Page 17 of 68 · complaints 801–850 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed May 8, 2019GA

MY KEY GETS STUCK IN THE ACC POSTION. AND WILL NOT TURN TO THE LOCK POSITION AFTER EXPERIENCING THIS AFTER 24 HOURS I FINALLY WAS ABLE TO GET THE KEY OUT. THE NEXT DAY WHEN I PUT THE KEY IN THE IGNITION IT WOULD NOT TURN TO CIT ON.

Air Bags
Filed May 7, 2019CA

AIRBAG DASH LIGHT STAYS ON

Engine
Filed May 2, 201973,000 milesNY

AFTER HAVING THE ENGINE REPLACED UNDER RECALL CAMPAIGN 132 AND 162, THE ENGINE OIL COOLER FAILED ALLOWING HOT MOTOR OIL TO MIX WITH ENGINE COOLANT. THIS IN TURN CAUSED MOST OF THE RUBBER PIPING TO BECOME DISTENDED, CAUSING THEM TO HAVE TO BE REPLACED. ALSO, THE RADIATOR SYSTEM NEEDED TO BE FLUSHED MORE THAN ONCE BECAUSE OF THE DIFFICULTY IN VACATING THE MOTOR OIL FROM THE SYSTEM. MY VEHICLE'S WATER PUMP NEEDED TO BE CHANGED A FEW MONTHS LATER, DUE TO IT FAILING. A PRIVATE MECHANIC STATED THAT THIS WAS MORE THAN LIKELY DUE TO THE HOT MOTOR OIL MIXING IN THE SYSTEM, CAUSING THE SEALS ON THE WATER PUMP TO FAIL. I REPORTED THIS PROBLEM TO THE HYUNDAI DEALERSHIP, AS WELL AS HYUNDAI CORPORATE, AND THEY BOTH STATED THAT THIS PROBLEM WAS NOT COVERED UNDER THE RECALL CAMPAIGNS. I BELIEVE THAT THE FAILURE OF THE OIL COOLER AND WATER PUMP IS DIRECTLY CORRELATED WITH THE REPLACEMENT OF THE ENGINE, AND MY PRIVATE MECHANIC HAS STATED THE SAME. MY VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THESE PARTS FAILED, AND IF I CONTINUED WITHOUT PULLING OVER, IT IS HIGHLY LIKELY THAT THE ENGINE WOULD HAVE CAUGHT FIRE OR SEIZED.

Engine
Filed May 2, 2019117,000 milesPA

I TOOK MY CAR TO THE HYUNDAI DEALERSHIP IN TURNERSVILLE NJ THEY CLAIMED THEY BUT A "NEW" ENGINE AS A REPLACEMENT OF MY RECALL BECAUSE THE ENGINE WAS MAKING A KNOCKING SOUND SO THEY KEPT MY CAR FOR 3 MONTHS THEN THEY CALLED ME ON MEMORIAL WEEKEND TO PICK UP MY CAR TWO DAYS AFTER I PICKED UP MY CAR THE ENGINE LIGHT WENT BACK ON SO I TOOK THE CAR BACK THEN SERVICE DEPARTMENT WANTED TO CHARGE ME TO FIX IT WHICH I REFUSED TOO. NOW LAST MONTH I GET ANOTHER RECALL FOR MY HYUNDAI 2011 SONATA WHAT IT'S GOING ON MY ENGINE LIGHT STILL GOES ON AND TO BE HONEST I'M SO DISAPPOINTED WITH THIS CAR THAT I DON'T EVEN DRIVE EVEN THOUGH I'M MAKING PAYMENTS ON IT STILL. I HATE MY CAR AND HYUNDAI CARS

Exterior Lighting
Filed May 2, 2019120,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE HEADLIGHT FAILED TO WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHT NEEDED TO BE REPLACED. THE CONTACT CALLED RED MCCOMBS HYUNDAI (4800 NW LOOP 410, SAN ANTONIO, TX 78229, (210) 593-3658) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

Engine
Filed Apr 29, 2019129,154 milesTN

OUT OF NOWHERE I STARTED HEARING A KNOCKING NOISE FROM MY ENGINE. MY CAR HAD OIL SO I DIDN'T UNDERSTAND WHY IT WAS KNOCKING. FEW DAYS LATER I WAS LEAVING WORK HEADING HOME AND MY VEHICLE JUST STOP ON THE HIGHWAY. I WAS PRESSING ON THE GAS AND NOTHING DIDN'T HAPPENED. SO I HAD TO PULL OVER; AS I WAS PULLING OVER LIGHT SMOKE WAS COMING FROM UNDER MY HOOD BUT MY CAR WASN'T RUNNING HOT. I SIT THERE 10 MINUTES BEFORE STARTING MY CAR BACK UP. THAT'S WHEN MY CAR WOULDN'T START OVER. I TRIED AGAIN AND IT STARTED BUT WOULDN'T MOVE THE LIGHT ON MY DASHBOARD WHERE BLINKING ON AND OFF FOR NO REASON. PREVIOUS BEFORE ANY OF THIS STARTED I ALSO DID NOT HAVE THE CHECK ENGINE LIGHT NOR OIL LIGHT WAS ON. I HAD MY CAR TOWED THE NEXT DAY TO MY HOME. THAT'S WHEN I HAD A MECHANIC TO COME AND LOOK AT MY CAR. THE FIRST THING HE DO IS CHECK THE OIL SAID MY OIL WAS GOOD. HE DIDN'T UNDERSTAND WHY MY CAR WOULDN'T MOVE. THEN THE MECHANIC STARTED MY CAR UP AND IT MADE AND EVEN LOUDER NOISE WENT FROM LIGHT TAPPING KNOCKING TO SOMETHING UNEXPLAINABLE LIKE THE ENGINE JUST WANTED TO FALL OUT THE BOTTOM. MY MECHANIC HAD ME TO START MY CAR UP ONCE MORE AS HE LOOKED UNDER THE HOOD AGAIN TO SEE WHAT'S WRONG AS HE SAID STOP THE CAR. ALL THE OIL IN MY CAR HAS SPILLED INTO MY DRIVEWAY. THAT'S WHEN HE TOLD ME MY ENGINE HAS BLOWN A ROD.

Electrical System
Filed Apr 28, 2019135,000 milesVA

I REPLACE LIGHT BULBS ON MY CAR EVERY MONTH IF IT'S NOT THE HEADLIGHTS, IT THE BRAKE OR TAIL LIGHT. I KNOW A FEW PEOPLE WHO OWN SONATAS AND WE ALL HAVE THE SAME PROBLEM. BEING THAT THIS IS AN ISSUE FOR MORE THAN ONE CUSTOMER, INSTEAD OF HYUNDAI MAKING MONEY OFF THEIR MALFUNCTION, THERE SHOULD BE A RECALL ON THE ELECTRICAL SYSTEM DEALING WITH THE LIGHTS. I HAVE ALMOST BEEN RUN INTO AND HIT BY OTHER CARS BECAUSE WE CANNOT SEE EACH OTHER.

Electrical System
Filed Apr 26, 2019144,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING HIGH SPEEDS, THE STEERING SEIZED AND THE VEHICLE DECELERATED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE DIAGNOSTIC TEST STATED TO REPAIR THE ELECTRONIC CONTROL UNIT. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

Engine
Filed Apr 26, 2019121,457 milesOH

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER AND CHECK ENGINE WARNING INDICATORS FLASHED. THE MANUFACTURER PROVIDED A PRODUCT ENHANCEMENT CAMPAIGN FOR A SOFTWARE UPDATE PERTAINING TO THE ENGINE. HATFIELD HYUNDAI (1400 AUTO MALL PKWY, COLUMBUS, OH 43228, (855) 627-7144) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED WITHIN LESS THAN A WEEK. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. WHILE AT THE DEALER, SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 121,457.

Structure › BodyCrashFire2 injured
Filed Apr 25, 2019120,000 milesTX

GOOD AFTERNOON, I AM CONTACTING THE CONSUMER AFFAIRS DEPARTMENT REGARDING THE RECALL 180 HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. IN COME CASES, DURING THE ENGINE REPLACEMENTS UNDER RECALL CAMPAIGNS 132 AND 162, THE HIGH PRESSURE FUEL PIPE MAY HAVE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE, ALLOWING FUEL TO LEAK FROM THE PIPE. HYUNDAI WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE FUEL PIPE, AS NECESSARY, FREE OF CHARGE. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460. HYUNDAI'S RECALL NUMBER FOR THIS RECALL IS 180. MY HYUNDAI SONATA LIMITED WAS INVOLVED IN AN ACCIDENT AFTER HYUNDAI HAD JUST REPLACED THE MOTOR AND ON IMPACT THE WHOLE CAR CAUGHT ON FIRE, SO WHAT I AM TRYING TO DO IS FIND OUT DO I NEED TO CONTACT NHTSA IN REGARDS TO THIS MATTER BUT I FEEL THAT MY LIFE, THE PERSON INVOLVED IN THE ACCIDENT WAS TOTALLY AT RISK DUE TO THIS MALFUNCTION AND I AM OUT OF SO MUCH AND WAS PUT IN A VERY HARD FINANCIAL PLACE DUE TO THIS FIRE WHEN IT COULD HAVE BEEN PREVENTED. IF SOMEONE COULD PLEASE CONTACT ME AT [XXX] THANKS, [XXX] VIN #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Apr 24, 2019KS

MY VEHICLES BRAKE LIGHTS CONTINUE TO HAVE ELECTRICAL PROBLEMS. SOMETIMES THE BRAKE LIGHT WORKS, AND SOMETIMES IT DOESN'T.

Service Brakes
Filed Apr 19, 201987,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN LOCAL DEALER DIAGNOSED THAT THE REAR BRAKE PADS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Engine
Filed Apr 18, 201925,000 milesFL

CAR ACCELERATES AND THEN STALLS AT HIGH RATE OF SPEED. DEALER SAYS NOT AN ISSUE WITH THE ENGINE AND THEY CANNOT FIND ANYTHING WRONG. ALSO GOES TO VERY HIGH RPM'S, WHILE DRIVING. ASKED ABOUT WHEN HAPPENED. IT HAPPENS ALL THE TIME FOR THE PAST THREE YEARS.

Steering
Filed Apr 16, 201989,000 milesCO

THE STEERING COLUMN IS MAKING CLUNKING SOUNDS WHEN TURNING RIGHT OR LEFT AND THE VEHICLE HAS LOST STEERING RESPONSE. MY OWN READING TELLS ME THAT IT IS THE BUSHING IN THE COLUMN, WHICH HAS BEEN WORN DOWN OR BROKEN; LONG STORY SHORT - THIS IS NOT A UNIQUE PROBLEM TO ME. THE VEHICLE UNSAFE TO DRIVE AT THIS POINT.

Service Brakes
Filed Apr 15, 2019102,000 milesFL

THE ENGINE APPEARS NOT TO PERFORMING CORRECTLY. AND THE BRAKES ARE MAKING A LOUD SOUND. AND THE STEERING WHEEL IS STICKING WHILE DRIVING.

Electrical System
Filed Apr 13, 2019100,000 milesCA

THE DRIVERS SIDE REAR LIGHT BULBS KEEP ON GOING OUT. HAVE CHANGED THEM ABOUT TEN TIMES IN ONE YEAR! I CANNOT CHANGE THEM ANYMORE AS THE PLASTIC CASING HAS MORPHED BY THE HEAT OF THE FUSE CONNECTOR TO THE BULB! THERE ARE TWO BULBS ROLLING IN THE CASING AS THEY CAME OFF WHEN TRYING TO EXTRACT AND REPLACE. ALSO I HAVE NEVER HAD ANY LIGHTS ILLUMINATE ON MY DASHBOARD, EVEN WHEN MY ENGINE WAS KNOCKING DUE TO SHAVINGS IN ENGINE (THAT WAS REPLACED, THANK YOU). LASTLY, HAD TO REPLACE MY SHOCKS AND STRUTS THIS YEAR AND WAS TOLD BY MECHANIC AT BIG O TIRE THAT THEY CONTACTED HYUNDAI DIRECTLY AS THEY RAN INTO AN ISSUE WITH REPLACING WHAT SHOULD HAVE BEEN CORRECT STRUTS. THEY WERE TOLD THIS PARTICULAR CAR WITH ASSOCIATED VIN HAS THE 'GOOFY' STRUTS!!! I'M SORRY BUT I DIDN'T PAY A GOOFY PRICE FOR THE CAR!

Electronic Stability Control (esc)
Filed Apr 13, 201960,000 milesNY

I NEVER RECEIVED INFORMATION REGARDING THE RECALLS ON MY HYUNDAI SONATA 2011 VEHICLE. I WAS DRIVING MY HYUNDAI SONATA 2011 ON 4/11/19, GOING ABOUT 60 MILES AN HOUR AND THE CUT SHUT OFF. WAS IN HEAVY CONGESTED TRAFFIC AND I WAS ALMOST REAR ENDED WITH NO CONTROL OF THE HYUNDAI SONATA 2011VEHICLE. MY HYUNDAI SONATA 2011 WAS MOVED TO THE SIDE OF THE ROAD WHERE A TOW TRUCK WAS CALLED. SUBSEQUENTLY, HYUNDAI SONATA 2011WAS TAKEN TO THE HUNTINGTON DEALERSHIP. DEALER INFORMED ME THERE WAS 7 RECALLS OF WHICH I NOT AWARE OF IN REGARDS HYUNDAI SONATA 2011 THIS COULD HAVE BEEN A LIFE THREATEN SITUATION AND HYUNDAI SHOULD NOTIFIED ME OF ALL RECALLS. THIS IS UNACCEPTABLE AND LIFE THREATING TO FAMILY FRIENDS AND COMMUNITY.

Steering
Filed Apr 11, 2019KS

STEERING COLUMN BUSHING WORE DOWN OR BROKE MAKING THE STEERING WHEEL LOOSE AND RATTLE AND DECREASE OF STEERING CONTROL

Air Bags
Filed Apr 5, 2019100,000 milesFL

SHIFTING OF GEARS STARTED SLIPPING AROUND 100K MILES

Engine
Filed Apr 2, 2019TX

MY CAR HAD A ENGINE RECALL. HOWEVER, THE RECALL WAS ONLY EXTENDED TO 10 YEARS OF THE DATE AND TO 120,000 MILES ON THE CAR. I BOUGHT THE CAR WITH 115,000 MILES ON THE CAR FROM BAYWAY LINCOLN AND DID NOT RECEIVE ANY PAPERWORK DETAILING ABOUT THE ENGINE RECALL. I TYPED IN MY CAR IN VIN AND A RECALL CAME UP FOR THE PAST, BUT MY CAR IS NOT VALID ANYMORE. HYUNDAI SAYS THAT WILL NOT FIX THE RECALL BECAUSE ITS PASS 120,000 MILES. IF I NEVER RECEIVED ANY PAPERWORK IN THE MAIL FROM HYUNDAI DETAILING ABOUT THE RECALL HOW WOULD I HAVE KNOWN TO GET IT FIXED. I WAS NOT INFORMED ABOUT THIS RECALL AND TWO OTHER RECALLS. NOW, I HAVE TO EITHER BUY A BRAND-NEW ENGINE OR GET A NEW CAR BECAUSE I WAS NOT INFORMED OF THE RECALL AND NOW HYUNDAI REFUSES TO HOLD UP THEIR END. I SHOULD HAVE BEEN INFORMED OF THIS BY HYUNDAI.

Engine
Filed Apr 2, 2019120,000 milesIL

MY ENGINE STOPED WORKING IT MARKS THE OIL LIGHT

Air Bags
Filed Mar 31, 201968,000 milesME

I BOUGHT A 2011 HYUNDAI SONATA FOR MY LOCAL DEALERSHIP IN BANGOR MAINE AND THE INGIN IGHT CAME SO THE FIXED IS SAID IT WAS A SMALL LEAK. I DIDN'T HAVE THE CAR FOR A WEEK BECAUSE WORK WAS DONE TO IT. I WAS TOLD IT WAS A TRADE IN. NOW THE TRASMION LIGHT IS ON A AND A LIGHT DAY PASSAGE AIR BAG IS OFF. I HAVEN'T HAVE THE VEHICLE IN MY POSITION FOR MORE THEN 4 DAYS SINCE MARCH 18TH 2019 WHEN I BOUGHT IT. I HAVE BEEN TOLD MANY RECALLS HAVE BEEN ON THIS MAKE A MODEL. I DON'T KNOW IF THIS VEHICLE HAS BEEN SERVICED OR REPAIRED.

Air Bags
Filed Mar 30, 2019IL

AIR BAG LIGHT ON SAFETY ISSUE BEING CHARGED TO LOOK AT AND FIND OUT WHY

Electrical SystemFire
Filed Mar 28, 2019107,825 milesMD

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE DASHBOARD. THE CONTACT PULLED THE VEHICLE OVER AND EXITED AS THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,825.

Engine
Filed Mar 27, 201983,000 milesPA

MARCH 27, 2019, ABOUT 3:00PM, I WAS DRIVING THROUGH A TRAFFIC LIGHT 25 MPH & THE ENGINE STALLED SHUTTING OFF. WOULD NOT RESTART. AN HOUR LATER THE TOW TRUCK DRIVER TRIED TO RESTART WAS UNSUCCESSFUL.

Engine
Filed Mar 26, 2019100,000 milesIL

TAKATA RECALL I WAS DRIVING MY CAR DOWN THE STREET AND IT STARTED MAKING A CLINK SOUND AND THEN IT JUST TURNED OFF AMD IT WOULDNT START AGAIN

Air Bags
Filed Mar 26, 2019PR

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARD SAFETY RECALL NOTICE AND THE DEALERSHIPS INABILITY TO PERFORM THE RECALL REPAIR ON THE VEHICLE. *AS *TR

Engine
Filed Mar 26, 2019100,000 milesIL

I WAS DRIVING MY CAR DOWN THE STREET AND IT MADE A CLANKING SOUND AND THEN IT JUST TURNED OFF AND WOULDN'T START AGAIN.

Engine
Filed Mar 25, 2019100,000 milesCA

AFTER I HAD MY ENGINE REPLACED PURSUANT TO THE RECALL IN 2017. PRIOR TO 2017 I NEVER HAD A PROBLEM WITH MY CAR. ONCE THEY PUT THE NEW ENGINE IN MY CHECK ENGINE LIGHT CAME ON, THEY REPLACED 4 DIFFERENT PARTS AT DIFFERENT TIMES AND STILL MY CHECK ENGINE LIGHT CAME ON. THEY FOUND THAT THERE WAS A SMALL AREA IN MY HARNESS WIRE THAT A MOUSE HAD DAMAGED. I DROPPED MY CAR OFF IN OCTOBER 2018 TO HAVE THE FRONT AND BACK WIRE HARNESSES REPLACED. SINCE THAT TIME HYUNDAI CANNOT GET THE WIRE HARNESSES DELIVERED TO FIX MY CAR. I HAVE BEEN WITHOUT MY CAR FOR FIVE MONTHS NOW AND HAD NO IDEA WHEN THEY WILL RECEIVE THE WIRE HARNESSES. I HAVE TO DRIVE AN ELANTRA WITHOUT LUMBAR SUPPORT FOR THE LAST FIVE MONTHS, WHICH HAS CAUSED ME BACK PAIN SINCE I HAVE HAD 6 BACK SURGERIES. ADDITIONALLY MY CAR HAS NOT BEEN ABLE TO BE REGISTERED SINCE 2017 SINCE IT WILL NOT PASS SMOG WITH THE CHECK ENGINE LIGHT ON.

Steering
Filed Mar 25, 201989,000 milesIN

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE CONTACT TURNED THE STEERING WHEEL, IT MADE AN ABNORMAL TAPPING SOUND. AFTER THE STEERING WHEEL WAS TURNED AND THE VEHICLE STRAIGHTENED UP, THE NOISE STOPPED. THE NOISE RETURNED WHEN THE CONTACT TURNED ONTO ANOTHER STREET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT WOULD NOT BE LOOKED AT UNTIL IT WAS DETERMINED IF THERE WAS A RECALL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Suspension
Filed Mar 25, 2019122,000 milesWI

I WAS DRIVING MY 2011 SONATA AT A SLOW SPEED IN A PARKING LOT WHEN I HEARD THE SOUND OF METAL HITTING THE GROUND UNDERNEATH MY VEHICLE. I WALKED OUT TO FIND A FRACTURED FRONT PASSENGER SIDE SPRING COIL WHICH HAD COMPLETELY SNAPPED OFF. THIS COULD HAVE BEEN CATASTROPHIC HAD THIS HAPPENED ON THE BUSY INTERSTATE WHICH IS WHERE I WAS HEADED. I REALIZE MANY OTHERS HAVE HAD THIS ISSUE WITH THE 2011 SONATA IN "SALT BELT STATES". I AM IN WISCONSIN. THIS DEFECT IS REFERENCED UNDER HYUNDAI RECALL 133, THOUGH I, LIKE MANY OTHERS, HAVE A VIN THAT IS NOT INCLUDED IN THE RECALL, DESPITE THE NUMEROUS INCIDENTS OF THIS HAPPENING WITH VEHICLES OUTSIDE OF THE RECALL VIN RANGE. CLEARLY THESE ARE NOT ISOLATED DEFECTS. THIS IS A POTENTIALLY CATASTROPHIC MANUFACTURING DEFECT THAT COULD EASILY PUNCTURE A TIRE AND RESULT IN DEATH IF IT OCCURS AT A HIGH SPEED. IT IS UNACCEPTABLE FOR THIS PROBLEM TO BE IGNORED BY HYUNDAI. THE RANGE OF VINS AFFECTED BY THIS DEFECT IS LIKELY MUCH BROADER THAN HYUNDAI HAS TAKEN RESPONSIBILITY.

Engine
Filed Mar 24, 2019116,000 milesNY

ALL SERVICE RECORDS INDICATE THAT MY2011 SONATA HAS BEEN WELL MAINTAINED TO THE EXTENT THAT I AM GETTING OFFERS FROM THE DEALERSHIP THAT IT IS NEEDED FOR PARTS. WHILE ON THE WAY HOME FROM A PURCHASE OFFER EVENT ON SATURDAY 3/23/19 AFTER EXITING THE HIGHWAY TO A MAJOR THOROUGHFARE BY A BUSY MALL THE ENGINE COMPLETELY SHUT OFF . LUCKILY I HAD JUST PULLED INTO A TURNING LANE. POLICE HAD TO COME TO STOP TRAFFIC AND PUSH CAR OFF THE ROAD.

Power Train
Filed Mar 22, 201923,800 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE STEERING WHEEL WHEN IT WAS TURNED IN EITHER DIRECTION. IN ADDITION, ALL FOUR TIRES WERE PREMATURELY WORN TO THE POINT THAT THEY MAY NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT DID NOT RECEIVE ANY RECALL NOTIFICATIONS. THE VEHICLE WAS TAKEN TO PALM SPRINGS HYUNDAI (3919 E PALM CANYON DR, SUITE A, 1-(760) 202-8888) WHERE IT CURRENTLY REMAINED FOR OVER THREE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,800.

Engine
Filed Mar 18, 2019124,000 milesNC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE WITHOUT WARNING. AN INDEPENDENT MECHANIC RESET THE COMPUTER, BUT THE FAILURE CONTINUED. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE MULTIPLE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. THE CONTACT WAS ALSO NOT NOTIFIED OF MANUFACTURER SERVICE CAMPAIGNS: 946 (UNDER BODY CORROSION PREVENTATIVE SERVICE AND SERVICE CAMPAIGN) AND 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Air BagsCrash2 injured
Filed Mar 17, 2019136,000 milesFL

"TAKATA RECALL" ... ON MARCH 16TH 2019 MY WIFE WAS DRIVING WITH A PASSENGER OUR 2011 HYUNDAI SONATA LIMITED WHEN AN ACCIDENT OCCURRED AT A HIGH SPEED THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT HOLD THEM BACK BOTH WERE SEVERELY INJURED THE BRAKES ALSO FAILED TO STOP THE VEHICLE. I AM ATTACHING A PICTURE OF THE VEHICLE AFTER THE ACCIDENT I DO HAVE THE POLICE REPORT HOWEVER THE OFFICER DID NOT MENTION ON THE POLICE REPORT TO MY KNOWLEDGE ABOUT THE AIRBAGS BUT WHEN YOU CONTACT ME I CAN GIVE YOU THE NUMBER OF THE SHOP THAT HAS THE VEHICLE AND THEY CAN VERIFY THAT THE AIRBAGS DID NOT DEPLOY.

Service Brakes
Filed Mar 17, 2019MD

TAKATA RECALL: 17V152000 DRIVER SEATBELT, 10V457000/10V426000 STEERING GEAR, 18V137000 AIRBAGS, 10V070000 LATCHES/LOCKS, 13V113000 EXTERIOR LIGHTING, 15V568000 ENGINE, 15V629000 SUSPENSION, 14V434000 POWER TRAIN,15V759000 BRAKE LIGHT,16V190000 STEERING ELEC. POWER, 14V433000 SERVICE BRAKES.

Electronic Stability Control (esc)
Filed Mar 14, 2019160,000 milesFL

2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. ALSO STABILITY CONTROL LIGHT COMES ON EVERY MORNING., AND CAR STALLS EVERY TIME I MAKE A TURN WHILE DRIVING. THIS IS DANGEROUS. TOOK MY VEHICLE IN TO THE DEALERSHIP WHO CLAIMED THAT ALL RECALL AND CAMPAIGN SITUATIONS HAD BEEN RESOLVED WITH MY VEHICLE.

Engine
Filed Mar 12, 2019130,000 milesSC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Steering
Filed Mar 12, 2019130,000 milesKS

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOBBLED AND THE STEERING WHEEL SHOOK. THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN WICHITA, KANSAS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Air BagsCrash1 injured
Filed Mar 12, 201960,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, TWO OTHER VEHICLES WERE INVOLVED IN A CRASH. AS A RESULT, ONE OF THOSE VEHICLES CRASHED HEAD-ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT LATER REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A BODY SHOP. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS REPAIRED BY THE OTHER DRIVER'S INSURANCE COMPANY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (916-293-4760, LOCATED AT 12530 AUTO MALL CIR, FOLSOM, CA 95630) WHERE THE RECALL REPAIR WAS COMPLETED. THE FAILURE MILEAGE WAS 60,000.

Engine
Filed Mar 11, 2019103,000 milesMD

IN NOVEMBER 2018, WE HAD A RATTLING NOISE DURING LOW SPEEDS, WHICH TURNED OUT TO BE A PROBLEM WITH THE ENGINE (ENGINE SEIZED UP DURING WARM UP INSPECTION BY MECHANIC). THE ENGINE WAS REPLACED FOR FREE DUE TO AN EXTENDED WARRANTY THAT WAS PART OF A RECALL AND SETTLEMENT AGREEMENT WITH HYUNDAI. IN FEBRUARY 2019, THE CHECK ENGINE LIGHT CAME ON, WHICH WAS FOR A DAMAGED CATALYTIC CONVERTER AND COST OVER $2000 TO REPLACE. LAST MONTH, WE RECEIVED A RECALL NOTICE FROM HYUNDAI STATING " HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. " WE HAVE AN APPOINTMENT SCHEDULED FOR THIS SERVICE. THERE IS A NEW RECALL FOR OTHER KIA AND HYUNDAI MODELS THAT INCLUDE THE CATALYTIC CONVERTER, BUT IT HAS NOT BEEN INCLUDED FOR OUR MODEL YEAR.

Engine
Filed Mar 10, 2019131,000 milesOH

MY HYUNDAI SONATA BEGAN INCREASINGLY CONSUMING OIL RAPIDLY FOR A COUPLE MONTHS UNTIL IT GOT TO ME PUTTING IN 1 QUART EVERY 200 MILES!!! THAT DESTROYED THE CATALYTIC CONVERTER, ALTHOUGH THE TECH AT THE DEALER TRIED TO TELL ME IT WAS DUE TO FUEL. EXPERTS AT BOTH THE EXHAUST SHOP AND FORD DEALERSHIP (WHERE I BOUGHT IT USED), REFUTED THAT AND TOLD ME IT WAS DEFINITELY DUE PRIMARILY FROM THE ENGINE CONSUMING WAY TOO MUCH OIL. HYUNDAI REQUIRED ME TO DO 5 OIL CONSUMPTION TESTS AT THEIR DELAERSHIP BEFORE THEY CAN VERIFY AND DOCUMENT THE ENGINE IS HAVING PROBLEMS! BUT IN THE MEANTIME MY ENGINE COULD LIKELY BLOW UP/SEIZE UP, AS THE 2011 HYUNDAI SONATA IS NOTORIOUS FOR THAT AND THEY RECALLED 470,000+ ALREADY!! I ONLY HAVE 3 OIL CONSUMPTION TESTS, AND IT SHOWS 200 MILES PER QUART!! MY CAT CONVERTER IS NOW CLOGGED AND MY CAR LOST POWER. SO NOW IN A CATCH 22 (MAYBE ON PURPOSE?). I CAN'T GET 5 TESTS WITHOUT REPLACING MY CATALYTIC CONVERTER, BUT SINCE ENGINE IS LOSING 1 QUART PER 200 MILES THAT OIL WILL SOON DESTROY ANY NEW CONVERTER I PUT ON WITHIN 1 OR 2 MONTHS, IF NOT LESS!! SO THIS IS RUINING THE CAR, AND I HAVE STARTED A CASE NUMBER WITH CORPORATE HYUNDAI IN CALIFORNIA. THEY HAVEN'T CALLED ME BACK IN SEVERAL DAYS ALL THE WHILE I DON'T HAVE A CAR TO USE. ENGINE BURNING 1 QUART PER 200 MILES OR LESS IS TERRIBLE....ENGINE IS RUINED! AND IT'S NOT SAFE!! AS I HAVE READ SO MANY 2011 SONATA OWNERS TELLING ABOUT THEIR CAR ENGINES SEIZING UP, LOCKING UP WHILE DRIVING 65 MPH ON THE HIGHWAY IN THE

Air Bags
Filed Mar 6, 2019LA

"POWER ASSIST RECALL/AIR BAG RECALL" THE ELECTRICAL POWER STEERING IN MY CAR HAS CREATED A PROBLEM WHEN DRIVING ON THE INTERSTATE. THE COST TO REPAIR THE CAR IS IN EXCESS OF $1200 NEW AND $600 OR MORE USED. THE ELECTRICAL PANEL IN THE CAR IS NOT COMPLETELY FUNCTIONAL EITHER. I HAVE PROBLEMS WITH POWER WINDOWS AND LOCKS. THERE HAVE BEEN A TOTAL OF MORE THAN 10 RECALLS ON THIS PARTICULAR MODEL VEHICLE. I CANNOT AFFORD TO REPAIR OR PURCHASE ANOTHER VEHICLE. WHEN I INVESTIGATED FURTHER THIS WAS THE LATEST ISSUE LISTED. STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL SUMMARY: HYUNDAI MOTOR COMPANY (HYUNDAI) IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED DECEMBER 11, 2009, TO OCTOBER 31, 2010. IN THE AFFECTED VEHICLES, THE ELECTRONIC POWER STEERING (EPS) CIRCUIT BOARD MAY BE DAMAGED AND RESULT IN A LOSS OF POWER STEERING ASSIST. IN ADDITION THERE ARE SEVERAL AIR BAG RECALLS ON THE VEHICLE. INCLUDING THE FOLLOWING: FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS ARE DISABLED, THERE IS AN INCREASED RISK OF INJURY TO THE VEHICLE OCCUPANTS IN THE EVENT OF A VEHICLE CRASH THAT NECESSITATES DEPLOYMENT OF THESE SAFETY SYSTEMS.

Electrical SystemFire
Filed Mar 4, 2019165,000 milesCA

WAS DRIVING ON THE FREEWAY WHEN WE HEAR A LOUD POP. SUDDENLY THE CAR WOULD NO LONGER ACCELERATE. WE PULLED OVER AND SMOKE WAS COMING OUT OF THE FRONT OF THE CAR. POPPED THE HOOD OPEN AND SOME OF THE WIRES WERE ON FIRE. WITHING 5 MINUTES THE WHOLE FRONT OF THE CAR WAS ON FIRE.

EngineFire
Filed Mar 1, 201973,000 milesMS

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WITHIN WEEKS OF OWNING THE VEHICLE, THERE HAD BEEN MULTIPLE FAILURES. THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED WITHOUT WARNING, THERE WAS A STRONG BURNING ODOR, AND THE VEHICLE STALLED RANDOMLY SEVERAL TIMES. THE VEHICLE HAD TO BE TOWED TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400) DUE TO IT STALLING. THE DEALER RECOMMENDED THAT THE VEHICLE BE SERVICED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO WILSON PREMIER HYUNDAI (450 STEED RD, RIDGELAND, MS 39157, (601) 856-6423) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF OIL THAT REQUIRED THAT THE OIL CONSTANTLY BE REFILLED AND METAL SHAVINGS WERE PRESENT IN THE ENGINE ASSEMBLY. ALSO, THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER WAS REPLACED, BUT THE BURNING ODOR WORSENED. THE DEALER PROVIDED A LOANER VEHICLE, BUT THE CONTACT'S VEHICLE WAS RETURNED UNDER THE GUIDELINES THAT AN OIL CONSUMPTION TEST SHOULD BE PERFORMED EVERY 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER AND THE DEALER FAILED TO PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Unknown or Other
Filed Feb 22, 2019107,000 milesFL

THERE IS A RATTLING NOISE IN THE STEERING COLUMN WHEN TURNING THE WHEEL OR WHEN DRIVING OVER A SPEED BUMP/BUMP IN THE ROAD. I WAS INFORMED BY MY MECHANIC THAT IT IS A LITTLE RUBBER PART THAT LOOKS LIKE A BLACK DISC THAT NEEDS TO BE REPLACED...MY MECHANIC SAID IT IS A COMMON ISSUE WITH SONATAS.

Electrical System
Filed Feb 21, 2019155,000 milesFL

MY CAR WILL STALL IN THE MIDDLE OF DRIVING. IT HAPPENS MORE FREQUENTLY NOW AND NORMALLY HAPPENS RIGHT AFTER A LEFT OR RIGHT TURN.

Fuel/Propulsion System
Filed Feb 21, 2019CA

WENT IN FOR A RECALL ABOUT MY FUEL SYSTEM LINE AND THEY HAD NO REMEDY TO FIX MY VEHICLE, I RECIEVED NOTICE THERE WAS A RECALL AND SCHEDULED AN APPOINTMENT BUT THEY TOLD ME THERE WAS NO REMEDY AVAILABLE BEEN ALMOST A WEEK AND IM SCARED MY CAR WILL CATCH FIRE AS SAID IN THE RECALL THIS IS A TICKING TIME BOMB.

Engine
Filed Feb 20, 2019103,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HARBOR HYUNDAI (3720 CHERRY AVE, LONG BEACH, CA 90807, (866) 967-2242) WHERE THE FUEL LINE WAS REPAIRED. THE DEALER ALSO REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

Steering
Filed Feb 18, 2019FL

CLICKING SOUND COMING FROM THE STEERING WHEN DRIVING ON THE HIGHWAY OR ON THE CITY STREET. MILEAGE 142012

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →