Page 2 of 3 · complaints 51–100 of 108

2013 Hyundai Sonata Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Jun 1, 201890,000 milesTX

WHEN THE TEMPERATURE OUTSIDE IS HIGH (UPPER 90S AND MORE), AFTER COMING TO A STOP OR SLOWING DOWN, THE ENGINE SEIZES. IT SEEMS THE ENGINE DOESN'T ENGAGE OR THE TRANSFER FROM THE BATTERY TO THE ENGINE POWER DOESN'T ENGAGE OR SOMETHING. ALSO SOMETIMES WHEN COMING TO A STOP AND THE BRAKE IS ENGAGED, THE CAR LURCHES FORWARD LIKE IT WON'T STOP. THIS STARTED LAST SUMMER AND I TOOK IT IN AND THEY WORKED ON IT AND IT WAS BETTER FOR A LITTLE WHILE, NOT COMPLETELY FIXED, BUT NOW IT HAS STARTED AGAIN (WITH THE HEAT) AND IT IS WORSE THAN BEFORE.

Fuel/Propulsion System
Filed May 30, 2018138,000 milesMA

REPORTED ORIGINALLY IN NHTSA 11084763 WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED AGAIN THE CAR DIED WITH NO WARNING WHEN THE HYBRID SYSTEM WENT OUT AND LOST ALL ACCELERATION AND ABILITY TO STEER CAR. THE CAR WOULD START BUT WOULD NOT ENGAGE IN GEAR AND WAS IN "LIMP" MODE BUT WAS UNABLE TO "LIMP" OFF THE HIGHWAY. CAR WAS TOWED TO DEALERSHIP AND THE ELECTRIC WATER PUMP TO COOL HYBRID SYSTEM WAS BAD BUT I HAD TAKEN THE CAR TO THE DEALER TWICE BEFORE TO COMPLAIN THAT THE CAR WAS NOT DRIVING OR ACCELERATING PROPERLY. I KEPT BEING TOLD THAT IT COULD NOT BE REPLICATED AND "NO CODES" ARE BEING THROWN. THIS IS A SERIOUS SAFETY PROBLEM THAT HYUNDAI SHOULD FIX AND TRAIN THEIR SERVICE PEOPLE TO IDENTIFY BEFORE THE CAR JUST DIES ON THE HIGHWAY WITH NO WARNING. THIS IS THE SECOND MAJOR PROBLEM I HAVE ENCOUNTERED WITH THIS SONATA HYBRID AND IT IS SCARY WHEN A CAR JUST STOP UNEXPECTEDLY ON THE HIGHWAY WITH NO WARNING.

Suspension
Filed Apr 2, 201825,159 milesNY

WHILE DRIVING ON A CLEAR SMOOTH ROAD I HEARD A NOISE THAT SOUNDED LIKE I HAD RUN OVER A METAL TYPE OBJECT. I DID NOT SEE ANY DEBRIS IN THE ROAD AS I APPROACHED THE AREA NOR AS I PROCEEDED AWAY FROM IT. APPROX 3/4 TO 1 MILE FURTHER DOWN THE ROAD I SMELT SMOKE AND SAW SMOKE COMING FROM THE DRIVER WHEEL WELL AREA. I PULLED OVER STOPPED THE VEHICLE AND SHORTLY THEREAFTER THE TIRE EXPLODED. THE CAR WAS TOWED TO THE LOCAL DEALERSHIP AND IT WAS DIAGNOSED THAT THE FRONT SPRING HAD BROKEN CAUSING THE DAMAGE. THE CAR IS CASUALLY DRIVEN AND CURRENTLY HAS JUST OVER 25,000 MILES ON IT. I AM DEFINITELY CONCERNED THIS IS A DEFECT!

Engine
Filed Feb 20, 2018101,000 milesCA

ENGINE PISTON FAIL AND RESULTED IN HOLE IN BOTTOM ENGINE WHILE DRIVING AT 30 MPH. WITNESS IS MECHANIC, HIS PHONE IS: 661-251-4288

Service BrakesCrash1 injured
Filed Feb 8, 201873,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY SHIFTING THE GEAR SHIFTER INTO REVERSE, BUT IT FAILED TO SHIFT FROM DRIVE. ALL THE WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE COLLIDED WITH A STREET SIGN. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE DEALER (KEYES MISSION HILLS HYUNDAI, 10240 SEPULVEDA BLVD, MISSION HILLS, MISSION HILL, CA 91345, (818) 221-4000) WAS CONTACTED AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO AN AUTO BODY REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DETERMINATION OF THE BRAKE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT A FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TT *TR

Service BrakesCrash1 injured
Filed Feb 8, 201872,000 milesCA

ON OCTOBER 28, 2017, I WAS INJURED IN AN AUTOMOBILE COLLISION, WHICH WAS CAUSED SOLELY BY A MALFUNCTION BY MY 2013 HYUNDAI SONATA. ON THAT DATE, I WAS DRIVING MY VEHICLE SAFELY AND CAREFULLY, LIKE I ALWAYS DO. I WAS PROCEEDING SLOWLY IN MY CAR, AND TRAVELING BETWEEN 10 MILES PER HOUR. I STEPPED ON THE BRAKE PEDAL AND TRIED TO BRING MY VEHICLE TO A COMPLETE STOP. HOWEVER, WHEN I STEPPED ON THE BRAKE PEDAL, THE BRAKES WOULD NOT ENGAGE, AND THE CAR KEPT MOVING FORWARD AND THE SHIFTING GEARS GOT STUCK. DESPITE MY MULTIPLE EFFORTS TO APPLY SUFFICIENT FORCE TO THE BRAKES, THE CAR WOULD NOT STOP. I THEN TRIED TO DISENGAGE THE TRANSMISSION BY PLACING THE SHIFT SELECTOR TO 'NEUTRAL,' BUT I COULD NOT MOVE SHIFTER OR MOVE THE SHIFTER FROM 'DRIVE' TO 'NEUTRAL.' DESPITE PRESSING FIRMLY ON THE BUTTON AND SHIFTER, I WAS UNABLE TO PUT THE CAR IN NEUTRAL, AND IT PROCEEDED FORWARDED UNTIL IT STRUCK A STREET SIGN, WHEREUPON MY VEHICLE CAME TO REST. THIS IS NOT THE FIRST TIME I HAD THESE PROBLEMS WITH MY CAR. I PURCHASED MY VEHICLE ON OR ABOUT OCTOBER 15, 2014 FROM MISSION HILLS HYUNDAI ('DEALER'), AND HAVE ALWAYS HAD IT SERVICED THERE. EARLIER THIS YEAR, ON OR ABOUT MAY 18, 2017, I TOOK MY CAR TO THE DEALER TO HAVE THE BRAKES AND TRANSMISSION INSPECTED AND SERVICED. AT THAT TIME, I EXPLAINED TO THE DEALER SERVICE DEPARTMENT THAT I WAS HAVING DIFFICULTY WITH THE BRAKES AND SHIFTER WHEN PUTTING THE CAR INTO REVERSE.

Electrical System
Filed Dec 1, 2017114,000 milesNJ

FOR THE PAST 3 YEARS A SIREN GOES OFF IN MY CAR AND THE LITES START FLASHING SUCH AS BRAKE LIGHTS, THE KEY FOB LIGHT STATES SHOWING AS IF IT CAN'T BE FOUND IN VEHICLE. MOST OF ALL THE VEHICLE CAN'T START. THE FIRST TIME I BROUGHT IT TO ONE DEALERSHIP TO HAVE MY BATTERY REPLACED. THE SECOND YEAR I HAD THE SAME THING HAPPENED RIGHT IN THE MIST OF TRAFFIC, THE CAR STOPPED AND COULDN'T MOVE, SAME SYMPTOMS AND HAD TO HAVE IT TOWED FROM SOUTH PHILA. TO BURLINGTON NJ., RESULTS WERE THAT THE RELAYS HAD FAILED. JUST THIS WEEK I WENT TO START MY CAR AND NOTHING HAPPENED. TRIED AGAIN AND THE INTERIOR LIGHTS STARTED BLINKING AND A SIREN LIKE A DIVING SUBMARINE STARTED BLARING. CALLED THE TOW SERVICE AND AGAIN BROUGHT IT TO DEALERSHIP. THIS TIME MY CAR IS AT THE SHOP WITH NO CLUE AS TO WHAT'S WRONG WITH IT

Fuel/Propulsion System
Filed Nov 30, 201789,000 milesCA

VEHICLE WAS TRAVELING ON FREEWAY AT 70 MPH WHEN A FATAL ERROR CODE FLASHED AND SAID STOP CAR AFTER 20 SECONDS THE VEHICLE STOPPED AND ALL ELECTRICAL SYSTEMS DIED (NOT ENOUGH TIME TO SAFELY PULL TO THE SIDE (NO 4-WAY FLASHERS OPERABLE). TOWED TO DEALER AND DEALER STATED THE LITHIUM BATTERY WAS 3 VOLTS CAUSING THE ISSUE AND BLOWING THE SAFETY PLUG CAUSING THE VEHICLE TO STOP WITH NO ELECTRICAL OPERATION. I ASKED WHY THERE IS NO WARNING THAT ALLOWS THE DRIVER TO KNOW THAT THE LITHIUM BATTERY WILL FAIL CAUSING THIS FATAL ISSUE. THEY CONFIRMED THAT THERE IS NO ADVANCED WARNING, WHEN THE BATTERY DIES IT SHUTS DOWN THE VEHICLE QUICKLY WITHIN 20 SECONDS. THIS HAPPENED AT NIGHT ON A BUSY FREEWAY AND COULD HAVE RESULTED IN A MAJOR TRAFFIC COLLISION AS THE VEHICLE IS BLACK.

Electrical System
Filed Nov 23, 2017118,700 milesCA

WE BOUGHT THIS CAR USED FROM THE DEALER EARLY ON WE HAD HYBRID WARNING SYSTEM ISSUES WE HAVE BEEN STUCK ON THE SIDE OF THE ROAD SEVERAL TIMES HAVING TO HAVE THE CAR TOWED TO THE DEALER RECHARGED AND SERVICE EACH TIME WE WERE TOLD THEY DON'T FIND ANYTHING WRONG THE DEALER CHARGES THE BATTERY AND GIVES THE CAR BACK. NOW 3 YEARS LATER WE GOT THE OIL CHANGED AS NORMAL, IT'S THANKSGIVING WEEK AND WE ARE HEADED TO VACATION 3 HOURS FROM HOME WE AR E AN HOUR AWAY FROM DESTINATION AND THE CAR LOSES POWER GOING UP HILL THE OIL PAN LIGHT COMES ON, WE PULL OVER IN THE MIDDLE OF THE MOUNTAINS AND SIT ON THE SIDE OF THE ROAD WAITING FOR THE TOW TRUCK TO FIND US. WE TOW THE CAR TO THE DEALER HOPING SOMETHING WASN'T DONE RIGHT WITH THE OIL CHANGED HOWEVER DEALER SAYS THE ENGINE SEIZED AND THE CAR IS OUTSIDE OF WARRANTY AND EXTENDED WARRANTY SO WE WILL NEED TO PAY $6600 TO REPLACE WITH USED ENGINE. THIS CAR IS 4 YEARS OLD WE REGULARLY HAD THE OIL CHANGED. WE ARE NOT GIVEN ANY REASON FOR THE SEIZED ENGINE. PLEASE LOOK INTO THIS. THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE THE DAY WE GOT IT AND THE DEALER HAS NEVER PROVIDED MUCH HELP AS WERE ASKED TO TAKE PICTURES WHICH WE DID BUT STILL NOTHING.

Steering
Filed Nov 7, 201760,500 milesTX

THERE IS CLUNKING AND PLAY IN THE STEERING AT LOW SPEEDS, IN PARK OR STOPPED. IT APPEARS TO BE THERE WHEN THE STEERING WHEEL IS MOVED WITHIN 5 - 10 DEGREES OF CENTER. ALSO, THERE IS A LOUD CLUNKING/CLANKING SOUND WHEN GOING OVER ROUGH PAVEMENT, SPEED BUMPS, ETC.

Service BrakesCrash1 injured
Filed Nov 7, 201763,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP. ALSO, THE GEARSHIFT BECAME DIFFICULT TO SHIFT. AS A RESULT, THE CONTACT STRUCK A STREET SIGN. THE DRIVER'S AIR BAG DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES TO THE BACK,NECK, AND HEAD WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH KEYES MISSION HILLS HYUNDAI (10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *BF UPDATED 8/20/18*JB THE CONSUMER STATED THE DEALER ADVISED THE BRAKES AND COMPUTER SYSTEM FAILED. THE VEHICLE WAS REPAIRED. *JS

Fuel/Propulsion System
Filed Sep 14, 201765,667 milesIL

CAR HAS 65K MILES. WARNING "CHIME" CAME ON, TOTAL LOSS OF POWER, PULLED OF ROAD SAFELY. WARNING LIGHT ON DASH CAME ON ... HYBRID SYSTEM WARNING...SAFELY STOP... DO NOT DRIVE...THEN....CHECK BRAKE....THEN BACK TO HYBRID SYSTEM WARNING...DO NOT DRIVE....THEN BACK TO CHECK BRAKE. AND ON AND ON. I SHUT OFF THE CAR AFTER A MINUTE AND RESTARTED CAR DROVE ANOTHER SEVERAL MILES AND THEN SAME SITUATION. I HAVE SEEN A VIDEO POST ON YOUTUBE AND HAVE SEEN OTHER POSTS AS WELL AND ONE WITH A VEHICLE HAVING ONLY 3500 MILES. I'M TRYING TO SEE THAT THIS SHOULD BE A MAJOR SAFETY CONCERN AS SHUTTING DOWN COMPLETELY IS NOT ACCEPTABLE AND TOTALLY UNSAFE.

Service Brakes
Filed Jul 20, 201759,650 milesMI

CAR WILL NOT START. ALL THE POWER, RADIO & THE LIGHT COMES ON BUT WHEN TURN THE IGNITION IT DOESN'T MAKE A SOUND. PROBLEM IS INTERMITTENTLY NOT START . REVIEWED ONLINE SEEMS LIKE SIMILAR TO OR RELATED TO SWITCH-INHIBITOR ("42700R00 SWITCH ASSY-TRANSMISSION RANGE. HAD THE CAR AT DEALER DUE TO WARNING LIGHT FOR HYBRID SYSTEM 2 WEEKS AGO AND WAS TOLD THEY COULD NOT REPEAT ISSUE

Unknown or Other
Filed Jun 22, 2017FL

PLEASE CONTACT ME IMMEDIATELY MY BUSINESS NUMBER IS [XXX]. I AM NOT HERE TO BASH HYUNDAI BECAUSE I BEEN A LOYAL CUSTOMER FOR 10 YEARS. THE 2013 HYBRIDS HAVE A BIG PROBLEM WHEN ACCELERATING. I AM NOT SURE WHAT EXACTLY BUT I WILL TRY MY BEST TO TYPE IT ACCURATELY. WHEN YOU ARE DRIVING AND U COME TO A RED LIGHT OR A STOP SIGN OR EVEN JUS BRAKING DO TO TRAFFIC THE ENGINE STALL AND DOES NOT ACCELERATE . I ALMOST DIED 3 TIMES IN THIS CAR BECAUSE OF THIS ISSUE . I WAS AT A STOP SIGN AND A TRUCK WAS DOWN THE STREET TO MY LEFT THERE WAS NO IN COMING TRAFFIC TO MY RIGHT I PROCEEDED TO HIT THE GAS BUT THE VEHICLE ROLLED SLOWLY AND I STILL HAD MY FOOT FLAT ON THE PEDAL , IT TOOK ALMOST 17 SECONDS FOR MY ENGINE TO ACTUALLY MOVE MY CAR WHICH WAS ALMOST FLIPPED BY THE INCOMING TRUCK DRIVER WHO THOUGHT I WAS GOING TO TURN AND KEEP GOING LEFT IN THE OPPOSITE LANE SO HE DIDN'T HIT BRAKES FROM EARLY AND MY ENGINE KICKED IN AND ACTED LIKE I WAS DOING A BURN OUT MEANING FOR EXAMPLE AT A DEAD STOP AND I FLOOR THE PEDAL CAUSIN THE CAR TO TAKE OFF FASTER THAN NORMAL SAFE OPERATOR PRACTICES .BUT I ALMOST DIED TODAY AND THE CHECK LIGHT COMES ON AND OFF I HAVE A BUNCH OF VIDEOS OF THIS PROBLEM. PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Jun 14, 201715,000 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS APPLIED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HEADQUARTER HYUNDAI LOCATED AT 3775 US-17, SANFORD, FL 32773; (407) 292-0000) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC PUMP AND THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES, BUT THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND ASSIGNED A CASE MANAGER. CASE NUMBER: 10207156 WAS PROVIDED. THE FAILURE MILEAGE WAS 15,000.

Power Train
Filed Jun 9, 201788,000 milesCA

CAR MAKE A NOISE FROM THE FRONT DRIVE TRAIN WHILE DRIVING. SOUNDS LIKE A WEARING OR RUBBING NOISE WHILE MOVING THAT INCREASES DURING TURNING (WHILE AT ROAD SPEED GOING THROUGH A CURVE IN ROADWAY). NOISE HAS BEEN CONSISTENT FOR THE LAST 30K MILES (CURRENT MILEAGE IS APROX 88K MILES). NEW TIRES AND ALIGNMENT A FEW DAYS AGO DO NOT LESSEN THE NOISE.

Electrical System
Filed Jun 9, 201787,000 milesCA

CAR FAILED TO START NORMALLY. NO EV READY MODE. DETERMINED THAT VEHICLE WOULD START AFTER DEPRESSING BRAKE, PRESSING START BUTTON, MOVING SHIFTER THROUGH GEAR SELECTION QUICKLY, THEN PRESSING START BUTTON AGAIN. RECURRED 4 TIMES IN A 1 WEEK PERIOD. ABOUT THE SAME DATE, CAR HAD WARNING TO STOP THE CAR IMMEDIATELY AND DO NOT DRIVE. THIS WARNING CAME ON SEVERAL DIFFERENT TIMES DURING THE SAME WEEK AS STARTING PROBLEMS.

Wheels
Filed Jun 9, 201741,000 milesCA

TIRES WEAR OUT PREMATURELY. ORIGINAL FRONT TIRES WORE BADLY ON THE OUTSIDE AND REQUIRED REPLACEMENT AT 41K MILES. REPLACEMENT TIRES HAD A 60,000 MILE WARRANTY BUT REQUIRED REPLACEMENT AT 42K MILES FOR THE SAME REASON. HAD MANY ALIGNMENTS, AND TIRE ROTATIONS. STORE MANAGER ALWAY STATED THAT THE CAR WAS ALIGNED TO MANUFACTURER SPECIFICATIONS AND THAT THIS TYPE OF WEAR REQUIRING REPLACEMENT AT APPROX 40K MILES, WAS TYPICAL OF ALL SONATAS.

Engine
Filed May 13, 20175 milesCA

WAS DRIVING VEHICLE AND "CHECK CHARGING SYSTEM" MESSAGE DISPLAYED ON THE CONSOLE. THE VEHICLE LOST POWER, I COULD NOT ACCELERATE SO I HAD TO MANEVOUR TO THE FAR RIGHT OF THE FREEWAY TO COME TO A STOP. TURNED OFF THE VEHICLE THEN RE STARTED. CHECK ENGINE LIGHT REMAINED ON.

Fuel/Propulsion System
Filed Apr 10, 201743,567 milesFL

THE CAR DOES NOT ACCELERATE FROM A STOP POSITION AT A LIGHT OR DURING STOP AND GO TRAFFIC ON THE HIGHWAY. THE CAR ALSO JERKS FROM TRANSMISSION PROBLEMS CAUSING THE DRIVER TO BE DISTRACTED.

Unknown or Other
Filed Mar 29, 201790,000 milesCA

AS I WAS DRIVING HOME FROM WORK AT APROX 9PM MY CAR STARTED TO MAKE THIS LOUD ABNOXIOUS SOUND THAT STATES FOR ME TO SLOWLY STOP AND DO NOT DRIVE. AS I WAS ATTEMPTING TO MANEUVER FROM THE FAST LANE TO THE SIDE, MY CAR COMPLETELY SHUT OFF. I WAS SO AFRAID BECAUSE THERE WERE OTHER CARS AND TRUCKS RIGHT BEHIND ME AND I FEARED FOR MY LIFE.I AM TOLD THAT THIS ISSUE IS NOT UNDER WARRANTY BUT IT HAS BEEN REPORTED BY MAN. I JUST PURCHASED THE CAR A YEAR AGO AND SHOULD NOT BE HAVING THESE ISSUES. THIS IS UNSAFE ME LIFE THREATENING AND NEEDS TO BE RESOLVED ASAP. I HAVE ALSO READ REVIEWS ONLINE AND HAVE DISCOVERED THAT THERE ARE MANY OTHERS IN MY SAME SITUATION AND THAT THEY TOO HAVE BEEN IN LA LIFE THREATENING SCENARIO IN REGARDS TO THIS DEFECT WITH THE SAME EXACT CAR.

Electrical System
Filed Mar 1, 201744,602 milesOH

I WAS DRIVING ON A INTERSTATE AND SUDDENLY I SEE "HYBRID SYSTEM WARNING MESSAGE" + "CHECK CHARGING SYSTEM" WITH CONTINUOUS ALARM BEEP SOUNDS. I HAD TO IMMEDIATELY MOVE TO THE RIGHT MOST SHOULDER ON THE INTERSTATE (WHICH I WAS ABLE TO AS CAR WAS STILL ON WITH ENGINE RUNNING). ONCE, I MOVED TO THE SHOULDER, I TURNED OFF THE ENGINE AND RESTARTED THE CAR WITH CHECK ENGINE LIGHT. IT WOULD TURN ON FINE BUT WOULDN'T MOVE AND IMMEDIATELY IT THROWS UP THE ERROR. I HAVE ATTACHED THE PICS FOR REFERENCE. SINCE CAR DIDN'T TURN OFF IN THE MIDDLE OF HIGHWAY, I WAS SAFELY ABLE TO MOVE IT TO THE CURB. I CANNOT IMAGINE WHAT WOULD HAVE HAPPENED IF CAR HAD SHUT OFF. I HAD IT TOWED TO THE NEAREST DEALER AND THERE ARE WORKING ON IT. I JUST HAD A 45000 MILES FACTORY SERVICING WITH SAME DEALERSHIP WHERE THE CAR GOT TOWED TO AND THEY CHECKED ON ALL THE GREEN BOXES. WITHIN A WEEK, I HAD THIS ISSUE. THIS IS WHAT TROUBLING ME.

Air BagsCrash1 injured
Filed Jan 3, 201741,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN INTO THE GARAGE AND STOPPED FOR APPROXIMATELY 10 SECONDS BEFORE EXPERIENCING AN UNINTENDED ACCELERATION AND CRASHING INTO THE GARAGE WALL CAUSING SIGNIFICANT DAMAGE TO THE HOME. DURING THE INCIDENT, THE DRIVER HAD DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TO SURGE FORWARD. ALSO, THE FRONT PASSENGER SIDE SEAT BELT MALFUNCTIONED CAUSING THE FRONT PASSENGER TO BECOME INJURED SUFFERING A MILD CONCUSSION THAT DID NOT REQUIRE MEDICAL ATTENTION A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 03/17/17*LJ THE CONSUMER STATED JUST PRIOR TO THE VEHICLE'S SUDDEN ACCELERATION THE ENGINE REVVED UP. NEITHER THE PASSENGER SEAT BELT NOR THE DRIVER'S SEAT BELT WERE OPERATIONAL. THE AIRBAGS DIS NOT DEPLOY. THE PASSENGER'S HEAD HIT THE DASHBOARD CAUSING NECK AND HEAD INJURIES. UPDATED 09/18/2017*JS

Unknown or Other
Filed Dec 16, 201697,000 milesNC

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 50 MPH, A WARNING INDICATOR ILLUMINATED DIRECTING THE CONTACT TO PLACE THE VEHICLE IN PARK. ALSO, THE BATTERY CHARGE WAS LOW. AFTER WAITING AN HOUR FOR CHARGING, THE VEHICLE JERKED AND BUCKED. THE WARNING INDICATOR ILLUMINATED AGAIN, STATING THAT THE BATTERY VOLTAGE WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Electronic Stability Control (esc)
Filed Oct 27, 201670,000 milesOK

CAR WAS PURCHASED ON 9/10/2016 USED. IT WAS DRIVEN FOR THREE DAYS. WHEN PUTTING THE CAR IN PARK THIS WARNING MSG CAME UP "HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE!". THIS HAPPENED A FEW TIMES THE CAR WAS TAKEN TO DEALERSHIP ON 9/19. THEY COULD NOT DUPLICATE SO IT WAS RETURNED. I WAS INFORMED IF IT HAPPENED AGAIN TO BRING IT IN. THE WARNING CAME ON AGAIN SO IT WAS TAKEN TO DEALERSHIP ON 10/09. THEY COULD NOT DUPLICATE IT AGAIN SO THEY HAD IT FOR A WEEK TESTED IT EVERY WAY POSSIBLE INCLUDING DRIVING IT FOR A WEEK. THEY CALLED A HYUNDAI REPRESENTATIVE AND THEY INFORMED THEM OF WHAT TO WATCH AND OR LOOK FOR AND TO NO AVAIL NOTHING. IT WAS GIVEN BACK TO ME A WEEK LATER AND I WAS INFORMED IF IT HAPPENS AGAIN DO NOT TURN IT OFF BRING IT STRAIGHT THERE TO OBTAIN A CODE. THIS ONLY HAPPENS WHEN PUTTING IT INTO PARK, AND A COUPLE OF TIMES IT WOULD NOT LET ME START THE CAR I HAD TO WAIT FIVE MIN OR SO, PUSH THE LOCK/UNLOCK ON THE FOB, ANOTHER TIME THAT DID NOT WORK I HAD TO GET OUT OF CAR LOCK IT GET IN CAR LOCK IT AND THEN LOCK/UNLOCK IT FROM WITH IN AND IT STARTED. NOT SURE IF ALL THAT CORRELATED WITH IT BUT IT WORKED. *TR

Engine
Filed Oct 5, 201662,000 milesFL

THE HYUNDAI SONATA HYBRIDS HAVE A BELT CALLED "HSG BELT" WHICH BROKE IN MY VEHICLE, CAUSING THE CAR TO DIE WHILE ON A VERY BUSY HIGHWAY. I WAS ON THE SIDE OF THIS HIGHWAY FOR 5 HOURS WAITING TO BE TOWED. THE DEALER COMMUNICATED THAT THE HSG BELT BROKE AND IS A PART THAT IS RECOMMENDED TO BE CHANGED EVERY 30,000 MILES. THAT IS REDICULOUS! THIS SHOULD BE A RECALL AS OWNERS ARE UNAWARE OF THIS PART GOING BAD IN SUCH A SHORT TIME. IT ALSO CAUSES SIGNIFICANT DAMAGE WHEN IT BRAKES ($1600). MOST IMPORTANTLY IT PUT ME IN A VERY DANGEROUS SITUATION. AT MINIMUM HYUNDAI SHOULD BE REQUIRED TO SEND ALL OWNERS A NOTICE COMMUNICATING THIS PART SHOULD BE REPLACED SO OFTEN! HYUNDAI NOW CONSIDERS THIS PART A "MAINTENANCE" PART, THUS IT ISN'T COVERED UNDER ANY WARRANTEE. IN MY OPINION THIS IS HYUNDAI MAKING AN ISSUE GO AWAY BY CALLING IT A "MAINTENANCE PART". IT IS DANGEROUS AND THE ISSUE OR REPLACEMENT IS NOT ADEQUATELY COMMUNICATED TO THE SONATA HYBRID OWNERS/BUYERS.

Service Brakes
Filed Oct 3, 201631,101 milesKY

I WAS DRIVING MY VEHICLE OUT OF MY NEIGHBORHOOD, TRAVELING AT OR AROUND 25 MPH. AS I APPROACHED THE STOP SIGN THAT EXITS OUT TO THE MAIN ROAD, I APPLIED MY BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. I IMMEDIATELY APPLIED THE EMERGENCY BRAKE, WHICH SLOWED THE VEHICLE BUT DID NOT STOP IT. I AVOIDED BEING HIT ON MY DRIVERS SIDE BY TRAFFIC AND WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP IN THE CENTER MEDIAN OF THE MAIN CITY ROAD. NO WARNING LIGHTS OR CHIMES CAME ON NOTIFYING ME OF A BRAKE ISSUE. THE VEHICLE WAS TAKEN TO THE LOCAL HYUNDAI DEALERSHIP WHERE THEY HAD IT IN THEIR SHOP FOR 14 DAYS.

Service Brakes
Filed Oct 3, 201635,611 milesKY

I WAS APPROACHING A RED LIGHT WHILE DRIVING IN CITY TRAFFIC, TRAVELING 35-40 MPH, WHEN I TOOK MY FOOT OFF THE GAS TO SLOW DOWN AND PREPARE TO STOP FOR TRAFFIC AND THE RED LIGHT. WHEN I APPLIED MY BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT SLOW DOWN OR STOP, WARNING CHIMES BEGAN TO GO OFF. I SWERVED TO AVOID HITTING SEVERAL VEHICLES IN FRONT OF ME AS I APPLIED THE EMERGENCY BRAKE, WHICH ONLY GAVE ENOUGH RESISTANCE TO SLOW BUT NOT STOP THE CAR. I WAS ABLE TO GET MY VEHICLE TO SLOW TO A STOP WHEN IT STARTED TO ROLL BACKWARDS, THE ONLY WAY I WAS ABLE TO KEEP THE VEHICLE FROM ROLLING BACKWARDS WAS TO SHIFT IT IN TO PARK. ONCE I WAS SAFELY STOPPED, I OBSERVED IN THE INFORMATION NOTIFICATION CENTER A BRAKE SYSTEM FAILURE MESSAGE, WHICH WAS THE REASON FOR THE WARNING CHIMES. I CONTACTED HYUNDAI ROADSIDE ASSISTANCE AND THEY TOWED IT TO THE NEAREST HYUNDAI DEALERSHIP. THIS IS THE 2ND COMPLETE BRAKE FAILURE IN 6 MONTHS, 9TH TIME IN AND OVER 30 DAYS, AND COUNTING, FOR BRAKE ISSUES.

Engine
Filed Aug 4, 201664,000 milesMI

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 25 MPH, A LOUD KNOCKING SOUND WAS HEARD FROM THE HOOD OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Fuel/Propulsion System
Filed Jul 13, 201642,143 milesCA

HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. 1ST OCCURRENCE MILES - 42,143. 2ND OCCURRENCE MILES - 42,276 THIS IS THE SECOND TIME IN A WEEK I'M TAKING THE CAR INTO THE DEALER FOR THE SAME HYBRID MALFUNCTION. THE CAR GAVE ME THE HYBRID WARNING, THEN WHILE TRYING TO PULL THE CAR OVER SAFELY, THE CAR LOST ALL POWER AND STALLED. THIS OCCURRED ON A BUSY CITY STREET. STEERING IS ALSO AN ISSUE, THE CAR DOES NOT TRACK STRAIT. THE CAR'S STEERING CONSTANTLY HAS TO BE CORRECTED TO TRACK STRAIT.

Electrical System
Filed Feb 2, 201652,765 milesCA

CAR STOPPED IN THE MIDDLE OF LOCAL STREET ROAD AND NOT ABLE TO BE DRIVEN TO MOVE TO SIDE OF ROAD. CAR TOWED TO DELAER FOR REPAIR. WANT TO WARN ABOUT THIS DANGER TO OTHER OWNERS. WE WERE LUCKY SINCE NO ONE WAS BEHIND US WHEN THE CAR IMMEDIATELY STOPPED IN THE MIDDLE OF THE ROAD. CAR WAS REPAIRED BY DELAER AS FOLLOWS. TECH SCAN CODES AND FOUND CODES U1007, P1775, P1774. TECH CHECK A/T FLUID, RED COLOR, SMELL NORMAL. RESET CODES, CODES COME BACK. TSB PROVIDED BY TECH LINE. TECH FOLLOW TSB#14-HC-003, RESULT TO REPLACE OIL PUMP CONTROL UNIT AND RECHECK. AFTER REPLACING OIL PUMP CONTROL UNIT, SAME PROBLEM PRESENT. TECH REPLACE OIL PUMP, AND FOUND OPEN YELLOW WIRE FROM OIL PUMP UNIT TO OIL PUMP. CAR RUNS NORMAL AND NO CODES PRESENT AT THIS TIME. TECH TRY TO PUT THE OLD OIL PUMP AND PUMP MODULE BACK IN, PROBLEM HAPPENED AGAIN. TECH CONFIRM THE PUMP AND MODULE ARE BAD. NEW OIL PUMP AND MODULE REINSTALLED. CAR UNDER WARRANTY AND REPAIR WAS SUCCESSFUL. DELAER DID A GOOD JOB KEEPING ME INFORMED ON THE PROGRESS, EVEN THOUGH IT TOOK LONGER THAN EXPECTED TO REPAIR THE CAR.

Steering
Filed Jan 21, 201628,000 milesFL

THE ELECTRONIC POWER STEERING WITH STEER ASSIST OPTION ON THIS VEHICLE MAKES IT VERY DIFFICULT TO HOLD A STRAIGHT LINE WHILE DRIVING. I CONSTANTLY HAVE TO CORRECT THE STEERING TO KEEP THE VEHICLE IN CONTROL ON A STRAIGHT LINE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE. I BROUGHT IT TO THREE DIFFERENT HYUNDAI DEALERSHIPS , FINALLY THE LAST DEALERSHIP ACTUALLY TRIED TO RECTIFY THE PROBLEM TWICE ADJUSTING THE ELECTRONIC POWER STEERING CONTROL SWITCH. THIS SWITCH HAS FOUR DRIVING MODES FROM COMFORT TO SPORT. THE LAST VISIT THE TECHNICIAN PLACED IT IN THE SPORT MODE FOR BETTER STEERING RESPONSE WITH LESS PLAY IN THE STEERING, THIS DID HELP SOMEWHAT BUT THE CAR STILL DRIFTS TO THE LEFT WHILE DRIVING. TWO FOUR WHEEL ALIGNMENTS WERE PERFORMED BUT STILL COULD NOT SOLVE THE DRIFTING PROBLEM. THIS DRIFTING IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WILL GO INTO ANOTHER LANE IF I DO NOT CONSTANTLY CORRECT THE STEERING. IN OVER 30 YEARS OF DRIVING EXPERIENCE WITH MULTIPLE VEHICLES I NEVER HAD SUCH A PROBLEM. I SENT HYUNDAI AN EMAIL ABOUT THIS AND IT LED TO NOWHERE BUT CALL A THIRD PARTY MODERATOR. THAT IS AN EXTREMELY DISAPPOINTING RESPONSE AND I'M TOTALLY DISGUSTED ABOUT THIS. I SEARCHED ONLINE IF OTHER OWNERS HAD THE SAME PROBLEM AND I'LL TELL YOU THERE ARE MANY OWNERS WITH THE SAME PROBLEM IT'S A SHAME HYUNDAI IS IGNORING SUCH A SAFETY ISSUE. I HOPE THIS COMPLAINT WILL LEAD TO A RESOLUTION BEFORE A SERIOUS INJURY AND/OR FATALITY OCCURS. PLEASE

Electronic Stability Control (esc)
Filed Nov 21, 201541,000 milesCO

AS I STARTED TO SLOW DOWN FROM 75MPH THE CAR STARTED TO BEEP AND THE READY LIGHT WAS FLASHING. MANY INDICATOR LIGHTS CAME ON TO INCLUDE THE BATTERY INDICATOR LIGHT, AND THE AMBER BOX WITH A WRENCH IN IT. IT SAID "CHECK HYBRID CHARGING SYSTEM" AND "SAFELY PULL OVER" AS THE CAR SLOWED DOWN THE CAR WOULD NO LONGER GO FORWARD, THE LIGHTS DIMMED AND WOULD NO LONGER ACCELERATE.

SeatsFire
Filed Sep 30, 201527,000 milesCA

TWO WEEKS AGO THE REAR LEFT SEAT SPONTANEOUSLY CAUGHT FIRE WHILE DRIVING. I BELIEVE THIS WAS CAUSED BY THE SEAT WARMERS BUT THE CASE IS STILL UNDER INVESTIGATION. HYUNDAI CORPORATE AMERICA HAS BEEN EXTREMELY UNRESPONSIVE TO THIS ISSUE.

Unknown or Other
Filed Aug 25, 201543,000 milesGA

I HAVE A PUSH BUTTON VEHICLE. WHEN I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. HAD TO CALL ROAD SIDE ASSISTANCE TO TOW TO THE DEALERSHIP. INITIAL WAIT TIME FOR THE VEHICLE NOT STARTING WAS OVER 1 HOUR.

Electrical System
Filed Aug 25, 2015GA

I HAVE A PUSH BUTTON VEHICLE. I WAS AT HOME AND I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. MULTIPLE UNSUCCESSFUL ATTEMPTS OVER 30 MINUTES. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. AFTER 45 MINUTES, THE CAR STARTED WITHOUT ANY INTERVENTION.

Electrical System
Filed Aug 25, 2015GA

I HAVE A PUSH BUTTON VEHICLE. I WAS AT HOME AND I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. MULTIPLE UNSUCCESSFUL ATTEMPTS. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. AFTER 1 HOUR, THE CAR DID NOT START AND WAS TAKEN TO SERVICE AT THORNTON ROAD HYUNDAI. INITIALLY, THE CAR DID NOT START UPON ARRIVAL TO THE DEALERSHIP, HOWEVER AFTER 10 MINUTES (WITHOUT ANY INTERVENTION), THE CAR DID NOT START. THE VEHICLE STAYED AT THE DEALER UNTIL 5/7/15, WHERE THE DEALERSHIP COULD NOT DUPLICATE THE COMPLAINT/PROBLEM.

Structure › BodyCrash
Filed Aug 21, 201528,000 milesWI

ON 19 JUL 2013, AN INSURED DRIVER ON MY AUTO POLICY WAS DRIVING IN NORTH DAKOTA AND HIT A DEER. THE RIGHT FENDER, RIGHT HEADLIGHT, HOOD AND BUMPER WERE DAMAGED. SHE CALLED ME & I TOLD HER IF IT WAS SAFE TO DRIVE, TO CONTINUE DRIVING. SHE KEPT DRIVING AND THEN THE OVERHEATING LIGHT CAME ON. SHE PULLED THE CAR OVER IN LESS THAN A MINUTE. SHE CALLED ME AGAIN & I TOLD HER TO CALL HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO ABRA IN BISMARCK, ND. THEY REPAIRED THE VEHICLE. THE COST WAS $9760.00. THEY WERE IN THE PROCESS OF MOVING IT FROM THE REPAIR SHOP TO THE PAINT SHOP, WHICH WAS RIGHT NEXT DOOR. THEY TURNED ON THE ENGINE & AS IT WAS SITTING THERE, IT STARTED SPEWING RADIATOR FLUID. THEY TURNED IT OFF AND TOOK THE CAR TO HYUNDAI OF BISMARCK. THEY DETERMINED THAT THE HEADS WERE WARPED AND THE ENGINE WAS DESTROYED. AFTER THE COST OF THE NEW ENGINE WAS ADDED TO THE COST OF REPAIRS, THE CAR WAS TOTALED. I DON'T THINK THAT IF A PERSON PULLS OVER WITHIN A MINUTE OF THE OVERHEATING LIGHT COMING ON. THAT IT WILL WARP THE HEADS. THE WHOLE REASON FOR THE LIGHT IS TO WARN THE DRIVER.. I BELIEVE THAT EITHER THE MOTOR WAS DEFECTIVE OR THE COMPUTER WITHIN THE VEHICLE WAS DEFECTIVE & DIDN'T COME ON EARLY ENOUGH BEFORE THERE WAS DAMAGE TO THE HEADS & WAS NOT CAUSED BY THE PERSON DIRIVING. THIS INSURANCE CLAIM WENT TOO FAST AND USAA SIGNED OFF AND TOTALED THE VEHICLE JUST ON NUMBERS, NOT ON ANY INVERSTIGATION OF THE REASON WHY THE HEADS WERE WARPED AND DESTROYED THE ENGINE. THE 414 NUMB

Vehicle Speed Control
Filed Aug 14, 20155,400 milesGA

I BOUGHT THIS 2013 HYBRID NEW ABOUT 6 MONTHS AGO. THERE ARE 2 MAIN ISSUES I HAVE HAD WITH THE CAR. FIRST: THE PROBLEM IS THE CAR SOMETIMES GOES ABOUT 3 MPH FOR APPROXIMATELY 25 FEET BEFORE LURCHING WITH GREAT ACCELERATION. I DROVE WITH THE 'ENERGY FLOW' MODE ON THE DISPLAY TO SEE WHAT WAS SHOWING WHEN THIS PROBLEM WAS OCCURRING. ACCORDING TO THE OWNER'S MANUAL THE DISPLAY WAS SHOWING THE "ENGINE GENERATION/MOTOR DRIVE" (TO DECELERATE THE VEHICLE, ENGINE BRAKING IS USED WHILE THE REGENERATIVE BRAKING IS APPLIED AND ALSO CHARGES THE HYBRID BATTERY. [ENGINE>BATTERY>WHEEL]). THIS SOUNDS LIKE A DECELERATION MODE, BUT SHOULD THIS BE HAPPENING WHEN MY FOOT IS PRESSING THE GAS PEDAL? IT HAS OCCURRED WHEN I HAVE SLOWED TO MAKE A LEFT TURN AND ALSO WHEN ACCELERATING FROM A DEAD STOP. IT HAPPENS WHEN I AM APPLYING STEADY PRESSURE OR PUMPING THE PEDAL. THIS CAN BE A HUGE POTENTIAL PROBLEM/ACCIDENT WAITING TO HAPPEN IF I AM ATTEMPTING TO TURN OR CROSS A ROAD WITH ONCOMING TRAFFIC BECAUSE I MAY NOT BE MOVING FAST ENOUGH TO CROSS BEFORE THE TRAFFIC GETS TO ME. EVEN IF THEY WERE OVER A HUNDRED FEET AWAY WHEN I STARTED THE TURN/TO CROSS THE INTERSECTION. SECOND: AS HAS BEEN PREVIOUSLY MENTIONED BY OTHERS, THERE IS A 'THUMP' FELT AT TIMES WHILE BRAKING. IT IS FELT IN THE DRIVER'S SEAT AND THROUGH THE BRAKE PEDAL AND ALSO FELT BY THE PASSENGER'S THROUGH THEIR SEATS. THE BEST WAY TO DESCRIBE IT WOULD BE THE FEELING OF BEING REAR-ENDED AND PUSHED FORWARD SEVERAL INCHES. AS DRIVER, MY HEAD IS USUA

Fuel/Propulsion System
Filed May 23, 201575 milesNJ

DAY AFTER PURCHASE, BEEPS AND NOTIFICATION TO PULL OVER AND CHECK CHARGING SYSTEM. HAD CAR TOWED ONE WEEK LATER CAR WAS RETURNED TO US. DEALER INSTALLED A NEW BATTERY. RUNNING FINE EXCEPT BRAKES MAKE A NOISE WHEN DEPRESSED QUICKLY. MARCH 28TH, 11 MONTHS LATER COMING HOME FROM FLORIDA, DRIVING ON INTERSTATE 95 LATE AT NIGHT IN STOP & GO TRAFFIC, BEEPS AND NOTIFICATION TO PULL OVER AND CHECK CHARGING SYSTEM. PULLED CAR OVER SHUT OFF. RESTARTED CAR AND CONTINUED DRIVING. CHECK ENGINE LIGHT STAYED ON FOR 24 HRS. RETURNED TO DEALER THAT WEEK COULD FIND NOTHING WRONG WITH CHARGING SYSTEM. AND COULD NOT DUPLICATE BRAKING SOUND AT DEALERSHIP, BUT STILL MAKING NOISE SPORATICALLY. MAY 15TH, LATE ON A SATURDAY NIGHT, STOPPED TO MAKE LEFT HAND TURN, I STARTED TO ACCELERATE, HALF WAY INTO THE TURN, CAR WOULD NOT ACCELERATE, BELLS AND NOTIFICATION TO CHECK CHARGING SYSTEM. WITH TRAFFIC COMING TOWARDS ME, I HAD TO SHUT DOWN ENGINE AND RESTART AGAIN. IF ONCOMING TRAFFIC WAS SLIGHTLY FASTER I WOULD HAVE BEEN HIT. CHECK ENGINE LIGHT STAYED ON OVERNIGHT BUT WENT OFF THE NEXT DAY. RETURNING TO DEALER THIS WEEK. DON'T EXPECT ANY POSITIVE RESULTS AS LAST TIME THEY SAID THEY CANNOT FIND ANYTHING WRONG. I LOVED MY CAR, HOWEVER DRIVING IT NOW MAKES ME VERY NERVOUS!

Electrical System
Filed Apr 15, 201517,200 milesVA

REAR TAILLIGHT ASSEMBLIES X 4 {LEFT AND RIGHT TRUNK HOOD ASSEMBLIES AND THE OUTER TURN SIGNAL/BRAKELIGHT ASSEMBLIES) HAVE POOLING OF WATER AND CONDENSATION/DEBRIS BUILDUP INSIDE THE LENS COVERS. ALSO NOTICED CONDENSATION AND LIQUID BUILDUP WITHIN THE LICENSE PLATE ILLUMINATION LENSES. VERY CONCERNING AS THESE ARE ELECTRICAL COMPONENTS THAT ARE CONTAINED NEAR THE HIGH-VOLTAGE LITHIUM BATTERY CONTAINED WITHIN THE TRUNK SPACE. *TR

Visibility/Wiper
Filed Mar 7, 201518,455 milesSC

THE SONATA HYBRID HAS A MAJOR FLAW AND IT'S THE GAS MILEAGE. I WAS TOLD I WOULD GET AT LEAST 45 MPG WITH SENSIBLE DRIVING AND THAT WAS A LIE. ON COLD DAMP MORNING AND AFTER A COLD FOG THERE WOULD BE CONDENSATION ALL OVER THE FRONT AND BACK WINDSHIELDS TO THE POINT WHERE WATER DROPLETS WOULD RUN ONTO THE DASHBOARDS AND BACK SEATS. ALSO THE CAR HAS A SAFETY ISSUE WITH THE LOW BEAM HEAD LIGHTS AT NIGHT ESPECIALLY IN THE COUNTRY. AT 50 MPH YOU OUT RUN YOUR HEAD LIGHTS AND CAN'T SEE FAR ENOUGH AHEAD OF YOU TO STOP IN TIME IF SOMETHING RUNS ACROSS IN FRONT OF YOU. *TR

Air BagsCrash4 injured
Filed Feb 13, 201538,000 milesCA

I'M DROVE ON HWY101S IN SF FOLLOW THE HWY SPEED. WHEN THE CAR AHEAD SLOWDOWN AND STOPPED AND I DID TOO BUT THE CAR BEHIND WON'T STOP AND HIT ME FROM THE HWY SPEED THEN PUSH ME HIT THE FRONT CAR AHEAD AND ANOTHER CAR HIT THE CAR BEHIND ME PUSH HER HIT ME AGAIN AND ANOTHER CAR ALL 5 INVOLVED THIS INCIDENT. I'M THE SECOND ONE. MY CAR WAS DAMAGED THE TRUNK POP UP BEND V SHAPE THE FRONT LID AND BUMPER BEND BUT THEY HAVE NO ANY POSITIONS OF AIRBAG POP UP COME OUT TO SAVE ME AND MY PASSENGER FRONT AND BACK SEAT......UPDATED 03-11-15 *BF *TR UPDATED 9/20/2017*CN

Service Brakes
Filed Jan 27, 201530 milesKY

THE BRAKE PEDAL MAKES A NOISE WHEN YOU DEPRESS THE PEDAL. AT TIMES THE PEDAL STICKS MOMENTARILY THEN THE BRAKES WILL GRAB, AS IF I SLAMMED ON THE BRAKES. THE ISSUE WAS LOOKED AT BY THE DEALERSHIP WHO VERIFIED THE, SQUEAK, DUCK SOUND COMING FROM THE PEDAL AREA BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE. THIS ISSUE WAS BUMPED UP TO HYUNDAI CORPORATE ENGINEERS WHO HAVE NOT "FOUND" A SOLUTION. THE SOUND IS CONSISTENT AND THE SUDDEN BRAKE GRAB OCCURS INTERMITTENTLY. *TR

Tires
Filed Jan 21, 201515,559 milesMD

KUMHO TIRE SOLUS KH25 215 55 R17 DEVELOPED 2 GOLF BALL SIZED BULGES ON THE TIRE'S OUTSIDE SIDEWALL. I CALLED KUMHO & EXPLAINED THE PROBLEM TO THEM. THEY TOLD ME OVER THE PHONE THAT I MUST HAVE HIT A CURB & IT WOULD BE ROAD HAZARD THEREFORE NOT COVERED. I KNOW THE VEHICLE NEVER HIT A CURB. THEY TOLD ME I CAN TAKE IT TO A DEALER & HAVE THEM INSPECT THE TIRE. THEY SAID 99.9% IT IS THE DRIVERS FAULT. THE NUMBER THEY GAVE ME WAS TO NATIONAL TIRE & BATTERY. THEY SAID THEY DO NOT DEAL WITH KUMHO TIRES. THEY STOP SELLING THEM BECAUSE OF TO MANY PROBLEMS. I CALLED BACK & WAS TOLD TO TAKE IT TO SEARS. THEY DIDN'T KNOW THE PHONE #.THIS IS A SAFETY ISSUE. IT HAS DELAYED ME FROM TAKING MY VACATION TO FLORIDA. IT IS A SAFETY ISSUE. *TR

Service Brakes
Filed Dec 12, 20141,000 milesTX

I TOOK MY SONATA HYBRID IN FOR SERVICE. I TOLD THE SERVICE MANAGER THAT EVERY MORNING I GET INTO THE CAR AND I APPLY THE BRAKES WHEN STARTING, THE BRAKES MAKE A NOISE. IT ALMOST SOUNDS LIKE AN OLD RUSTY SPRING THAT SOMEONE IN TRYING TO PUSH DOWN AND IT SQUEAKS. IT DOES NOT MAKE THIS NOISE WHEN THE CAR HAS BEEN DRIVEN. ONLY WHEN ITS COLD OR JUST BEING STARTED. THE TECHS WERE UNABLE TO FIND ANYTHING BUT TOLD ME TO KEEP AN EYE ON IT AND IF ANY RECALLS CAME IN THEN THEY MIGHT BE ABLE TO FIX THE PROBLEM. IT HAS BEEN DOING THIS FOR A LONG TIME. NOT GETTING ANY WORSE AND NOT GETTING BETTER BY ITSELF. IT JUST SHOULD NOT BE DOING THIS ON A NEW CAR, PERIOD. *TR

Steering
Filed Dec 9, 201414,000 milesSC

WHILE DRIVING NORTH ON I-95 TO A FAMILY FOURTH OF JULY PARTY THIS PAST SUMMER I STARTED TO HAVE A PROBLEM WITH MY SONATA'S STEERING SYSTEM. I FELT THE STEERING WHEEL GRAB AND HOLD ITSELF IN PLACE FOR AN INSTANT. IN THAT INSTANT I SENSED THAT I HAD TO EXERT EXTRA STRENGTH TO THE STEERING WHEEL TO FORCE IT TO RELEASE ITSELF FROM THE SURPRISING AND FRIGHTENING GRAB. THANKFULLY, THE EXTRA EXERTION ON MY PART RELEASED THE GRAB RIGHT AWAY BUT ANOTHER GRAB OCCURRED WITHIN A FEW SECONDS. I HAD TO DRIVE THE REST OF THE WAY TO VIRGINIA BEACH WITH THIS FEELING OF GRAB AND RELEASE, GRAB AND RELEASE, GRAB AND RELEASE OCCURRING EVERY FEW SECONDS. THE RETURN TRIP BACK HOME ON I-95 TO SOUTH CAROLINA A FEW DAYS LATER WAS JUST AS BAD. THIS STEERING PROBLEM JUST ABOUT DROVE ME TO DISTRACTION. I FELT LUCKY TO GET BACK HOME ALIVE AND WELL. ONCE AT HOME I REALIZED THAT THE SONATA'S STEERING SYSTEM DOES NOT GRAB AT LOWER SPEEDS. IT DOESN'T GRAB IF YOU KEEP THE SPEED BELOW FORTY-FIVE MILES PER HOUR, BUT WHENEVER I GET THE SPEED UP TO FIFTY MILES PER HOUR OR HIGHER IT STARTS TO GRAB. THE HYUNDAI DEALERSHIP WHERE I PURCHASED THE CAR TOOK IT OUT FOR A TEST DRIVE BUT THEY DIDN'T TAKE IT OUT ON A HIGHWAY SO THEY DIDN'T GET THE CAR'S SPEED UP HIGH ENOUGH AND,THEREFORE, REPORTED THAT THEY DIDN'T FEEL ANY GRABBING. SO I WAS LEFT WITH A FAIRLY NEW SONATA THAT IS STILL UNDER WARRANTY BUT NOT ABLE TO DRIVE IT OVER FIFTY MILES PER HOUR. I RECENTLY TOOK THE SONATA TO OUR REGULAR GARAGE AND PAID TO HAVE THE WHEEL

Structure
Filed Nov 4, 201412,677 milesTX

THE BIGGEST PROBLEM IS THE BLIND SPOT IT IS BECOMING EXTREMELY DIFFICULT TO DRIVE AND CHANGE LANES AS THE BLIND SPOT IS NOT AT ALL VISIBLE EVEN IF YOU CHANGE THE SEATING POSITION. I WISH THEY CHANGE THE BLIND SPOT MIRRORS. *TR

Service Brakes
Filed Jul 27, 20144,000 milesCA

DEAR. I HAVE NOT GOT AN INCIDENT, BUT THE BRAKE HAS A PROBLEM. WHEN I PUT ON THE BRAKES, IT SOUNDS STRANGE. I VISITED THE DEAR SHOP AND THEN THEY CANNOT FIND THE REASON. THE SERVICE CENTER INQUIRES A HYUNDAI HEADQUARTER ABOUT THE REASON. THEY CALLED ME THAT IT IS NO PROBLEM FOR SAFETY AND ARE FINING THE REASON. HOWEVER, I AM SO AFRAID OF DRIVING EVEN THE SAFETY IS FINE. THIS IS THE BRAKE PROBLEM. I JUST LET YOU KNOW THIS PROBLEM. PLEASE FIGURE OUT THIS PROBLEM. *JS

Engine
Filed Jul 1, 20145,600 milesOH

THE VEHICLE LURCHES FORWARD DURING DECELERATION THUS PULLING PRESSURE OFF OF THE BRAKE PEDAL AND CAUSING YOU TO PUT EVEN MORE PRESSURE ON THE BRAKES TO COMPENSATE. VEHICLE WILL SLIDE ON ICY ROADS AT THIS POINT. VEHICLE ALSO HAS LITTLE TO NO ACCELERATION ON ELECTRIC MOTOR AFTER THE VEHICLE IS HOT. MAKING A LEFT TURN FROM A STOP WITH ONCOMING TRAFFIC IS HAZARDOUS SINCE THE VEHICLE CAN TAKE UP TO 7 SECONDS BEFORE IT ACCELERATES ENOUGH TO COMPLETE THE TURN AND CLEAR THE ONCOMING LANE. BOTH PROBLEMS SEEM RELATED. THE FIRST WOULD APPEAR TO BE FREE WHEELING WITH NO ENGINE TYPE BRAKING APPLIED WHILE SWITCHING FROM ENGINE TO ELECTRIC. THE SECOND WOULD BE FROM NO ELECTRIC MOTOR ENGAGEMENT DURING INITIAL ACCELERATION FROM A STOP OR SLOW TO TURN MANEUVER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Sonata Hybrid → · Every Sonata Hybrid year → · How the figures are calculated →