Page 15 of 68 · complaints 701–750 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Service Brakes
Filed Sep 22, 201990,000 milesPA

I BOUGHT THIS CAR 3 YEARS AGO. EVER SINCE THE DAY I BOUGHT THE VEHICLE, IT MAKES LOUD CLICKING NOISES WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT WHILE IN DRIVE AND REVERSE. IN THE 3 YEARS THAT I HAVE OWNED THIS CAR, I HAVE HAD TO REPLACE THE TIRES 4 TIMES, THE BRAKES AND ROTORS MULTIPLE TIMES PER YEAR, TIE RODS, AND CV JOINTS AND YET THE CAR STILL CLICKS WHEN YOU TURN. I HAD THE ENGINE RECALL DONE IN MAY OF THIS YEAR. THEY GAVE ME THE CAR BACK A MONTH LATER. I HAD TO TAKE IT BACK THE VERY NEXT DAY BECAUSE IT WAS LEAKING COPIOUS AMOUNTS OF OIL AND MAKING A CLANKING NOISE THAT WAS NOT PRESENT WHEN I LEFT MY VEHICLE WITH THEM FOR A MONTH. THEY "FIXED" THE OIL LEAK AND TOLD ME THE NOISE WAS FROM MY FRONT BRAKES YET AGAIN. I HAD TO RETURN THE CAR AGAIN A FEW DAYS LATER BECAUSE IT WAS STILL LEAKING OIL! SO THEY "FIXED" THE LEAK A 2ND TIME AND AGAIN SAID THE NOISE WAS FROM MY BRAKES. LESS THAN A WEEK AFTER THAT THE CHECK ENGINE LIGHT CAME BACK ON. I IMMEDIATELY TOOK IT BACK AND WAS TOLD THAT IT WAS JUST A "LOOSE GAS CAP" WHICH I NEVER EXPERIENCED PRIOR TO THE ENGINE BEING REPLACED. THEY CLEARED THE LIGHT AND SENT ME ON MY WAY. I HAD BRAND NEW BRAKES AND ROTORS PUT ON, AGAIN, AND YET THE CLANKING NOISE IS STILL THERE. 5 DAYS AGO, THE CAR BEGAN DRIVING THE WAY IT WAS BEFORE THE ENGINE RECALL, SAME ENGINE FAILURE SYMPTOMS AND MY CHECK ENGINE LIGHT CAME BACK ON A SECOND TIME 3 DAYS AGO. I HAVE NOT HAD TO FILL IT UP WITH GAS IN 8 DAYS SO THERE IS NO WAY THAT IT IS FROM A "LOOSE GAS C

Engine
Filed Sep 21, 2019NC

ENGINE IS MAKING A KNOCKING NOISE AND IT'S LOCKING UP

Air Bags
Filed Sep 13, 2019CA

AIR BAG WARNING LIGHT WII NOT GO OFF

Air Bags
Filed Sep 13, 2019LA

ACCELERATION PROBLEMS CAR STOP ON ME I GOT MY CAR TOWED NO CODES OR NOTHING SHOWED UP TRY TO START CAR AT SHOP SMELLED A BURNING SMELL NEEDS NEW STARTER NEW STARTER REPAIRED. COUPLE OF DAYS LATER I STOP FOR A UPDATE ENTIRE ENGINE GONE WILL CALL HYUNDAI TOMORROW I HAVE TWO KIDS AND THIS IS HORRIBLE

Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Filed Sep 10, 201996,000 milesNV

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTENNIAL HYUNDAI (LOCATED AT 6200 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, (702) 483-2200) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS UNKNOWN.

Service Brakes
Filed Sep 10, 2019145,789 milesGA

MY BRAKES ACTING ALMOST HIT THE CURVE WHEN I WAS TRYING TO STOP,THE TRANSMISSION STALLED ALMOST CAUSING ANOTHER CAR TO HIT ME FROM BEHIND AS I DROVE DOWN THE HIGHWAY ALSO THE ENGINE IS USING EXCESSIVE OIL AFRAID THE ENGINE WILL LOCK UP CAUSING AN ACCIDENT .

Steering
Filed Sep 9, 201950,000 milesCA

STEERING WHEEL SHAKES UNCONTEILLABLY HARD AND MAKES A CLICKING NOISE AS I DRIVE ESPECIALLY OVER 50 MILES APPROXIMATELY. AND ESPECIALLY ON THE FREEWAY

Engine
Filed Sep 9, 2019FL

I HAD JUST BOUGHT MY CAR, TWO MONTHS LATER, I'M DRIVING TO WORK WHICH IS LESS THEN 5 MILES AWAY .. AND MY CAR TS MAKING A KNOCKING NOISE. I GOT NO LIGHT SIGNAL WARNING ME ABOUT OIL OR ENGINE, IT JUST STARTED THE NOISE SO I STOPPED DRIVING IT SO NO FURTHER DAMAGE WAS DONE. MY CAR LIGHTS NEVER CAME ON EVER ABOUT MY OIL OR ENGINE. NOT EVEN FOR TIRE PRESSURE.

Unknown or Other
Filed Sep 7, 201970,000 milesFL

DASHBOARD HAS DEVELOPED CRACKS. 70,000 MILES AND GARAGE KEPT.

Electronic Stability Control (esc)
Filed Sep 7, 2019CA

MY 2011 HYUNDAI SONATA WHILE DRIVING ON ROAD - PERHAPS OVER 50 MPH, IT TURNS ON THE ESC MODE IN THE CAR, AND THE ENGINE SLOWS DOWN AUTOMATICALLY. EVEN IF YOU ARE ON THE HIGHWAY, WHIC CAN BE VERY SCARY. IT ALSO HAPPENS WHEN DRIVING IT FREQUENTLY NOW. I HAVE TO PULL OFF THE ROAD, AND TURN OFF CAR, AND THEN TURN IT ON. SOMETIMES THIS WORKS AND SOMETIMES IT DOES NOT.

Air Bags
Filed Sep 3, 2019123,773 milesPA

THIS STARTED IN JULY 2018. AIRBAG LIGHT ON. TOOK TO DEALER SCANNED FOR ERROR FOR FRONT IMPACT SENSOR. RESCANNED TO REPAIR AND NO ERROR CODE SO RESET LIGHT. DROVE LESS THAN 5 MILES AND LIGHT BACK ON. TOOK AGAIN TO DEALER MARCH 2019. SCANNED FOR ERROR FRONT IMPACT SENSOR. ORDERED PART AND REPLACED SO FAR HAVE OVER $400 INVESTED. NEXT DAY RETURNED TO DEALER AS LIGHT BACK ON. RESCANNED NEED TO REPLACESRSCM AIRBAG MODULE ASSEMBLY AT $779 TO FIX MAYBE. FRUSTRATED CONTACTED HYUNDAI OPENED CASE 15629286. BASICALLY WAS TOLD OUT OF WARRANTY SO THEY CAN DO NOTHING,TAKE UP WITH DEALER. SO SINCE THEN AFRAID TO TRANSPORT FRONT PASSENGER SINCE WAS TOLD THAT AIRBAG MAY NOT DEPLOY IN A CRASH. I FIND IT DIFFICULT TO BELIEVE THAT HYUNDAI WILL NOT STAND BEHIND THEIR PRODUCT WITH ALL THE BAD PRESS AND RECALLS REGARDING AIRBAG ISSUES. I HAVE DILIGENTLY KEPT UP WITH THE NUMEROUS RECALLS ON THIS CAR.

Service Brakes
Filed Sep 3, 2019129,400 milesOH

BRAKE LIGHTS STAY ON GOT A RECALL ON IT DEALER SAYS THEY FIXED IT AND NOW WANT YO CHARGE ME OVER 200.00 TO FIX IT AGIN

Unknown or Other
Filed Aug 28, 2019125,000 milesNJ

AFTER PUTTING CAR IN PARK, THE KEY GETS STUCK IN IGNITION INTERMITTENTLY. DEALER STATES NEW GEAR SHIFTER ASSEMBLY REQUIRED AT $550 COST. A SIMPLE GOOGLE SEARCH SHOWS MANY ARE HAVING THIS SAME PROBLEM.

Structure › Body
Filed Aug 28, 2019NY

HYUNDAI SONATA 2011 WHEN DRIVING THROUGH BUMPS OR A SMOOTH SERVICE IT FEELS AS IF THE CAR IS GOING TO FALL APART. SINCE I PURCHASED THE CAR IT HAS A CLUNKING AND RATTLING SOUNDS UNDERNEATH AND A FEW REPLACEMENTS HAS BEEN DONE BUT IT STILL FEELS AS IF ITS LOOSE UNDERNEATH. THE CAR HAS GONE THROUGH MANY RECALLS PLUS WAS OUT OF SERVICE FOR ABOUT 3 MONTHS FOR ENGINE REPLACEMENT. THE DRIVER SIDE OF THE CAR IS NOT ALIGNED AS IT SHOULD. THE BEST PART IS WHILE DRIVING THE ENTIRE INNER COVER OF THE WHEEL ON THE DRIVER SIDE FELL OFF, AND ALMOST CAUSED AN ACCIDENT WHILE HAVING MY CHILD IN THE CAR. ENGINE WAS RECENTLY REPLACED. WHILE DRIVING THE CAR HAS NO TYPE OF ACELLATOR PICK UP. WHEN TURNING LEFT IT SOUNDS LIKE A CRANKING NOISE "CLUCK, CLUCK, CLUCK" ITS HORRIBLE. I HAVE THIS CAR IN AND OUT OF THE SHOP PLENTY OF TIMES SINCE I FIRST PURCHASED IT BUT MY THEORY IS THAT I PURCHASED A LEMON CAR BUT APPARENTLY BECAUSE THE MILES IT DON'T QUALIFY. OKAY NOW WHAT IT QUALIFIES FOR? MANUFACTURING DEFECTS SMH WHEN I DRIVE IN THE RAIN THE WINDOWS DO NOT DEFROSS AS IT SHOULD THEREFORE I'M AFRAID TO DRIVE IT DURING BAD WEATHER

Engine
Filed Aug 28, 2019IL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE IDLING AT A STOP SIGN, THE VEHICLE BEGAN TO HESITATE AND JERK FORWARD. THE CONTACT ALSO HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL, THE HESITATION STOPPED. HOWEVER, WHEN THE VEHICLE DECELERATED, IT BEGAN TO HESITATE AND JERK AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE NEAR HIS RESIDENCE BECAUSE IT WAS UNABLE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON FEBRUARY 16, 2018 PER NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO MCGRATH CITY HYUNDAI (LOCATED AT 6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Aug 28, 2019199,000 milesCA

I HAVE ONLY HAD THE CAR FOR ABOUT 6-7 MONTHS I BOUGHT IT FROM A PRIVATE OWNER I CHANGED THE OIL AND BOUGHT A NEW BATTERY. THE CAR DID HIGH MILAGE AT 194,000 MILES I STILL BOUGHT THE CAR. LAST WEEK WHILE ON MY LUNCH BREAK I WAS IN MY WAY TO GO PAY MY CAR INSURANCE WHEN I SEEN I HAD 32 MILES TO EMPTY WHICH I NEVER LET IT GET THAT LOW BUT I DID OBVIOUSLY THAT DAY. AS I BEGIN TO GO UP HILL IT FELT LIKE IT STUTTERED SO I FIGURED I WAS RUNNING OUT OF GAS. BUT AS I CAME OVER THE HILL I PRESS ON THE GAS AND NOTICED THAT IT REVVED UP AND TO MY KNOWLEDGE THE CAR WAS LOCKED UP THE STEERING WHEEL WAS NOT ABLE TO TURN THE BREAKS WERE LOCKED UP AND ALL MY DASH LIGHTS WERE ON. I WAS SCARED AND JUST LET THE CAR COAST DOWN THE HILL APPROACHING A RED LIGHT WITH TRAFFIC STOPPED ALL I COULD DO WAS HOPE I DIDNT GET IT OR HIT NO ONE ELSE FOR NOT HAVING MUCH CONTROL OVER THE CAR I BRAKED AS MUCH AS I COULD AND COASTED IT INTO A GAS STATION TO WHERE. I MADE IT TO THE PUMP AND TURNED THE OFF OFF AND WENT AND GOT GAS FOR THE CAR. TRIED TO TURN IT OVER AND NOT A THING HAPPEN SOUNDED DEAD BATTERY LIKE IT WANTED TO START BUT ONCE I TURNED THE KEY AND IT DID NOT START IF I TRIED RIGHT AFTER JUST MADE A CLICK CLICK NOISE. I TOOK MY BATTERY OUT AND HOME TO CHARGE THINKING MAYBE A BAD CELL OR MAYBE ALTERNATOR. BOUGHT NEW BATTERY AND IT NOT START SO NO NOT THE ALTERNATOR. I AM AT LOST FOR WORDS TRIED TO TURN THE CRANKSHAFT AND WONT BUDGE. AM I ABLE TO STILL GET THIS LOOKED AT BY HYUNDAI EVEN IF I JUST BOUGHT

Power Train
Filed Aug 27, 2019139,900 milesVA

WHEN ACCELERATING THE CAR JERKS AND THEN RUNS SMOOTHLY ON THE HIGHWAY, THE CAR JERKS EVERYTIME STOPPING AT THE STOP LIGHT AND MOVING FROM A STOP LIGHT AND ALSO JERKS WHEN REVERSING. THE ENGINE LIGHT CAME ON, SO I TOOK IT TO HYUNDAI DEALERSHIP. AFTER SERVICING THE CAR AND WYNN FUEL INJECTION AND THROTTLE BODY SERVICES WHICH ALREADY COST ME MORE THAN $800.00, THE TOOK THE CAR FOR ROAD TEST AND IT WAS STILL JERKING, THEY TOLD ME THAT THE TRANSMISSION BAD AND IT NEEDS TO BE REPLACED.

Steering
Filed Aug 23, 2019GA

MAKING A SQUILLING NOISE AS I'M DRIVING AND THE NOISE IS COMING FROM THE DRIVER FRONT TIRE. FRONT END (AXEL'S) SOUNDS LIKE IT'S LOOSE

Steering
Filed Aug 22, 2019185,000 milesGA

WHEN I'M TURNING I HEAR POPPING NOISES. AND AS I'M DRIVING I HEAR A SQUILLING NOISES FROM THE FRONT

Air Bags
Filed Aug 21, 201998,000 milesIL

I BOUGHT THIS CAR IN 2013 FOR THE HYUNDAI DEALERSHIP IN GURNEE IL. SINCE THEN I HAVE HAD NOTHING BUT RECALLS, AND ISSUES. ALL OF THE RECALLS FOR THIS YEAR AND AFFECTED MY CAR AS IN THE WARNING THEY WAY MAY HAPPEN ACTUALLY HAPPEN TO ME. MY ENGINE SEIZED UP WHILE I WAS DRIVING WITH 2 KIDS IN THE CAR ON A BUSY STREET AND I WAS ALMOST RE ENDED AS A RESULT ONLY TO HAVE THE DEALERSHIP TELL ME IT WASN'T THE RECALL! THEN LATER THEY HAD TO FIX IT AFTER I WORK TO CORPORATE BECAUSE IT WAS THE 132 CAMPAIGN RECALL. THE 3 DEALERSHIP I HAVE DEALT WITH ARE ALL RUDE NONE WANT TO ACTUALLY FIX YOUR CAR OR HELP YOU BECAUSE ITS RECALL WORK NOT ACTUALLY WORK THAT THEY MAKE MONEY OFF OF. NOW AS OF TODAY MY AIRBAG LIGHT HAS COME ON AFTER THE "FIXED" THE NEWEST SAFETY RECALL, WHEN I CALLED THE DEALERSHIP THEY INFORMED ME THEY FIXED THE ISSUE SO I WILL BE CHARGED $139.99 FOR THEM TO EVEN LOOK AT IT. WHEN WILL HYUNDAI BE ACTUALLY HELD RESPONSIBLE FOR ALL OF THESE CAR ISSUES THEY ARE ALL SAFETY. SO FAR THE RECALLS HAVE BEEN FOR THE ENGINE, SEAT BELTS, BRAKES, AIR BAGS, BODY CORROSION, AND SO ON! I THOUGHT THERE WAS LEMON LAW IN PLACE TO REMEDY THIS, HYUNDAI PRODUCT FAULTY VEHICLES WITH THE MODEL YEAR 2011 AND THE CONSUMER IF THE ONE LOSE AND SPENDING OUT OF POCKET. I HAD EVEN CALLED CORPORATE BEFORE THIS TO TRY AND REMEDY THE ISSUE MYSELF AND WAS TOLD THEY ARE SORRY SOME WILL CALL IN 3-5 DAYS. AT THIS POINT I AM A MOTHER DRIVING AROUND WITH CHILDREN IN A VEHICLE THAT MAY OR MAY NOT POP THE AIR BAGS WHEN

Steering
Filed Aug 21, 2019116,000 milesIL

POWER STEERING SUDDENLY CUT OUT WITHOUT WARNING WHILE IN MOTION ON THE STREET. THIS RENDERED THE VEHICLE NEARLY UNUSABLE.

SteeringCrash
Filed Aug 20, 2019125,000 milesNC

STEERING COUPLER RECALL NEEDED! FRONT DASH CRACK RANDOMLY APPEARED I READ IT COULD BE DUE TO THE DAMAGED COUPLER. I HAD A WRECK AND MY CAR WAS ABOUT $400 FROM BEING TOTALLED. THE INSURANCE REFUSED TO FIX THE COUPLER AND IT IS NOW MY RESPONSIBILITY. IT SOUNDS AWFUL AND IT IS SCARY DRIVING AROUND WITH MY STEERING WHEEL SOUNDING LIKE IT IS GOING TO FLY OFF THE DASH.

Engine
Filed Aug 19, 2019129,000 milesGA

REFERENCE VIN# 5NPE C4AC 5BH1 7045 4 2011 HYUNDAI SONATA 129,044 MILES AT ENGINE FAILURE ON MARCH 19, 2019 HYUNDAI CASE# 15847818, CAMPAIGN 132, TOTAL ENGINE FAILURE, CLAIM IS IN THE SUM OF $5054.95, COMPLAINT: ALL REQUESTED DOCUMENTATION FOR INVOICES, OWNER REGISTRATION, AND ASSOCIATED INFORMATION HAS BEEN SUBMITTED TO THE HYUNDAI CLIENT CARE SPECIALIST IN A TIMELY MANNER. HYUNDAI CAMPAIGN 132 DOCUMENT RCMN-15V568-2234 DIRECTS THAT REQUIRED VEHICLE INSPECTION WILL BE DONE AT NO COST TO CLAIMANT. HYUNDAI CLIENT CARE SPECIALIST, REFUSES TO CONTACT THE HYUNDAI DEALER TO AUTHORIZE VEHICLE INSPECTION AT NO COST TO CLAIMANT PER REFERENCED HYUNDAI PROCEDURE. LOCAL HYUNDAI DEALER IN SAVANNAH, GEORGIA, REFUSES TO CONTACT HYUNDAI FOR AUTHORIZATION TO PERFORM THE REQUIRED VEHICLE INSPECTION AT NO COST TO CLAIMANT. DEALER ADVISES THAT WE MAKE A CLAIM FOR THIS EXPENSE TO HYUNDAI. AT THIS POINT, AUGUST 19, 2019, HYUNDAI HAS MADE NO INDICATION THAT THEY WILL ACTUALLY HONOR ANY CLAIM FOR EXPENSES.

EngineFire
Filed Aug 16, 2019100,000 milesWI

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT CALLED ON BEHALF OF HER SPOUSE THE DRIVER, STATING WHILE HE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROADWAY BUT WAS UNABLE TO RESTART. THE CONTACT STATED THAT HER SPOUSE SAW SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THEY RECEIVED A CALL FROM THE POLICE DEPARTMENT MAKING THEM AWARE THAT THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A POLICE REPORT AND FIRE DEPARTMENT REPORT WAS MADE AS THE FIRE DEPARTMENT HAD TAKEN PHOTOS OF THE FIRE. THE MANUFACTURER OR THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Unknown or Other
Filed Aug 15, 2019100,000 milesNC

THE KEY TO MY 2011 SONATA IS STUCK AND I CANNOT GET IT OUR OF THE IGNITION. THE CAR OPERATES JUST FINE. BUT WHEN YOU TURN THE MOTOR OFF YOU CANNOT GET THE KEY OUT.

Steering
Filed Aug 14, 2019106,000 milesIL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED AND TURNING THE STEERING WHEEL, THE STEERING COLUMN MADE A STRANGE CLICKING SOUND. THE VEHICLE WAS TAKEN TO HAPPY HYUNDAI (9121 SOUTH CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WHERE IT WAS DIAGNOSED THAT THE STEERING GEARBOX SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Engine
Filed Aug 13, 2019124,000 milesFL

VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NOT THE BATTERY, BELT, HAS OIL AND ANTIFREEZE ALMOST CAUSED A MAJOR ACCIDENT WITH MY 17 YEAR OLD DRIVING

Unknown or Other
Filed Aug 13, 2019FL

THE DASHBOARD OVER THE PASSENGER'S SIDE IS CRACKING - VEHICLE HAS LESS THAN 90,000 MILES ON IT.

Air Bags
Filed Aug 11, 2019MI

AIRBAG LIGHT ON IT IS A SAFETY ISSUE AND MANY OTHERS REPORTING SAME ISSUE SAME VEHICLE YEAR AND MODEL

Fuel/Propulsion System
Filed Aug 8, 2019113,000 milesNH

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A BURNING ODOR WAS PRESENT. THE MECHANIC DETERMINED THAT THE OIL CAN GASKET NEEDED REPLACEMENT. THE GASKET WAS REPLACED, BUT THE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

EngineFire
Filed Aug 6, 2019137,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA SE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A FUEL ODOR PRESENT. THE CONTACT NOTICED SMOKE COMING UNDER THE HOOD AND THEN FLAMES. THE VEHICLE WAS STOPPED AND THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND NO POLICE REPORT FILED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNKYARD FOR INSPECTION BY THE INSURANCE COMPANY. THE DEALER VERIFIED THAT THERE WERE NO RECALLS AND THE MANUFACTURER ISSUED A CASE NUMBER AND PROMISED A CALLBACK. THE ENGINE WAS REPLACED BY AN EARLIER RECALL AND HAD 20,000 OF MILEAGE AT THE TIME OF THE FIRE. THE FAILURE MILEAGE WAS 137,000.

Engine
Filed Aug 4, 2019141,455 milesCA

WHILE DRIVING VEHICLE IT FULLY SHUT OFF. IT HAD BEEN MAKING A LOUD NOISE FOR A WHILE AND BURNING OIL FREQUENTLY SO WE TOOK IT TO HYUNDAI FOR THE ENGINE RECALL AND THEY SAID NOTHING WAS WRONG WITH THE ENGINE. NOW THE CAR SHUTOFF ON A MAJOR HIGHWAY IN THE BAY AREA (RICHMOND PARKWAY) S AND NOW WON'T CRANK OR START. TOOK THE CAR TO MIDAS TO DO A ENGINE DIAGNOSTIC AND WASTED MONEY BECAUSE THEY SAID THEY COULDN'T DO THE FULL CHECK WITHOUT THE CAR CRANKING. MECHANIC THINKS A ROD OR PISTON IS THE CAUSE. CALLED HYUNDAI AND THEY ARE GIVING THE RUN AROUND AS TO SEEING ABOUT THE ISSUE. NEED HELP ASAP. I'M A MOTHER OF FOUR CHILDREN AND NEED HELP.

Steering
Filed Aug 2, 2019205,000 milesAL

I WAS DRIVING AND MY STEERING COLUMN STARTED MAKING A STRANGE NOISE. THE STEERING WHEEL HAS A LOT OF PLAY IN IT. I WAS ONLY ABOUT TWO MILES FROM HOME, SO LUCKILY I MADE IT. UPON A GOOGLE SEARCH I REALIZE THERE WAS A RECALL OPEN ON THE STEERING COUPLING. I MADE AN APPOINTMENT TO HAVE MY CAR LOOKED AT. WHEN I DROPPED IT OFF, I WAS NOTIFIED I WASN'T COVERED UNDER RECALL BECAUSE I WAS PAST THE 100,000 MILE WARRANTY FOR THE COUPLING. IT'S EXTREMELY SAD THAT I HAD TO PAY $300 TO FIX A $5 PART THAT HYUNDAI KNOWS IS DEFECTIVE.

Service BrakesFire1 injured
Filed Jul 25, 2019135,000 milesTX

I HAD SMELLING A GAS SMELL COMING FROM THE VENTS ON FRIDAY JULY 19TH ANDI TOOK IT TO FIRESTONE FOR A NEW BATTERY AND A OIL CHANGE. I CALLED THE HYUNDAI DEALERSHIP BECAUSE FIRESTONE TOLD ME ABOUT A NEW RECALL FOR THE FIRE PRESSURE FUEL REGULATOR AND THEY HIGHLY SUGGESTED I TAKE IT INTO THEM. I CALLED HYUNDAI AND THEY SAID FOR ME TO BRING IT IN AND I DIDN'T NEED AN APPOINTMENT SO I TOLD THEM I WOULD BE THERE AROUND 3-4PM YESTERDAY. SO I LEFT WORK EARLY, PICKED UP MY CAR FROM FIRESTONE AND HEADED TO THE DEALERSHIP WHICH WAS ABOUT 10 MILES AWAY. I GOT ON I-35 DOING ABOUT 40MPH OR SO BECAUSE OF TRAFFIC. ALL OF A SUDDEN THE CAR NEXT TO ME STARTS HONKING AND WAVING SAYING MY CARS OF FIRE. I TRY TO APPLY THE BREAK BUT THERE WAS NO PRESSURE. MY INSTRUMENT COLUMN LIT UP LIKE THE 4TH OF JULY AND THEN ALMOST IMMEDIATELY SMOKE STARTS COMING IN FROM THE VENTS, DASHBOARD AND FLOOR. SO MY ONLY OPTION IS TO TUCK AND ROLL DOING ABOUT 35-40MPH ON ONE OF THE BUSIEST HIGHWAYS IN AUSTIN. SO I TUCK AND ROLL, PEOPLE ARE STOPPED TO HELP. I SEE MY CAR CONTINUE TO ROLL INTO THE BARRIER AND WHILE CAR BURST INTO FLAMES.

Engine
Filed Jul 23, 20197,000 milesIL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) BY HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300). SHORTLY AFTER THE REPAIR, THE VEHICLE STALLED AND WAS UNABLE TO BE SAFELY DRIVEN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Service Brakes
Filed Jul 21, 201980,000 milesNJ

RECALL CODE 136, BRAKE LIGHTS STAY ON. THIS DOES NOT SHOW UP IN MY HISTORY OF RECALLS FOR MY SONATA. THE VEHICLE REAR BRAKE LIGHTS WILL STAY ON AFTER FULL RELEASE OF THE BRAKE PEDAL. BRAKE LIGHTS MAY SHOW OFF, CAR IS THEN SHUT OFF. 2 MINUTES LATER, THE CAR BRAKE LIGHTS ARE ON (NOT ALL THE TIME, BUT FREQUENT ENOUGH). THIS IS A REOCCURRING EVENT.

Electrical System
Filed Jul 18, 2019NY

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE REMEDY FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN. IN ADDITION, THE TAIL LIGHTS SHORTED OUT NUMEROUS TIMES AND THE BULBS WERE REPLACED MORE THAN FIVE TIMES. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAULTY ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Jul 18, 2019106,000 milesMO

SONATA RECALL. ALL OF A SUDDEN MY STEERING WHEELS MAKES THIA CLICKING NOISE WHEN TURNING AND ON ROUGH ROADS. THERE IS A CLAMP THE SNAPPED AND MY MECHANIC FIXES THOSE ALL THE TIME. I WAS DRIVING AND OT NOW SOUNDS LIKE MY STEERING WHEEL IS ABOUT TO FALL OFF.

Electrical System
Filed Jul 18, 2019126,000 milesTX

THE BRAKE LIGHT EXPLODES EVERY COUPLE OF MONTHS.

Air Bags
Filed Jul 17, 2019150,562 milesNY

TAKATA RECALL, MY VEHICLE WAS IN MOTION WHEN MY AIRBAG WARNING LIGHT CAME ON 3 WEEK AGO WHILE DRIVING ON CITY STREET AND HAVE NOT COME OFF SINCE THEN. I HAVE ALSO LOOKED AT THE CAR HISTORY AND HAVE NOTICED 14 RECALLS ON THIS VEHICLE INCLUDING THE AIRBAGS. WHILE IN MOTION, MY DOORS UNLOCK BY THEMSELVES. LASTLY, THE TRANSMISSION SHIFT GEAR SOMETIMES DISAPPEAR FROM THE DASHBOARD AS WELL AS THE SHIFT GEAR WHICH IN MOST CASE THE CAR WOULDNT START OR JERKS WHEN IT DISAPPEAR WHILE IN MOTION

Engine
Filed Jul 17, 2019162,000 milesME

DRIVING ON A BUSY 4 LANE HIGHWAY AT 50 MPH AND MOTOR SEIZED WITH NO WARNING. THIS VEHICLE HAS HAD A MOTOR RECALL AND WAS BROUGHT TO A AUTHORIZED DEALER IN 2016 FOR AN INSPECTION AFTER WE RECEIVED THE FIRST NOTICE. WE WERE TOLD THAT OUR VEHICLE WAS FINE AND NO REPAIRS WERE DONE AT THAT TIME. WE RECEIVED A SECOND NOTICE FOR THE SAME ISSUE A FEW MONTHS AGO STATING THAT HYUNDAI WAS EXTENDING THE WARRANTEE FOR THE MOTOR BECAUSE OF THE SAME MOTOR ISSUE IT WAS CHECKED FOR IN 2016. WE ARE OVER THE EXTENDED WARRANTEE MILEAGE AS THIS VEHICLE IS USED DAILY AS A COMMUTER VEHICLE TRAVELING THE TURNPIKE DAILY AT 70 MPH HAD THIS HAPPENED ON THE TURNPIKE THE RESULTS COULD HAVE BEEN VERY BAD AS MOST VEHICLES TRAVELING THE TURNPIKE ARE TRAVELING AT GREATER SPEEDS THAN 70 MPH. HYUNDAI NEEDS TO BE ACCOUNTABLE FOR ALL VEHICLES WITH THIS MOTOR ISSUE REGARDLESS OF THE MILEAGE IT IS A TRUE DEFECT AND SAFETY ISSUE.

Seat Belts
Filed Jul 16, 2019NC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS), BUT THE CONTACT FELT THAT THE FAILURE MAY BE RELATED TO THE RECALL CAMPAIGN. SOUTH CHARLOTTE HYUNDAI (8525 SOUTH BLVD, CHARLOTTE, NC 28273, 980-224-5870) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Jul 15, 2019145,000 milesMN

VEHICLE WILL SHUT DOWN WHILE DRIVING DOWN THE ROAD. NO WARNING LIGHTS OR SOUNDS. THE ENGINE WILL JUST SHUT DOWN COMPLETELY. ENGINE STARTS UP AGAIN BUT WILL AGAIN SHUT DOWN WHILE DRIVING. NO CODES WILL COME UP ON THE ECM WHEN SCANNED AT A MECHANIC SHOP. NO WAY TO TELL WHAT IS GOING ON. HYUNDAI DEALER HAS NO ANSWERS FOR ME.

Air Bags
Filed Jul 15, 2019105,352 milesIN

THE AIRBAG LIGHT WILL NOT GO OUT. IT CAME ON WHILE I WAS DRIVING ON A CITY STREET. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. WE BOTH HAD OUR SEATBELTS ON. I'M CONCERNED FOR OUR SAFETY. NOT SURE WHAT THE AIRBAG LIGHT IS TRYING TO WARN.

Fuel/Propulsion System
Filed Jul 14, 2019125,913 milesTX

7/19 BOUGHT MY 2011 SONATA THEN TWO DAYS LATER CHECK ENGINE LIGHT CAME ON. TOOK TO DEALERSHIP THEY SAID GAS CAP WAS LOOSE AND IF IT CAME BACK ON TO BRING BACK IN. 2 WEEKS LATER WENT TO GAS STATION, CAME BACK OUT CAR WOULDNT START. NO CLICK OR ANYTHING. ALL POWER WORKED AS WELL. WALKED HOME STARTED RESEARCHING, OTHER OWNERS HAD THE SAME ISSUE. WALKED BACK DETERMINED TO TRY SOME THINGS I READ ABOUT. CAR STARTED WITHOUT ME DOING ANYTHING. NO CHECK LIGHT CAME ON. NEXT DAY DRIVING CHECK ENGINE LIGHT CAME ON AND THATS WHEN I TOOK BACK TO DEALERSHIP. OF COURSE IT STARTED UP WHENEVER THEY TRIED IT SO THEY WROTE COULD NOT DUPLICATE CUSTOMER CONCERN. THEY RAN DIAGNOSTICS AND THEY SAID PURGE VALVE WAS FOUND TO BE SHORTNED INTERNALLY. CODE P0455. 500 BUCKS LATER BECAUSE NO WARRANTY (AS IS VEHICLE) NOT EVEN A MONTH OFF THE DAM LOT...MY INSTRUCTIONS WERE WHEN FILLING UP WITH FUEL DO NOT TOP OFF BEYOND WHEN THE FUEL PUMP SHUTS OFF. FUEL COULD ENTER THE PURGE VALVE/CANISTER VIA VENT TUBES. WTF....THEY WOULDNT COVER EVEN THOUGH THE DEALERSHIP PUT THE GAS IN WHEN I BOUGHT IT SO IT WASNT ME....LUCKY ME :(

Steering
Filed Jul 12, 2019NY

SINCE,I HAVE OWNED THE CAR I HAVE,NOTICED THE STEERING WHEEL FEELING LOOSE. OVER,THE LAST SEVERAL MONTHS I HAVE EXPERIENCED UNCONTROLLABLE RATTLING AND INCREASED SHAKING. I TOOK MY CAR IN TO BE LOOKED AT AND 3 DIFFERENT SHOPS TOLD ME MY STEERING RACK WAS ABOUT TO GO. AFTER SOME RESEARCH ON MY MAKE AND MODEL, IT IS DETERMINED THAT SOME 2011 SONATAS MADE BETWEEN CERTAIN DATES HAD FAULTY STEERING RACKS FROM THE START. THE CAR IS ALMOST UNDRIVEABLE AND HYUNDAI CONTINUES TO IGNORE THIS PROBLEM WHEN IT SHOULD GO INTO RECALL. THERE ARE OVER 1100 COMPLAINTS TO THE SAME ISSUE.

Exterior Lighting
Filed Jul 12, 201975,000 milesFL

THE REAR TAIL LIGHTS NEED TO BE REPLACED CONSTANTLY AND HAVE GOTTEN SO HOT AS TO MELT THE TAIL LIGHT ASSEMBLIES.

Fuel/Propulsion System
Filed Jul 11, 201998,727 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE LOSS POWER. THE CONTACT ALSO STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO HANLEES HILLTOP HYUNDAI (LOCATED AT 3285 AUTO PLAZA, RICHMOND, CA 94806, (510) 222-8882) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL SENSOR MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,727.

Air Bags
Filed Jul 9, 2019116,000 milesNJ

AIR BAG LIGHT STAYS ON, NEVER HAD AN ACCIDENT. HAD THE ENGINE REPLACED BECAUSE OF FAILURE. HYUUNDAI REPLACED ENGINE BUT NOW HAVE AIR BAG PROBLEM. CAR WAS MOVING WHEN LIGHT CAME ON.

Engine
Filed Jul 9, 2019135,000 milesCA

ENGINE FAILURE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →