROKE AND PUNCTURED TIRE. I WAS PULLING OUT OF MY DRIVE WAY ON TO THE MAIN ROAD WHEN THE SPRING BROKE AND CONTACTED THE TIRE MAKING A HORRENDOUS GRINDING NOISE THE CAR WAS DIFFICULT TO STEER AND I HAD TO STOP IN THE STREET. MY CAR WAS AFFECTED BY A RECALL FOR THIS PROBLEM AND WAS SEEN BY A DEALER ON MARCH 14, 2016 FOR NHTSA CAMPAIGN NUMBER :15V-629. IT SEEMS THE RECALL WASN'T ENOUGH TO PREVENT THE COIL SPRING FROM FRACTURING A PUNCTURING MY TIRE. I AM GLAD THIS DIDN'T HAPPEN WHILE I WAS ON INTERSTATE AT 75MPH.

Unknown or Other
Filed Apr 28, 2018140,000 milesTN

TRACTION CONTROL LIGHT CAME ON. AFTER A FEW MINUTES OF TRAVEL THE CAR LOST POWER. BRAKE SPRING HAS ALREADY BEEN REPLACED. PARKED TURNED CAR OFF AND WAS FINE FOR A FEW MINUTES THEN LIGHT CANE ON AGAIN AND CAR LOST POWER. THIS HAPPENED ON THE INTERSTATE AS WELL AS TRABELONG AT A LOWER RATE OF SPEED IN THE CITY.

Air Bags
Filed Apr 27, 2018MD

THERE IS A RECALL SAYING MY AIRBAGS AND SEAT BELT MAY NOT WORK IN A CRASH BUT THERE IS NO REMEDY. THIS HAS BEEN A RECALL SINCE FEB 27TH. I DON'T KNOW WHAT IS CONSIDERED A "TIMELY" MANNER FOR HYUNDAI TO RESPOND BUT I AM UNCOMFORTABLE DRIVING MY CAR WITHOUT GETTING THIS FIXED YET I CAN'T BECAUSE HYUNDAI DOESN'T KNOW WHAT TO DO.

Service Brakes
Filed Apr 27, 2018140,000 milesVA

I HAVE SEVERAL COMPLAINTS WITH MY SONATA AS IT RELATES TO BRAKES AND TAIL LIGHTS. I HAVE HAD TO REPLACE THE BRAKE STOPPER AS IT WAS MAKING THE CAR RANDOMLY SLOW DOWN IN WHEN I WAS DRIVING ON THE HIGHWAY AT SPEEDS IN EXCESS OF 70 MPH .. WHEN THIS WAS HAPPENING THE TRACTION CONTROL LIGHT ALSO REMAINED ON IN THE DASHBOARD. I ALSO HAD BRAKE CALIBERS THAT WERE LOCKED IN PLACE ON MY FRONT BRAKES CAUSING AN ISSUE HAVING METAL AGAINST METAL. AT THIS SAME TIME, MY TAIL LIGHTS WERE REMAINING ON EVEN WHEN THE CAR WAS OFF. THE STOPPER FIXED THIS ISSUE BUT I WAS ALSO ADVISED THAT I HAD TO REPLACE THE WHOLE REAR LIGHT MODULE BECAUSE THE WIRES HAD MELTED TOGETHER THIS TIME IT WAS THE LEFT SIDE. IN OCTOBER I RELAXED THE WHOLE RIGHT SIDE REAR LIGHTING MODULE BECAUSE THE WIRES HAD MELTED TOGETHER IN THAT LIGHT TOO! ALL OF THESE REPAIRS TOOK PLACE WITHIN A YEARS TIMEFRAME. I HAVE DOCUMENTATION BUT NOT WITH ME RIGHT AT THIS MOMENT. ALL OF THESE SCENARIOS ARE PRETTY SCARY AND PUT ME AND MY SON AT RISK. NOT TOO MENTION MY CAR IS CURRENTLY UNDER AN OIL CONSUMPTION TEST BECAUS WE HAVE NO IDEA WHERE THE ENGINE OIL IS GOING. THE CAR HAS 140,000 MILES

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →