Page 9 of 10 · complaints 401–450 of 460

2009 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Service Brakes, Hydraulic
Filed Jul 18, 201118,701 milesMA

I BROUGHT MY 2009 HYUNDAI IN FOR 16,500 MILE CHECK AND WAS INFORMED THAT MY REAR BRAKES FAILED AND THE BRAKE SHOES AND ROTOR NEEDED REPLACEMENT. I TOLD THEM I HAD NOT NOTED ANY SYMPTOMS OF OR SOUND OF BRAKE FAILURE AND WOULD GET A SECOND OPINION. AT 18,701 MILES I NOTICED NOISE WHILE BREAKING AND RETURNED TO THE DEALER THE SERVICE MANAGER SUGGESTED THE DAMAGE WAS CAUSED BY DRIVING WITH THE EMERGENCY BRAKE ON. I TOLD HIM THAT I DO NOT EVER NEED TO USE THE EMERGENCY BREAK AND SURELY DIDN'T DRIVE WITH IT ON! HE THEN SAID IT WAS CAUSED BY RUST. I WOULDN'T EXPECT REAR BRAKES TO FAIL AT 16,000 MILES. AFTER CHECKING ON-LINE I FOUND IT IS A COMMON FAILURE WITH SONATA. I HAD TO PAY $423.00 TO REPAIR WHAT I CONSIDER TO BE A DESIGN OR MANUFACTURING DEFECT. *KB

Service Brakes, Hydraulic
Filed Jul 6, 201130,000 milesIL

REAR BRAKES FAILED ON 2009 HYUNDAI SONATA... ALSO HAD LOT OF NOISE, GRINDING, WAS ABLE TO STOP CAR BECAUSE FRONT BRAKES DID WORK. TOOK TO GARAGE TO HAVE PADS/ROTORS CHECKED TOLD IT WAS DEALER ISSUE CAR TOO KNEW/LOW MILES. STILL REPLACED ONE ROTOR AND PAD AS TOTALLY GONE. ONE TIRE WOULD NOT ROTATE PROPERLY. WENT TO DEALER - DEALER FINALLY ADMITTED CALIPER DEFECTIVE ON REAR BRAKES - TOLD CAR NOT DRIVABLE PARTS NOT IN STOCK - DRIVE CAR HOME - WILL CALL WHEN PARTS IN. BRAKES VERY, VERY HOT. REAR BRAKE TURNING ON AND OFF AT WILL. *TR

Vehicle Speed Control
Filed Jun 26, 201150,500 milesVA

MY 2009 HYUNDAI SONATA WILL SPEED UP WHEN I REMOVE MY FOOT OFF THE GAS PEDAL. IT WILL INCREASE THE RPM'S BY 1000 WHICH INCREASES THE SPEED OF THE CAR. THIS HAS HAPPENED MANY TIMES NOW TO THE POINT OF RETURNING MY CAR TO THE DEALER FOR REPAIR WHILE UNDER WARRANTY. BUT, WITH 52,000 MILES THIS SHOULD NOT BE HAPPENING AT ALL. *TR

Power Train › Manual Transmission
Filed Jun 22, 201120,000 milesTX

TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE GEAR SHIFT INTERMITTENTLY BECAME STUCK. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 47,000.

Service Brakes, Hydraulic
Filed Jun 13, 201116,000 milesNH

I AM THE OWNER OF A 2009 HYUNDAI SONATA. THE BRAKES (REAR) ARE SUPPOSEDLY WORN OUT AT 16,000 MILES EVEN THOUGH THE FRONT BRAKES ARE "LIKE NEW". FROM READING ON LINE THERE IS A PROBLEM WITH THESE BRAKES THAT HYUNDAI REFUSES TO ACKOWLEDGE OR REPAIR. I BELIEVE THAT IT IS TIME FOR THE NHTA TO FORCE THE ISSUE. HOW IS IT THAT A MANUFACTURER CAN STONEWALL EVERYONE WHEN IT IS OBVIOUS THAT THERE IS A DESIGN DEFECT? ALL ANY OF US GET FROM HYUNDAI IS THAT HTEY UNDERSTAND OUR CONCERN BUT THEY WILL DO NOTHING. *TR

Unknown or Other
Filed Jun 11, 201186,500 milesNY

WHILE DRIVING MY CAR I ATTEMPTED TO SHIFT TO THIRD GEAR AND DISCOVERED I HAD NO CLUTCH PEDAL. THIS PROBLEM CONTINUED FOR THE NEXT HALF HOUR TILL I ARRIVED AT MY DESTINATION, WHERE I PARKED IT. A FEW HOURS LATER I STARTED TO GO HOME AND THE CLUTCH WORKED FINE. INDICATING THAT THE PROBLEM IS NOT IN THE CLUTCH. I BELIEVE THE HYDRAULIC MASTER CYLINDER LOSES PRESSURE SOMEHOW CAUSING THE PROBLEM

Unknown or OtherFire
Filed Jun 11, 201181,000 milesNY

I STARTED MY CAR AND AS I STARTED TO TURN THE STEERING WHEEL SO I COULD PULL OUT OF THE PARKING SPACE SMOKE SPEWED FROM MY DASHBOARD. I LOOKED UP UNDER THE DASH AND NOTICED THE WIRING HARNESS IN FLAMES. I EXTINGUISHED THE FIRE. I THEN HAD THE CAR TOWED TO A HYUNDAI DEALER. THEY EXAMINED THE DAMAGE AND SAID TAT IT WOULD COST ME $4000 TO REPAIR IT AS I NEEDED A NEW WIRING HARNESS. HYUNDAI CLAIMS IT WASN'T A MANUFACTURERS DEFECT, EVEN THOUGH THE CAR WAS PURCHASED BRAND NEW AND THEREHAS BEEN NO ALTERATIONS OR MODIFICATIONS, THE SAME WIRING HARNESS IS USED IN KIA WHICH HAS A RECALL ON A WIRING HARNESS. I AM IN POSSESSION OF THE BURNT HARNESS AND IT CLEARLY HAS KIA WRITTEN ON IT

Unknown or Other
Filed Jun 9, 20115,100 milesNY

I HAVE HAD 2 INSTANCES OF SUDDEN ACCELERATION. 1ST INCIDENT I WAS BACKING OUT OF MY GARAGE AND THE CAR SHOT BACKWARD NARROWLY MISSING MY HOUSE. 2ND INCIDENT ABOUT A MONTH LATER I WAS PULLING INTO A PARKING SPOT WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CAR SHOT FORWARD & I HAD TO SLAM ON THE BRAKES TO AVOID HITTING A FENCE. BOTH INCIDENTS THE VEHICLE WAS GOING LESS THAN 5 MPH. I HAVE ALSO NOTICED THE VEHICLE JERKING OCCASIONALLY IN TRAFFIC WHEN YOU EASE UP ON THE GAS PEDAL.

Service Brakes, Hydraulic
Filed May 9, 201111,400 milesNY

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THE REAR BRAKES WERE WEARING PREMATURELY. THE VEHICLE WAS BEING EXAMINED BY AN INDEPENDENT MECHANIC DURING ROUTINE MAINTENANCE WHEN THE FAILURE WAS DIAGNOSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPLACED. THE DEALER DID NOT STATE WHY THE REAR BRAKES WERE WEARING PREMATURELY. THE CONTACT ALSO STATED IT WAS UNUSUAL FOR THE REAR BRAKES TO WEAR BEFORE THE FRONT BRAKES. THE FAILURE AND CURRENT MILEAGE WAS 11,400. UPDATED 05/24/11*LJ UPDATED 05/26/11

Service Brakes, Electric
Filed Apr 20, 2011MA

7-09 REAR BRAKE PADS FROZEN TO CARRIERS: CLEANED AND REPLACED PADS AT 11, 488 MILES. 10-09 REAR RIGHT WHEEL NOT SPINNING FREELY: CLEAN AND ADJUST REAR BRAKE ASSEMBLY AT 14,978 MILES. 3-11 BACK BRAKE ROTORS AND PADS NEEDED TO BE REPLACED AT 30,625 MILES. THERE IS SOMETHING WRONG WITH EITHER THE DESIGN OF THE BRAKE SYSTEM OR THE MATERIALS THAT ARE USED FOR THE BRAKE ASSEMBLY. I'VE DRIVEN CARS IN THE NEW ENGLAND AREA FOR 28 YEARS HAVING LIVED IN THE SAME AREA ALL 28 YEARS, AND HAVEN'T HAD THIS MUCH TROUBLE WITH THE CARS I'VE HAD. *TR

Suspension › Front
Filed Mar 23, 201120,000 milesNY

HYUNDAI SONATA 2009 LIMITED FRONT LOUD THUD NOISE WHEN GOING OVER SMALL BUMPS AND WHEN TURNING RIGHT. THE THUD NOISE IS ONLY FROM THE PASSENGER SIDE FRONT STRUT. THERE IS A BIG DIFFERENCE WHEN YOU HIT A BUMP ON THE DRIVERS SIDE AND THE PASSENGER SIDE. IS A PRETTY OBVIOUS NOISE. DEALER REPLACED RIGHT STRUT AND INSULATOR AND THE NOISE CONTINUES. DEALER SAY THEY CANNOT JUST CHANGE OUT PARTS UNLESS THEY FIND A PROBLEM. CAR ACTS LIKE THE FRONT SUSPENSION IS COMING APART WHEN TURNING TO THE RIGHT AND GOING OVER SMALL BUMPS. PROBLEMS IS A SAFETY ISSUE BECAUSE SOMETHING SEEMS TO BE FALLING APART ON THE FRONT END WHEN TURNING AND WHILE GOING OVER SMALL BUMPS. *TR

Air Bags
Filed Mar 23, 201114,000 milesNY

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGERS SIDE AIR BAG WAS DISABLED AND THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 19,100. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 04/07/11 *BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT AND WHEN THE AIR BAG WAS IN THE DISABLED MODE, HE FOUND TO CORRECT THE PROBLEM WAS TO SHUT THE VEHICLE OFF AND THEN RESTART IT. UPDATED 04/08/11

Service Brakes, Hydraulic
Filed Mar 18, 201122,000 milesNY

PREMATURE REAR BRAKE WEAR AT 22K ON OCT 2010 CAUSED FAILED SAFETY INSPECTION AT DEALER. INSIDE REAR BRAKE PADS RUBBING. REPLACED PADS AND CLEANED SLIDERS MYSELF AND PASSED INSPECTION. REAR BRAKE PADS HUNG AGAIN ON MAR 2011 CAUSING HOT WHEEL. I REPLACED THE SLIDERS WITH NEW AND FILED THE METAL TABS OF PADS AND USED ANTI-SEIZE COMPOUND TO PREVENT STICKING. IF THIS DOESN'T WORK I'LL CONTACT HYUNDAI FOR CALIPER FAILURE. *TR

Engine and Engine Cooling
Filed Mar 15, 2011FL

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH HE HEARD A SQUEALING NOISE IN THE FRONT OF THE VEHICLE. THE FAILURE HAD BEEN ON GOING SINCE 2009. THE CONTACT STATED THAT THE FAILURE ONLY HAPPENED WHEN IT WAS TURNED ON FOR THE FIRST TIME EACH DAY AND THEN BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 20,000.

Suspension
Filed Feb 16, 201112,500 milesMA

COMPLAINED ABOUT SUSPENSION TO DEALER ON MY 2009 (11500 MILES) WHEN PURCHASED (11/01/2010) THEY SAID IT WAS OK. BROUGHT THE CAR TO ANOTHER DEALER WITH COMPLAINT ON SUSPENSION AND ROAD NOISE FROM BUMPS IN ROAD. THE TEST DRIVE REVEALED A LINK ON THE SWAY BAR WAS REPLACED. NO IMPROVEMENT IN NOISE FROM BUMPS. THEY SAID THIS IS NORMAL. STILL NOT HAPPY WITH EITHER OF THE DEALER TESTS AND REPAIRS. *TR

Service Brakes, Hydraulic
Filed Feb 15, 201120,618 milesCT

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE MAINTENANCE HE STATED THAT THE PASSENGER REAR CALIPERS WERE STUCK AND UNABLE TO ROTATE DUE TO CORROSION CAUSING THE BRAKE PAD GUIDE TO FAIL. THE MECHANIC REPLACED THE BRAKE PAD GUIDE. THE MANUFACTURER FILED REPORT 4243771. THE FAILURE MILEAGE WAS 20,442 AND THE CURRENT MILEAGE WAS 20,618. UPDATED 3/14/11 *CN UPDATED 04/22/11

Service Brakes, Hydraulic
Filed Feb 5, 201114,268 milesNY

REAR BRAKE FAILURE ON A 2009 HYUNDAI SONATA. BRAKE SLIDES CLOG WITH DIRT OR RUST CAUSING THEM TO BECOME INOPERABLE. THEY EITHER GET STUCK IN THE APPLIED POSITION WHICH CAUSES THEM TO WEAR TO THE POINT OF METAL TO METAL CAUSING EXTREME HEAT AND POSSIBLE FIRE OR THEY STICK OPEN AND DO NOT ENGAGE WHEN APPLIED. *TR

Vehicle Speed Control
Filed Jan 24, 201118,000 milesWV

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA GLS (NA). WHILE DRIVING APPROXIMATELY 60MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE DEALER WAS NOTIFIED WHO PERFORMED SEVERAL TEST AND WAS UNABLE TO DUPLICATE THE FAILURE. ONE MONTH LATER, THE CONTACT EXPERIENCED SUDDEN ACCELERATION AGAIN. THE MANUFACTURER WAS CONTACTED WHO WAS AWARE OF HER VISIT TO THE DEALER AND DEEMED THE VEHICLE SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 16,000. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/11/11*LJ UPDATED 12/19/11 *CN

Electrical System
Filed Jan 24, 201110,000 milesNY

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE PARKED, THE CONTACT NOTICED THE LIGHTS ON THE INSTRUMENT PANEL WERE NOT ILLUMINATING. THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY. ALSO THE TAILLIGHTS WERE NOT ILLUMINATING. THE BRAKE LIGHTS AND TURN SIGNALS STILL FUNCTIONED. THE VEHICLE WAS TAKEN INTO THE DEALER WHERE THE JUNCTION BOX WAS REPLACED. THE FAILURE OCCURRED A SECOND TIME AND THE JUNCTION BOX WAS REPLACED AGAIN. THE FAILURE OCCURRED A THIRD TIME. THE VEHICLE WAS GOING TO BE TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Service Brakes, Hydraulic
Filed Dec 29, 201052,000 milesMN

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO A CERTIFIED DEALER FOR REGULAR SERVICE, THEY INFORMED HIM THAT HIS REAR BRAKES WERE WORN DUE TO THE CALIBER SENSOR FAILING. WHEN THE CALIBER SENSOR FAILED, THE WHEELS WOULD LOCK UP IF NOT REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

Visibility
Filed Dec 14, 201049,000 milesFL

REAR WINDOW SHATTERED WHILE COMMUTING INTO WORK THIS MORNING ON INTERSTATE I-95. THE GLASS REPAIR MAN STATED NEW CARS SOMETIMES HAVE A FAULTY WIRE THAT CAUSES THESE WINDOWS TO SHATTER. I WAS USING THE HEATER & HAD THE DEFROST ACTIVATED OUTSIDE TEMPERATURE: 27 DEGREES C. 2009 HYUNDAI SONATA GLS. WEST PALM BEACH, FL. *TR

Electrical System › WiringFire
Filed Nov 24, 2010NY

2009 HYUNDAI SONATA. CONSUMER STATES WIRING HARNESS CAUGHT ON FIRE *TGW

Service Brakes, Hydraulic
Filed Nov 3, 201037,000 milesNJ

2009 HYUNDAI SONATA REAR DRIVER SIDE BRAKE NOISE DUE TO THE "SLIDERS" ON THE CALIPER. I TOOK MY CAR TO THE DEALER (CAR HAS 35,000) TO PIN POINT NOISE. THEY TOLD ME THERE IS UNEVEN WEAR ON REAR BREAK PADS AND THAT THE SLIDERS ARE STICKING CAUSING THE PADS TO STAY COMPRESSED TO ROTOR. THEY OFFERED TO "LUBE" THEM FOR ME AND REPLACE PADS FOR OVER $200.00. THIS IS NOT NORMAL WEAR AND TEAR. *TR

Air BagsCrash1 injured
Filed Oct 12, 201037,000 milesMI

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT WAS INVOLVED IN A CRASH IN WHICH SHE REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE FRONT DRIVER SEAT BELT ALSO DID NOT TIGHTEN DURING THE CRASH. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE HAD NOT BEEN EXAMINED FOR THE CAUSE OF FAILURE OF THE NON-DEPLOYMENT AND THE SEAT BELT. APPROXIMATELY 14 MONTHS LATER, SHE WAS INVOLVED IN ANOTHER CRASH IN WHICH SHE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SIDE SEAT BELT AGAIN DID NOT TIGHTEN DURING THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. SHE WAS TAKEN BY AMBULANCE TO BE TREATED FOR SERIOUS INJURIES. THE VEHICLE WAS DESTROYED. IT WAS NOT EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 47,000.

Service Brakes, Hydraulic
Filed Aug 4, 201022,874 milesNY

RIGHT REAR BRAKE PADS FROZE IN THE PAD MOUNTING BRACKET AND WORE DOWN PREMATURELY CAUSING METAL TO METAL CONTACT BETWEEN THE BRAKE PAD BACKING PLATE AND THE BRAKE ROTOR. BOTH MY LOCAL DEALER (SURESKY HYUNDAI OF GOSHEN NY) AND HYUNDAI MOTOR COMPANY REFUSED TO REPAIR MY VEHICLE UNDER WARRANTY. THEY ASSERTED THAT "NORMAL MAINTENANCE ITEMS", SUCH AS BRAKE PADS AND ROTORS, WERE ONLY COVERED FOR 12 MONTHS/12,000 MILES. WITH ALL DUE RESPECT, BRAKE PADS SEIZING ON ONE WHEEL WHILE THE OTHER 3 WHEELS ARE FINE IS NOT A NORMAL MAINTENANCE EVENT! *TR

Service Brakes, Hydraulic
Filed Jul 30, 201048,548 milesIL

AFTER HAVING BRAKE PADS CHANGED. SMELLED BURNING SMELL WITH IN A MONTH AND BRAKE PADS WERE WORN DOWN. HAD PADS CHANGED AGAIN. NOW, MONTH LATER, SMELLED BURNING SMELL AGAIN LIKE THE PADS ARE STICKING. THERE IS SOMETHING WRONG WITH THESE BRAKES THAT THEY ARE STICKING LIKE THIS UNDER 50,000 MILES. *TR

Power Train › Clutch Assembly
Filed Jul 26, 201026,000 milesNJ

TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHEN HE ATTEMPTED TO CHANGE GEARS BY ENGAGING THE CLUTCH BUT THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CLUTCH WAS REPLACED. APPROXIMATELY 500 MILES LATER WHILE DRIVING AT 45 MPH, THE CONTACT ATTEMPTED TO CHANGE GEARS AND THE CLUTCH BECAME STUCK IN THE DEPRESSED POSITION. HE HAD TO MANUALLY RELEASE THE CLUTCH BY USING HIS FOOT TO RELEASE THE CLUTCH TO CONTINUE OPERATING THE VEHICLE. THE FAILURE PERSISTED. THE VEHICLE WAS NOT BEEN TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 26,500.

Vehicle Speed Control
Filed Jul 21, 201016,155 milesMD

JUNE 3, 2009 CAR ACCELERATED ON ITS OWN UP TO APPROX 65 MPH WHEN DRIVER WAS PRESSING ACCELERATOR AT 30 MPH, AND THE CAR WOULD NOT STOP - DRIVER STOOD ON BRAKES, SHIFTED TO NEUTRAL, PULLED UP PARKING BRAKE, GOT OFF ROAD AND TURNED OFF ENGINE. DEALER MADE NO REPAIR-SAID THEIR COMPUTER SHOWED NOTHING WRONG. AUGUST 12, 2009 CAR LOST ALL POWER AND ENGINE LIGHTS CAME ON - STEERED CAR OFF ROAD. NO REPAIR MADE - DEALER TIGHTENED GAS CAP- SAID COMPUTER SHOWED NOTHING ELSE WRONG. AUGUST 17, 2009 CAR LOST POWER AGAIN - STEERED OFF ROAD. DEALER REPLACED THE THROTTLE ASSEMBLY. JUNE 24, 2010 CAR ACCELERATED ON ITS OWN UP TO 65 MPH WHEN DRIVER PRESSED ACCELERATOR WHILE GOING 40 MPH, AND THE CAR WOULD NOT STOP - DRIVER STOOD ON BRAKES, SHIFTED TO NEUTRAL, PULLED UP PARKING BRAKE, GOT OFF ROAD AND TURNED OFF ENGINE. DRIVER CALLED 911 AND SPOKE TO STATE HIGHWAY PATROL. CAR WAS TOWED TO DEALER - NO REPAIR MADE, THEIR COMPUTER SHOWED NOTHING WRONG. DEALER DELIVERED CAR TO MY HOUSE, I HAVE KEPT IT OFF THE ROAD. CAN'T DRIVE IT, TRADE IT, OR SELL IT BECAUSE IT IS DANGEROUS. *TR

Service Brakes, Hydraulic
Filed Jul 6, 201028,000 milesNY

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 35 MPH THERE WAS A SQUEAKING AND GRINDING NOISE IN THE BRAKES. THE PIN THAT CONTROLS THE BRAKE PADS AND ROTORS BECAME WORN. THE PIN ALSO CONTROLLED THE MOVEMENT IN THE BRAKE CALIPERS AND WHEN IT DOES NOT MOVE IT DETERIORATES THE CALIPERS AND ROTORS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT SHE HAD TO REPLACE THE BRAKES AT HER EXPENSE SINCE THEY WERE NOT COVERED UNDER THE WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 28,000.

Vehicle Speed Control
Filed Jun 3, 201017,300 milesIL

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ENTERING ONTO A HIGHWAY INTO THE LEFT LANE, UNEXPECTEDLY THE VEHICLE INCREASED ACCELERATION AND THE BRAKES WOULD NOT FUNCTION WHEN ENGAGED. THE BRAKE PEDAL WAS APPLIED REPEATEDLY, FOLLOWED BY NO POWER RESPONSE. AFTER PLACING THE GEAR SELECTOR INTO THE NEUTRAL POSITION THE VEHICLE BEGAN TO REDUCE SPEED. THE VEHICLE WAS DRIVEN INTO A PARKING LOT AND THE GEAR WAS SHIFTED INTO THE PARK POSITION AND THE VEHICLE CAME TO A STOP. THE CONTACT WAS WAITING ON THE ROADSIDE ASSISTANCE FOR THE VEHICLE TO BE TOWED TO AN AUTHORIZED DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 17,300.

Power Train › Manual TransmissionCrash1 injured
Filed May 27, 201027,500 milesRI

I HAVE A 2009 HYUNDAI SONATA WITH A 5 SPEED MANUAL TRANSMISSION. ON TUESDAY, MAY 25, 2010, I WAS TRAVELING ON ROUTE295 SOUTH IN RI WHEN I TRIED TO SHIFT FROM 4TH GEAR TO 5TH GEAR. I PRESSED MY CLUTCH IN AND TRIED TO SHIFT, THE CLUTCH NEVER CAME BACK UP AND MY CAR STALLED IN THE MIDDLE LANE OF THE HIGHWAY. I COULDN'T GET THE CLUTCH TO COME BACK AND THE CAR LOST ITS SPEED DOWN TO ABOUT 5-10 MILES PER HOUR, IF THAT. THE PERSON BEHIND ME WENT AROUND ME BUT THE WOMAN BEHIND HIM SMASHED INTO ME DOING AROUND 70MPH. HER CAR PUSHED MINE FORWARD AND INTO THE NEXT LANE. MY AIRBAGS NEVER DEPLOYED. LUCKILY, I WALKED AWAY WITH A BRUISED LEFT ARM AND THAT WAS ALL. MY HUSBAND HAD CALLED OUR DEALERSHIP A FEW TIMES REGARDING THIS ISSUE BUT BECAUSE IT DIDN'T STICK ALL THE TIME, THEY COULDN'T TELL US WHAT WAS WRONG. MY CAR IS AN ABSOLUTE MESS RIGHT NOW AND I DON'T KNOW IF IT CAN BE REPAIRED. *TR

Visibility › Windshield
Filed May 27, 2010NY

TL* THE CONTACT RENTED A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT WINDSHIELD TINT BLOCKED 15% OF THE UPPER HALF OF THE WINDOW. WHILE DRIVING AT NIGHT, THE TINT WOULD OBSTRUCT 50% OF THE CONTACTS VIEW OF THE ROAD. HIS VIEW WAS EXTREMELY OPAQUE DUE TO THE HEADLIGHTS ON PASSING VEHICLES. THE CONTACT HAD TO DRIVE WITH HIS FACE EXTREMELY CLOSE TO THE WINDSHIELD IN ORDER TO SEE. NEITHER THE MANUFACTURER OR DEALER HAD BEEN CONTACTED REGARDING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Vehicle Speed Control
Filed May 15, 201033,000 milesNY

2009 HYUNDAI SONATA LIMITED 4 CYL. WHILE CRUISE CONTROL WAS ON, WHEN RESUMING SPEED AFTER SLOWING DOWN FOR TRAFFIC, CAR CONTINUED ON THRU SET RESUME SPEED (70) TO 80+. CONTROL REESTABLISHED BY SHUTTING OFF CRUISE CONTROL. THIS DID NOT HAPPEN EVERY TIMES BUT IT DID HAPPEN MULTIPLE TIMES, MAR. 12 - 14, 2010. IT HAD NOT OCCURRED BEFORE. WE HAVE NOT USED CRUISE CONTROL SINCE. DEALER COULD NOT REPLICATE. UNRESOLVED. *TR

Power Train › Manual Transmission
Filed May 14, 201022,000 milesNJ

THE CLUTCH ON MY 5 SPEED 2009 HYUNDAI SONATA IS SPORADICALLY DROPPING TO THE FLOOR AND NOT ALLOWING ME TO CHANGE GEARS. I WAS NEARLY HIT FROM BEHIND, AS THE CAR BEHIND ME ASSUMED I'D BE ACCELERATING, BUT WHEN THE CLUTCH DROPS (WITHOUT MUCH RESISTANCE) THE LINKAGE LOCKS AND I CAN'T CHANGE GEARS. I TOOK IT TO THE DEALER TODAY, AND HE SAID THEY HAD NO PROBLEM WITH IT, BUT THE AFTER-MARKET FLOOR MAT WAS CAUSING THE CLUTCH PEDAL TO GET CAUGHT. I REMOVED THE FLOOR MAT WHEN I WENT TO PICK-UP MY CAR (SERVICE DEPARTMENT WAS CLOSED FOR THE DAY), AND, IN THEIR PARKING LOT, GOING FROM 1ST TO 2ND GEAR, THE CLUTCH PEDAL DROPPED TO THE FLOOR AND I COULD NOT CHANGE GEARS, UNTIL I HIT THE CLUTCH A FEW MORE TIMES! I WENT INSIDE TO COMPLAIN TO THE SALES STAFF. THEY SAID I HAD TO BRING IT IN TOMORROW. APPARENTLY, HYUNDAI IS HAVING LOTS OF PROBLEMS WITH THEIR CLUTCHES, BUT THEY REFUSE TO FIX IT, BECAUSE IT IS COSTLY TO TAKE APART THE TRANSMISSION TO SEE WHAT IS WRONG. WE BOUGHT THE CAR BECAUSE OF THE 10-YEAR POWER-TRAIN WARRANTY! THIS IS DANGEROUS AND IS AN ACCIDENT WAITING TO HAPPEN! *TR

Air Bags › FrontalCrash
Filed May 7, 20105,300 milesCA

I WAS HEADING OUT OF MY DRIVEWAY WHEN MY CAR WAS HIT ON LEFT FRONT SIDE BY A VEHICLE TRAVELING ON THE ROAD. THAT ALSO TRIGGERED ANOTHER COLLISION IN WHICH MY CAR HIT ANOTHER CAR PARKED ON THE STREET. THE HOOD WAS GRAVELY DAMAGED. IT WAS A TOTAL LOSS. THE CRITICAL ISSUE WAS THAT NO AIRBAG, WHATSOEVER, WAS INFLATED TO PROTECT THE SAFETY OF THE PASSENGER IN THE CAR. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 14, 201060,000 milesPA

TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING AT A SPEEDS OF 20 MPH, THE REAR BRAKES FAILED CAUSING THE BRAKE PADS TO FRACTURE AND SEPARATE FROM THE VEHICLE. THE CALIPERS WERE RUBBING INTO THE ROTORS, CAUSING IT TO MAKE AN UNUSUAL GRINDING NOISE. THE FRONT BRAKES WERE NOT AFFECTED, ALLOWING THE CONTACT TO BRING THE VEHICLE TO A STOP. THE BRAKES AND ROTORS WERE REPLACED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 60,000.

Suspension
Filed Apr 2, 20101,100 milesWI

BAD PULL TO THE LEFT REPLCE FRONT STRUT,SPRING NOISES WHILE DRIVEING,TIRES FEATHERING,NO STABILITY WHILE DRIVING,ANY KIND OF BUMPS YOU ARE ALL OVER THE ROAD,SHIMMY IN STEERING WHEEL,WITH TWO PASSENGERS IN THE BACK SEAT THE CAR LIFTS UP IN FRONT AND STABILITY WHILE DRIVING IS EVEN WORSE.THIS HAS BEEN OCCURING SINCE IT WAS NEW,EASY TO LOOSE CONTROL OF VEHICLE,REPLACED RF STRUT,BALANCED TIRES ,NUMEROUS TIMES ON THE ALIGNMENT RACK,DEALERSHIP ACKNOWLEDGES ALL TIRES FEATHERING BUT SAY THEY CANT FIX IT

Service Brakes, Hydraulic
Filed Mar 18, 201015,161 milesMN

MY 2009 HYUNDAI SONATA WITH 15000 MILES ON IT STARTED TO HAVE NOISY REAR BRAKES. I TOOK IT TO MY LOCAL HYUNDAI DEALER AND WAS TOLD THAT BECAUSE THIS HAD BEEN A RENTAL VEHICLE IT MAY HAVE SAT ON A LOT FOR AN EXTENDED PERIOD OF TIME AND THE "SLIDES" FROZE IN PLACE NOT ALLOWING THE BRAKES TO RELEASE RESULTING IN PREMATURE BRAKE AND ROTOR FAILURE. I BELIEVE THIS IS A LIFE/SAFETY ISSUE AND SHOULD BE A RECALL ISSUE. I DON'T THINK A VEHICLE SHOULD HAVE TO BE DRIVEN A MINIMUM NUMBER OF MILES TO PREVENT THE BRAKES FROM FAILING IN 15000 MILES. *TR

Vehicle Speed Control
Filed Mar 10, 201027,000 milesPA

1. DRIVING FROM HARRISBURG TO POTTSTOWN PA 2. NON-RESPONDING THROTTLE AT 60 MPH. PULLED OVER TO THE SHOULDER, SHUT OFF AND RESTARTED THE ENGINE. WORKED OK FOR A FEW MILES; AGAIN, THE THROTTLE BECAME UNRESPONSIVE. 3. FOUND INTERNAL FAILURE WITH THROTTLE POSITION SENSOR WHICH WAS SUBSEQUENTLY REPLACED. *TR

Vehicle Speed Control
Filed Mar 3, 2010400 milesLA

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 25 MPH, HE SLOWED THE VEHICLE DOWN AND BEGAN APPROACHING A CURB WHEN THE VEHICLE ACCELERATED ON IT'S OWN. THE DRIVER TOOK HIS FOOT OFF OF THE BRAKES THEN HE ENGAGED THE BRAKES AGAIN IN ORDER TO DRIVE ONTO THE EMERGENCY LANE. THE CONTACT EXPERIENCED EXTREME DIFFICULTY WHILE TURNING THE STEERING WHEEL AND ATTEMPTED TO STOP THE VEHICLE. THE DEALER STATED THAT THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 765 MILES.

Engine and Engine Cooling › Engine
Filed Feb 24, 201011,000 milesIN

1) WAS MAKING A RIGHT TURN INTO A PARKING LOT. THERE WAS A SLIGHT INCLINE. THERE WAS A QUARTER OF A TANK OF GAS IN THE CAR. 2) THE ENGINE APPEARED TO TURN OFF, HOWEVER THE ELECTRONICS NEVER TURNED OFF. POWER STEERING WAS NO LONGER AVAILABLE ONCE THE ENGINE STOPPED RUNNING. 3) I ATTEMPTED TO RESTART THE CAR, BUT IT WOULDN'T START. YOU COULD HEAR THE ENGINE TRYING TO START. I PLACED THE CAR IN NEUTRAL AND PUSHED IT INTO A PARKING SPACE. ABOUT 5 MINUTES LATER I SUCCESSFULLY RESTARTED THE CAR. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY COULD NOT DIAGNOSE THE PROBLEM OR DETECT THAT ANYTHING HAD OCCURRED. *TR

Visibility
Filed Feb 10, 201013,000 milesTX

I PURCHASED A 2009 SONATA FOR MY WIFE'S SAFETY, DRIVING THE ROADS OF TEXAS TO AND FROM WORK. I NOTIFIED HYUNDAI ABOUT A SERIOUS AND DANGEROUS INSTRUMENT PANEL CONTROL DESIGN FLAW.. THE SONATA MANUAL IS SELF-EXPLANATORY STARTING AT PAGE 1-101 - ADDRESSING KNOWN AND FREQUENT FOGGING ALL WINDOWS ISSUES. BRIEFLY, IT IS UNCONSCIONABLE TO ASK THE DRIVER, WHILE DRIVING, TAKE ONE HAND OFF THE WHEEL, LOOK DOWN, FIND, READ AND MANUALLY RESET MULTIPLE EXACT POSITIONS IN TEMPERATURE, A/C AND FAN SPEEDS TO DEFOG ALL WINDOWS. AT 70 MILES, OR ANY MPH--THIS IS A DISASTER WAITING TO HAPPEN. SONATA HYUNDAI WINDOWS FOG QUICKLY, COMPLETELY AND FREQUENTLY BLINDING THE DRIVER NECESSITATING DISTRACTING CHANGES TO BE MADE TO BALANCE MULTIPLE CHANGES IN OUTSIDE TO INSIDE TEMPS ALONG ROADS. DEFOGGING IS ACHIEVED--ONLY-- WITH OUTSIDE AIR INTAKE VENTS OPEN. LIFE THREATENING MANEUVERS TO DRIVE SAFELY ARE DISTRACTIONS DESIGNED INTO THE HYUNDAI INSTRUMENT CONTROL SYSTEM. IN ALL MY YEARS I HAVE NOT FOUND SUCH AN INCOMPETENT, UNSAFE, UNREASONABLE AND LIFE THREATENING DESIGN IN ANY AUTOMOBILE, OR OVER THE ROAD RIG I OWNED. IF HYUNDA'S ANSWER IS THEY CANNOT FIX OR REPROGRAM THE SYSTEM, I AM SELLING THE CAR AS QUICKLY AS THEY SAY NO. THIS DESIGN IS A DEATH TRAP, UNSAFE TO DRIVE, AND A THREAT TO OTHERS ON THE ROAD AS WELL. *TR

Air BagsCrashFire2 injured
Filed Jan 20, 2010AL

2009 HYUNDAI SONATA-2 FRONT END COLLISIONS AIR BAGS NEVER CAME OUT FOR EITHER. FRONT END WORK DONE AFTER 1ST FRONT END COLLISION. AIR BAGS DID NOT COME OUT DURING 2ND COLISION EITHER. CONCERNED WHY THE AIRBAGS DID NOT COME OUT FOR EITHER ACCIDENT. *TR

Equipment
Filed Nov 4, 200924,000 milesCA

IN-DASH OE CD CHANGER MADE CRACKING SOUND WHEN FIRST CD WAS INSERTED AND DISPLAYED MECH ERROR MESSAGE ON DISPLAY. NEVER USED BEFORE. HAD IPOD CONNECTION SO NEVER USED THE INFINITY DISC CHANGER TILL MANY MONTHS AFTER PURCHASE. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Oct 13, 20096,000 milesIN

TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, WHICH INDICATED THAT THE AIR BAGS WERE INOPERATIVE. THE MANUFACTURER AND THE DEALER WERE NOTIFIED, AND THE REPRESENTATIVES CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 6,000. THE CONSUMER STATED HIS WIFE IS 90BLS AND WHEN SHE SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT REMAINED ON. SOMETIMES, THE LIGHT WILL GO OFF. UPDATED 10/29/09

Suspension
Filed Sep 21, 20091,259 milesOH

STRUT NOISE SOUNDS LIKE WORE OUT ON NEW 2009 HYUNDAI SONATA GLS. FEAR THEY MAY BRAKE AND CAUSE ME TO HAVE A WRECK. LOUD NOISE OVER BUMPS UNDER CAR. *TR

Exterior Lighting
Filed Sep 13, 2009PA

THE LIGHT EMITTED BY THE LOW BEAM HEADLIGHTS IS SO FOCUSED AS TO CREATE A TUNNEL EFFECT. THIS NON-DIFFUSED LIGHT DOES NOT ALLOW FOR ANY ILLUMINATION OTHER THAN STRAIGHT AHEAD AND NO HIGHER THAN THE LEVEL OF THE HEADLAMP. IN CONDITIONS OF TOTAL DARKNESS, IT IS AS IF YOUR ARE WEARING A LONG BRIMMED CAP WITH BLINDERS. AS YOU DRIVE UP OR DOWN A HILL, THE LIGHT SHINES "INTO" THE RISE OR DIP IN THE ROAD. WHEN GOING AROUND A CORNER, THE LIGHT DOES NOT "LEAD" THE VEHICLE AROUND THE BEND, IT "LAGS" BEHIND CREATING A DARK ZONE AS THE CAR GOES AROUND THE BEND. WHEN THE BRIGHT LIGHTS ARE SWITCHED ON, THE TUNNEL EFFECT DISAPPEARS. HYUNDAI HAS SAID THERE IS NOTHING WRONG WITH THE LAMPS OR WITH THEIR DESIGN. THEY CONTEND THAT IT IS A DESIGN FEATURE OF THE PARTICULAR LAMPS AND THAT THEY ARE EFFECTIVE. THE VEHICLE IS NOT SAFE TO DRIVE IN THE DARK. *TR

Engine and Engine Cooling › Cooling System
Filed Sep 5, 200916,000 milesFL

PURCHASED A 2009 SONATA IN SPETEMBER OF 2008, THE AIR CONDITIONER DOES NOT DRAIN AND HAS DEVELOPED A MOLD SMELL WHEN AIR IS ON. RETURNED TO DEALER, THEY WANT TO "CLEAN" EVAPORATOR WITH A FOAM CLEANER AT A COST OF OVER $100.00. THE TECH SAID TO DRIVE CAR IN THE OUTSIDE AIR CIRCULATOR AND NOT THE RECYCLE AIR ENGAGED, SINCE I REFUSED THE "CLEANSING". THIS MAKING ME SICK, FRIEND HAS A 2009 SANTA FE WITH SAME ISSUE. *TR

Suspension
Filed Jul 28, 200920 milesIL

2009 HYUNDAI SONATA SOUNDS LIKE IT NEEDS NEW SHOCKS/STRUTS RIGHT OFF THE CAR LOT NOTICED AS SOON AS WE DROVE IT HOME FROM SIGNING THE PAPERS - LESS THAN 20 MILES ON IT TECH SAID MANY HAD COMPLAINED ABOUT THE SAME THING BUT NO FIX HE TOLD ME TO COMPLAIN TO HYUNDAI CALLED AND THEY SAID SORRY THAT'S THE WAY THEY ARE THAT ITS OPERATING AS DESIGNED - JUST RECEIVED RECALL NOTICE FOR MY 2002 SONATA - SUSPENSION IS FAULTY MUST BE REPLACED SAFETY HAZARD - WISH I HAD KNOWN BEFORE I BOUGHT THE 2009. REGRET PURCHASE. *TR

Vehicle Speed Control
Filed Jul 22, 200916,000 milesNY

TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 50 MPH DOWNHILL WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED UP TO 80 MPH. THE DEALER TEST DROVE THE VEHICLE AND CONFIRMED THE FAILURE, BUT STATED THAT NOTHING COULD BE DONE TO CORRECT THE ISSUE. THE CONTACT CALLED HYUNDAI CUSTOMER SUPPORT AND THEY ALSO COULD NOT ASSIST. HE BELIEVES THAT DRIVING THE VEHICLE WOULD BE A SAFETY RISK DUE TO THE MANUFACTURER DEFECT. HE ALSO BELIEVES THAT A RECALL SHOULD BE ISSUED AS WELL AS A REMEDY FOR THE FAILURE. THE CONTACT DISCOVERED OTHER CONSUMERS THAT WERE EXPERIENCING THE SAME ISSUE WITH THE SAME TYPE OF VEHICLE. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 17,000. UPDATED 10/06/09. *LJ UPDATED 10/08/09.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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