The adaptive cruise control does not allow the use of sunglasses to be worn while the cruise control is engaged. The cruise control will immediately shut off when sunglasses, and some prescription glasses are worn. This is a safety issue as you are not allowed to wear sunglasses on a sunny day or when the sun is low in the sky and it is below the car's sun visor. The same camera that is looking at the drivers eyes also controls other safety features and disables them when the driver is wearing their sunglasses, and some prescription glasses as well
2025 Hyundai Santa FE complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2025 record →
My 2025 Hyundai Santa Fe Hybrid with 1724 miles was unresponsive in the garage. Not able to get in the car because the 12v battery was completely drained. Hyundai dispatched a tow truck to take it to the local Hyundai dealership. A service provider did call me to let me know the car was there. He also told me that apparently this problem I had was a known issue with the 2025 Santa Fe Hybrids. I had no advance warning of any imminent problems with the battery.
I was trying to merge with 70 mph traffic and could not accelerate last 35 mph. Apparently a speed limiting feature came on that has never came on before decided to engage. My daughter and I were terrified and pulled over and googled what the heck had happened. We went into the settings and this feature was not selected at all so I have no idea why it decided to engage itself.
Consistently after 10-20 minutes of driving with steering assist or immediately upon driving on cold days (under 50F), the steering wheel generates loud squeaking noises with the steering wheel stiffening and becoming harder to turn, creating a potential safety issue. The change is gradual but required a full stop of the car, shutdown, and restart to remedy. This issue has persisted for months and other Hyundai owners have shared the issue on various forums with Hyundai’s solution to replace the full steering column in some instances. Many owners seem to not be able to get help as dealers are not able to easily replicate this issue without lengthy drives.
Battery/Electrical: 3 separate occasions the battery drained completely overnight, requiring mechanical key to open and jumpstart services from AAA (covered under Hyundai services). Risk of leaving me stranded on isolated areas. Problem confirmed via 3 requests for AAA to jumpstart my vehicle. Hyundai service dept inspected vehicle, confirmed low battery levels, unable to reproduce issues overnight, reported no electrical or mechanical issues that would cause battery drain. No warning messages, lamps, or symptoms prior to each failure. Steering wheel column has friction squeak when using driver assist and adjusting direction. No issues at this time.
1. [XXX] – I went to get into the Satna FE, the lights blinked and mirrors moved into the unlock position, but doors would not open. I had to use my husbands car since he was out of town to get to work. I came home at lunch after calling my husband and my salesperson , Paula and used the valet key and was able to unlock and get into the vehicle. I then started the Santa FE and this is when the safety warning message appeared. I felt unsafe and Paula had the Hyundai of Statesboro tow the vehicle from my home, retained it for approximately three days, and reported the issue resolved after clearing diagnostic messages and conducting a 50-mile road test. Vaden of Statesboro contacted me on October 17th stating it was ready for pickup and all the codes were cleared. I picked it up on October 18th. 2. [XXX] – The same issued with the doors not opening and had to use the valet key again, the safety warning reappeared around midday while driving, accompanied by a hard shift / drivetrain shock. The vehicle was returned to Hyundai of Statesboro at approximately 5 p.m. The dealer acknowledged the repeated issue and provided a rental vehicle for me ([XXX]), while repairs continue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We purchased a 2025 Hyundai Santa Fe Caligraphy Vin [XXX] in July 2025. During a road trip the following week when we got on the interstate and my wife turned on Cruise Control she began getting notifications on the front panel telling her to keep her eyes on the road and drive safely. These notifications were showing up during the entire trip (300 miles) every 2-5 minutes. We contacted the dealer and have had it in the shop five times now for them to trouble shoot and try to determine the issue. We also opened a case with Hyundai Corporate which they closed indicating they could not find a problem. I have spent multiple hours riding with my wife, reviewing the owners manual, and researching online in a attempt to resolve this issue. During driving test we have experienced a situation where the Message “Take Control of the car the system is shutting down. Shortly afterwards the Cruise Control shuts down and the driver briefly looses control of steering and acceleration. This is a very dangerous situation at 70 MPH. During my trouble shooting I feel I have narrowed down to issue to the Driver Assist System and the Forward Attention Warning system on our Hyundai. Online research (Reddit) indicates numerous other users are experiencing the same issue across multiple Hyundai models. It’s my opinion that this is a Safety issue since the driver can momentarily loose vehicle control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Hyundai Santa FE. The contact stated that while parked and seated in the vehicle, the instrument panel was blinking on and off several times before going dark. The contact stated that the infotainment system also displayed a blank screen. A dealer was contacted. The vehicle was taken to the dealer for a recall repair, and the contact was informed that there was no failure with the instrument panel. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000.
I’ve had several instances where putting the vehicle into park the system doesn’t register the shifter button being pressed and continues to be in the current gear. IThis seems to be a safety issue since it has happened multiple times ever since I bought the vehicle. I made sure to fully press the Park button but it continues to stay in the drive or reverse gear The first time it happened I did not notice the vehicle did not register the gear change and the car started to roll forward towards a building.
The window washer fluid is does not cover the the upper areas of the window, making it difficult to see particularly in snowy or icy weather.
Bought this brand new Santa Fe in July 2025 and on day 5 after purchasing this vehicle, car stopped accelerating while driving on highway, which is a serious safety concern. Took the vehicle back to the dealership and turned out the issue is with failed catalytic converter and they had to replace it. Since then, the acceleration has not been that great and had continuous issues with random engine noises etc
The contact owned a 2025 Hyundai Santa Fe. The contact’s spouse stated that while at a stop, the vehicle was rear-ended by another vehicle. The spouse reported that during the collision, the driver’s seat belt became inoperable and detached from the driver’s seat. No injuries were sustained, and no medical attention was required. The spouse also stated that the air bags did not deploy during the incident. A police report was filed, and a report number was provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was declared totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,500. The VIN was not available.
The contact owned a 2025 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, a deer jumped out in front of the contact's vehicle. The contact's vehicle crashed into the deer, where it came to a stop by the side of the roadway. The contact stated that none of the air bags deployed. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact did not sustain any injuries. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 10,024.
I just purchased a 2025 Hyundai Santa Fe and the Smart Cruise Control won't work with sunglasses on. There is an Infared sensor on the steering column that has to see your eyes. Sunglasses are needed for this vehicle. If you don't wear them, the sunlight blinds you. The system will beep, display a message stating full face can't be seen, and it shuts the cruise control off and the vehicle decelerates, which is unsafe.
Went By Lee Hyundai of Fayetteville my 2025 Hyundai Santa Fe [XXX] my vehicle gave a warning check transmission oil immediately vehicle was sluggish. I was told to bring it back Monday October 6th they kept it for a week pick it up today October 10th, 2025 they worked on it I had to bring it right back. Went to Sam's club up the street got ready to leave message pops up check your transmission oil immediately call dealer had me to bring it back light stayed on driving there RPM wouldn't get over 2.5 I thought I was going to get run into stopping and going back made there dealership working on it again just purchased it [XXX] little over 3,6004miles I was scared to death INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The alert, "Consider taking a break", produces visual and audible alarms. The audible alarm emits from the dash and has a similar sound to the seat belt not buckled alarm. There is no obvious event that causes the alert. Sometimes occurring minutes after starting the engine, other times randomly during several hours of driving. During normal driving conditions (low traffic, no weather problems) this alert is just annoying. However, during stressful driving with heavy traffic and or weather events, this distraction draws attention away from the task at hand, driving safely. There should be an option to turn this alert off or set the parameters for when it is triggered.
Wearing any kind of polarized sunglasses prevents you from seeing the Heads-Up display and will abruptly disable the adaptive cruise control. The Santa Fe forum has hundreds of complaints about this, yet Hyundai has not done anything to correct the problem. I have asked three different dealers about this problem, and they just repeat the company line (you need to find sunglasses that don't cause a problem). This situation is dangerous and unacceptable.
Yesterday while I was driving I almost was hit by another car in an intersection. My car did not respond fast enough, the engine did not have any stregth. I found today after I took it for service that it needs a replacement of the oil pump. My car is new it only has 4 months of usage and this type of repairs is done in vehicles with a high mileage. This is very uncommon.
The contact owned a 2025 Hyundai Santa Fe. The contact stated that the driver's front door was making an abnormal creaking sound. The contact stated that while driving, but at a standstill, a 2008 Toyota Camry rear-ended the vehicle. There was significant damage on the driver's side of the vehicle. There were no warning lights illuminated. The alert was making the normal dinging sound for the approaching vehicle. The driver sustained a concussion. The passenger sustained injuries to her hip, back, pelvis, and orthopedic system, and medical attention was provided. The contact's daughter was occupying the passenger-side seat, and the seat belt dislodged near her waist from the outside near the door (the seat belt retractor connected to the vehicle's structure). A police report was filed. There was no fire or airbag deployment. The local dealer was contacted, but the vehicle was not diagnosed or repaired, as they were having mechanical issues at the time. The manufacturer was contacted, but no assistance was provided. The Hyundai inspector was able to inspect the vehicle, but the findings were unknown. The vehicle was taken to a collision center, and the vehicle was deemed a total loss. The failure mileage was approximately 5,000.
We have experienced sluggish/poor acceleration response, scary hesitation at take off regardless of how hard you depress the gas pedal and when driving and are at a speed approx.45-55 mph and press the gas pedal as much 75% and there is no acceleration. I have had the vehicle at an authorized Hyundai Dealer repair shop 3 times and have filed a formal complaint with Hyundai. Hyundai states that this problem ridden transmission is operating as designed but not admitting that the design is badly flawed, to the point where Hyundai have discontinued this transmission in the 2026 version of this vehicle. This is not a complaint based on personal preference or likes, yet it is totally based on the fact that this is drivetrain is very unreliable and unsafe.
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while stopped and making a left turn from a cross street, the accelerator pedal was depressed, and traffic allowed the contact to make the turn; however, the steering wheel jerked to the right, and the vehicle jumped over a median strip. The contact stated that there were no warning lights illuminated. The contact stated that the right front passenger’s side tire rolled over the median strip, and then the rear passenger’s side tire next. The contact depressed the brake pedal, and the vehicle stopped in a parking spot on the side of the street. The contact shifted the vehicle to park(P) and turned off the vehicle. The contact observed that the right front passenger’s side tire was flat. The contact called Roadside Assistance, and the technician informed the contact that there was a cut on the inside side wall of the front passenger’s tire. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the passenger’s side front suspension arms and other parts needed to be replaced. The vehicle was repaired; however, the vehicle was difficult to steer while the steering wheel was vibrating. The contact took the vehicle back to the same dealer, who removed the aftermarket parts and replaced the parts with OEM steering and suspension parts; however, there was still a vibration in the steering wheel. The contact stated that several times, while turning to the left, the vehicle would
The attention detection system is the worst designed feature of any vehicle I have ever experienced. It constantly dings while looking directly at vehicles ahead. It is distracting and turns off by looking DOWN directly at the steering wheel. It is a safety hazard and Hyundai needs to push out a fix ASAP or allow the feature to be disabled entirely. You cannot use cruise control without it activated and the feature is a safety hazard that makes the car LESS safe.
The climate control screen is difficult to see, especially in sunlight. This makes it unsafe to change things like fan speed while driving. Interestingly all other screens are very bright but this one screen is not bright and dealer says no adjustment available.
I am writing to raise a safety concern regarding this suv, specifically the lower trim level that lack dedicated ventilation to the third-row seating and small ventilationair ways for second rows. In these vehicles, airflow to rear passengers is minimal to nonexistent, as air vents are only provided in higher trim levels for an additional cost. This design choice creates significant safety risks, especially in regions with extreme temperatures like Arizona. Passengers, particularly children, seated in the third row can experience overheating or discomfort during travel, even when the vehicle’s main air conditioning is running. Basic airflow should not be considered an optional or luxury feature, as it is critical to passenger well-being and safety. By tying proper ventilation to a higher-priced trim, the manufacturer effectively places financial barriers on fundamental passenger safety. I request that this matter be reviewed and investigated to determine whether this practice complies with consumer safety expectations and whether ventilation should be standard across all trim levels.
The windshield wiper fluid is designed to only hit the bottom of the windshield. This does not allow for the windshield to be properly cleaned while the vehicle is in motion. Creates a safety hazard if you cannot wash debris or an excess of bugs from the field of view of the driver. There are multiple complaints regarding the spray location onto the windshield.
Re: 2025 Hyundai Santa Fe VIN: [XXX] I am facing several issues that require immediate attention. Below are the unresolved concerns: Transmission Problems 1. When driving downhill with the cruise control on, the transmission produces significant vibrations and makes a lot of noise. This is unacceptable and needs to be checked and fixed, as I am very concerned about my safety. 2. When accelerating from speeds above 45 miles per hour, the RPMs exceed 5,000, but the car does not increase in speed. The transmission fails to shift properly. This has happened three times, and it is very dangerous. 3. During hot weather, the car has stalled multiple times when I accelerate. This has put me in dangerous situations when the car stalls in traffic. Gas Mileage 4. I have observed a significant reduction in fuel efficiency during high-temperature conditions. Specifically, the gas mileage decreases by approximately 20% to 30% when driving home in the afternoon heat compared to my morning commute, even though I follow the same route. Message sent to Hyundai.com on 7/14/2025 with supporting documents. On July 12, 2025, I arrived at my scheduled service appointment at Earnhardt Hyundai regarding my 2025 Santa Fe. To ensure a thorough evaluation, I provided the service technician with a detailed list outlining the specific issues I have been experiencing with the vehicle (attached for your review). It is deeply concerning that Earnhardt Hyundai did not document or formally acknowledge all the
The contact owns a 2025 Hyundai Santa Fe. The contact stated that the windshield wiper fluid was low. The contact added additional fluid to the reservoir. After the additional fluid was added, the contact became aware that there was windshield wiper fluid on the garage floor. The vehicle was taken to the local dealer, where it was diagnosed and determined that the soy-based feeding tubes to the windshield wipers had been chewed on by rodents. The vehicle was repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle, and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 700. The VIN was not available.
I am reporting a critical safety defect involving my brand-new 2025 Hyundai Santa Fe. While driving on the freeway, the vehicle experienced a complete brake system failure, nearly causing a serious accident. My boyfriend was driving at the time, and when he tried to brake, the vehicle did not stop. He had to take immediate evasive action to avoid crashing, which put both of us — and nearby drivers — in immediate danger. The vehicle was purchased about a month ago and had never been serviced or modified. After the failure, it was towed to Hanlees Auto Mall Hyundai in Richmond, California, where the service department inspected it and confirmed the problem was caused by a missing clamp, which is a critical component of the braking system. This appears to be a manufacturing or dealership oversight. They took photos, documented the issue, and made the repair — but they also told me they cannot guarantee this won’t happen again. There were no warning lights, messages, or symptoms before the failure — the brakes simply stopped working during operation on the freeway. As of now: •The issue has been confirmed by Hanlees Hyundai in Richmond. •I have not yet received a loaner vehicle. •The car is currently in my possession, but I do not feel safe driving it. •I have been in contact with Supervisor Steve at Hyundai of Vacaville, who has offered to pick up the vehicle and provide a loaner, but that has not yet occurred. This is an extremely dangerous failure that occurred on a brand-new
I have had issues with my dual-clutch transmission slipping gears in multiple ways while driving; most commonly while in drive and going downhill the tachometer will aggressively rev when just idling and without pressing the accelerator. Also, when trying to reverse out of a parking space on an incline or decline multiple times I have rolled forward as if in neutral and receiving no power to back the vehicle in reverse. Previously owned a 2023 sonata with similar transmission issues and blew a cylinder on the highway within a year of ownership(engine knocked out while driving about 65 and just lost power and had to pull over on side of highway. Went to dealership yesterday for regular maintenance and told them about transmission issues. They checked vehicle for any tcu updates and there were none. Test drove it and said it was driving normal. I know it’s not driving normally/safely. What can I do?
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving at various speeds and taking her eyes off the road ahead, there was a warning chime and a red warning light illuminated, advising the driver to "Consider taking a Break". The contact stated that the safety feature is the Driver Monitoring: Camera/Sensor and the safety feature was activating while turning her head or moving her eyes from looking ahead. The contact stated that the chime was loud and was distracting while driving. The contact stated that the failure was almost constant. The contact called a local dealer and was advised that the system could not be deactivated. The dealer referred the contact to the NHTSA Hotline to report the issue. The manufacturer was not informed of the failure. The failure mileage was approximately 700.
When approaching red light at low speed, about 3mph, the engine cut off in traffic, "apply brakes" or similar, started strobbing across the screen and then it said to put in park. The pedals were not working for brakes. Car came to a stop and put it in park and started it again. The Sante Fe has 3150 miles on it. No other issues.
Vehicle fails to appropriately recognize when it is put in Park. The dash shows a "P" indicating the vehicle is in park, but emits a continuous beeping sound with a message on the dash that reads, "Auto Stop is Off. Shift to P or N and start engine manually." However, when pressing "P" as it states I must do, it then reads, "Gear already selected," before returning to the previous message. This is all while a "P" is illuminated and beeping is continuous. Throughout this time, if the brake is released, the car begins driving forward as though it is in Drive, not Park. I have 3 separate videos of this happening.To answer the above questions: The vehicle has repeatedly been inspected by a Hyundai dealership and each time I am told the issue cannot be replicated. I am happy to have it inspected again. It most certainly puts my safety and others at risk as it continues driving after I have engaged park. No police or insurance representatives have yet inspected it. No others warnings or messages appear before it occurs, only during. The issue first started just before 5k miles on the car and has since occurred at least 5 more times.
I am unable to use speed control while wearing sunglasses due to the driver attention monitoring. It would be dangerous to drive without sunglasses.
The sensor always goes off stating my eyes aren't on the road to the point it trys to stop the vehicle in traffic. This prevents me from being able to use cruise control because the sensor is causing issues by not detecting my eyes
The Hyundai Bluelink system in my car, which interfaces with interfaces with almost all other computer-controlled systems on the car and through which software updates can be received and installed fails to work on an intermittent basis and the onboard system gives no warning when the Bluelink system has an outage or other malfunction. Large numbers of Hyundai vehicles suffered Bluelink outages beginning in early February 2025 so that system such as Collision-avoidance, emergency braking functions, and "SOS" crash notifications and owner assistance required functions cannot be relied upon. Some owners were notified by an email that their vehicles "may" have a problem and/or "might" need to have a Technical Service Bullitin done by a dealership. No distribution by model, year, or VIN and no mention of the problem as an "outstanding recall or campaign" on the MyHyundai website so that owners might be able to find out about this problem. I have tried to get answers on what the problem was, asked why the first repair campaign done on my car failed to work, why the system suddenly conncected on its own (no notice, no owner intervention to connect), and why did the system then fail again less than 40 days later. Hyundai corporate (case number [XXX]) and Hyundai Bluelink (case number [XXX]) have make promises, broken promises and fail to even provide answers and spend most of their time blaming each other. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
The forward attention warning (FAW) on the 2025 Hyundai Santa Fe calligraphy can not be deactivated. Correction, it can be turned off for normal driving. For instance, driving around the city or not using smart cruise control. As soon as you turn on the smart cruise control it's reactivated and can't be turned off. The FAW does not work when using prescription sunglasses / non prescription sunglasses or if the sun is hitting the inside of the cabin a certain way. The FAW constantly flashes warnings and beeps at you even though you are looking forward and keeping your eyes on the road. If you look far down the road you shift your eyes up some, and the system beeps and flashes warnings to keep your eyes on the road. On a recent 230 miles trip I did not wear my prescription sunglasses / non prescription sunglasses and the FAW system went off at least 50 plus times and I had my eyes on the road at all times. Very distracting, I then had to take my eyes off the road to see why it was beeping and telling me to keep my eyes on the road. The FAW system actually makes for a stressful and distracting drive. At this time the FAW is useless. I took the vehicle to the dealer and the FAW is not a system that can be turned off. Hyundai needs to allow the dealers to be able and deactivate the system.
Hyundai Distracted Driver feature is FAULTY and VERY hazardous! If someone puts on sunglasses to drive SAFELY, the vehicle says you ARE distracted; and cuts the cruise control and starts braking on its own. VERY BAD!!! The vehicle is almost undrivable. Many others are having their dealerships buy their Hyundai Santa Fes back because they are nearly undrivable and are a general US roadway hazard, due to the way the faulty "Distracted Driver" feature kills cruise control AND actually distracts drivers constantly ... causing very unsafe driving conditions. Might have to get our dealership to buy back our brand new 2025 Santa Fe Limited (as MANY others have already done). The Distracted Driver feature actually distracts drivers constantly AND causes unsafe and hazardous driving conditions. Please ... please ... please strongly compel Hyundai to fix this A.S.A.P., by Hyundai issuing a patch to their system update that allows drivers to turn off/disable the hazardous "Distracted Driver" feature. Hyundai Community Posts: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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