IN JANUARY, WHEN DRIVING OUR 2009 HYUNDAI SONATA, THE REAR RIGHT BRAKES MADE NOISE AND WERE CAUSING NOISE AND EXCESSIVE HEAT TO COME FROM BRAKE AREA, WHERE THE WHEEL WAS TOO HOT TO TOUCH AND A SMELL OF HOT RUBBER COULD BE MADE. WHEN TAKEN INTO THE DEALER FOR REPAIR, THE TECHNICIAN STATED "FOUND THE REAR BRAKES DOWN TO METAL ON METAL. CAUSING THE CONCERN. TECHNICIAN REPLACED THE REAR BRAKE PADS AND RIGHT REAR ROTOR." SEVEN MONTHS LATER IN AUGUST, THE SAME NOISE, SMELL AND EXCESSIVE HEAT HAPPENED AGAIN. PER THE DEALER "VERIFIED CUSTOMER CONCERN, TECHNICIAN REPLACED THE RIGHT REAR BRAKE CALIPER AS NEEDED. INSTALLED REPLACEMENT PADS,..." WE WERE FORTUNATE NOT TO BE IN ANY ACCIDENT WITH THESE POOR BRAKES. THE DEALER MADE US PAY FOR BOTH SETS OF REPAIRS. THIS IS A MANUFACTURER DEFECT, AND SHOULD BE A NO CHARGE REPAIR. *TR
2009 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATE THAT THE VEHICLE HESITATED TO START AND ONCE IT DID, THE INSTRUMENT PANEL LIGHTS AND THE HEAD LIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
DURING THE LAST COUPLE OF WEEKS OF RAIN, WE HAVE HAD MULTIPLE OCCASIONS WHERE OUR VEHICLE HAS LOST POWER STEERING AND OUR BATTERY LIGHT GOES ON DURING LOW SPEED OPERATION. . THERE WAS NO DEEP PUDDLES, JUST NORMAL RAIN ON STREETS. IN SOME CASES, TOTAL STALL AND OTHERS ENGINE SCREECHES AND RESTARTS. WITHOUT WARNING. FILED COMPLAINT WITH HYUNDAI AMERICA. TOOK TO DEALER. WAS ADVISED THIS WAS A KNOWN PROBLEM FOR 2007-2009 HYUNDAI SONATAS. AND THERE WAS NO KNOWN FIX . HAD VEHICLE CHECKED. ADVISED ALL SPLASH GUARDS AND SHIELDS IN PLACE. COULD NOT BE DUPLICATED AT DEALERSHIP. ONE SERVICE REP AT DEALERSHIP ADVISED HIS WIFE HAS SAME PROBLEM. ALL BELTS AND PULLEYS AND TENSION SPRINGS OK. WE ARE VERY DISAPPOINTED IN THE RESPONSE WE HAVE RECEIVED AT HYUNDAI TO A "KNOWN " SAFETY PROBLEM. TO BE MORE SPECIFIC, FIVE(5) OCCASIONS HAVE OCCURRED. TOLD TO COME BACK WHEN IT RAINS. *TR
IGNITION IS STICKING, KEY WILL NOT TURN ON THE AUTO. IN 2011 WE STARTED HAVING TROUBLE WITH THE IGNITION ON THE CAR. WE HAD BEEN TO THE DEALER FOR THEM TO SPRAY, RECUT THE KEY AND EACH TIME IT WAS A TEMPORARY FIX. IN AUGUST OF 2011 THEY REPLACED THE IGNITION SWITCH. AGAIN WE HAD SOME PROBLEMS WITH THE KEY NOT WANTING TO START THE CAR. IN 2013 WE WENT BACK TO THE DEALER FOR THEM TO RECUT KEYS, AND FIX THE IGNITION BECAUSE THE KEY WAS NOT TURNING THE CAR ON, YET AGAIN. IN 2014 THE CAR WAS STRANDED IN A PARKING LOT AFTER THE CAR WAS AT THE DEALER FOR THEM TO FIX THE IGNITION PROBLEMS. THEY CLEANED THE IGNITION OUT AGAIN. WE HAD TO CALL A LOCK SMITH TO COME AND WORK ON THE IGNITION TO GET THE CAR STARTED. THIS FIXED THE CAR FOR ABOUT 3 MONTHS. AGAIN THE CAR WAS STRANDED AT A BUSINESS. WE CALLED THE LOCK SMITH AGAIN AND THIS TIME IT HAD TO BE TOWED TO THE DEALER FOR REPAIRS. TO DATE: WE HAVE BEEN TO DEALERS 15+ TIMES FOR WORK ON OR REPAIR TO THE IGNITION. OTHER ASPECTS LIKE THE LOCKING MECHANISM, OR OTHER PARTS THAT ARE INVOLVED IN MAKING THE KEY TURN HAS NEVER BEEN ADDRESSED, I AM TOLD THAT THE COST WILL BE 250.00+ FOR AN ISSUE THAT STARTED BEFORE THE WARRANTY RAN OUT. *TR
PROBLEM WAS WITH THE SWITCH ON MY CAR. WHEN I TURNED THE CAR ON IT MADE A STRANGE SOUND FOR A COUPLE OF MONTHS, IT WOULD ONLY HAPPEN ONCE OR TWICE A MONTH. WHEN IT BECAME MORE FREQUENT AND BEGAN TO MAKE THE SOUND A COUPLE OF TIMES WHEN I PUT THE CAR IN PARK, I TOOK MY HYUNDAI BACK TO THE CAR DEALER. THEY CLAIMED IT WAS THE STARTER. MY HUSBAND AND HIS MECHANIC SAID IT SOUNDED MORE LIKE THE SWITCH. THEY WANTED TO CHARGE ALMOST 500.00 DOLLARS TO FIX THE PROBLEM. MY HUSBAND BOUGHT THE SWITCH FOR ABOUT $15.00 DOLLARS AND HIS MECHANIC PUT IT ON. I HAVE NOT HAD ANY PROBLEMS SINCE. I DO NOT KNOW IF ANY ONE ELSE HAD THIS PROBLEM. *TR
WENT TO PUT FUEL IN GAS TANK IT WOULDNT TAKE THE GAS IT CAME BACK OUT. I THOUGHT THERE WAS A RECALL ON THIS BUT NOW I CANT FIND IT. *TR
AIR BAG LIGHT ON THE DISPLAY HAS COME UP AND IT WON'T GO AWAY. TOOK THE VEHICLE TO DEALER AND I WAS TOLD THAT THERE IS SPRING IN THE STEERING WHEEL WORTH $450 NEED TO BE REPLACED. ALSO I HAVE BEEN ASKED TO REPLACE PASSENGER SEAT BELT BUCKLE ASSEMBLY COSTING MORE THAN $350, TO CORRECT THE AIRBAG LIGHT. I READ THAT AN INVESTIGATION IS GOING ON FOR 2008 HYUNDAI SONATA FOR THE MENTIONED SEAT BELT BUCKLE. PLEASE CONDUCT AN INVESTIGATION INTO THE MENTIONED AIR BAG ISSUE TO FIND OUT IF THIS IS A WIDESPREAD ISSUE WITH THE MODEL AND GET THE MANUFACTURER TO BEAR THE COST. *TR
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,900.
I HAD MY CAR TOWED TO THE DEALERSHIP IN JANUARY AFTER MY BRAKES FAILED ON THE WAY TO WORK. BY PUTTING THE BRAKE PEDAL ALL THE WAY TO THE FLOOR I WAS ABLE TO STOP THE CAR. THE DEALERSHIP TOLD ME IT WAS THE RIGHT REAR CALIPER THAT HAD SEIZED. THEY REPAIRED THAT CALIPER, BUT I EXPRESSED MY CONCERN FOR THE LEFT REAR CALIPER BEING DAMAGED AND WAS TOLD THAT IT WAS "FINE." WELL A FEW MONTHS LATER, MY LEFT REAR CALIPER HAS SEIZED AND I HAD IT TOWED TO THE DEALERSHIP. THEY TELL ME THAT IT IS NO LONGER UNDER WARRANTY. I TOLD THEM THAT THIS IS A KNOWN ISSUE AND THAT I EXPRESSED MY CONCERN ABOUT THE LEFT REAR CALIPER IN JANUARY. THEY TELL ME THAT IT IS UP TO HYUNDAI TO DECIDE WHETHER IT WILL BE COVERED OR NOT. THIS IS RIDICULOUS! PEOPLES' LIVES ARE AT RISK! *TR
AFTER I START MY CAR AND DRIVE IT FOR LESS THAN ONE MILE, MY CAR WILL STALL WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL TO SLOW DOWN OR STOP. THIS USUALLY HAPPENS WHEN I SLOW/STOP THE CAR FOR THE FIRST TIME AFTER STARTING. *TR
THE CAR WOULD CRANK BUT NOT START. HAD THIS SAME PROBLEM ABOUT A MONTH AGO, THE CAR FINALLY STARTED AFTER SITTING AWHILE. THIS TIME WHEN IT HAPPENED I COULD NOT HEAR THE FUEL PUMP RUN. I DETERMINED THE FUEL PUMP WAS NOT WORKING. WHEN I WENT TO REMOVE THE FUEL PUMP I DISCOVERED THE ACTUAL PROBLEM WAS A DEFECTIVE ELECTRICAL CONNECTION INSIDE THE FUEL TANK. THE PLASTIC TERMINAL PROTECTION INSIDE THE TANK WAS BURNED THROUGH AND THE TERMINAL MELTED. THIS IS A VERY SERIOUS CONDITION AS IT WAS INSIDE THE TANK EXPOSED TO THE FUEL, AND COULD HAVE CAUSED A FIRE OR EXPLOSION. *TR
PREMATURE WEAR AND REPLACEMENT WAS REQUIRED DUE TO A DEFECT INVOLVING THE BRAKES AND CALIPERS WHICH MAY INVOLVE DEFECTIVE PARTS AND/OR PREMATURE CORROSION. BRAKES AND CALIPERS REPLACED TWICE IN TWO YEAR PERIOD. REAR BRAKE CALIPERS WOULD PERIODICALLY STICK AND GRIND CAUSING BRAKES TO SMOKE AND GIVE OFF BURNING SMELL. CAR AT TIMES WAS UNSAFE TO DRIVE DUE TO THESE PROBLEMS. *TR
THE ESC HAS TURNED OFF (DASH LIGHT COMES ON) AT VARIOUS TIMES. PREVIOUSLY MY BRAKE SWITCH WAS AN ISSUE AND MY CRUISE CONTROL WOULD NOT DISCONNECT BY TAPPING THE BRAKE. I HAD THAT REPLACED A FEW YEARS AGO. NOW, THE ESC TURNS OFF AFTER 30 MINUTES OF DRIVING. IF I TURN THE CAR OFF, IT IS FINE FOR ABOUT 30 MINUTES. ALSO, PERIODICALLY, I PRESS THE VOLUME ADJUSTMENT ON THE STEERING WHEEL AND IT DOES THE OPPOSITE ... IN OTHER WORDS, I PRESS VOLUME DOWN AND THE VOLUME ACTUALLY GOES UP. THE ELECTRONICS SEEM TO BE VERY MESSED UP... *TR
MY STEERING AND BRAKES SUDDENLY LOCKED UP. I HAD MY KIDS IN THE CAR AND LUCKY THAT IT HAPPENED RIGHT BY MY HOUSE. NO TRAFFIC. EVEN THE SUSPENSION WAS AFFECTED.I IMMEDIATELY GOT KIDS OUT OF THE CAR AND CONTACTED MY INSURANCE TO TOW THE CAR. *TR
TAKING MY CAR FOR THE FIRST OIL CHANGE SINCE I BOUGHT IT AND THE CAR STALLED WHILE IN NEUTRAL WAITING FOR AN OIL CHANGE. RESTARTED WITHOUT A PROBLEM. IT HAS ALSO TRIED TO STALL WHILE DRIVING SEVERAL TIMES SINCE, MORE FREQUENT THAN BEFORE. IT'S ALSO STALLED IN STOP AND GO TRAFFIC. MY CHECK LIGHT ONLY COMES ON FOR A SPLIT SECOND WHEN THE CAR TRIES TO DIE, BUT AFTER THAT, IT'S JUST FINE. BROUGHT IT TO 3 DEALERSHIPS THAT TOLD ME THAT NOTHING WAS WRONG WITH MY CAR. I BOUGHT AN OBDII SCANNER AND FOUND TROUBLE CODES P0335 AND P0108. TOOK IT TO THE DEALER AGAIN AND THEY STILL COULDN'T FIND A CODE. MY CAR HAS ALMOST STALLED WHILE TRYING TO CROSS A BUSY INTERSECTION AND NO ONE WANTS TO EVEN TRY TO HELP ME. *TR
MY HUSBAND WAS DRIVING THIS CAR WHEN IT STARTED POURING HEAVILY. AFTER REACHING HOME, HE NOTICED THAT THE PAINT ON THE ROOF AND TWO PLACES ON THE HOOD HAD PEELED OFF, LEAVING THE METAL EXPOSED. THE CAR BODY STARTED TO RUST WITHIN A FEW DAYS OF THIS INCIDENT. I CONTACTED MY INSURANCE COMPANY AND THEY EVALUATED THE ISSUE AS A MANUFACTURER DEFECT AND REFUSED TO PAY FOR THE DAMAGES (CLOSE TO $1100). UPON CONTACTING THE MANUFACTURER, I FOUND THAT THEY DO NOT COVER PAINT FOR MORE THAN 3 YEARS AFTER PURCHASE OF THE VEHICLE. I AM LEFT WITH A HUGE OUT-OF-POCKET EXPENSE, AND BEING A STUDENT, THAT CAUSED A HUGE DENT ON MY FINANCES. *TR
WHILE SLOWING DOWN THE CAR BUCKS OR JERKS THE DRIVER FORWARD UNDER 20MPH. I BROUGHT IT INTO HYUNDAI TO CHECK OUT IN JUNE. THEY SAID THAT THEY WOULD RESET THE COMPUTER AND THAT SHOULD ADDRESS THE PROBLEM. AFTER THAT, IT MADE THE PROBLEM WORSE. *TR
DEPRESSED CLUTCH STAYED ON THE FLOOR. PRIED IT UP WITH MY FOOT, IT THEN WORKED. OTHER TIMES THE CLUTCH WOULD NOT RETURN FULLY MAKING IT IMPOSSIBLE TO SHIFT GEARS. PUMPING THE CLUTCH SEEMED TO HELP. *TR
ESC OFF LIGHT CAME ON AFTER STARTING ENGINE WHEN PARKED. I SHUT CAR OFF AND ATTEMPTED TO RESTART ENGINE. THE ENGINE SHUDDERED AND WOULD NOT START. I TURNED OFF IGNITION AND WAITED A FEW MINUTES. I AGAIN STARTED THE CAR , THIS TIME WITH NO PROBLEM AND THE ESC OFF LIGHT DID NOT STAY ON. THE ESC OFF LIGHT HAS COME ON PREVIOUSLY(ONCE) AND SUBSEQUENTLY (ONCE) AT HIGHWAY SPEEDS WITH NO APPARENT ACCOMPANYING ISSUES. I HAVE TAKEN IT INTO THE HYUNDAI DEALER TWICE. THE DEALER REPLACED THE STOP LIGHT SWITCH THE FIRST TIME BUT THE LIGHT CAME ON AGAIN (65MPH). THE SECOND TIME IN, THE DEALER CHECKED OUT THE CAR BUT COULD NOT FIND ANY PROBLEM AS THE ESC OFF LIGHT WAS NOT ON AT THE TIME OF INSPECTION. MY RESEARCH ON THE WEB LEADS ME TO BELIEVE THAT THIS IS A SIGNIFICANT SAFETY ISSUE . I AM NOT DRIVING THE CAR OUT OF TOWN UNTIL I CAN RESOLVE THE ISSUE. *TR
THE CHROME "WRAP", WHICH IS A CHROME COLORED COVERING ON THE DRIVER'S SIDE DOOR HANDLE BECAME DETACHED LEAVING A RAZOR SHARP EDGE, WHICH CUT MY HAND WHEN I TRIED TO OPEN THE DOOR WITH THE DOOR HANDLE TO EXIT THE VEHICLE. I HAVE HAD TO USE A GLOVE OR EXERCISE CARE TO OPEN THE DOOR. ACCORDING TO REPORTS POSTED ON THE WEB, HYUNDAI HAD ISSUED RECALLS FOR EARLIER YEAR MODELS BUT HAS REFUSED TO FOR NEWER MODELS EVEN THOUGH THE SAME PROBLEM OCCURS IN THE NEWER MODELS AND ISN'T JUST MANIFEST IN THE DRIVER'S SIDE DOOR HANDLE BUT OCCURS IN OTHER HANDLES AS WELL. THE DEALER CLAIMS THAT THE DEFECT IS NOT COVERED BY HUNDAI'S WARRANTY BECAUSE MY VEHICLE IS "WAY OUT OF WARRANTY." *TR
WHEN FILLING THE VEHICLE WITH GAS IT ALWAYS SPILLS OUT AS IF SOMETHING IS BLOCKING THE INPUT OF GASOLINE. I WOULD CONSIDER THIS A HAZARD/SAFETY ISSUE. MANY GAS STATION ATTENDANTS HAVE TOLD ME THIS IS A PROBLEM THEY SEE WITH MOST HYUNDAI SONATAS POSSIBLY OF THE SAME YEAR? I'VE CONTACTED HYUNDAI AND THEY WANT NOTHING TO DO WITH THIS. THEY WANT YOU TO JUMP THROUGH HOOPS TO HAVE IT REPAIRED. *TR
THE "ESC OFF" LIGHT WAS ON THE DASH AND REMAINED UNTIL I TURNED OFF THE ENGINE. IT WAS GONE FOR A WHILE THEN CAME BACK AGAIN OFTEN LIKE EVERY SEVERAL HUNDRED MILES. *TR
THE ESC LIGHT HAS BEEN GOING OFF INTERMITTENTLY IN MY VEHICLE FOR THE PAST 2 WEEKS, CAUSING THE SHIFTER TO DOWNSHIFT INSTEAD OF KEEP MOVING THE CAR WHEN I PRESS THE GAS, AND THE GAS PEDAL BECOMES UNRESPONSIVE. THIS HAPPENED ON THE INTERSTATE (I-78) TODAY, AND I ALMOST GOT INTO AN ACCIDENT IN THE MIDDLE LANE. I RESEARCHED THE PROBLEM, AND IT SEEMS THERE WAS A RECALL ON PREVIOUS HYUNDAI MODELS, YET HYUNDAI HAS FAILED TO ADDRESS THIS ISSUE IN THE 2009 SONATA. THERE NEEDS TO BE A RECALL REGARDING THIS ISSUE. IT IS VERY DANGEROUS, AND COULD BE RELATED TO THE CRANKSHAFT SENSOR OR A NUMBER OF THINGS, BUT BOTTOM LINE, IT CAUSES THE CAR TO BECOME UNRESPONSIVE WHILE IN MOTION, AND THE DRIVER NEEDS TO PULL OVER, SHUT OFF THE CAR, AND TURN IT ON AGAIN FOR IT TO MAYBE WORK, MAYBE NOT. THIS IS A HORRIBLE HEADACHE THAT NEEDS TO BE ADDRESSED, AND I AM SURE THAT I AM NOT THE ONLY SONATA OWNER WITH THIS ISSUE. HERE IS EVIDENCE: HTTP://WWW.SONATAFORUMS.COM/FORUM/HYUNDAI-SONATA-ENGINE-TECHNICAL-DISCUSSION/1906-ESC-OFF-LIGHT-COMES-INTERMITTANTLY.HTML SO PLEASE GET IT DONE AND ISSUE A MUCH NEEDED RECALL FOR THIS MAJOR SAFETY ISSUE BEFORE SOMEONE GETS HURT. *JS
DRIVING ALONG AND DRIVER SIDE SUN VISOR FELL TO DOWN POSITION. IT WILL NOT STAY UP. *TR
THIS IS A STICK SHIFT CAR. WHEN PRESSING THE CLUTCH PEDAL, YOU CAN FEEL THAT THE CLUTCH IS NOT WORKING PROPERLY BECAUSE IT IS TOO SOFT WHEN YOU PRESS IT. YOU NEED TO PUMP SEVERAL TIMES TO BE ABLE TO MAKE IT WORK. APPARENTLY HAPPENS MORE OFTEN WHEN THE WEATHER IS REALLY HOT. BROUGHT IT TO THE DEALER SEVERAL TIMES. COULD NOT FIND ANYTHING WRONG SINCE THE WEATHER AT THE TIME OF CHECKING WAS NOT HOT. *TR
I HAD A LOUD SCRAPING NOISE COMING FROM THE REAR OF MY CAR AND FOR THE SECOND TIME IN 2 YEARS, I HAVE HAD TO HAVE MY REAR PADS AND ROTORS REPLACED.. THE FIRST TIME WAS IN NOVEMBER OF 2012.. I AM THE ORIGINAL OWNER OF THIS CAR AND THIS IS EXCESSIVE. I HAVE READ 51 OTHER COMPLAINTS OF THE SAME PROBLEM. I HAVE HAD 5 HYUNDAIS AND NOT PUT REAR BRAKES ON THEM UNTIL OVER 100,000 MILES.. *TR
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DECK STOP LIGHT WIRING AND FRAME DETACHED FROM THE SOCKET. AFTER INSPECTING THE VEHICLE AND REMOVING THE BULB FROM THE SOCKET, THE CONTACT NOTICED THAT THE BULB AND WIRING FELL INTO THE TRUNK AND BURNED ITEMS WITHIN THE TRUNK. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V113000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE INCIDENT IS SIMILAR TO NHTSA ID# 10508953 WHICH STATED THERE WAS A GRINDING NOISE AFTER STARTING THE CAR. I EXPERIENCED THE SAME MALFUNCTION BUT SOMETIMES THE GRINDING DOESN'T STOP UNTIL THE ENGINE IS TURNED OFF. IT DOESN'T HAPPEN EVERYTIME THE ENGINE IS STARTED BUT I ALSO HAD OTHER PROBLEMS WITH THE IGNITION SWITCH. A FEW TIMES THE ENGINE STARTED WHILE THE KEY WAS JUST TURNED TO THE "ON" POSITION. AFTER HEARING OF ALL THE IGNITION SWITCH PROBLEMS WITH GM VEHICLES, I THOUGHT THIS SHOULD BE HANDLED BY HYUNDAI AS A RECALL BECAUSE IT IS DEFINITELY AN UNSAFE SITUATION. I HOPE THE NHTSA WILL TAKE ACTION ON THIS MATTER. THE VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR DEFECTIVELY MANUFACTURED COMPONENTS NO MATTER HOW OLD THE VEHICLE. *TR
PURCHASED CAR BRAND NEW FIRST MONTH I HAD IT KEPT BUCKING WHILE DRIVING, MAINLY FIRST THING IN MORNING, WHILE DRIVING FELT LIKE BRAKES ARE ON FEELS AS IF SOMETHING IS HOLDING BACK CAR FROM GOING, WON'T PASS OTHER CARS PROPERLY NO POWER I COMPLAINED THROUGHOUT PAST YEARS AND NEVER SHOWED ANY PROBLEMS AT HYUNDAI'S SERVICE CENTER EXCEPT LAST TIME WENT THERE WITH HUSBAND WHO DEMANDED THEY FIX TRANSMISSION ISSUES AS WE WERE NOT PICKING UP CAR UNTIL FIXED. RECEIVED A CALL TRANSMISSION CENSOR WAS BAD AND WAS INFORMED THERE WAS A RECALL ON THEM INSTALLED A NEW ONE AND RAN FINE NO PROBLEMS BUT IT STARTED UP AGAIN BUCKING, NO POWER, BRAKES FEEL LIKE ON. *TR
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA EQUIPPED WITH NEXEN CP672 TIRES, SIZE: P215/55R17. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE TIRES EXHIBITED A BUBBLE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
PLEASE BE ADVISED THAT I PURCHASED SAID VEHICLE NEW AND AT AROUND 35000 MILES I STARTED TO NOTICE THAT WHEN I SLOWED DOWN AND CAME TO A STOP THE TRANSMISSION WOULD JERK ON THE DOWN SHIFT, WHICH IS NOT NORMAL. ON 01-19-2012 I BROUGHT MY CAR TO THE DEALER WHERE I PURCHASED FROM . I WAS INFORMED THAT THIS PROBLEM IS COMMON AND THAT ONCE MY COMPUTER IS RESET IT SHOULD GO AWAY, AND THERE IS A SERVICE BULLETIN ON THAT ISSUE. ON 03-19-2012 I WAS HAVING THE SAME ISSUE SO THE TRANSMISSION WAS REPLACED WITH FACTORY RECONDITIONED TRANSMISSION. NOW WITH 74000 MILE THE CAR IS BACK FOR THE 5 TH TIME FOR THE SAME TRANSMISSION PROBLEM. THE DEALER HAS MY CAR AND I HAVE NOT HEARD FROM THE DEALER OR HYUNDAI CORPORATION FOR TWO WEEKS. I BELIEVE THAT HYUNDAI CORPORATION KNEW THE PROBLEM EXISTED AND NEGLECTED TO FIX THE PROBLEM OTHER WISE A NEW CAR WITH 35000 MILES SHOULD NOT HAVE THIS PROBLEM AND THE MECHANICS DON'T KNOW HOW TO REMEDY THE FAULTY TRANSMISSION. I AM VERY DISAPPOINTED WITH HYUNDAI AND THERE HANDLING OF THIS PROBLEM. I BELIEVE THE DAMAGE HAS BEEN DONE, AND NEW SOFTWARE IS NOT GOING TO FIX THIS PROBLEM, THE BANDS IN THE TRANSMISSION ARE WORN NOW, THE DAMAGE HAS BEEN DONE. THIS IS JUST PUTTING A BAND AID ON A SERIOUS PROBLEM AND A MANUFACTURING DEFECT. ONE DOES NOT ANTICIPATE ANY SERIOUS PROBLEMS WITH A BRAND NEW CAR WITH ONLY 35000 MILES. WHAT GOOD IS A 10 YEAR 100.000 MILE WARRANTY WHEN YOU START HAVING THESE PROBLEM AT 35000 MILES. I HAVE DONE SOME RESEARCH ON-LINE AND THERE ARE OTH
ON APRIL 13TH, THE WEATHER WAS WARM IN THE MIDDLE OF THE AFTERNOON. I OPENED UP MY SUNROOF WITH INTENT TO OPEN IT ONLY PARTIALLY. I HAVE TRIED UNSUCCESSFULLY TO CLOSE MY SUNROOF NOW. THE MECHANISM THAT SLIDES SHUT, DOES NOT WORK PROPERLY ANYMORE. WHEN THE ROOF GETS TO THE POINT OF CLOSING, IT AUTOMATICALLY GOES BACK. I HAD TO INCH THE SUNROOF CLOSED AS FAR AS POSSIBLE. I HAD TO PLACE PLASTIC IN THE CONNECTION AREA TO KEEP AS MUCH RAIN AND WIND OUT. *TR
PASSENGER REAR UPPER SHOCK TOWER WAS FILLED WITH(VERY RUSTY) WATER FROM HOLE IN A THE WHEEL WELL. *TR
I HAVE HAD TO REPLACE MY REAR BRAKES AND ROTORS TWICE IN 5YRS. THE FIRST WAS IN MAY OF 2012. THE VEHICLE HAD 28,000 MILES. THERE WAS NO WARNING LIGHTS MY FIRST INDICATION WAS A DRAGGING SOUND. I JUST HAD THEM REPLACED AGAIN APRIL 2014 WITH 42.000 MILES. AGAIN NO WARNING UNTIL THE HORRIBLE GRINDING SOUND. ALSO MANY TIMES AFTER LONG TRIPS THERE IS A DISTINCT BURNING SMELL. I WAS TOLD BY THE DEALER THAT IT WAS MY TIRES. ANOTHER REPAIR COMPANY TOLD ME IT WAS MY BRAKES GETTING HOT. THEY SAID THAT THE REAR BRAKES ARE CONSTANTLY ENGAGED THUS BURNING THE PADS AND DECREASING GAS MILLAGE. OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM THOUGH HYUNDAI DENIES IT. IT IS A HUGE SAFETY ISSUE!! *TT
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REFUELING, FUEL STARTED TO SPEW OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE VENT VALVE CANISTER AND FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, TWO YEARS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 125,000.
ON OCTOBER 27 2013, THE DASH BOARD LIGHTS AND THE BACK ILLUMINATING LIGHTS, GLOVE COMPARTMENT AND OVER HEAD LIGHTS WENT OUT, I TOOK IT TO A CAR REPAIR SHOP AND THEY CHANGED OUT THE DIMMER SWITCH, WHICH KEPT BURNING OUT,SMOKE HAS COME OUT OF THE DASH BOARD AND IT SMELLED LIFE FIRE, I PULLED OVER AND CALLED THE DEALER. THIS IS A SAFETY ISSUE I AM NOT ABLE TO DRIVE THE CAR AT NIGHT AND I AM AFRAID THE CARE MIGHT CATCH FIRE. AFTER CHANGING IT OUT 4 TIMES, THE MECHANIC TOLD US TO TAKE IT TO THE DEALER.WE DID TAKE THE CAR TO THE DEALER AND $700.00 LATER THEY STILL DON'T KNOW WHAT THE PROBLEM IT, SO I HAVE FILED A CASE WITH THE CORPORATE OFFICE, THE CAR HAS HAD SOME ELECTRICAL PROBLEMS BEFORE, BUT IT HAS BEEN FIXED BECAUSE THEY HAVE BEEN RECALLS. THE DEALER DOES NOT KNOW WHAT TO DO AND THEY WANT US TO TAKE THE CAR SOMEWHERE ELSE. THE DEALER IS NO HELP, THEY SUGGESTED WE JUST BUY A NEW CAR!!! *TR
THE NAV RADIO FREEZES UP. RESTARTS RANDOMLY OVER AND OVER. CAN STILL TUNE THE RADIO AND SOUND THROUGH STEERING WHEEL BUT CANNOT SEE ANYTHING ON THE NAV SCREEN. THIS HAPPENED A DAY AFTER THE CAR WAS PURCHASED. THE DEALER WAS CONTACTED AND SAID THAT THE WARRANTY WAS UP. WOULD REALLY LIKE TO GET THIS ISSUE FIXED, AS THIS IS WHY THE CAR WAS PURCHASED. FOR THE NAVIGATION FEATURE. *TR
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE SHIFTER BECAME STUCK IN PARK. THE CONTACT WAS ABLE TO SHIFT INTO DRIVE HOWEVER, THE VEHICLE THEN ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A WALL. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE REPAIRS UNDER NHTSA CAMPAIGN I.D. 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE DEALER STATED THAT THE RECALL DEFECT COULD HAVE CAUSED THE VEHICLE TO ACCELERATE. THE FAILURE MILEAGE WAS 65,000.
ESC OFF LIGHT COMES ON A FEW MINUTES AFTER STARTING THE VEHICLE. RESETS AFTER VEHICLE IS SHUT OFF ONLY TO COME BACK ON A FEW MINUTES LATER. ADDITIONAL SOMETIMES CRUISE CANNOT BE TURNED ON AND UNDER NO CIRCUMSTANCES WILL ENGAGE WITH ESC OFF LIGHT ON. *TR
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEY WAS IN THE IGNITION WHEN SHE EXITED THE VEHICLE AND THE DOORS ERRONEOUSLY LOCKED. THE CONTACT ALSO MENTIONED THAT THE CHROME ON THE PASSENGER'S SIDE FRONT DOOR HANDLE WAS PEELING AND TORE THROUGH THE CONTACT'S HAND. ADDITIONALLY, THE STEERING WHEEL FAILED TO LOCK AND THE VEHICLE JERKED ABNORMALLY WHEN SHIFTING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR LOCK AND JERKING FAILURE COULD NOT BE DIAGNOSED AND THE STARTER LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
THE THIRD BRAKE LIGHT BULB IS NOT EASILY CHANGEABLE.
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKES REQUIRED EXCESSIVE FORCE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE RUSTED BRAKE CALIPER PIN HAD SEIZED. THE REAR BRAKES WERE REPLACED AND THE BRAKE PIN WAS LUBRICATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
2009 HYUNDAI SONATA LIMITED DRIVERS SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION, HAD THE VISOR DOWN TO BLOCK SUN AND WHEN I WENT TO PUT IT UP IT WILL NOT STAY IN THAT POSITION, MAKE IT HARD TO DRIVE WITH IT IN THE DOWN POSITION, BLOCKS VIEW OF THE ROAD. *TR
THE PASSENGER AIR BAG LIGHT CONTINUES TO FLASH WHEN THERE IS NO ONE IN THE SEAT. TOOK TO THE DEALER AND THEY SAID IT IS SUPPOSE TO FLASH WHEN FIRST START UP THE CAR, BUT I LET THEM KNOW THAT IT ON THE ENTIRE TIME I AM DRIVING. THE DEALER SAID THEY COULD NOT DUPLICATE THE ISSUE. I TOOK VIDEO OF IT SO I CAN SHOW THEM. IT IS ON MULTIPLE DAYS IN A ROLL WITH NOTHING IN THE SEAT. I WANT TO MAKE SURE IT WILL WORK CORRECTLY WHEN I DO HAVE SOMEONE SIT IN THE SEAT. *TR
2009 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES RECALL NOTICE. *SMD THE CONSUMER ASKED THE DEALER WHY HAD HE NOT BEEN NOTIFIED OF THE RECALL, AND THE DEALER REPLIED, THAT COLORADO WAS NOT ONE OF THE STATES INCLUDED. IT ONLY COVERED THE EAST COAST, BECAUSE OF THE HARSH WINTERS AND SALT USED ON THEIR HIGHWAYS. THE CONSUMER STATED ON SEVERAL OCCASIONS, HE HAD TO TAKE THE VEHICLE TO THE DEALER, TO HAVE THE BRAKES REPLACED.
WHEN APPLYING BRAKES, THE BRAKES START STICKING, CAUSING THE CAR TO JERK. I HAVE TAKEN THE CAR TO THE DEALERSHIP FOR THEM TO TELL ME THEY COULD NOT SEE ANYTHING THAT WAS WRONG WITH THE BRAKES. WHEN I LEFT THE DEALERSHIP, THE BRAKES WERE DOING THE SAME THING. *TR
DRIVING CAR AND PULLED IN PARKING SPACE, PUT IN REVERSE TO TURN AROUND AND STEERING COLUMN WAS TOTALLY DISCONNECTED. THE STEERING WHEEL JUST WENT ROUND AND ROUND AND I HAD ABSOLUTELY NO CONTROL OF THE CAR. HAD I NOT BEEN IN A PARKING LOT IT COULD HAVE BEEN A FETAL CRASH IN THE 8 AM WORK TRAFFIC. I FIND ON THE CONSUMER REPORT WEB SITE THAT THIS HAS HAPPENED TO OTHERS AS WELL. HOWEVER MY DEALER CHARGED ME FOR ALL THE REPAIRS AND A TOWING FEE. I HAVE NO FAITH IN THIS CAR ANYMORE. *TR
THE HOOD PAINT STARTED TO DISCOLOR AND APPEAR SPLOTCHY. SINCE THE PAINT WARRANTY WAS ONLY GOOD TO 36,000 MILES, I FIGURED I WOULD BITE THE BULLET AND GET IT PAINTED AT MY COST. BEFORE I GOT THAT DONE THE DAMAGE HAS NOW APPEARED ON THE LEFT FRONT FENDER (BEYOND THE HOOD) AT 62,000 MILES. THIS IS JUST A LOUSY FACTORY PAINT JOB AND I DON'T KNOW IF IT'S WORTH GETTING THE WHOLE CAR REPAINTED. *TR
I NOTICED A SHUDDERING AT 90,250 MILES, WHILE TRAVELING DURING THE WINTER AT AROUND 30-45 MPH, BUT WAS VERY INTERMITTENT, AND WOULD GO AWAY. THEN ON 10/9/2013 AT 102,515 MILES, FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE INTO REVERSE OR DRIVE. I COULD HEAR THE TRANSMISSION SHIFT, BUT IT WAS NOT DISENGAGING FROM PARK. PER HYUNDAI SERVICE TECHNICIAN, THE TRANSMISSION WAS "JUNK" AND WOULD NEED TO BE REPLACED. I CONTACTED HYUNDAI CORPORATE, DURING WHICH TIME I WAS INFORMED THEY DIDN'T HAVE MY INFORMATION IN THEIR SYSTEM AND THAT IN FACT THERE WERE 2 RECALLS THAT THEY FAILED TO NOTIFY ME OF, AND WAS TOLD THAT IF I ALLOWED THE HYUNDAI SERVICE TO DO THE REPAIR RIGHT THEN, THAT I WOULD BE ELIGIBLE FOR THEIR POLICY REIMBURSEMENT. ONE OF THE RECALLS WAS AN ECM AND TCM SOFTWARE UPDATE IN WHICH SYMPTOMS WERE IMPROPER CLUTCHING AND DE-CLUTCHING OF GEARS WHEN ACCELERATING AND DECELERATING. THAT SHIFT QUALITY OVER TIME CAUSED UNDO STRESS ON THE GEARING CAUSING MY FAILURE. THE REPAIR WAS MADE, I THEN HAD TO PAY UPFRONT, AND A WEEK LATER THEY'VE DENIED MY POLICY REIMBURSEMENT CLAIM DUE TO FLUID BEING THE CAUSE OF FAILURE. I THEN PROVIDED THEM WITH FURTHER DOCUMENTATION SHOWING THAT THEIR OWN TECHNICIAN RE-USED 5 QUARTS OF MY ORIGINAL FLUID ON THE REPAIR ORDER, AND THAT I FOLLOWED THE MAINTENANCE RECORD THAT WAS SUGGESTED BY THEIR OWN TECHNICIANS ADVICE WHEN I PURCHASED THE VEHICLE. DRAIN AND FILL EVERY 30,000 MILES. THE LAST DRAIN AND FILL WAS ON JUNE 14, 2013. HYUNDAI DID NOT PROVIDE ME WIT
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WOULD NOT BE AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE CONTACT STATED THAT THE REAR OF THE VEHICLE WAS SHAKING ABNORMALLY AND WAS CONCERNED THAT THE VEHICLE WOULD NOT BE REPAIRED IN A REASONABLE TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →