AS MY WIFE WAS BACKING UP THE 2001 SANTA FE SUV AT A LOCAL PARK, SHE HEARD A LOUD THUMP. SHE THOUGHT SHE WENT OVER A POTHOLE, AND GOT OUT OF THE CAR TO LOOK. SHE DIDN'T SEE A POTHOLE, AND GOT BACK INTO THE CAR. AS SHE DROVE DOWN THE ROAD, A RHYTHMIC SCREECH BECAME VERY LOUD FROM THE RIGHT REAR SIDE. SHE STOPPED THE CAR, AND AGAIN GOT OUT TO TAKE A LOOK. THE RIGHT REAR TIRE LOOKED NORMAL. SHE GOT BACK INTO THE CAR AND CONTINUED TO DRIVE HOME, SLOWLY. THE SCREECHING BECAME LOUDER AND LOUDER. WHEN SHE GOT HOME, SHE LOOKED AT THE RIGHT REAR TIRE AND WAS SHOCKED TO SEE THAT IT WAS CAVED INWARD, AND A METAL PART WAS BROKEN AND HANGING DOWN. THE CAR WAS NOT DRIVABLE IN THIS CONDITION, AND A TOW TRUCK HAD TO COME TO OUR HOME AND LOAD THE CAR ONTO A FLATBED TRUCK AND TAKE IT TO THE LOCAL HYUNDAI DEALER. THE HYUNDAI MECHANIC DISCOVERED THAT THE CENTER OF THE RIGHT REAR CONTROL ARM HAD FULLY RUSTED OUT AND THE SUSPENSION HAD BROKEN THROUGH. THE RIGHT REAR CONTROL ARM, THE LATERAL LINK, THE ABS SENSOR, CAM VOLT, AND NUT HAD TO BE REPLACED TO FIX THE PROBLEM. THE TOTAL COST WAS $1,549.22. THE DEALER TOLD ME THAT THIS WAS NOT COVERED UNDER THE WARRANTY OF THE CAR. I THOUGHT THIS WAS AN ISOLATED CASE. HOWEVER, AFTER DISCOVERING THERE WERE NUMEROUS CASES OF 2001 SANTA FE CONTROL ARMS RUSTING OUT, I DECIDED TO FILE AN NHTSA COMPLAINT. I AM VERY GRATEFUL THAT THIS DID NOT HAPPEN AS MY WIFE WAS DRIVING AT A HIGH SPEED ON THE TOLLWAY. IT IS MY OPINION THAT HYUNDAI SHOULD TAKE RESPONSIBILITY FOR
2001 Hyundai Santa FE complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DRAMATICALLY ACCELERATED. THE RPM'S SURGED TO APPROXIMATELY 3,000. THE DEALER COULD NOT DUPLICATE THE FAILURE OR PROVIDE A SUFFICIENT REMEDY. AS OF OCTOBER 8, 2008, THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 90,000.
MY DAUGHTER WAS PULLING OUT OF A PARKING LOT AND THE RIGHT REAR TRAILING ARM FAILED BECAUSE IT HAD RUSTED AND BROKE CAUSING THE REAR TIRE TO TURN OUT AND THERE WAS NO CONTROL OF THE VEHICLE, SHE JUST GOT OFF THE INTERSTATE RUNNING 70 MILES PER HOUR, THIS COULD HAVE HAD A REAL SAD OUT COME. WE ARE HAVING BOTH TRAILING ARMS REPLACED. *TR
AFTER DRIVING OVER A POT HOLE THE VEHICLE CONTINUED TO PULL TO THE RIGHT AS IT WAS DRIVEN. THE NEXT DAY I TOOK IT TO A REPAIR SHOP FOR WHEEL ALIGNMENT. THE SHOP SAID THEY COULD NOT REPAIR IT AS THERE WAS A FIST SIZE HOLE IN THE FRAME WHERE IT HAD RUSTED THROUGH WHERE THE CONTROL ATTACHES TO THE FRAME. WHILE RESEARCHING THE INTERNET I LEARNED OF MANY SIMILAR DEFECTS REPORTED TO NHTSA I BELIEVE SOME HYUNDAI MODELS SHARE THE FRAME. *TR
MY 2001 SANTE FE WAS MAKING " CREAKING" NOISE BY THE PASSENGER SIDE REAR TIRE. I MADE AN APPOINTMENT FOR IT, BUT BEFORE THE APPOINTMENT I HEARD A LOUD THUD AND LOST CONTROL OF THE VEHICLE. FORTUNATELY I WAS ONLY GOING 35 MPH AND WAS ABLE TO SKID INTO A DRIVEWAY. THE REAR CONTROL ARM SNAPPED OFF DUE TO AN EXCESSIVE AMOUNT OF RUST. THE OTHER SIDE IS ALMOST RUSTED THROUGH. THE REPAIR SHOP HAD NEVER SEEN ANYTHING LIKE IT BEFORE. *TR
WHILE DRIVING AT 30MPH (2001 SANTA FE), I FELT A BIG JERK WHICH I NEVER FELT IT BEFORE WITH THIS CAR. AFTER THAT I MADE A RIGHT TURN AND MY CAR SUDDENLY STOPPED AND CHECK ENGINE LIGHT COMES ON. WHEN I RE-STARTED THE CAR, IT STARTED FINE. *TR
CRANKSHAFT SENSOR FAILED ON MY 2001 4 CYLINDER HYUNDAI SANTA FE. THE CAR SUDDENLY STALLED AND WOULD NOT RESTART. I WAS DRIVING ON BUSY STREET IN THE WINTER EVENING AND, AT THE TIME, WAS ON CRUTCHES AND UNABLE TO NAVIGATE ON FOOT. I WAITED IN 20 DEGREE WEATHER FOR ABOUT 45 MINUTES UNTIL A POLICE PERSON RESCUED ME. *TR
RETURNING FROM 2 HOUR HIGHWAY TRIP, TURNED INTO DEVELOPMENT, HEARD LOUD SNAPPING NOISE. TOOK TO DEALER NEXT DAY, INFORMED DRIVER SIDE REAR CONTROL ARMS RUSTED THROUGH AND BROKEN, PASSENGER SIDE WELL ON WAY. AXLE WOULD ALSO NEED TO BE REPLACED. ONLY AXLE UNDER WARRANTY--HAD DEALER REPLACE SUCH. TOOK VEHICLE TO REGULAR GARAGE FOR REMAINDER OF REPAIRS. GARAGE EXTREMELY SURPRISED AT AMOUNT OF RUST CONTAINED IN REAR SUSPENSION----PAPER THIN. HAVE SAVED PARTS FOR ANYONE WISHING TO LOOK AT THEM. HAVE NOTED ON-GOING COMPLAINTS ABOUT 2001 HYUNDAI ELANTRAS WITH SAME PROBLEM--MUST BE A HYUNDAI ISSUE--AS MINE IS A SANTA FE. THIS IS A VERY DANGEROUS CONDITION AND COULD CAUSE MAJOR ACCIDENTS AND/OR DEATHS SHOULD CONTROL FAIL DURING NORMAL DRIVING CONDITIONS. WAS TOLD CONTROL ARM IS DEFECTIVE, AS THERE IS NO HOLES FOR ANY WATER/CONDENSATION TO DRAIN, THEREFORE WATER SITS AND RUSTS THEM OUT. *TR
VEHICLE: 2001 HYUNDAI SANTA FE I AM CONCERNED ABOUT THE SAFETY AND RELIABILITY OF A KEY SUSPENSION COMPONENT: THE RIGHT REAR BEARING ARM. THIS COMPONENT, WHICH ATTACHES THE RIGHT REAR WHEEL AXLE TO THE CHASSIS COMPLETELY FAILED DURING A DRIVE ON A SECONDARY ROAD AT SPEEDS UNDER 55 MPH ON APRIL 9, 2008. THE STEERING WHEEL JERKED TO THE RIGHT A QUARTER OF A TURN, AND THE VEHICLE ALMOST FLIPPED OVER. THE VEHICLE WAS TOWED. MY MECHANIC INFORMS ME THAT THIS COMPONENT SHOULD LAST THE LIFE OF THE VEHICLE. IN MY CASE, IT IS COMPLETELY CORRODED TO THE POINT WHERE IT COULD NO LONGER SUPPORT THE WEIGHT OF THE VEHICLE AND CAUSED A STRUCTURAL FAILURE. I HAVE OWNED MANY CARS, AND HAVE NEVER SEEN A WEIGHT BEARING SUSPENSION COMPONENT FAIL UNDER NORMAL DRIVING CONDITIONS. HAD THIS FAILURE HAPPENED ON THE FREEWAY, I AM SURE THE RIGHT REAR WHEEL WOULD HAVE COMPLETED DEPARTED THE VEHICLE RESULTING IN A COMPLETE LACK OF CONTROL AND PROBABLE DISASTER. WE CONSIDER OURSELVES VERY FORTUNATE THAT NO ONE WAS HURT. HOWEVER, THE DAMAGE TO THE CAR WAS EXPENSIVE. THE COST OF THE REPAIR WAS NEARLY $1,000. THE COST OF THE SUSPENSION COMPONENT ALONE WAS $567.79. I CONSIDER THIS FAILURE NOT A NORMAL CIRCUMSTANCE AND WOULD LIKE SOMEONE TO INSPECT THE PART AND VEHICLE FOR COMPLETE ANALYSIS. I HAVE THE OLD PART AS WELL AS DIGITAL PHOTOS OF THE FAILED COMPONENT FOR YOUR REVIEW AS WELL AS REPAIR DOCUMENTATION. I WOULD LIKE HYUNDAI TO COVER THE COST OF THIS EXPENSIVE REPAIR. IN MY OPINION, THIS COMPONENT SHOULD NEV
A-FRAME OF THE DRIVER SIDE REAR RUSTED THROUGH AND MY TIRE AND WHEEL FELL OFF. *TR
FOR A FEW DAYS PRIOR TO THE INCIDENT, I THOUGHT I NEEDED TO HAVE THE BRAKES REPLACED ON THIS VEHICLE. EVERYTIME I APPLIED THE BRAKES, THE CAR WOULD SWERVE A LITTLE; THEN THERE WOULD BE A "THUMP" AT THE REAR OF THE CAR. ON THE DAY OF THE INCIDENT, THERE WAS A SIGNIFICANT NOISE AT THE REAR OF THE CAR, SO I LOOKED IN THE BACK STORAGE AREA THINKING SOMETHING WAS ROLLING AROUND-FOUND NOTHING. I CONTINUED DRIVING A FEW MILES, HEARING THE THUMPING NOISE AGAIN, I STOPPED AND LOOKED UNDERNEATH THE THE REAR OF THE VEHICLE THINKING THE SPARE TIRE BRACKET WAS BROKEN--SAW NOTHING. LATER IN THE DAY, AS I TURNED RIGHT THERE WAS A LOUD NOISE AT THE REAR. I TOLD MYSELF TO DRIVE SLOWLY--AND THEN THE RIGHT REAR TIRE BROKE CAUSING ME TO LOSE CONTROL OF THE CAR. FORTUNATELY FOR MYSELF, OTHER DRIVERS AND HYUNDAI I WAS DRIVING SLOW. THE CAR WAS FLATBEDDED TO THE HYUNDAI DEALER, WHO TOLD ME THAT THE REAR TRAILERING ARM "SNAPPED" OFF DUE TO AN IMPACT. THE SERVICE MANAGER STATED THAT HE HAD NEVER SEEN ANYTHING LIKE THAT AND WANTED TO WAIT FOR THE COMPANY REP BEFORE DECIDING WHAT TO DO. THE REP INSISTED THAT RUST HAD NOTHING TO DO WITH THE PART BREAKING AND THAT I NEEDED TO PAY 1100.00 FOR THE REPAIR (WHICH INCLUDED A NEW BRAKE LINE AND SHOCK DUE TO THE FAULTY PART) THE DEALERSHIP THEN DID NOT WANT TO GIVE ME THE PART BECAUSE IT WAS "TOO RUSTY" TO PUT IN THE CAR. THIS SEEMS TO BE THE 4TH VEHICLE REPORTING THE SAME PROBLEM. I DO HAVE THE PART AND WILL BE GOING TO THE LOCAL NEWS MEDIA TO COMPLAIN ABOUT T
I WAS COMING TO A RED LIGHT AND LET OFF THE GAS TO COAST BEFORE PUTTING ON MY BRAKES(MY DAD TAUGHT ME WELL TO DO THIS INSTEAD OF BEING A QUICK BRAKER TO MAKE MY BRAKES LAST LONGER). AT ABOUT 25MPH MY CAR BEGAN TO ACCELERATE BACK UP TO 30, THEN 35, THEN 40. I PANICKED. I PRESSED THE BRAKES VERY HARD BUT THE RPM'S WERE STILL RISING AND I COULD HEAR THE ENGINE STILL ACCELERATING. I TRIED PUTTING IT INTO PARK, NO LUCK. I THEN TURNED THE CAR OFF WHILE IN PARK. SCARY!!!! MY KIDS WERE WITH ME. HAD I NOT BEEN ABLE TO STOP WE'D HAVE BEEN KILLED WHILE PLOWING INTO CROSS TRAFFIC TRAVELING AT 55MPH OR MORE! AFTER RESTARTING THE CAR, IT SEEMED BETTER. THEN 5 MILES DOWN THE ROAD IT DID IT AGAIN. I DROVE IT BACK HOME (8MILES) WITH NO INCIDENT. 2 DAYS LATER WHILE DRIVING MY SON HOME FROM SCHOOL, THIS EPISODE REPEATED 4 TIMES. WITH EACH "RESTART" IT BECAME MORE DIFFICULT TO START THE CAR AND I HAD TO WAIT (YES, IN TRAFFIC) 5 MINUTES BEFORE STARTING THE CAR AGAIN. I NEEDED TRANSMISSION WORK, TOOK IT IN, $2000 REBUILD. TOLD THEM ABOUT THE ISSUE AND THEY COULD FIND NOTHING BUT HOT MAYBE AFTER THE TRANSMISSION WORK WAS DONE IT WOULD RESOLVE. NOT A CHANCE. THEY ARE STUMPED AS TO WHAT'S WRONG. THEY'VE CHECKED THE THROTTLE BODY AND PARTS. NO CODES COME UP. THEY'VE UNHOOKED THE CRUISE CONTROL. MY HUSBAND DROVE IT HOME THIS PAST WEEKEND SO A FRIEND COULD LOOK AT IT AND SEE WHAT HE THOUGHT AND MY HUSBAND WAS DRIVING ON A LONG STRETCH OF ROAD WITH NO STOPS AND THE CAR WAS DRIVING AT 50MPH WITH HIM NOT P
I WAS DRIVING MY 2001 HYUNDAI SANTE FE EASTBOUND ON INTERSTATE 275 IN WILDER KENTUCKY AT APPROXIMATELY 65 MILES PER HOUR AT APPROXIMATELY 10PM , WHEN I HEARD A POPPING SOUND AND SUDDENLY LOST CONTROL OF THE VEHICLE. MY WIFE AND TWO CHILDREN AGES 8 AND 11 WERE IN OUR SUV WITH ME. THE CAR SWERVED OVER THREE LANES OF TRAFFIC AND THE MEDIAN STRIP VEERING WILDLY FROM LANE TO LANE. THE VEHICLE ALMOST TIPPED OVER SEVERAL TIMES. FORTUNATELY, NO OTHER CARS WERE NEARBY AND I WAS ABLE TO BRING THE VEHICLE UNDER CONTROL. THE CAR WAS TOWED TO THE NEWPORT FIRESTONE STORE ON CAROTHERS ROAD. 859-491-1400. THE WHEEL WAS TURNED OUT APPROXIMATELY 10 DEGREES. THE SHOP FOUND THAT THE SUSPENSION TRAILING ARM HAD RUSTED THROUGH AND HAD ALMOST COMPLETELY SEPARATED INTO TWO PIECES. WE COULD EASILY HAVE BEEN KILLED OR SERIOUSLY INJURED. I SAVED THE PART. THE WHEEL WAS LITERALLY HANGING ON BY A THREAD. THE REPAIRS COSTS APPROXIMATELY $800. I CALLED HYUNDAI CUSTOMER SERVICE AND THEY WERE COMPLETELY UNRESPONSIVE. THIS IS NOT WHAT A CONSUMER WOULD EXPECT FROM A SIX YEAR OLD VEHICLE. I AM CONCERNED THAT OTHER CARS OUT THERE ARE TICKING TIME BOMBS. *JB
TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND COMING FROM THE PASSENGER SIDE REAR WHEEL. THE CONTACT LOST CONTROL OF THE VEHICLE AND BECAME WORSE WHEN HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE BEGAN TO FISHTAIL, BUT GRADUALLY DECELERATED TO A COMPLETE STOP. THE CONTACT NOTICED THAT THE PASSENGER SIDE REAR WHEEL LOOKED AS IF IT WERE TURNED AT A 15 DEGREE ANGLE. THE VEHICLE WAS TOWED AND THE MECHANIC STATED THAT THE SUSPENSION TRAILING ARM WAS RUSTED AND CRACKED. THE CURRENT MILEAGE IS 103,000 AND FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTE FE. THE CHECK ENGINE LIGHTS ILLUMINATED AND THE VEHICLE WILL NOT SHIFT PROPERLY. WHILE DRIVING 55 MPH AND SHIFTING GEARS,THE GEAR STUCK FROM FOURTH TO THIRD GEAR. THE CONTACT TURNED THE VEHICLE OFF. THE VEHICLE OPERATED NORMALLY ONCE IT WAS RESTARTED. THE FAILURE USUALLY OCCURRED DURING RAINY OR DAMP CONDITIONS. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A CRACKED CRANKSHAFT. THE VEHICLE WAS INSPECTED, AND THE CRANKSHAFT WAS REPLACED ON MARCH 30, 2004. AFTER THE CRANKSHAFT WAS REPLACED THERE WERE NO OCCURRENCES UNTIL MAY 2005 AND AUGUST 2005, WHEN THE COIL WAS REPLACED. THE VEHICLE OPERATED NORMALLY UNTIL NOVEMBER 2006. THE CURRENT AND FAILURE MILEAGE WAS 88,000.*AK THE CONSUMER HAS PROVIDED A RECALL FOR THE ELECTRICAL SYSTEM PERTAINING TO THE CRANKSHAFT POSITIONER AND INVOICES FOR THE REPAIRS. THE DEALER STATED THAT THE SPEED SENSOR HAS BEEN REPLACED. UPDATE 5/3/07*TR
TRAVELING ON THE HIGHWAY ABOUT 65 MILES PER HOUR THE VEHICLE SUDDENLY TURN TO THE RIGHT AND LUNGED DOWNWARD TO A POINT THE VEHICLE FELT AS IF IT WAS GOING TO FLIP OVER. I BROUGHT THE VEHICLE TO A REPAIR SHOP AND FOUND THE RIGHT REAR LOWER CONTROL ARM HAD RUSTED COMPLETELY THROUGH. I HAVE PICTURES OF THE PART IF NEEDED. WHEN THE REPAIR SHOP CALLED THE HYUNDAI PARTS DEPARTMENT THE PERSON ANSWERING THE PHONE SAID THIS TYPE OF PROBLEM WAS COMMON PROBLEM WITH SANTA FE SUVS. THAT NEXT THING THAT MADE ME THINK THIS WAS A PROBLEM THAT HYUNDAI WAS AWARE OF, WAS THAT THE REPLACEMENT PART HAD BE REDESIGNED AND NOW HAS WEEP HOLES SO NOT TO RETAIN WATER OR MOISTURE. THE REPAIR SHOP TESTED THE REMAINING CONTROL ARMS ON THE VEHICLE TO FIND THE LEFT REAR LOWER CONTROL ARM WAS ALMOST RUSTED THROUGH. THE REPAIR SHOP SAID THAT THIS VEHICLE HAS THE SAME DEGREE OF RUST ON THESE PARTS THAT A TEN YEAR OLD CAR WOULD HAVE. THIS VEHICLE IS ONLY SIX YEARS OLD AND HAS BEEN GARAGED DURING THIS TIME. HYUNDAI SEEMS TO BE AWARE OF THE DEFECT DUE TO THE REDESIGN OF THE PART IN QUESTION AND THAT HYUNDAI PARTS DEPARTMENT IS AWARE OF THE NUMBER OF FAILURES. IS HYUNDAI WAITING UNTIL THERE IS A SERIOUS INJURY OR A DEATH? *NM
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. IT WAS MANEUVERED OFF THE ROAD AND TOWED TO THE DEALER WHO REPLACED THE CRANK SHAFT POSITION SENSOR. THERE WAS A NHTSA RECALL, # 03V030000, REGARDING THE ELECTRICAL SYSTEM; STARTER ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, A THUMPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE PROBLEM REOCCURRED ON FOUR OTHER OCCASIONS AND THE LOWER BALL JOINT WAS REPLACED EACH TIME.
SUSPENSION /CHECK ENGINE LIGHT /LOWER BALL JOINT: DEALER REPLACE @54,353 MILES, LOWER ARM IN 2004 AND 8/2006 REPLACEMENT IS NEEDED I HAVE TAKEN MY 2001 SANTA FE TO DEALER 8 PLUS TIMES FOR CHECK ENGINE LIGHT AND WAS TOLD FOUND TETHER ON GAS CAP NOT LETTING CAP CLOSE TIGHT ENOUGH /MOVED TETHER AND RAN EVAP TEST AND CHECK OUT OK . I WAS TOLD CAP LOOSE 8 PLUS TIMES THIS PROBLEM IS ON GOING. RETURN TO DEALER FOR JERK TRANSMISSION ISSUES I HAVE TO PUSH THE ACCELERATOR PEDAL TO THE FLOOR AND IT TAKES OFF SLOW AND ONCE GETS POWER THE CAR JERKS STARTS AS IF THE GEARS OR NOT SWITCHING OVER. DEALER SAID DO THE PRESSURE IN GAS CAP AND GAS CAP NOT CLOSED TIGHT ENOUGH EVAL TEST WAS DONE. BACK AT DEALER AFTER ROAD TRIP MY CAR WAS RUNNING AFTER BEGIN PARKED WITH A/C RUNNING AND I TURN CAR OFF AND CAR WOULD NOT START THOUGHT MAY BATTERY CHECK AND NO WATER WAS IN BATTERY I PUT WATER IN BATTERY AND LET CAR SIT FOR ABOUT HOUR AND CAR RESTARTED BACK AT DEALER EXPLAIN THIS ISSUE MY BATTERY WAS REPLACE I WAS TOLD FACTORY BATTERY WASN'T STRONG ENOUGH WAS FOR SANTA FE THIS IS 3RD BATTERY WITH IN FIVE YEARS. *NM
VEHICLE- HYUNDAI SANTA FE 2001 2.4L 58000 MILES SUDDEN CLUTCH FAILURE DUE TO EXCESSIVE SLIPPAGE CAUSED BY HYDRAULIC PROBLEM IN THE CLUTCH SLAVE CYLINDER. INTERNET RESEARCH INDICATES THIS IS A PERVASIVE PROBLEM WITH HYUNDAI CLUTCHES IN GENERAL. MANUFACTURER APPARENTLY IS IGNORING THE PROBLEM. IN EXCESS OF $2000 IN QUOTED REPAIRS. *JB
ON MAY 7TH MY CAR WAS TOWED INTO THE MAXON DEALERSHIP WITH COMPLAINTS OF CLUNKING NOISE UNDER THE HOOD AND LOST OF POWER. THE SERVICE ON MY VEHICLE WAS COMPLETED ON MAY 9TH. I WAS TOLD THAT I NEEDED TO REPLACE MY DRIVER BELTS AND A COMPUTERIZED PROBLEM WAS THE CAUSE OF POWER. ON MAY 28TH (MEMORIAL DAY WEEKEND) WHILE COMING HOME FROM VIRGINIA I SUDDENLY LOST STEERING POWER ON INTERSTATE 95 IN MARYLAND. I HAD MY THREE CHILDREN IN THE CAR ALONG WITH MY COUSIN AND HER DAUGHTER. WE WERE ALL VERY SCARED! MY CAR WAS THEN TOWED TO THE HYUNDAI DEALERSHIP IN LAUREL, MD. I RECEIVED A CALL FROM THE SERVICE ADVISOR WHO ADVISED ME THAT WHEN MY DRIVER BELTS WERE REPLACED THEY WERE TOO TIGHT WHICH IN TURN CRACKED MY PULLEY AND DAMAGE MY POWER STEERING PUMP. HE ADVISED ME THAT THE BOTH WILL HAVE TO BE REPAIRED AND THAT A TENSIONER WILL BE ADDED. I CONTACTED MAXON HYUNDAI, WHO SIMPLY STATED " THE REPAIRS WILL BE DONE UNDER MY WARRANTY" END OF STORY. WE AND MY FAMILY COULD HAVE LOST OUR LIVES IN AN INSTANT BECAUSE OF THE TECHNICIANS ERROR AND FOR MAXON TO NOT RECOGNIZE THAT ERROR IS A MAJOR PROBLEM. I WAS NOT OFFERED TO BE REIMBURSED FOR THE ORIGINAL REPAIRS MADE, NOR DID THEY OFFER TO REIMBURSED FOR THE COST OF THE RENTAL, NOR DID THEY OFFER TO BRING MY CAR FROM MARYLAND TO NEW JERSEY, THEY OFFERED ME NOTHING. MY CAR HAS BEEN TO THEM ON NUMEROUS OCCASIONS AND ALWAYS SEEM TO GO BACK WITHIN TWO MONTHS FOR THE SAME PROBLEM. DO THE OWNERS OF MAXON REALIZE HOW PRECIOUS A LIFE IS? MY LIFE AND THE LI
2001 SANTA FE 4 CYLINDER REPEATEDLY STALLED, WOULDN'T START. DEALERSHIP WHERE PURCHASED HAD CAR FOR 2 FULL DAYS, COULDN'T FIND THE PROBLEM. PRIVATE MECHANIC REPLACED CRANKCASE SENSOR, PROBLEM SOLVED. FAULTY CRANKCASE SENSOR SUBJECT OF RECALL FOR 6 CYLINDER ENGINE ON SAME MODEL. *NM
DT*:THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT HIGHWAY SPEEDS THE VEHICLE VIBRATES DUE TO THE ROTORS BEING WARPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FRONT BRAKES WERE REPLACED. SINCE THE REPLACEMENT THE CONTACT BEGAN TO HAVE THE PROBLEM WITH THE VEHICLE VIBRATING. IT HAS BEEN TAKEN TO THE DEALERSHIP A TOTAL OF THREE TIMES. THE FIRST TIME BOTH FRONT ROTORS WERE TURNED. THE SECOND TIME THE FRONT PASSENGER ROTORS WERE RESURFACED. THE LAST TIME THE FRONT PASSENGER ROTOR WAS WARPED HOWEVER THE DEALERSHIP RESURFACED THE FRONT DRIVER AND PASSENGER SIDE ROTORS. THE ROTORS HAVE BEEN RESURFACED THREE TIMES IN THE LAST THIRTEEN MONTHS. THE DEALERSHIP DETERMINED THIS IS DUE TO THE WAY THE CONTACT DRIVES THE VEHICLE. THE CONTACT CLAIMED DEALER REPLACED ROTORS ON 04/18/2006, AND TURNED THEM 3 TIMES IN 13 MONTHS.
MY 2001 HYUNDAI SANTA FE HAD A VERY BAD ODOR LIKE WIRES WERE BURNING IN THE VEHICLE. WHEN THAT OCCURRED MY POWER DOOR LOCKS WOULD NOT WORK AND MY REAR WIPER WOULD NOT WORK. THE SMELL WAS SO BAD I HAD TO LOWER ALL THE WINDOWS SO I WOULD NOT PASS OUT. I STOP TO CHECK IF THERE WAS A FIRE. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANY PROBLEM, BECAUSE IT DID NOT OCCUR WHEN THEY CHECKED IT. I WAS TOLD TO BRING THE CAR BACK IMMEDIATELY WHEN IT HAPPENS AGAIN. I WAS WONDERING IF THERE WERE ANY SIMILAR PROBLEMS WITH 2001 SANTA FE'S. *JB
2001 HYUNDAI SANTE FE. WHEN FILLING THE GAS TANK, THERE SEEMS TO BE SOME SORT OF VENTING PROBLEM THAT CAUSES OVERFLOW OF GASOLINE DOWN THE SIDE OF THE VEHICLE. THIS OCCURS EVERY TIME I FILL UP AT ANY GAS STATION UNLESS I AM VERY CAREFUL AND FILL THE TANK VERY VERY SLOWLY. EVEN THEN IT SOMETIMES OVERFLOWS. BASICALLY, IT SEEMS AS THOUGH A PRESSURE IS BUILT UP WITHIN THE TANK AND WHEN THE GAS PUMP CUTS OFF, IT IS TOO LATE. THE CAR SEEMS TO SORT OF "VOMIT" ABOUT A CUP OR SO OF GAS OUT OF THE FILLER HOLE AND DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. IT SEEMS VERY DANGEROUS TO ME AND SCARES ME. AS A RESULT, I ALWAYS HAVE TO FILL UP VERY CAREFULLY AND FILL THE TANK AS SLOWLY AS POSSIBLE ONCE IT IS OVER ABOUT HALF FULL. I'M AFRAID THIS COULD RESULT IN A FIRE AT THE GAS STATION. *JB
DT: THE CONTACT STATED THAT WHILE PARKING PUT THE VEHICLE IN REVERSE THEN DRIVE AND THE TACHOMETER WENT TO THE RED ZONE. ALTHOUGH THE CONTACT'S FOOT WAS ON THE BRAKE THE VEHICLE MOVED APPROXIMATELY 15 FEET FORWARD IN 30 SECONDS. THEN, HE THEN THE VEHICLE OFF AND BACK ON, AND THE PROBLEM WAS GONE. THIS REPEATED A WEEK LATER. HE HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHO DETERMINED THAT THE BATTERY WAS RUN DOWN AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THEY RULED OUT A CRUISE CONTROL BECAUSE IT HAS NEVER BEEN USED. *AK UPDATE 1/4/2006 - *NM
DT:THE CONTACT STATED THE CPS CAPACITOR THAT IS WITH THE CRANK SHAFT POSITION SENSOR IS NOT WORKING PROPERLY AND AS A RESULT THE VEHICLE STALLED ON THE FREEWAY. THE DEALERSHIP RAN A DIAGNOSTIC TEST AND THIS PROBLEM CAME UP AS A CRITICAL CODE. THE CONSUMER FOUND NHTSA RECALL 03V030000 FOR THIS PROBLEM BUT THE DEALERSHIP TOLD HER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 2/7/2006 - *NM
2001 SANTA FE 4 CYLINDER CAR STALLED,WOULDN'T START, HAD TO REPLACE CRANKCASE POSITION SENSOR, OLD PART NOT AVAILABLE, EXACT SAME PROBLEM SUBJECT OF RECALL CAMPAIGN FOR 6 CYLINDER ENGINE OF SAME MODEL CAR, HYUNDAI REFUSES TO ASSIST. *NM
I HAVE THE SAME COMPLAINT AS MANY SANTA FE OWNERS. PROBLEMS OF ACCELERATION AT 40, ALONG WITH SHIFTING ISSUES. ON SEVERAL TRIPS TO THE DEALER, LEAVING THE CAR THERE FOR SOMETIMES 7-15 DAYS AT A TIME. IT HAS HAD 4 THROTTLE POSITION SENSORS, AN ALTERNATOR AND 2 BATTERIES. MY MILEAGE IS 100,386 AND THE VEHICLE NEEDS 3000.00 WORTH OF TRANSMISSION WORK. HYUNDAI SIMPLY STATES MY VEHICLE IS OUT OF WARRANTY AND THESE ISSUES DO NOT HAVE ANYTHING TO DO WITH MY TRANSMISSION. I HAVE A SIGNED STATEMENT FROM THE TRANSMISSION SHOP MANAGER THAT STATES A TPS PROBLEM ABSOLUTELY WILL AFFECT THE TRANSMISSION. *NM
MY CAR IS A 2001 4-CYLINDER 5-SPEED MANUAL TRANSMISSION. THE ENGINE IS TOO SMALL FOR THE CAR'S WEIGHT. I HAD TO HAVE THE CLUTCH REPLACED AFTER ONLY 24,000 MILES, WHICH WAS NOT COVERED UNDER THE WARRANTY (COST WAS OVER $1000). THE DEALER INSISTED THAT I CAUSED THE PROBLEM BY "BAD DRIVING". I HAVE DRIVEN A STICK FOR WELL OVER 12 YEARS, AND NEVER HAD TO REPLACE A CLUTCH ON ANY OTHER CAR. *JB
DT: 2001 HYUNDAI SANTA FE HAS AUTOMATIC/STANDARD TRANSMISSION WHICH WOULD DOWNSHIFT ON ITS OWN. THE CONSUMER FIRST NOTICED THIS PROBLEM WHEN GETTING ONTO THE HIGHWAY AND THE VEHICLE WOULDN'T SHIFT OUT OF THIRD GEAR. WHEN CONSUMER EXITED THE HIGHWAY HE NOTICED HE ONLY HAD SECOND AND THIRD GEARS. HE SHUT THE VEHICLE OFF AND RESTARTED IT AND THE VEHICLE OPERATED NORMALLY. *AK
WHEN THE VEHICLE REACHS APPROXIMATELY 40 MPH IT STUTTERS. WHEN THE PROBLEM OCCURS I TAKEMY FOOT OFF THE ACCELERATOR AND THEN PUTTING YOUR FOOT BACK ON THIS FIXES THE PROBLEM. IF I PUSH THROUGH 40 MPH THEN I DO NOT GET THE STUTTER. I HAVE TAKING THE CAR IN TO HYUNDAI AND THEY FIXED THE BALL JOINT ON THE DRIVERS FRONT WHEEL, THEY SAID THIS WILL FIX THE PROBLEM; BUT HAS NOT FIXED IT. I WENT BACK UP TO HYUNDAI AND NOW THEY SAY THEY DON'T KNOW WHAT IT COULD BE. ANYTHING FROM TRANSMISSION FLUSH TO THE BALANCE OF THE WHEELS.*AK
VEHICLE TENDED TO GO INTO NEUTRAL AT RANDOM TIMES WHILE BEING DRIVEN, AND DID NOT ACCELERATE. CONSUMER TOOK VEHICLE TO DEALER FOR TESTING, AND TO REPLACE THE TRANSMISSION, BUT THE PROBLEM RECURRED.*AK
THE PAINT FADES VERY BADLY ON THIS VEHICLE, DEPRECIATES THE VALUE OF THE VEHICLE TREMENDOUSLY. ALSO THE DRIVER SEAT DOES NOT CLICK IN PLACE, IT MOVES AROUND A SMALL AMOUNT. *JB
IN DEC 04, JAN 05 AND FEB 05, MY 2001 HYUNDAI SANTA FE V-6, EXPERIENCED ARCING OF SPARK PLUG WIRES, REQUIRING THE WIRES TO BE REPLACED BY DEALER 3 SEPARATE TIMES. *JB
THE LATCH ON MY LEFT BACK PASSENGER DOOR IS LOOSE. IT LOOKS AS IF THE DOOR IS NOT CLOSED ALL THE WAY. THE SCREWS THAT HOLD THE LATCH IN PLACE INSIDE THE CAR IS LOOSE. I HAVE HAD TO TIGHTEN IT WITH A SCREW DRIVER SEVERAL TIMES. I HAVE CHILDREN RIDING IN THE BACK SEAT OF MY CAR AND IF THAT LATCH EVER CAME TOTALLY OFF IT WOULD BE DISASTROUS. *JB
THIS VEHICLE IS AN "ALL WHEEL DRIVE". THE VEHICLE'S TRANSMISSION UNEVENLY DISTRIBUTES POWER AT AROUND 35-40 MPH - CAUSING THE VEHICLE TO PULL DANGEROUSLY TO THE RIGHT. THIS "JERK" OF POWER TO THE RIGHT OCCASIONALLY CAUSES ME TO ALMOST SWERVE OUT OF MY LANE OF TRAFFIC!! *JB
WHILE DRIVING 35 MPH, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
VEHICLE STALLED AT ANY SPEED WHILE DRIVING. INTERMITTENTLY VEHICLE WOULD RESTART. VEHICLE WAS TOWED TO THE DEALER ON TWO SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
WHILE DRIVING AT 25 MPH, THE CONSUMER HEARD A SCREECHING SOUND THAT WAS FOLLOWED BY A LOUD BUMPING NOISE. THE VEHICLE SOON STALLED AND WOULD NOT RESTART. THE DEALER EXAMINED THE VEHICLE AND DETERMINED THAT THE FOUR WHEEL DRIVE TRANSFER CASE NEEDED REPLACEMENT. *AK THE BALL JOINT AND THE FRONT WHEEL BEARING WAS REPLACED. *SC *JB
COMPLAINED OF CLUTCH NOT BEING RIGHT 10-3-01 15000 MILES, NO PROBLEM FOUND, ALWAYS FELT WRONG, CLUTCH/PRESSURE PLATE/FLYWHEEL IN PIECES NOW AT 64000 NOTHING COVERED UNDER "AMERICA'S BEST WARRANTY" CAR ONLY 3 YRS OLD. WAS TOLD FLYWHEEL COST IS $1114. + $975 +TAX TO REPAIR AT DEALER BUT DIDN'T TRUST SALES PITCH SEVICE REP WAS GIVING ABOUT FLYWHEEL NOT BEING ABLE TO BE RESURFACED BEFORE CAR WAS EVEN LOOKED AT ONLY CAN BE REPLACED. DECIDED TO HAVE CAR FIXED ELSEWHERE FOR A COST OF APPROX. $2000. *AK
THE WHEEL BEARINGS ON THE FRONT WHEELS WERE STRIPPED. THIS PROBLEM OCCURRED EVERY 6 MONTHS. CONSUMER TOOK THE VEHICLE TO DEALER FOR REPAIRS ON 3 OCCASIONS, AND JUST RECENTLY RECURRED. *AK
DURING VEHICLE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT THE FRONT PASSENGER AXLE SNAPPED AND OIL LEAK ONTO THE ALTERNATOR. *AK *SC *JB
WHILE DRIVING VEHICLE SUDDENLY LOST POWER AND IDLED. DEALERSHIP SERVICED VEHICLE 5 TIMES AND REPLACED IGNITION COIL, MASS AIR FLOW SENSOR, AND 2 OTHER COMPONENTS. BUT THE FAILURE STILL RECURRED. ALSO, VEHICLE WAS SERVICED 3 TIMES FOR BRAKE FAILURE. BRAKE PADS AND ROTORS WERE REPLACED TWICE. BUT GRINDING CONTINUED. *AK
ON JUNE 12TH THE VEHICLE STARTED TO RATTLE AND PROCEEDED TO SHAKE. THE VEHICLE WOULD NOT ACCELERATE BUT INSTEAD DECELERATED ON 695 TOWARDS TOWSON. THE VEHICLE WAS DRIFTING AT 25 MPH. I THEN PROCEEDED TO THE NEAREST EXIT WHICH WAS BEL AIR ROAD. I PROCEEDED ONTO THIS EXIT WHEN MY VEHICLE SHUT OFF LOSING ALL POWER. AT THIS TIME MY DASHBOARD LIGHTS WERE ON. I HAD NO POWER BUT MY VEHICLE WAS STILL IN GEAR AND I SAFELY STOPPED MY VEHICLE IN A SHOPPING PLAZA. ENGINE FAILURE NEW ENGINE PLACED INTO MY VEHICLE. *AK JULY 5TH THE VEHICLE WAS TAKEN BACK TO THOMPSON HYUNDAI BY MY FATHER. THE MILEAGE OUT WAS 25,593. THOMPSON HYUNDAI FORGOT TO SCREW DOWN THE ENGINE PROPERLY RESULTING IN LOUD NOISES FROM THE ENGINE. I PLACED ANOTHER CALL TO THOMPSON ASKING FOR DOCUMENTATION OF THE SERVICE RENDERED. I THEN NOTICED ANOTHER SCREW WHICH WAS NOT SECURE ON THE ENGINE. IN ADDITION, I WOULD BE BRINGING THE VEHICLE BACK TO GET THE DOCUMENTATION AND TO GET THE STEERING CHECKED. THOMPSON NEVER WROTE UP A SERVICE SLIP FOR THE SCREWS. JULY 8TH THE VEHICLE BROKE DOWN. THE VEHICLE WAS TOWED INTO THOMPSON AGAIN. I PLACED A CALL TO THOMPSON AND SPOKE WITH GARY WELCH. GARY STATES THERE IS NOTHING WRONG WITH THE VEHICLE. WE CANT FIND ANYTHING WRONG WITH YOU VEHICLE. HYUNDAI REPRESENTATIVE PAID MY VEHICLE PAYMENT FOR THE MONTH MY CAR WAS IN SERVICE.*AK
ON JUNE 12TH THE VEHICLE STARTED TO RATTLE AND PROCEEDED TO SHAKE. THE VEHICLE WOULD NOT ACCELERATE BUT INSTEAD DECELERATED ON 695 TOWARDS TOWSON. THE VEHICLE WAS DRIFTING AT 25 MPH. I THEN PROCEEDED TO THE NEAREST EXIT WHICH WAS BEL AIR ROAD. I PROCEEDED ONTO THIS EXIT WHEN MY VEHICLE SHUT OFF LOSING ALL POWER. AT THIS TIME MY DASHBOARD LIGHTS WERE ON. I HAD NO POWER BUT MY VEHICLE WAS STILL IN GEAR AND I SAFELY STOPPED MY VEHICLE IN A SHOPPING PLAZA. ENGINE FAILURE NEW ENGINE PLACED INTO MY VEHICLE JULY 5TH THE VEHICLE WAS TAKEN BACK TO THOMPSON HYUNDAI BY MY FATHER. THE MILEAGE OUT WAS 25,593. THOMPSON HYUNDAI FORGOT TO SCREW DOWN THE ENGINE PROPERLY RESULTING IN LOUD NOISES FROM THE ENGINE. I PLACED ANOTHER CALL TO THOMPSON ASKING FOR DOCUMENTATION OF THE SERVICE RENDERED. I THEN NOTICED ANOTHER SCREW WHICH WAS NOT SECURE ON THE ENGINE. IN ADDITION, I WOULD BE BRINGING THE VEHICLE BACK TO GET THE DOCUMENTATION AND TO GET THE STEERING CHECKED. THOMPSON NEVER WROTE UP A SERVICE SLIP FOR THE SCREWS. JULY 8TH THE VEHICLE BROKE DOWN. THE VEHICLE WAS TOWED INTO THOMPSON AGAIN. I PLACED A CALL TO THOMPSON AND SPOKE WITH GARY WELCH. GARY STATES THERE IS NOTHING WRONG WITH THE VEHICLE. WE CANT FIND ANYTHING WRONG WITH YOU VEHICLE. HYUNDAI REPRESENTATIVE PAID MY VEHICLE PAYMENT FOR THE MONTH MY CAR WAS IN SERVICE. APRIL 1, 2004 THE VEHICLE WAS TOWED IN AFTER STOPPING ON 695 TOWARD ESSEX 2 MILES BEFORE THE 95 NORTH EXIT TO NEW YORK IN THE LEFT HAND LANE. THE VEHICLE JERKED AND PROC
TIMING BELT REPLACED IN SEPT. 2003 UNDER WARRANTY. I PAID FOR 3 DAYS RENTAL VEHICLE DURING THIS SERVICE. TIMING BELT DISCOVERED TO BE DEFECTIVE IN FEBRUARY 2004, AND WAS REPLACED AGAIN UNDER WARRANTY, BUT HYUNDAI REFUSES TO PAY FOR THE 2 DAYS RENTAL CAR, CLAIMING THIS IS A WARRANTY ITEM AND (NO MATTER HOW MANY TIMES THEY REPLACE A DEFECTIVE PART), THEY WILL NOT COVERR A RENTAL.*AK
VEHICLE WILL DOWNSHIFT TO THIRD GEAR AT HIGH SPEEDS CAUSING VEHICLE TO JERK AND SWERVE. DEALER CHECKED CPU AND SHOWED NO FAULTS. SENT BACK TO HUYNDI FOR CHECK UP. SAID THE PROBLEM WAS IN A SPEED SENSOR. VERY CONCERNED ABOUT DAMAGE TO TRANSMISION AFTER THE PROBLEM IS SOLVED. WILL TRADE IN ASAP.*AK
I HAD THE SAME PROBLEM WITH THE ELECTRICAL SYSTEM LIGHTS DIMMING WIPERS GOING SLOW RADIO GOING OFF ALSO WHEN I WENT THROUGH A PUDDLE IN THE RAIN SOMETHING GOT WET IN THE ENGINE AND STARTED TO SMELL .I WENT TO HYUNDAI IN MANHATTAN AND THEY FIXED THE PROBLEM. SO FAR SO GOOD KEEPING MY FINGERS CROSSED.*AK
WHILE DRIVING AND UNDER ANY BRAKING CONDITIONS WHEN DEPRESSING THE BRAKES BRAKE PEDAL IS DELAYED, RESULTING IN EXTENED STOPPING DISTANCE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →