Page 20 of 68 · complaints 951–1,000 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Nov 7, 2018180,000 milesMO

WHILE I WAS DRIVING THE CAR TURNED OFF AND STARTED TO SMELL LIKE BURNED PLASTIC. THE CAR DID NOT TURNED BACK ON AND HAD IT TOWED BACK TO MY HOUSE.

Steering
Filed Nov 7, 201879,000 milesNY

PERIODICALLY THE POWER STEERING WILL STOP WORKING. THIS HAPPENS ON CITY STREETS AND HIGHWAYS AT SLOW SPEEDS AND POSTED SPEED LIMITS. I KNOW THERE HAS BEEN A RECALL ON SOME SONOTAS BUT DEALER STILL REFUSES TO REMEDY PROBLEM. THERE HAS BEEN MANY INCIDENTS WHERE THERE HAS ALMOST BEEN MAJOR ACCIDENT DUE TO LOSS OF STEERING WHEN OPERATING VEHICLE. THIS IS VERY LIFE THREATENING AND COULD RESULT IN LOSS OF LIFE OR PERMANENT INJURY. WE HAVE DOCUMENTED ALL OCCASIONS SO ACTIONS CAN BE TAKEN IF THAT OCCURS. SIMPLY WANT IT FIXED TO PREVENT SUCH AN INCIDENT. MAYBE THEY DID NOT GET ALL VEHICLES LISTED ON THE FIRST RECALL AS WE CHECKED IF OURS WAS ON IT. HOWEVER IT SEEMS TO BE HAPPENING TO OUR MODEL AS WELL. ANY HELP IN THIS MATTER WOULD GREATLY BE APPRECIATED AS WE WOULD BE DEVASTATED IF AN ACCIDENT OCCURRED INJURING OURSELVES OR OTHER INNOCENT PEOPLE. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER

Unknown or Other
Filed Nov 5, 2018130,000 milesMD

THERE IS A PROBLEM WITH THE SHIFT. IF YOU PUT THE CAR IN REVERSE THE ICON DISAPPEARS OFF THE HOME SCREEN AND THE VEHICLE WONT DRIVE OR GO INTO REVERSE. YOU WILL HAVE TO SHUT THE CAR DOWN AND THEN RESTART. THERE WAS A PREVIOUS RECALL ON THIS ISSUE. I CONTACT THE HYUNDAI DEALERSHIP THEY CLAIM THE ISSUE WAS FIXED PRIOR TO ME PURCHASING THE CAR AND REFUSE TO INSPECT THE CAR AND REFUSE TO REPAIR THE CAR. THEY TOLD ME I NEEDED TO PAY I HAVE NEVER HEARD OF SOMEONE HAVING TO PAY FOR A RECALL. THIS WAS AT THE HERITAGE HYUNDAI TOWSON MD

Engine
Filed Nov 4, 2018154,000 milesNY

MY ENGINE STARTED MAKING A KNOCKING NOISE , WHEN ACCELERATING, GOING UP HILLS, OR SPEED LIMIT GOING UP. MAKES KNOCKING ANYTIME FOOT IS ON THE GAS PEDAL. I SEE THERE IS A RECALL ON MY CAR FOR THIS ISSUE. BUT ACCORDING TO RECORDS THE ISSUE WAS ONLY INSPECTED. I HAVE LOSS OF POWER WHEN GOING UPHILL. MY CAR HESITATES TO START. I HAVE COMPLAINED NUMEROUS TIMES OF THIS KNOCKING ISSUE. BUT THEY SAID THEY COULDNT FIND IT. IT STARTED GETTING REALLY BAD 2 DAYS AGO, SO I STOPPED AT A MECHANIC WHO SAID ITS DEFINITELY THE ENGINE KNOCKING. AND IF IT WAS ONLY INSPECTED AT THE RECALL, IT NEEDS TO BE REPLACED BY HYUNDAI. BECAUSE IT MAY CAUSE SERIOUS ISSUES. AND THAT HYUNDAI IS RESPONSIBLE FOR REPLACING THE ENGINE. WHEN IT CLEARLY SHOULD HAVE BEEN REPLACED. EVEN THOUGH IT MAY HAVE SEEMED OK WHEN THEY " INSPECTED " IT. I HAVE 2 CHILDREN . AND EXPECT THIS TO BE RECTIFIED. AS IT SHOULD HAVE BEEN IN THE FIRST PLACE. NOT JUST LOOKED AT AND BEING LIED TO. I ALSO SEE THERE IS A LAWSUIT AGAINST HYUNDAI FOR NOT WANTED TO REPLACE THE ENGINES, KNOWING THEY WERE BAD. THE NOISE HAPPENS ON HIGHWAYS AND STREETS. IT DOESNT STOP. THE ORIGINAL RECALL WAS #132.

Service BrakesFire
Filed Oct 30, 2018119,000 milesCA

OUR CAR WAS IN THE NUMBER 2 LANE OF A 5 LANE FREEWAY WHEN IT ALL OF A SUDDEN LOST POWER AND THE GAS PEDAL DIDN'T WORK AND THEN A VERY SUDDEN, HARD JOLT IN THE CAR. I WANTED TO DOWNSHIFT, BUT THE SHIFT LEVER WENT TO PARK WITH NO EFFECT. I TURNED ON MY TURN SIGNAL TO GET TO THE SHOULDER ON THE RIGHT. I LET THE WHEELS DRAG ALONG THE ASPHALT CURB OF THE SHOULDER UNTIL I APPLIED THE EMERGENCY BRAKE AND TURNED OFF THE IGNITION, BY THEN, THE SMOKE WAS FILLING THE CABIN COMING THROUGH ALL OF THE AIR VENTS AND MY WIFE AND I GOT OUT AS QUICKLY AS WE COULD. IT WASN'T UNTIL THEN THAT I FOUND THAT WE HAD BEEN FOLLOWED BY A TOW TRUCK WITH ITS EMERGENCY LIGHTS ON AND BLOCKED THE SLOW LANE OF TRAFFIC FOR US AND WHO HAD HIS DISPATCHER CALL THE FIRE DEPARTMENT. THE ENGINE IN THIS CAR HAD BEEN REPLACED IN MARCH, 2018 UNDER A RECALL FOR ENGINE KNOCKING NOISE. THE TOW TRUCK DRIVER TRIED HIS FIRE EXTINGUISHER, BUT IT HAD NO EFFECT AND HE STATED IT WOULD NOT WORK BECAUSE IT WAS A GASOLINE FIRE. NO INJURIES WERE SUSTAINED.IN ORDER TO INSTALL THE NEW ENGINE THEY HAVE TO BEND THE FUEL LINES OUT OF THE WAY AND A FUEL LINE COULD HAVE BEEN KINKED, OR WAS NEVER INSTALLED PROPERLY. NO ONE HAD DONE ANY WORK ON THE ENGINE SINCE IT WAS INSTALLED BY THE HYUNDAI DEALER. I HAVE A FIRE REPORT, BUT IT IS 8 PAGES. HIGHWAY PATROL WAS PRESENT, BUT THEY DO NOT MAKE A REPORT WHEN ONLY 1 CAR IS INVOLVED.

Steering
Filed Oct 29, 2018MI

THE STEERING WHEEL HAS BECOME LOSE. IT IS A STEERING WHEEL COUPLER, BUT HYUNDAI HAS EXPANDED THE WARRANTY TO 100,000 OR 10 YEARS. THE HYUNDAI'S HAVE BEEN HAVING NUMEROUS PROBLEMS WITH SO CALLED FIXED RECALLS.

EngineFire
Filed Oct 27, 2018175,000 milesOH

CAR ENGULFED IN FLAMES AS I DROVE HOME FROM WORK LAST NIGHT. FIRST THE BRAKES WENT OUT, SMOKE THEN FLAMES. MY ENGINE WAS NEW. INSTALLED DUE TO RECALL IN 2017

Air Bags
Filed Oct 27, 2018120,000 milesOH

THE AIRBAG LIGHT IN MY 2011 HYUNDAI SONATA CAME ON WHILE I WAS DRIVING ONE DAY. THE CAR HAS NOT BEEN IN ANY ACCIDENTS. THE AIRBAG LIGHT HAS BEEN ON FOR SEVERAL MONTHS NOW AND I'VE BEEN TOLD BY DIFFERENT MECHANICS THAT THIS MAY BE THE RESULT OF PROBLEMS IN THE ELECTRICAL STEERING SYSTEM. I'VE CHECKED NUMEROUS BLOGS AND FOUND THAT MANY OTHER PEOPLE ARE HAVING THE EXACT SAME ISSUE WITH THEIR 2011 HYUNDAI SONATAS.

Service Brakes
Filed Oct 26, 201876,000 milesNY

REPLACED REAR BRAKE PADS, ROTORS TWICE WITHIN 2 MONTHS. REPLACING HOSES, CALIPERS, EVEN THOUGH NO SIGN OF LEAK AND CALIPERS EASILY MOVE IN AND OUT. MANUFACTURE PROBLEM/ABS? OUT OF WARRANTY AND DEALER WANTS NOTHING TO DO WITH IT.

Steering
Filed Oct 26, 201898,000 milesOH

KNOCKING NOISE WHEN TURNING THE STEERING WHEEL. SOUNDS LIKE IT'S COMING FROM THE STEERING COLUMN AND AFTER RESEARCH, SEEMS TO BE A VERY COMMON PROBLEM IN THIS TYPE OF VEHICLE. NOTICE IT WHILE TRAVELING AT SLOW SPEEDS, GOING OVER BUMPS AND WHILE TURNING. MOSTLY USED FOR CITY AND HIGHWAY DRIVING.

Electrical System
Filed Oct 25, 2018130,000 milesIN

I'VE HAD PROBLEMS WITH ALL FRONT AND REAR LIGHTS. MAINLY THE HEADLIGHTS, TAIL LIGHTS AND BRAKE LIGHTS BURNING OUT. SINCE I GOT THE CAR I'VE HAD PROBLEMS WITH MY BRAKE LIGHTS NOT LIGHTING UP ON ONE SIDE, THE TAIL LIGHT WILL WORK FINE BUT ONCE I PRESS THAT BRAKE MY PASSENGER BRAKE LIGHT WON'T LIGHT UP. ALSO I HAD MY PASSENGER SIDE BRAKE LIGHT HEAT UP AND MELT THE SOCKET AND HOUSING OF THE TAILLIGHT. ALL LIGHTS BURN OUT WAY TOO SOON LIKE THE CAR IS PROVIDING TOO MUCH JUICE AND FRYING THE BULBS.

Fuel/Propulsion System
Filed Oct 24, 2018106,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND UNRELATED TO FILLING UP THE FUEL TANK. IN ADDITION, THE CONTACT DESCRIBED THAT THERE WAS A STRONG, INDISTINCT ODOR SIMILAR TO THAT OF BURNING CHEMICALS ALSO INSIDE THE VEHICLE. HILEY HYUNDAI OF FORT WORTH (9000 WEST FWY, FORT WORTH, TEXAS 76108, (817) 796-8993) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Fuel/Propulsion System
Filed Oct 23, 201893,000 milesNY

TWICE NOW CAR HAD JUST STOPPED RUNNING TOOK TO DEALER SAID IT WAS FUEL PUMP TWO WEEKS LATER SAME THING AT DEALER NOW BEING TOWED I THANK GOD I WASN'T IN AN ACCIDENT

Steering › Column
Filed Oct 22, 2018114,000 milesPA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BEGAN TO SHAKE SEVERELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL STARTED TO BECOME VERY LOOSE IN DECEMBER OF 2017 AND PROGRESSIVELY WORSENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Electrical System
Filed Oct 22, 2018VA

WHILE DRIVING AT NIGHT, THE HEADLIGHTS, AS WELL AS INTERIOR DASH AND RADIO LIGHTS, WOULD FLICKER. MOST OF THE TIME THIS IS TRIGGERED BY USING THE TURN SIGNAL. AT TIMES THE LIGHTS MAY TURN OFF ALTOGETHER AND HAVE TO BE TURNED BACK ON BY JOSTLING THE TURN SIGNAL. THIS HAPPENS WHILE THE CAR IS IN MOTION.

EngineFire
Filed Oct 18, 2018139,000 milesPA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE WAS HESITANT AND THERE WAS EXCESSIVE SMOKE EMITTING FROM THE TAIL PIPE. THE DEALER (CIOCCA HYUNDAI, 550 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-2700) INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN THAT THE OEM DEFECTIVE PART WAS REPLACED WITH THE NEW ENGINE ASSEMBLY. THE VEHICLE WAS NOT DIAGNOSED AGAIN BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Electronic Stability Control (esc)
Filed Oct 17, 2018125,000 milesNC

HIGH PRESSURE FUEL PUMP AND BRAKES

Exterior Lighting
Filed Oct 17, 2018VA

TAIL LIGHTS CONSTANTLY BURNING OUT DUE TO MELTED TAIL LIGHT ASSEMBLIES IN MY 2011 HYUNDAI SONATA. I COULD CHANGE THE BULB AND IT WOULD ONLY WORK FOR A SHORT PERIOD OF TIME. TAIL LIGHT ASSEMBLIES HAD TO BE REPLACED AT A COST OF $448.81. NUMEROUS COMPLAINTS POSTED ONLINE FOR THE SAME ISSUE. I HAVE ALSO EMAILED HYUNDAI DIRECTLY. THIS IS A MAJOR SAFETY ISSUE.

Air Bags
Filed Oct 16, 2018118,000 milesNY

FOUND OUT I HAD A RECALL ON MY AIRBAG AND THERE'S A RECALL ON MY STEERING COLUMN CALLED THE COMPANY AND THEY SAY THERE'S NOTHING THEY CAN DO FOR ME FOR THE STEERING

Air BagsCrash4 injured
Filed Oct 16, 201884,000 milesOH

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE, WHICH THEN STRUCK A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE A TOTAL OF FOUR INJURIES. NONE OF THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUPERIOR HYUNDAI SOUTH (238 W MITCHELL AVE, CINCINNATI, OH 45232, (513) 598-8700) WHERE IT WAS DECLARED TOTALED AND TOWED TO A SALVAGE YARD. THE CONTACT CALLED THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS), BUT THEY REJECTED THE CONTACT'S CLAIM FOR A RECALL REPAIR. THE FAILURE MILEAGE WAS 84,000.

Engine
Filed Oct 16, 2018110,000 milesWI

I HAVE A 2011 HYUNDAI SONATA I HAD PROBLEM WITH MY ENGINE HYUNDAI AUTO DECIDED NOT TO FIX IT I HAVE PROBLEM WITH MY STARTER HYUNDAI AUTO DECIDED NOT TO FIX IT I HAD TO PAY OUT OF POCKET FOR BOTH ENGINE INSTALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Electronic Stability Control (esc)
Filed Oct 16, 2018147,000 milesTN

I HAVE HAD ISSUE AFTER ISSUE WITH MY 2011 SONATA. IN JUST A YEAR AND A HALF I HAVE HAD 5 THINGS FIXED OR REPLACED 2 OF THEM MAJOR. I'VE HAD THE WHOLE BREAK ASSEMBLY FIXED FOR MY BREAK LIGHTS NOT WORKING. MOST RECENTLY I HAD TO HAVE THE ENGINE REPLACED DUE TO IT SEIZING UP WITH JUST BARELY OVER 100K MILES. THEN 3 MONTHS AFTER THAT I'M HAVING ISSUES WITH THE CRUISE RANDOMLY TURNING OFF, THE BREAK LIGHTS NOT WORKING. ALSO THE GEAR SHIFTER WILL NOT GO INTO GEAR AT TIMES. ONE OF THE MAJOR ISSUES IVE HAD IS THE ENGINE RANDOMLY STALLING OR THE ACCELERATOR NOR WORKING AT ALL. THE ISSUE IVE HAD WITH THE CRUISE CONTROL WILL RANDOMLY HAPPEN WHETHER I'M MOVING OR IN PARK AND DURING THIS IS ALSO EFFECTS THE STABILITY CONTROL AS WELL AND IT WILL TURN ITS SELF OFF. WITH THE CAR STALLING, IT RANDOMLY HAPPENS WHETHER I'M AT A TRAFFIC LIGHT TRYING TO ACCELERATE OR WHILE I'M DRIVING.

Engine
Filed Oct 16, 201893,000 milesFL

ANNOUNCEMENT: THE CAR BOOK 2018 IS NOW ONLINE! RATINGS ON OVER 1,000 NEW & USED MODELS GOING BACK 5 YEARS, FROM THE CENTER FROM AUTO SAFETY. LEARN MORE ABOUT THE CAR BOOK 2018 HERE. LATEST NEWS OCT 16: FORD F-250 AND F-350 TAILGATES OPENING WITHOUT WARNING OCT 14: HYUNDAI KIA FIRE RECALL NEEDED YOU ARE LOGGED IN. MY ACCOUNT |LOGOUT SHOW THE: WORST VEHICLES UPDATE A CAR COMPLAINT STEP 2 OF 3 -- EDIT YOUR COMPLAINT YOU WROTE... ADD ANOTHER ONE TO YOUR LIST OF COMPLAINTS I WAS ON MY WAY TO WORK AND ON A MAJOR HIGHWAY WHEN MY ENGINE COMPLETELY SEIZED. I LOST POWER, BRAKES, AND STEERING. THANK GOD I WAS ABLE TO COAST TO THE LEFT TURNING LANE OR I WOULD HAVE BEEN SLAMMED INTO FROM BEHIND AND PROBABLY WOULD NOT BE HERE TO TELL ABOUT IT. I CANNOT BELIEVE THAT THESE CARS HAVE NOT BEEN TAKEN OFF THE ROAD BY THE NHTSB.WHEN WE CALLED HYUNDAI TO TELL THEM WHAT HAPPENED THEIR SERVICE ADVISOR SAID "OH YEAH THAT IS TYPICAL FOR THOSE ENGINES". SO, A CAR WITH KNOWN ENGINES PROBLEMS AND SEIZING AND KNOWN FIRES IS STILL ALLOWED TO BE ON THE ROAD? WHILE AT THE SAME TIME, THE CAR HAS AN ONGOING RECALL FOR NO AIRBAGS WITH NO SOLUTION TO THAT PROBLEM. SO IF I HAD BEEN RAN OFF THE ROAD WITH NO BRAJES, POWER OR STEERING, THE AIRBAGS PROBABLY WOULD NOT HAVE DEPLOYED EITHER. TGE WORST PART IS I TOOK THE CAR TO HYUNDAI 8 MONTHS AGO AND WAS TOLD THAT NONE OF THE SYMPTOMS THAT MY CAR HAD, WHICH MATCHED THE RECALL EXACTLY, WERE PART OF THE ENGINE ISSUE. SERIOUSLY? I AM THINKING, THEY WERE WRONG. AND ON TOP

Steering
Filed Oct 16, 2018160,000 milesOH

IN JULY 2018 MY WIFE'S ENGINE WENT OUT AND IT WAS UNDER RECALL. SO WE HAD IT REPLACED AT A DEALERSHIP. AFTER THE MOTOR REPLACEMENT, THE STEERING HAS BEEN AN ISSUE. A PART ON THE SHAFT IS APPARENTLY BAD. IT WAS NEVER AN ISSUE TILL DAY 1 WHEN WE GOT THE CAR BACK. THE DEALERSHIP DIDN'T SAY ANYTHING WAS WRONG. WE HAD JUST FOUND OUT THAT THIS WAS A PREVIOUS RECALL ON OUR CAR. BUT THEY SAID THEY COULDN'T FIX IT BECAUSE THE MILEAGE WAS PAST THEIR DEADLINE. WE NEVER KNEW OF THE RECALL. THE CAR WAS BOUGHT FROM A LICENSED DEALER. I ASK NOW, WHY WASNT THE CAR FIXED BEFORE MY WIFE BOUGHT IT OR WHY WAS SHE NOT TOLD ABOUT IT? ISN'T A DEALER SUPPOSE TO TELL U THESE THINGS? OR SELLING A CAR THAT COULD BE THE CAUSE OF AN ACCIDENT. WE JUST DIDN'T KNOW OF PREVIOUS RECALLS. 2011 HYUNDAI SONATA

Air Bags
Filed Oct 15, 2018MI

HYUNDAI ANNOUNCED A RECALL IN FEBRUARY 2018. TO DATE THERE HAS BEEN NO COMMUNICATION WHATSOEVER FROM HYUNDAI ON THE REMEDY OR REPAIR FOR THIS RECALL.

Air Bags
Filed Oct 15, 2018138,000 milesFL

FRONT PASSENGER SIDE DASHBOARD SUDDENLY HAS A LARGE CRACK DIRECTLY ABOVE THE PASSENGER AIRBAG.

Electrical System
Filed Oct 15, 201880,000 milesIL

WHILE DRIVING ON THE STREET AND HIGHWAY. THE HEADLIGHTS FLICKER, AND THE RADIO/CLOCK LIGHTS FLICKER ON AND OFF WHEN THE TURN SIGNALS ARE USED.IT SEEMS LIKE MOSTLY ON RIGHT TURNS.I NOTICED A SIMILAR COMPIANT WHEN READING THE COMPLAINTS FOR THE SAME EXACT CAR. I HAD MY CAR IN FOR AN UNRELATED ISSUED AND I MENTIONED IT TO THE SERVICE CENTER. I FOUND OUT ABOUT ANOTHER RECALL THAT I DID NOT KNOW ABOUT. WHY ARE THERE SO MANY RECALL..

Steering
Filed Oct 14, 201873,600 milesNY

STEERING COLUMN CLUNK WHEN ATTEMPTING LEFT HAD TURN AND DRIVING. WHILE AT A COMPLETE STOP, IF YOU TURN THE WHEEL TO THE LEFT YOU HEAR A CLUNK. THIS IS GETTING PROGRESSIVELY WORSE. STEERING FEELS LOOSE/SLOPPY.

Engine
Filed Oct 14, 2018125,000 milesCA

NHTSA IN DECEMBER 2015 THE ENGINE ON OUR 2011 HYUNDAI SONATA FAILED WHILE ACCELERATING TO MERGE INTO TRAFFIC ON A VERY BUSY HWY 101 IN THE SAN FRANCISCO BAY AREA. WE BROUGHT OUR VEHICLE TO THE DEALERSHIP WHERE WE HAD PURCHASED IT IN MAY 2011. THE FOLLOWING MORNING WE WERE TOLD BY THE DEALERSHIP'S SERVICE DEPARTMENT THAT THE ENGINE HAD FAILED AND THAT HYUNDAI NORTH AMERICAN HAS AUTHORIZED THEM TO REPLACE THE ENGINE AT NO COST TO US. AFTERWARDS, WE BROUGHT THE VEHICLE BACK COMPLAINING OF 1. A NOISE COMING FROM THE ENGINE COMPARTMENT, AND 2. A TOXIC SMELL INVADING THE PASSENGER CABIN SEEMINGLY COMING FROM THE ENGINE COMPARTMENT. WE WERE TOLD THAT THEY WERE UNABLE TO REPLICATE EITHER OF THESE CONDITIONS WHILE THE VEHICLE WAS WITH THEM. AFTER SEVERAL RETURN VISITS WE WERE TOLD THAT THE SOUND AND SMELL WERE DUE TO A FAILED 'MOTOR ASSEMBLY' NEEDING TO BE REPLACED. WE WERE CHARGED APPROXIMATELY $575 DESPITE OUR OBJECTIVES ASSERTING THAT THE FAILED MOTOR ASSEMBLY WAS THE RESULT OF FAULTY WORK WHEN THE ENGINE WAS REPLACED LEST THE OTHER 3 MOTOR ASSEMBLIES WOULD ALSO NEED TO BE REPLACED. WE WERE EVENTUALLY REIMBURSED BUT NOT MY THE DEALERSHIP BUT RATHER BY HYUNDAI N.A.. WE AGAIN MENTIONED OUR COMPLAINT ABOUT THE FREQUENT TOXIC SMELL TO HYUNDAI N.A. REQUESTING THAT THEY BUY THE VEHICLE BACK FROM US BASED ON THE AFOREMENTIONED CONDITIONS. WE WERE ADVISED THAT OUR VEHICLE WAS NOT ELIGIBLE FOR BUY BACK, RATHER HYUNDAI N.A. OFFERED A SETTLEMENT AGREEMENT FOR $2,000. WE RELUCTANTLY ACCEPTED T

Air Bags
Filed Oct 13, 201841,634 milesNY

I AM THE ORIGINAL OWNER OF A 2011 SONATA SPORT. IT NOW HAS 41,634 MILES ON IT AND IS EXTREMELY WELL MAINTAINED BY ME. THE AIR BAG INDICATOR ON THE DASH SHOWS A SIGN THAT THERE IS AN AIR BAG PROBLEM. WHEN A PASSENGER IS IN THE FRONT SEAT, THE DIGITAL WORDS SAY NO PASSENGER AIR BAG ON. DEALER SAYS IT ISN'T COVERED BY REPAIR AND THAT IT IS A COSTLY INVESTIGATION AND REPAIR. I HAVE ANOTHER NEWER SANTA FEE ALSO.THE INDICATOR COMES ON WHILE PARKED AND MOVING

Engine
Filed Oct 11, 2018123,700 milesNC

BOUGHT CAR 4/2017 5 DAYS LATER ENGINE LOCKED 4/2017 REPLACED BY HYUNDAI UNDER WARRANTY AND RECEIVED BACK 5/2017. WAS DRIVING STARTED SMELLING ANTIFREEZE, CAR NEVER SHOWED OVERHEAT, PULLED OVER, IT BLEW RADIATOR CAP OFF, BOUGHT NEW CAP, WENT BACK TO CAR, ADDED FLUID AND CAP, DRIVE 1/10 OF A MILE AND CAR CUT OFF AND WOULD NOT START BACK. MY MECHANIC PICKED UP AND REPORTS WATER IN ENGINE AND METAL IN OIL. SAME AS FIRST ENGINE. HYUNDAI CLAIMS NO WARRANTY ON THIS NEW ENGINE. THIS ENGINE HAS METAL IN OIL THE SAME AS THEIR RECALL.

Engine
Filed Oct 10, 201881,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT HIGH SPEEDS, THE ELECTRIC POWER STEERING AND CHECK OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Air BagsCrash1 injured
Filed Oct 10, 201882,000 milesCO

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED RIGHT HAND DUE TO THE IMPACT OF THE DRIVER'S AIR BAG. ALSO, THE CONTACT'S LEFT FOREARM WAS BURNED BY THE SENSATION OF THE AIR BAG DEPLOYMENT. THE CONTACT STATED THAT THE AIR BAG DID NOT DEFLATE AFTER DEPLOYMENT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO A BODY SHOP. IT WAS NOT CONFIRMED IF THE VEHICLE WAS DESTROYED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *DT

Engine
Filed Oct 10, 2018117,000 milesMA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUT OFF AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MECHANIC STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND SHOULD BE REPAIRED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TOWED TO PRIDE HYUNDAI (LOCATED AT 777 LYNNWAY, LYNN, MA 01905, (781) 592-3800) AND REPAIRED PER THE RECALL. AFTERWARDS, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION WHILE DRIVING. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE FAILED TO START. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Oct 9, 201865,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD CONTAINED SEVERAL EXTENSIVE CRACKS. THE CONTACT WAS CONCERNED THAT THE CRACKS COULD POTENTIALLY AFFECT THE FRONT PASSENGER SIDE AIR BAG COMPONENTS. DORAL HYUNDAI (10285 NW 12TH ST, DORAL, FL 33172, 305-591-5407) INDICATED THAT THE VEHICLE WAS NOT UNDER A WARRANTY AND THAT THE PART WOULD NEED TO BE ORDERED AND REPLACED FOR THE DASHBOARD. THE DEALER DID NOT INSPECT THE AIR BAGS TO DETERMINE IF THEY WERE BEING AFFECTED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Exterior Lighting
Filed Oct 6, 2018170,000 milesNC

DRIVER SIDE TAIL LIGHT ASSEMBLY MELTED CAUSING BRAKE LIGHT TO NOT TURN ON WHEN DEPRESSED. NO REASONABLE EXPLANATION PROVIDED BY THE HYUNDAI DEALERSHIP THAT WOULD EXPLAIN WHY COMPONENTS MELTED. I.E., 'RIDING THE BRAKES'. FOR THE MOST PART MY COMMUTE IS RURAL, FEW STOPS, MINIMAL BRAKING. REPLACING THE ASSEMBLY DOES NOT ADDRESS THE QUESTION AS TO WHY IT MELTED. MAINTENANCE IS DONE AS RECOMMENDED AND THE VEHICLE IS IN GOOD TO EXCELLENT CONDITION. THE INSTRUMENT PANEL DOES NOT ALERT DRIVER TO THIS PROBLEM THEREBY POSING A PROBLEM OF REAR END COLLISION DURING NIGHT DRIVING AND/OR PULLED OVER BY THE POLICE FOR FAULTY TAIL LIGHT.

Electronic Stability Control (esc)
Filed Oct 5, 20187,000 milesTN

OCCASIONALLY WHEN AFTER PUTTING THE CAR IN PARK AND HITTING THE PUSHBUTTON START TO TURN THE CAR OFF THE CAR TURNS OFF BUT STAYS IN ACC MODE. SO THE RADIO STAYS ON AND ILLUMINATED AND THEY PUSH BUTTON START TURNS RED ALSO ON THE DASH THE IMMOBILIZER INDICATOR POPS UP AND SAYS SHIFT INTO PARK WHEN TECHNICALLY THE CAR IS ALREADY IN PARK. WHEN GOING TO GET OUT OF THE CAR WITH THE KEY MAKES THE ALARM NOISE. THE KEY FOR WILL NOT EVEN WORK. BUT WHILE ALL OF THIS IS STILL HAPPENING I'M ABLE TO START THE CAR WITH NO PROBLEM . THIS IS A REAL INCONVENIENCE FOR ME SOMETIMES.

Electrical System
Filed Oct 4, 2018103,000 milesNC

THIS WILL BE THE SECOND TIME IN 18 MONTHS THAT MY CAR HAS NOT STARTED AND NEEDED TO BE TOWED TO THE DEALERSHIP. THEY STATED IT WAS THE ELECTRICAL ISSUES WITH THE PUSH STARTER. YOU SHOULD NOT HAVE TO REPLACE A PUSH STARTER/PARTS ASSOCIATED WITH IT THIS MANY TIMES IN A VEHICLE, LET ALONE 18 MONTHS APART. CHEAP PARTS, EXPENSIVE LABOR AND A LEMON OF A CAR WITH 13 RECALLS AND NOT EVEN 100K MILES ON THE CAR. I WOULD LIKE FOR HYUNDAI TO LOOK INTO THIS ELECTRICAL ISSUE AND WHY THIS KEEPS HAPPENING, AS I'VE SEEN OTHER OWNERS POST ABOUT IT.

Engine
Filed Oct 4, 2018NJ

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BEING UNAWARE OF ENGINE RECALL AND REQUESTS REIMBURSEMENT FROM COMPANY. *AS *TR

Engine
Filed Oct 4, 2018FL

A MOTOR OIL BURNING SMELL FILLS THE INTERIOR CABIN OF CAR. OVER YEARS DEALERS SAY NO LEAKS TOP OR BOTTOM BUT BURNING MORE THEN A QUART OF OIL BETWEEN 3,000 OIL CHANGES. IT'S A BURNING FUMES SMELL LIKE SOMETHING IS BURNING ABNORMALLY IN THE ENGINE. IF IT'S NOT LEAKING OIL THEN ITS AN ENGINE INTERNAL ISSUE POSSIBLY PRONE TO FIRE STARTING. I FIND THE DEALERSHIPS REFUSE TO KNOWLEDGE THE 2011 SONATA 2.4 THETA ENGINES ARE RATED FOR FAILURE EXTREMELY POORLY.THESE ENGINES ARE KNOWN TO SEIZE AT HIGHWAY SPEEDS.

Power Train
Filed Oct 2, 2018120,000 milesFL

RECONNECTING THE BATTERY AFTER SERVICING THE CAR THE VEHICLE GETS A CHECK ENGINE LIGHT P0106 CODE (P0106 MANIFOLD ABSOLUTE PRESSURE/BAROMETRIC PRESSURE CIRCUIT RANGE/PERFORMANCE). THE ENGINE RUNS NORMAL. DRIVING THE VEHICLE AT HIGHWAY SPEEDS ON CRUISE CONTROL AT INTERMITTENT TIMES I EXPERIENCE A CRUISE CONTROL DISCONNECT AND TOTAL LOSS OF THROTTLE WHILE ENGINE IS STILL RUNNING. I HAVE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF AND RESTART TO GET THROTTLE CONTROL BACK THROUGH THE PEDAL. WHEN THAT HAPPENS THE VEHICLE ALSO GETS A P2110 (THROTTLE ACTUATOR CONTROL SYSTEM - FORCED LIMITED RPM LIMP HOME MODE) AND P0605 CODE (P0605 = INTERNAL CONTROL MODULE READ MEMORY (ROM) ERROR). I HAVE REPORTED THIS TO HYUNDAI. THEY RECOMMENDED I TAKE IT IN FOR SERVICE. I REPORTED IT TO THE DEALER. THEY COULD NOT DUPLICATE OR SEE HISTORY IN THE COMPUTER. THIS HAS HAPPENED SEVERAL TIMES OVER THE YEARS. THE CAR LOSES ALL THROTTLE CONTROL AND I AM FORCED TO COAST TO THE SHOULDER.

Engine
Filed Oct 2, 2018104,000 milesPA

WHILE DRIVING ON HIGHWAY THE VEHICLE STALLED AND STOPPED. ENGINE LIGHTS WENT ON. THE CAR STARTED AFTER 15 MINUTES

Seat Belts
Filed Oct 2, 2018AZ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS, SEAT BELTS) OVER FOUR MONTHS AGO. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Oct 1, 2018126,000 milesTX

SAT EVENING DRIVING THRU DOWNTOWN DALLAS CAR SUDDENLY AND WITHOUT WARNING LOST POWER AND REFUSED TO START AGAIN. LUCKILY ABLE TO COAST TO EXIT RAMP. TOW BILL OF $300 TO GET OFF ROADWAY. MONDAY MORNING ANOTHER $110 TO TOW TO MECHANIC. MECHANIC SAYS ENGINE IS GONE, BUT CAN'T EXPLAIN WHY. IT SIMPLY SEIZED UP. NEW ENGINE REQUIRED.

Service Brakes
Filed Sep 29, 2018AL

MY BRAKE LIGHTS ALL OF A SUDDEN WENT OUT, MY SHIFT LOCK LOCKS EVERYTIME I PUT MY CAR IN PARK I HAVE TO USE SOMETHING TO PRESS THE BUTTON TO UNLOCK MY GEAR SHIFT. GOT IT CHECKED AND IT TURNED OUT TO BE THE BRAKE LIGHT SWITCH

Electrical System
Filed Sep 29, 201895,000 milesFL

THERE APPEARS TO BE SOMETHING WRONG WITH THE CAR'S ELECTRICAL SYSTEM. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FLICKER, AND THE RADIO/CLOCK LIGHTS FLICKER ON AND OFF WHEN THE TURN SIGNALS ARE USED. IN ADDITION, ABOUT A MONTH AGO I WAS DRIVING IN THE RAIN, AND HAD THE A/C RUNNING. WHENEVER THE WINDSCREEN WIPERS WERE RUNNING, THE CAR'S ENGINE LOST POWER AND FELT LIKE IT WAS GOING TO CUT OFF. WHEN THE ELECTRICAL LOAD WAS REDUCED, THE ENGINE OPERATED NORMALLY. I HAD THE ALTERNATOR CHECKED AND WAS TOLD THAT IT WAS FUNCTIONING FINE.

Suspension
Filed Sep 28, 2018IL

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BROKEN DRIVERS SIDE STRUT SPRING. *LD THE CONSUMER STATED THERE WAS A RECALL FOR THE FAILURE, BUT THE VIN WAS NOT INCLUDED. *JS

EngineFire
Filed Sep 26, 2018213,000 milesOH

CAR STOPPED IN THE MIDDLE OF THE FREEWAY WHILE 120 MILES FROM HOME. ENGINE, OIL, BATTERY AND EPS LIGHTS ALL CAME ON AT THE SAME TIME AND CAR SLOWED DOWN UNTIL IT STOPPED. I WAS BARELY ABLE TO MOVE IT FROM THE MIDDLE LANE TO THE RIGHT SIDE OF THE FREEWAY. MY CAR WAS STILL OVER THE WHITE LINE AND IT COULD HAVE EASILY BEEN HIT BY ONCOMING TRAFFIC. CAR WAS SMOKING FROM THE PASSENGER SIDE. TOWED TO NEARBY MECHANIC WHO STATED THAT CAR HAD NO OIL. I JUST RECEIVED AN OIL CHANGE LESS THAN TWO WEEKS PRIOR AND HAD 2500 MILES LEFT BEFORE I NEEDED ANOTHER ONE. MECHANIC STATED THAT I NEED A NEW ENGINE. I JUST PURCHASED THIS CAR IN FEB 2018. WARRANTY IS FIGHTING ME ON FIXING IT SO NOW I HAVE PAYMENTS ON A CAR THAT DOESNT WORK AND ITS STILL 120 MILES AWAY. I HAD TO GET A RENTAL JUST TO GET MY FAMILY HOME SAFELY. THIS VEHICLE IS CLEARLY HAVING ENGINE ISSUES THAT NO ONE SEEMS TO CARE ABOUT BUT MY FAMILY WAS IN EXTREME DANGER AND NO ONE SEEMS TO CARE ABOUT THAT.

Air Bags
Filed Sep 25, 2018CA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HYUNDAI SERRAMONTE (1500 COLLINS AVE, COLMA, CA 94014, (650) 550-7250) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 24, 2018VA

HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. IF THE SEAT BELT LINKAGE DETACHES FROM THE SEAT BELT ANCHORAGE, IT CAN NOT PROPERLY RESTRAIN THE OCCUPANT IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY. THERE IS NO FIX, BUT THEY WOULD LIKE TO PUT A STICKER ON MY SEATBELT.....

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →