2010 Hyundai Santa FE complaints

SINCE PURCHASED NEW IN 2011, VEHICLE HAS STALLED, LOSING POWER WITHOUT WARNING IN 6 SEPARATE INCIDENTS. ROAD SURFACES WERE LEVEL AND SPEEDS RANGED FROM 0-50 MPH. DURING EACH MALFUNCTION, SPEED DECREASED TO 0 MPH OR DID NOT ACCELERATE IF ALREADY AT 0 MPH. LOSS OF SPEED IS ACCOMPANIED BY PRESENCE OF ENGINE, BATTERY, AND OIL INDICATOR LIGHTS. I AM ABLE TO SHIFT FROM DRIVE TO PARK MODE, COMPLETELY TURN OFF ENGINE, AND RESTART IGNITION. VEHICLE APPEARS TO OPERATE NORMALLY AFTER EACH INCIDENT UNTIL NEXT ONE OCCURS. ALL BUT TWO INCIDENTS OCCURRED INTERMITTENTLY MONTHS APART ON METROPOLITAN INTERSTATE HIGHWAYS WITH HEAVY TRAFFIC CONDITIONS. TWO MOST RECENT INCIDENTS OCCURRED ON SAME DAY WITHIN MINUTES OF EACH OTHER. EVERY TIME VEHICLE WAS TAKEN TO AUTHORIZED DEALER FOR EVALUATION, TYPICALLY WITHIN HOUR OF INCIDENT, TECHNICIANS HAVE BEEN UNABLE TO DUPLICATE PROBLEM OR DIAGNOSE MALFUNCTION. CONSEQUENTLY, VEHICLE HAS NOT BEEN REPAIRED. ACCORDING TO 4 AUTHORIZED DEALERS AND HYUNDAI CONSUMER AFFAIRS, TROUBLE CODE IS NECESSARY TO REPAIR MALFUNCTION. TWO AUTHORIZED DEALERS HAVE EVALUATED VEHICLE WITHOUT DIAGNOSING MALFUNCTION. NEITHER HAS BEEN ABLE TO DUPLICATE PROBLEM OR FIND TROUBLE CODE, DESPITE MAINTAINING POSSESSION OF VEHICLE FOR DAYS. BASED ON MY HISTORY OF COMPLAINTS ABOUT SAME SAFETY CONCERN, HOWEVER, TECHLINE ADVISED AUTHORIZED DEALER TO REPLACE ELECTRIC THROTTLE CONTROL MOTOR: PROCEDURE DONE IN OCTOBER 2013, YET STALLING/LOSS OF POWER OCCURRED AGAIN--TWICE--IN APRIL 2014. SPORADI

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD CLANKING NOISE FROM THE REAR END. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT UNLOCK AND COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,176.

AFTER COMING TO A FULL STOP AT AN INTERSECTION, I ACCELERATED TO ENTER THE INTERSECTION AND TURN RIGHT. ALMOST IMMEDIATELY AS I PULLED INTO THE INTERSECTION, THE CAR STALLED AS THOUGH IT HAD DIED. I CONTINUED TO PRESS ON THE ACCELERATOR AND AFTER 3 TO 4 SECONDS, THE CAR LURCHED FORWARD, WITH FUEL FEED WORKING NORMALLY. I TOOK THE CAR TO MY LOCAL DEALER WHERE I BOUGHT THE CAR FOR INSPECTION. THEY TOOK THE CAR IN FOR TESTING AND SAID THEY COULD NOT FIND ANYTHING WRONG. THIS PROBLEM PERSISTED, WITH THE INCIDENTS BEING INFREQUENT. I REPORTED THIS PROBLEM EACH OF THE NEXT FEW TIMES THE PROBLEM RECURRED. EACH TIME I ASKED IF OTHERS HAD REPORTED THE SAME PROBLEM. EACH TIME I WAS TOLD THERE WERE NO SUCH COMPLAINTS, AND THAT THEY COULD NOT FIND A REASON FOR MY PROBLEM. FINALLY, I LEFT THE VEHICLE AT THE DEALER FOR SEVERAL DAYS WITH THE UNDERSTANDING THAT THEY WOULD DRIVE THE CAR FREQUENTLY, TRYING TO DUPLICATE MY PROBLEM. AFTER SEVERAL DAYS, THEY CALLED TO SAY THEY HAD EXPERIENCED THE PROBLEM AS I HAD REPORTED IT, AND THEY HAD FIXED IT. I ASKED WHAT WAS DONE, AND THE AGENT COULD/WOULD NOT SPECIFY WHAT THE CAUSE WAS, BUT THEY WROTE ON THE INVOICE THAT THEY HAD REPROGRAMMED TCM WITH TSB#11-AT-011-1. I THEN AGAIN QUERIED ABOUT OTHER COMPLAINTS, AND HE SAID THAT THERE HAD BEEN OTHER COMPLAINTS AFTER ALL, AND THIS SHOULD FIX THE PROBLEM. HOWEVER, I HAVE SINCE EXPERIENCED THE PROBLEM AGAIN AND FEAR THAT AN ACCIDENT IS POSSIBLE. THE LATEST: THEY ARE TAKING MY VEHICLE IN THIS THURSDAY FOR A M

WHEN OPERATING THE VEHICLE DURING COLDER TEMPERATURES AFTER START UP THE TRANSMISSION "STICKS" IN A LOW GEAR AND ULTIMATELY RELEASES AND THRUSTS FORWARD WITH A LOUD BANG. THIS HAPPENS CONSTANTLY AND I HAVE BROUGHT IT TO THE DEALER WHO HAS STATED THERE IS NO PROBLEM. THIS IS A HAZARD AND MAY CAUSE POTENTIAL LOSS OF CONTROL. *TR

VEHICLE WHEN STARTING FROM STOP, HESITATES THEN ACCLERATES FAST. SOMETIMES MORE SO LEFT TURN BUT ALSO STRAIGHT AHEAD. ALMOST RAN THROUGH GARAGE DOOR BECAUSE OF THIS PROBLEM. ALSO LAST NIGHT I TRIED TO ACCLERARATE TURNING LEFT FROM STOP SIGN. VEHICLE SCARES ME, THE WAY IT IS WORKING. APPEARS TO BE GETTING WORSE. THANK YOU. I THINK THIS IS A SERIOUS SAFETY CONCERN.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE STOPPED WITH THE GEAR IN REVERSE, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND BACK INTO REVERSE IN ORDER FOR THE VEHICLE TO REVERSE WITHOUT FAILURE. THE CONTACT NOTICED AN ABNORMAL SOUND WHEN SWITCHING GEARS. THE VEHICLE ALSO STALLED WHEN BEING DRIVEN AT LOW SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS THREE TIMES HOWEVER, THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR

MY SANTA FE STALLED WHILE MAKING A LOW SPEED RIGHT TURN. NO WARNING THE STEERING BECAME HARD AND INSTRUMENT LIGHTS WENT ON AND ENGINE OFF. STARTED RIGHT UP AFTERWARDS. IMMEDIATELY TOOK IT TO THE DEALER WHO REPLACE THE THROTTLE BODY AND UPDATED COMPUTER. NO ERROR CODES. *TR

I HAD JUST PULLED INTO THE DRIVEWAY OF A HOUSE I OWN THAT I RENT; I WAS THERE TO MEET MY TENANTS TO DISCUSS A COUPLE OF REPAIRS THAT NEEDED TO BE DONE IN THE HOUSE. I WAS SLOWING THE CAR WITH MY FOOT ON THE BRAKE AS I APPROACHED THE END OF THE DRIVEWAY BY THE SIDE DOOR OF THE HOUSE. THEN I HEARD A SUDDEN, EXTREMELY LOUD ENGINE NOISE THAT SOUNDED LIKE THE ENGINE REVVING VERY FAST AND THE CAR SUDDENLY ACCELERATED. I WAS PROPELLED FORWARD ABOUT 50 FEET INTO THE BACK YARD AND CRASHED INTO SOME LILAC BUSHES DIRECTLY AHEAD OF ME AND INTO THE STEEP DIRT BANK BEHIND THE BUSHES, WHICH STOPPED THE CAR. THERE IS NO GARAGE AND THE DRIVEWAY ENDS WHERE THE LAWN BEGINS. THE FRONT END OF THE CAR IS QUITE DAMAGED AND THE VEHICLE IS PRESENTLY IN THE DEALER'S REPAIR GARAGE. ON THE INTERNET, MY SON FOUND MANY REPORTS OF INCIDENTS OF SUDDEN ACCELERATION FOR THE HYUNDAI SANTA FE FOR MY MODEL YEAR AND FOR OTHER RECENT YEARS AND HE SUGGESTED I FILE THIS REPORT WITH THE NHTSA. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS FAILED. IN ADDITION, THE FRONT DRIVER'S SEAT COULD NOT BE ADJUSTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 41,000. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP AND THERE WAS AN ABNORMAL 4 SECOND DELAY BEFORE THE VEHICLE RESPONDED. THE MALFUNCTION RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHO WAS UNABLE TO GENERATE A TROUBLE CODE. THE DEALER PERFORMED AN UNKNOWN REPAIR HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE CONSUMER STATED THE VEHICLE WOULD RANDOMLY NOT RESPOND TO THROTTLE PRESSURE WHEN TURNING FROM A RESTING STOP. THE DEALER WAS UNABLE TO RETRIEVE A CODE DESCRIPTION FROM THE VEHICLES OBDII TO CORRECT THE PROBLEM. THEY DEALER REPLACED THE AWD MODULE AND PERFORMED AN UPDATE FOR THE VEHICLES ACCELERATIONS RESPONSE

THIS IS A 4 CYLINDER GAS ENGINE. WHEN IN TRAFFIC STOP AND GO, THERE IS A HESITATION WHEN TRYING TO ACCELERATE. SOMETIMES THIS HAPPENS AT A STOP SIGN OR AT ANY TIME THERE IS A LOW SPEED STOP AND GO. IT HESITATES AND THEN TAKES OFF BECAUSE YOU NATURALLY GIVE IT MORE GAS BECAUSE IT ISN'T RESPONDING TO THE ACCELERATOR. THIS IS DANGEROUS, AS IT ALSO HAPPENS WHEN YOU PULL OUT INTO TRAFFIC. *TR

REAR TIRES EXHIBIT EXTENSIVE "CUPPING" WHICH SUGGESTS DEFECTIVE SUSPENSION PARTS AT THE REAR OF THE VEHICLE. INFERIOR PARTS OR DESIGN ARE SUSPECTED AS THE DEFECT APPEARS BILATERALLY. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER OF THE VEHICLE CRASHED INTO A TELEPHONE POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER SUSTAINED FACE AND HEAD INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR

FROM STOP,MAKING LEFT TURN, LOST ALL POWER MOMENTARILY, RPM DROPPED TO IDLE. PRESSING ACCELERATOR DID NOTHING, FINALLY ENGINE CAME BACK AND ACCELERATED WILDLY. VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP AND ATTEMPTING THE ACCELERATE, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ENGAGED THE EMERGENCY BRAKE, SHIFTED OUT OF DRIVE AND THEN BACK INTO DRIVE. AS THE CONTACT APPLIED THE ACCELERATOR PEDAL, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DEFROST SYSTEM WOULD ONLY DEFOG THE REAR WINDOW. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING FROM THE COMPLETE STOP THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOOR AND THERE WAS NO RESPONSE. AFTER SEVERAL ATTEMPTS THE VEHICLE ACCELERATED FORCEFULLY WITH THE SOUND OF SCREECHING TIRES. THE BRAKE WAS APPLIED AND THE VEHICLE SLOWED DOWN. THE VEHICLE OPERATED NORMALLY MOMENTS LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES WHEN EACH FAILURE OCCURRED. THE TECHNICIAN STATED THE VEHICLE FUNCTIONED NORMALLY AND THE VEHICLE WAS EQUIPPED WITH A SMART PEDAL SYSTEM WHICH WAS A SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

FRONT SPRING BROKE. CREATES POTENTIAL TO CAUSE LOSS OF CONTROL AT HIGHWAY SPEEDS. READ MANY INSTANCES OF THIS ON HYUNDAI VEHICLES. COMPANY ONLY REPLACES BROKEN SPRING, REFUSING TO CHANGE OUT OTHER SIDE PROACTIVELY.

VEHICLE WAS BEING DRIVEN IN THE RAIN FROM SAVANNAH GA TO JACKSONVILLE FL, OUTSIDE TEMPERATURE APX 80 DEGREES, WITH AIR CONDITIONING ON. AIR CONDITIONING ABRUPTLY CEASED BLOWING COLD AIR AND STARTED BLOWING HOT, HUMID AIR, WHICH FOGGED ALL WINDOWS FROM THE INSIDE. SUDDENLY LOWERED VISIBILITY CAUSES DRIVING HAZARD. THIS HAS OCCURRED SEVERAL TIMES BEFORE WITH THIS VEHICLE WHEN (1) IT IS HOT OUTSIDE, (2) THE AIR CONDITIONING IS ON, (3) IT IS RAINING, (4) THE CAR HAS BEEN DRIVING FOR APX 30 TO 45 MINUTES. REMEDY IS TO PULL OFF THE ROAD, TURN OFF THE ENGINE, WAIT 5-10 MINUTES, THEN RESTART CAR. AIR WORKS NORMALLY FOR ANOTHER 30-45 MINUTES THEN SAME PROBLEM RE-OCCURS, BUT PULLING TO THE SIDE OF AN INTERSTATE ALSO CAUSES A SAFETY PROBLEM. THERE IS AN ONLINE LITANY OF SIMILAR PROBLEMS FROM OTHER OWNERS OF THIS VEHICLE AT HTTP://ANSWERS.EDMUNDS.COM/QUESTION-2010-SANTA-FE-WITH-AIR-CONDITIONER-PROBLEM-104733.ASPX. HYUNDAI CUSTOMER SERVICE REFUSES TO ACKNOWLEDGE THE PROBLEM EXISTS, TOLD ME THIS MORNING THEY HAD NEVER RECEIVED A COMPLAINT ON IT BEFORE, AND LOCAL DEALER REFUSES TO REPAIR IT. *TR

THE AUTOMATIC TRANSMISSION SLIPS (GOES INTO NEUTRAL) WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR UNDER LIGHT ACCELERATION. THE ENGINE RPMS RAISE DURING THE SLIP AND THE TRANSMISSION SLAMS INTO SECOND GEAR. *TR

2010 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO INCOMPATIBILITY OF BLUETOOTH WITH VEHICLE *TGW THE CONSUMER WAS INFORMED THERE WAS A GLITCH WITH THE PHONE IN RESPECT TO THE BLUETOOTH COMPATIBILITY. THE CONSUMER STATED THE BLUETOOTH WOULD BECOME DISABLED, NOT ACCEPT VOICE COMMANDS OR MAKE CONNECTIONS WITH ANY NUMBER DIALED, IF HE DID NOT TAKE THE TIME TO ANSWER THE CONTACTS DATA QUESTION. *JB

WHILE SITTING IN CRAWLING TRAFFIC OR COMING TO A SLOW STOP AT A STOP SIGN, ON OCCASION THE CAR WILL LOSE ALL ELECTRICAL POWER (LIGHTS, RADIO, INTERIOR LIGHTING GOES BLACK) AND THE ENGINE THEN STALLS OUT. THE GAS TANK IS TYPICALLY HALF FULL OR BELOW BUT NEVER ON EMPTY. I HAVE TO PLACE THE CAR IN PARK OR NEUTRAL AND RESTART THE ENGINE. THE ENGINE RUNS FINE BEFORE AND AFTER THE INCIDENTS. THIS HAS HAPPENED AT LEAST THREE TIMES A MONTH SINCE JUNE 2011 AND HAS ALMOST CAUSED MULTIPLE CAR ACCIDENTS. THE CAR'S POWER ALSO SEEMS TO DIM WHEN APPLYING THE BREAKS DURING NORMAL DRIVING ON OCCASION. THE HEADLIGHTS, INTERIOR LIGHTS AND RADIO TOUCH SCREEN GO DIM WHEN BREAK IS APPLIED. I HAVE BROUGHT IT TO THE DEALERSHIP TWICE ALREADY AND COMPLAINED BUT NOTHING WAS DONE. SINCE THE DEALERSHIP COULD NOT REPEAT THE EVENT, THEY CLAIMED THERE IS NOTHING THAT CAN BE DONE. THE DEALERSHIP SUGGESTED THAT I LEAVE THE CAR STALLED OUT AND HAVE IT TOWED IN. I EXPLAINED THAT THE CAR WILL START AGAIN ONCE IN PARK OR NEUTRAL, THEREFORE A TOW TRUCK WILL NOT TOW IT BACK TO THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS IN THE PROCESS OF ASSISTING THE CONTACT WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 7,650.

DEC 16, 2011 AROUND 9:45AM MY HUSBAND AND I HAD JUST PICKED MY SISTER AND BROTHER IN LAW UP FROM THE AIRPORT AND HAD DECIDED ON GRABBING SOME BREAKFAST FROM WAFFLE HOUSE. I HAD COME TO A COMPLETE STOP TO TURN RIGHT INTO THE RESTAURANT PARKING LOT; I THEN DROVE ABOUT 15 FEET GOING MAYBE 5 MPH TO COME TO A COMPLETE STOP TO THEN TURN RIGHT TO GET READY TO ENTER INTO THE PARKING SPOT. ONCE I RELEASED MY FOOT FROM THE BREAK (NOT NEEDING TO APPLY THE GAS AS MY PARKING WAS MAYBE 20 FEET TO MY RIGHT AND THE CAR SHOULD ACCELERATE AT A LOW SPEED ON ITS OWN) THE 2010 SANTA FE TOOK OFF AT AN ALARMING SPEED I PRESSED MY FOOT ALL WAY BACK DOWN ON THE BRAKE BUT THE CAR DID NOT STOP. I THEN LOOKED DOWN TO SEE IF MY FOOT WAS ON THE BRAKE IT WAS DOWN TO THE FLOOR BOARD. THE SANTA FE WENT OVER THE PARKING SPOT AND INTO THE BUSHES THEN STOPPED ITSELF. THANK GOD BECAUSE THE ROAD WAS ON THE OTHER SIDE OF THE BUSHES. I HAVE NEVER EXPERIENCED A VEHICLE DOING THIS? I THEN CONTACTED THE SERVICE DEPARTMENT AT HYUNDAI WHERE I PURCHASED MY CAR AND WAS TOLD THAT ONLY HAPPENS TO TOYOTA THAT THEY HAVE NEVER HEARD OF IT HAPPENING TO THEIR VEHICLES. MY HUSBAND AND I TOOK THE CAR BACK TO THE DEALERSHIP WHERE WE E-MAILED AND REVIEWED OF THE PHOTOS WITH MARK ODAT AND 2 OTHER MANAGERS SHOWING THE DAMAGE THAT ACCRUED WHILE GOING OVER THE CEMENT CURB. I DON'T KNOW IF THERE WERE ANY DAMAGES UNDER MY CAR, I NOTICED SCRATCHES TO THE PAINT AND A BENT LICENSE PLATE (WHICH I BENT BACK INTO PLACE). I HAD BROUGHT MY SANTA

BRAKE PEDAL CANNOT HOLD PRESSURE, CREATING DANGEROUS SITUATION IN EMERGENCY BRAKING. BROUGHT CAR TO DEALER ON NOVEMBER 29 FOR WARRANTY REPAIR. DEALER FOUND MASTER CYLINDER HAS INTERNAL LEAK. REPLACED MASTER CYLINDER AND RE-BLED THE SYSTEM. *TR

TIRE PRESSURE LIGHT COMES ON AND OFF. WENT TO DEALER FOUR TIMES ON THIS ISSUE AND WAS ADVISED THAT THIS IS NORMAL AS THE TIRE PRESSURE SENSOR CAN BE AFFECTED BY HIGH VOLTAGE POWER LINES, RADIO FREQUENCY FROM AN AIRPORT, A POLICY STATION, AN INTERNAL ELECTRONIC DEVICE ATTACHED, ETC. ETC. HOWEVER, UNDERSTAND FROM MY FRIENDS WHO DRIVE TOYOTA AND HONDA THAT THIS ISSUE DOES NOT EXIST. *KB

THE CAR WILL GO INTO NEUTRAL GEAR ALL ON ITS OWN AND THEN SLIP BACK INTO GEAR LUNGING THE CAR FORWARD. OCCUPANTS OF THE CAR WILL GET A WHIPLASH EFFECT. THE CAR IS USUALLY IN 2ND OR THIRD GEAR WHEN IT NO LONGER HAS POWER. THIS CAN BE VERY VERY DANGEROUS IN A MERGING TYPE OF DRIVING SITUATION. THE DRIVER IS COUNTING ON THE CAR TO BRING THEM INTO TRAFFIC, MAINTAINING A CERTAIN SPEED AND CONTROL. ALL OF A SUDDEN WHEN THE CAR IS NOT RESPONDING. IT IS A VERY FRIGHTENING SITUATION. FOLLOWED BY THE LURCHING OF THE CAR. IT FEELS AS IF THE CAR HAS JUST BEEN HIT IN REAR. THE PROBLEM HAPPENS ONCE OR TWICE A MONTH, FOR OVER A YEAR NOW. THERE ARE THOUSANDS OF COMPLAINTS ON LINE ON MANY MANY WEB SITES. EVERYONE SAYS THE SAME THING. THEY BRING IT TO THE DEALER, AND THE DEALER USUALLY CAN NOT REPLICATE THE PROBLEM. IN SOME CASES THE DEALER HAS TEST DRIVEN THE CAR AND HAS FELT THE PROBLEM AND HAS REPLACED THE TRANSMISSION, ONLY TO HAVE THE NEW TRANSMISSION DO THE SAME THING. USUALLY THOUGH, THE DEALER AND OR HYUNDAI GET AROUND THIS PROBLEM BY SAYING THAT EVEN THOUGH THEY HAVE HEARD OF THIS AS BEING AN ISSUE, THEY WILL NOT DO ANYTHING ABOUT IT UNTIL THE DEALER EXPERIENCES THE PROBLEM OR SEES THAT THE COMPUTER REGISTERS IT IN THE CARS COMPUTER SYSTEM. BUT THAT IS PART OF THE PROBLEM. NO CHECK LIGHT COMES ON, NOTHING REGISTERS. SO, ALL OF THESE UNSAFE CARS ARE OUT THERE. A SITUATION WAITING TO CAUSE AN ACCIDENT. WE HAD A FRIEND'S CAR BEHIND US WHEN WE LOST POWER, AND THEY SAID THEY ALMOST ENDED U

IN RAINY HUMID CONDITIONS, THE AIR CONDITIONING COMPRESSOR WILL SHUT DOWN CAUSING WARM AIR TO BLOW INSIDE THE CAR CABIN. THIS IMMEDIATELY CAUSES THE WINDOWS TO FOG UP CAUSING A VERY DANGEROUS DRIVING CONDITION. THIS HAS NOW HAPPENED 5 TIMES SINCE OWNING THE CAR. IF YOU TURN THE CAR OFF, LET IT REST FOR A FEW MINUTES, THEN TURN BACK ON THE AIR COMPRESSOR WILL WORK AGAIN BUT ONLY FOR THE SHORT TIME. WE HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY CANNOT DUPLICATE THE PROBLEM. AGAIN IT ONLY HAPPENS WHEN IT'S HUMID AND RAINING OUTSIDE. AFTER NUMEROUS SEARCHES ON THE INTERNET, IT SEEMS THAT I AM NOT THE ONLY PERSON THIS IS HAPPENING TO. HYUNDAI HAS A SERIOUS PROBLEM AND THEY SHOULD DO A RECALL TO FIX THIS! *TR

THE FRONT WINDOWS FOGGED COMPLETELY DURING AN RAIN STORM OF HIGH INTENSITY, THE AIRCONDITIONING SYSTEM WAS ON AND WORKING UNTIL THE HIGH HUMIDITY AND RAIN OVERTOOK THE SYSTEM THIS SITUATION HAPPENED AT NIGHT ON BUSY FREEWAY MAKING THIS A VERY DANGEROUS SITUATION AS THE SIDE WINDOWS ALSO STARTED TO FOG ,THIS HAS HAPPENED SEVERAL TIMES EACH TIME THE A/C COMPRESSOR SEEMS TO QUIT WORKING....ALSO PULLING THE VEHICLE OVER AND SHUTTING IT DOWN FOR 5 TO 10 MINUTES SEEMS TO CLEAR IT UP...THE COMMON FACTORS WERE HIGH HUMIDITY, TEMPERATURE DROP ,RAIN.....THE FIRST TIME TEMP WAS 65DEGF SECOND 55DEGF THIRD 64DEGF... *TR

THE AUTOMATIC CLIMATE CONTROL SYSTEM IN MY 2010 SANTA FE LIMITED WOULD OCCASIONALLY STOP RUNNING THE AIR CONDITIONING COMPRESSOR, USUALLY DURING HEAVY RAIN OR HUMID CONDITIONS. EVEN WITH THE A/C SWITCH AND INDICATOR LIGHT ON, THE COMPRESSOR WOULD STILL NOT ACTIVATE UNTIL THE IGNITION WAS CYCLED. THIS CAUSED THE INTERIOR WINDOWS TO FOG UP HEAVILY AND NOT CLEAR, LEADING TO A DANGEROUS SITUATION IN WHICH ONE INSTANCE MY OUTWARD VISIBILITY BEING REDUCED TO ALMOST ZERO AND COULD HAVE CAUSED A CRASH AS I HAD NOWHERE TO PULL OVER. EVENTUALLY I WAS ABLE TO REPLICATE THE CONDITION TO THE DEALER WHO REPLACED THE CLIMATE CONTROL MODULE IN THE DASH. THE PROBLEM HAS NOT RESURFACED SINCE. *KB

THE VEHICLE WAS DELIVERED IN 01/2010, SHORTLY AFTER WE NOTICED SHUTTERING IN THE TRANSMISSION AND HARD SHIFTS FROM 2-3 3RD GEAR, AT 7800 MILE WE TOOK THE CAR BACK TO THERE DEALER WHO STATED THEY WERE UNABLE TO RECREATE. THEY CHANGED THE SHIFT SETTINGS OF THE ECU AND WAS TOLD NOTHING TO BE DONE, THE PROBLEM CONTINUED WITH MULTIPLE VISITS TO THE DEALER, 2 WEEKS AGO THEY REPLACED THE TRANSMISSION WITH A REMANAFACTURED UNIT, LASTNIGHT THE NEW TRANSMISSION EXPLODED AND IT FELT LIKE A BOMB WENT OFF UNDER THE HOOD THERE WAS TRANSMISSION FLUID EVERYWHERE AND THE AND HORRIBLE GRINDING SOUND WAS NOTED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR REPAIR AND WE ARE STILL AWAITING WORD. THIS PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE DIES. *TR

WHEN SLOWING DOWN FOR TRAFFIC LIGHTS, TURNS OR MERGING INTO TRAFFIC LANES, WHEN THE BRAKE IS RELEASED AND THE ACCELERATOR IS PUSHED, AT RANDOM TIMES THE CAR HESITATES AND ALL POWER IS LOST MOMENTARILY. THE VEHICLE SEEMS AS IF IT HAS OR IS IN THE PROCESS OF STALLING OUT. AT FIRST, IT FEELS AS IF ALL POWER HAS BEEN LOST AND THAT THE VEHICLE SHOULD BE STEERED TO THE SIDE OF THE ROAD. HOWEVER, THEN THE ENGINE SUDDENLY RE-ENGAGES AND THE VEHICLE LUNGES FORWARD. THE ENGINE WARNING LIGHT DOES NOT COME ON, AND THE ENGINE APPARENTLY DOES NOT "DIE," SINCE THERE IS NO REQUIREMENT FOR AN IGNITION RE-START. THE PROBLEM HAPPENS SPORADICALLY (ABOUT ONCE OR TWICE A WEEK--BUT SOMETIMES ONCE OR MORE IN THE SAME DAY). THE VEHICLE STARTS WELL, IDLES WELL AND OTHERWISE PERFORMS IN AN OKAY FASHION. THE DEALER CANNOT FIND ANYTHING WRONG. THE CAR DID NOT DO THIS FOR THE FIRST 20,000 OR SO MILES. ON AT LEAST TWO OCCASIONS, THIS "STALLING OUT" HAS ALMOST CREATED AN ACCIDENT SITUATION. *KB

TRANSMISSION SLAMS INTO GEAR, ALSO SLIPS INTO GEAR AND SOMETIMES MOVES WHEN IN PARK. *TR

I JUST PURCHASED A 2010 HYUNDAI SANTA FE TODAY AND IT SEEMS LIKE THE TRANSMISSION IS SHIFTING HARD BETWEEN GEARS. *TT

PURCHASED 2010 HYUNDAI SANTA FE IN FEB 2010. DROVE TO DALLAS, TX IN MAY 2010 THE CAR STARTED STALLING AFTER BEING IDLE AT TRAFFIC LIGHT, ON TURNS AND FROM PULLING OUT AFTER BEING STOPPED. YOU WOULD THE THINK IT WAS GOING DEAD BUT WOULD CATCH UP. THIS OCCURED NUMEROUS TIMES DURING THE TRIP TO & FROM. IMMEDIATELY TOOK TO DEALERSHIP ON RETURN BUT THEY FOUND NO PROBLEMS. HAS HAPPENED NUMEROUS TIMES SINCE THEN, ONCE AT 20 MPH MERGEING IN TRAFFIC AND TWICE TODAY. HAVE TAKEN IT IN 3 TIMES BUT THEY NEVER FIND ANYTHING AND COULD NOT DUPLICATE PROBLEM. I DON'T KNOW WHEN THIS WILL HAPPEN AND DON'T DARE PULL OUT IN TRAFFIC UNLESS I HAVE PLENTY OF CLEARANCE FROM OTHER CARS! I FEEL AT RISK EVERYTIME THE CAR IN DRIVEN AND FEEL IT IS A VERY DANGEROUS SAFETY PROBLEM AND NEEDS TO BE INVESTIGATED. *TT

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED IT TOOK 3-4 SECONDS BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WOULD ACCELERATE WHEN IT SHOULDN'T. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,500.

MY 2010 AT SANTA FE STARTED WITH OCCASIONAL LURCHING FORWARD WHEN STARTED, THEN PROGRESSED TO HARSH SHIFTING, BUMPING AND BANGING NOISES FROM THE AT. THIS WAS EPISODIC, WHEN THE CAR WAS COLD. (SEE MY INITIAL COMPLAINT #10379504) SINCE MY ORIGINAL COMPLAINT, THE DEALER PUT IN A "DATA RECORDER" TO TRY TO CAPTURE WHAT WAS HAPPENING. DESPITE 2-3 EPISODES OF THIS HAPPENING WHILE THE RECORDER WAS ON, THEY WERE NOT CAPTURED ON THE UNIT. THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR, YET IT CONTINUED TO GET PROGRESSIVELY WORSE. AT ABOUT 9000 MILES, IT HAPPENED AGAIN- THE WORST EPISODE YET. AT THAT POINT I WAS AFRAID FOR MY SAFETY. I DROVE THE CAR HOME AND THEN TO THE DEALER. AFTER THE DEALER DID FURTHER TESTING ON THE AT, THEY TOLD ME THERE WAS IN FACT SOMETHING WRONG WITH THE AT, AND THEY PUT IN A NEW TRANSMISSION. WITHIN 1000- 2000 MILES ON THE NEW TRANSMISSION, IN STARTED BUMPING AGAIN WHEN COLD, SHIFTING FROM 1ST TO 2ND. I TOOK IT BACK TO THE DEALER, BUT OF COURSE THEY CAN NOT DUPLICATE THE PROBLEM. THEY SAID IT HAD A FAST IDLE AND ADJUSTED IT. THEY ALSO SAID I SHOULD WARM THE CAR UP 5-7 MINUTES PRIOR TO DRIVING IT EACH TIME, SINCE I REPORT THIS ONLY OCCURS WHILE IT IS COLD. THEY SAY THERE IS NOTHING WRONG WITH MY CAR, JUST AS THEY TOLD ME EARLIER, PRIOR TO FINDING OUT THERE WAS A PROBLEM WITH THE AT. WHEN I LEFT THE DEALER AFTER TELLING ME THIS, IT BUMPED TWICE BEFORE I GOT OUT OF THEIR PARKING LOT, AND CONTINUES TO DO SO, ONCE EVEN WHILE IT WAS WARM. I CALLED HYUNDAI CONSUM

INTERMITTENT ISSUE WHERE THE GAS PEDAL DOES NOT WORK - DEPRESSING IT DOES NOT CAUSE THE ENGINE TO REV AT ALL. THIS HAS OCCURRED WITH THE VEHICLE AT 40 MPH, THEN NO POWER AS VEHICLE SLOWED DOWN TO 15 MPH BEFORE IT STARTED WORKING. OTHER SYMPTOMS WHEN THIS OCCURS ARE AS FOLLOWS: WITH HEADLIGHTS TURNED ON, THE LEFT TURN SIGNAL IS STUCK "ON". IF HEADLIGHTS ARE OFF, SELECTING THE LEFT TURN SIGNAL CAN CAUSE VARIOUS DASH LIGHTS TO BLINK, AND ENGINE LOSES POWER IN SYNCH WITH THE BLINKING LIGHTS.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE ACCELERATING EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED ON SIX DIFFERENT OCCASIONS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

WHEN PUSHING THE GAS PEDAL TO ACCELERATE FROM STOPPED POSITION THERE IS A NOTABLE PAUSE. (1-3 SECONDS??)THIS THEN CAUSES YOU TO PUSH ACCELERATOR FURTHER ,THEREBY CAUSING A MUCH MORE SUDDEN ACCELERATION. I AM USED TO IT BECAUSE IT HAS HAPPENED INTERMITTENTLY SINCE CAR WAS NEW, BUT SOMEONE COULD GET IN TROUBLE. HYUNDAI SERVICE SAYS ITS BECAUSE THE PEDAL IS SENDING A POSITION OF PEDAL THROUGH AN ELECTRONIC SIGNAL TO FUEL METERING SYSTEM.

THIS IS A LOW-MILEAGE HYUNDAI AWD SANTA FE LIMITED WITH 19" ALLOW RIMS. AT ABOUT 11,500 MILES I NOTICED GREASE ON THE INSIDE OF THE FRONT-LEFT WHEEL. IT WAS THICK AND GREEN IN COLOR, THE GREASE USED TO LUBRICATE THE AXLE JOINT. THE CENTRIFUGAL FORCE FROM THE AXLE SPRAYED THE GREASE ALONG THE INSIDE OF THE WHEEL. I CHECKED THE CV BOOT AND AXLE AND IT APPEARED THE GREASE WAS LEAKING FROM THE SEAL BETWEEN THE BOOT AND THE AXLE HUB. THERE WAS A VERY SLIGHT LEAKAGE COMING FROM THE RIGHT WHEEL AXLE AS WELL. THIS SHOULD NOT HAPPEN WITH A VEHICLE ONLY A YEAR OLD. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY CONFIRMED THE LEAKAGE ON BOTH WHEELS AND ORDERED TWO AXLE SEAL KITS, WHICH WILL INCLUDE REPLACEMENT OF THE JOINT. THERE WAS NO CHARGE FOR THE INSPECTION AND THERE WILL BE NO CHARGE FOR THE REPAIR. IF THIS WENT UNNOTICED IT COULD CAUSE AN AXLE TO OVERHEAT AND FAIL. AT HIGH SPEEDS THIS COULD CAUSE AN ACCIDENT.

I HAVE A 2010 SANTA FE WITH 19K MILES.....TWICE THIS WEEK I WAS DRIVING AND SUDDENLY THE GAS PEDAL STOPPED WORKING AND ENGINE LIGHT CAME ON. BRAKES WORKED, THANK GOODNESS. ANYONE ELSE HAVE "SUDDEN UNINTENDED DECELERATION"?? AFTER THE FIRST EVENT, I HAD IT TOWED TO THE DEALER (FOLLOWING PROTOCOL IN THE MANUAL). THEY REPORTED A NEW RECALL (IT HAD BEEN SERVICED A FEW MONTHS AGO), EXECUTED A COMPUTER UPDATE AND ALL WAS FIXED (OR SO I THOUGHT). 4 DAYS LATER, WITH LESS THAN 100 MILES DRIVEN SINCE THE REPAIR, IT HAPPENED AGAIN. THIS TIME I WAS IN 35MPH TRAFFIC SO WHEN THE ACCELERATOR PEDAL NO LONGER WORKED, I ALMOST WAS REAR-ENDED. I WAS ABLE TO COAST OUT OF TRAFFIC (BRAKES AND STEERING FINE)TO A SIDE STREET. I WAS ABLE TO COAST HOME (.5 MILE OR SO). CAR WOULD ACCELERATE AFTER STOP SIGNS, ALTHOUGH THE GAS PEDAL DOESN'T RESPOND AT ALL. VERY SCARY THAT IT EVEN SHIFTED TO A HIGHER GEAR AND WOULD GO 30MPH AND KEEP ACCELERATING IF I DIDN'T BRAKE! THE FIRST REPAIR INFO: 1. SPRING PROTECTOR INSTALL (TSB#11-01-021); CAUSE: CAMP 2.TC7 CM ECM UPDATE P0111 10-01-034; CAUSE: CAMP *TT

2010 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO RECALL RELATED TO DAMAGE TO THE TRANSMISSION CAUSING LOSS OF MOTIVE POWER *TGW THE CONSUMER STATED SHE WAS NOT NOTIFIED ABOUT THE RECALL. THE CONSUMER STATED SHE ONLY FOUND OUT ABOUT THE RECALL, WHEN THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AFTER IT SUDDENLY STOPPED ON A SIX LANE HIGHWAY AND WOULD NOT ENGAGE. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE TRANSMISSION HAD BEEN DESTROYED AND DAMAGED THE AXLE. THE VEHICLE WAS REPAIRED AT NO CHARGE TO THE CONSUMER. *JB

THE WEEKEND WE PURCHASED OUR 2010 HYUNDAI SANTA FE LIMITED, V6, WHILE DRIVING IN AREA WITH MODERATE GRADES VEHICLE HAD TROUBLE SHIFTING BETWEEN 1ST & 2ND GEARS, 2ND & 3RD GEARS. WE THOUGHT IT COULD BE THE AREA WE WERE DRIVING IN, SO WE CONTINUED TO DRIVE IT TO SEE IF THAT WAS IT. IT WAS NOT. HARD SHIFTING HAS CONTINUED FOR THE COMPLETE EXTENT OF OUR OWNERSHIP COMMENCING AT THE START. ON 12/7/2010, TOOK THE VEHICLE IN TO BE CHECKED, CAUSE: FOUND TRANSMISSION JERKING. MODULE ASSY-AUTO TRANS CONTROL RE, RESET ADAPTIVE TRANS VALUES. RECALL, P0111, ECM UPDATE, PERFORMED CAMP TC7. BRING BACK IF CONTINUES AFTER A COUPLE WEEKS. IT DID CONTINUE, BUT I AM A BUSY PERSON. ON 4/21/2011, RETURNED AGAIN STATING THAT VEHICLE WAS CONTINUING TO SHIFT HARD, JERKING. DEALER SVC STATES COULD NOT DUPLICATE. VEHICLE DUPLICATED FOR ME ON WAY HOME FROM SVC APPT. ON 6/10/11, RETURNED AGAIN FOR SAME PROBLEM WITH HARD SHIFTING AT LOW SPEEDS, JERKING. CAUSE: TCM UPGRADE, RE-RESET ADAPTIVE TRANS VALUES, AFTER WHICH SVC DEPT SAID COULD NOT DUPLICATE AGAIN. SVC MGR STATES THAT A NEW REFLASH HAD BEEN ISSUED SINCE THEY UPGRADED IT LAST ON 12/7/2010. THRU RESEARCH I FIND NO NEW UPGRADE HAS BEEN RELEASED ON SVC MESSAGES/NOTIFICATIONS. I BELIEVE I'VE BEEN MISLEAD. I AM POSITIVE THAT THE VEHICLE WILL DO THIS AGAIN. ALSO, INTERMITTENTLY WHEN ONLY CRANKING THE VEHICLE AND BEFORE THE VEHICLE IS PUT IN GEAR IT WILL IMMEDIATELY HAVE A FEELING OF A LARGE "BANG OR SLAM" AND THEN LUNGE FORWARD EVEN THOUGH STILL IN PARK.

STARTED CAR TO BACK UP OUT OF DRIVEWAY. CAR JUMPED A LITTLE. CONTINUED ON ROAD AND FELT LITTLE JUMPING AT RANDOM. WENT SLOW AND TRIED TO BRAKE AND ACCELORATE TO UNDERSTAND TRIGGER. TURNED AROUND AFTER 1.5 MILE TO HEAD BACK HOME. A FEW YARDS IN THE CAR MADE LOUD DROPPING SOUND AND GRINDING AND SCRAPING AND WOULD NOT ACCELARATE. SO LOUD I THOUGHT THE BOTTOM CAME OUT. PEOPLE PUSHED IT INTO PARKING LOT FOR ME. AAA TOWED IT TO DEALER. 24 HOURS LATER TOLD IT WAS A TRANSMISSION PROBLEM. 24 HOURS AFTER THAT TOLD THEY ARE REPLACING WITH NEW TRANSMISSION. ASKED IF THIS WOULD TRIGGER ANY FUTURE PROBLEMS AND THEY CLAIM NO. *TR

THE VEHICLE STOPS OR STALLS ON SHIFTING FROM FIRST TO SECOND GEAR. IT HAS JUST DIED MERGING INTO TRAFFIC FROM A STOP SIGN AND I HAVE BEEN FORCED TO ROLL TO THE SHOULDER. IT WILL NOT ALWAYS PULL UP AN INCLINE FROM A STOP SUCH AS A STEEPER DRIVEWAY. I HAVE BEEN SUCCESSFUL TO "FIX' THIS BY SHIFTING INTO NEUTRAL AND THEN BACK IN GEAR. THIS PROBLEM IS WELL DOCUMENTED IN THE HYUNDAI FORUMS ON LINE. *TR

I PURCHASED THE 2010 HYUNDAI SANTA FE NEW WITH ONLY 60 MILES ON IT IN JUNE 2010. IN JANUARY 2011 WE BEGAN SMELLING A FUEL SMELL. THIS OCCURRED ONLY AFTER THE CAR WAS RUNNING AND SHUT OFF THEN SUBSEQUENTLY TURNED BACK ON LESS THAN AN HOUR LATER LIKE WHEN RUNNING ERRANDS. I NEVER SMELLED GAS IF THE CAR SAT OVERNIGHT. WE ALSO WOULD EXPERIENCE AN INTERMITTENT LONG CRANK. I BROUGHT THE CAR TO THE DEALER IN JANUARY 2011 AND THEY REPLACED 2 O-RINGS THAT THEY STATED WERE LEAKING AND FOUND FUEL AROUND. AFTER THESE WERE REPLACED, I STILL HAD THE SAME PROBLEMS. I BROUGHT THE CAR BACK IN FEBRUARY 2011 AND NO KNOWN PROBLEMS WERE FOUND BY THE DEALER. AGAIN, I BROUGHT THE CAR BACK IN MARCH. THIS TIME THEY FOUND FUEL IN THE CHARCOAL CANISTER. THEY STATED I WAS OVERFILLING THE TANK WHICH WAS WHY THERE WAS FUEL IN THE CHARCOAL CANISTER. AFTER SPEAKING WITH THE MANAGER, THEY AGREED TO COVER THE PART AND LABOR AT NO CHARGE AND REPLACED THE CHARCOAL CANISTER. AFTER THIS WAS REPLACED, I NO LONGER EXPERIENCED THE LONG CRANK BUT I STILL SMELL GAS AFTER RUNNING ERRANDS. HYUNDAI WILL AGAIN BE LOOKING AT THE CAR FOR ANY OTHER PROBLEMS, BUT THE DEALER IS REALLY STUMPED SO FAR ON THIS. *TR

TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL AND WAS COASTING. WHEN THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL THE RPMS INCREASED AND THERE WAS A HARD BUMP AND A SHUTTER FELT INSIDE THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TRANSMISSION ADAPTER WAS RESET, THE KEEP ALIVE MEMORY AND ADAPTIVE VALUES WERE CLEARED, AND AN ECU UPDATE WAS PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE CONTACT WAS TAKING THE VEHICLE TO THE DEALER A FORTH TIME FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,889. UPDATED 5/9/11 *CN THE CONSUMER STATED THERE WAS A HARSH SHIFT BETWEEN 20-30 MPH. THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES FOR THE SAME PROBLEM AND THE TRANSMISSION WAS REPLACED TWICE. UPDATED 08/17/11.*JB