Page 19 of 20 · complaints 901–950 of 972

2017 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electronic Stability Control (esc)
Filed Apr 20, 201719,554 milesNJ

DURING ACCELERATION FROM STOP OR LOW SPEED TURN ,CAR HAS NO OR LITTLE RESPONSE FROM ACCELERATOR, HAPPENS ON DRY PAVEMENT AS WELL AS WET, TRACTION CONTROL LIGHT FLASHES.AT THIS POINT THERE IS NO TRACTION ISSUES.REPORTED TO HYUNDAI DEALER CHECKED 3 TIMES AND SAID ALL WAS FINE ,NOT SATISFIED WITH ANSWER I CONTACTED HYUNDAI CUSTOMER SERVICE AND SPOKE TO CHRIS WELLS OPENED A CASE WITH THEM #10059476 ON 3/15/2017.IVE HAD PHONE CONTACT WITH HIM ,HE SAID HE WOULD GIVE IT TO THE GUYS UPSTAIRS BUT STILL NO SATISFACTION.BIG SAFTEY CONCERN!!! PLEASE HELP!

Engine
Filed Apr 16, 20174,000 milesIA

ENGINE STALLED (DIED) WHEN ATTEMPTING TO CROSS 3 LANES OF TRAFFIC. THIS OCCURRED 2 TIMES WHEN ON VACATION. VEHICLE WAS RETURNED TO DEALER FOR SERVICE. DEALER HAD VEHICLE FOR OVER A MONTH AND SAID THEY COULDN'T DUPLICATE PROBLEM. DURING THIS TIME THERE WAS A NATIONAL RECALL ISSUED BY HYUNDAI FOR SANTA FE. I THOUGHT ARE PROBLEMS WOULD BE SOLVED. BUT WAS INFORMED THAT THE RECALL ONLY COVERED UPTO PRODUCTION YEAR 2015. WE RECEIVED A 2017 SANTA FE LOANER FOR USE DURING THE TIME THEY ASSESSED OUR VEHICLE, THIS VEHICLE ALSO STALLED. I REPORTED THIS TO THE SERVICE MAR. HE SAID HE COULDN'T DO ANYTHING UNTIL HYUNDAI AUTHORIZED A RECALL FOR 2017. I TOLD HIM THAT THEY PROBABLY WON'T UNTIL THEY SOLD OFF ALL THEIR NEW VEHICLE INVENTORY. WE TOOK OUR VEHICLE HOME. 1 DAY LATER THE VEHICLE STALLED WHEN MY WIFE PULLED OUT ON TO A BUSY HIGHWAY. THESE VEHICLES ARE A SIGNIFICANT SAFETY HAZARD. *JS

Engine
Filed Apr 7, 2017AZ

2017 SANTA FE ULTIMATE 2.0T. CAR DOES NOT ACCELERATE AND LAGS. HAPPENS AT A LOWER SPEED AND FROM A STOP. VERY SCARY WHEN MAKING A LEFT TURN AND ENTERING FREEWAY.DEPRESSING ACCELERATOR AND NOTHING HAPPENS FOR A SECOND OR MORE, THEN ALL OF A SUDDEN IT TAKES OFF. AT LOW SPEED IN PARKING LOT DEPRESS ACCELERATOR LIGHTLY AND CAR TAKES OFF. WHEN ACCELERATING FROM A STOP CAR WILL ACCELERATE QUICKLY WHILE DEPRESSING PEDAL GENTLY. DOES NOT HAPPEN EVERY TIME BUT IS FREQUENT ENOUGH TO BE CONCERNED. HAS HAPPENED SINCE NEW.

Service Brakes
Filed Apr 6, 201710,100 milesRI

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. EVERY TIME THE BRAKE PEDAL WAS DEPRESSED IN THE MORNING, THE VEHICLE JERKED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

Engine
Filed Apr 6, 2017980 milesOH

SOMETIMES, WHEN I PRESS THE GAS TO ACCELERATE, MY CAR DOES NOT GO. IT WILL MOVE FORWARD AT A SLOW PACE BUT THEN DOESN'T GO AS FAST AS I'M PRESSING THE GAS PEDAL, EVEN THOUGH MY RPMS ARE INCREASING. THIS HAS ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR DOES NOT PERFORM AS IT SHOULD. HAPPENED TODAY FOR PROBABLY THE 10TH TIME SINCE I'VE HAD THE CAR, LESS THAN A MONTH. PULLING OUT OF A PARKING LOT ONTO THE STREET, MY CAR MOVE'S FORWARD VERY SLOWLY THEN WHEN I GO TO INCREASE MY SPEED THE CAR DOESN'T GO FASTER.

Electronic Stability Control (esc)
Filed Apr 5, 2017850 milesMD

WHEN MAKING A RIGHT, LEFT, OR U TURN THE POWER COMPLETELY CUTS OUT AND THE CAR IS LEFT DRIFTING WITHOUT POWER. THEIR IS NO RESPONSE TO PUSHING ON THE GAS PEDDLE WHEN THIS HAPPENS. AT THE SAME TIME ON THE DASH THE ORANGE TRACTION CONTROL LIGHT COMES ON. THIS LAST FOR A NUMBER OF SECONDS AND THEN THE ENGINE STARTS TO ONCE AGAIN RESPOND TO THE GAS PEDDLE. THIS PROBLEM HAS HAPPENED TO ME AND MY WIFE12 TIMES SINCE WE PURCHASED THE CAR 3-1/2 MONTHS AGO. THE PROBLEM HAS OCCURRED IN ALL WEATHER CONDITIONS FROM A STANDING START AND A ROLLING YIELD OR U TURN. THE PROBLEM HAS ALWAYS OCCURRED ON A PAVED PUBLIC, CITY/COUNTY, STREET I HAVE HAD THE CAR TO TWO DIFFERENT DEALERS, ONE SEVERAL TIMES, AND BOTH TELL ME THAT THEIR ARE "NO CODES SHOWING" SO THAT THEIR IS NOTHING THAT THEY CAN DO. YOU HAVE TO EXPERIENCE THE FRIGHT OF LOOSING POWER WHILE YOU'RE IN THE PROCESS OF A RIGHT OR LEFT HAND TURN WITH TRAFFIC COMING AT YOU FROM ONE OR BOTH SIDES TO APPRECIATE HOW TRULY DANGEROUS THIS CAR IS. THIS IS OUR 4TH OR 5TH SANTA FE, UP TO NOW ALL OF THEM HAVE BEEN GREAT BUT I AM AFRAID TO DRIVE THIS NEW CAR WE HAVE NOW.

Electronic Stability Control (esc)
Filed Apr 4, 20171,200 milesVT

HIT POT HOLE AFTER STOP AND STABILITY CONTROL STOPS POWER TO TRANSMISSION...5-8 SECONDS OF NO ACCELARATION HAS CAUSED SAFETY ISSUE WHEN MERGING INTO TRAFFIC. APPEARS TO BE A VERY COMMON PROBLEM ON USER BASED FORUMS.

Engine
Filed Apr 1, 20172,280 milesOH

WHEN ACCELERATING OUT OF A VERY LOW SPEED TURN (SUCH AS TURNING AT AN INTERSECTION OR PULLING OUT OF A PARKING LOT INTO A ROADWAY) THE ENGINE SUFFERS A COMPLETE LOSS OF POWER FOR 1-2 SECONDS. IT DOES NOT HAPPEN ALL OF THE TIME. BUT FREQUENTLY ENOUGH TO MAKE ONE WORRY ABOUT PULLING OUT INTO TRAFFIC.

Unknown or Other
Filed Mar 28, 20171,000 milesWI

APPLE CARPLAY COMPLETELY DISABLES ALL OF THE VEHICLE'S NATIVE AUDIO WARNINGS AND ALERTS WHEN IT IS IN USE. IN OTHER WORDS, IF ONE IS LISTENING TO MUSIC, USING SIRI, OR MAKING A PHONE CALL THROUGH CARPLAY, NONE OF THE CAR'S BUILT-IN SAFETY FEATURES WORK AS DESIGNED; THE AUDIO IS SILENCED AND CARPLAY COMPLETELY TAKES OVER THE AUDIO SYSTEM. THIS WOULD INCLUDE BLIND SPOT MONITORING, LANE DEPARTURE MONITORING, FORWARD COLLISION AVOIDANCE, CROSS-TRAFFIC ALERT, ETC.. THIS ONLY HAPPENS WITH CARPLAY IN USE; IF HYUNDAI'S NATIVE SOFTWARE IS CONTROLLING THE SYSTEM AND THE PHONE IS ONLY CONNECTED THROUGH BLUETOOTH, THE SYSTEMS FUNCTION NORMALLY. HYUNDAI MAKES NO REFERENCE TO THIS IN THEIR MANUALS AND SEEMS TO BE UNAWARE OF THE PROBLEM. APPLE DOES NOT PROVIDE ANY PRODUCT SUPPORT FOR CARPLAY WHATSOEVER. THIS IS A CASE OF A NONESSENTIAL ENTERTAINMENT SYSTEM INTERFERING WITH SAFETY SYSTEMS. HYUNDAI AND APPLE SHOULD BE MADE TO CORRECT THIS, OR AT LEAST MAKE CONSUMERS AWARE OF IT.

Fuel/Propulsion System
Filed Mar 27, 201717,000 milesNJ

CAR HESITATES TO ACCELERATE FROM A COMPLETE STOP, ACCELERATING WHILE COMING OUT OF TURN, OR SLOWING DOWN AND ACCELERATING AGAIN. ALSO SEEMS TO BE USING A LOT OF GAS. HAVEN'T CALCULATED IT YET BUT CAN SEE THE FUEL GAUGE LOWER AS I'M DRIVING. CAR ONLY HAS 17000 MILES.

Engine
Filed Mar 10, 20175,500 milesWI

THE SANTA FE SPORT TURBO ENGINE SEVERELY HESITATES TO ACCELERATE WHEN COMING OUT OF TURNS OR ROUNDABOUTS TO THE POINT WHERE I WAS ALMOST REAR ENDED! WHEN THE ENGINE CATCHES UP, IT JERKS YOUR HEAD BACK. THE OTHER DAY WAS THE WORST WHEN I ENTERED A PARKING GARAGE WITH AN INCLINE. UPON ACCELERATION, THE ENGINE HESITATED TO THE POINT I ALMOST STARTED ROLLING BACKWARDS. WHEN IT FINALLY KICKED IN, THE CAR SURGED FORWARD AS IF THE ACCELERATION PEDAL WAS FLOORED. A PEDESTRIAN LITERALLY JUMPED OUT OF THE WAY THINKING MY CAR WAS GOING TO HIT HIM. THIS ENGINE IS A SAFETY ISSUE!

Power Train
Filed Mar 6, 2017FL

2017 STA FE 7 SEATER:WHEN GOING TO A SLOW SPEED TO ALMOST COMPLETE STOP THEN TRY TO TURN RIGHT FROM THE INTERSECTION,THE SUV CAN'T FIND THE RIGHT GEAR FOR FEW SECONDS THEN LOUNGES ABRUPTLY THAT JOLT YOUR BODY FORWARD AND BACK FROM YOUR SEAT.IT SHIFT BEAUTIFULLY WHEN TURNING TO THE LEFT OR FROM STRAIGHT LINE.IT FEELS VERY WEIRD AND DANGEROUS THAT YOU MIGHT HIT THE CAR IN FRONT OF YOU OR YOU MIGHT BE HIT FROM BEHIND.I HOPE THAT YOUR GOOD OFFICE WILL INVESTIGATE THIS PROBLEM BEFORE ANY ACCIDENT HAPPENS.IT MAKES ME NERVOUS EVERY TIME I MAKE A RIGHT TURN.

Engine
Filed Mar 1, 2017PA

I HAVE A 2017 HYUNDAI SANTA FE ULTIMATE AND LIKE THE OTHER COMPLAINTS, THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE ESPECIALLY AFTER A STOP, BUMP IN ROAD, SLOWING DOWN, ETC. THE DEALERSHIP HAS HAD THE CAR SEVERAL TIMES TRYING DIFFERENT THINGS SUCH AS TRY A DIFFERENT MODE, RESET TRANSMISSION COMPUTER, ETC. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND FILED A COMPLIANT OPEN BUT I DON'T WANT THE CAR ANYMORE IT HESITATES TOO LONG/TOO MANY TIMES AND SCARES THE CRAP OUT OF ME. IT'S DANGEROUS AND NEEDS A RECALLED.

Suspension
Filed Mar 1, 201712,000 milesTX

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

Electronic Stability Control (esc)
Filed Feb 17, 201710,000 milesIL

DURING NORMAL LEFT HAND AND RIGHT HAND TURNS AND U-TURNS, THE TC/ESC CAN ACTIVATE AND CAUSE THE ENGINE MANAGEMENT SYSTEM TO SIGNIFICANTLY REDUCE ENGINE POWER. THIS HAPPENS ON DRY PAVEMENT, UNDER NORMAL ACCELERATION. IT WILL ALSO HAPPEN MORE FREQUENTLY DURING TURNS IF THERE IS A BUMP/POTHOLE/ROAD IMPERFECTION THAT JARS THE SUSPENSION. THIS ISSUE IS DANGEROUS AND HAS NEARLY CAUSED ACCIDENTS. I HAVE HAD TO PULL OFF THE ROAD TO AVOID A COLLISION FROM THE REAR BECAUSE THE ENGINE HAD NO POWER, THE TC/ESC LIGHT WAS FLASHING ON THE DASH. SO FAR MY ATTEMPTS AT THE DEALER TO HAVE THIS FIXED HAVE BEEN UNSUCCESSFUL. I AM WORKING WITH HYUNDAI CONSUMER AFFAIRS TO DETERMINE A SOLUTION.

Electrical System
Filed Feb 17, 2017800 milesGA

WHEN DRIVING SUDDENLY THE CAR DECELERATES MAKING IT NECESSARY TO MASH HARDER ON THE GAS PEDAL TO GET THE CAR TO CONTINUE MOVING. THE USB PORT DOES NOT CHARGE WHICH RESULTS IN THE PHONE LOSING BATTERY LIFE YOU CAN ONLY USE ANDROID AND APPLE CAR ONN THAT PORT SO WHEN TRAVELING LONG DISTANCES YOU MAY BE WITHOUT DIRECTIONS. ITS AN ONGOING ISSUE.

Power Train
Filed Feb 16, 2017MA

MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. DOES ANYONE ELSE HAVE THIS ISSUE? (I HAVE AN APPOINTMENT SOON TO GET IT LOOKED AT, BUT WAS TOLD THAT THERE IS NO ADJUSTMENT THAT THEY CAN DO.) IT IS UNACCEPTABLE AND I'M LOOKING TO HEAR IF THIS IS A COMMON. THE OWNERS MANUAL STATES THAT PERFORMANCE IN ECO MODE IS LESS. BUT THIS IS VERY ANNOYING AND BORDERS BEING DANGEROUS.

Power Train
Filed Feb 15, 20179,000 milesNY

2017 HYUNDAI SANTA FE SPORT 2.0 T WHEN MAKING A TURN DURING ACCELERATION, SUDDEN POWER LOSS TO ENGINE. USUALLY HAPPENS IN 2ND GEAR, ESPECIALLY AFTER DOWNSHIFT FROM 3RD GEAR. MAKING A SHARP LEFT TURN FROM A FULL STOP CAUSED THE STABILITY CONTROL TO TURN ON AND VEHICLE LOST ALL POWER (RPM SAT AT 1500 RPM) FOR APPROX. 2 SECONDS. ALMOST GOT REAR-ENDED. ANOTHER TIME, MAKING A RIGHT TURN ON INTERSTATE ONRAMP AND RIGHT FRONT TIRE HIT A POT HOLE, VEHICLE LOST ALL POWER FOR APPROX. 2 SECONDS (AROUND 20 MPH). ALMOST GOT HIT. MAKING A LEFT HAND TURN AT TURN SIGNAL (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND) AND VEHICLE RPM WENT TO 1500 AND DIDN'T MOVE FOR APPROX. 2 SECONDS. ALMOST GOT HIT. ACCELERATING UP HILL, SLOWED DOWN FOR CAR IN FRONT OF ME (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND), APPROX. 20 MPH. WENT TO ACCELERATE AGAIN AND VEHICLE SAT AT 1500 RPM WITH POWER LOSS FOR APPROX. 2 SECONDS. SEVERAL OTHERS REPORT THIS SAME ISSUE ON THE VARIOUS HYUNDAI SANTA FE FORUMS WITH THE SPORT TURBO. I KNOW THERE WAS A TSB FOR THE FULL-SIZED SANTA FE WITH THE V6, BUT THIS IS THE SWB (SHORT WHEEL BASE) SPORT MODEL WITH 4 CYLINDER TURBO.

Unknown or Other1 injured
Filed Feb 10, 20171,500 milesOH

MY VEHICLE WAS IN PARK ON A FLAT SURFACE. I REACHED IN AND TURNED THE ENGINE OFF THE CAR BEGAN ROLLING BACKWARDS . I WAS DRAGGED BACKWARDS DOWN THE DRIVEWAY. THE CAR STOPPED WHEN IT HIT THE NEIGHBORS CURB.I GOT IN THE CAR WAS OFF AND IN PARK.I THEN DROVE CAR INTO GARAGE AND PLACED IN PARK. I DIDI SUSTAIN A SEVER ANKLE SPRAIN AND WAS TREATED AT A HOSPITAL.THE CAR HAD 1900 MILES ON IT AND WAS A NEW CAR LEASE. THE DEALER INSPECTED THE CAR ON MONDAY DECEMBER 5 AND FOUND NOTHING. I CONTACTED THE NATIONAL CUSTOMER SERVICE CENTER . THEY SENT A THIRD PARTY TO INSPECT CAR AND ON FEBRUARY 3,2017. I RECIEVED AN EMAIL. IT STATED THAT THE TRANSMISSION,GEAR SHIFTER AND BRAKES ARE NORMAL IT NOTED THAT IN THIS CAR THE DRIVER ALWAYS MUST PLACE THE EMERGENCY BRAKE ON EVERY TIME IT IS PLACED IN PARK. THE SALESMAN DID NOT CONVEY THIS,NOR II IS LISTED ON THE INFORMATION CHECKLIST TO REVIEW BEFORE CUSTOMER TAKES CAR. ALSO WHEN I TEST DROVE THIS VEHICLE IT DID NOT HAVE THE EMERGENCY BRAKE ON. ALSO. WHEN TEST DRIVING THE CAR I COMMENTED THAT THE BRAKES SEEMED STRANGE. THE SALESMAN TOLD ME TO STOP AND WE RETURNED TO DEALER.HE INFORMED ME THAT RACCOONS ON THE PROPERTY WERE EATING THROUGH BRAKE LINES ON SEVERAL CARS. I WAS TOLD THEY WOULD BE REPAIRED BEFORE I TOOK POSSESSION FOUR DAYS LATER. I AM SCARED TO DRIVE THIS CAR. I ASKED TO BE LET OUT OF THE LEASE BUT THAT WAS DENIED.

Unknown or Other
Filed Jan 26, 20171,500 milesSC

WHILE TRAVELLING HOME FROM WORK EXPERIENCED AN AWFUL SHOTGUN SOUND FROM THE VEHICLE'S SUNROOF, IMMEDIATELY PULLED OVER AND DISCOVER THAT THE PANORAMIC SUNROOF HAD EXPLODED.

Engine
Filed Jan 20, 20171,800 milesCO

ENGINE STALLING AT SLOW SPEEDS. FURTHER, AT SLOW SPEEDS, THERE IS A SIGNIFICANT DELAY OF SEVERAL SECONDS FOR POWER DELIVERY. FOR EXAMPLE, IF DRIVING SLOWLY, SAY AT 5 MPH, AND POWER IS NEEDED IMMEDIATELY (SUCH AS IN AN EMERGENCY OR A LANE CHANGE SITUATION), NOTHING HAPPENS FOR OVER 3 SECONDS WHEN THE ACCELERATOR PEDAL IS DEPRESSED, FOLLOWED BY A DANGEROUS LURCH WHEN POWER IS DELIVERED SUDDENLY. THIS IS A HIGHLY DANGEROUS AND UNACCEPTABLE CONDITION. I SPOKE TO THE DEALER, WHO DISMISSED MY COMPLAINT AND CLAIMED THAT "ALL CARS ARE THE SAME THESE DAYS". THIS IS A REGULAR PROBLEM THAT OCCURS MULTIPLE TIMES EVERY DAY.

Power Train
Filed Jan 20, 20171,000 milesCO

I HAVE THE 2017 SPORT 2.0T MODEL, AND I AM EXPERIENCING THE SAME POWERTRAIN ISSUE. WHEN DRIVING AT SLOW SPEEDS, THERE IS A 3-4 SECOND DELAY IF POWER IS NEEDED SUDDENLY. THE POWERTRAIN JUST GOES TO SLEEP AND NOTHING HAPPENS, FOLLOWED BY A SUDDEN, DANGEROUS LURCH. THE SIGNIFICANT DELAY BETWEEN THE TIME THE POWER IS NEEDED AND THE TIME THE POWER IS DELIVERED, MAKES THIS CAR UNDRIVABLE AND HIGHLY DANGEROUS. I'M NOT SURE IF IT IS A TRANSMISSION PROBLEM ( SLOW TO DOWNSHIFT), A SOFTWARE ISSUE, OR A TURBO DELAY, LIKELY ALL THREE COMBINED. THE RESULT IS THAT THE CAR'S PERFORMANCE IS UNACCEPTABLE, AND HIGHLY DANGEROUS. THIS PROBLEM OCCURS DAILY. THIS IS MY THIRD HYUNDAI AND MY FINAL ONE. NEVER HAVE I EXPERIENCED SO MUCH REGRET AT BUYING A CAR; I WANT MY MONEY BACK. IF HYUNDAI DOES NOTHING TO RECTIFY THIS ISSUE (I'M NOT SURE WHAT THEY CAN DO, AS THIS SEEMS TO BE A RESULT OF SHODDY ENGINEERING) I WILL JUST SELL MY CAR JUST TO GET RID OF THIS DANGEROUS VEHICLE AND EAT THE LOSS. MY LIFE AND THAT OF MY FAMILY ARE FAR MORE IMPORTANT. *TR

Electrical System
Filed Jan 13, 20171,200 milesNY

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE LOST POWER WHILE TURNING RIGHT OR LEFT. THE POWER RETURNED WITHIN SECONDS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 1,200.

Power Train
Filed Jan 7, 2017400 milesMI

WHEN ACCELERATING THE CAR BOGS DOWN. IT HAPPENS RANDOMLY. DANGEROUS IF YOU ARE MAKING A LEFT HAND TURN WITH ONCOMING TRAFFIC. YOU CAN GET STUCK IN THE INTERSECTION.

Electrical System
Filed Jan 6, 201717,000 milesMD

TWO ISSUES: SEVERE PROBLEM - WHEN DRIVING AT A RATE OF APPROXIMATELY 35MPH TODAY ON A MAJOR CITY THOROUGHFARE, OUR 2017 HYUNDAI SANTA FE 2.0T ULTIMATE SUFFERED A SUDDEN AND COMPLETE LOSS OF POWER (ENGINE AND ALL ELECTRICAL SYSTEMS INCLUDING LIGHTING). AFTER COMING TO A STOP, THE VEHICLE WAS STRANDED IN PLACE UNTIL IT WAS ABLE TO START UP AGAIN MANY MINUTES LATER. FORTUNATELY NO ONE WAS PHYSICALLY HARMED AS THE INDIVIDUAL DRIVING BEHIND OUR VEHICLE WAS OBSERVANT ENOUGH TO IDENTIFY THE ISSUE (DESPITE A LACK OF BRAKE LIGHTS OR HAZARDS) AND STOP IN TIME. NO VISIBLE ENGINE LIGHT OR FAULT CODE WAS TRIGGERED. LESS SEVERE PROBLEM: ON A REGULAR BASIS, THE VEHICLE SUFFERS ABRUPT AND SUSTAINED LOSS OF POWER IN MERGING SITUATIONS (ESPECIALLY WHEN TURNING ON CITY STREETS FROM A STOP). THIS SEEMS TO BE FROM AN OVERACTIVE OR OTHERWISE INEFFECTIVE TRACTION CONTROL SYSTEM/PROGRAMMING. DESPITE EVEN PLANNING FOR THE POSSIBLE LOSS OF POWER, THIS HAS STILL RESULTED IN A NUMBER OF "NEAR MISS" SITUATIONS. A WARRANTY VISIT HAS BEEN SCHEDULED FOR THESE ISSUE AND WE WILL GLADLY PROVIDE THE RESULTS AND/OR OTHER UPDATES UPON REQUEST. WE ARE, HOWEVER, SERIOUSLY CONSIDERING SELLING THE VEHICLE AT A LOSS DUE TO THESE TWO ISSUES. *TR

Vehicle Speed ControlCrash
Filed Dec 27, 20161,100 milesMA

PULLED INTO PARKING SPACE IN A PARKING LOT VERY SLOWLY. VEHICLE WAS ALMOST PARKED.STEERING WHEEL WAS TURNED TO THE LEFT. VEHICLE SUDDENLY ACCELERATED, CONTINUED TO REV AND WOULD NOT STOP RIGHT AWAY WITH MULTIPLE APPLICATIONS OF THE BRAKE. IT RODE UP ONTO A CEMENT HANDICAP RAMP AND ITS RAILING AT THE HEAD OF THE SPACE .NOT INJURED, NO AIRBAG DEPLOYMENT, CAR SUSTAINED DAMAGE TO FRONT AND UNDERCARRIAGE. VEHICLE HAD LESS THAN 1200 MILES ON IT. NO ONE I TOLD WAS CONVINCED THAT I DIDN'T STEP ON THE GAS AND ASSUMED THAT MY FOOT MUST HAVE SLIPPED OFF THE BRAKE AND ONTO THE GAS PEDAL. I WAS READY TO BELIEVE IT MYSELF AND OWNED THAT IT MUST HAVE BEEN COMPLETELY MY FAULT. AFTER STUMBLING (AND I MEAN STUMBLING-WASN'T LOOKING FOR ANYTHING LIKE THIS) ACROSS REVIEWS AND COMMENTS THAT DESCRIBE EXACTLY WHAT HAPPENED TO ME, I FEEL VINDICATED. *TR

Power Train
Filed Dec 19, 2016450 milesCA

WHEN DOING A LOW SPEED TURN,AND DRIVE MODE SWITCH IS IN ECO MODE,WAY TOO MUCH LAG TIME BEFORE VEHICLE ACCELERATES.YOU PUSH ACCELERATOR PEDAL DOWN ,NORMALLY,AND VEHICLE DOES NOT SPEED UP ,INSTANTLY.SOMETIMES,IT IS A FULL SECOND BEFORE VEHICLE STARTS TO GAIN SPEED.THAT IS DANGEROUS WHEN VEHICLES ARE APPROACHING YOU.I HAVE HAD THE VEHICLE ONLY THREE WEEKS,AND THIS CAN BE EXTREMELY DANGEROUS.I TRADED IN A LIKE MODEL VEHICLE,WHICH WAS A 2013 YEAR,AND IT DID NOT HAVE THAT ISSUE IN ECO MODE.THIS ISSUE MUST BE FIXED.

Power Train
Filed Nov 19, 20163,000 milesMI

INTERMITTENTLY SINCE PURCHASING THE VEHICLE ON 3/28/16, WHEN ACCELERATING FROM A STOP (EG. MERGING INTO TRAFFIC), USUALLY TURNING TO THE RIGHT OR LEFT, THE VEHICLE HESITATES FOR WHAT SEEMS TO BE MORE THAT A COUPLE OF SECONDS. THE HESITATION IS ENOUGH TO CAUSE PANIC THAT ONCOMING TRAFFIC WILL HAVE TO STOP ABRUPTLY TO AVOID A COLLISION. ON ONE OCCASION, THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC BECAUSE IT WOULD NOT ACCELERATE FAST ENOUGH. THE CONDITION IS VERY WORRISOME BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR, WE CAN'T SEEM TO MAKE IT HAPPEN ON COMMAND. THE 3.3L V6 IS VEY PEPPY WHEN EVERYTHING IS WORKING RIGHT, BUT YOU LOSE CONFIDENCE IN IT WHEN THESE HESITATION EVENTS OCCUR. ADDITIONALLY, WE HAVE NOTICED THAT THE VEHICLE HAS A HARD TIME SELECTING A GEAR WHEN DOWNSHIFTING WHILE MOVING AT AROUND 30-40 MPH. WHAT HAPPENS IS THE TRANSMISSION SEEMS TO STAY IN A "FLOAT" CONDITION FOR AN EXTENDED PERIOD OF TIME AND FINALLY WILL SELECT THE GEAR AND ACCELERATE. DON'T KNOW IF THE TWO CONDITIONS ARE RELATED, BUT BOTH ARE SCARY WHEN ACCELERATION DOESN'T HAPPEN WHEN YOU PRESS THE ACCELERATOR PEDAL. THE DATE OF WHEN THIS HAPPENED IS FOR THE MOST RECENT.

Engine
Filed Nov 12, 20167,000 milesOH

THE 2017 HYUNDAI SANTA FE LIMITED WILL BOG DOWN WHEN STARTING FROM A STOPPED OR LOW SPEED WHILE TRYING TO MERGE INTO TRAFFIC OR TURNING. THERE IS A SIGNIFICANT HESITATION - ALMOST TO THE POINT OF STOPPING WHILE MERGING - VERY SIGNIFICANT SAFETY ISSUE. BEEN AN ONGOING PROBLEM SINCE BOUGHT 5/31/16

Power Train
Filed Nov 3, 2016356 milesIL

I HAVE BEEN EXPERIENCING INTERMITTENT HESITATION WITH ACCELERATION (ESPECIALLY WHEN RESUMING SPEED AFTER SLOWING DOWN). I HAVE TAKEN CAR BACK TO DEALERSHIP 3 TIMES. THEY PERFORMED A COMPUTER UPDATE TO "RELEARN MY DRIVING STYLE" AND THEN THEY REPLACED THE TRANSMISSION. NOTHING HAS HELPED. I HAD THE TECH TEST-DRIVE WITH ME. HE FELT THERE WAS A SHIFT-LAG FROM 3-2, BUT SAID IT WAS NORMAL. I'M TOLD NOTHING ELSE CAN BE DONE UNTIL A RECALL IS ISSUED. I'VE HAD MY CAR 2 MONTHS (4000 MILES) AND IT HAS NEVER DRIVEN RIGHT SINCE I BROUGHT IT HOME. *TR

Power Train
Filed Oct 28, 2016200 milesCA

I HAVE HAD THE CAR 2.5 MONTHS AND AT LEAST ONCE A DAY THERE IS A MAJOR DELAY WHEN ACCELERATING FROM A STOP OR ROLLING STOP. THE CAR JERKS, AND DOES NOT ACCELERATE FOR A FEW SECONDS. THIS IS VERY DANGEROUS WHEN TURNING, GETTING ONTO THE FREEWAY, CHANGING LANES, ETC. I CAN NOT AFFORD TO HAVE MY CAR NOT ACCELERATE WHEN I PUSH ON THE GAS!! HOW IS THIS GOING TO BE FIXED? I SEE THERE HAVE BEEN COMPLAINTS ON THIS FOR MONTHS!

Power Train
Filed Oct 16, 2016IN

VEHICLE HESITATES WHEN PULLING OUT IN TRAFFIC FROM A TURN OR STOP LIKE IT'S NOT IN GEAR MOMENTARILY. VERY DANGEROUS, PLEASE FIX BEFORE SOMEONE IS KILLED. ALSO I HAVE ONLY 2100 MILES ON THE CAR AND I NOTICED THE PAINT HAS CHIPS ALL OVER THE HOOD, FRONT BUMPER,QUARTER PANELS. I DON'T KNOW IF HYUNDAI IS USING VERY CHEAP CLEAR COAT OR IF IT'S JUST TOO THIN, BUT AT THIS RATE THE PAINT WILL BE GONE IN A YEARS TIME.I OWN A 2011 SORENTO (BOUGHT NEW) THAT HAS LESS CHIPS ON IT. COME ON HYUNDAI FIX THESE ISSUES OR GET YOUR CARS OUT OF THE USA. ALL BRANDS HAVE ISSUES BUT IT'S HOW YOU RESOLVE THEM THAT MATTERS.

Power Train
Filed Oct 9, 20163,000 milesKY

SANTA FE WILL STALL FROM A STOP WHEN MAKING A TURN ALSO WILL STALL AT A SLOW SPEED WHEN YOU TRY TO GIVE IT GAS THE DATE I PUT ON THIS FORM IS THE LAST TIME IT HAPPENED. THIS PROBLEM HAS HAPPENED BEFORE.

Power Train
Filed Sep 29, 20161,250 milesNJ

I BOUGHT A 2017 HYUNDAI SANTE FE TORBO ULTIMATE AND FOUND ON EXCELLERATION THERE WAS A BAD HESITATION. I WAS ALMOST KILLED WHEN GOING ON TO THE HIGHWAY, A TRACTOR TRAILER WAS FAR ENOUGHT AWAY FROM ME TO PULL OUT, BUT UPON STEPPING ON THE GAS THE CAR HESITATED SO BAD IT ALMOST STALLED, THEN THE TACH SHOT TO 6000 RPM'S AND IT TOOK OFF. THANK GOD I COULD PULL OVER OR I WOULD HAVE BEEN KILLED.

Engine
Filed Sep 27, 20165,000 milesMD

WE BOUGHT A 2017 SANTA FE SPORT WITH THE 2.0 T ENGINE IN JULY OF 2017. IT HAS ABOUT 5,000 MILES ON IT AND HAS NOW STARTED TO HESITATE BADLY WHEN TRYING TO ACCELERATE WHEN TURNING. IT SEEMS AS THOUGH IT EITHER LOSES POWER OR THE TRANSMISSION IS NOT IN THE CORRECT GEAR. THE RESULT IS A VERY DANGEROUS SITUATION WHEN TRY TO TURN ONTO A ROAD WITH TRAFFIC. WE ARE GOING TO CALL THE DEALERSHIP WERE WE PURCHASED THE CAR TO SEE IF THERE IS ANY FIX. I SEE FROM OTHER COMPLAINTS THIS IS TURNING OUT TO BE A COMMON ISSUE.

Power Train
Filed Sep 26, 20163,500 milesMI

WHEN ACCELERATING AT LOW SPEEDS, THE VEHICLE DOES NOT SHIFT PROPERLY AND POSES DANGER. TOOK IT TO A DEALER AND CONFIRMED THAT THE VEHICLE DOES NOT SHIFT PROPERLY. SINCE IT DOES NOT THROW CHECK ENGINE LIGHT, DEALER SPECIFIED THAT THEY ARE NOT SUPPOSED TO FIX IT WITHOUT ANY CODE. THIS LOOKS REALLY DANGER.

Power Train
Filed Sep 25, 20164,500 milesWI

WHEN ACCELERATING FROM A STOP AND ENTERING TRAFFIC, WHEN YOU PRESS ON ACCELERATOR THE TRANSMISSION DIS ENGAGES AND LEAVES YOU IN THE MIDDLE OF THE INTERSECTION WITH NO POWER AND PUTTING YOU IN DANGER OF BEING HIT. ONCE TRANSMISSION KICKS BACK IN, THE ENGINE REVS AND VEHICLE JOLTS. THIS IS VERY DANGEROUS AND WILL GET SOMEONE KILLED. HYUNDAI HAS TO ADDRESS THIS ISSUE.

Vehicle Speed Control
Filed Sep 20, 20163,500 milesKY

WHILE DRIVING OUR 2017 HYNDAI SANTA FE ON INTERSTATE 64 WITH THE CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION WILL DOWN SHIFT TO 5TH AND THEN 4TH AND THEN 3RD GEAR WITH THE RPM ALMOST RED LINING. THIS IS WHILE GOING DOWN A SLIGHT DOWNGRADE. I'VE BEEN HAVING TO USE THE MANUAL MODE TO SHIFT BACK UP TO 6TH GEAR. WE CONTACTED THE LOCAL HYUNDAI DEALER WHO STATED THEY WERE AWARE OF THE PROBLEM BUT DID NOT HAVE A SOLUTION TO THE PROBLEM AT THIS TIME. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE WITH THIS PROBLEM.

Power Train
Filed Sep 16, 2016NY

I HAVE A 2017 HYUNDAI SANTA FE LIMITED ULTIMATE AND LIKE MANY PEOPLE ACROSS THE USA THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE AT SPEEDS BELOW 20 MPH. I HAD THE RECALL / REFLASH OF THE COMPUTER DONE ON 08/10/16 AND THE HESITATION IN TURNS IS A LITTLE LESS ABRUPT BUT STILL PRESENT AND INTERMITTENT. I NEVER HAD HESITATION WHEN 4TH GEAR DOWN SHIFTED TO 3RD GEAR GOING STRAIGHT BUT I NOW HAVE IT ALONG WITH HESITATION WHEN THE CAR DOWN SHIFTS FROM 3RD TO 2ND. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND ASKED FOR A BUY BACK AND THEY TOLD ME CHRIS FROM REGIONAL WILL CALL ME BACK IN 3 TO 5 BUSINESS DAYS I'VE CALLED CUSTOMER SERVICE TWICE AND ASKED FOR AN UPDATE ON MY CASE ( CASE NUMBER 9309476) AND THEY JUST KEEP TELLING ME REGIONAL WILL CALL ME THAT WAS TWO WEEKS AGO. I HAVE NEVER ASKED FOR A BUY BACK ON ANY CAR AND I HAVE BEEN VERY PATIENT AS MANY PEOPLE HAVE BEEN ACROSS THE COUNTRY BUT AT THIS POINT I FEEL I AM GOING TO HAVE TO CONTACT A LAWYER THAT HANDLES LEMON LAWS TO GET ANY RESULTS. IN ADDITION HYUNDAI HAS NEVER ADDRESSED THE LACK OF AUDIBLE WARNING IN THE FRONT PASSENGER SEAT WHEN THE OCCUPANT DOES NOT FASTEN THEIR SAFETY BELT . GOOD LUCK TO ALL WITH SAME ISSUE.

Engine
Filed Sep 8, 20164,000 milesMD

ENGINE STALLS AT ANY SPEEDS WHILE DRIVING. TECH AT DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED THEY NEVER HAD A PROBLEM LIKE THIS BEFORE. THE ENGINE IS A 2.0T WHICH WAS SUBJECT TO RECALLS FOR THE SAME PROBLEM. HYUNDAI CURRENTLY SETTLING CLASS ACTION SUIT FOR HYUNDAI SONATAS WITH THE SAME PROBLEM IN MODEL YEARS 2011-2014 2.0T ENGINES. SPEEDS WHEN OCCURRING 40-65 MPH. ELEVEN INCIDENTS SO FAR SINCE PURCHASING THE VEHICLE 4/8/2016.

Power Train
Filed Aug 28, 201625 milesVA

HESITATION WHEN TURNING AND ACCELERATING FROM A STOP, AS YOU DO WHEN PULLING OUT INTO TRAFFIC. CAR NEARLY COMES TO A STOP. NEARLY HAD AN ACCIDENT AND I HAVE LESS THAN 1000 MILES ON ODOMETER. DOES THIS INTERMITTENTLY AND IS BAR TO RECREATE AT WILL. HAPPENS MOSTLY IN NORMAL MODE. NEED A RECALL AND FIX!!

Power Train
Filed Aug 25, 2016800 milesMI

THE TRANSSMISION FAILS TO SHIFT DOWN UPON COMING TO A ROLLING STOP, SUCH AS WHEN COMING TO A STOP AT A RED LIGHT, THEN THE LIGHT GOES GREEN AND YOU ACCELERATE, OR TURNING IN AN INTERSECTION AFTER COMING TO A NEAR STOP, OR AFTER TRAFFIC SLOWS AND YOU COME TO A NEAR STOP BEHIND A CAR, THEN TRAFFIC BEGINS TO MOVE AND YOU ACCELERATE OUT OF THE SLOW DOWN. UPON ACCELERATION, THE CAR INITIALLY DOES NOT RESPOND, THEN IMMEDIATELY FOLLOWING THE HESITATION, LURCHES FORWARD AS THE TRANSMISSION FINALLY SHIFTS TO A LOWER GEAR. THIS USUALLY OCCURS AT SPEEDS UNDER 10MPH. THE SITUATION IS DANGEROUS AS THE HESITATION IS NOT ONLY ABRUPT, BUT LEAVES YOU HANGING PRECARIOUSLY, MOMENTARILY DEAD IN THE WATER WHEN ACCELERATION IS NEEDED IN TRAFFIC. THIS PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. THE MANUFACTURER FEELS IT IS A SOFTWARE GLITCH. THE FREQUENCY OF THE PROBLEM IS INCREASING, AND MAY EVENTUALLY LEAD TO AN ACCIDENT. THE VEHICLE PERFORMS WELL OTHERWISE.

Power Train
Filed Aug 24, 2016WV

ON LOW SPEED TURNS (BELOW 20 MPH) THE ENGINE AND TRANSMISSION EXHIBIT A LOSS OF POWER. THIS JEOPARDIZES MY FAMILY'S SAFETY WHEN TURNING IN TRAFFIC. I HAVE OPENED A CASE WITH HYUNDAI AMERICA (#9484960) WHO LEFT ME A VOICEMAIL (STILL HAVE IT) STATING THERE IS A SOFTWARE UPDATE TO ADDRESS THE ISSUE I DESCRIBED. I HAD UPDATE #16-01-032 APPLIED ON 08/15/2016. HOWEVER, THE ISSUE IS TILL PRESENT. I ALSO JUST DISCOVERED THAT WHEN TOWING A TRAILER THE RIGHT TURN SIGNAL DOES NOT WORK. THIS IS ANOTHER SAFETY ISSUE. ADDITIONALLY THE LIGHTS OF THE TRAILER CONSTANTLY RUN EVEN WHEN THE POWER IS COMPLETELY OFF. LASTLY THE HARNESS WHERE THE TRAILERS ELECTRICAL PLUGS INTO ON THE VEHICLE, POPS OUT OF PLACE WHEN PLUGGING IT IN. IN TURN CAUSING ME TO RESEAT THE VEHICLES HARNESS EACH TIME. I WANT OUT OF THIS VEHICLE BUT THEY WILL NOT OFFER ME A BUY BACK. I PLAN TO CONTACT A LEMON LAW ATTORNEY AS I AM UNABLE TO RECEIVE HELP OTHERWISE.

Electronic Stability Control (esc)
Filed Aug 22, 20163,000 milesAZ

PURCHASED A HYUNDAI SANTA FE AWD TURBO IN MAY 2016, WITHIN THE FIRST 3 MONTHS THE TRACTION ASSIST HAS TRIGGERED CAUSING THE POWER TRAIN TO LOOS POWER FOR 10-15 SECONDS A TOTAL OF 5 TIMES. EACH TIME THIS HAS HAPPENED IT HAS BEEN FROM A STOP AND TURNING ONTO ANOTHER STREET AND OR U TURN ALL UNDER 30MPH, HAVE HAD IT TO THE DEALER 3 TIMES AND HAVE CONTACTED HYUNDAI DIRECTLY AND THEY CAN NOT FIND ANYTHING WRONG. I CAN REPRODUCE THE ISSUE IF I RUN OVER PART OF THE CURB OR A HARD BUMP. I FEEL THIS IS A HUGE SAFETY ISSUE IF THE SUV LOOSES POWER FOR 10-15 SECONDS WHEN PULLING OUT.

Seat Belts
Filed Aug 15, 2016NY

I PREVIOUSLY PUT IN A COMPLAINT ABOUT THE FRONT PASSENGER SEAT ON MY 2017 SANTE FE. WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT AND DOES NOT PUT THERE SEAT BELT ON NO AUDIBLE WARNING SOUND WARNS THEM TO BUCKLE THE SEAT BELT. I SEE THAT HYUNDAI HAS A FIX FOR THE DRIVERS SEAT AUDIBLE WARNING (06-01-013) BUT NO FIX FOR THE PASSENGER SEAT. HYUNDAI COULD YOU PLEASE COME UP FIX FOR THE PASSENGER SIDE.

Power Train
Filed Aug 15, 201615 milesNY

WHEN ACCELERATING AFTER SLOWING DOWN TO EITHER MAKE A LEFT OR RIGHT TURN CAR LOSES POWER TO THE ENGINE. IT APPEARS THAT THE CAR IS HESITATING TO ACCELERATE AND CAN BE VERY DANGEROUS WHEN ENTERING THE HIGHWAY. THIS CAN BE VERY FATAL ESPECIALLY FOR DRIVERS UNAWARE OF THIS ISSUE. IF IT PRESENTS ITSELF AT THE WRONG TIME CAN LEAD TO A VERY SERIOUS ACCIDENTS WITH POTENTIAL FATALITIES. THIS HAS HAPPENED SINCE THE CAR WAS PURCHASED IN MAY 2016 CURRENTLY CAR HAS OVER 1600 MILES (3 MONTHS OWNED). POTENTIAL RE-FLASHING OF AUTOMOTIVE COMPUTER IS REQUIRED. COULD BE PART OF THE TRACTION CONTROL SYSTEM AND THE CARS ROLL OVER SENSORS WHICH CAN BE CONTRIBUTING. HYUNDAI HAS TO RESEARCH THIS BEFORE SOMEONE GETS INJURED.

Power Train
Filed Aug 9, 20163,000 milesKY

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS ACKNOWLEDGED, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Power Train
Filed Aug 3, 2016AR

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ASSISTED THE DEALER WITH THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Jul 28, 201675 milesMA

THE CARE HAS LESS THAN 200 MILES ON IT. IT HAS A SERIOUS HESITATION PROBLEM WHEN SLOWING DOWN AND THEN ATTEMPTING TO ACCELERATE. THIS HAS CAUSED ME A COUPLE OF NEAR COLLISIONS WHEN SLOWING DOWN THROUGH AN INTERSECTION AND THEN ATTEMPTING TO DRIVE THROUGH. THE CAR WILL NOT RESPOND IMMEDIATELY TO MAY ATTEMPT TO ACCELERATE. THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS MAKE AND MODEL (I HAVE THE SANTA FE ULTIMATE VERSION).

Engine
Filed Jul 23, 201620 milesMO

SOMETIMES AFTER SLOWING TO MAKE A TURN THE CAR'S ENGINE SEEMS TO "STUMBLE" FOR A SECOND BEFORE ACCELERATION CAN BEGIN. COMES AS A SURPRISE AND BECAUSE OF THE HESITATION CATCHING ME OFF-GUARD I AM PITCHED FORWARD IN MY SEAT. NOTHING CATASTROPHIC, BUT VERY ANNOYING AND COULD BE DANGEROUS TO A DRIVER NOT KNOWLEDGEABLE ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR AND I NOTICED THIS PROBLEM AFTER ONLY A DAY OR TWO OF OWNERSHIP. I SUSPECT THIS IS A SOFTWARE ISSUE AND CAN BE FIXED WITH A REFLASH OF THE ECU, BUT THAT'S JUST MY BEST GUESS. HAVE NOT CONTACTED THE DEALERSHIP YET, BUT THOUGHT I'D FILE THIS COMPLAINT FIRST TO SEE IF A RECALL CAN BE ISSUED TO FIX THIS PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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